Flipkart Complaints & Reviews

I have ordered Sony Bravia TV on 31st May which was delivered on 2nd June and installation happened on 3rd June which then declared as display fault by installation engineer. Following which, return requested on 3rd June and it is cancelled three time because technician didn't visit according to FlipKart but technician visited twice since the issue and updated ticket on Sony end with job ID - JB0781527
FlipKart is providing false commitments of escalating the ticket for last 15 days and not providing any resolution. i.e. either replacement or a refund.
Please help me out of this fraud situation.

Flipkart Order ID OD[protected] [Incident: IN[protected]]

I ordered egde40 on 7th june and at the time delivery was shown 2 days for bangalore but till now the product is not shipped and date was shown 18th june for delivery.
I am asking flipkart when it will be shipped and delivered no clarity to them also

I ordered egde40 on 7th june and at the time delivery was shown 2 days for bangalore but till now the product is not shipped and date was shown 18th june for delivery.

I ordered product (Motorola Edge 40) on 14 June according to their estimation delivery time is just 1 day but courier partner takes almost the 9 to 10 days for item pickup from seller I don't know why it takes so much time please look into it and try to resolve the issue.

Order ID: OD[protected]

Product: boAt Aavante Bar 590 with 25W RMS, Dual Passive Radiatior & 7 Hours Playback 25 W Bluetooth Soundbar

I was told to wait for 24hrs and it was told to me for last 15 days. I don't know how many 24hrs i have to wait.

Still I have not got full refund as I have cancelled the order because o[censored]nprofessional behaviour by Flipkart no proper assistance received before and after placing the other they have there own seller now they are playing game by charging cancellation fees please note I have cancelled the order before it get dispatch it was already informed to the customer care. I have sent the call recording to Flipkart as a proof.

My device is Motorola e13 . The device not showing sim card

I have ordered a shoe rack from flipkart still I haven't recieved my order. I have contacted flipkart several times but they just keep on postponing the order.

Respected Sir/Madam,

This Is To Bring To Your Notice That One Of Your Flipkart.com's eKart Delivery Boy Named :- Bikram Banerjee {[protected]; PIN Number :- 149} Had Successfully Picked-Up The Misshipment Wrong Product On The 13th June 2023 At Around 11:39 A.M But He Didn't-At-All Even Bothered To Update The Return Pick-Up Status Instantly And Had Harassed My Mother And Me Both The Two O[censored]s...!!! Firstly, He Arrogantly Started...

I have ordered a mobile phone (Nothing Phone 1) on june 1 and it was delivered to me by june 3 and I found that there is a dead pixel on the bottom left corner

I tried replacing the product by placing a replacement request in Flipkart.They have arranged for a technician visit from jeeves and it was planned for june 11 and nobody showed up on my doorstep

I tried reaching flipkart to get an update and they told that they have escalated the issue and support team will reach you in 24 hours and after 24 hours when I am reaching out to them they are raising the complaint again and giving me a new date.

I did research about flipkart replacement across public forum and could see that this is a common for most replacement where seller, jeeves and flipkart blaming each other and not accepting the replacement

I ordered 5 kg of surf excel
They will send 1.5 kg of surf excel
I will call them they arrange return request from Flipkart coustomer care but seller has been rejected my return request for 3 times

Flipkart
I have purchased whirlpool 240 l frost free refrigerator on 16 march 2022 and the product was delivered on 23 march 2022. The fridge stopped cooling after running for 12 months. I called customer care to complain but got no response. I had also taken the CAP (Complete Appliance Protection) policy. Technician (satyam Singh) also came from Jeeves but could not repair it and it took 1 week's time. The fridge is not cooling less than March end and today is going to be May end. How can one function without a fridge in this heat? Take the fridge of any company, it works well for 5 to 10 years. I think flipkart has given me duplicate products. I do not buy products by trusting any dealer, rather I trust Flipkart. Either give me a refund so that I can buy another fridge or replace it with another fridge. So you are requested to pay attention to my complaint and solve my issue. All attachments (policy details, invoice & Fridge's Photos) attached. Pls find these attachments.
There are no response till yet.
Thank you.

Flipkart pay later

I bought an AC from Flipkart for which the order Id is OD[protected] and the seller was Consulting Room Private Limited.

AC Brand: Lloyd 1.5 Ton 3 Star Split Inverter AC - White (GLS18I3FWAEV, Copper Condenser)

This got delivered on 15 April and when it got installed on 17 April by brand, they said the product is defective its not working as the PCB of the product is defective.

I raised the return request to Flipkart as the product was out of stock, refund request was agreed and same was raised by Flipkart team and it was told to us that technician from brand will visit and complete there check from his end and the product will be picked and refund will be issued.

Technician has already visited and updated the comment and share there analysis, technician has done all his check from his end,
but Its almost 2 Months now, 5 times return request has been raised and same process is going on loop, and product is not picked by Flipkart yet due to this every time after few days return is getting rejected and Flipkart is giving unnecessary comment on return request and closing the ticket for which my money is stuck with them.

Whenever I call Flipkart customer service they say, we have escalated your issue to backend team, but I am unable to get any update on the escalation even after 2 Months.

I seriously don't understand,
What kind of team Flipkart guys have who doesn't provide any update even after raising to backend team. I seriously don't understand what kind of work Flipkart is doing if they are not able to resolve customer problem even after 2 Months.

I have reach out to consumer forum for help on this and I need my money back, which is stuck on Flipkart end.

Please help me getting my Money back from Flipkart.

I didn't received door step delivery by your Ekart wish master due to this i didn't checked the product on road only checked out side of the printer due to this after coming to house i checked inside the scanned glass has been broken in the printer please fins the below images.

The only they are telling it is open box delivery we can 't return back how can we check the product if he delivers the product on road

Order id : OD[protected]

Delivery promised date was 13 june, but i got out for delivery message 14 june today and i tried to contact delivery person more than 20 times and not picking up my call

order id : OD[protected]

Dear Team,

I am writing to bring your immediate attention to a serious issue I have encountered with my recent purchase from Flipkart. I placed an order for the OnePlus Bullet Wireless Z2 Neckband, which was delivered by your delivery partner, WiseMaster, on [Date of Delivery: 4.6.2023]. However, I am extremely dissatisfied with the condition of the product and the subsequent service provided by Flipkart.

Upon opening the package, I discovered that the neckband was bent and appeared to be a used product. To my dismay, I found that there was no bill enclosed within the package. It is evident that this was not a new, sealed product as expected. I immediately initiated a replacement request, hoping to receive a properly functioning and brand new OnePlus Bullet Wireless Z2 Neckband.

To address this issue, Flipkart arranged for a technician visit from Jeeves to inspect the product. Unfortunately, the technician who visited was extremely rude and unprofessional. He arrogantly stated that regardless of the number of times I request a replacement, he would come and reject it each time. Shockingly, he proceeded to reject the replacement request without any valid reason or examination of the product's defects.

In light of this unacceptable experience, I promptly contacted Flipkart's customer care multiple times, expressing my frustration and seeking a resolution. Regrettably, my efforts have been in vain as I have not received any satisfactory response or resolution to my complaint.

Given the repeated rejections by the technicians and the lack of cooperation from Flipkart's customer care, I am deeply disappointed with the level of service I have received. As a loyal customer, I expect better treatment and a prompt resolution to my case.

I kindly request your immediate attention to this matter and a swift resolution to ensure customer satisfaction. I expect a proper replacement of the OnePlus Bullet Wireless Z2 Neckband that I initially ordered, without any further delays or inconvenience.

I have attached relevant order details for your reference:
- Order ID: OD[protected]
- Return ID:[protected]
- Date of Order: 4.6.2023

I urge you to take this complaint seriously and take the necessary steps to rectify this situation promptly. I appreciate your prompt attention and hope for a positive resolution.

I placed an order on 14th May 2023 of amount of 31999. Copper pipe was missing in the unit and after consulting flipkart customer service they advised me to tell the haier installation person to fit the pipe on my expenses and the amount will be refunded. They charges me 3000 for the pipe and afterwards flipkart only agrees to refund me of 1800 only in flipkart wallet. My complaint is how can they force me the refund only in flipkart wallet. As I have paid in cash additionally so they would have refund in my provided bank account. I was in so need of cash then. This is unethical business practice.

I booked a flight from Flipkart Travels from Delhi to Calgary for July 03, 2023 for two passengers . There was a spelling mistake occurs in the name of one passenger. We booked the ticket with the name Manj'ee't Singh But Actually it was with 'i' i.e Manjit Singh. My father noticed it on the same day of booking and we raise the issue for correction in spelling error as all other details are correct.
Firstly it's about a week, there was no response from the Flipkart and after a week they said that it needs to rebook the ticket and it will charge you as per the new rates available.
As per the policy of correction in name displayed on the website of the operator airlines i.e Lufthansa, they will charge some fees. But, Flipkart is demanding high amount of money without any reason.

I request you to ask Flipkart to resolve this issue as we have booked the flight from Flipkart so every time we connect with the Airlines, they ask us to make connect with your agent as Flipkart represents us for Flight booking.
I am attaching the ticket for reference also.

Thanks

The delivery guy took the product and then I've got msg that my product is mismatched and it has got rejected but the product was totally fine Flipkart delivered the wrong colour curtains and it was slightly different from what it's shown in the website that's why I've returned the product and after that my return request is cancelled and the pickup was already initiated but I still didn't receive my refund 2245 I've paid for those four curtains plzzz help