Flipkart Complaints & Reviews

I ordered washing machine. They assured me to deliver by 6th feb 20.in night i talked to flipkart contact by phone, response was satisfactory. Not reached on 7th feb 20. Talked to flipkart by phone. Response was very bad. After asking everything guy denied to give delivery information or expected date of delivery.

Worst service of flipkart. Dont buy. Flipkart ditches.

Hi sir/madam,
On january 10th 2020 i received dell 15.6 inch laptop bag from flipkart as i have ordered it. It was a cash on delivery item and on the same day after the item was delivered, i found out that the bag was damaged and i requested for a return of the same. On 11th january 2020 one of the delivery boy from their agency came and collected the bag from me and told me that i would get the refund after 7-10 days of the return. Today is 9th february 2020 almost 1 month after that day till now i have not yet received any refund money into my account.
They have messaged me saying that if i did not receive any message from flipkart i should ask my bank about it. I contacted my bank (Federal bank) and asked them if any money has been transferred into my account from flipkart but i got a negative response from their side saying no money has been credited. Later i asked for account statements and checked it myself and found the same.
Flipkart has took my money of rs. 353 of order id: od[protected].

Please refund the money at the earliest.

I ordered apple iphone7 32gb rose gold from flipkart. They delivered me a fully scratched iphone which is used too. I raised a complaints against that through their app. First of all they cancelled the request. But after applying an effort they replaced my product. But after replacement they cheated me lot. The inner packaging of deliverd iphone is damaged and that shows that the phone is used and the iphone is scratched in back side. There is a feature of battery health in iphone that shows the battery capacity of iphone and new iphone has it maximum i. E.100% but my received iphone has 97% capacity that shows how they cheated me. After placing a request of return against that they cancelled my request near about 10 times. A return request raised after 3 days it get cancelled this is going to be continued 9 times more. And atlast i got a mail from them that in behalf of your concern of a lot of cancellation we have required to block your accounts. After that i replied my complain to that mail but they again send me the same thing and i can't able to login anymore. They cheated me clearly by not providing any genuine reason.

Flipkart has blocked my account unreasonably, my money is stuck in to the wallet account. Not getting proper response from them. Can you please help?
I have informed multiple times that all the products that i have purchased from flipkart i have used for my one year old kid only if want they can collect proof from my place the used bottles of oil, diapers packages, the broken oil bottle, rattles,

And i do not understand if yoh do not want customer to buy frequently from flipkart,
Why would you open flipkart?

I have points stuck & lot of money stuck in to my account and i want that back by any mean...

Inspite of explaning my concerns about the wrong item delivered. Flipkart failed to deliver the right product in its third attempt too. This is a shear example of negligence.

They are sending a product which is of different colour and lower price. Instead of sending the product which i paid for.

Attached are the pictures of both products with there prices.

Order id : od[protected]

Flipkart delivered damaged product but they are not replacing the product and saying for formalities installation not done but even they are telling for uninstallation please look into this matter flipkart is taking to much time i have received item on 25th but still they are not giving an update regarding return and direct refund kindly refund my money please flipkart
Thanks

My order id: od[protected]. I received this order (Lenovo a6 note) on 27-jan-2020. Mobile is restarting automatically in startup. I placed the replacement request for this order. Since then indiflashmart technicians visited and he has confirmed that phone has a restart issue. Next day i received the message that "return approved" but after some this time it shows "return cancelled" with reason that issue resolved (Such a liar e-commerce). To this i again put replacement request. After that whishmaster coming but he is not picking mobile because he is unable to getting imei no. To this i again put replacement request. Now they didn't sent technician nor they are doing anything of replacement. All customer executive says our team is working on it. And after replacement policy expire they said that we will not unable to help you because replacement policy expired.
Please look the matter and provide the resolution asap..

My order id is od[protected]. I have purchased vivo v7+ phone from flip kart which is not original. Flip kart has fooling people by selling stolen phone. After the purchase i am receiving calls from crime branch and they are claiming that the phone purchased is stolen and they are asking to submit the phone for the investigation. When i visited to check crime branch indore to verify that calls was real or just a fraud, then i got to...

I have ordered this product on 21 jan 2020, and i received the damaged product on 24 jan 2020. I said tha same to deckup team and they promised the refund and they want me to cancel the return request on the last date of return policy (As the prod is of only replacement policy). As i don't want to be in trouble i asked the fk customer care he told me to make replacement request and if they payed you back you can cancel the request. Later deckup team stopped calling me and i asked the fk cc that i want the refund anyway, as i won't be there at the place where the product is delivered. They said after technician visit it will happen, if the technician approves. The promised date of his visit was on 5th, and today it is 8th, i have to move to bangalore for my work, no one will be there to receive the product which is going to be delivered on 27th. I ask the refund because of that, no one is understanding my concern at flipkart. I even asked the cc to forward this call to higher dept they are not ready to connect the call. Thay do recording of the calls of customer they can check with the earlier talks of mine with the other cc representatives at fk, anf i even have the message communication with the deckup team stating the refund.

I have bought hp laptop 15q-ds0006tu and at the time of order it was showing 15"size but it is not with it's delivery. The product is not up to mark. Laptop is getting hang from the first day. Size is not as mentioned in product detail on flipkart. When i ordered laptop size mentioned was 15.6" but when i received it the size too small. I need either it should be replaced or refund my money.

I had purchased a livepure water purifier from flipkart with the order number od[protected]. The product was out of delivery on 3rd feb 2020 but even after 7th feb 2020 the product was not delivered at home. As it was prepaid so i talked with the customer care executive four times but they were unable to make it delivered in five days also. They just made false hope and didn't take any action towards the wish master as he was denying the product to deliver at home and asking me to collect it from warehouse. Even after four times complain to flipkart, they didn't take any action. This experience was pathetic.

I have not been buying electronic products in flipkart for almost 3 months. Whenever i buy an electronic product, it is canceled by saying diue to limited stock.
I spoke to flipkart costber care but did not get any solution, he has been biling me for about 3 months but i have not received any solution yet.
My flipkart account
Rupesh nagwanahi
Mo. No - [protected]

I am trying to change my mobile number attached to my account, because i have lost my old sim card which is currently linked to my flipkart account. However, i cannot change my number because the website is asking me for my otps from both numbers (New and old). I do not have my old sim card, as mentioned above. Please help me with this, i need to order something through my account urgently.

I'm holding flipkart account from this email, and the amount is sectioned to me for buy now pay later is rs. 7000.
Recently i checked my credit score and it screwed up my mind. The amount rs. 60000 of loan assigned to my pan from idfc bank under flipkart's buy now pay later scheme.
I newer opted this loan nor got any notification nor got any sms nor got any email, then how the hell this loan sectioned to me by flipkart.

Hello sir

I purchase water purifier livepure pep pro plus plus installation policy 3 days
Product delivery 28 january installation last date 1 february but today 6 february not installed product
Flipkart note response my all calls and not return accept my product
Livepure customer service is not respond me
My product price 8499+ 8499 total amount 16998 please return my product and refund my amount. Flipkart installation policy 3 day but my product 9 days not installed i request my product return long installation time but flipkart not accept

I ordered himalaya confido tablet (Set of 2) from flipkart bearing order id od[protected]on 22/01/2020 and the price shown was ₹460 and there was a discount of 43% so after discount the price was ₹260 and a delivery charge of ₹66 so i paid ₹326 on receiving the product on 27/01/2020. When i checked the contents there were two tablets of ₹120 each, so the total amount of the product was ₹240 instead of ₹460 as shown on the website. I contacted the flipkart executive they said they will refund ₹20 only instead of ₹220 of which the reference id is in[protected].
Name: jawed nehal siddiquee
Email id: jawed. Nehal786. [protected]@gmail.com
Mobile no: [protected]

Dear sir, it is really shameful that flipkart is doing fraud with customers after wallmart has taken its control. I ordered a product on 11 december 2019 with order i'd - od[protected] for breil by fort collins full sleeve solid men jacket, where the product is not delivered in 2 months approx neighter refunded to me. I raised several complaint but their customer support didn't did anything, except apology only. Every time they call and apologize and close my complain. I will request the consumer court to take strict action against the fraud activities, done by flipkart, and i will request everyone who shops from flipkart to be very cautious regarding your purchase and inform in consumer court immediately

My mobile no.is [protected] & email id is [protected]@gmail.com. Flipkart is continiously harrasing me by computerized voice call for the non payment of my flipkart pay later bill of rs 3714 whereas I tried to open my account for last 11 months which had been blocked by flipkart due to some returns. Now tell me without opening the acount how can I pay?? I have contacted flipkart on their helpline no. also send them various emails regarding it. But haven't got any kind of reply from their side! I have purchased so many things from flipkart. Now for 3714 rs how can they harass the customers like this way?? Now flipkart is telling that they will go legal for3714 rs! Is it a joke?? They blocked my account they aren't assisting me so how can I pay the amount without opening my id? Here are some proves which will show you that how I tried to get in touch with flipkart.
I tried many times contact to flipkart regarding this case but no-one give me solutions.

I order a product on feb 3rd 2020. Flipkart promise date to delivery was feb 4th 2020. But later on they changed to feb 5th2020. I called many times to Flipkart customers care but they always says sorry and they are trying but nothing happened yet. now its 6feb2020 and its not delivered yet.
It was very urgent for me and they wasted my time.
Kindly take action against Flipkart.

Hello,
I had purchased an laptop from flipkart on 22.01.2020 which i received 28.01.2020.

Order ID: OD[protected].

I received a damaged product.Which I cannot use after I purchased.When I am calling they are saying technician will come, ignore app saying cancellation etc etc...When I am asking them customer care saying it's a technical issue.They assures day after day.and Return getting cancelled again and again.This is happening 3rd time.

Please help me .Return option will be disabled by tomorrow. It is very urgent.