Flipkart Complaints & Reviews

Respected Sir/Madam,
Greetings of the day!
I am very much suffered and trouble from this problem and that is as I purchased Daikin AC from Flipkart platform but Flipkart customer care is not supporting and not resolved my complain. purchased details as below.
Incident date 31.05.2023

Order ID: OD[protected]
Invoice Date: 13.04.2023
Product Details: Daikin ton 5-star split inverter AC
product amount: 30, 999/-

Now, I am going to explain my issue. I had talked with flipkart customer care before purchased Daikin AC and they told you can purchase now and you can installation anytime (example for after 15days 1month etc.). I ordered on 13.04.2023 and at during installation time (31.05.2023) product box open by Authorized Executive of Daikin Service Centre. All damage product photos and video attached herewith this complain.
All my Issue in brief:
When I tried complain in Flipkart they answered again and again that please contact Daikin Service Centre. After that when I Contact Daikin, they replied you have to contact flipkart.
Again, I contact back to Flipkart, they asked authorized Service Centre letter or job card and should be mentioned all damage details on there.
After that I received job card of Daikin and sent to flipkart. After that again flipkart told that handwritten job card is not acceptable, we required only computerized job card but issued that Authorized Service Centre of Daikin is not providing computerized job card.
In this whole rounding situation, which I facing troubling and suffering problem from both companies Since last week and when I talked with flipkart and said that I am going to case file against flipkart in consumer complaint but after that they will not ready to resolve this serious issue. I request to filipkart that I want only replace this product.
I want only replace this damage product immediately I am going to case file against this mentioned companies through Consumer Complaints hope, will getting resolve my issued as soon
Thank and Regards
Kshitij P Patel
[protected]
[protected]@yahoo.com

So yestardy my flipkart aacount was blocked with reason that i return too many products so i return only 3 products and and i am plus member of flipkart for years and also flipkart pay later user and i have to pay my emi but now flipkart blocked my aacount i can’t pay and this cause penalties and mental traumas for me so please help me
My flipkart account number - [protected]
Flipkart email [protected]@gmail.com

I already payment flipkart pay later but payment not update .
mob- [protected]
date of the incident- 1 april 23
description- i have already payment and dedduct amount my account no but flipkart not update my amount. please update my amount
upi ref[protected]
[protected]@gmail.com

Hi Team,

I purchased a realme tech life refrigerator from FLIPKART with order id- OD[protected]. DATED – 29/05/2023 worth INR 46, 990.The order was delivered on the very next day i.e. 30/05/2023.

At the time of delivery i found that the product was damaged and broken. I raise the request to the customer support. they schedule a tech visit and tech visitor told me that its a normal one and they wont be provide you replacement and gave response unhappy with product and my return request closed. After that i raised a return request again it goes to the seller and now that was also closed.

This seams that the flipkart dont want to follow their policies and he has no any wish to process my replacement of the product. Again i raise a request and i found that they asking me for photos of damage product, invoice and other unnecessary things. I am going through mental harassments by flipkart and they are really wasting my time.

I am requesting to Flipkart please dont play with the emotions of the people and their hard earning money.

Disappointingly, till date no technician has shown up, No customer care call was done. Despite the constant follow up with the flipkart customer support and my replacement request is still not processed, due to which I am unable to use the product since the last 15 days.

I hope this issue gets resolved with a proper action being taken against the Flipkart & Their seller OmniTechRetail who trick hardworking people into their malicious traps.

Please find the enclosed attachments as mentioned below & Looking forward to your early & positive reply.

Attachments:-
1. Invoice Copy
2. Communication & followup with customers care
3. Photographs

Hi team
i have paid to flipkart paylater i paid through paytm which was debited by my hdfc bank i paid rs 3490 on 1st april at 1:26 am but i haven't updated I am very upset please help me thank you.

Name - Subodh Kumar Rajput
Email- [protected]@gmail.com
Upi ref no[protected]
My bank - last four digits account 0493
Date of deducted- 1 APRIL 2023

Hi team
i have paid to flipkart paylater i paid through paytm which was debited by my hdfc bank i paid rs 3490 on 1st april at 1:26 am but i haven't updated my payment yet i tried many times Talked to customer care gave screen shot of their payment but no solution found I am very upset please help me thank you.

Name - Subodh Kumar Rajput
Email- [protected]@gmail.com
Issue- I have already payment done but Flipkart’s pay later payment not updated
Mobile no- [protected]
Upi ref no[protected]
My bank - last four digits account no- 0493
Date of deducted- 1 APRIL 2023
Flipkart upi id- flipkart.[protected]@hdfcbank

Hi Flipkart Team,

I ordered realme refrigerator from flipkart with cost of 46900 rs. The product which is delivered to me was damaged one. I raise a request to the flipkart for return or replacement. The request was closed by saying the reason "We are sorry We unable to process your refund request". I called to the flipkart customer care executive they again raised a refund request for my damaged product and ask me to send...

That is matter of june 3 2023 i ordered iphone 13 with exchange of my old iphone xr, i got my new phone but when the the time come for pickup of old phone nobody come for pick up and my pickup was rejected by saying that item is not matched as it was said

My old num is deactivated so i cant able to take the otp from that num. what to do for change the number?

Dear Sir,

It is to be informed that the order was placed on 2nd June 2023 at 12:37 AM, which was to be delivered on 3rd June 2023 at 2:00 PM
But when the delivery was not done till 2:00 PM, when I called the delivery boy, he told that the mobile exchange person is on leave today and was told by the delivery boy that after going to our office and exchanging the mobile, you Received the given order as per his talk I went to Ekart office but the order was not delivered by them and I was misbehaved by Ekart office staff.

I humbly request please consider for the same.

Flipkart paylater emi option is not working and no body is ready to listen at this glitch.. i have raised multiple complaints but they only have one solution that is uninstall and re install app.

it is total harassment from flipkart end, may they are just giving flipkart pay later option to collect your private data and kyc as they are not letting you use this service .. it is straight out data fraud.

If i use browser it says your pay later limit is less for this order (order value 30K, my limit 80000, no dues)

if i use android app it does not show paylater option for same order and item

if i use IOS it provides me option to use 20000 from pay later and rest from card

so much problem in different platforms..

your system is not stable

and customer care is not so much equipped to handle technical glitches only devolopers can resolve this, , but your customer care does not escalate these problems and mark them resolved.

i can share screen shots off all different platforms

i am confused if it is even safe to use paylater as it has so many glitches.

what if i get glitch in payment and my score dips..

no resolution from flipkart.

I ordered a smart phone which is Redmi Note 11,
After 𝚝𝚑𝚊𝚝 𝚠𝚑𝚎𝚗 𝚠𝚎 𝚞𝚜𝚎 the phone, there is performance issue in the phone (getting on and off continuously itself).
Technician never visit at my address due to which 4 times return request has been cancelled. And technician gave feedback to flipkart that I wasn't response..oopps. How a shameful.
I'm continue trying to contact with the customer support services but we haven't got any response from flipkart.

𝙸'𝚖 𝚊𝚕𝚛𝚎𝚊𝚍𝚢 𝚠𝚊𝚒𝚝𝚒𝚗𝚐 𝚏𝚘𝚛 𝚊 𝚟𝚎𝚛𝚢 𝚕𝚘𝚗𝚐 𝚝𝚒𝚖𝚎 (2month).

𝙿𝚕𝚎𝚊𝚜𝚎 𝚌𝚊𝚕𝚕 𝚖𝚎 𝚋𝚊𝚌𝚔 𝚊𝚜 𝚜𝚘𝚘𝚗 𝚊𝚜 𝚙𝚘𝚜𝚜𝚒𝚋𝚕𝚎 𝚊𝚗𝚍 𝚑𝚎𝚕𝚙 𝚖𝚎.
Register Mo. No. - [protected]
Order I'd- OD[protected].

Hi Team,

I am writing this complaint with regards to the AC installation done my your keonjhar Odisa team.

I have purchased my AC from flipcart and availed your installation service.
AC got installed on 2nd-may after installation within 2 days my AC stops colling.
I have raised more than 100 complaints to flipcart and your company.
There is no response and they are closing my request every time without resolution. Jeeves peoples are using abusing language over call.

Jevees contacts who Install my AC
Technician
Manas: [protected]
Manager:
Sokanto Raut: [protected]
They are not responding my calls any more..

They have charged 5000 Rs from us for AC fitting.
FlipcartOrder No.OD[protected]

I want to file a case againt fliptcart and Jeeves both.

My AC is of no use it cost around 35000 Rs.

Thanks
Rahul
[protected]

I have ordered Boat Airdopes 161 with ASAP charge, from the flipkart on the date of 22 October, 2022. Due to quality issues, i've returned the product and demanded for the refund. The refund request was accepted when i returned the product on 01 November, 2022. The refund was supposed to be credited on 03 November, 2022 but it has not be credited till this date.
The proof of account statement is attached below

Please send your mobile Sir Same Price Product Motorola G 13 Matte Charcoal 128 Sir Hum ko Product Delivery kar do please

Dear,
I hope this email finds you well. I am writing to address the ongoing issue I have been facing with Flipkart and to request both immediate resolution and appropriate compensation for the significant amount of time I have wasted in attempting to resolve this matter.
The cancellation of my order without prior notification, despite using the "Predict and Win 2023" coupon, and the subsequent loss of the coupon have caused immense inconvenience and frustration. Moreover, the extensive delays, unproductive exchanges, and lack of timely action on Flipkart's part have resulted in a substantial waste of my valuable time.
In light of the time wasted and the impact it has had on my daily activities and overall experience as a customer, I request the following compensation:
1. Reimbursement for Time Wasted: As a result of Flipkart's failure to promptly address and resolve the issue, I request compensation for the specific hours or days I have spent contacting customer support, following up on the matter, and seeking resolution. This compensation should reflect the value of my time and the inconvenience caused.
2. Voucher or Discount: To compensate for the frustration, inconvenience, and the overall negative experience I have endured, I expect Flipkart to provide a voucher, discount or a device This gesture would demonstrate Flipkart's commitment to customer satisfaction and help restore my trust in your brand.
I want to emphasize that the compensation should not be merely symbolic but should adequately reflect the value of the time wasted and the impact it has had on my overall experience with Flipkart. It is essential for me to see that Flipkart acknowledges and values its customers' time and strives to rectify the situation appropriately.
I urge you to take immediate action to resolve this matter and provide the requested compensation as a gesture of goodwill and appreciation for the inconvenience caused. Timely resolution and satisfactory compensation will not only address my concerns but also reaffirm Flipkart's commitment to customer satisfaction.
I eagerly await your prompt response, outlining the concrete steps being taken to resolve the issue and the proposed compensation for the time wasted. I trust that you will treat this matter with the urgency and attention it deserves.
Thank you for your immediate attention to this matter.
Yours sincerely,
simon faleiro

My Flipkart pay later option is blocked without any reason, please support and reactivate my Flipkart pay later emi option

Model no. KM513UA
N9N0CV[protected]
RYZEN 5 55OOU Variant
i have ordered it on 5th of may i gat delivery on 10th of may, and I found flickering issues on its display & not satisfy with this laptop with this problem
I also requested for replacement under 4 days then after 10 days technician visited us, and he seen that regarding issue on display but closed the service and flipkart contact me and said your service has been closed for any further enquiry contact to {ASUS} further i contact to ASUS and told him for replacement & they further send a technician and then technician said this flickering issues are common in oled laptops of ASUS and checked something for it, they also said we are also working something about display, And
They said if there any hardware issue then we can replace it and told that we can repair for it. lastly they said a mail will be sent to you for further process but no mails recieved and not any contact to seller. they denied the request for the replacement... and now not any option is available for any further problems, they passed 15 out of 7 replacement days...
What I should say for all the team they are selling defected laptops openly and how they got license of it & not taking any complaint seriously.
how big a scam it is for those buyers . If your display has problem then you should replace it for those who are facing difficulties with this laptop, I'm not satisfied with your service
In any how I must should have replacement And so
replace my laptop as soon as
I want my replacemet in refund
mobile : [protected]

Ordered airpods from flipkart on 19/5/2023 and got delivered on 20/05/2023
*seal was not properly packed, delivery boy opened it without showing box in my hands
* airpods silicon tips are missing from box
* checked with apple care to extend warranty then got to know that these airpods are not genuine
* serial number on brand box is different from serial number on charging case
* i contacted apple on this issue and they said as these are not genuine product then might be the case where seller has changed the product as the seal was not properly packed.
*contacted flipkart but they are not providing any solution, just giving me dates or other excuses like to provide job sheets from apple.
* contacted apple care for job sheet but they are denying as these are not genuine airpods hence they will not provide any job sheet
* checked this seller from flipkart (hydtelRETAILSsales) soo many fraud issues on this seller name on social media platforms( will attach screenshots for the same.

Ordered airpods from flipkart on 19/5/2023 and got delivered on 20/05/2023
*seal was not properly packed, delivery boy opened it without showing box in my hands
* airpods silicon tips are missing from box
* checked with apple care to extend warranty then got to know that these airpods are not genuine
* serial number on brand box is different from serial number on charging case
* i contacted apple on this issue and they said as these are not genuine product then might be the case where seller has changed the product as the seal was not properly packed.
*contacted flipkart but they are not providing any solution, just giving me dates or other excuses like to provide job sheets from apple.
* contacted apple care for job sheet but they are denying as these are not genuine airpods hence they will not provide any job sheet
* checked this seller from flipkart (hydtelRETAILSsales) soo many fraud issues on this seller name on social media platforms( will attach screenshots for the same