Flipkart Complaints & Reviews

I ordered LG 1.5 Ton 3 star AC on 11th may and got delivery on 19th may, In the delivery i only got outdoor Unit of AC, Indoor unit of AC was missing since then I have been trying to contact the customer care but unable to contact them, Please Send me Indoor unit of the AC Before Ending the summer season
Order ID :- OD[protected]
Name Ashutosh nigam
[protected]

I have order an product from flipkart on 17th may and i paid online. After successfully the order was placed, i received a message your order has been cancelled by the seller. Now i’m not getting my money back. Today is 21st may as of writing this complaint i haven’t received my money. They deduct money within seconds and when its to refund they keeps on delaying. I dont grow money i need my money back.

I've ordered black shark 2 on march 20 friday 2:58pm but due to global pandemic covid19 it was delayed for 1 n half months
I ordered while the black shark was on offer it was ₹20000...

After waiting for 1 and half months finally government allowed essential and non essentials to deliver..
Promised date for delivery was on 15th may
On 15th may i was patiently waiting for call but no delivery guy called me so around 8.00 pm on 15th may i went to help centre and texted why my item was not delivered and to locate my order id od[protected] and slept

On 16th may i got these message from ad-flpkrt

Flipkart update: sorry, the delivery for your black shark 2 (Shadow black 128 gb) has been delayed due to logistical constraints. Rest assured, we are working with the courier service providers to have the product reach you by 30 may 2020. Thanks for your patience. Regards, flipkart

I was little upset but i understand its covid19 days so i was waiting for 30th may for my phone

And on 20th may i got these message from ax-flpkrt

Cancelled: our courier partner has confirmed that the delivery of black shark 2 (Shadow... With order id od[protected] was not accepted. As requested, the above item (S) in your order has (Have) been cancelled. Please check your email for more details.

I went to help centre and request to call me and this number +91 [protected] called me she said she cannot help because i've rejected my order she told me to reorder the phone. After treating me this way telling me to reorder my phone and pay 12k more now the price is ₹32000 on 20th march the phone offer was ₹20000..
I've never rejected and cancelled or received any call for delivery.. How can flipkart treat there customer this way waiting for 1 half month delivery.. This is way beyond toooooooooo much i am sooooooo disappointed...
I want flipkart to deliver my phone at offer price ₹20000 thats all i want
Please take these seriously i am soooo disappointed
Thank you

I order a sony xb50 bluetooth earphone from flipkart but they give me sony zx310ap when i receive the product after 5/7 minutes i open the parcel then i see there’s a different product thn i rise a refund request then flipkart people cancel my refund request and block my account now i want either that xb50 earphone or my rs 4999

Flipkart is not able to deliver my product.
They are also not able to provide any information about the product, its tracking id, or seller number.
The site is showing 2 days delivery for the same order if we order now. But for my order it is showing 18 more days from now.
Please look into it.
I tried to get answers 100 times from your executives but they not even gave me answer, but also didn't replied anything.

Order no. — od[protected]

I have ordered mobile phone poco x2 via flipkart (Ekart logistics - fmpc[protected]) march 2020. The delivery guy comes and goes again and again without delivering the phone and harnessing the customer. Made compliant to flipkart, they suggested to cancel the order and place it again. I did the same too in march, still the phone is not delivered. The delivery guy came today (20th may 2010) but left without delivering the phone.

I have given order poco x2 (Phoenix red 128gb) on 21st march but due to lock down it was delay its known to all but now situation is normal and courier service is going on well then why delay.
Main thing.. I given order mask on 15th may and received today.
If this order i can get now then why you are not delivering my mobile poco x2.
If i don't get my order within 6 days, i will go to consumer forum.

Regards
Mantu prasad

On 28th january i had wrongly booked a flight using flipkart travel agency from delhi to coimbatore scheduled for 23rd february. Within a few minutes of booking, i called air india to cancel that flight as it was mistakenly booked as it was supposed to be another way around from coimbatore to delhi and not delhi to coimbatore. The customer care executive assured me that she has cancelled my flight and i will receive my refund. But later neither air india nor flipkart helped me out in fetching my refund. As a result of this, my payment of almost 10k still lies pending.
Flipkart people always demand an endorsement copy which air india at all cases is unwilling to give. No party is willing to adjust and help out. They just stick to their own stupid rules, like rocks. I have had this conversation multiple times. Still no solution.
Worst experience ever.

I have order poco x2 at 19 march my delivery date was 23 march. It was change for government lockdown announce. Thay change delivery date 4 times. Government allowed to deliver all product only green and orange zone instade of being orange zone they do not delivery my product. After that government allowed flipcart to delivery all product at all zone. New all ordered phone ware delivery hare with in 3-4 days. My my product did not deliver and last delivery date was 15 may that was already gone away before 5 days. They do not get me any new update. I have already pay for this phone. I am so embrace obout their service. It is a type of cheat i think. Please take step for delivery my phone as soon as possible. Thank you.

Order id - od[protected].
Had booked a cell phone from flipkart on 20th march, withthe promise date of delivery as 26th march, 2020.
It's 20may, today & still waiting for the product. Customer service people says the product is thr at my nearest hub, since last 20days. And still they require additional 10 to 15days to deliver the product.
Strange part is if i book the order now (Same product @ same pin code) it says, will get the delivery in two days time. As am in green zone.
So why can't i get the previously booked order, just coz that was in offer price.

Appreciate your quick support here.

Regards,
Deepa parwani
[protected]

Dear sir,

Order i'd: od[protected]

I cancelled an order on flipkart and flipkart refunded my 112 rupees to syndicate bank debit card which i used for purchase. But after 6 days also the amount is not credited to my account.
I had purchased a product on flipkart and made a payment of rupees 112 using syndicate bank debit card and after 2 days i cancelled the order and flipkart refunded my money it showed transaction successful but money was not credited to my account after 6 days also. So please kindly resolve the issue.

Thank you.

I ordered poco x2 on april 18 delivery date changes 3 times and now i goy delivery date of next month 6 june i want my product within 3 days bcse if goverment guidelines changes i cannot get my product again

Dear sir,

Please find the below mentioned details :

1) we ordered amgen a1-gt phone smart watch black (02 qty.) dated 13/05/2020, order id no. Faacyp[protected] in the name of vedant chamoli (My son)
2) my mobile no. Is +91-[protected]
3) deliver boy delivered our parcel on 16/05/2020. We did receive, and paid rs. 1838/- for two (02 nos.) smart watches. After two hours when we had checked and opened the parcel, we found there only a single smart watch without usb charger against order qty. Of 02 nos. Which is also defective. Usb charger was included in the add.

In this case we shocked and surprised. Because we paid and get nothing.

4) it is requested you please refund or paid money.

5) please do the needful. Which is very critical issue for me also flipkart.

With regards
Vinod chamoli
Dehradun uttarakhand

Order id no. - faacyp[protected]
Contact no. - +91-[protected]
E-mail id - [protected]@yahoo.com

My order I'd is OD[protected]. Services resumed in my area 515402 from may 7th. Lot of people received this product from the same seller who booked after may 7th. But I booked on March 21 st but still I haven't received my product yet. Raised lot of issues but my issues remained unresolved

Hello Sir/Madam,
I have ordered the router on Flipkart (Order id: OD[protected] on
07-May-2020 (HDFC Net Banking reference Number: [protected])and paid online
via net banking. Then Seller dispatched it on 7th May via Ekart Logistics
(Ekart Logistics - FMPP[protected]). Promised delivery date was 12-May-2020,
which was not met and changed to 14-May-2020 which also not met. I tried to
reach Flipkart numerous times via email or call but they did not responded
properly in time. Rather they are just making me fool by providing very
vague and lame statements. Today some one called and told me that your
order can only be delivered only post lock down is over.
Now sir tell me are we aware when this lock down will get over? If our
government has given rights to Flipkart to take orders and deliver during
lockdown then why they are providing this statement and why they have taken
the order if that cannot be delivered in between lock down.
Sir it was very much needed as I am not able to work and my salary and
leaves are getting deducted day by day. So how could i bear with this in
this pandemic situation ? Who will full fill my loss? from 12th-May to till
date.
Sir I plead and want your help on this... So that a common people cant be
fooled by this organizations. I have attached screenshots of the same.
Please help.
Sir I belong from middle class and I cannot afford these anymore. Me and my
entire family is suffering. If I need to get this after lock down is over
then why Government has asked them to help common people during lock down.
I can get it by myself after lock down is not it? And till then I will be
loosing my job. I am not paid due to Flipkart and my entire family including me is suffering. Please help resolution on this.

Thanks & Regards,

Argha Guha Biswas
Email: argha.[protected]@gmail.com
Phone:- [protected]

I had ordered fossil watch of rs 22995/- on jan 20 and on jan 23 i received box but inside product was missing so delivery guy told me to raise complain, on jan 23 evening i raised complain for product is missing but customer care made mistake that product is damage so on jan 24 i again raised complain but it was rejected because emailed was registered so i called customer care that i can't update my email id so please update it.. They said their server was down so they can't update and 29th jan flipkart finally updated my email id and i raised complain and they accepted my complain and requested for i'd proof and i submitted my id card... But still it was rejectee because of their carless issue.. On 19th may i called customer care and they said they can't help me anymore because my policy period is over but i had raised me complain before policy period but their system was down so it not my mistake and now they are not answering my call also...
I hve all call recording proof and mail proof

Respected sir/madam,
I have ordered 3 nos packets of the man company hand sanitizer each packets containing 4 nos of hand sanitizer through flipkart. (Prepaid order). But i have received only 1 no packet instead of 3 nos. When i asked the delivery boy he informed me that only 1 no of packet was received for delivery. That time i think other 2 nos packets should be delivered by other delivery boy. But i was shocked when i got the message and also in the flipkart app that i was delivered 3 nos of packets with invoice. My issues are not solved till now that's why i am writing here. Please help to get the other 2 packets as it was a prepaid order.
Regards,
Jogesh chandra gour
Kathiatoli, nagaon, assam.

Order not place your payment was not confermed by bank

An item ordered with order id fmpp[protected] on march 21, 2020.
It recieved at motherhub_blr on april 21st, 2020. Since then no update on delivery. Expected delivery date was march 25th 2020 and changed it to may 15, 2020 which is already passed. Called flipkart customer care several times but no proper action has been taken. Even the item price has increased. So, i will be at loss if i cancel and reorder the item. If i order today the expected delivery date is may 25, 2020, but no update on existing order. Almost 2 months passed. So please deliver it fast as soon as possibles

I bought a new realme 6 mobile from flipkart before lockdown and i got defective product (Battery and fingerprint sensor not working) from flipkart i placed an replacement of my product after few days my product replacement rejected automatically i had called to flipkart customer care they told me that the replacement of the product cancelled due to flipkart automatic system wait for some days until we were process your request then we will replace your product but after more than a month i haven't got any response from flipkart i again called them and they said wait for some more time but i'm shifted to another location cause of lockdown then i again contacted to flipkart and asked them to change my address for pickup and replacement they said you have to cancel replacement request and we will help you to place another replacement request, i have done as they said but after that i received a call from flipkart and they said we can't replace your product, is this how flipkart dealing with customer's, i'm totally frustrated from using flipkart for my every purchase, seriously i'm flipkart plus member as well but they just don't care about customer service and theire executive just don't care about flipkart and customer rights, i was totally frustrated with how they treated me like, i'm not able to do anything else cause of lockdown. Please everyone if this happened with me then i will definitely sure this will happen with any customer