Flipkart Complaints & Reviews

I tried to place an order on June 10 2023g, Payment went through successfully, but the order didn't go through. please help with refund.
I have sent 2 emails to grievance.[protected]@flipkart.com, but no response.
Tried calling support but no one attend. Please refund money..

I purchased IFB ac 1.5 ton from filipkat but i received lloyd old ac it was used
Than i return or replace but so for no return or replace then i complaining so please resolve as soon as possible
thankyou

I ordered my product (Motorola edge 40) on 14th June but it is not shipped yet. According to your website pickup and delivery date is same exactly after 10 days. Why it takes so much time to delivery. Please look into this issue and deliver my product early as possible. I contact many times with customer care but they don't have proper info about anything even they don't have proper coordination with seller they only fooling customer by not providing proper info about the product.

I ordered a neckband oppo enco m32. When I received the item, the packaging was intact but the item inside is of different brand not oppo but some old and damaged product from boult. Even after sending all the necessary evidence, the seller is not accepting my return request and Flipkart is saying that they cannot do anything if the seller doesn't accept. So, if a seller wants to screw you over you are on your own. Flipkart won't help you....

Order ID: OD[protected]

I am utterly disappointed with the level of service I have received from Flipkart regarding my recent order. To clarify, this order was not placed with my consent but placed from one of the known family members by mistake.

When trying to cancel the order, Not only is my item yet to be delivered, but I am already being charged a ridiculous amount of INR 199/- as pickup and exchange charges for canceling the order.

This is completely unjustified and unacceptable. Upon contacting the customer care team, I was assured that the full amount would be refunded back to me.

To ensure transparency, I took the initiative to record the conversation, capturing the representative's confirmation of a complete refund. (Audio recordings available and can be shared over email)

Flipkart, it is absolutely unethical to charge customers for cancellation and pickup fees when the product hasn't even been delivered. I demand an immediate refund of the original amount (INR ₹15, 857) I paid for the order. Holding onto my hard-earned money without providing any service is nothing short of theft.

Please resolve the situation at earliest.

Iam buying on Flipkart Motorola edge 40 overheating mobile i replacement moto edge40 technician visit date 16/06/23 but not visit technician again i contact customer care today visit technician they said that but not vist
but suddenly today Rejected my replacement order please solve replacement order delivery

1 I have complained to Flipkart 3 times but till now I have not received the refund or replacement of the product and now it is being told that the return policy has expired.
2 This product I received is damaged but flipkart is not accepting that the product was damaged from inside and is canceling the complaint every time with the same reason but now their return policy has expired. Due to which he cannot do anything. I have also uploaded the picture to you, now you tell whether this product is damaged or not and if it is damaged then why flipkart is refusing.
3 When I spoke to the customer care of Flipkart, they are also saying that the return policy has expired, so they can't do anything. While it is their fault in every way. when i escalated it i am getting the same reply from there also
4 Now you tell me, even after complaining for 3 times, no satisfactory solution has been found. Nor has there been any solution from Flipkart.

So please help me and resolve my problem

Thanks for your help
My order n. OD[protected]
My name jitendra navaria

Sir/maam,
As I have purchased a handbag and paid full amount but I received same brand but different design product and raised a complaint with full details and pictures to flipkart help area from my flipkart account against it to get refund and place my order again but in the morning I saw my account was blocked. even though there were no rendom returns/refunds.If seller is doing wrong so why customer is being punished.i need to be my account UNBLOCKED...PLEASE HELP.
Please contact me [protected] on this no.
Thanks

I had ordered a Eureka Forbes water purifier model RO+UV+UF+TA on 5 th June 2023, received different model RO+UV+TA on 6 th June 2023 for which I raised return on 6 th June which was cancelled by Flipkart without informing. Again i raised return 12 th June for which the replacement had to be done by 18th June. Seller sent the same different model RO+UV+TA again as replacement. Which I have rejected to accept.

Please help to get the model i ordered or to get the refund as soon as possible because i waited trusting Flipkart would take this issue seriously and resolve it.

I don't see any action taken against the seller. Again he has done the same mistake of sending different model.

I waited 15 days to get this product. Still I didn't receive what i had ordered.

Please help me getting the right model or the refund.

Thanks

I ordered samsung A 23 from flipkart on 13th may 2023. I got mobile with different IMEI number on invoice and different IMEI number on device setting. So I applied for replacement but again afte replacement i got same issue that is IMEI number mismatch on invoice and in mobile setting.So this time i requested for refund but they rejected it.So please solve my problem as soon as possible

No resolve my problem till date from flipkart

I have purchased the moto g62 5g 4 days back and the display panel is not fitted properly and the speaker is also a faulty speaker i have raised a complaint in flipkart but the order has been canceled twice i request you for replacement or i will file a legal complaint agains the seller and the flipkart.

Order should have been delivered today(18th June 2023). But got received a message from flifkart saying order will be delivered on 20th June.It is affected all my plans.

I can't complete kyc at Flipkart pay later please help first

I have ordered Oneplus Bullets Z2 Bluetooth Headset (Jazz Green In the Ear) on[protected] and the product was delivered on[protected]. I became surprised to see that there is no OnePlus Bullets Z2 Bluetooth Headset in the box and the box was fill of a Headset of different brand (Level U) after a few minutes I text Flipkart support for call back, they call me back and I told them my problem, they suggest me to arise a return request after 24 hours of delivered of the product. I arise a return request for the product as they told me but Flipkart rejected my return request.

Dear Consumer Complaints Team,

I am writing to file a formal complaint against Flipkart regarding the unjustified blockage of my account and the subsequent lack of support from their customer service team. I have attached all relevant evidence, including screenshots of the error message, call recordings with Flipkart's customer care, and any other necessary documentation to support my case.

I have been a loyal and valued customer of Flipkart for an extended period of time. However, my account was blocked without any valid reason or prior notification. Despite reaching out to Flipkart through various channels, including emails and calls to their customer care number[protected], I have received no resolution or meaningful assistance.

The auto-generated response I received from Flipkart merely acknowledged receipt of my query, but no further communication or action has been taken by their team to address my issue. As a result, I am unable to access my account, view my orders, or download any bills related to my purchases. This lack of access has caused me significant inconvenience and hampers my ability to utilize the services and benefits I am entitled to as a Flipkart customer.

I kindly request your intervention in this matter and urge you to take appropriate action against Flipkart to rectify this situation. I believe that as a reputed consumer rights advocacy platform, Consumer Complaints can play a crucial role in resolving this issue and ensuring that my rights as a consumer are protected.

Please find attached all the supporting evidence, including screenshots of the error message, call recordings, and any other relevant documents. These materials provide a comprehensive overview of my predicament and validate the validity of my complaint.

I kindly request your prompt attention to this matter and your assistance in ensuring that Flipkart acknowledges their mistake and takes appropriate action to unblock my account. I am hopeful that with your support, this issue can be resolved swiftly and I can regain access to my account, enabling me to manage my orders and retrieve necessary documentation.

Thank you for your understanding and anticipated cooperation. I look forward to a positive resolution to this matter.

Name:- Mayank Prasad
Mobile no:- [protected]
E-Mail ID :- [protected]@gmail.com
Alternative E-Mail:- mayank.[protected]@gmail.com

Yours sincerely,
Mayank Prasad

Dear Flipkart Team,

As i already discussed with you many time over the phone or complaint register on flipkart help care support on flipkart mobile application regarding my order once again I'm complaining that i have purchase Luminous Invertor and battery from flipkart on dated 17 may 2023 which dilivery date was on[protected] this delivery date extended 4 time as per attached screen shot.
The service of flipkart is very very bad because my whole is very disturbed due havy summer.
So I'm mantaly harassments.
If my order is not delivered whithin two days then i will take legal action against you.
I had taken the product on EMI whose installment has been already generated.

Worst online product delivery experience I've ever faced. I bought a redmi phone with exchange. The delivery person brought the phone to the doorstep and did his quality checks but refused to deliver as he could not connect to HIS SERVER and hence would not exchange and deliver the product to us. The mobile was a surprise birthday gift and the delivery person wasted about an hr of ours and that too on the birthday. There was absolutely no communication hence from flipkart. We contacted almost 5 times with their support excecutive but got different response from them including that we canceled the order and another one saying we refused to accept the order and yet another one saying the mobile will be delivered by 7pm, 9pm etc and finally next day. Today is already 3 day of such fake promises from flipkart. Very poor attitude. Never waste time, money and effort with flipkart anymore.

Hi Team,

I have ordered product on flipkart and usually it's give one delivery date and the delivery is happening after 7pm only.. After reaching out the Delivery agent he is not responding.

Flipkart promise date is 15th June
But still now I have not received product.

Once we connect with flipkart he is saying to wait two more days.

If flipkart is promise to delivery then why they are not delivery.. We are choosing online to get the product easily.. If they doing this kind of activity then we bycott Flipkart.

In every order facing the delivery issue, Order ID: OD[protected]

Still now not deliver... After advise delivery agent also same nothing resolution

I have Ordered egde40 on 7th june and at the time delivery was shown 2 days for paramakudi but till now the product is not shipped and date was shown 18th june for delivery

Please resolve this issue

Ordered egde40 on 7th june and at the time delivery was shown 2 days for bangalore but till now the product is not shipped and date was shown 18th june for delivery.
I am asking flipkart when it will be shipped and delivered no clarity to them also