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Flipkart Complaints & Reviews

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Updated: Feb 26, 2026
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Flipkart reviews & complaints page 1039

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S
Shreyak Ghosh
Jan 11, 2020
Resolved
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Address: 560105

I ordered samsung galaxy a70s mobile from flipkart on 6th january which got delivered on 8th january.
During checking the phone it has been observed that the front camera of the handset is unable to focus/ taking blurry photos.
I reported the same to flipkart customer care. They arranged technician visit to check the issue and the technician agreed that the front camera is indeed taking blurred photo. But, the return request was rejected stating "the technician troubleshooted and fixed the issue" which was a complete wrong information.
On reporting this flipkart again arranged a technician visit. This time i requested the job sheet as suggested by the flipkart customer care over call.
The technician has mentioned that the phone camera is taking blurred photos and i signed the job sheet.
Again they have rejected the return request.

Its completely frustrating to face this repeatedly. I bought the mobile with my hard earned money and it really worst experience i am having.
I hope you would understand my grievance and experience i am facing. Kindly look into this.
Jan 13, 2020
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jan 12, 2020
Flipkart Customer Care's response
Hi, We're sorry to hear that you're facing issues with your Samsung Galaxy A70s (Prism Crush Black, 128 GB). We'd like to let you know that the technician has confirmed that the issue has been resolved in your device. Hence, the seller will not be able to accommodate the return request. However, if you are facing any issues with your product, kindly contact the brand authorized service center so that they will help you out. Your kind understanding is appreciated.
Verified Support
Jan 14, 2020
Flipkart Customer Care's response
Hi, Thanks for writing in. We are sorry for the trouble you had to go through. However, we're writing to let you know that the courier service provider has confirmed that the replacement of "Samsung Galaxy A70s (Prism Crush Black, 128 GB)'' was delivered to you on "13 Jan 20''. Have a nice day!
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    Sathya Rasu
    Jan 11, 2020
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    Address: Rajiv gandhi nagar, patnoolchathiram

    I purchased TV lost one month ago, (02/12/19) but after 16 days my tv remote and display issues come, but jeevws technician atternd that problem he told in side board probkem but time taking too much timr Blaupunkt tv customer service not response, so please arrange alternate tv my best suggestion flipKart only response the not quality the product
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      Akshay Verma76
      Jan 11, 2020
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      Address: #113,Focal point,Rajpura, Patiala, Punjab, 140401

      I am complaining flipkart customer support since 11th november that i am not able to pay my paylater bill. Every time i raise my concern the team asks me to wait for few days. After waiting for those few days everytime i get an email stating that your account has been blocked and we have resolved and replied to your query. But they are not able to understand that i want to pay my bill. And to pay the bill i need to login into my account.. Everyday i receive a message, a call and an email. I am frustrated. Today i received a message stating that a legal action would be taken. What should i do when i have no way to pay the bill. Flipkart and flipkart pay later team are out of sync and they are harassing me. I raised this concern atleast 15 times through calls, flipkart facebook page, and twitter handle. But they are not understanding what is the concern i am raising. They think it is just about the account being bocked.
      Flipkart customer support has been notified about the posted complaint.
      Jan 11, 2020
      Updated by Akshay Verma76
      [protected]
      Akshay.[protected]@gmail.com
      Verified Support
      Jan 12, 2020
      Flipkart Customer Care's response
      Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details from the shared information. Request you to share the registered email ID in order to assist you further. Hope to hear from you soon.
      Jan 12, 2020
      Updated by Akshay Verma76
      My registered mobile number for flipkart is [protected]
      And email id is akshay.[protected]@gmail.com

      Flipkart has blocked my account and due to which i am not able to pay the paylater bill.I am expecting flipkrt to help me on this issue since 11th november but they are not even able to undertand me.i am getting emails, messages and phone calls every single day but i have no way to pay what can i do
      Jan 12, 2020
      Updated by Akshay Verma76
      Kindly just give me a way so i can pay the bill.either help me unblock my account for a day or just provide me a link to pay the bill directly
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        K
        krishnamurthy_k
        Jan 11, 2020
        Resolved
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        Address: Anantapur, Andhra Pradesh, 515001

        It is to bring to your kind the notice that on 01.01.2020 while searching for washing machine on flipkart mobile application, i found ifb 6kg 2d washing machine with10% cash back order on the sbi credit and debit emi cards.. I ordered the product using my sbi debit card emi option. But i didn't received cash back till date.. I preferred complaint with flipkart, bit they denied to refund the amount stating that the offer applicable on only selected washing machines.

        In this connection, it is to bring to your kind notice that if it is available only on specific products then why flipkart showing the 10% cash back offer below the product details of ifb 6kg washing machine.

        Hence, flipkart cheated me by not giving cash back on my of washing machine..

        Regards
        Krishna murthy
        [protected]
        Feb 13, 2020
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Jan 12, 2020
        Flipkart Customer Care's response
        Hi, We're sorry to hear that you're facing issues with your IFB 6 kg 2D Wash Fully Automatic Front Load with In-built Heater White.We'd like to let you know that the technician visit has been arranged and the same should be completed on or before 13 Jan 20. The seller will take action on the return based on the update from the technician.
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          Naved Anzum
          Jan 11, 2020
          Resolved
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          Resolved

          maximum units allowed for purchase reached

          "maximum units allowed for purchase reached", am experiencing this kind of popup over my screen whenever i am trying to place any order. And that item has not been ordered by me in the near past also. Such poor service by flipkart although i don't get these types of error kind of things over amazon or snapdeal. You guys also blocked my account unnecessarily and this is what kind of experience you are providing to your customers....
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          Paramvir49
          from Thanesar, Haryana
          Jan 10, 2020
          Resolved
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          Resolved

          Hi,
          My name is paramvir singh. My registered mobile number is +91 [protected]. I tried to book a flight from flipkart app on 27th december 2019 twice on the name of parneet kaur but due to flipkart's technical error, booking was failed both the times and the amount of inr 76382 was deducted from my account both times. As it is mentioned in a email that i received from flipkart that flipkart has initiated the refund and it would take 5-7 working days for my bank to process the refund.
          I am attaching the screenshot of that emails for the reference. Flipkart didn't even initiated the refund from their side.
          Now the problem is that its been 10 days that i am waiting for the refund and there is no sign of it, not a single email or message from your side. I called many times on flipkart's customer care number but i got the same response that you will get the refund in 24-48 hours but i didn't get any refund yet. My total amount that is struck with flipkart is inr 152764 and i would say that's a big amount. So i am totally fed up with flipkart's approach towards a valuable customer. I have to pay the bill of my credit card from where the amount is deducted, so who will be responsible if i got penalty and interest charged from the bank for not paying bill on time.
          Then flipkart have to pay me extra amount for covering this penalty.
          Please resolve this issue as soon as possible so that i can get my refund at the earliest because i am in need of that money ver urgently.

          Thank you
          Aug 5, 2021
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Jan 12, 2020
          Flipkart Customer Care's response
          We will revert on it.
          Jan 14, 2020
          Updated by Paramvir49
          No revert till now
          Verified Support
          Apr 29, 2020
          Flipkart Customer Care's response
          Hi,

          Greetings from Flipkart!

          We are sorry for the trouble caused.

          We would like to inform you that the airline has confirmed the refund has been completed to your account and should have been reflecting by now. However, if the refund if not reflecting request you to contact the bank and raise a chargeback. Please find below the reference number for the refund,

          ARN:- 74332740013001288072117, 30005193629361171835965

          Your kind understanding and cooperation are appreciated.
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            S
            svinodkumar84
            from Delhi, Delhi
            Jan 10, 2020
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            Address: Kondapur, Hyderabad, Andhra Pradesh, 500084

            Today i ordered a smart tv,
            Thomson 108cm (43 inch) ultra hd (4k) led smart android tv with in-built soundbar & netflix worth 22999. After getting exchange and bank offer it cost to 19599. The order had been placed and i had received confirmation sms notification regarding the same. But at 6.38pm the order got automatically cancelled with no proper explanation what so ever. This should be purely considered as breach of contract! Thanks and regards vinod kumar s
            Svinod. [protected]@gmail.com
            Feb 13, 2020
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Jan 12, 2020
            Flipkart Customer Care's response
            Hi, We are sorry to let you know that your order Thomson 108cm (43 inch) Ultra HD (4K) LED Smart Android TV with In-built soundbar & Netflix was canceled by the seller as they can only fulfill orders for a limited quantity of this item. This is done to make sure that all customers have an equal opportunity to buy the item on Flipkart. However, the seller has confirmed that the refund has been completed on 10 Jan 20 and will be reflecting in your credit card by 13 Jan 20. Your understanding is appreciated.
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              Nila.
              from Mumbai, Maharashtra
              Jan 10, 2020
              Resolved
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              Resolved

              Address: Purba Medinipur, West Bengal

              Yesterday i faced a problem in my flipkart account. I was so surprised & disapointed to complain that my account has been blocked by flipkart automatically. I can't order any product. All the product i want to order is suddenly become out of stock. It is actually available but only out of stock in my addresses. There are above 400 products in my wishlist. But all of them are suddenly shown as out of stock at the same time. It's quite impossible. Flipkart service is too poor that they blocked me from yesterday. I need quick action on this.
              Jan 11, 2020
              Complaint marked as Resolved 
              Issue is not resolved yet
              Flipkart customer support has been notified about the posted complaint.
              Jan 11, 2020
              Updated by Nila.
              Issue is not resolved yet
              Verified Support
              Jan 12, 2020
              Flipkart Customer Care's response
              Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details from the shared information. Request you to share the registered email ID in order to assist you further. Hope to hear from you soon.
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                S
                somnath m
                Jan 10, 2020
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                Resolved

                Address: 171/18 SARAT CHATTERJEE ROAD, CHATTERJEEHAT, SHIBPUR, Howrah, West Bengal, 711102

                When ever i am trying to login a massage that "something went wrong" is popping up. They are sending otp but after entering the otp the same massage ("something went wrong") is popping up. Please help. I want to place order and cant log in. I am regular customer of flipkart. And it is getting difficult even to place my complain as i could not log in any more. Please see this.
                Feb 16, 2020
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Jan 12, 2020
                Flipkart Customer Care's response
                Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details from the shared information. Request you to share the registered email ID or contact number in order to assist you further. Hope to hear from you soon.
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                  N
                  Nila.
                  from Mumbai, Maharashtra
                  Jan 10, 2020
                  Resolved
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                  Address: Purba Medinipur, West Bengal

                  Recently i face a problem with my account. Whenever i want to order some products it's showing out of stock in my addresses. But actually they are available and only out of stock in my addresses. It is quiet impossible that above 350 products (Which are in my wishlist) are out of stock in my addresses in the same time. From yesterday it has been started. Whenever i want to order any product, they are suddenly shown as out of stock. Please take action against this problem. I contacted flipkart service but they didn't understand what i'm saying. I need quick action on this.
                  Feb 12, 2020
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Jan 10, 2020
                  Updated by Nila.
                  My addresses PIN codes are 721603, 721607, 721635. Above 400 products are showing out of stock at a SAME TIME. I think my account has been blocked by some unprofessional Flipkart service provider.
                  Verified Support
                  Jan 12, 2020
                  Flipkart Customer Care's response
                  Hi, Thank you for writing in. We would like to let you know that the availability of services at a location depending on a few factors like the type of item, coverage of courier partners, and policies of the respective sellers. Sellers are constantly working on expanding services and hope to reach you soon.
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                    Z
                    Zeeniz
                    Jan 10, 2020
                    Resolved
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                    Resolved

                    I've been trying to update my mobile number on the flipkart app for a long while now. It simply doesn't happen. I go to the account settings and i can update the email id and the name etc. But when i tap the mobile number, the cursor just doesn't appear. I keep tapping it but it just doesn't happen. It looks like the app just doesn't want me to change the number, which is quite frustrating frankly. I am waiting for a refund and that cannot happen until i've updated my account details. I contacted flipkart customer service many times for this. Once they said they will update the number. Next time they said they'll send a link to update the number but didn't. Flipkart has the worst customer care, honestly.
                    Feb 18, 2020
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Jan 12, 2020
                    Flipkart Customer Care's response
                    Hi, We are sorry for the trouble caused. We would request you to log in to your Flipkart account via desktop/laptop by clicking the below-shared link to update your contact number: http://bit.ly/1NUfv6R. we would request you to get back to us with the error screenshot if the issue still persists with the error screenshot so that we can assist you further.
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                      Prince692
                      Jan 10, 2020
                      Resolved
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                      Resolved

                      I want my wallet money back and settle all dues of orders in progress and return for the account you have blocked linked with this email id and [protected]. You have no right to block my money. This is very poor service and step towards flipkart downfall in future. You kick out your customer and you will face tremendous loss and downfall the way your treating flipkart loyal customers.
                      Feb 14, 2020
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 12, 2020
                      Flipkart Customer Care's response
                      We will revert on it.
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                        dbn0202
                        Jan 10, 2020
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                        Dates of incident:[protected] and before the date multiple times
                        Client number (Delivery agent number) : [protected]
                        Descrition: my almost 10 orders are cancelled by the delivery partener of flipcart, by saying i cant deliver the orders on your registerd address you have to come 9 to 15 km from your home to receive the order. Because i unable to go there i requested him to deliver my order on my register order, but he cant understand. I complain about on flipcart also but they were not giving me solution, and also ingoring my complaints and at the same time delivery agent also cant deliver my orders, i added the screenshots of my cancelled orders below. I am facing the same issue from october of 2019.
                        Desirable solution: please let the delivery agent to give delivery on my registered address and also flipcart to modify there customer support department to avoid such inhabbitant activity.
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Jan 12, 2020
                        Flipkart Customer Care's response
                        We will revert on it.
                        Jan 18, 2020
                        Updated by dbn0202
                        still my issue cant resolve and delivery agent again cancel my one order. Even he promise higher authority to deliver the product on 17 january 2020 in between 6 to 7 pm. He just given missed call to me, When i call him back on 6.25 pm then he said that he is coming in 15 minutes. He cant come and also not receive my phone also even i tried and waiting still 7.30pm. Please Resolve the Problem or Suggest me Better option if you cant. Thanks

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                          S
                          SanjayNageshwar
                          Jan 10, 2020
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                          Resolved

                          Flipkart block my account even im genuine customer and they are get my 5000rs of my flipkart gift card balance and they daily call for pay we there pay letter bill kindly resolve my issue
                          I im genuine customer of flipkart but they are doing ford with me
                          And i need a bill of some product's but i'm unable to get the bill of any product even i call customer service kindly unblock my account
                          Feb 16, 2020
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Jan 12, 2020
                          Flipkart Customer Care's response
                          Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details from the shared information. Request you to share the registered email ID in order to assist you further. Hope to hear from you soon.
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                            sathish
                            from Chandigarh, Chandigarh
                            Jan 9, 2020
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                            Address: T3 b block 17 main ecr road, Chennai, Tamil Nadu, 600041

                            Order ID - OD[protected]
                            I order Flipkart SmartBuy 16E06BK Wired Headset with Mic on 31 December 2019, almost 10 days complete. My order not delivered by flipkart.. They taken my money frauds flipkart, pls take action...

                            I want refund with new headset, don't buy anything in fraud flipkart

                            Always they are doing like this, pls do anything
                            Flipkart customer support has been notified about the posted complaint.
                            Jan 17, 2020
                            Updated by sathish
                            Still there no update from your side
                            Order ID - OD[protected]
                            I order Flipkart SmartBuy 16E06BK Wired Headset with Mic on 31 December 2019, almost 10 days complete. My order not delivered by flipkart.. They taken my money frauds flipkart, pls take action...

                            I want refund with new headset, don't buy anything in fraud flipkart

                            Always they are doing like this, pls do anything
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                              Btk
                              Jan 9, 2020
                              Resolved
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                              Resolved

                              Address: 686571

                              My account was blocked in November and I have a paylater amount of Rs.5000. But I won’t pay my due because received item was different and the next day itself I have initiated a return request. But flipkart rejected my return request and at the same time blocked my account. I have contacted customer care for 15 times. No use... Very Bad experience. My dues are also increasing.Flipkart customer care told me that they have reported my issue to concern team and next day they contacted me and told me that account couldn’t be unblocked.Now they are increasing my payment penality week by week.Please help me...
                              Feb 14, 2020
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Jan 12, 2020
                              Flipkart Customer Care's response
                              We will revert on it.
                              Verified Support
                              Apr 23, 2020
                              Flipkart Customer Care's response
                              Hi,

                              Greetings from Flipkart!

                              We are sorry for the trouble caused.

                              We understand that you were experiencing issues while making a payment and would like to confirm that the seller has received the payment of Rs.4, 799/- for the month of November.

                              Your kind understanding and cooperation are appreciated.
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                                Vivek same 1234
                                Jan 9, 2020
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                                Resolved

                                Address: Bangalore, Karnataka

                                Totally mis - match product.The ekart wishmaster did not come on 8-1-20 either. On 8-1-20, the message came that today the wish master will come .. but the wish master did not come. Flipkart & seller not solve my problem.totally mis -match product.Totally fake and different item.i have got fake & different item.Actually
                                the product which I got is seems to be not genuine and design
                                pattern of this watch is shown in the description is as different which I
                                got in actual .the product quality Is very poor not upto the mark just like
                                the g shock watches. Totally fake & different product
                                Feb 16, 2020
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Jan 12, 2020
                                Flipkart Customer Care's response
                                Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your order details from the shared information. Request you to share the registered email ID or contact number in order to assist you further. Hope to hear from you soon.
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                                  bpk1993
                                  from Delhi, Delhi
                                  Jan 9, 2020
                                  Resolved
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                                  Resolved

                                  Address: AT/PO-DATAULI , H.NO 449 BAHUA, HANSH VAHINI VIDHYA MANDIR, Barabanki, Uttar Pradesh, 212663

                                  I have ordered Usha HC 812T HC 812T Fan Room Heater on 20.12.2019 and order received on promised date 23.12.2019 and we have received a damaged piece which is not working from the same date and we have cancelled the order and requested for refund after two days and till date they are not picking up the product from us and didn't processed the refund. we had contact the customer care thrice and each and every time they are extending the pick up date only but not picking the item
                                  Feb 19, 2020
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Jan 09, 2020
                                  Updated by bpk1993
                                  Damaged heater photos attached for your reference pls see and resolved.

                                  Verified Support
                                  Jan 12, 2020
                                  Flipkart Customer Care's response
                                  Hi, We are sorry for the trouble caused. However, the seller has initiated a return request for a refund of your Usha HC 812T HC 812T Fan Room Heater. We are happy to let you know that the courier service provider has schedule the pickup from your address by 15 Jan 20. Once the product is picked up and reaches the warehouse then the seller will process for a refund. This refund will reflect within 2 business days as per standard banking procedures.
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                                    ପ୍ରଭାତୀ ପାତ୍ର
                                    Jan 9, 2020
                                    Jul 23, 2023
                                    This thread was updated on Jul 23, 2023
                                    Resolved
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                                    Resolved

                                    I am not receive my refund from flipkart

                                    Address: Rohit colony 1st line near shiv temple, 765002

                                    Hi sir, ma'am,

                                    I have ordered a samsung level u bluetooth from flipkart.com worth rs. Of 2490 on 19dec 2019. Because of item damaged i didn't like the product and returned it. The delivery boy has came to my doorstep and has taken back my samsung bluetooth next day. On 20th december 2019, i got a message from flipkart.com saying that "your refund has been initiated and it will be credited to my bank account in next 2 to 3...
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                                    suchitra t
                                    Jan 9, 2020
                                    Resolved
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                                    Resolved

                                    Address: Ranga Reddy, Andhra Pradesh, 500049

                                    Its worst service ever i have seen. I have ordered phone on january 1st. 9 days are completed still i have not received any message or call from flipkart. I have called to customer care and i had raised complaint but there is no use. I want to cancel the product but i have done with payment already. I have a doubt on flipkart whether they refund the amount or not.
                                    Feb 11, 2020
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jan 10, 2020
                                    Flipkart Customer Care's response
                                    Hi,
                                    Thanks for getting in touch.
                                    We are sorry to inform you that we are unable to find your account/order details. Request you to share us the order details or get in touch with our customer support number[protected].
                                    You can also check your order status here: http://fkrt.it/bqWLi~NN
                                    Hope to hear from you soon.
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