Flipkart Complaints & Reviews

I was supposed to get an electronic gift voucher for rs 2, 683 dated 28th november, 2019 with reference [protected] as per my flipkart affiliate account payment report statement.
But still today i. E. 26th december, 2019 i have not received any gift card from them nor they are responding to my emails.

Also as i have already uploaded my pan details, tds deduction was supposed to be 5% but they have deducted 20% tds.
My net pay was rs 3, 354 but payout statement mentions it as rs 2, 683 after 20% tds deduction.

Please help me resolve the issue.

Tracking id: shadzaidi

+2 photos

Jan 28, 2020

Complaint marked as Resolved

They don't respond initially but keep on spamming them at affiliate @flipkart.com ; then only they respond once after 10 emails.

Flipkart customer support has been notified about the posted complaint.

Verified Support

Dec 27, 2019

Flipkart Customer Care's response Hi, We are sorry for the trouble you had to go through. However, please send an email to [protected]@flipkart.com and the team will be in touch with you for further assistance.

Dec 27, 2019

Updated by Shad_Ahmad I have already emailed the affiliate team of Flipkart but they are not responding to my emails even after emailing multiple times. I get no response from [protected]@ flipkart.com i.e. the affiliate team of flipkart. I have also contacted customer care several times they also said that we have no other option as of now.

Jan 01, 2020

Updated by Shad_Ahmad I had received a Flipkart Gift Voucher as payout from Flipkart Affiliate team.

Here they mentioned that 5% TDS is deducted but there is some wrong calculation done.
My gross payout was 3354 Rs but my net amount is showing as 2, 683 Rs (which means on the backend 20% is deducted).
Although they are mentioning in email as 5% TDS but calculation behind has been 20 % deductions

Verified Support

Jan 28, 2020

Flipkart Customer Care's response Hi, We are sorry for the trouble you had to go through. However, please send an email to [protected]@flipkart.com and the team will be in touch with you for further assistance.

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Address: Kormangala, 560091

Hi my self Harsha I has payment over due in Flipkart, they called me to make a single payment to get waive off of due amount so I did single payment but no response from their side it's been 4 months ago, not even customer care responsding correctly, please forward this complaint to Flipkart, where oreder ID OD[protected] and after o made a payment they didn't update 4 months ago already no response from Flipkart side

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I ordered a durafit strong multifunction 2.0 hp motorized treadmill (With massager) with order id-order id - od[protected] on flipkart. I ordered this on 3rd dec 2019 with (Prepaid of 28248 rupees) and expected delivery was on 19th dec 2019. On 21st dec. I received a notification of order delivered but i didn't receive any call or anything i don't know where they deliver the order. It's a complete fraud. Now they are just delaying and no satisfactory reply came from that side. Sir please help me.

Jan 31, 2020

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Dec 27, 2019

Flipkart Customer Care's response We will revert on it.

Verified Support

Dec 31, 2019

Flipkart Customer Care's response Hi, We are sorry for the trouble caused. We're writing to you about your Durafit Strong Multifunction 2.0 HP (Peak 4.0 HP) Motorized Foldable (with Massager) Treadmill with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund has been completed on 28 Dec 19 and will be reflecting on your account by 09 Jan 20. Please check the previous statement/unbilled transaction of your account before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell.

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Address: 560066

I ordered the product on 19 december morning, 6:30 am to which i got delivery date latest of 21 december, on 21 i opened pack and it was something else so i asked for replacement then from then my product is not picked up or replaced and they refuse to give information of contact person, i tried to contact customer support multiple times but they say today it will be delivered and then nothing happens.

Mate 30 pro tampered glass is curved and the one i got is flat and not even half my phone screen.

+3 photos

Jan 28, 2020

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Dec 27, 2019

Flipkart Customer Care's response We will revert on it.

Verified Support

Jan 28, 2020

Flipkart Customer Care's response Hi,

We are sorry for the trouble caused. We're writing to you about your Power Tempered Glass Guard for Huawei Mate 30 Pro with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund has been completed on 07 Jan 20 and should be reflecting on your account by now.

ARN number: P2001041010247658338678

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I ordered a gift for my sister which i had to take with me for her. The expected date for product dilevery was 25 december and i had my train at 26 december morning. Flipkart changed the delivery date at 25 night from 25 december to 30 december. Very much unsatisfied with their services. Worst service. How can they change the dilevery date like this.

Jan 27, 2020

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Dec 26, 2019

Flipkart Customer Care's response Hi, Thanks for writing in. We are sorry for the trouble you had to go through. However, we're writing to let you know that the courier service provider has schedule the delivery of "Aawari Flared Women Pink Trousers'' to you on "30th Dec 19''. Have a nice day!

Verified Support

Dec 26, 2019

Flipkart Customer Care's response Hi, We are sorry for the trouble you had to go through. However, we're writing to let you know that the courier service provider has schedule the delivery of "Aawari Flared Women Pink Trousers'' to you on "30th Dec 19'' due to unforeseen reason. Have a nice day!

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Address: 441111

I have purchased macbook air from flipkart on 21th dec 2019 with order id od[protected]. But invoice given to me has mentioned wrong serial no of product. My product serial no and serial mentioned on in voice is not matching. I have written complaint about mismatch of serial no of product in invoice on 26 the dec to flipkart which was to be resolved by 31 dec. I will not get the warranty because of wrong serial number

Flipkart customer support has been notified about the posted complaint.

Verified Support

Dec 26, 2019

Flipkart Customer Care's response Hi, We are sorry for the trouble caused. We're writing to you about your Apple MacBook Air Core i5 5th Gen - (8 GB/128 GB SSD/Mac OS Sierra) MQD32HN/A A1466 with order ID OD[protected]. We’d request you to share the document confirmation from the brand authorizes service center mentioning that the serial number is mismatching in order to assist you further.

Dec 26, 2019

Updated by SumitSN hi, see its clearly you can figure out that serial number is mismatching, i m attaching photo of invoice and serial number mentioned on the box,

Verified Support

Dec 31, 2019

Flipkart Customer Care's response Hi, We are sorry for the trouble caused. We are writing about your replacement of the Apple MacBook Air Core i5 5th Gen - (8 GB/128 GB SSD/Mac OS Sierra) MQD32HN/A A1466 has been approved by the seller. We would like to let you know that courier service provider has schedule the pickup and delivery of the product from your address by 02 Jan 20. The seller will ship the replacement to you via the courier service provider and this will reach you by 02 Jan 20. You can also check your order status here: http://fkrt.it/bqWLi~NN.

Dec 31, 2019

Updated by SumitSN Received the replacement product,
But my question is why do you sent the replacement product if you don't want to change the serial number on invoice?
Serial number mentioned on my invoice which is 1PMQD32HN/A is not valid. You can confirm from apple's website https://checkcoverage.apple.com/us/en/

And also Serial number mentioned on my invoice is not matching with the replacement product serial number. I am attaching replacement product's image with serial number

This is purely cheating and flipkart you are responsible for this.

Please stop cheating people and give my money back from now onwards I will not buy single product from flipkart.

Jan 02, 2020

Updated by SumitSN the serial number of the product as mentioned on the invoice is totally fake and it doesn't exist. Probably the same fake bills are being used to pass on various apple products to unsuspecting individuals. This not only voids my warranty but also helps the seller to evade gst.

Jan 02, 2020

Updated by SumitSN Received the replacement product,
But my question is why do you sent the replacement product if you don't want to change the serial number on invoice?
Serial number mentioned on my invoice which is 1PMQD32HN/A is not valid. You can confirm from apple's website https://checkcoverage.apple.com/us/en/

And also Serial number mentioned on my invoice is not matching with the replacement product serial number. I am attaching replacement product's image with serial number

This is purely cheating and flipkart you are responsible for this.

Please stop cheating people and give my money back from now onwards I will not buy single product from flipkart.

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T

Timesaj

Jan 18, 2020

Flipkart has done the same with my purchase of Sony dslr worth 1.45 lakhs. The serial number on invoice is totally fake . This they are doing for gst and customer duty evasion . Serious fraud . I am taking this matter forward.

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T

Timesaj

Jan 18, 2020

*custom duty evasion

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Address: Rohini, New Delhi, Delhi, 110085

Order if order id - od[protected]
Few days before i ordered a watch by guess. It was mentioned that i will be delivered by 8th december at any how, but i didn’t got the product on 8th so i called flipkart twice ever thrice than at last my ordered got delivered at my office on 9th december.
As i opened the box, even outer box seemed to be opened and when i opened so i saw that the product was totally different. I made a return request on 9th but didn’t received any response 16th december as promissed.
My order if is on 17th december i got call from flipkart that they need my residence address as they not pick up from my official address the on the same day ekart executive came for pick and and took my product. I received the sms for the same in the evening. I got call from ‭ i am attaching screenshots for the call details and pick up message.
My issue is this that its been 11 days but i haven’t received my refund yet i am soo much sad that why the i shopped from flipkart its a big traitor company and you guyss are theifs.

+1 photos

Mar 2, 2020

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Dec 27, 2019

Flipkart Customer Care's response We will revert on it.

Dec 28, 2019

Updated by Sparsh shandilya No response received till now #shameflipkart

Dec 29, 2019

Updated by Sparsh shandilya No resolution provided till yet. This is a request to all customer to never rely on flipkart please dont shop costly things from them they are fraud

Verified Support

Jan 28, 2020

Flipkart Customer Care's response Hi,
We are sorry for the trouble caused. We're writing to you about your Guess W1156L3 Analog Watch - For Women with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund has been completed on 10 Jan 20 and should be reflecting on your account by now.
ARN Number: P2001091506140394531685

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Address: Patna, Bihar

I newly make flipkart id abou 10-12 product i had ordered in whick 2 product i was returned and also a nike shoe which one i was ordered i had received different model of nike shoe so i placed return request for that but they didn't accept that and also blocked my id by giving reason that i had returned high no product is that anywhere mentioned that u can't return more than 2 product in 10 or for returning is there any ratio plz don't do this this is totally unfair

Jan 26, 2020

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Dec 26, 2019

Flipkart Customer Care's response Hi, We'd like to let you know that our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account. Also, the seller will not be able to accommodate the return request.

Verified Support

Dec 26, 2019

Flipkart Customer Care's response Hi, We are sorry to let you know that our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account. Also, the seller will not be able to accommodate the return request.

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Hi i ordered for a mobile on 21st dec 19 on flipkart i got confirmation from flipkart that my order has been shipped and will be received on 24th dec. On 24th evening i got message that my order got cancel due to high demand, and 2nd next day they refund the amount. I escalate with customer care of flipkart on 24th as soon i know that my order got cancel. He assured me that we resolve the issue max 25th dec. But did not get any response from flipkart.
My order id was order id od[protected]

Flipkart customer support has been notified about the posted complaint.

Verified Support

Dec 27, 2019

Flipkart Customer Care's response Hi, We're really sorry to let you know that your order 'OD[protected]' has been canceled due to an unforeseen error that has now been fixed. You may place a new order and the seller will ensure that it is delivered to you. Your understanding is appreciated.

Dec 30, 2019

Updated by vikas garg kaithal Can you reorder it at your end, as I order in offer period. But now it's not available

Verified Support

Dec 31, 2019

Flipkart Customer Care's response Hi, We're really sorry to let you know that your order 'OD[protected]' has been canceled due to an unforeseen error that has now been fixed. You may place a new order and the seller will ensure that it is delivered to you. Also, we are sorry to let you know that the order can not be placed from our end.

Jan 02, 2020

Updated by vikas garg kaithal Then please compensate me for offer loss

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Address: Subhash Park railway colony, Latehar, Jharkhand, 822111

Flipkart से मैंने शॉपिंग करके बहुत बड़ी गलती किया मैंने us polo का एक winter jacket का ऑर्डर किया जिसका ऑर्डर नम्बर - OD[protected], कीमत - 3999/-, ऑर्डर डेट - 17/12/2019 और delever 22/12/2019 को किया गया परंतु size मे फिट नहीं हुआ फिर मैंने रिटर्न request flipkart को किया परंतु flipkart ने 4 बार मेरा रिटर्न cancel किया जो कि बहुत बेहूदगी का काम है! इनका काम है कि custamber को फसाना गलत समान बेचना, मैंने ऑनलाइन करके बहुत गलती किया मेरा 3999/- रुपया डूब गया, लेकिन मैं इसका शिकायत national counsumer girevane मे करूंगा अगर फिर भी कुछ salution नहीं निकला तो सीधे counsumer फॉर्म मे flipkart के managing पर केस दर्ज करूंगा बहुत ही धोखेबाज campny है flipkart, आज टोटल 4 बार मेरा रिटर्न cancel किया, flipkart का कहना है कि सेलर के द्वारा cancel हुआ अरे bhosdi के जब सेलर ही तेरा मालिक है तो किसलिए ऑनलाइन खोलकर बैठा है अगर मेरा refund नहीं हुआ तो मैं रोज flipkart को अपशब्द लिखूँगा क्युकी मेरा पैसा ठगी की गई है

Jan 26, 2020

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Dec 26, 2019

Flipkart Customer Care's response We will revert on it.

Verified Support

Jan 28, 2020

Flipkart Customer Care's response Hi,

We are sorry for the trouble caused. We're writing to you about your U.S.Polo Association Full Sleeve Striped Men Jacket with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund has been completed on 02 Jan 20 and should be reflecting on your account by now.

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Address: 411027

I had purchased whirlpool washing machine on 29th september 2019. Also made transaction of rs 13191. I got the product but it was damaged so i returned it. Refund process initiated on 5th december and promised to credit amount upto 13th december. But i didn't receive amount yet. They are saying contact to the bank and bank is saying we didn't get transaction on said date.

+1 photos

Jan 26, 2020

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Dec 26, 2019

Flipkart Customer Care's response Hi, We are sorry for the trouble caused. We're writing to you about your Whirlpool 7.5 kg Fully Automatic Top Load Grey with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund has been completed on 05 Dec 19 and should be reflecting on your account by now. Please check the previous statement/unbilled transaction of your account before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell.

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Address: 122004

Its been 1 month since i ordered laptop and no resolution yet. After faulty/damage laptop received i raised return request on the same day of delivery but from last 4-time replacement rejected by the logistic team without any proper reason. He only mentions there is another team in flipkart which ask them to cancel it. (Wishmaster virendra[protected].
Not sure flipkart update something to logistic and something else to customer.?
Why the logistic team is refusing to pick up although the seller is approving replacement every time.?

After this mental torcher i have been facing, i raised the request for refund also but no action has been taken.?
I sincerely request to close this on a priority basis. Either deliver it or cancel and get it to refund.

Feb 3, 2020

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Dec 25, 2019

Flipkart Customer Care's response We will revert on it.

Verified Support

Dec 31, 2019

Flipkart Customer Care's response Hi, We are sorry for the trouble caused. We're writing to you about your Lenovo Ideapad 330 Core i5 8th Gen - (8 GB/1 TB HDD/Windows 10 Home/2 GB Graphics) 330-15IKB Laptop with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund has been completed on 25 Dec 19 and should be reflecting on your account by credit card. Please check the previous statement/unbilled transaction of your account before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell.

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Address: 560099

I have ordered mobile phone on 23dec and the delivery date was 24th dec 11am,
It was not delivered on time,
I have raised my issue 4 times to the flipkart assistance, but the problem is still not resolved,
More over they have sent a message stating my issue will be resolved within 28th dec.

I m in need of my order immediately, but these people give delivery date and not deliver exactly as mentioned, what is the use of ordering in flipkart.

Worst service ever experienced in flipkart,

Please raise my query and make sure i get my order by today.

Jan 30, 2020

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Dec 25, 2019

Flipkart Customer Care's response We will revert on it.

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Address: 700157

I had purchased one nike black mens round tshirt, refund request successfully initiated against the wrong size, courier person cancelled the reverse pickup from there side as they were not able to pickup the same at my convenient time, but then flipkart also denied to take and product back even after return request was approved within return timeline, this is complete unprofessional act showed by flipkart officials, where courier partners cancels the reverse pickup and we customers suffers and customer team answers in some unprofessional way.

Jan 30, 2020

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Dec 25, 2019

Flipkart Customer Care's response We will revert on it.

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Address: Anathanath House calicut

As a customer am giving you 0 rating for your service, i had ordered a redmi mobile through flipkart, it was planned for a gift, i called one of your executive regarding delivery delay after that while i looking today it seems to see that the order has been cancelled without my knowledge. I had ordered item through credit card there will be a loss for me as interest why i should i pay the loss occured by your employees... Very very very poor customer service flipkart,

Jan 28, 2020

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Dec 25, 2019

Flipkart Customer Care's response Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your order details from the shared information. Request you to share the correct order ID in order to assist you further. Hope to hear from you soon.

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My flipkart account ([protected]@gmail.com) got blocked due to high returns and they didn't warn me before ordering and rejected my return request. I ordered some products in 3-4 quantity in different colour on same date & they all got delivered on same date but i didnt like the quality so had to return all of them together. They said that there all multiple return requests so blocked account. But when i ordered either they should warn me before or first resolve the return requests then block it. They wasted my so much of time & money. Return policy is upto 4th january 2020 but i cant do anything.
They blocked the account with open return request without resolving them. I had loss of 3600rs. Even customer supports are mailing same replies saying that 'we understand your problem but seller has rejected your return request'. I have not purchased directly from seller but from flipkart so fk is answerable to all my complaints. How can they put now everything on seller's head sitting and talking robotic language? Please help!

Flipkart customer support has been notified about the posted complaint.

Verified Support

Dec 25, 2019

Flipkart Customer Care's response We will revert on it.

Dec 25, 2019

Updated by sujjuda one person name Rahul Tripathi called me and he was asking my debit card details when I was telling him to refund in my bank and he was asking me my personal details which is wrong.. this is a fraud thing.. the people are making money using this complaint.. their cheap mentality and when I asked him why you are asking me card detail when i am giving my account number he disconnected my call

Verified Support

Dec 31, 2019

Flipkart Customer Care's response Hi, We'd like to let you know that our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account. Also, the seller will not be bale to accommodate the return request.

Dec 31, 2019

Updated by sujjuda But before ordering you should inform not after delivering the order. As all these products came on the same day so i have to return altogether as i didn't like the quality of the product. Am i forced to keep the products!?? This isn't the policy. Products are still under return policy instead of that You blocked my account. This is what you do with customers! Giving wrong policies and make them buy and later on force them to keep bad quality things. See you deliver all products on same date and if i could have got some products early then i could have checked quality first and wouldn't have accepted other products. But you delivered all together only so i cane to know about the quality of all products at same time only. So what am i supposed to do now? Keeping all bad products which aren't worth of a penny because of your new policy which i cane to know after buying.
See if you go to shop and buy 4 packed products (different colours) and after going home you open and realise that products are waste. Then you go back to shop and seller tells you that you can't return all products as this is unusual. So what will you do? Because either seller could have informed you before buying or could have refunded you this time and next time onwards you will buy higher range better quality products. Right!!
Either warn before and refund this time and next time onwards i will not return. Because that's cheating as after delivering you are saying you can't return.

Verified Support

Jan 28, 2020

Flipkart Customer Care's response Hi,

We would like to let you know that our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account. Also, the seller will not be able to accommodate the return request.

Jan 28, 2020

Updated by sujjuda Why are you replying same robotic answers again and again? Read what you are typing first. And read with your head what people are writing to you, listen them properly, try to understand what is the real concern and where does fault lies and what should be done legally. Dont waste your and others time by copy pasting same replies.
ThankYou!

PS: Dont again show this reply to this concern again
"We would like to let you know that our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account. Also, the seller will not be able to accommodate the return request."

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V

Viknesh Elango

from Tirupur, Tamil Nadu

Apr 19, 2022

As I ordered a truke air pods 3days before the problem is when I opened the box there is nothing inside the box i have reached the customer care many times but still now i didn't get my refund.it was my hard money so please help me with my problem.

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Address: Hyderabad, Hyderabad, Andhra Pradesh, 500038

I ordered moto action one mobile (With exchange of on7 mobile) from flipkart with order id od[protected], the delivery guy behaved very rude to my fiance while delivering, since my old mobile had screen guard, so rudely he told to remove it otherwise he did not accept the exchange and went back. After removing the screen guard again he came to collect the mobile and this time he demanded to provide the mobile charger, other wise cancel the mobile, so again my fiance went to get the mobile charger, at last i got my ordered mobile.
Here my question is who gives the author to behave like this to a customer, and fiance is staying on 2nd floor, to take this mobile at list she came 3 times to down then what is the means of door deliver.
Who gives the order to take the mobile charger while exchange, as per my knowledge flipkart take only mobile they don't need any charger. Pls take immediate action to that delivery boy and i don't need charger but return it to me and please send that delivery guy to return.

Feb 3, 2020

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Dec 25, 2019

Flipkart Customer Care's response We will revert on it.

Verified Support

Dec 31, 2019

Flipkart Customer Care's response Hi, We are sorry for the trouble caused. We're writing to you about your order ID OD[protected]. This is not something which we would want you to experience and have shared feedback with the courier service provider and the wish master so they can put additional measures in place to ensure this ind of mishaps.

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Address: Survey no 9, 560056

I am getting an error message as "we encourage fair play in line with our fair terms and conditions". I have only 1 account in my mobile for flipkart. Even then it has been blocked.

December 23 2019 (Monday) i played once & when i got second chance i got the above mentioned error.

I am using the same account for flipkart.

Can you please unblock it.

Jan 29, 2020

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Dec 25, 2019

Flipkart Customer Care's response Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details from the shared information. Request you to share the registered email ID in order to assist you further. Hope to hear from you soon.

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Address: 138 Shivom Estate Dewas, Dewas, Madhya Pradesh, 455001

I purchased blackberry mobile through flipkart order id: od[protected]
Now i need to return the product as it is damaged. Flipkart rejected my return request 4 times saying wrong reason selected. Again i have applied for return.17th dec 2019 i recieved product. 19.12.2019 i have applied for return. Again on 20, 21 and 24 i have applied return

+4 photos

Jan 31, 2020

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Dec 24, 2019

Updated by sushil.hcst I purchased blackberry mobile through Flipkart order ID: OD[protected]
Now I need to return the product as it is damaged. Flipkart rejected my return request 4 times saying wrong reason selected. Again I have applied for return.

Verified Support

Dec 25, 2019

Flipkart Customer Care's response We will revert on it.

Dec 27, 2019

Updated by sushil.hcst Return request rejected by Flipkart on 27.12.2019. Again I have requested for return.

Dec 30, 2019

Updated by sushil.hcst Again request rejected by Flipkart. Please suggest what should I do

Verified Support

Dec 31, 2019

Flipkart Customer Care's response Hi,
we request you revert with ID proof in the mail wich sent you by the Flipkart.

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S

sushil.hcst

from Bhopal, Madhya Pradesh

Dec 25, 2019

Recieved a mail from customer support Flipkart requesting for pan card and Aadhar card. I have provided the same through mail. Mail screen shot attached.

mobile return issue blackberry - Comment #3614069 - Image #0

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I have paid money for flipcart request from my brother flipcart order and money was debited from my account, but his order was not confirmed yet. So, please either confirm my order or give my money back. I can provide you the reciept if wanted. But ensure that my money should be returned back. My payment was done from google pay on 21 st december, 2019.

Jan 26, 2020

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Dec 25, 2019

Flipkart Customer Care's response Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details from the shared information. Request you to share the registered email ID in order to assist you further. Hope to hear from you soon.

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