Flipkart Complaints & Reviews

Dear sir/ Maam i had ordered Ro water purifier (FABER FWP XUV 8000) image attached below from flipkart from my father Dr.Harish sharma flipkart id on 23rd May 2023 and got the delivery .When i see the box and read the description Its states that its only a water purifier RO facility is not mentioned on in it then dobut came into my mind that this water purifier contain Ro facility or not I also confirmed the same from the technician when...

Dear [Customer Support],

I hope this email finds you well. I am writing to express my deep dissatisfaction with the lack of response and action regarding my coupon refund issue, despite being advised to wait for 24 hours for resolution.

As per our previous communication, I contacted Flipkart's customer support team regarding the cancellation of my order and the subsequent loss of the coupon I used. Your representative...

Date of the incident: 2nd June, 2023
Client Number: Flipkart
Description of complaint:

I order Dell 27th monitor from flipkart. Received Damaged Product on May 22nd. Due to busy in schedule I could not opened the product till it reached the return policy date. Today I opened the product and I was shocked to see the damaged product. I contacted flipkart customer care for replacing the item. But they are refusing to replace item as the return policy ended just two days before. Generally the return policy valid for 10 days. But they are saying only 7 days for few of the products. Its been only two days passed after the return policy.

I am requesting to consumer complaints team please help me here to replace/return the item to flipkart.

This seller was selling an Acer laptop (acer Aspire Core i3 12th Gen - (8 GB/512 GB SSD/Windows 11 Home) A315-59 Notebook (15.6 inch, Pure Silver, 1.7 Kg, With MS Office)) on Flipkart for Rs. 32990 on May 5, 2023. Additionally, I was offered an exchange value of Rs. 10650. The effective price for this laptop was Rs 22440. Many other laptops were available at discounted prices, but I decide to purchase this one. The order ID is OD[protected].br...

My orders are cancel to many times by this seller MTAILMODEECOM
please help me to resolve this

As I put cash on delivery for the product of order id OD[protected] so later I paid through online method and to delivery agent again that delivery agent not confirmed prepaid, I request you to process refund.

Order id: OD[protected]. I didn't cancel the order. I got this offer in win and predict contest. After placed order and it is cancelled from Mtailmodeecom /flipkart end. very very worst experience with flipkart. After ordered this mobile i sold my mobile for cheaper rate. Due to this cancellation issue now i dont have mobile. This is completely flipkart responsible only not seller responsible. Now i am using my brothers mobile. Flipkart conducting fake contest, games & quizzes. After declared winning prize/offers not shipped to consumers then why flipkart conducting this kind of fake contest.

They blocked my account stating high number of returns
But in 200 order hardly 7 9 products are returned
Which is obvious
Plz help me

I have purchased a Llyod AC with interest Free EMI OPTION on Flipkart
It was purchased through Axis flipkrt Credit card
I chose 9months interest Free EMI
I checked on the credit card application later
It was not showing the same as EMI
When I contacted the bank offical, named Deepak
He informed Flipkart is fraud, they sell at cost price
As per RBI rules he will charge 18% interest
When I contacted Flipkart multiple times
They tell they will resilve and close the tickerts without any follow up
Kindly see the attached picture
When I again after 6 tickets were closed and i contacted Flipkart customer care
The person named Sourav did not want to open a ticket
he is telling that I have not selected EMI option
What is the logical reason to use credit card to make full payment
Its causing a lot of mental stress
Kindly request your help please

Dear Reader
I have To Purchase This Product In Your Site, After the delivery your engineer comes to my address and according to him this product is not installed to My Gate and window.

Request To You Please Return This product .
Thanks

I got scammed by you guys I recently ordered a belkin cable
The packing was not good. It looks like Someone already unpacked it and replaced with a local brand cable and im Attaching the original photos.

My 2 pre-paid orders are undelivered. I tried contacting both customer care support but no help or resolution. I am fed up with customer support where they tell the status what we can see in the app and no other details they can help or escalate the issue and resolve. worst experience

Both my orders are not delivered and no resolution from flipkart or ekart

Dear Customer Support,
I hope this email finds you well. I am writing to bring to your immediate attention a distressing issue I encountered with my recent order on Flipkart, which has resulted in significant dissatisfaction, confusion, and potential legal implications.
Yesterday, I received a coupon from Flipkart, titled "Predict and Win 2023, " offering a phone for only Rs 1. Excited about this incredible offer, I promptly placed an order using the provided coupon. To my dismay, I discovered today that my order has been abruptly canceled without any prior notification or explanation. This unexpected cancellation has left me deeply disappointed and frustrated, especially considering the assurance provided by your customer service representative when I called to confirm the legitimacy of the coupon.
I would like to emphasize that I have recorded my conversation with your customer service representative, during which they confirmed that the coupon was legitimate and approved by Flipkart. This recording serves as evidence of the representation made by your representative and will be crucial in any potential legal action I may consider pursuing.
In light of the aforementioned issues, I would like to address the following points and request immediate action:
1. Reason for cancellation: I insist on receiving a clear and detailed explanation for the cancellation of my order. It is essential to understand the factors that led to this decision, especially given the prior confirmation provided by your customer service representative.
2. Coupon restoration: I expect the immediate restoration of the coupon in my account. Considering that the order was canceled without my consent, it is only fair that I regain access to the coupon and have the opportunity to utilize it as initially promised.
3. Accountability and resolution: I would like Flipkart to take full responsibility for this incident and take the necessary steps to rectify the situation promptly. I demand a tangible resolution that compensates for the inconvenience caused and addresses the potential breach of trust. Additionally, I expect assurance that Flipkart will implement measures to ensure such incidents do not occur in the future.
I want to emphasize that the recording of my conversation with your customer service representative provides me with strong evidence of the misrepresentation made by Flipkart. While I genuinely hope to resolve this matter amicably, I want to make you aware that I am prepared to explore all available legal options to protect my rights as a consumer if a satisfactory resolution is not reached promptly.
I trust that you will treat this matter with the utmost urgency and prioritize its resolution. I expect a prompt response addressing the concerns raised and a satisfactory resolution that reinstates my trust in Flipkart.
Thank you for your immediate attention to this matter

Why did you cancel my order please give me the order type again please place my order at the same price as I ordered today

I have ordered moto edge40 from product but wrong product confirmed in my account want to change product colour or confirm my order which was not confirmed or pending. I will pay through Flipkart order section.

I have ordered a motorola g13 mobile yestarday and they shipped also but flipkart cancel my orders withot telling any reason so flipkart i request to you give a order back or compensation fo time wasting and harrsement
mo.no.[protected]

Hlo seller MTAILMODEECOM I am Ordered mobile date 23/05/23(Motorola edge 40) you still not sent 9 days passed but not shipped please ship immediately
please quickly shipping my order
order id : OD[protected]

My filpkart account was blocked without any mistake.please unblock my account.i not order any thing else on filpkart but my account was blocked.please unblock my account

Hi,
I've ordered a product u. S. Polo assn. Solid men polo neck blue t-shirt order id - od[protected] for ₹2654 from the @flipkart on 2nd may, i got product on 8th may w 2023 but due size & fit issue raised a return request. On 9th may 2023 returned successfully to delivery agent but still i didn't get my refund.
I escalated these issues many times to @flipkartsupport but they refused my request to return the money back. A few days back they demanded evidence for successful pickup.
I have sent an email with all the evidence regarding successful pickup completed despite that @flipkart refused to initiate my refund back. I have attached relevant screenshots related to this matter. Kindly take some action against @flipkart.

I didn't get any resolution from anyone fro @flipkart customer support & they refused my request to refund my amount for the product which i've successfully returned to the delivery agent & i am showing you evidence as well for the same despite that @flipkart didn't refund.

Due to this act by @flipkart has given me mentally harassment. As you can see in attached how many times i requested @flipkartsupport regarding my refund.