Flipkart Complaints & Reviews

The delivery was originally scheduled for September 21st but was subsequently postponed to the 22nd and then further delayed to the 23rd of September. Currently, there is no specified delivery date. I contacted customer service, and this has been the most frustrating experience I've ever encountered. One of the customer service representatives seemed unresponsive when I asked to speak to someone else. Every time I interact with a customer service agent, the only response I receive is that I will eventually receive my order. However, they cannot provide any information on why it has been delayed or when it will arrive. This situation is extremely frustrating, and I'm unsure if I'll consider ordering from Flipkart in the future.

Sir this is a very worst experience i had never pitched in so much money on an article, apart from that i have some assignment from my class for which i have no laptop. I'm a student of arena animation

I am a college going student and i had bought asus tuf gaming a15 laptop from flipkart worth 90k on 05/09/2023, the laptop arrived on 08/09/2023 then same day i used laptop 30 to 40minutes then i put it on shutdown, after that laptop is not turning on.

I contacted flipkart and asus and visited asus service centre also.
Then the asus executive checked my product and told me that your laptop warranty will expire in 8 days.

Afterthat he asked me about the packaging
And i told each and everything about the package then he told me that flipkart sent you a refurbished product.

I'm struggling from 18 days😭

Flipkart is doing fraud with us... Please replace my laptop or refund my money. I don't this garbage.
Take your product and refund my money or replace my product

I am raising complain since 9 September 2023 but nothing happens 🙂

They are asking for doa certificate which i don't have.
I

When will i get my replacement laptop

My name is Priyanka and my registered mobile number on Flipkart app is [protected].I have been asking for a return and refund for a wrong product delivered to me by Flipkart from last one month.I have been contacting Flipkart again and again on my own for a resolution but Flipkart has behaved very badly with me.Ignoring my issue continuously and making me wait for days, weeks and now it is been almost a month that i am seeking for an update from your team.My last conversation with Flipkart customer care team was on 17 September and I was assured that with in 24 hours i will be given an update on my return request.But as you can see it's 22 September today and till now I have received no update and no one has contacted me either.Is this really the way a customer should be treated or I should assume that Flipkart just don't want to care about the problem it's customers are facing.The way i was treated was very badly and no customer deserves this.Flipkart wasted so much of my precious time and i really don't know if they are going to do something about my case now but even though I am writing them to explain their disappointing treatment towards me.You wasted my time and my money which is not at all acceptable.I am attaching the image of my order ID and you can see for yourself what type of lousy services you are providing to your customers.I am attaching the image of the wrong item i have received.Please do the needful in my case.I want refund against my order and an apology for wasting my time.Regards.

Order #OD[protected]

Flipkart not refunding pending order's amount for weeks nor processing it!

Amount deducted from my bank account for the order.

Only showing "Delivery expected by Sep 10" but not delivered yet!

Had ordered a "Flipkart Digital Gift Card"
"₹291 + 9 SuperCoins"

"₹9 Saved Using SuperCoins"
"9 coins paid"

Customer care agents only wasting my time and not providing any refund. It's been weeks!

Flipkart is also marking issues raised by the customers as "Resolved" from their own end without the issue being actually resolved.

This is clear fraud.

Please take strict actions against Flipkart. It is regularly indulging in fraudulent activities with its customers.

Sir i ordered a weight gainer from flipkart i got it on 28 june its price is 4148 i got the box empty but flipkart is not giving refund And saying that work is going on your problem, I have raised 12 complaints on Flipkart. but not giving me refund now my flipkart account is blocked and refused to give me refund or please help me my flipkart order I'd OD[protected] & my contact number [protected] my city and pincode AGRA UP 283101
and my flipkart account is blocked flipkart block account mobile number[protected]

Order ID - OD[protected] I'm already complaint 72Hours back again I'm suffering same issue
My order delivery date 21-09-23 but your master still not responding this is my old Order ID - OD[protected] this item delivery date 18-09-23 I'm waiting in 5working days but your wish master cancel suddenly I don't now your mistake or your wish master mistake but I'm suffering how many days suffering in Flipkart Team plz solve my problem

I have ordered one phone in Flipkart 10 August 2023, promised date was 11 August 2023. But they changed the date to 14th aug still didn't receive on that date. After raising complaint they cancelled my order without my knowledge and told me to reorder the same product so i will get some voucher. But the offers where gone when i ordered next time. still i ordered and again the order got delayed from delivery date. Now i dont know what to do to get my order. My order id is OD[protected]. Mobile number is [protected]

On September 18th, I was not able to login my Flipkart account. It was showing 'Blocked Account. Send you registered email/phone no. to [protected]@flipkart.com'. I talked to the customer support 3 times but they are just giving dates. I also sent registered mobile number to their accout validation email that is mentioned above. I have used their pay later feature also and now I am not able to see or pay the amount.

After two days I received a mail informing me that my recent request had been canceled due to an unusually high number of returns in my purchase history. Additionally, it was stated that I would no longer be able to log in to my Flipkart account.

While I understand the importance of maintaining a fair and balanced return policy, I have always valued my relationship with Flipkart and have been a loyal customer for a considerable period of time. I would like to assure you that my returns have always been made in accordance with Flipkart's policies and guidelines.

I want my account to be unblocked as soon as possible.

My Account was blocked almost one year, when i asked form the the customer care then they said that due to internal policy but i did not know the reason and what type oof internal policy. and if they closed due to the high return issue then, the product is damaged then what i should do.so please take the necessary steps .so my account will open.

Dear Sir,
I had ordered white shoes and Appricoat Scrubb through COD Mode payment from Flipkart on 13 Sep 2023. But on 14 Sep 2023, I had Paid through Google Pay for the amount of Rs. 241 & Rs. 87 rupees respectively. The Payment is successfully done from my end but the Opposite party has not updated the payment mode. On the Order Delivery time, the Delivery Agent recovers the Cash on Delivery Payment as Rs. 241 & Rs. 87 respectively from us. So I kindly request you to please refund my payment of Rs. 241 + 87 = 328. my details are as follows...
Name- Dipali Rohit Gaikwad
Mob.No. - [protected]

Dear Flipkart Customer Support Team,

I hope this message finds you well. I am writing to express my extreme dissatisfaction and frustration with the recent experience I had with my order, which was placed on September 6th, 2023, for a pair of MOZAFIA Flip Flops (Order ID: [Your Order ID]).

The order was initially scheduled for delivery on September 11th, 2023, as per the information provided by Flipkart. However, to my dismay, the product was not delivered on the promised date. I received no prior communication or notification regarding any delay or change in delivery status. Moreover, I did not receive any calls or OTP requests from the delivery executive, which is the standard procedure for deliveries.

I immediately raised several complaints through the Flipkart platform to seek assistance in resolving this issue. However, I am deeply disappointed with the responses I have received from Flipkart's customer support team. I have consistently been told that the courier service provider confirmed the delivery, despite my clear and unequivocal statements that I did not receive the product. This lack of attention to my concerns is causing me significant distress.

Here is the response I have received repeatedly from Flipkart's customer support team:

"Hi,

We are writing to you about your order.

We have received a confirmation from the courier service provider post all the validation that the product was delivered to your address.

The courier service provider has confirmed that the delivery executive has delivered the product.

We would like to thank you for your understanding."

I want to emphasize once again that I did not receive the product. I have not been contacted by any delivery executive, nor have I shared any OTP for delivery. I have been a loyal customer of Flipkart for a considerable amount of time, and this experience is both disappointing and unacceptable.

As of today, it has been 10 days since my order was placed, and my issue remains unresolved. I have neither received the product I paid for nor a satisfactory resolution to my problem. Therefore, I would like to request one of the following resolutions:

Immediate delivery of the MOZAFIA Flip Flops to my address today.
A full refund of the amount I paid for the product.
I believe these are fair and reasonable requests considering the inconvenience and frustration I have experienced due to the mishandling of my order. I urge Flipkart to take prompt action to rectify this situation and restore my trust in your services.

I expect a swift response and resolution to this matter. If my concerns are not addressed adequately, I will have no choice but to escalate this issue further and explore alternative avenues to protect my consumer rights.

Thank you for your attention to this urgent matter.

Sincerely,

Mukul
[protected]

Inr 15, 903/- was deducted From my
Credit card without my concern

HDFC BANK and FLIPKART didn't
inform regarding this..(ridiculous)

Could you please explain what
M-FLIPKART INTERNET PR is?

Please Resolve this issue asap

Money deducted on 15/09/2023

I have purchased a bed from flipkart with order id OD[protected]. It was delivered on 13th September and installed on 19th September. Generally an option to download invoice comes within 24 hrs of product delivery. In my case till now there is no option available to download invoice. And worst part is, there is no option available to contact flipkart customer care also for my grievances other than stupid chat bot. I have tried so many times to contact flipkart customer care through chat bot but unable to connect. Kindly look into this matter and do the needful asap.

An amount of 9927.38 was deducted on 13th August 2023 without the knowledge of the account holder.

Below is the information from the HDFC Bank statement:
13/08/2023 M-FLIPKART INTERNET PR, P:01, 0000946 (Ref# 09999999980813003154561) 9, 927.38

Request you to please get the amount refunded and take strict actions against such incident where the amount is being deducted without the knowledge of the customer

I want to refund my money I am very sad

Hi i am a regular customer of flip kart. Recently i have ordered a mobile with replacement of old mobile. The delivery agent refused to deliver it in my office room. He said that he can not come to office doorstep. in office, someone can not go outside onduty so i told to come to doorstep. He rudely denied and told that "if you wanted to complain then do it". Now they have rescheduled the order delivery schedule.

Order ID: OD[protected]

I HAVE CANCELLED MY ORDER OF BUTTERFLY FRIENDLY COMBO PACK 3 L, 2L PRESSURE COOKER ALUMINIUM FOR Rs.949 on 16/09/2023. The payment made through debit card but still date i have not got refund. so your requested to kindly arrange the same as early as possible.

Https://www.flipkart.com/order_details?order_id=OD[protected]&item_id=[protected...⇄

I ordered Gajak same in Pic, but they sent me sweet Sonf Pills, I feel like cheated,

I ordered a toy helicopter for 300 and got to know the website is fake pls refund my money back.

I had ordered a mobile phone from flipkart. I have paid for the mobile phone online. The delivery date has passed and still they have not given me the mobile phone nor have they returned my money. You should get my money back They said that it will be delivered on 12th but my product is still not arrived. Customcare is not giving any correct information.I am very disappointed and very stressed.You should get my money.
My order ID - OD[protected]
Ekart lagistics Tracking ID - FMPP[protected]

Thanks & Regards
Velkumar
[protected]
[protected]@gmail.com