Flipkart Complaints & Reviews

My name is Jeet Tandel, I ordered a laptop worth around 1 lakh and prepaid the order via EMI and that is on credit card.
The expected delivery of my order is 15 oct and up untill now, it is not even shipped yet. And I got to know that seller is a fraudster who accomplish many scams in his life. I contacted Flipkart twice and both the time they tried to give further dates only and avoiding the situation. It is not the cheap thing and it may be the worst thing to do to an individual.
Now Flipkart needs to understand certain things as a middle man,
1. Understand that this is not strawberry world, everyone has there time management for certain things. It needs to be completed on time.
2. Scammers are everywhere, it is on your website that to for long 7 years. What are your plans to avoiding it?
I demand the sincerest apology for this act and request you to complete my order without even a single scam.
Please help me about it as soon as possible.
Thank you.

I ordered one item on Oct-12 and it was expected to be delivered by Oct-15. On Oct-15, it was out for delivery from the nearest hub to the delivery address which is in distance of 2 km. But it was not delivered on that particular day. Neither I get any update on the next day (Oct-16) from Flipkart or ekart i.e logistic team responsible for flipkart delivery.

Hence I contacted flipkart customer support and asked for an explanation they couldn't help me instead created a ticket for this issue and asked me I will get a call from logistic team which I still didn't..

Again on Oct-17 I got sms that item has been out for delivery and tried to connect to delivery agent whole day. Neither he picked the call nor he delivered the item. On contacting to flipkart support, they didn't take responsibility again. It looks like a scam. There is no contact id or support number to connect ekart hence reaching out here. It looks like a scam which is repeating in loop. Can you please take action immediately?

Order Id (Flipkart): OD[protected]
Tracking id(ekart) : FMPP[protected] (you can check the scam here)

Sir,

I have purchased THOMSON 43 Inch 4K Android TV, but Installation not completed. please check my details and solve my problem.

Thanking you

Product Details :
Order ID:
OD[protected]

Purchased Date : 12.10.2023

My contact Number : [protected] - [protected]

Hi, i have purchased a Samsung crystal 4k TV 43 inch from
Flipkart and didn’t receive installation service till now. It’s been 24 hours after delivery, i have received my ordered tv..
I talked to costumer service agent and they said that I have to wait upto 21 oct but my return period is getting over on 23 or 24 oct, if further delays happenes the I have to return Flipkart product

I am complaining flipkart to give us installation asap.
Reach out me on this number for installation: ([protected])

I had placed an order of Butterfly mixer on 8th October during Big Billion day sale with payment being done upfront.

Delivery expected was on 12th October but as of now there is no movement as product is still not shipped yet. The order time of flipkart is goofed up with shipping date as 19th October and expected delivery date of 12th October which is ridiculous.

I have placed multiple complaints on their website but the resolution date just keeps adding up and no proper answer is being given as to when product would be delivered

An amount of rs 4768.96 deducted from my credit card account without my knowledge.

M-FLIPKART INTERNET PR, P:05, 0000923

George Antony
Hdfc bank
Credit card number - [protected]

I want this money reimbursed in my account.

The money is deducted from my account on 13/10/2023

Dear Customer Support,

I am writing to inquire about the status of my order with order number OD[protected], which was scheduled to be delivered on (12 Oct). However the order has not yet been delivered, and there has been no update regarding the same.

I would also like to request that this matter be escalated to a higher authority if necessary, as I am expecting confirmed delivery date when order will be delivered as I have been a loyal customer of Flipkart and have always received prompt and excellent service, but this delay has caused me a great deal of inconvenience and frustration.

I would appreciate it if you could respond to this email with an update on the status of my order and any steps that are being taken to resolve this issue.

I have ordered a Real me Pro 11 plus mobile from Flipkart through GRAHGOODS RETAIL seller on Oct 8th. Actually the product was supposed to be delivered on Oct 9th. It has been updated as out for delivery and its been more than a week and i did not get product. Flipkart customer care is saying they cannot cancel the product because the item is out for delivery.
They are not taking any further steps to help the customer.

I suggest not to buy any products on flipkart.

I have received refund as gift card but I haven't received the details to access that gift card.gift card id [protected]

Hi,

I ordered a samsung s22 phone on flipkart. I received the item, but it has overheating issue. Flipkart is refusing to return the item or refund unless I contact the samsung service center.

The service center people are also making life harder for me as I have to wait at their office for about half a day and they are saying they will take a look and come back after 1 day.

Why are they making the customers run around for their mistake and refusing to take any action.

Order ID - OD[protected]
1x iPhone 14 256gb (Delivered) + 1x Apple 20W charger (Undelivered) + 1x Lighting cable (Undelivered)

Hi, I had ordered three items as part of a recent sale on Flipkart, 1 phone, 1 charger and 1 cable. I have received the phone, but have not received the charger and cable, without which I cannot charge the phone ever since I received it (since the last 10 days).

The undelivered products have been ordered on 7th October 2023, but have still not even been shipped yet by the seller. The original date of delivery was 11th October, which was moved to 16th October and then to 17th October.

I have spoken to the Flipkart customer representative the 2nd time today, and they've assured me delivery by 20th October. I got another call from a different Flipkart representative sometime later asking me to cancel the order for the undelivered products. The representatives are unwilling to share confirmation over email, despite promising and assuring various things over call. There is confusion from Flipkart, regarding the status of the order and if it will be delivered or not.

As the 3 products were purchased together in a single transaction under EMI, the interest on the EMI will be charged for all 3 products every month. If the undelivered products are to be cancelled and the money is refunded, the overall cost will still not be recovered as the interest via EMIs will still be charged for all 3 products every month.

Hence, cancellation of the undelivered products is not feasible. I request Flipkart to provide a clarity on the status of the undelivered products and confirm by when can I get them.

Hello,
My name is Akshay Dahale from Pune.
Reg. Mobile [protected] with Flipkart.
My Flipkart order Number is. OD[protected]
I ordered the Whirlpool refrigerator from the Flipkart application on 8th October.
But my order is not yet shipped and expected delivery date was 12th October.
Flipkart is disappointing customers repeatedly.
Most of the time I facing the issues regarding delivery, refund and return policy.
I am facing this issues in this good Festival big billion days sale.
It's my humble request 🙏🏻 to Flipkart that please deliver my order as soon as possible.
Because my family hopes it was delivered on time but you fails me to complete there expectations.
Please do the needful.
I am waiting for your reply with positive response.
Email id- [protected]@gmail.com

Hello,

I have placed grocery order from your Flipkart portal on 7th october, 2023.My order estimation delivery date is 10th oct 2023.However, flipkart logistics team delayed for delivery my grocery order and delivered on 16th October, 2023.During this order delivery found around 45% items missing.Firstly, I didn't accept this delivery but delivery person say that sir your refund Wil be reach within 72hrs. So you don't have to worry about that.

Even this delivery person not come my door because I haven't received his call 1st time. So, I have to come nearby point because his delivery van enrouted. That is OK. I understand this fact even reach this point and collect my order.

Once delivery person leave my from location then I have check flipkart apps there see no items marked as refund/return. Then again this call virtual numbers ask your representative I don't see any update from Flipkart apps side. This person saying that sir everything will be show within 72hrs. Somehow I haven't familiar missing items process then contact your customer service representative. Then they arrange missing items refund but that is not complete for all missing items. It's success only for partials missing items. So again tried to contact your customer representative tell them but they said sir you have to wait for 19th oct and mean time backend might be contact you.

Next day, morning I got email regarding missing items claim rejection and my flipkart account blocked.

Genuinely raised my claimed wherever claim is not process successfully and other side throughout from Flipkart portal.

Thanks and Regards,
Kalyan

Registered mobile number : [protected]

The main problem is when i tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. This is making me unable to change the mobile number.

Hello Team,

I'm very frustrated with Flipkart services, I ordered Optimum Nutrition Gold standard 100 % protein powder but got Optimum Nutrition mass gainer, so I requested to return the item and provide a refund, but they (Flipkart) canceled my request again and again, now I have raised third-time return request and still the same issue is happening, the wish master (pickup man) is denied to pickup with false information or saying that we will not pick up this.

Actually, they are making a kind of joke with customers, I'm mainly disturbed due to this.

Please take legal action or help me to get my money back.

Thanks & Regards
Sitaram kumawat

My order is showing me waiting for courier to pick up ur order and now it's been two days and still showing the same

Hi
I need compensation, Flipkart is playing with me and taken my money. Till now no respond from Flipkart. Delay in delivery, order ID OD[protected]. Given 3 promising dates but till now not delivered please take action him and try help compensation because I got emi bill but product not delivered..

I placed an order on 13th October on flipkart for a mobile phone which was supposed to be delivered on 16th. On 16th I did not go to office because the delivery was supposed to happen and i had to give my old phone in exchange.
After waiting for the whole day, I called the customer service, and they said wait until 9PM it has reached your nearest hub (an information that i could see on the platform) and the delivery date was changed to 18th.

Today again on checking with the tracking number I could see that it has reached my nearest hub on 16th 5:35AM and still the product is not showing as out for delivery.

There is no effort taken by the flipkart customer service to get the delivery done ASAP.

I would request flipkart to work on delivery and deliver product as per promised date or give a clear picture of the order.

Please get my product delivered today at any cost or give me your hub address I will go and pick it up from the hub.

I bought a whirlpool double door 308L refrigerator on Oct 8th 2023 and got delivered on 11th oct. The delivery person was in a hurry and left my place within 10 mins after unloading. After an hour I noticed a physical damage well hidden beneath the machine. As this was a open package delivery, flipkart didnt offer me an option to file a replacement. On the same day of delivery the brand authorized personnel came for installation. They too recommended a replacement of the product and they have raised this issue on oct 13. Since then there was no actions taken by the flipkart. Now they tell me that I have exceeded the replacement time period by the seller hence they wont help me in this issue. Most importantly they are telling me to use that damaged product even though the service personnel adviced no to switch on.

My name is Mangesh Deorukhkar
My order ID is: OD[protected]
My complaint ID is : IN[protected]
I want to know the reason that why my order has been canceled. What is the reason behind this?
Your customer care service is saying that the product was damaged that's why it got canceled. But it is not my fault what should I do?
I request you to give me the same product at the same price.
Or else I have to go to consumer court.
I hope you will reply as soon as possible.