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Updated: Feb 26, 2026
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Flipkart reviews & complaints page 1005

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W
wantedptk
Apr 13, 2020
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Address: Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout Bangalore Bangalore District Karnataka India - 560034
Website: www.flipkart.com

Dear sir,
I'm having account with flipkart User ID- [protected]@gmail.com have been blocked on 10 April 2020 without giving me any kind of intimation.I am not able to log in in the account so there is no option to contact flipkart customer care. I'm a plus member & there is also money in my wallet & there are 800+ super coins also in this account.There is no option to contact the customer care representative since lockdown is going on & also the flipkart customer care number is not taking calls.So i request kindly look in this matter.
Kindly unblock my account.. Asap
Flipkart customer support has been notified about the posted complaint.
Verified Support
Apr 14, 2020
Flipkart Customer Care's response We will revert on it.
Apr 18, 2020
Updated by wantedptk I am attacking below all the conversation happened between me & flipkart team.
As you can see they are not willing to take my order return having Order ID
OD[protected] as the product received by me was shop soiled & not up
to my expectations which I had placed the return request on 1 April 2020 that is before my account getting blocked. Also the flipkart team hasn't warned me before blocking my account, so this is unfair activity against an old customer. I urge you kindly look in this matter. Also unblock my account since i am old customer .

Apr 18, 2020
Updated by wantedptk I am attaching below all the conversation happened between me & flipkart team.
As you can see they are not willing to take my order return having Order ID
OD[protected] as the product received by me was shop soiled & not up
to my expectations which I had placed the return request on 1 April 2020 that is before my account getting blocked. Also the flipkart team hasn't warned me before blocking my account, so this is unfair activity against an old customer. I urge you kindly look in this matter. Also unblock my account since i am old customer .

Verified Support
Aug 09, 2020
Flipkart Customer Care's response Hi,
We are sorry for the trouble caused. We'd like to let you know that your recent request has been canceled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account. Appreciate your understanding.
Aug 09, 2020
Updated by wantedptk All THE BEST for your knowledge have eaten ###,
I already got money back from Flipkart. U must read the complain full properly..
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    subhasish31
    Apr 11, 2020
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    Hi, this is Subhasish Ghosh, my order got automatically cancelled, they are telling the refund will be made within 10/04/2020, however till date I do not see any amount refunded to my account. Previously also I have seen that Flipkart does not refund and cheating it's customers. I want to know when I'll get the refund.
    Apr 11, 2020
    Updated by subhasish31     Continuously the support team is sending message that the issue is resolved, but I still see the issue is not resolved, they are harassing me and bounding me to tell that the issue is resolved.

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      Abdul muqeed
      Apr 10, 2020
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      Address: Flipkart Internet Private Limited, Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala, Bengaluru 560034, Karnataka, India

      My order was canceled by FLIPKART of RPM TRADEMILL
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        R
        RamTedlapu
        Apr 10, 2020
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        Resolved

        we r not received any refund until

        I have recently ordered a phone named poco x2 total costs 19999 on 23rd of march. I had cancelled it on 23rd of march because of lockdown and i can't wait too much and flipkart showed me 1st of april as final date to reflect money in my account but it is not credited today on 10th april.
        I recently called bank buy they told me to ask flipkart because there is no refund in account. I have checked my account statement recently but i...
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        Chandrakanth R Naik
        Apr 9, 2020
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        Address: Truenet India Pvt Ltd, Jayanagar 3rd Block East - E Commerce Service Providers in Bangalore
        Website: flipkart seller

        I ordered a phone real me 5 pro and cancelled on the same day on 24 march due to lock down after that i did not get my refund till now.. When i asked they are telling me that it is credited in my account on april 1 with this reference number for this refund is 74332740086008456132088.

        When i check in sbi website its showing invalid reference number and they are making fraud by giving invalid reference id. Kindly make them for refund to my account with penalty.
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          Chandrakanth R Naik
          Apr 9, 2020
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          Address: location Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
          Website: www.flipkart.com

          Dear sir,
          I purchased a mobile by name real me 5 pro (128 gb) on 24th of march and due to lockdown i assumed that it is not going to be delivered so i cancelled my prepaid order with order id : od[protected] as it was cancelled on the same day i didn't get my refund till now.
          When i asked they are telling that the refund is already processed and will reflect by april 1 but it was not true and they also gave me the reference number for deposit but it was not valid in the bank's website.

          Tell them to refund my amount with penalty as they charge for their flipkart pay later if we make delay

          Thank you
          May 11, 2020
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Apr 10, 2020
          Flipkart Customer Care's response           We will revert on it.
          View replies
          @Flipkart Customer Care Not sure when you guys will revert on such complaints.
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            R
            Rahulsainiroyal
            Apr 9, 2020
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            I have paid my flipkart pay later amount Rs - 1633 before due date but still not updated in app.
            Phonepe is showing that your flipkart account has been blocked.
            Please look into this matter.
            My no.is [protected]
            Email id is [protected]@gmail.com
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              Athay
              Apr 9, 2020
              Resolved
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              I order a littmann stethoscope from flipkart and paid through debit card. But i canceled my order as it was delayed due to covid 19 lockdown. Refund was initiated on 28 march 2020, and was supposed to be credited by 8th april. I'm writing this on 9th april, i contacted flipkart customer care agents, they are there just to say hello and thank you, never somebody kindly help me with this problem!
              May 11, 2020
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Apr 10, 2020
              Flipkart Customer Care's response               Hi, We are sorry for the trouble caused. The seller has confirmed that a refund has been completed on 28 Mar 20. It would have reflected in your credit card by 08 Apr 20. If you do not see the refund in your account by this time, please check the previous statement of your bank account before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card with the reference number[protected] in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance department cell. Your kind understanding is appreciated.
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                R
                rohit615kumar
                Apr 9, 2020
                Resolved
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                Resolved

                I have booked ticket for 22 march from bangalore to calcutta,, but airline cancelled the ticket, so they told me they have refunded money already to flipkart, they will refund you, but due to coronavirus lockdown no one is picking call from flipkart, no one is replying through email also, and if i go to flipkart travel booking and there i proceed to cancellation and select the reason as ticket cancellation by airline, still they are taking 3300 airline charges, i don't know why, so please refund my all money, and give me compensation also for this torture as i am worried about my money, depressed due to this.
                Pnr - wctnkr
                Booking id - ff[protected]
                Jun 23, 2020
                Complaint marked as Resolved 
                Refund provided
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Apr 10, 2020
                Flipkart Customer Care's response                 Hi, Thanks for getting in touch. We regret to inform you that we are unable to find your account details. Request you to share us the account details or get in touch with our customer support number[protected].
                Hope to hear from you soon.
                Apr 10, 2020
                Updated by rohit615kumar                 [protected] prapti mitra, seriously the same reply on consumer court also, you people just give silly excuses, no one picks up the phone, just refund the money
                View replies
                I have booked a flight to dubai from kochi on 18th july on flipkart by flydubai airlines. The airlines emailed me that the flight got cancelled and if i want refund please cancel the booking. I cancelled the bookimg and they put the cancellation request pending for 2 months and everytime i call they will say that it will be credited in seven days. They are cheating me. Its been months and they are teasing the whole community. I am sharing a screenshot of the cancellation bar of the flipkart . Booking id also mentioned on it. Please check it.
                Reply
                I booked a round trip flight from Bengaluru to Nasik and the flight got cancelled and when contacted the airlines Spicejet, they told me that it will get refunded within two days and we have to check with Flipkart with the Pnr which is Q7QY9V and SHNIQX for both the flights. But I didn't get any bank statement on behalf of Flipkart that the refund got credited in my account. Please help me with this as a huge amount is stuck there. I am attaching the refund confirmation message from the airline.
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                  N
                  Niku9166
                  Apr 8, 2020
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                  Address: Jhunjhunu, Rajasthan

                  Hi sir, mam
                  I ordered a phone from Flipkart of 20000, but due to lockdown, I cancelled the order, Flipkart said that they give money in 6 to 7 business days, but still I didn't get the ammount of money, they said that they have refunded the money, but I didn't get it, please sir, mam do the need full please
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                    T
                    technical suryansh
                    Apr 8, 2020
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                    Resolved

                    I have recently ordered a phone named vivo z1 pro and a glass with back cover total costs 12255 on 20 th of march. I had cancelled it on 30th of march because of lockdown and i can't wait too much and flipkart showed me 7th of april as final date to reflect money in my account but it is not credited today on 8 april.
                    I recently called bank buy they told me to ask flipkart because there is no refund in account. I have checked my account statement recently but i did'nt received i yet.
                    My final hope is on you.
                    Customer service is also very much poor. This amount of money is very much high as i am middle class person

                    Following is all details about product:
                    Ordered on-20march
                    Cancelled on-30march{due to lockdown}
                    Refund expected-7 april
                    Return id[protected]

                    Order id od[protected]
                    2nd order —
                    Return id[protected]

                    Order id od[protected]
                    Please help me

                    On flipkart request i have also provided my bank statement
                    May 11, 2020
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 09, 2020
                    Flipkart Customer Care's response                     We will revert on it.
                    Verified Support
                    Aug 09, 2020
                    Flipkart Customer Care's response                     Hi,
                    We are sorry for the trouble caused. The seller has refunded Rs 12255/- to your debit card and it has been successfully completed on 07th April 2020. If you have not received the refund, you may contact your bank’s customer care using the number mentioned on the back of your card with the bank transaction ID[protected] and reference number 99286 so that they can assist you further. Appreciate your understanding.
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                      C
                      chhotu1984
                      Apr 8, 2020
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                      Resolved

                      Address: same as do

                      My boat speaker have damaged and there is no service center in patna kindly accept my complaint. Its invoice no - fadbc[protected]. Dt : 04/11/2019.
                      Billing name - chandan kumar thats me. And my speaker in warranty period.
                      Address:
                      Chandan kumar
                      C/o - mr. J. B. Sah, mig-32 near salimar sweet, dr. A. K. Sen marriage hall lane hiousing colony kanakarbagh oppt. Bank of india, patna-800020. Now my mobile no. Has changed my new no. Is-[protected].
                      Bihar.

                      Kindly look after after this.

                      Regards
                      Chandan kumar
                      Mob-[protected]

                      Regards
                      May 11, 2020
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 09, 2020
                      Flipkart Customer Care's response                       Hi,

                      Greetings from Flipkart!

                      We are sorry for the trouble caused.

                      We are unable to find your account details. Request you to get in touch with our customer support number[protected].

                      Your kind understanding and cooperation are appreciated.
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                        Thanzil Azeez
                        Apr 8, 2020
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                        Resolved

                        I have booked a flight (Indigo) to bangalore from trivandrum through flipkart and paid 7014 rs. That flight got cancelled by the airlines itself because of corona.
                        Travelling date was 28th march saturday morning.
                        Pnr number : tk4e2g.
                        I have checked with the airline and they confirmed that they have refunded the amout to the agent that is flipkart. But now flipkart is stating some silly reasons to hold my amount and they are not refunding the amount. It was refunded by indigo on 21st march which is about 28 days. I aquiet disappoint and writing agaisnt flipkart. I am attaching the indigo screenshot also
                        May 11, 2020
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 10, 2020
                        Flipkart Customer Care's response                         Hi, Thanks for getting in touch. We regret to inform you that we are unable to find your account details. Request you to share us the account details or get in touch with our customer support number[protected].
                        Hope to hear from you soon.
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                          divswat
                          Apr 8, 2020
                          Resolved
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                          Resolved

                          my flipkart account is blocked & pay later amount is due

                          Respected sir/mam

                          I am a flipkart plus a customer. My flipkart pay later is also active.
                          Last month, i purchased an item of rs 3868 through flipkart pay later& it's
                          Due on 10th april 2020,

                          My flipkart has been blocked by flipkart without a valid reason but then also i am ready to pay the flipkart pay later due i tried calling flipkart 4 to 6 times i told them everything but still till now they...
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                          Dnyaneshwar Kakde
                          Apr 7, 2020
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                          Address: At post kandari partur tah. Ghansawangi dist. Jalna 431207

                          Flipkart Pay later bill paid by me and my money also debited but flipkart showing you dont paid your Bill and if you don't pay upto 10 april we aply due upto 200 on your bill. But i paid bill using my google pay upi AC

                          Thanks
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                            gdebosmit
                            Apr 7, 2020
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                            I cancel a ordered of amount 16099 on 25 march 2020 and there it is showing the amount ll b credited by 3rd april 2020 but today is 7th april. And till now i didn't get any refund from them. I asked them manay a time. They are giving me transaction id. But not giving me any proper details. I tlked with bank also. They r telling me they can't do anythng with only transaction id. And flipkart is not helping me wid dis... And i hav my passbook updated till today... And i didn't get any amount refunded
                            Flipkart customer support has been notified about the posted complaint.
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                              jaganmohan1
                              Apr 7, 2020
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                              My flight with pnr fq5fxe and wh3zmf was cancelled due to lock down and as flipkart didn't provided me the service which i paid for, i should have got a refund of the paid amount to my bank account instead they are asking me to talk to indigo airlines why would i talk to them i didnt book my ticket through indigo site. I have booked it from flipkart and now no body is responding properly regarding refund. Two times customer representatives assured that they will be providing a confirmation mail of complete refund and both the time i came to know that cancellation was failed as indigo put it in a credit shell. Without my consent how can they block my money without providing me any service. Release a refund of complete amount which i have paid.
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 07, 2020
                              Flipkart Customer Care's response                               We will revert on it.
                              Apr 15, 2020
                              Updated by jaganmohan1                               I have booked my flight through flipkart for my travel from vijayawada to delhi on 29th march with PNRs: FQ5FXE and WH3ZMF and flights were cancelled and airlines charged Rs 500 as convenience fee and credited my booking amount in a credit shell which could only be accessed through them and then after lot of problems someone called me from indigo and booked a flight from vijayawada to delhi on 1st may with new PNRs:MGVERS and PJG1MZ using the above mentioned PNR credit shell and now this flight is also cancelled due to lockdown extension till 3rd may. Now i ll be charged another Rs 500 convenience fee to reschedule or this amount will go in to credit shell. Either i need to take a loss of RS 1000 or my amount will be blocked in credit shell that too in four PNRs now. So, i dont want this all troubles i dont want to travel through airlines anymore in future so kindly Issue a credit note on behalf of PNR : F5FXE and WH3ZMF which were cancelled previously and PNR: MGVERS and PJG1MZ not cancelled till now so give a complete refund to the bank account or also issue a credit note which i can produce to flipkart for a refund to my bank account.
                              Apr 15, 2020
                              Updated by jaganmohan1                               I have been asking indigo airlines for credit note and they are not providing any and flipkart is not at all providing any solution instead they are asking me to contact airlines. This is not at all a fare trade.
                              View replies
                              My return is approved. But No one has even come to take it..
                              The product I ordered has been changed, take the product and refund my money.
                              Return ID -[protected]
                              Reply
                              I have 4803₹ as approved payment in my affiliate account which I want in form of Gift Card . Flipkart no response from [protected]@flipkart.com or https://affiliate.flipkart.com/contact-us .

                              [protected]@gmail.com
                              Tracking ID-telisidd .
                              Reply
                              SiddharthTeli's reply, Apr 6, 2020
                              Hello Flipkart, This is my second complaint on consumer complaints on same matter because I don't see any action taken from your side . You are just writing cliche response like write to [email protected] or
                              https://affiliate.flipkart.com/contact-us
                              I tried both of them several times no response at all.I request Flipkart to kindly credit my affiliate money in form of GC .
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                                S
                                Saumyakusnenwar
                                Apr 7, 2020
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                                Resolved

                                Address: Pune

                                I booked my flight on 18, but the flight was cancelled by the airlines due to corona outbreak. And from the airline side i get a call and they said full amount will be refunded back to me... So i cancelled my. Booking on flipkart travel.. And now. Its 15 days.. Still i have not received my refund amount and when i tried calling customer care.. They are not receiving my call a.. Nd i talked with the airline customer support. And they said that. Amkount.. Is already processed from their side.. And now it's on flipkart to refund my money... I tried calling. Them.. But. Didnt. Get any response... Please help me to get my refund amount back
                                Aug 12, 2021
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 07, 2020
                                Flipkart Customer Care's response                                 We will revert on it.
                                Verified Support
                                Apr 07, 2020
                                Flipkart Customer Care's response                                 We will revert on it.
                                Apr 08, 2020
                                Updated by Saumyakusnenwar                                 Please let me know when did I get my refund back
                                Apr 13, 2020
                                Updated by Saumyakusnenwar                                 Can you please update the status..it's almost 1 month ...still I didn't get my refund back...atleast you should reply and know me the status
                                Verified Support
                                Aug 09, 2020
                                Flipkart Customer Care's response                                 Hi,
                                We are sorry for the trouble caused.As per the update from the Travel Desk, the refund is awaited from the airlines. Appreciate your understanding.
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                                  Anish Benjamin
                                  Apr 7, 2020
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                                  I'm seeing an unauthorised/unknown payment from Flipkart with the following details in my credit card on 05/04/2020. The transaction description is:

                                  M-FLIPKART PAYMENTS, P:08, 0000493 (Ref# 09999999980405001759945)

                                  Due to the Coronavirus shutdown, I'm unable to reach Flipkart regarding the issue.
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                                    P
                                    Pamyopam
                                    Apr 7, 2020
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                                    Resolved

                                    I have asked for a rescheduling of my flight id ff[protected] for 17th april. I have placed my request the day before yesterday and the customer care people said i would get a call in within 2 to 4 hours for the confirmation. I have been trying to call them back and have called so many times. Now it has been 2 days. It's frustrating flipkart travel is not being of any help
                                    May 8, 2020
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 07, 2020
                                    Flipkart Customer Care's response                                     We will revert on it.
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                                      Recent comments

                                      Why is Flipkart not responding? Why is Flipkart afraid of addressing this issue.
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