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Flipkart Complaints & Reviews

2.8
Updated: Oct 12, 2026
Complaints 47382
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Flipkart reviews & complaints page 1017

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P
Pavan Mehetre
May 9, 2020
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Website: Truenet Commerce

I ordered poco x2 on 24th march yet it not be packed or shipped on other hand my friend ordered same poco x2 on 7th may this packed and shipped 8th may

I need my order its emergency for me
I am preparing for NEET and i not have any mobile to learn online classes and practice test

Please help me for faster delivery
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    K
    kpchaithanya
    May 8, 2020
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    My flipkart account is blocked due to no reason. please help me to solve the issue. i have contacted the customer care many times but there is no reply from them
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      R
      Rahul Shah
      May 8, 2020
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      Website: www.flipkart.com

      Order number od[protected]
      All 31 items cancelled as seller was unable to deleiver items

      It;s been 30 days now floip kart customer keeps on giving excuse
      I fifn;t got refund nor produts

      This was there offical email that on 8th i will get money refund
      It;s 8th 7:30 pm no refund yet

      Hi rahul,

      Order id: od[protected]

      We are sorry for the trouble, we realize the importance of the issue and i understand this is not what you expected, rest assured, we are working hard to help you with your request.

      The seller has initiated refund of rs.7, 934/- and the amount will be refunded in 8 business days and information of order cancellation will be conveyed through sms and mail.

      We would like to thank you for your understand and patience in this regard!

      Your safety comes first for us and here's what we're doing as a part of preventive measures against covid-19: http://bit.ly/fksms0316

      We would love to hear from you, please share feedback about your experience by completing the email survey you'll get shortly.

      Thank you for your valuable time.

      Hope this helps.

      Thanks,
      Mohammed naveed n
      Flipkart customer support
      Flipkart customer support[protected]:36:06)
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      May 10, 2020
      Flipkart Customer Care's response
      We will revert on it.
      May 23, 2020
      Updated by Rahul Shah
      NO resolution yet R.s 7934 refund not received
      hello order number OD[protected] whats status ? am i going to
      get refund of R.s 7934 Or seller ate money i got
      scammed ? been 1 month already .
      May 23, 2020
      Updated by Rahul Shah
      tHEY CALL AND HEAR YOUR ENTIRE STORY THEN GIVE YOU DATE OF 1 WEEK SAYING PROBLEM WILL BE SOLVED THEN NO RESPONCE
      FLIPKART HAS TURNED OUT TO BE SCAMMED COMPANY
      MY ALL NEXT PURCHASE ARE FROM AMAZON.IN THEY ATLEAST DON;T SCAM U AND REFUND IS INSTANT IN AMazon
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        V
        Vikasa Shringeri
        May 8, 2020
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        Team,

        Neither I cancelled this order and nor I returned this order. Could you please fix this technical bug from your end and resume my oder delivery.

        I am totally disappoined with auto-cancellation of order. This is not at all acceptabled.

        With Regards,
        Vikasa Shringeri
        Mob: +91-[protected]
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          D
          Dia Entertainment
          from Noida, Uttar Pradesh
          May 8, 2020
          Resolved
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          Resolved

          I am having worst flipkart experience :-

          I purchased a whirlpool ac on 21/03/2020. Order id - od[protected]. The order has not been deleivered yet. While flipkart has already started the delivery of non-essential in orange while i am being given the excuse of lockdown and there is no update on my order from flipkart side at all, all they repeat is the issue has been escaleted, i have no idea to whom they escalate the issue. I have already paid two emi's for this purchase and badly stuck with flipkart. Such an insensible company.

          Abhijeet kumar
          [protected]
          May 10, 2020
          Complaint marked as Resolved 
          They keep sending email like below but no resolution just keep extending the date. Dear Customer, We have escalated your issue to the concerned team. We assure you that we will resolve your problem by 12 May, 6:52 PM. Thanks, Flipkart Customer Support
          Flipkart customer support has been notified about the posted complaint.
          May 10, 2020
          Updated by Dia Entertainment
          The complain has not been resolved.
          Verified Support
          May 10, 2020
          Flipkart Customer Care's response
          We will revert on it.
          Verified Support
          Aug 09, 2020
          Flipkart Customer Care's response
          Hi,
          This email is related to the complaint raised on Social Media.
          Thank you for the confirmation that you received the the gift card an amount of Rs. 643 in gift card section of your Flipkart account. As discussed with the team, the refund of Rs. 22753 for Whirlpool 1 Ton 3 Star Split Inverter AC - White order with order ID OD[protected], was completed on 15th May 2020. Same will reflect on or before 27th may 2020. The amount will be refunded back to source as per standard banking procedures.
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            A
            Animesh_Chatterjee
            from Kolkata, West Bengal
            May 8, 2020
            Resolved
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            Resolved

            Address: Keder nath appartment,block-b,flat no-17th,kol-700102, P.o-krishnapur

            I have ordered theree items and the made payment through gpay. The amount was deducted from my account. But from flipkart giving message ordered not place. I am also attaching the account statement. I need clarification what's going on. When i will get my refund money please let me known. I have wasted couple of times yesterday to chat with their support agent. But my issue was marked as resolved without of my knowledge. How many days will be taking to credit my refund amount. Also sent me the clear message regarding the same.
            May 11, 2020
            Complaint marked as Resolved 
            The deducted amount finally received via GPAY account.
            Flipkart customer support has been notified about the posted complaint.
            May 09, 2020
            Updated by Animesh_Chatterjee
            I had long discussion with your support ream today. But I am not convinced at all with his statement. He clearly said that the amount whatever was deducted from account is totally my responsibilities as sellers is not confirm the amount and ordered. So, my question is why flipkart giving such kind of payment methods if they are not able to take responsibility. Also he told me that the amount which was deducted from my account it's my responsibilities if seller not confirmed. This is my horrible experience in flipkart. I also raise concern for payment to gpay.
            I request you to please looking into this matter.
            May 09, 2020
            Updated by Animesh_Chatterjee
            I had long discussion with flipkart support ream today. But I am not convinced at all with his statement. He clearly said that the amount whatever was deducted from account is totally my responsibilities as sellers is not confirm the amount and ordered. So, my question is why flipkart giving such kind of payment methods if they are not able to take responsibility. Also he told me that the amount which was deducted from my account it's my responsibilities if seller not confirmed. This is my horrible experience in flipkart. I also raise concern for payment to gpay.
            I request you to please looking into this matter
            Verified Support
            May 10, 2020
            Flipkart Customer Care's response
            Hi,

            Greetings from Flipkart!

            We are sorry for the trouble caused.

            We regret to inform you that we are unable to find any details with the information shared. Hence, request you to share your registered email ID and mobile number, so that we can accordingly check and assist you.

            Your kind understanding and cooperation are appreciated.
            May 10, 2020
            Updated by Animesh_Chatterjee
            I have already shared all the bank statement and ordered details as a attachments. I also drop an email to your customer care.
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              T
              Turki Gaming support
              May 7, 2020
              Resolved
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              Resolved

              Address: Village Muhiuddinpur Tehseel & District Sambhal, U. P.

              I have purchased a product from flipkart app for 424 inr. After two days there was a notification that your order was canceled due to high demand of product and money will be refunded after one working day but it is not refunded after so many days later from purchase.
              Please solve this problem
              Name mohd anas
              Date of incident 19 feb 2020
              Order id od[protected]
              Email id [protected]@gmail.com
              Mobile no. [protected]
              Aug 6, 2021
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              May 08, 2020
              Updated by Turki Gaming support
              It is showing that problem resolved but I don't recieve my money in my account. I paid 200 from gift card & 224 from phonepe UPI I am providing all screen shots of my transaction but there is no credit amount which was deducted for this order.

              Verified Support
              May 10, 2020
              Flipkart Customer Care's response
              We will revert on it.
              Verified Support
              Aug 09, 2020
              Flipkart Customer Care's response
              Hi,
              We are sorry for the trouble caused
              We are glad to inform you about your return request of the product InEffable quality Original HBS-730 Wireless Headphone Bluetooth Headset Bluetooth Headset has been approved by the seller and the refund has been completed on 11 May 20 and this should have been credited in your source account by now. If you do not see the refund in your account by this time, please check the previous statement of your bank account before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card with the reference number in case you need further assistance(P2005111231086496215545). If they are unable to help, you may raise a dispute with the bank's grievance department cell.
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                R
                rahulgarg319
                from Jammu, Jammu and Kashmir
                May 7, 2020
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                Address: Bengaluru

                Registered mobile no. - [protected] i have ordered a product (Spotzero by milton royale steel wringer spin mop mop) & on 29/04/20 it was delievered to me & it was a damaged one as there was a crack on its body & for your reference i am also attaching some images of the product. So i forwarded the complaint to there customer care but instead of solving my problem they have blocked my account giving the reason that there were unusual high number of returns from my account & unfortunately i was a flipkart plus member too & my membership was already renewed for the next year too. See if this is the case than my last order which was cancelled, it was cancelled by your side as due to this corona situation you were only supplying essential items & my order was for a non-essential item & please also check my order history too, i have ordered laptops, mobiles & many other things from flipkart & yes i have returned some products but most of the products were from clothing category & i think it is understandable & logically going no one is that much free that he/she first place a prepaid order & than return it & than wait the refund to get credited into his/her bank account & my last order which was cancelled by you was also a prepaid one & it took almost 20 days for the refund to get credited in my account. See man has created all this system so there is always a chance of an error. So thereby i request you to please get it checked & return this product & unblock my account. Thank you
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                May 07, 2020
                Flipkart Customer Care's response
                Hi,

                Greetings from Flipkart!

                We are sorry for the trouble caused.

                We would like to let you know that your recent request has been canceled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account.

                Your kind understanding and cooperation are appreciated.
                May 08, 2020
                Updated by rahulgarg319
                I am not at all satisfied with this resolution.
                May 09, 2020
                Updated by rahulgarg319
                You better provide me a resolution or i'll be forced to file a complaint in consumer court.
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                  S
                  Sagar bindu Dash
                  May 6, 2020
                  Resolved
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                  Resolved

                  Website: www.flipkart.com

                  I have ordered a laptop 4th may 2020 and for some reason i have cancelled it on 5 th May and at that time it showed that refund completed but still now i am not getting my money in my bank account i have asked customer support they told that they have initiated the money but bank is holding the money and its will take 7 days i need the money urgently i have to buy another one . At the time of taking money they are faster but at the time when they have to return the money they are becoming slower
                  Mobile [protected]
                  Email [protected]@gmail.com
                  Order ID - OD[protected]
                  May 7, 2020
                  Complaint marked as Resolved 
                  My problem till now not solved
                  Flipkart customer support has been notified about the posted complaint.
                  May 07, 2020
                  Updated by Sagar bindu Dash
                  Flipkart is making me fool where is my 50 k
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                    S
                    Sagar bindu Dash
                    May 6, 2020
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                    I have ordered a laptop 4th may 2020 and for some reason i have cancelled it on 5 th may and at that time it showed that refund completed but still now i am not getting my money in my bank account i have asked customer support they told that they have initiated the money but bank is holding the money and its will take 7 days i need the money urgently i have to buy another one. At the time of taking money they are faster but at the time when they have to return the money they are becoming slower
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    May 06, 2020
                    Flipkart Customer Care's response
                    Hi,

                    Greetings from Flipkart!

                    We are sorry for the trouble caused.

                    We regret to inform you that we are unable to fetch any information using the details shared. Hence, request you to share your registered email ID and mobile number, to check and further assist you.

                    Your kind understanding and cooperation are appreciated.
                    May 06, 2020
                    Updated by Sagar bindu Dash
                    [protected]
                    [protected]@gmail.com
                    May 06, 2020
                    Updated by Sagar bindu Dash
                    Order id - OD[protected]
                    May 07, 2020
                    Updated by Sagar bindu Dash
                    I need not get any response from support till now
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                      A
                      Ahammed Shammas P
                      May 6, 2020
                      Resolved
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                      Resolved

                      Address: Flipkart Internet Private Limited, Buildings Alyssa, Begonia & Clove Embassy Tech Village, Outer Ring Road Devarabeesanahalli Village, Bengaluru 560103, Karnataka, India CIN: U51109KA2012PTC066107

                      I ordered and product from flipkart and it delivered... But there was size issue. So when i tried to raise return.. Account gets blocked... Many other pending orders are also there in my account.. Please take serious action and unblock my account please

                      This is so brutal from flipkart..
                      I ordered product worth 53k and still to be delivered and now flipkart blocked my account without any consent... I didnt do anything wrong.. So unblock my account... Otherwise i will lost my all hard earned supercoins
                      Aug 7, 2021
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      May 06, 2020
                      Flipkart Customer Care's response
                      We will revert on it.
                      May 09, 2020
                      Updated by Ahammed Shammas P
                      I raised this complaint 4 days ago and still i didnt get any resolution from flipkart

                      They send me an mail telling that my account blocked due to unwanted returns..I didnt raised any returns on wrong intentions or not raised any unwanted returns...

                      All the returns i raised was only because of the defects of the product i ordered..

                      So please unblock my account...

                      Otherwise i will file complaint legally against flipkart for doing fraud
                      Verified Support
                      Aug 09, 2020
                      Flipkart Customer Care's response
                      Hi,
                      We are sorry to let you know that your recent return request has been canceled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account.
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                        S
                        Sadiq Ghazy
                        May 6, 2020
                        Resolved
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                        Resolved

                        Dear Sir / Madam,

                        I am writing to you to raise an issue about: poor and slow service in picking up the return leading to more delays

                        The issue that I have experienced was: Order ID - OD[protected]

                        I paid for this TV on 27th FEB 2020, the TV turned out to be defective (switching off at random) so i placed a request for a replacement within 10 days. The technician sent by flipkart to diagnose the issue had no knowledge about the product and didn't know what was wrong with it. They arranged for multiple visits to my house, causing further delay and inconvenience at my expense and then wrongly cancelled my replacement after falsely updating remarks that the issue was software related.
                        Still within the 10 day return period, I immediately contacted Flipkart and arranged for another replacement, this time the TV was uninstalled and packed for return. The initial replacement request and the second request was still weeks before the lockdown was imposed and this could've been replaced in time had Flipkart and the seller: Omnitech Retail done their jobs in the promised time frame.

                        It occurred on: 5/03/2020

                        I am no longer seeking a replacement from the seller. Omnitech Retail had wrongly cancelled my request. Flipkart should not honour the seller's policies as they are not acting in good faith. Flipkart has admitted that my request was falsely cancelled since the issue was never software related but hardware related. I would also like Flipkart to compensate me for the subscription bills for the above mentioned platforms and I am seeking a complete refund for the product and that is the only resolution I will be satisfied with.

                        I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.

                        Yours faithfully,

                        Sadiq Ghazy

                        : Order ID - OD[protected]
                        Aug 8, 2021
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        May 06, 2020
                        Flipkart Customer Care's response
                        We will revert on it.
                        May 08, 2020
                        Updated by Sadiq Ghazy
                        i still haven't heard from Flipkart
                        May 10, 2020
                        Updated by Sadiq Ghazy
                        i still haven't heard from Flipkart
                        Verified Support
                        Aug 09, 2020
                        Flipkart Customer Care's response
                        Hi,
                        We are sorry for the trouble caused
                        We are glad to inform you about your return request of the product
                        Motorola 139cm (55 inch) Ultra HD (4K) LED Smart Android TV with Wireless Gamepad has been approved by the seller and the refund has been completed on 02 Jul 20 and this should have been credited in your bank account by now. If you do not see the refund in your account by this time, please check the previous statement of your bank account before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card with the reference number in case you need further assistance(P2007021722187329720190). If they are unable to help, you may raise a dispute with the bank's grievance department cell.
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                          S
                          shaan369
                          May 5, 2020
                          Resolved
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                          Resolved

                          Address: Flipkart Internet Private Limited, Buildings Alyssa, Begonia & Clove Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Bengaluru, 560103, Karnataka, India CIN : U51109KA2012PTC066107 Telephone: 1800 208 9898 Sell On Flipkart
                          Website: flipkart.com

                          Recently i ordered a 4K tv set from FLIPKART.COM on 22nd mar just before lockdown while a sale was going on. The product was supposed to be delivered by 28th mar, which never happened due the unexpected circumstances of covid19. Under the circumstances it would've been difficult to deliver the product they kept me on hold for a long time as of today is 5th may, they kept on telling the product will be delivered soon and nothing happened.And the final blow was that they themselves cancelled my order a few days back without my notice and kept on saying that they did that with my consent while they never asked me a thing, and finally all was gone the deal, the product everything.Moreover they kept my money on hold( a quite large sum bcoz of a tv) for more than 40 days and refunded without any kind of compensation.They literally gave me nothing other than trouble like countless hours of mailing them without any fruit. I dont even understand how can they survive against amazon(customer satisfaction at its peak).

                          The day i ordered from flipkart there was an equivalent available on amazon too and now that is gone too, i really regret choosing flipkart. And its not my first my first bad experience from flipkart, they successfully disappointed me before too.

                          In order to fix this provide me with some kind of compensation like vouchers nd all or at least provide me the deal i was getting.
                          Aug 6, 2021
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          May 06, 2020
                          Flipkart Customer Care's response
                          We will revert on it.
                          May 06, 2020
                          Updated by shaan369
                          well they contacted me but just for nothing. They did absolutely nothing and were only concerned with getting their reviews corrected for doing nothing! They called me just to waste my time.
                          Verified Support
                          Aug 09, 2020
                          Flipkart Customer Care's response
                          Hi,
                          As per the telephonic conversation with the team, thank you for confirming that the refund of Rs 31898/- is received by you.
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                            P
                            Patial yogesh
                            May 5, 2020
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                            I bought a wrangler shirt from flipkart but delivered me a wrong product.
                            I put the issue for return and refund from 27 february 2020 to 27 march 2020.
                            But no solution provided to me till this date.
                            So please provide me refund of wrangler checkered shirt.
                            Or i will go to the consumer court for refund and compensation.
                            Thanks..
                            Yogesh.
                            My flipkart account...
                            [protected]@gmail.com
                            Mobile [protected]
                            Bank account..[protected]
                            Ifsc code punb0337600
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            May 06, 2020
                            Flipkart Customer Care's response
                            Hi,

                            Greetings from Flipkart!

                            We are sorry for the trouble caused.

                            We would like to let you know that your recent return request has been cancelled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account.

                            Your kind understanding and cooperation are appreciated.
                            May 07, 2020
                            Updated by Patial yogesh
                            What type of HIGHER RETURNS.
                            AND MY PURCHASE IS HIGHER THAN RETURNS.
                            SO PLEASE UNBLOCK MY FLIPKART ACCOUNT.
                            AND MAKE THE RETURN AND REFUND OF WRANGLER CHECKERED SHIRT WITH IN TIME.
                            THANKS.
                            YOGESH.
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                              S
                              Sravan Mudumba
                              May 5, 2020
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                              Address: H.No.2-4-1027/3, Gokulnagar, Hanamakonda, Warangal

                              Sir

                              The problem is not solved till to date...… and not refunded my money which I was purchased from flipkart….

                              Kindly take action against the flipkart merchange and arrange to refund my money back at an earliest please

                              I am suffering from 1 and half month...…..
                              I was also loss the money with interest of EMI
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                                G
                                Gurunath Palkar
                                May 5, 2020
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                                Address: 03,SUNIL CHAWL PASTHAL, NAKATARADUR RD,NR MILITRY SCHOOL, BOISAR PASTHAL TARAPUR APP

                                My old mobile nuber [protected] lost on few day.please change my mobile number (new number-[protected])
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                                  N
                                  Naveen Nekkanti
                                  May 5, 2020
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                                  Flipkart account has blocked please help me Id [protected]
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                                    G
                                    gyanendra nigam
                                    May 4, 2020
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                                    Hi,
                                    I purchased Syska mobile charger with order # OD[protected] on 04 February 2020.Item having 6 month warranty but it was not working since last month..
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                                      T
                                      Tencho18
                                      May 4, 2020
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                                      Flipkart had assigned me 3, 000 rupees as my paylater credit and upon checking my Cibil score, i was shocked to fine that IDFC had granted me 60, 000 worth of loan, i have noticed a foul play here and would like to take this as high as possible if we just think about the masses of the people involved in flipkart paylater, we cam guess what big a scam this is. I would like to have a resolution on this as soon as possible.
                                      Flipkart customer support has been notified about the posted complaint.
                                      May 05, 2020
                                      Updated by Tencho18
                                      Still not resolved
                                      Verified Support
                                      May 05, 2020
                                      Flipkart Customer Care's response
                                      Hi,

                                      Greetings from Flipkart!

                                      We are sorry for the trouble caused.

                                      We regret to inform you that we are unable to find your account details with the information shared. Hence, request you to share your registered email ID and registered mobile number to check and assist you.

                                      Your kind understanding and cooperation are appreciated.
                                      May 05, 2020
                                      Updated by Tencho18
                                      Email id
                                      [protected]@gmail.com

                                      Mobile no. [protected]
                                      May 08, 2020
                                      Updated by Tencho18
                                      Still not resolved
                                      May 12, 2020
                                      Updated by Tencho18
                                      No resolution from Flipkart ..very disappointed
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                                        G
                                        Gal P
                                        May 4, 2020
                                        Resolved
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                                        Resolved

                                        I had placed an order of a mobile phone on 20th march 2020, the order number is od[protected]. The product was ordered through emi scheme, the product is shown as cancelled but i did not cancel it and the emi of this month has been cut and i haven't received the product. Please look into the matter please check will it be delivered or not if no when will the refund will be processed.
                                        Aug 7, 2021
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        May 05, 2020
                                        Flipkart Customer Care's response
                                        We will revert on it.
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