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Flipkart Complaints & Reviews

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Updated: Dec 26, 2025
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V
Vikrm2020
Feb 14, 2020
Resolved
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Address: Sivaganga, Tamil Nadu, 630002

Order id : od[protected]. Seller *omnitech retail*bought nokia tv in flipkart after installation tv not going inside but showing only home screen. Very own flipkart's mechanic person from jeeves also told us to return tv so created return but they not giving refund only accepting replacement i need refund for my tv how can i wait another weeks without tv and crap like nokia's another tv to come i[censored] dont give refund i will go against u in consumer coourt there is no other option and also i will share this issue with people all of i know im having proof also..
Mar 26, 2020
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Feb 15, 2020
Flipkart Customer Care's response
We will revert on it.
Verified Support
Feb 24, 2020
Flipkart Customer Care's response
Hi, We are sorry for the trouble caused. We're writing to you about your Nokia 139cm (55 inch) Ultra HD (4K) LED Smart Android TV with Sound by JBL with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund has been completed on 18 Feb 20 and will be reflecting in your account by 25 Feb 20. Please check the previous statement/unbilled transaction of your account before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell.
My oder is not expect
I switched my phone number, this OTP is not active, please contact customer support to activate it.happened.
gan786sh's reply, Feb 1, 2020
i switched my phone number and OTP many times, but this say account inactive please contact customer support to activate it for 7 days till now.how to do? i felt upset it.
Hi

I purchased Nokia 55' TV last Year, and working good for some time but recently i got some issue on TV that is related to display like getting disturbance on Display but after some time its automatically work good. So i did not register any complaints. Recently before 1 Month its completely shut down and display is not coming. but i were at my native so did not able to raise the complaints at a time, and i came to Ahmedabad and register complaint, after registered complaint service person has came and told me that their is an issue on your display which cant be entertained as your warranty was just completed before 15 days. i told him entire story and also ask that is this display's expiry date is 1 year? i also told him that i were at my native so did not able to register complaint on time but they have not listen any thing. and given a very bad shape of service, i tried to call his Service centre but they have clearly told that we can not do any thing.
I only asking here that after one year customer has to throw this TV?

Please help here

Madan - [protected]
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    5444
    from Mumbai, Maharashtra
    Feb 14, 2020
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    Internet servicesflipkartmissing bag.
    Flipkart — missing bag.

    1 review
    Bangalore., bangalore south, karnataka, india
    54 5444 on feb 13, 2020
    Mark as resolved
    Order id: od[protected]

    Od[protected] since it is my final decision that i wont take only 100 rs as a compensation for missing free bag. Because it is too less if you see a normal diaper bag price starts with 399. So how would you expect me to be sweat by your resolution. Request your merchant to increase the amount. I will ho ahead if you are stick. For any queries you can contact to me at [protected]. Plz note very clearly that i wont take 100 rs and also in regards to replacement it cannot be done because i have start using this item. When i raised a compliant your chat team told me that seller will provide you compensation for only missing bag and suggested that you can also use that item. Plz note i will go a head as much as possible and that is my final descision that i wont take only 100 rs...
    Feb 17, 2020
    Complaint marked as Resolved 
    Ok
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Feb 15, 2020
    Flipkart Customer Care's response
    Hi,
    We are sorry for the trouble caused.
    We would like to inform you that for the order ID "OD[protected]" there is no offer available for this product. If you have any document the request you to share the documentation. Your kind understanding is appreciated.
    Verified Support
    Feb 18, 2020
    Flipkart Customer Care's response
    Hi,
    We are sorry for the trouble caused.
    We would like to inform you that for the order ID "OD[protected]" there is no offer available for this product. If you have any document the request you to share the documentation. Your kind understanding is appreciated.
    I have ordered a phone Poco X2 of Rs. 16, 999 prepaid and it was in transit then suddenly flipkart blocked my account. Now costumer care doesn't give any information about my refund. And i can't login and see anything about my order.

    extreme cheap company - Comment #3646759 - Image #0
    extreme cheap company - Comment #3646759 - Image #1
    Led not work properly and doesn't support dark disk and video quality very and not clear vedo content and sound are very bed, and 3 time technician vistar and not resolved my problem and video on dark ness show on led

    extreme cheap company - Comment #3646774 - Image #0
    KARAN SINGH SIROHIYA's reply, Feb 13, 2020
    And not details on specifications disk is not connected
    I have ordered many products via flipkart and have not seen this issue before and now i cannot place the order for asus rog phone 2 to my pincode-110017
    new delhi and it is not like the product is unavailable... it is available but they are not delivering to my pincode and i can order other mobile phones but not this one
    My Flipkart account is blocked before 2 years..i complained many time but they didn't care my any complaints..if they don't unblock my account then how can i pay my Flipkart pay later payment..if they unblock my account i am ready to pay..i am trying to resolve this before almost 2 years..kindly help me
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      Prabhushetty patil
      Feb 14, 2020
      Resolved
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      Resolved

      Address: 560016

      Hi flipkart
      I have placed order refrigerator on 21st jan2020, same delivered on 29th jan2020, on same day i have complained that got damage product as there was a dent on refrigerator door. As per policy technician supposed to visit on 2nd of feb2020, but he didn't, 3rd and 4th feb also not visited and finally canceled replacement without any reason. Again raised for replacement, technician visited on 6th feb 2020, he sent report that damage product and also dent on door. Pic and report i have also sent to flipkart. Then finally got approved for replacement on 9th feb2020. 10th feb got call for pick up but he told, will pick next day as he came on two wheeler. Next day didn't call, 12th and 13th feb no call but they simply put out for pick, they never reached me, i called them but they didn't pick call. Suddenly can see cancel replacement. I called to customer care why cancel he dont have info and no proper support as well.
      I keep following closely but didn't work and worst service i got.
      Take immediate action for above and replacement.

      Regards
      Prabhu
      +3 photos
      Apr 1, 2020
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Feb 15, 2020
      Flipkart Customer Care's response
      We will revert on it.
      Verified Support
      Feb 24, 2020
      Flipkart Customer Care's response
      Hi, We are sorry for the trouble caused. We're writing to you about your Samsung 192 L Direct Cool Single Door 4 Star 2019 BEE Rating Refrigerator with Base Drawer with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund has been completed on 15 Feb 20 and will be reflecting in your account by 27 Feb 20. Please check the previous statement/unbilled transaction of your account before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell.
      Account blocked without any SMS or notfication on my number [protected] please unblock please

      replacement due to damage product delivery - Comment #3646870 - Image #0
      PAVAN SAI NANI's reply, Feb 11, 2020
      Please unblock
      Defective Radio delivered today for which full payment given. Matter reported to customer care telephonically and got verbal assurance to replace with new one. No firm confirmation message or email received.
      Early action for replacement requested.

      ... Rajan

      .
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        iamasingh
        Feb 13, 2020
        Resolved
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        Resolved

        My flipkart email id - [protected]@gmail.com
        My flipkart account has been blocked since november 2019 and "number of return requests high" is the reason from their end.
        I am a very old customer of flipkart (Flipkart +). You can check my order histories that for how long i've been shopping on flipkart and the total amount that i've paid till date.
        If they consider me as a fake customer, then it should reflect from my net flipkart shoppings, which is not the case.
        If i recieve a wrong/unsatisfied product, then i have the right to return/replace it.
        I have requested them many a times (20+) to unblock my account, but there has been no response from their side.
        Please make them unblock my account.
        I'll keep the return/replace conditions in mind from now onwards.
        Mar 19, 2020
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Feb 14, 2020
        Flipkart Customer Care's response
        Hi, We are sorry to let you know that our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account. Also, the seller will not be able to accommodate the return request.
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          swamy narayan
          Feb 13, 2020
          Mar 5, 2023
          This thread was updated on Mar 5, 2023
          Resolved
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          Resolved

          Address: 560067

          Recently my flipkart account has been blocked stating that i have returned many products i cont keep the products ilwhich i don't like right and they did not mention any restrictions on returning number of products without informing me i have 2000 super coins i want use them you guys cannot block without clearing the wallet and super coins and i want my account to be unblocked again

          Recent order of my account

          Order id - od[protected]
          Mar 19, 2020
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Feb 14, 2020
          Flipkart Customer Care's response
          Hi, We are sorry to let you know that our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account. Also, the seller will not be able to accommodate the return request and you will not be able to use super coins.
          I am unable to login my account #flipkart
          Unblocked my account
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            AMIT KUMAR Panigrahy
            Feb 13, 2020
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            Address: 760010

            After so much complaints my orders are still getting cancelled. I have ordered a tv @ 20999 but it is getting cancelled. Now the price is 27999. What should i do. Order i'd od[protected]. I want that product at same price. Kindly provide me solution. I have ordered it 4times. And all the time it got cancelled. Also i have contacted the customer support team they assured me that the product will not cancelled. But it got cancelled.
            Flipkart customer support has been notified about the posted complaint.
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              Shehin Nazar
              Feb 13, 2020
              Mar 21, 2023
              This thread was updated on Mar 21, 2023
              Resolved
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              Resolved

              mobile number change without otp from old phone

              Address: Kadavil House, CMC 11, Cherthala P.O Alappuzha, Alappuzha, Kerala, 688524

              I have created flipkart account two years back with a mobile number few months ago i lost my mobile phone and the number.

              The main problem is when i tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. This is making me unable to change the...
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              Starboy Roger
              Feb 13, 2020
              Resolved
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              Website: www.flipkart.com

              Basically for a few orders the ones which i had received i had some issues and i returned them now suddenly they're saying that there several number of returns so my account has been blocked.
              This doesn't mean i've not ordered anything prior and the payment is pending
              Even though being a plus member i'm facing such issues out of nowhere
              Please help me get my account unblocked i request this to be done as soon as possible
              +1 photos
              Mar 19, 2020
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Feb 14, 2020
              Flipkart Customer Care's response
              Hi, We are sorry to let you know that our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account. Also, the seller will not be able to accommodate the return request.
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                shinil b
                Feb 13, 2020
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                Resolved

                I have ordered motorola tv on jan 29th and is not delivered yet. I am wasting my time and energy daily by calling up the customer care and was not getting any satisfactory resolution. If i would have invested the amount in my business i could have made a lot of profit out of it. I am wasting my precious time every all for this. I would like to claim compensation for the same.
                Mar 26, 2020
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Feb 13, 2020
                Updated by shinil b
                It was ordered on Jan 19th
                Verified Support
                Feb 14, 2020
                Flipkart Customer Care's response
                We will revert on it.
                Verified Support
                Feb 24, 2020
                Flipkart Customer Care's response
                Hi, Thanks for writing in. We are sorry for the trouble you had to go through. However, we're writing to let you know that the courier service provider has confirmed the delivery of "Motorola 109cm (43 inch) Ultra HD (4K) LED Smart Android TV with Wireless Gamepad'' was delivered to you on "15 Feb 20''. Have a nice day!
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                  Poojaverma01
                  Feb 13, 2020
                  Resolved
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                  Resolved

                  Address: Solan, Himachal Pradesh, 173207

                  Sir, i placed a mobile order (Realme 5i). But i have received a male perfume from kundi products and services private limited. I have paid rs. 8999 for mobile already. I have applied for return and replacement several times. But those who come to receive the product, they refuse, that we need this mobile. I do not have a mobile, i have been given the wrong product. I have called flipkart services several times. But every time i am asked to apply again and again for return and replacement. But the pickup master repeatedly refuses to take the product. Because they get the wrong product description from flipkart. Neither my product is being given a refund nor is it being replaced. Please solve my problem.
                  +3 photos
                  Mar 27, 2020
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 14, 2020
                  Flipkart Customer Care's response
                  We will revert on it.
                  Verified Support
                  Feb 24, 2020
                  Flipkart Customer Care's response
                  Hi, Thanks for writing in.We are sorry for the trouble you had to go through. However, we're writing to let you know that the courier service provider has confirmed that the replacement of "Realme 5i (Aqua Blue, 64 GB)'' was delivered to you on "18 Feb 20''.Have a nice day!
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                    5
                    5444
                    from Mumbai, Maharashtra
                    Feb 13, 2020
                    Resolved
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                    Address: Bangalore., 560034

                    Od[protected] since it is my final decision that i wont take only 100 rs as a compensation for missing free bag. Because it is too less if you see a normal diaper bag price starts with 399. So how would you expect me to be sweat by your resolution. Request your merchant to increase the amount. I will ho ahead if you are stick. For any queries you can contact to me at [protected]. Plz note very clearly that i wont take 100 rs and also in regards to replacement it cannot be done because i have start using this item. When i raised a compliant your chat team told me that seller will provide you compensation for only missing bag and suggested that you can also use that item. Plz note i will go a head as much as possible and that is my final descision that i wont take only 100 rs.
                    Feb 17, 2020
                    Complaint marked as Resolved 
                    Resolved
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 14, 2020
                    Flipkart Customer Care's response
                    Hi, We are sorry for the trouble caused. We're writing to you about your Realme C2 (Diamond Black, 32 GB) with order ID OD[protected]. As per the previous discussion with the team we are sorry to let you know that there is no offer available for this product. Hence, closing the complaint from our end.
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                      KAILASHPATI PAL
                      from Paradip Garh, Odisha
                      Feb 13, 2020
                      Resolved
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                      Address: 721501

                      Sir,
                      My flipkart account blocked, i can't login. I have ₹ 20000 gift card balance on that account. Please unblock my account. If my account not unblock i will complaint indian consumer forum court.
                      I received a mail —

                      "we'd like to let you know that your recent order has been cancelled as our systems have observed a trend in your purchase history that suggests that the items you've purchased are for reselling and not for personal use. This would also mean that you will no longer be able to login to your flipkart account."
                      Kindly slove my issue as soon as possible
                      Thank you.
                      My email - [protected]@gmail.com
                      Mobile - [protected]
                      Mar 16, 2020
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 14, 2020
                      Flipkart Customer Care's response
                      A duplicate complaint of c2577806. Hence, closing the complaint from our end.
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                        KAILASHPATI PAL
                        from Paradip Garh, Odisha
                        Feb 13, 2020
                        Resolved
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                        Resolved

                        Sir,
                        My flipkart account blocked, i can't login. I have ₹ 20000 gift card balance on that account. Please unblock my account. If my account not unblock i will complaint indian consumer forum court.
                        I received a mail —

                        "we'd like to let you know that your recent order has been cancelled as our systems have observed a trend in your purchase history that suggests that the items you've purchased are for reselling and not for personal use. This would also mean that you will no longer be able to login to your flipkart account."

                        Plz unblock my account or else i will put case

                        Thank you.
                        My email - [protected]@gmail.com
                        Mobile - [protected]
                        Feb 13, 2020
                        Complaint marked as Resolved 
                        My Problem not solve yet
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 14, 2020
                        Flipkart Customer Care's response
                        We will revert on it.
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                          Chetan Khera
                          from Delhi, Delhi
                          Feb 13, 2020
                          Resolved
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                          Resolved

                          Address: Flat no. 7, building 57 new manglapuri Delhi, New Delhi, Delhi, 110030

                          1. I ordered cello flask 4 ltr quantity 2 but received only one.
                          2. I was promised by delivery boy that the item for submitted at their office and next he will deliver it.
                          3 after waiting for more than 24 hours, i called customer care of flipkart, they informed that as per the seller both flask has been delivered to me.

                          Thet offered me resolution to send me replacement for missing item.

                          4. Instead of receiving the send jug, i received a wall clock.
                          5. I reported this with flip kart and weeks have passed no resolution given.

                          Fraud happened with me by flipkart and seller shopper shop.

                          Kindly help
                          Mar 17, 2020
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 14, 2020
                          Flipkart Customer Care's response
                          We will revert on it.
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                            Ankoogwl
                            Feb 13, 2020
                            Resolved
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                            Resolved

                            Address: 21, Gangs Bihar Colony, Ajaypur, pahari, Sikandar kampoo, La, Ajaypur pahadi ke pass, Sikandar kampoo, Gwalior, Madhya Pradesh, 474001

                            The product which i recieved is different than what shown & therefore i want to replace it., earlier cc officer submitted my request on chat and after some days product came but wishmaster didn't game me the item as the colour of item is different, so i want to make request again with correct cause so that i get the replacement., thanks

                            Order id : od[protected]
                            Mar 16, 2020
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 13, 2020
                            Flipkart Customer Care's response
                            We will revert on it.
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                              Shayr Sharma
                              Feb 12, 2020
                              Resolved
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                              Resolved

                              Address: Jaipur, Rajasthan

                              I have been facing trouble since September 2019. My Flipkart account has been blocked owing to returning the product. I just do not understand what will a customer do if he/she does not receive the same product as a customer sees in the resources. He/she has to return the product whether it is for 10 times or 10000 times. I genuinely purchased over 400000 of products from Flipkart. I never expected this from Flipkart. Later they asked me to clear the due amount of the Flipkart pay later which I did not, I asked them to unblock the account then I will clear my dues. They shared a separate URL for payment. However, I did not make the payment. I tweeted on Twitter as well but no one helped me. I earned over 600 coins there all were in vain. Please help me to get my account unblocked. Here is the registered email address with my Flipkart account: [protected]@GMAIL.COM
                              +3 photos
                              Mar 19, 2020
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 14, 2020
                              Flipkart Customer Care's response
                              Hi, We are sorry to let you know that our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account. Request you to pay your due amount of your Flipkart pay later account from the shared link in your registered email ID.
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                                schabra62
                                Feb 12, 2020
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                                Address: 156, arya samaj road, sirsa, Allahabad, Uttar Pradesh, 125055

                                I have purchased a mobile phone samsung galaxy s9, order no is - od[protected] dated[protected]. When i used my mobile i saw it is not working properly so i complaint to return my mobile but yet there is no solution done by your executives. One day executive of filpkart comes to me and say your phone will replaced as early as possible but he closed my complaint without intimation, i am not satisfied. Yet there is no solution given to me. So it is humble request please do the needful and replaced my mobile phone otherwise i have to knock the door of hon'ble court.
                                +4 photos
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 13, 2020
                                Flipkart Customer Care's response
                                We will revert on it.
                                Feb 19, 2020
                                Updated by schabra62
                                issue not resolved yet please do something
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                                  Sagar edurugatla
                                  Feb 12, 2020
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                                  Address: Brand house men's wear,on way to temple bypass, Karimnagar, Andhra Pradesh, 505302
                                  Website: Flipkart

                                  Sir/madam actually i purchased a mobile flipkart named as asus zenfone 5z 8gb variant after reciving i am not able to acess the device the touch screen was not working as u can seen in below video i upload.. I had been daily calling to the flipkart they were simply wasting my time and they sended the technician he checked the device the video shooted by him... But flipkart still now not arranging replacement... Just only i no more need u r product give my money take your...10days from 10days i was suffering.. I am begging don't sale like this device don't make us fools
                                  +1 videos
                                  I want to ordered Asus rog 2 but since a long time it is showing that it is currently out of stock in my area. So when will it be available?
                                  15 days ago I ordered a product from http://2gud.com and I haven't yet received the refund of my payment

                                  2gud says I'll receive refund of my payment by FEB 18 and it's already 19 FEB now😒

                                  I would feel grateful if you help me out😊 I need money

                                  asus zenfone 5z mobile - Comment #3652234 - Image #0
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                                    Harsh Sinhal
                                    Feb 12, 2020
                                    Resolved
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                                    I have been blocked to access flipkart gamezone from past 3 weeks. The reason they are saying we encourage fair play as if i have done fraudulent activity.in their app, it is nowhere mentioned that it will be blocked i[censored]sed on multiple devices or anything related to it. This is not a justice to the consumer. I have tried contacting flipkart customer care services, but they all are giving the diplomatic answers and not resolving the issue.
                                    +1 photos
                                    Mar 15, 2020
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 13, 2020
                                    Flipkart Customer Care's response
                                    Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details from the shared information. Request you to share the registered email ID in order to assist you further. Hope to hear from you soon.
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                                      India Electronic
                                      Feb 12, 2020
                                      Resolved
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                                      Address: Main road Madhepura Ward no 18, Madhepura, Bihar, 852113
                                      Website: Flipkart

                                      Hello,
                                      Flipkart's head investigation team
                                      Sir, i'm abhishek
                                      Flipkart
                                      Account id - "[protected]"
                                      Email id - " [protected]@gmail.com "

                                      Order id- od[protected]'
                                      For realme 5s (Crystal purple, 128gb).
                                      What you have mailed is absolutely wrong.
                                      I have a big problem with flipkart, i ordered realme 5s which i have not
                                      Received yet.
                                      I was in the process of refunding the price of this product.
                                      This problem continues with me for many days.
                                      The total was already processed and i had also sent my id proof.
                                      But sir, my flipkart account is blocked since 6 days and i am not able to
                                      Open flipkart application.
                                      Therefore, sir, i request you. P please reopen and activate my flipkart
                                      Account so that i can shop from flipkart again.
                                      I would like to thank the entire advisory team of flipkart. The flipkart investigation team i have full faith in flipkart.
                                      So please reopen my flipkart account & activated my account of flipkart.
                                      Requests are account reopen subject to product missing.
                                      Mar 14, 2020
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Feb 12, 2020
                                      Flipkart Customer Care's response
                                      Hi, We are sorry for the trouble you had to go through. However, we're writing to let you know that the courier service provider has confirmed that the delivery of "Realme 5s (Crystal Purple, 128 GB)'' was delivered to you on "04 Dec 19''.

                                      Also, we are sorry to let you know that our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account. And the seller will not be able to accommodate the return request.
                                      My jeeves warranty no. Is JPPOFFK436306.
                                      Please provide me service as soon as possible..

                                      missing product and close flipkart account - Comment #3644978 - Image #0
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