Flipkart Complaints & Reviews

Order ID: OD[protected]
Website: www.flipkart.com/
PH: [protected]
The order was placed on Tuesday, 13th June, with an expected delivery date of Thursday, 15th June. However, it has been a series of disappointments and unfulfilled promises since then. Despite my diligent efforts in escalating the matter on the 15th, 19th, 22nd, 25th, and 26th of June, there has been a complete lack of resolution.
I made the payment for my order through EMI, only to find myself burdened with additional payments to the bank for a product that remains undelivered. This is an outrageous inconvenience that I should not be subjected to as a paying customer.

I hereby demand an immediate and full refund for my order. The numerous delays, coupled with the lack of any meaningful resolution, have left me with no faith in your ability to fulfill your obligations. I insist that you expedite the refund process and ensure that the funds are credited back to my account without further delay.

Order placed on Jun 21, 2023
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Order ID OD[protected]

..
Before buying I see on the Flipkart product page- it is written

THIS PRODUCT RUNS ONE SIZE SMALLER PLEASE BUY LARGER THAN YOUR USUAL SIZE

SO ACCORDING TO THIS I ORDERED SIZE 42

BUT WHEN THE PRODUCT GET DELIVERED I FOUND THAT THE SIZE OF THE SHIRT IS VERY LARGE AND DOESN'T FIT PROPERLY.

SO I GO TO FLIPKART ACCOUNT AND TRY TO EITHER EXCHANGE THE PRODUCT OR RETURN IT FOR REFUND.

WHEN I SELECT THE REASON AND THEN SELECT THE SUB REASON THEN CONTINUE, AFTER THAT MY ACCOUNTS GET LOGGED OUT AND I AM UNABLE TO LOGIN AND THEN I RECEIVE A MAIL FROM FLIPKART THAT ACCOUNT IS BLOCKED.

I KNOW THE REASON THAT DUE TO HIGH NUMBER OF CANCELLATIONS ONLY CANCELLATIONS, ZERO RETURNS DUE TO THIS
ACCOUNT IS BLOCKED.

I WANT TO KNOW THAT WHY THIS TIME THE ACCOUNT GETS BLOCKED WHY NOT EARLIER. WHEN I AM TRYING TO EXCHANGE THE PRODUCT FOR A VALID REASON FOR A genuine REASON AS THE PRODUCT WHICH IS DELIVERED TO ME, I ORDERED ON THE BASIS OF FLIPKART PRODUCT PAGE OR PRODUCT BUYING INSTRUCTIONS, but this didn't work as size 40 is only suited for me but I ordered 42 so why the accounts get blocked this time only.

And if it gets blocked then no issue you just create a return request or exchange request for that product and deliver the correct one then no issue I have no issue that my account gets blocked.

But this time there is a genuine reason to raise this concern.

If I do not considered the product buying instruction on Flipkart page and order the size 40 and the SIZE 40 is delivered to me then this issue is not occurred and also my accounts not get blocked. So the whole problem is only created by Flipkart & only Flipkart need to resolve this issue.

Filpkart delivered me a Samsung F54 5G having non functional display on 14.06.2023 (Order ID: OD[protected] On finding the fault, I put a replacement request within minutes.I was informed that a Technician visit has been scheduled for 15.06.2023.But none visited me and my request was rejected without giving any reason.Followed this requested the replacementagain and called the flipkart customer care.They assured me that the Technician will visit on 18.06.23.But then also nothing happened and my request got rejected.Desperate with these outcomes, I called the cc and they again made a replacement request in which again a technician visit was scheduled for 25.06.2023.Dejected by this kind of attitude from flipkart the issue was escalated with the [protected]@flipkart.com and grievance.[protected]@flipkart.com.They contacted me and vehemently assured that the issue will surely be resolved this time.But as in the early instances, nothing happened sans I am left with a non working mobile for the last TWO weeks. I had to borrow an old phone from my friend since I exchanged the one I was using with the delivered one.I wonder what kind of message flipkart is giving its customers by practicing these kind of highly unprosessional and unethickal repercussions towards a flipkart customer since 2014 like me.Degected by all these I am helpless but to seek redressal from appropriate legal authorities.

I bought a new phone Infinix zero 5g 2023 at no cost emi from flipkart. It was an open box delivery and when delivery boy was come he open the phone box and saw me phone but not properly. and take otp fast and he went. When i come at my place and check my phone properly there was some scraches on phone without my touch. How it possible? I complain at flipkart but they denied because of open box delivery. But i dont have much time to check phone at the time of delivery. Now what i do? I think the phone is open for service...because there was a paper stuck in it... I felt cheated.. I just want new phone nothing else.. plz help me.

I have ordered clothes on 27th June 2023. I did a g pay based payment of Amount INR 2734. The amount is deducted from my bank account .But the order is still pending. I have contacted to Flipkart customer care they said to wait for 24hrs, and it is over 24 hrs still the problem is not solved and i didn't get any response. There is no option showing to again contact them.
Order ID - OD[protected]

Hello
I have ordered a trolley bag and paid the amount. My money got deducted from the bank but the order is showing pending. It is showing waiting for bank confirmation.

On 31st may my flipkart account was hacked by someone and done the 4410 rs payment from my SBI card which was tokenize in flipkart system. Hacker also tried more than 19-20 order from my account but due to insufficient limit on my card he was not successful.

When i got to know the same, i contacted flipkart customer executive and he guided me to get back my account.

But after 2-3 days my account was blocked flipkart team.

I had requested the flipkart team many times but my account was not unblocked.

after that i have requested their team to refund my wallat amount which was 14750, after continues followups and email they revert on 13th June 2023 that they are processing refund and it will take around 8 days to reflect in the account. now it more than 15 days but refund not created, i have email 2-3 time for update but no response from their team. also customer care executive not hepled me about this.

I need my money back

I bought a new phone Infinix zero 5g 2023 at no cost emi from flipkart. It was an open box delivery and when delivery boy was come he open the phone box and saw me phone and take otp fast and he went. When i come at my place and check my phone properly there was some scraches on phone without my touch. How it possible? I complain at flipkart but they denied because of open box delivery. But i dont have much time to check phone at the time of delivery. Now what i do? I just want new phone nothing else.. plz help me

I bought brand new phone infinix zero 5g 2023 at no cost emi offer from flipkart and it was open box delivery and the delivery boy was open it and take otp fast and went immediately i don't have much time to see phone then I come at my place and see the phone properly check it then i saw there are some scratches on the screen without any touch or use. How is it possible? I felt cheated and i call flipkart they denied and no response from flipkart. What i do? I want new phone by replacement. Plz help me

I bought a new phone Infinix zero 5g 2023 at no cost emi from flipkart. It was an open box delivery and when delivery boy was come he open the phone box and saw me phone and take otp fast and he went. When i come at my place and check my phone properly there was some scraches on phone without my touch. How it possible? I complain at flipkart but they denied because of open box delivery. But i dont have much time to check phone at the time of delivery. Now what i do? I just want new phone against replace... nothing else.. plz help me

I have been facing a major issue with Flipkart's Marq team regarding the repair of my home air conditioner. Unfortunately, it has been a frustrating and lengthy process. Initially, it took them two weeks to even consider my request, and I had to pay Rs. 1000 to the local Marq support for ordering some parts. After 15 days of waiting, the representative informed me that the repair was not possible and that Flipkart would refund me instead. This has left me and my parents without an air conditioner for an entire summer, causing significant discomfort. My parents in India had to endure the extreme heat, which made it incredibly difficult for them to survive without an AC.

I have been trying to reach out to the provided email addresses, but the responses have been delayed and unhelpful. Despite attempting to contact them through the provided phone number, we have been unsuccessful in getting through. It is incredibly frustrating to deal with Flipkart's poor customer service, and there seems to be no way to reach out to them through the Flipkart order page. The lack of communication and assistance in resolving this issue is disheartening.

If anyone has faced a similar experience or has any suggestions, please let me know. I believe it is important to share such incidents to raise awareness about the challenges customers face with Flipkart's service.

Emails: [protected]@flipkart.com, [protected]@flipkart.com, grievance.[protected]@flipkart.com, [protected]@flipkart.com, [protected]@flipkart.com

Phone Number:[protected]

I bought a new phone Infinix zero 5g 2023 at no cost emi from flipkart. It was an open box delivery and when delivery boy was come he open the phone box and saw me phone and take otp fast and he went. When i come at my place and check my phone properly there was some scraches on phone without my touch. How it possible? I complain at flipkart but they denied because of open box delivery. But i dont have much time to check phone at the time of delivery. Now what i do? I just want new phone nothing else.. plz help me

I am a regular customer of Flipkart grocery and now they are saying that the sellers don't deliver at your pincode .

I had ordered a moto edge 40 on 14th June and I was supposed to get delivery today - 27th June. But today, I get an email saying the delivery has been delayed 3 more days - 30th June. Can't believe I have to wait 16 days for a phone. Can't help but feel like I'm getting scammed. If anyone else has similar problems, please do reply. Thanks.

I placed order for an helmet worth 1, 729rs on 27 jun 2023 at 07:16 pm.
Payment got transferred but not reflecting on Flipkart and order not processed.
Upi transaction id:[protected]
Order ID - OD[protected]

Please resolve this issue..

I have purchased Tshirts and Lowers on flipkart site but invoices are not available neither in digital form nor in hard copy.

As I have purchased a handbag and paid full amount but I received same brand but different design product and raised a complaint with full details and pictures to flipkart help area from my flipkart account against it to get refund and place my order again but in the morning I saw my account was blocked. even though there were no rendom returns/refunds.If seller is doing wrong so why customer is being punished.i need to be my account UNBLOCKED...PLEASE HELP .

My name is navya .Today I paid 498 rupees for redme9 pro max .After payment there is no response, later I known that this a fake website. Please refund my money back and take action on these type of fake websites.. Now I shared the information about payment details of who is cheated me .
UPIAR/[protected]/DR/jahanara/UTIB/fcbi
I Paid the money in this upi ID only...

My Name is Rakesh kumar maine Filip Card se Ek Online Kiya tha
jo Black Colour ink 2 Bottle 135 ml ki Online Order kiya tha Lekin Mujhe Order 1 Bottle Ink Bo Bhi 90 ml ka prapt Hua Hai

Bring a valuable customer very long years.. Due to medical and financial crisis wasn't able to make the payment on time, inspite of informing the to the agent over the phone, they all of sudden deactivated my flipkart pay later and blamed the financing sector idfc bank for it.. The agents in phone support in flipkart was rude as well, only few were customer centric.

I would like to get account reactivate so tat I can purchase things are requored