Flipkart Complaints & Reviews

I have purchased a Llyod AC with interest Free EMI OPTION on Flipkart
It was purchased through Axis flipkrt Credit card
I chose 9months interest Free EMI
I checked on the credit card application later
It was not showing the same as EMI
When I contacted the bank offical, named Deepak
He informed Flipkart is fraud, they sell at cost price
As per RBI rules he will charge 18% interest
When I contacted Flipkart multiple times
They tell they will resilve and close the tickerts without any follow up
Kindly see the attached picture
When I again after 6 tickets were closed and i contacted Flipkart customer care
The person named Sourav did not want to open a ticket
he is telling that I have not selected EMI option
What is the logical reason to use credit card to make full payment
Its causing a lot of mental stress
Kindly request your help please

Dear Reader
I have To Purchase This Product In Your Site, After the delivery your engineer comes to my address and according to him this product is not installed to My Gate and window.

Request To You Please Return This product .
Thanks

I got scammed by you guys I recently ordered a belkin cable
The packing was not good. It looks like Someone already unpacked it and replaced with a local brand cable and im Attaching the original photos.

My 2 pre-paid orders are undelivered. I tried contacting both customer care support but no help or resolution. I am fed up with customer support where they tell the status what we can see in the app and no other details they can help or escalate the issue and resolve. worst experience

Both my orders are not delivered and no resolution from flipkart or ekart

Dear Customer Support,
I hope this email finds you well. I am writing to bring to your immediate attention a distressing issue I encountered with my recent order on Flipkart, which has resulted in significant dissatisfaction, confusion, and potential legal implications.
Yesterday, I received a coupon from Flipkart, titled "Predict and Win 2023, " offering a phone for only Rs 1. Excited about this incredible offer, I promptly placed an order using the provided coupon. To my dismay, I discovered today that my order has been abruptly canceled without any prior notification or explanation. This unexpected cancellation has left me deeply disappointed and frustrated, especially considering the assurance provided by your customer service representative when I called to confirm the legitimacy of the coupon.
I would like to emphasize that I have recorded my conversation with your customer service representative, during which they confirmed that the coupon was legitimate and approved by Flipkart. This recording serves as evidence of the representation made by your representative and will be crucial in any potential legal action I may consider pursuing.
In light of the aforementioned issues, I would like to address the following points and request immediate action:
1. Reason for cancellation: I insist on receiving a clear and detailed explanation for the cancellation of my order. It is essential to understand the factors that led to this decision, especially given the prior confirmation provided by your customer service representative.
2. Coupon restoration: I expect the immediate restoration of the coupon in my account. Considering that the order was canceled without my consent, it is only fair that I regain access to the coupon and have the opportunity to utilize it as initially promised.
3. Accountability and resolution: I would like Flipkart to take full responsibility for this incident and take the necessary steps to rectify the situation promptly. I demand a tangible resolution that compensates for the inconvenience caused and addresses the potential breach of trust. Additionally, I expect assurance that Flipkart will implement measures to ensure such incidents do not occur in the future.
I want to emphasize that the recording of my conversation with your customer service representative provides me with strong evidence of the misrepresentation made by Flipkart. While I genuinely hope to resolve this matter amicably, I want to make you aware that I am prepared to explore all available legal options to protect my rights as a consumer if a satisfactory resolution is not reached promptly.
I trust that you will treat this matter with the utmost urgency and prioritize its resolution. I expect a prompt response addressing the concerns raised and a satisfactory resolution that reinstates my trust in Flipkart.
Thank you for your immediate attention to this matter

Why did you cancel my order please give me the order type again please place my order at the same price as I ordered today

I have ordered moto edge40 from product but wrong product confirmed in my account want to change product colour or confirm my order which was not confirmed or pending. I will pay through Flipkart order section.

I have ordered a motorola g13 mobile yestarday and they shipped also but flipkart cancel my orders withot telling any reason so flipkart i request to you give a order back or compensation fo time wasting and harrsement
mo.no.[protected]

Hlo seller MTAILMODEECOM I am Ordered mobile date 23/05/23(Motorola edge 40) you still not sent 9 days passed but not shipped please ship immediately
please quickly shipping my order
order id : OD[protected]

My filpkart account was blocked without any mistake.please unblock my account.i not order any thing else on filpkart but my account was blocked.please unblock my account

Hi,
I've ordered a product u. S. Polo assn. Solid men polo neck blue t-shirt order id - od[protected] for ₹2654 from the @flipkart on 2nd may, i got product on 8th may w 2023 but due size & fit issue raised a return request. On 9th may 2023 returned successfully to delivery agent but still i didn't get my refund.
I escalated these issues many times to @flipkartsupport but they refused my request to return the money back. A few days back they demanded evidence for successful pickup.
I have sent an email with all the evidence regarding successful pickup completed despite that @flipkart refused to initiate my refund back. I have attached relevant screenshots related to this matter. Kindly take some action against @flipkart.

I didn't get any resolution from anyone fro @flipkart customer support & they refused my request to refund my amount for the product which i've successfully returned to the delivery agent & i am showing you evidence as well for the same despite that @flipkart didn't refund.

Due to this act by @flipkart has given me mentally harassment. As you can see in attached how many times i requested @flipkartsupport regarding my refund.

I want to update my mobile number on my Flipkart account. But it needs otp from both the number. I have lost my phone and mobile number but have access with the email ID. Flipkart doesnot give access to change the number without the old number. Tried several times. It's really frustrating to see such lack in system. Why can't the otp be sent either to number or the email ID. What's the purpose of email if it's of no use? Please update my mobile number.

I purchased Lenovo IdeaPad laptop with order "OD[protected]" in 31-may-2023
Recently i noticed Warrenty date mismatch issue from product website i contacted the product customer care and they informed me to submit the invoice.
The invoice is lost and also not found in my registered mail id. I checked in flipkart under my order but for this product invoice option is not showing.

I bought Redmi Note 9 Pro MaxAurora Blue, 6GB RAM, 128GB Storage mobile only 695 rupees when I chacked my profile order list there is no order list for my order list pls refund my rupees

I ordered a product on April 22, 2023, and I received the wrong product in dirty condition. So I put that in for a refund, which was declined from your side, and after discussing it with the customer care executive, I got it refunded. Again, when I ordered the same product on May 2, 2023, the same issue happened again. I have to again put that in for a refund, which was declined from your side, and after discussing it with the customer care executive, I got it refunded. Not only this, when I ordered it for the third time again on May 25, 2023, the wrong product was delivered, so I contacted customer care service around 1:15 pm on May 29, 2023, for which an executive by the name of Ms. Payal informed me that I would be getting a call within 4 hours. I waited, but I did not receive a call until the evening, so I called customer care and got connected to Mr. Shreyansh, who told me that my issue would be resolved soon, but till date no such thing has been done.

I ordered a MOTO G13 smartphone from Flipkart and got a defective product and now when I am requesting for a return its not proceeding any further

I had ordered an AC from Flipkart - OmniTechRetail of Godrej 1 ton 5 star, below attached are the details of the order (Order ID - OD[protected]. It has to be dispatched in a few days but somehow the seller cancelled the order on 18 April stating technical reasons, attached is the email reference.

But we still can see it on our active orders as dispatched and will be delivered in few days. We tried cancelling from the App/Web but no success as the page shows error as something went wrong. Hence the order amount is not yet refunded due to no cancellation from UI which is a glitch at Flipkart's end. Tried customer support numerous times but there is no help from them.

Even one of the representatives says to cancel the order when the delivery guy comes to deliver it, how can I do that when the seller himself has cancelled the order then when how will it go out for delivery, attaching screenshot for the same. Now it has been almost more than a month to the order.

Each time support takes 5 days period saying your issue will be resolved but they close the ticket saying as per communication we are closing the ticket, point to be noted we did not have any communication on it. It is complete harassment where I have to ask for my own money so many times.

Even once I got a mail to send the account details as well but upon revert to same, I got another e-mail as it couldn't be delivered, as email account doesn't exist anymore contact support for the same.

I'm completely done with the platform and is seeking way to get my amount back.

Hello sir.. I've been using Flipkart for years.. I'm a Flipkart plus member too.. Then i used Flipkart pay later method and paid all my dues emi's on time or before time but never late.. now I'm facing issues on this pay later method as it shows Flipkart pay later unavailable.. it's very hard for me.. kindly do consider my request and please do the needful.. thank you

Dear Flipkart & Jeeves
Details:
Name - Abhishek Singh
Order ID - OD[protected] Claim ID: CLSPN[protected] Plan Name Screen Damage Protection
Plan ID SPFKWC[protected]
Plan Start Date Mar 9, 2023
Plan End Date Sep 8, 2023
Device Name vivo V27 Pro 5G (Magic Blue, 128 GB)
Device Model V27 Pro 5G
Device Serial Number [protected]

Together with jeeves, flipkart charges extra from people in the name of complete mobile protection and when the time comes, they deviate from their own rules, my mobile vivo v 27pro screen is broken, jeeves took 1500 online for my phone Got the 4May pickup done saying that within 10 days the screen will be changed and your device will be returned but it's been 23 days now Jeeves has stopped even replying to the mail I am a 10 year old customer of #Flipkart lose all trust No one is giving correct information nor telling why it is taking so much time ?

Abhishek Singh
Mob - [protected]