Flipkart Complaints & Reviews

I wanted to buy pixel 7a by exchanging my old poco phone. while buying the product i was not asked to type imei number of the phone. later when the delivery executive came it showed imei number not matching. when i spoke to the customer care executive they told me it is a mistake from the customer who might have wrongly put the imei number. Now the issue here is when i was not even given an option to put imei number how can this be a mistake from customers side. Flipkart should stop this fraud work. if you dont want to give exchange bonus to the customer then it should not be put in the site. And the customer care service is one the worst thing i have faced in my life. The irresponsibilty showen by these people of not listening to the issue is one of the most irritating and horrible thing.

I'm writing this complain as im not able to place any orders in Flipkart. Even after multiple complaints raised. No proper resolution is given.
Firstly I was not able to use my flipkart paylater facility. I have an credit balance of 30k+, but when i try to place order, the flipkart paylater option doesn't work. MY KYC STATUS IS ALSO ACTIVE. and now im not able to use my super coins and place an order. its states "transaction was declined on the basis of risk checks.
even I spoke to the escalation team and still no response or resolution given from them.

I ordered Samsung S22Plus from flipkart in exchange with my current S20Fe 5G. The package was supposed to be delivered on Friday (22nd June, 2023) and in the morning I received a sms from flipkart that the package is out for delivery.

I tried to contact the delivery partner more than 20 times throughout the day but they did not pickup the call. I connected with flipkart chat support but they were not able to help me in anyways. At around 6:30 in the evening after waiting and wasting my whole day, I went to buy some medicines and then the delivery agent called me and said "are you are home"? I said "just give me 5 minutes I am coming home" and then I rushed home but I saw the delivery agent canceled the delivery for that day.

I reschedule the delivery for Monday (today, 26th June, 2023) and I again received the out for delivery sms in morning but again I am not able to reach the delivery agent and I have to get a few groceries but stuck at home.

Unbelievably bad service from flipkart and the delivery agents. This is customer harassment

I have recently purchased a lenevo IdeaPad slim 3 on 20/06/23 and delivered in 24/06/23.This product is defective. In this product there is a issue of screen that is the screen is not turning on.
Therefore I have decided to return the product but when I am returning the product it will shows the error occurred in the submitting request option.

I hope this message finds you well. I am writing to express my disappointment and frustration with a recent purchase I made from Flipkart, involving a Swiss Military charging cable. The product in question is currently under warranty, yet it has stopped working, and neither Flipkart nor Swiss Military has provided the necessary assistance to resolve the issue.

On 14/03/23, I purchased a Swiss Military charging cable from Flipkart with high expectations, given the brand's reputation for quality and reliability. The product was working perfectly fine for a brief period. However, after only [number of days/weeks/months] o[censored]sage, the cable suddenly became unresponsive, rendering it completely useless.

Considering that the charging cable is still within its warranty period, I immediately reached out to Flipkart's customer support for assistance. To my dismay, the support team seemed indifferent to my concerns and failed to provide any meaningful solution. They directed me to contact Swiss Military directly for further assistance.

Hoping for a resolution, I subsequently reached out to Swiss Military's customer support, expecting their expertise and assistance in resolving the issue. Unfortunately, their response has been equally disappointing. Despite providing them with all the necessary details, they have not taken any action to address my complaint or provide a satisfactory resolution.

I would like to emphasize that I have been a loyal customer of both Flipkart and Swiss Military, and this experience has left me deeply dissatisfied. As a consumer, I believe that it is essential for companies to stand behind the products they sell and to offer prompt and efficient customer service when issues arise.

I kindly request your immediate attention to this matter. I would appreciate if you could take the necessary steps to either replace the defective charging cable or arrange for a refund in accordance with the warranty policy. Furthermore, I would appreciate clearer communication regarding the next steps and the timeframe for resolving this issue.

Please understand that my intent in writing this message is not to create unnecessary conflict or inconvenience, but rather to seek a fair and equitable solution. I genuinely hope that this matter can be resolved swiftly and amicably, preserving the trust I have placed in both Flipkart and Swiss Military.

I get notification as big dhamaka offer and there I phone 13pro max price only on 479rs that's why I paid. After payement sucessfully I didn't get and confirmation, so please I want to return my payement as ssloon as possible

In just few minute ago, I receive big dhamaka offer and the price of I phone 13 pro max only on 479 rs that's why I pay from phone pay but I didn't receive confirmation, tracking order so please Refund my rs

Dear Concern

I have placed an order for NBA 2K19 Game for Nintendo Switch on 30th May 2023 & done the payment of Rs 2, 888/- online to Flipkart.
Expected date of Delivery for this product was shown up in the application as June 8th, but received on June 6th 2023.
Consignment was opened to find a wrong product ( Tiger Woods Golf Tour for PSP Sony) was received.
Connected to the support centre & explained the issue to replace the product with the correct one.
Support centre executive had taken a request 😞 n June 6th 2023 & placed a request for replacement as the seller had dispatched a wrong product.
Product replacement date was showing up in Flipkart App on June 14th Whereas it reached at on 12th June Itself.
However, my ordeal with Flipkart & seller had begin to continue further. Received again a Wrong Product.
This time it was ( Strikeforce for PSG Game Console ) with Thick sheet of Dirt on the cober, Whereas my original order is for Nintendo NBA 2K19.
Again requested for a replacement second time & placed request as soon as I opened the product.
Now, on 13Th June by 6.15pm an Delivery agent had reached place to pick the product for replacement & immediately denied to do so, as in his Flipkart Application it was showing as Book, instead of a Gaming Chip Cover.

Without even connecting back to Flipkart Centre, he denied to take back the product. His rude behaviour & Misconduct was very evident.
The same was report the Flipkart support team within few minutes & they had apologized for his behaviour & ensured to arrange for the replacement on or before 18th June 2023, which was displayed on the Flipkart order
status page.
I was patiently awaiting for the product replacement untill 23rd of June, But the status on the Order page had already turned to Query resolved.

Upon connecting multiple times to the support centre, they are providing an excuse stating that they tried to call on 15th June, where i didn't picked the call ( their claim ) & currently the case is closed as the timelines have exceeded.
I have been waiting for June 18th for pick up & replacement, but how do Flipkart can just make a false allegations of calling & closing the case without my consent when the actual problem in hand is unresolved.

Order ID - OD[protected] by Flipkart please delay delivery 🚚 please emergency ha.plese fast fast delivery.myproduct please emergency please exchange product fast delivery 🚚 please sir problem solve please fast delivery please sir.

Dear sir/Mam
मेरा आर्डर आईडी:-OD[protected] है जो कि मुझे 18जून को प्राप्त हुई. जब मैं पार्सल खोल कर देखी तो उसमे Pack of 5 होने के बदले pack of 4 था. तो मैं पूरी बात Flipkart customer care में कॉल कर के बताई . उनके तरफ से रिटर्न रिक्वेस्ट स्वीकार हुई . लेकीन कोरियर बॉय बोले हम आपका प्रोडक्ट वापस नहीं ले जा सकते हैं इसमें Pack of 5 दिख रहा है . उसके बाद मैं लगातार Flipkart customer care में फ़ोन की लेकिन उनके तरफ से कोई Respone नही लिया जा रहा है और ना ही EKART Logistic Team से भी कोई Respone नही लिया जा रहा है.courier Boy बार - बार बोल रहे हैं हम आपका प्रोडक्ट वापस नहीं ले कर जाएंगे...

आज जब हम Flipkart CUSTOMER care में फोन की तो बहुत ही बदतमीजी और अभद्र भाषा का प्रयोग किया गया.
और COURIER BOY भी अभद्र भाषा का प्रयोग किया गया...

... जब हम दोनो को बोले आपकी शिकायत करेंगे तो उनके तरफ से बोला गया कंप्लेन करना है कर दो मेरा कोई कुछ नही उखाड़ सकता है...

Please सर आप मेरी मदद करें

जुली झा
मुजफ्फरपुर बिहार
[protected]

I purchased new real me phone 10 pro online through flip kart on 28 may 2023 with exchange offer of my old redmi note 5 pro the payment was made by credit card. The new phone was delivered but the old phone was not picked by the company. While order new phone the date of picking old phone was showing 12 june but on 7 june suddenly in evening 5 pm one call came to pick the old phone and told today is last day for picking, i was out of station and told him to come as per the date mentioned on flip kart application i. E on 12 june but the company cancelled to pick and on 8 june cancelled message came to pick phone. I since then 8 june, i am continuously calling and following with the flip kart but they are giving same reply again & again to sell the phone in sell back option in their application. I am telling that in sell back option only rs. 2500/- showing for my old phone instead of rs. 4150/- as was showing in exchange. They closed my complaint and now they are not replying and not giving that price as equal to when i ordered new phone with exchange value of rs. 4150/- for my old phone.

So I ordered a phone from flipkart (also a scammer website) on exchange. The asked amount was 13k something, but on arrival of my product, after the delivery executive examined my phone (which was almost new in condition), the price automatically went up to 15k. This is how they scam people. Beware !!...

We have order Men Skinny Mid Rise Blue Jeans But delivered different brand again we have raise return request more time but every time request has been canceled my Order ID OD[protected] I request please please n.a.

Dear All,

I had ordered Remote control car from flipkart, Its received me on next day with delivery check of accesories and product, also delivery guy take photos of products...after that i have check all the box, but i cant find main car battery, i had talk with customar care, they are giving me false commitment.

NO REFUND, NO ExCHANGE

They stop also my review.

Order ID: OD[protected]

I have ordered this product(HOPPUP GRAND With Power Bank Function & Upto 75 Hours Playtime Bluetooth Headset) On 18th March, 2023. I had received used and some different product. After that i proceeded to replace it, but guess what Flipkart wishmaster guy denied and told me that the product is different(20th march 2023) he told me to talk with customer support and resolve it. I can't accept this. Again i have complain and this time with the details, next day same wishmaster guy tapori guy call me and told me that he have reject delivery with same reason(22th march 2023) i had talk customer care and he was telling that he take action against him, and will rearrange this pick up today. Today I received msg that he cancelled again without entering my location. Is this your service? If you don't resolve this I will go to the consumer forum, and file a case against you and your wishmaster guy(DEEPAK)...

I have attached Flipkart seller used product.

WORST SERVICE AT ALLL...

Mobile Number is [protected]

Livepure linea ro water pir purifier was purchased from Flipkart but post installation. It was not working from the day one so requested for replacement/refund but neither of the same has been undertaken till now. no action has been taken by Flipkart till now and hence I requested for updating my reviews about the product, the reviews is yet to be updated and Flipkart by the means of specification like moderation, deliberately not publishing my review.

Purchased a product livpure linea ro from flipkart. From the day 1 of installation i am facing issue with product and requested for replacement. But neither flipkart nor livpure had rectified my issue till date. Hence i updated my review that flipkart nor livpure is taking any action . But specifying moderation flipkart is not updating my reviews.

I had paid the said amount by Gpay, but have not received any order confirmation message or. I think I have lost my money. Please help.

Didn’t get the invoice of my order boat airdopes 161 pebble black I login my all my number to check where I get my invoice didn’t get it didn’t show the option of invoice download I didn’t get the invoice through mails, message, etc

Booking ID [protected]
Booking placed on Jun 10, 2023
PNR: 6MYN72

I booked my AIR India ticket through Flipkart travel for travel from Delhi to Mumbai on 13.06.23 but due to a delay of the flight AI0814 by 5 hours, Air India staff had to cancel my booking which was done on 14.06.2023 through Air India. I was assured by the airline that a full refund would be issued.

I have since submitted all necessary documents to facilitate the refund process. However, I received a communication from Air India informing me that the refund will be processed through the booking agent, in this case, Flipkart.

Upon seeking further clarification by calling Air India customer care, I was informed that the refund had been issued to a third-party agent (Flipkart).
There is no communication by email or phone from Flipkart about the status of the refund.
Therefore, I am keen to know the status of this refund from Air India to Flipkart and when I can anticipate this refund to be processed to my account. The phone number provided by Flipkart Travels does not work and I don't know how should I get back my full refund.