Flipkart Complaints & Reviews

I ordered a Voltas Beko 183L direct cool single door Refrigerator on 2nd of June. First I paid through Google Pay Upi Rs 13990 and it was successful later when the delivery executive came to deliver the order he said payment was not reflecting so i paid through hdfc upi Rs 13990 for the same. I called the customer care executive but they told only Google pay payment was reflecting but the hdfc was not they told to wait 8 days but its still not refunded. So i request you to kindly refund the money as soon as possible.

I ordered "MOTOROLA Edge 40 (Eclipse Black, 256 GB) (8 GB RAM)" on 7th june 2023.

It was showing in order status that Item waiting to be picked up by courier partner. However, shipping date was showing 18 june which is 12 later of order placing date. And actual delivery period is shwing 2 days only.

i want clarification on why is it like this and why flipkart taking too much time order shipping only?

on call with customer care executive, he said he (Flipkart) cant do anything. This said problem is from logistic team and we cant answer for logistic team. also he said that Logistic team is not answerable to Flipkart or vice versa.

Was product ready at seller or was it out of stock? and was it seller took money beforehand on credit and itself waiting for product so that shipping date is so long.

Please provide me clarification as soon as possible.

I'm facing a major issue with the installation of my Carrier AC, which I ordered from your platform. Despite the product being delivered on 27th May, the installation has not been completed yet. I have raised 10 complaints, but they are being closed without any resolution provided. To make matters worse, the status shows as 'installation done' when it hasn't been done at all. This is a clear violation of policies.

I have been patient and cooperative throughout, but the lack of response and the continuous delays are incredibly frustrating. I've reached out to customer support multiple times, but I'm not getting the assistance I need. As a loyal customer, this experience has left me deeply disappointed.

I request immediate attention and a prompt resolution to this matter. If the installation cannot be completed as promised, I would like to exercise my right to return the product and receive a refund. Please prioritize customer satisfaction and take immediate action to resolve this issue.

Order ID: OD[protected]
Refund ID: CR23061112423822567707002
Reference number: 6864675613066492305960
ICICI VISA Credit Card: ************6008
Date of order: 9.6.2023
Date of cancellation: 11.6.2023

I ordered Infinix HOT 20 5G from flipkart on 9.6.2023 at the price of Rs. 11048/- with my ICICI credit card ending with number 6008. I cancelled the order on 11.6.2023 due to delay of delivery.
Flipkart initiated the refund process and showed refund completion message on 11.6.2023. I checked my credit card and the refund wasn't credited in my account. As flipkart told me to contact the bank, I contacted the bank and they told me that they can't do anything and advised me to contact flipkart. But flipkart didn't give satisfactory response.
Please help me out of this, kindly do the needful to credit the refund to my account.

I ordered FAUSTO Stitched Block Design Pattern Back Open Slip On Loafer Shoes Casuals For Men (White) and when I opened the box i recieved there was complete different and incomplete product meaning there was only one shoe in box and completely different from what I ordered..then I created a return request on 19 may 2023 and the pickup boy clearly denied to pick up the product saying you should contact the flipkart support first and since then the flipkart support is creating new and new return request and there is no call from the courier service for pickup it is going to be a month now...I request refund immediately and I dont care weather u take this shoe back or not .. I just want my refund..
order number - OD[protected]

I received damaged monitor from Flipkart on 9th June. When i tried requesting for replacement, they always say that they're unable to hear my voice on the call and disconnect it twice and when i mailed them, then they are saying they're unable to reach me on phone number. I guess entire nation can reach me on my phone number except Flipkart. I am raising this complaint now after 3 days of banging my head on Flipkart. please help in this issue, this is clear abuse and harassment of consumer.

Hi,
As our discussion the Product which is ordered on 22 December 2022 is not delivered yet neither got refund or cancel the order
Order ID: OD[protected]

Order ID: OD[protected]
Refund ID: CR23061112423822567707002
Reference number: 6864675613066492305960
ICICI VISA Credit Card: ************6008
Date of order: 9.6.2023
Date of cancellation: 11.6.2023

I ordered Infinix HOT 20 5G from flipkart on 9.6.2023 at the price of Rs. 11048/- with my ICICI credit card ending with number 6008. I cancelled the order on 11.6.2023 due to delay of delivery.
Flipkart initiated the refund process and showed refund completion message on 11.6.2023. I checked my credit card and the refund wasn't credited in my account. As flipkart told me to contact the bank, I contacted the bank and they told me that they can't do anything and advised me to contact flipkart. But flipkart didn't give satisfactory response.
Please help me out of this, kindly do the needful to credit the refund to my account.

Flipkart refund NOT credited to my credit card account.

I purchased a boat airdopes161 last year in October. But now I am facing some charging related issue . As my product is under warranty I am trying to claim warranty for the same . But for that in I need to share my order invoice and its not showing anywhere in my order section in Flipkart. I have been trying to contact customer support Flipkart for 2-3 days but I am getting all executive busy response. I need an urgent assistance on my this issue so that I can get my order invoice to claim my product warranty.

I ordered Jack&Jones track pant on 05 May 2023 from flipkart app and price was 1574 rupees.. i used paylater and I received this product on 10 May 2023, as on flipkart app there was mentioned that product is made by 100% cotton but when i received that was polyester fabric.. I raised a return request and that day currier person came and picked up that product and after an hour I received a text message, “your return cancelled due to product is missmatching” and my flipkart account has been blocked since that day.. even delivery person didn’t come to return my product and neither i got refund amount.. if that product is missmatching then flipkart should return me back but i didnt get refund or that product too, i can’t track my order.. i am unable to talk to customer support.. they are saying your account has been blocked we are unable to help you…. Even my email id has been blocked so i am unable to send email to flipkart support.. they are so annoying.. and now i am getting message to pay 1592 rupees of Flipkart paylater.. now I don’t have that product then why i have to pay that money? Either flipkart should return my product then i’ll pay 'paylater' amount of flipkart.. even i am unable to see my paylater account … i don't need flipkart account or and also no need of pay later, just stop texting or call me for paying paylater amount, because i have already returned the product, even dont have product so its now you have settle amount with saller, i am sharing all screenshot since purchasing to picked up from me, you can see there is mentioned that product return rejected due to missmatching and after that i didnt get any message or mail or call from flipkart, where is my product can you tell me ? and please stop saying that your account has been blocked, just i know that and i dont want to use flipkart anymore just my concern about my cibil score, and i returned product because of your bad product quality, i dont need to play buy and return game. Oder id - OD[protected] Refund ID:[protected] Registered email id - [protected]@gmail.com calling number - [protected]

I have already registered a complaint with flipkart tea with complaint id: IN[protected].
For the past 3 months, I am unable to use my flipkart pay later while making purchases.0
As I contacted flipkart regarding this they told me to contact IDFC. So, I contacted IDFC regarding this.
In their reply they clearly mentioned me that everything from their end is perfect and my pay later account is active.
They directed me to contact flipkart. I am attaching the reply received from IDFC regarding this issue.
I have my KYC active till September 2025 an haven’t missed any repayments till now.
And from the IDFC also they have everything OK. But still I am unable to use pay later.
I am attaching the screenshots for your reference.
Kindly find the attachment and provide me with a resolution ASAP.As a loyal customer I have made huge purchases from flipkart and have made timely repayments for pay later.
Do the needful in restoring my pay later account.

I had order a pair of pepe jeans trousers but to my bad luck from flipkart which has the worst return and exchange services. Apparently the size of trousers mentioned didnot fit me. And I have also not removed any tags, stickers and the trousers are as new as they were when received. I immediately contacted flipkart through several calls and mail ids and requested for return through the FLIPKART app, but none of their prople showed up for return and the return date passed. If you check our calls from registered mobile number that were recorded for quality purposes you can trace how we were misguided through several pieces of advice and finally among all these fiasco the date of return/exchange finally passed and now we are left with a product which we can't use of particular amount RS. 1269/-.
Their people mentioned in several emails to come for return of the product but none showed up.
They didn't show up for return despite our repeated reminders, why should we suffer? Flipkart has got worst return facility.

We are a regular customer from flipkart. If you can't help get our refund money I shall go to consumer forum and stop all purchases from flipkart. Look into the matter as this is all wrong from your side and we are nowhere to suffer.

I am trying to login in Flipkart in my device. I am not getting any otp while logging in to account.

1.Order Update: Sorry, Flipkart order for MOTOROL... is delayed and will be delivered by Jun 10, 2023. Track: http://fkrt.it/RutqOwNNNN.

2.Flipkart Issue Update: We're still looking into your concern with order OD[protected] and would like to thank you for your patience. Rest assured, we will resolve it by Sunday, Jun 11, 2023. Track here: http://fkrt.it/yEeqzwNNNN.

3.Flipkart Update: We are looking into your concern with order OD[protected] and will resolve it by 14 Jun, 9:00 PM. Track Issue: http://fkrt.it/Z4gUPguuuN.

I have ordered Bean bag with beans from Flipkart on 18 April 2022, But they didn't deliver the product so far, also they have no option regarding cancellation or refund. I complaint so many times to customer support but still issue is not resolved.

So I want my money back, which I paid through Flipkart pay later facility.
Order I'd : OD[protected]

Flipkart Transaction done on 22nd Sept 2022 for below three products along with few other product.
A.) For LED, Product was not delivered by delivery partner as per scheduled time slot. Later it was cancelled by Flipkart delivery partner itself.
B.) For remaining two product it was returned.

So, from total product that I order was of Rs 55, 638(Order ID: OD[protected]. Out of these some or the other reason three products got cancelled/returned of Rs 45, 793. Kept product with me of Rs. 9845 only.

For the cancelled product, I got a refund of 45793 initially, but later EMI was also started for cancelled product. Flipkart Axis Bank Credit have started EMI of full 55638, though I have kept product only of Rs. 9845. At this point I being charged 45793 extra amount.

Requesting Flipkart to co-ordinate with Flipkart Axis Bank Credit Card to refund my 45793 amount as I have done transaction on your platform.

Thanks,
Sanjeev Choudhary

My order id isOrder id - OD[protected]
I PAID THE FLIPKART CONTACT LESS DELIVERY WITH AMOUNT 143 VIA UPI TRANSACTION ID mentioned in the photo but payment in the app showing failed they didn't updated the payment that i have already paid flipkart are the cheaters, the seller has not updated the payment that i have done to him i have also attached the screenshot of the payment done to the flipkart seller..

Samsung 24 Inch LED TV monitor screen Damage
Flipkart return automatically cancelled
Please Help me...

Flipkart pay later not responding even after selecting emi plan it continue to ask for selecting it, it does not reflecting in payment gateway

I ordered a smartphone worth 7, 230 rupees on 7th June 2023. The product out for delivery on 9th June2023, the delivery person didn’t connected me and the product not delivered. The product was automatically cancelled at midnight without any reason. I called the customer care they told me I have an otp issue, that’s why they cancelled the order. But actually I have the otp received from Flipkart and the delivery agents didn’t connect me or cone to my address to collect the otp and deliver the product.