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Flipkart Complaints & Reviews

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2.8

Updated: Dec 9, 2025

Complaints 47068

Resolved

25480

Unresolved

21588

Good! Flipkart values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Flipkart step up their efforts to fully resolve all complaints 👍

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Address: #17/555, BESIDE SAVANI TRANSPORT,, OPP. ANDHRA BANK, HABIBULLA STREET, 516001

Sir, we have placed an order for hello panda biscuits on 12/02/2020 and the stocks has been received on 17/02/2020. After opening the cartoons we found the products is very short expiry date i. E., 03/2020. So we are requesting to return it back.

But while contacting to customer care number, they are giving an reply that the products which you have received is non returnable.

Flipkart customer support has been notified about the posted complaint.

Feb 20, 2020

Updated by rajasbabu5 Order ID: OD[protected]

Sir, we have placed an order for hello panda biscuits on 12/02/2020 and the stocks has been received on 17/02/2020. After opening the cartoons we found the products is very short expiry date i.E., 03/2020. So we are requesting to return it back.

But while contacting to customer care number, they are giving an reply that the products which you have received is non returnable.

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I got rank '1' in flipkart quiztime on 26 jan2020 at 8pm and won a 'samsung a30' which was to be mapped by 15feb, but even after complaining for so many times to the customer care, you guys are making excuses and in order to fool me, you are saying that i came 2nd in that game. Even for that excuse, i am asking for proof which you are not ready to give. It is my request to your company that either you give my prize or do not keep such expensive prizes to attract people.
My email id with which i have flipkart account - [protected]@gmail.com

+2 photos

Flipkart customer support has been notified about the posted complaint.

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Address: panipat, Panipat, Haryana, 132103

Hii flipkart
I am prince verma
I request
I don't no how to explain this matter
I don't no this is right or not
I shopping with genuine customer. If any mistake by me then i am really sorry.
But please read this : —
I am customer of flipkart
I place lots of many product from flipkart they are very good quality product but some time i face some issue in the product they i place return / replace request & i open all product in front of ekart delivery partner.
28- jan - 2020 is my bad day
Flipkart block my flipkart account.
I request you please unblock my account
I promise you i don't replace / return not any more.
Please unblock my account
I shopping with genuine customer. If any mistake by me then i am really sorry.
My account is blocked.
I request you
Please recheck my account & please reopen my account
Please unblocked my account
Please retry decision for my account opening
Then i shopping start with flipkart again.
My mail id :- [protected]@gmail.com
My contact no :- [protected]
Thanks

Flipkart please call me & provide solution

Apr 7, 2020

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Feb 21, 2020

Flipkart Customer Care's response We will revert on it.

Verified Support

Feb 24, 2020

Flipkart Customer Care's response Hi, We are sorry to let you know that our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account.

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Few months back i ordered a shoes from flipkart it was fake so i tried to return is but due to calling and convincing them 4-5 times they last told me they won’t accept the return and refund and after that closed/blocked my flipkart account i tried contacting them but they dont want to active the account what should i do???
Number [protected]

+1 photos

Mar 27, 2020

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Feb 21, 2020

Flipkart Customer Care's response We will revert on it.

Feb 21, 2020

Updated by Farhan.shaikj.. when can i get revert

Verified Support

Feb 24, 2020

Flipkart Customer Care's response Hi, We are sorry to let you know that our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account. Also, the seller will not be able to accommodate the return request.

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Address: 11b#,indur,dharmapuri.636803, 636803

Totally waste flipkart service very irritating me, camera quality very poor, i totally worst bad customer care service. No replace or refund for my mobile i send many more time request. But not that replace this. Don't buy any items on flipkart. I[censored] buy any item u will get more tension after 10 days all my 5times request was rejected for replace or feedback service totally waste.. I hate flipkart product and services my rs.34000 rupees waste my own risk earn my money for buying product on flipkart

Mar 23, 2020

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Feb 21, 2020

Flipkart Customer Care's response Hi,
We're sorry to hear that you're facing issues with Realme X2 Pro (Lunar White, 256 GB).
We'd like to let you know that the technician has confirmed that the issue has been resolved in your device. Hence, the seller will not be able to accommodate the return request. However, if you are facing any issues with your product, kindly contact the brand authorized service center so that they will help you out.
Your kind understanding is appreciated.

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Address: 577101

My account is blocked from 3 weeks because i have done high number of returns i am saying to them that i have received large number of damaged boxes and empty boxes so i have returned many items but they are not understanding anything, they are not unblocking my account please help me to unlock my account. And if i contact the customer service they are not helping me in any ways please unblock my account...

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I purchased BPL Led tv which was delivered on the 1st Feb 2020 and it is still not installed. Flipkart needs to resolve this asap. I didn't spend 16k to have a box of tv sitting at my home which I can't even open because Flipkart has failed to get it installed as it was promised on its websites product specifications.
This is beyond frustrating and has become a joke, 18 days since delivery and still not installed. I have been receiving 2-4 calls a day from flipkart customer care with no resolution untill today.

Apr 2, 2020

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Feb 21, 2020

Flipkart Customer Care's response We will revert on it.

Verified Support

Feb 24, 2020

Flipkart Customer Care's response Hi, We're sorry to hear that you've to pay the installation charges to authorized service center/brand of your BPL 109CM (43 INCH) FULL HD LED TV with order ID OD[protected]. Request you to share a snapshot of the installation charge receipt so that the amount(Standard Installation Charges) can be credited to the Gift Card section of your Flipkart account.We hope to hear from you soon.

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Address: United bldg 2nd floor flat no 203, behram baug jogeshwari west mumbai 4000102, Satara, Maharashtra, 400102

Hello consumer team,

1st order id : od[protected]
2nd order id :

I was book vivo s1 pro mobile from flipkart due to delivery time i was received order & i opened the box then inside the box receive 2 soap in mobile box then i was complaint flipkart then flipkart proceed for replacement then 2nd time order arrived at my home that time i was given permission to delivery boy for open mobile box if all ok then i will receive this order but that time delivery person opened the box same thing again happened 2 soap receive in mobile box, i spoke with flipkart & seller, i want my refund because i dont have now trust flipkart & ekary delivery but flipkart didn't give me refund, consumer team request you to please take action against flipkart.

+4 photos

Mar 22, 2020

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Feb 20, 2020

Flipkart Customer Care's response We will revert on it.

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Address: 411015

Hi team,

I have cancelled my airline ticket from delhi to pune of dated 20 march 2020 from flipkart travel on 15 feb 2020 of booking id: ff[protected], when i was cancelling the ticket it showed that i’m going to get refund of amount 11, 000 around, so i have cancelled the tickets, but now flipkart is saying i going to get zero amount as there refund amount is greater then the amount paid for booking the tickets.
And there customer care team is just giving fake promises that they will check if there is system issue or what but that’s not my problem i have to get my money back. It’s my monthly salary.
Please help me out to recover my money back.

Thank you.

+2 photos

Flipkart customer support has been notified about the posted complaint.

Feb 20, 2020

Updated by Hkaushik631 Hi team,

It’s been past 3 days they are not resolving the issue and just giving fake promises. I don’t think so they are working on it. It was there system issue why should I suffer. It’s hard for me because it was my monthly salary and now I have nothing.
Could you please look over this case. Because I am feed up chasing them.

Thank you.

Feb 20, 2020

Updated by Hkaushik631 Hi team,

It’s been past 3 days they are not resolving the issue and just giving fake promises. I don’t think so they are working on it. It was there system issue why should I suffer. It’s hard for me because it was my monthly salary and now I have nothing.
Could you please look over this case. Because I am feed up chasing them.

Thank you.

Verified Support

Feb 20, 2020

Flipkart Customer Care's response We will revert on it.

Feb 21, 2020

Updated by Hkaushik631 It’s been a day when I raise complaint here and 4 days when I raised my complaint to you through email and also from Twitter. But I didn’t received any update regarding this.

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I had ordered an item from flipkart of order id od[protected]. I received the package without any item. I requested refund for the missing deliverable but flipkart technicians somehow rejected the refund request. I have been contacting them constanly for 6-7 days. They are keeping me on the hook by asking for 24hr but no one is genuinely helping.
Either provide me with the product or give me the refund.

Flipkart customer support has been notified about the posted complaint.

Verified Support

Feb 20, 2020

Flipkart Customer Care's response We will revert on it.

Feb 20, 2020

Updated by Nidhi1401 No response till date.

Feb 24, 2020

Updated by Nidhi1401 No response

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D

Discount store

Feb 20, 2020

I hve brought 7 qt of crocs in 50% offer but they send only 4qt . This is scam . They loot our money in the name of discount .. i have request returned complain several time but they rejected

product not received, refund not received - Comment #3650137 - Image #0

J

Jafar Makandar

Feb 20, 2020

I ordered belove product given in photo and pay online in UPI but product gone wrong person how can i get my amount sir

product not received, refund not received - Comment #3650166 - Image #0

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Address: Miyapur, Ranga Reddy, Andhra Pradesh, 500049

Dear flipkart,

I got error on flipkart games zone like "something went wrong error like we encourage fair play in line with our turns and conditions"

In my mobile, i played a flipkart games with multiple genuine accounts, because of mobile issue.

How to fix this issue?, how time it will take to fix this issue?...

+1 photos

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Address: Flipkart Internet Private Limited, Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala, Bengaluru 560034, Karnataka, India, Bangalore, Karnataka, 560034

I have ordered realme xt on 16th sep and i have been using it till now. I have got a vooc charger along with it. It had worked for a month porperly and after that it had stopped fast charging recognizing no vooc. I have mailed realme's official email address and still didn't find any assistance. Also my laptop doesn't recognise the cable for data transfer. It only charges it. Its been now almost 6 months and my phone is still in warranty period. I want my charger to be replaced. The order number was od[protected] billed to uttej kiran

Mar 25, 2020

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Feb 20, 2020

Flipkart Customer Care's response Hi, Thanks for writing in. We're sorry to hear that you're facing issues with your Realme XT (Pearl White, 64 GB). Since the product was delivered to you on 06 Aug 19, it has crossed the seller's 10 days replacement period. Due to this, the seller will not be able to fulfill your return request. However, the product is covered under the manufacturer's warranty, so you can get in touch with the brand authorized service center on +91 [protected]/[protected] and they'll be able to help you out. in case they are helping you out, request you to get back to us.

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Address: Flipkart Internet Private Limited, Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala, Bengaluru 560034, Karnataka, India, 560034

I have ordered realme xt on 16th sep and i have been using it till now. I have got a vooc charger along with it. It had worked for a month porperly and after that it had stopped fast charging recognizing no vooc. I have mailed realme's official email address and still didn't find any assistance. Also my laptop doesn't recognise the cable for data transfer. It only charges it. Its been now almost 6 months and my phone is still in warranty period. I want my charger to be replaced.

Mar 22, 2020

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Feb 18, 2020

Updated by Tanisha Mitra Order number was OD[protected] billed to UTTEJ KIRAN

Verified Support

Feb 19, 2020

Flipkart Customer Care's response Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details from the shared information. Request you to share the registered email ID in order to assist you further. Hope to hear from you soon.

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Address: VPO Hamboli Tehsil Amb Distt. Una, 174316

It is very much shamfull dealing with you i were ordered skyline handblander with chopper but i found skyline codeless steam iron.
Send me my ordered product otherwise i will raise this matter in consumer court.
Product details as:
Name: pooja rani ([protected], [protected])
Mail id: [protected]@gmail.com
Order id: od[protected]
Tracking no.: fmpp[protected]

Mar 22, 2020

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Feb 19, 2020

Flipkart Customer Care's response We will revert on it.

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I got rank '1' in flipkart quiztime on 26 jan2020 at 8pm and won a 'samsung a30' which was to be mapped by 15feb, but even after complaining for so many times to the customer care, you guys are making excuses and in order to fool me, you are saying that I came 2nd in that game. Even for that excuse, I am asking for proof which you are not ready to give. It is my request to your company that either you give my prize or do not keep such expensive prizes to attract people.

+2 photos

Flipkart customer support has been notified about the posted complaint.

Verified Support

Feb 20, 2020

Flipkart Customer Care's response Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details from the shared information. Request you to share the registered email ID in order to assist you further. Hope to hear from you soon.

Feb 20, 2020

Updated by know more My email id- [protected]@gmail.com
I have flipkart account with this email id.

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Address: 4/111 Nadukadai Street, Pattanam, Coimbatore, Tamil Nadu, 641016

Orders a shoe with incorrect size agent not picking the request by giving fake reason. Cancellation return request mentioning fake attempt.
Please help in returning the shoe. This is such a cheating technique. I want to return the product. Never shop in flipkart.
I will never order anymore. While pick up they refused by saying it is dirt, but they have mentioned it was damaged. It is not dirty or damaged all fake reasons

Feb 27, 2020

Complaint marked as Resolved

No steps were taken against the courier service simply declining the request

Flipkart customer support has been notified about the posted complaint.

Verified Support

Feb 19, 2020

Flipkart Customer Care's response Hi, We are sorry for the trouble caused. However, the seller has initiated a return request for a refund of your Nike Wmns Tanjun Running Shoes For Women. We are happy to let you know that the courier service provider has schedule the pickup from your address by today. Once the product is picked up and reaches the warehouse then the seller will process for a refund. This refund will reflect within 7 business days as per standard banking procedures.

Feb 19, 2020

Updated by Aarthi Velumani Pickup agent doesn't come today

Feb 21, 2020

Updated by Aarthi Velumani Refund again cancelled

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Address: panipat, Panipat, Haryana, 132103

Hii flipkart
I am prince verma
My mobile number :- [protected]
My email id :- [protected]@gmail.com
I place order from flipkart order id :- od[protected]
I face some issue with this item. But lifelong company don't solve my problem
Lifelong contact number :- [protected]
My case id is 39558.
Mail id :- [protected]@lifelongindia.com

Flipkart contact me :- [protected]
Lifelong company service not provide

Flipkart customer support has been notified about the posted complaint.

Verified Support

Feb 19, 2020

Flipkart Customer Care's response Hi,

We are sorry for the trouble caused. We're writing to you about your Lifelong LLM72 Foot Massager with order ID OD[protected].

As per the previous discussion with the team, thank you for confirming that the refund of Rs. 3598 has already been credited to your bank account.

Hence, closing the complaint from our end.

Feb 19, 2020

Updated by Prince Verma080598 No I don't received fkipkart call me

Feb 19, 2020

Updated by Prince Verma080598 Your query with Us [Incident: IN[protected]]

Hii flipkart today 19-feb
But lifelong service related issue not solve
Please flipkart call me [protected] & solution provide
I attached all previous msg & Query
Check & reply me

Hi Prince,

Thank you for writing in.

We understand your concern and sorry for the trouble you had to go through.

Please be assured that we're looking into this and will get back to you with an update by February 18, 2020.

We understand your experience with Flipkart is unpleasant, we really do not want our customer to experience this.

We appreciate your patience and kind co-operation.

Thank you for being with Flipkart.

Thanks,
Chunnu C
Flipkart Customer Support
Your Query[protected]:51:23 )
Hii flipkart
I am prince verma
My mobile number :- [protected]
My email id :- [protected]@gmail.com
I place order from flipkart order id :- OD[protected]
I face some issue with this item. But lifelong company don't solve my problem
Lifelong contact number :- [protected]
My case ID is 39558.
Mail id :- [protected]@lifelongindia.com

Flipkart contact me :- [protected], [protected]
Lifelong company service not provide
Your Query[protected]:50:07 )
Hii flipkart
I am prince verma
My mobile number :- [protected]
My email id :- [protected]@gmail.com
I place order from flipkart order id :- OD[protected]
I face some issue with this item. But lifelong company don't solve my problem
Lifelong contact number :- [protected]
My case ID is 39558.
Mail id :- [protected]@lifelongindia.com

Flipkart contact me :- [protected], [protected]
Lifelong company service not provide
Flipkart Customer Support[protected]:49:04 )
Hi Prince,

Thanks for your valuable time over the call.

We understand your issue about your order 'OD[protected]'.

We are sorry to let you know that we are unable to find your order details using the email address '[protected]@gmail.com'.

Please write back to us from your registered email address so we can help you out.

If you need any further assistance feel free to get back to us or you can call on our toll free number:[protected].

You can also visit our help center for quick answers: https://www.flipkart.com/helpcentre

Hope this helps.

Prince, we would love to hear from you. Please share feedback about your experience by completing the email survey you’ll get shortly.

Thanks for choosing Flipkart.

Thanks,
Nikitsha Sharma
Flipkart Customer Support
Your Query[protected]:45:39 )
Hii flipkart
I am prince verma
My mobile number :- [protected]
My email id :- [protected]@gmail.com
I place order from flipkart order id :- OD[protected]
I face some issue with this item. But lifelong company don't solve my problem
Lifelong contact number :- [protected]
My case ID is 39558.
Mail id :- [protected]@lifelongindia.com

Flipkart contact me :- [protected], [protected]
Lifelong company service not provide
Flipkart Customer Support[protected]:41:59 )
Hi Prince,

Thanks for writing in.

We are sorry to let you know that we are unable to find your order details using the email address you've written to us from. Please write back to us from your registered email address associated with the order so we can help you out.

You can also check your order status here: http://fkrt.it/bqWLi~NN

Hope to hear from you soon.

Thanks for being with Flipkart.

Thanks,
Mandakini M
Flipkart Customer Support
Flipkart Customer Support[protected]:40:06 )
Hi Prince,

Thanks for writing in.

We are sorry to let you know that we are unable to find your order details using the email address you've written to us from. Please write back to us from your registered email address associated with the order so we can help you out.

You can also check your order status here: http://fkrt.it/bqWLi~NN

Hope to hear from you soon.

Thanks for being with Flipkart.

Thanks,
Mandakini M
Flipkart Customer Support
Your Query[protected]:38:16 )
Hii flipkart
I am prince verma
I place order from flipkart order id :- OD[protected]
I face some issue with this item. But lifelong company don't solve my problem
Lifelong contact number :- [protected]
My case ID is 39558.
Mail id :- [protected]@lifelongindia.com

Flipkart contact me :- [protected], [protected]
Lifelong company service not provide

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Address: Keystone Hills, Undri, C-201, Pune, Maharashtra, 411060

Ordered a "Syska EBS 0402 Individual Switch 4 Socket Extension Boards". Received today itself (18/02/20). It's defective as it is not working.

I want it refunded or replaced with a new one.

I am trying to raise the complaint on the app, but there is an error showing. "Oops, some error occurred, try again later".

Please kindly attend to my problem.

The extension looks super sexy. But what is the point if it's not working. I had read all the comments, and reviews before buying. But Flipkart..why would you do this man?? Why??

Mar 24, 2020

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Feb 20, 2020

Flipkart Customer Care's response Hi, We are sorry for the trouble caused. We are writing about your return request for replacement of the Sony XB10 10 W Portable Bluetooth Speaker has been approved by the seller. We would like to let you know that courier service provider has schedule the pickup and delivery of the product from your address by 23 Feb 20. The seller has shipped the replacement to you via courier service provider and this will reach you by 23 Feb 20. You can also check your order status here: http://fkrt.it/bqWLi~NN.

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Just it says seller is prossessing your order, the same thing happened with my friend and he didn't get his product even after a month, I thought it might be only issue with COD products, but same thing is happening now with me although it's prepaid order, I want my device to the earliest. 😭😭😭

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Address: New Delhi, Delhi

Website: flipkart.com

I made a return request for 3 items i bought and those requests were made within the return policy period, but no one came to pick up the product and they are rejecting my refund all the time. Every time i call them they say the request has been cancelled by the seller and i ask them the reason then they say they do not know. They told me to raise a new return request with another reason and i have done them a lot of times. Every time i raise the request it is rejected the next day. They did this continuously till my 30 days return period gets over. And now they are telling me that they cant help me as the return period is over.
Please help me with this.

+3 photos

Mar 21, 2020

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Feb 19, 2020

Flipkart Customer Care's response We will revert on it.

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