Flipkart Complaints & Reviews

I have bought a mobile phone and I am trying to return it but as I give the reason to return, it isn't submitted. I remain on the first step of a return request. The product's return policy is still valid yet I am not able to return it.

Ordered Lenovo M10 FHD plus Tablet on 03/06/2023 through Flipkart, seller INDIFLASHMART. Delivered on 07/06/2023 Lenovo M10 Plus Tablet Model TB128XU, ZAAN0913IN S/N HA1QS1JA, which is wrong product in the same category. Seller has mentioned that this is Full HD tablet which is incorrect and false information. As per the Lenovo Website, the M10 FHD Plus 6GB+128 GB tablet correct model number is TB128FU, ZAAN0912IN. When contacted Flipkart for resolution and return/exchange they refused to accept the request stating this was open box delivery and Seller will not accept any returns or refunds. When Seller is sending the product should not he verified whether he is sending the correct product or not, by selling or delivering the incorrect product by falsified information and duping the customers i do not see any point in these rules at all. I ordered FHD plus tablet and requesting the correct course of action on the same. Hoping that i will get some resolution here.

Order a dress worth 500 got a completely different product now they are not approving my return request

I had ordered a cupboard from flipkart and I was delivered on 1st june 23. it’s installation was due on 2nd june 23. and not yet completed. I am receiving daily massages that technician will come today come today but no one have arrived. I had called to their customer support they asked me to wait for a day but its been more then 6 days now. its not get resolved. my order id is OD[protected]

My order having order Id[protected] is not delivered at given address but it is cancelled without my consultation. And it show on Flipkart that is cancelled by customer and due to 3 unsuccessful attempts. These statements are wrong. Item is not delivered at given address and three attempts are not done.

I placed an order on Flipkart at 8:06 pm. The entire amount was paid successful via Google pay and the transaction was successful with my money being debited Rs. 438. I really need my money refunded or the order placed.

I ordered a dress worth 499 from flipkart but got a completely different product of worst quality. And my return request is on hold its not approved

I am paid but can't order summary details please refund my payment

I have ordered a shoes from Flipkart on 13th may but in return i received a slippers. I have complained about this case to customer service but they are only wasting my time.

Please look into the matter and refund my money because no one came for pickup and everyday they cancelled my pickup with wrong reason. Yesterday whishmaster pickup the product but it shows cancelled in app.

We have purchase new product which was received on 25-May 2023. After connecting to electrical it is not working. None of the operation is functional.

I have raised complaint multiple time but no clarity till date. Every time same response has been provided.

I am unable to login my flipkart id please help me to recover my flipkart id. i am feeling very sad .please help

I won a motorola g13 smartphone from flipkart predict and win game at RS.1 and then I ordered the product.tge next day it got cancelled.i want my product

Dear [Flipkart Higher Authority],

I hope this email finds you well. I am writing to bring to your attention a highly concerning and unresolved issue that I have encountered as a customer of Flipkart. It is with great disappointment and frustration that I find myself compelled to escalate this matter to the higher authority within Flipkart, as the standard channels of customer support have failed to provide a satisfactory resolution.

To provide a concise summary of the issue, I recently placed an order on Flipkart using the "Predict and Win 2023" coupon, which advertised a phone for Rs 1. However, to my dismay, my order was unilaterally canceled without any prior notification or explanation. This action not only resulted in the loss of the coupon but also deprived me of the promised phone at the specified price. Despite numerous attempts to address the matter with Flipkart's customer support team, I have been met with prolonged delays, unhelpful responses, and a lack of viable solutions.

It is with utmost concern that I must bring to your attention the violation of my consumer rights, which are fundamental to any transaction and must be upheld by an organization of Flipkart's stature. The following consumer rights have been clearly violated in this instance:

Right to Accurate Information: As a consumer, I have the right to receive accurate and truthful information about products, services, and promotional offers. The "Predict and Win 2023" coupon, which advertised the phone for Rs 1, constituted an offer that Flipkart failed to honor, thereby misleading me as a consumer.

Right to Redress: Consumers have the right to seek redress when a product or service fails to meet their reasonable expectations. Flipkart's cancellation of my order without proper justification and refusal to provide a suitable resolution violates my right to seek appropriate redress for the inconvenience caused.

Right to Fair Contract Terms: Consumers are entitled to fair contract terms, including the fulfillment of promises made by the seller. Flipkart's unilateral cancellation of my order without valid grounds constitutes a breach of the contractual terms and conditions that were agreed upon during the purchase.

Right to Timely Performance: Consumers have the right to expect timely performance of the agreed-upon obligations by the seller. The prolonged delays and lack of a timely resolution in addressing my concerns demonstrate a failure to fulfill Flipkart's obligations in a timely manner.

Given the severity of this issue, I urgently request your intervention to resolve the matter at the highest level within Flipkart. I demand the following actions be taken:

Immediate Resolution: Flipkart must take immediate action to rectify the cancellation of my order and provide a satisfactory solution that upholds the terms of our contract. This includes the reinstatement of the coupon or appropriate compensation for the loss suffered.

Compensation for Damages: In recognition of the breach of contract, violation of consumer protection rights, and the significant time wasted, I demand fair and adequate compensation for the inconvenience, mental distress, and disruption caused.

Review of Customer Support Procedures: It is imperative that Flipkart conducts a thorough review of its customer support procedures and practices to prevent similar incidents from occurring in the future. A robust customer support system is essential for maintaining customer satisfaction and upholding Flipkart's reputation.

I understand that as a higher authority within Flipkart, you have the power and influence to ensure that this matter is addressed promptly and effectively. I kindly request your personal attention and intervention to resolve this issue within [reasonable time frame, e.g., 5 business days].

Failure to provide a satisfactory resolution within the stipulated time frame will leave me with no alternative but to pursue legal remedies available to me, including initiating legal proceedings to seek appropriate redressal, filing

simon faleiro

I hope this letter finds you well. I am writing to bring to your attention the ongoing unresolved issue I have encountered with Flipkart and to express my deep concern regarding the lack of satisfactory resolution. The purpose of this communication is to formally notify Flipkart of the situation and to demand immediate action to rectify the matter within a reasonable time frame.

To provide a concise summary of the issue, I recently placed an order on Flipkart using the "Predict and Win 2023" coupon, which advertised a phone for Rs 1. However, without any prior notification or explanation, my order was abruptly canceled, resulting in the loss of the coupon and the promised phone at the specified price. Since then, I have engaged with Flipkart's customer support team in an attempt to resolve the matter and seek appropriate compensation, but have faced prolonged delays, unhelpful responses, and a lack of viable solutions.

Under the current circumstances, I must emphasize the following legal concerns:

Breach of Contract: By offering the "Predict and Win 2023" coupon and accepting my order, Flipkart entered into a binding contract with me. The unilateral cancellation of my order without just cause constitutes a breach of that contract, resulting in financial loss and damage to my confidence as a consumer.

Consumer Protection Rights: As a consumer, I have the right to receive goods or services as advertised and to be protected from unfair or deceptive trade practices. Flipkart's failure to honor the coupon and provide the promised phone at the specified price is a violation of my consumer rights.

Negligence and Loss of Time: Flipkart's prolonged delays, unproductive exchanges, and lack of a timely resolution have resulted in significant wasted time and inconvenience on my part. This negligence has caused mental anguish and disruption to my daily activities.

Considering the aforementioned legal concerns, I hereby demand the following:

Immediate Resolution: Flipkart must take immediate action to rectify the cancellation of my order and provide a satisfactory solution that upholds the terms of our contract. This includes the reinstatement of the coupon or appropriate compensation for the loss suffered.

Compensation for Damages: In recognition of the breach of contract, violation of consumer protection rights, and the significant time wasted, I demand fair and adequate compensation for the inconvenience, mental distress, and disruption caused.

Prompt Communication: Flipkart is obligated to maintain open and transparent communication throughout this process. I expect regular updates and prompt responses to ensure the efficient resolution of this matter.

Failure to comply with these demands within [reasonable time frame, e.g., 10 business days] will leave me with no alternative but to pursue legal remedies available to me, which may include initiating legal proceedings to seek appropriate redressal, filing a complaint with consumer grievance redressal forums, and seeking restitution for the damages incurred.

I sincerely hope that it does not come to that, as I believe in resolving disputes amicably. However, I trust that Flipkart recognizes the seriousness of this issue and the potential consequences of non-compliance with legal obligations.

I kindly request that you forward this communication to the appropriate department or authority within Flipkart responsible for addressing and resolving customer complaints. It is imperative that this matter receives the urgent attention and action it warrants.
please i need a reply to this immediately

Dear

I hope this letter finds you well. I am writing to bring to your attention the ongoing unresolved issue I have encountered with Flipkart and to express my deep concern regarding the lack of satisfactory resolution. The purpose of this communication is to formally notify Flipkart of the situation and to demand immediate action to rectify the matter within a reasonable time frame.

To provide a concise summary of the issue, I recently placed an order on Flipkart using the "Predict and Win 2023" coupon, which advertised a phone for Rs 1. However, without any prior notification or explanation, my order was abruptly canceled, resulting in the loss of the coupon and the promised phone at the specified price. Since then, I have engaged with Flipkart's customer support team in an attempt to resolve the matter and seek appropriate compensation, but have faced prolonged delays, unhelpful responses, and a lack of viable solutions.

Under the current circumstances, I must emphasize the following consumer rights that Flipkart has violated:

Right to Accurate Information: As a consumer, I have the right to receive accurate and truthful information about products, services, and promotional offers. The "Predict and Win 2023" coupon, which advertised the phone for Rs 1, constituted an offer that Flipkart failed to honor.

Right to Redress: Consumers have the right to seek redress when a product or service fails to meet their reasonable expectations. Flipkart's cancellation of my order without proper justification and refusal to provide a suitable resolution violates my right to seek appropriate redress for the inconvenience caused.

Right to Fair Contract Terms: Consumers are entitled to fair contract terms, including the fulfillment of promises made by the seller. Flipkart's unilateral cancellation of my order without valid grounds constitutes a breach of the contractual terms and conditions that were agreed upon during the purchase.

Right to Timely Performance: Consumers have the right to expect timely performance of the agreed-upon obligations by the seller. The prolonged delays and lack of a timely resolution in addressing my concerns demonstrate a failure to fulfill Flipkart's obligations in a timely manner.

Considering the aforementioned violations of consumer rights, I hereby demand the following:

Immediate Resolution: Flipkart must take immediate action to rectify the cancellation of my order and provide a satisfactory solution that upholds the terms of our contract. This includes the reinstatement of the coupon or appropriate compensation for the loss suffered.

Compensation for Damages: In recognition of the breach of contract, violation of consumer protection rights, and the significant time wasted, I demand fair and adequate compensation for the inconvenience, mental distress, and disruption caused.

Prompt Communication: Flipkart is obligated to maintain open and transparent communication throughout this process. I expect regular updates and prompt responses to ensure the efficient resolution of this matter.

Failure to comply with these demands within [reasonable time frame, e.g., 10 business days] will leave me with no alternative but to pursue legal remedies available to me, which may include initiating legal proceedings to seek appropriate redressal, filing a complaint with consumer grievance redressal forums, and seeking restitution for the damages incurred.

I sincerely hope that it does not come to that, as I believe in resolving disputes amicably. However, I trust that Flipkart recognizes the seriousness of this issue and the potential consequences of non-compliance with legal obligations.

I kindly request that you forward this communication to the appropriate department or authority within Flipkart responsible for addressing and resolving customer complaints. It is imperative that this matter receives the urgent attention and action it warrants.

Please acknowledge receipt of this email and provide a written response within [reasonable time frame, e.g., 5 business days]. I eagerly await

I redeemed a Flipkart Gift Card from Microsoft Rewards program. When I try to add it to my gift card balance, it always says something like "This card belongs to a wallet and cannot be added to balance". Please resolve it. TIA

I had ordered a Google Pixel phone in 2021. To get it repaired I need the invoice. I checked the order page and there was no Email Invoice option there.
I tried reaching out through Help Centre but apparently all lines are busy and there's still the same Covid excuse for busy lines. Next I tried to call, but there too all lines were busy. Flipkart support on twitter were responsive at first but later on they directed me to help centre. It's like going around in circles.

I ordered a table fan for Rs.2099 from Flipkart. I used GPay for the transaction, and the payment was successful (I.e., the money got deducted from the bank account. However, the status of my order still shows "pending confirmation from the bank" on the Flipkart order status webpage.

Either confirm my order request or initiate the refund procedure asap.

Order ID: OD[protected]

Return my motorola g13 smartphone which I won in flipkart predict and win contest at Rs.1.
It was cancelled by you.

Or else I will go legally and register a case against you for doing a fraud by not giving me the product.

I won a motorola g13 smartphone from flipkart predict and win game at Rs. 1. I ordered the phone and it was processed by you(the seller) and It was shipped also and the phone reached the hub nearest to me but then it got cancelled automatically . I called the flipkart customer care but they said it was cancelled by you because there was a price error.

If there was a price error then why you processed the order and shipped the product say?you didn't saw at that time?

I don't know what was the issue but I want my phone delivered because I didn't cancelled.You gave the offer I ordered the product now I want my order back.

And I paid the amount which was asked to be paid @ Rs.41 (Rs. 1 for phone +40 delivery charge) through upi.Now I want my order delivered .or else I will go legally and I will register a case against you in consumers court

If there was a price error then why you processed the order and shipped, it's not my fault I want my order and nothing else or else give my coupon of Rs.9998.As the offer was given by your side I didn't asked for it. You gave I took and ordered I want my phone.Its my humble request.

If you don't wanted to give the phone then why you gave me the free phone or launched the contest.

Reply as sone as possible and deliver my product or else I will go legally.