Flipkart Complaints & Reviews

I have ordered a shoes from Flipkart on 13th may but in return i received a slippers. I have complained about this case to customer service but they are only wasting my time.

Please look into the matter and refund my money because no one came for pickup and everyday they cancelled my pickup with wrong reason. Yesterday whishmaster pickup the product but it shows cancelled in app.

We have purchase new product which was received on 25-May 2023. After connecting to electrical it is not working. None of the operation is functional.

I have raised complaint multiple time but no clarity till date. Every time same response has been provided.

I am unable to login my flipkart id please help me to recover my flipkart id. i am feeling very sad .please help

I won a motorola g13 smartphone from flipkart predict and win game at RS.1 and then I ordered the product.tge next day it got cancelled.i want my product

Dear [Flipkart Higher Authority],

I hope this email finds you well. I am writing to bring to your attention a highly concerning and unresolved issue that I have encountered as a customer of Flipkart. It is with great disappointment and frustration that I find myself compelled to escalate this matter to the higher authority within Flipkart, as the standard channels of customer support have failed to provide a satisfactory resolution.

To provide a concise summary of the issue, I recently placed an order on Flipkart using the "Predict and Win 2023" coupon, which advertised a phone for Rs 1. However, to my dismay, my order was unilaterally canceled without any prior notification or explanation. This action not only resulted in the loss of the coupon but also deprived me of the promised phone at the specified price. Despite numerous attempts to address the matter with Flipkart's customer support team, I have been met with prolonged delays, unhelpful responses, and a lack of viable solutions.

It is with utmost concern that I must bring to your attention the violation of my consumer rights, which are fundamental to any transaction and must be upheld by an organization of Flipkart's stature. The following consumer rights have been clearly violated in this instance:

Right to Accurate Information: As a consumer, I have the right to receive accurate and truthful information about products, services, and promotional offers. The "Predict and Win 2023" coupon, which advertised the phone for Rs 1, constituted an offer that Flipkart failed to honor, thereby misleading me as a consumer.

Right to Redress: Consumers have the right to seek redress when a product or service fails to meet their reasonable expectations. Flipkart's cancellation of my order without proper justification and refusal to provide a suitable resolution violates my right to seek appropriate redress for the inconvenience caused.

Right to Fair Contract Terms: Consumers are entitled to fair contract terms, including the fulfillment of promises made by the seller. Flipkart's unilateral cancellation of my order without valid grounds constitutes a breach of the contractual terms and conditions that were agreed upon during the purchase.

Right to Timely Performance: Consumers have the right to expect timely performance of the agreed-upon obligations by the seller. The prolonged delays and lack of a timely resolution in addressing my concerns demonstrate a failure to fulfill Flipkart's obligations in a timely manner.

Given the severity of this issue, I urgently request your intervention to resolve the matter at the highest level within Flipkart. I demand the following actions be taken:

Immediate Resolution: Flipkart must take immediate action to rectify the cancellation of my order and provide a satisfactory solution that upholds the terms of our contract. This includes the reinstatement of the coupon or appropriate compensation for the loss suffered.

Compensation for Damages: In recognition of the breach of contract, violation of consumer protection rights, and the significant time wasted, I demand fair and adequate compensation for the inconvenience, mental distress, and disruption caused.

Review of Customer Support Procedures: It is imperative that Flipkart conducts a thorough review of its customer support procedures and practices to prevent similar incidents from occurring in the future. A robust customer support system is essential for maintaining customer satisfaction and upholding Flipkart's reputation.

I understand that as a higher authority within Flipkart, you have the power and influence to ensure that this matter is addressed promptly and effectively. I kindly request your personal attention and intervention to resolve this issue within [reasonable time frame, e.g., 5 business days].

Failure to provide a satisfactory resolution within the stipulated time frame will leave me with no alternative but to pursue legal remedies available to me, including initiating legal proceedings to seek appropriate redressal, filing

simon faleiro

I hope this letter finds you well. I am writing to bring to your attention the ongoing unresolved issue I have encountered with Flipkart and to express my deep concern regarding the lack of satisfactory resolution. The purpose of this communication is to formally notify Flipkart of the situation and to demand immediate action to rectify the matter within a reasonable time frame.

To provide a concise summary of the issue, I recently placed an order on Flipkart using the "Predict and Win 2023" coupon, which advertised a phone for Rs 1. However, without any prior notification or explanation, my order was abruptly canceled, resulting in the loss of the coupon and the promised phone at the specified price. Since then, I have engaged with Flipkart's customer support team in an attempt to resolve the matter and seek appropriate compensation, but have faced prolonged delays, unhelpful responses, and a lack of viable solutions.

Under the current circumstances, I must emphasize the following legal concerns:

Breach of Contract: By offering the "Predict and Win 2023" coupon and accepting my order, Flipkart entered into a binding contract with me. The unilateral cancellation of my order without just cause constitutes a breach of that contract, resulting in financial loss and damage to my confidence as a consumer.

Consumer Protection Rights: As a consumer, I have the right to receive goods or services as advertised and to be protected from unfair or deceptive trade practices. Flipkart's failure to honor the coupon and provide the promised phone at the specified price is a violation of my consumer rights.

Negligence and Loss of Time: Flipkart's prolonged delays, unproductive exchanges, and lack of a timely resolution have resulted in significant wasted time and inconvenience on my part. This negligence has caused mental anguish and disruption to my daily activities.

Considering the aforementioned legal concerns, I hereby demand the following:

Immediate Resolution: Flipkart must take immediate action to rectify the cancellation of my order and provide a satisfactory solution that upholds the terms of our contract. This includes the reinstatement of the coupon or appropriate compensation for the loss suffered.

Compensation for Damages: In recognition of the breach of contract, violation of consumer protection rights, and the significant time wasted, I demand fair and adequate compensation for the inconvenience, mental distress, and disruption caused.

Prompt Communication: Flipkart is obligated to maintain open and transparent communication throughout this process. I expect regular updates and prompt responses to ensure the efficient resolution of this matter.

Failure to comply with these demands within [reasonable time frame, e.g., 10 business days] will leave me with no alternative but to pursue legal remedies available to me, which may include initiating legal proceedings to seek appropriate redressal, filing a complaint with consumer grievance redressal forums, and seeking restitution for the damages incurred.

I sincerely hope that it does not come to that, as I believe in resolving disputes amicably. However, I trust that Flipkart recognizes the seriousness of this issue and the potential consequences of non-compliance with legal obligations.

I kindly request that you forward this communication to the appropriate department or authority within Flipkart responsible for addressing and resolving customer complaints. It is imperative that this matter receives the urgent attention and action it warrants.
please i need a reply to this immediately

Dear

I hope this letter finds you well. I am writing to bring to your attention the ongoing unresolved issue I have encountered with Flipkart and to express my deep concern regarding the lack of satisfactory resolution. The purpose of this communication is to formally notify Flipkart of the situation and to demand immediate action to rectify the matter within a reasonable time frame.

To provide a concise summary of the issue, I recently placed an order on Flipkart using the "Predict and Win 2023" coupon, which advertised a phone for Rs 1. However, without any prior notification or explanation, my order was abruptly canceled, resulting in the loss of the coupon and the promised phone at the specified price. Since then, I have engaged with Flipkart's customer support team in an attempt to resolve the matter and seek appropriate compensation, but have faced prolonged delays, unhelpful responses, and a lack of viable solutions.

Under the current circumstances, I must emphasize the following consumer rights that Flipkart has violated:

Right to Accurate Information: As a consumer, I have the right to receive accurate and truthful information about products, services, and promotional offers. The "Predict and Win 2023" coupon, which advertised the phone for Rs 1, constituted an offer that Flipkart failed to honor.

Right to Redress: Consumers have the right to seek redress when a product or service fails to meet their reasonable expectations. Flipkart's cancellation of my order without proper justification and refusal to provide a suitable resolution violates my right to seek appropriate redress for the inconvenience caused.

Right to Fair Contract Terms: Consumers are entitled to fair contract terms, including the fulfillment of promises made by the seller. Flipkart's unilateral cancellation of my order without valid grounds constitutes a breach of the contractual terms and conditions that were agreed upon during the purchase.

Right to Timely Performance: Consumers have the right to expect timely performance of the agreed-upon obligations by the seller. The prolonged delays and lack of a timely resolution in addressing my concerns demonstrate a failure to fulfill Flipkart's obligations in a timely manner.

Considering the aforementioned violations of consumer rights, I hereby demand the following:

Immediate Resolution: Flipkart must take immediate action to rectify the cancellation of my order and provide a satisfactory solution that upholds the terms of our contract. This includes the reinstatement of the coupon or appropriate compensation for the loss suffered.

Compensation for Damages: In recognition of the breach of contract, violation of consumer protection rights, and the significant time wasted, I demand fair and adequate compensation for the inconvenience, mental distress, and disruption caused.

Prompt Communication: Flipkart is obligated to maintain open and transparent communication throughout this process. I expect regular updates and prompt responses to ensure the efficient resolution of this matter.

Failure to comply with these demands within [reasonable time frame, e.g., 10 business days] will leave me with no alternative but to pursue legal remedies available to me, which may include initiating legal proceedings to seek appropriate redressal, filing a complaint with consumer grievance redressal forums, and seeking restitution for the damages incurred.

I sincerely hope that it does not come to that, as I believe in resolving disputes amicably. However, I trust that Flipkart recognizes the seriousness of this issue and the potential consequences of non-compliance with legal obligations.

I kindly request that you forward this communication to the appropriate department or authority within Flipkart responsible for addressing and resolving customer complaints. It is imperative that this matter receives the urgent attention and action it warrants.

Please acknowledge receipt of this email and provide a written response within [reasonable time frame, e.g., 5 business days]. I eagerly await

I redeemed a Flipkart Gift Card from Microsoft Rewards program. When I try to add it to my gift card balance, it always says something like "This card belongs to a wallet and cannot be added to balance". Please resolve it. TIA

I had ordered a Google Pixel phone in 2021. To get it repaired I need the invoice. I checked the order page and there was no Email Invoice option there.
I tried reaching out through Help Centre but apparently all lines are busy and there's still the same Covid excuse for busy lines. Next I tried to call, but there too all lines were busy. Flipkart support on twitter were responsive at first but later on they directed me to help centre. It's like going around in circles.

I ordered a table fan for Rs.2099 from Flipkart. I used GPay for the transaction, and the payment was successful (I.e., the money got deducted from the bank account. However, the status of my order still shows "pending confirmation from the bank" on the Flipkart order status webpage.

Either confirm my order request or initiate the refund procedure asap.

Order ID: OD[protected]

Return my motorola g13 smartphone which I won in flipkart predict and win contest at Rs.1.
It was cancelled by you.

Or else I will go legally and register a case against you for doing a fraud by not giving me the product.

I won a motorola g13 smartphone from flipkart predict and win game at Rs. 1. I ordered the phone and it was processed by you(the seller) and It was shipped also and the phone reached the hub nearest to me but then it got cancelled automatically . I called the flipkart customer care but they said it was cancelled by you because there was a price error.

If there was a price error then why you processed the order and shipped the product say?you didn't saw at that time?

I don't know what was the issue but I want my phone delivered because I didn't cancelled.You gave the offer I ordered the product now I want my order back.

And I paid the amount which was asked to be paid @ Rs.41 (Rs. 1 for phone +40 delivery charge) through upi.Now I want my order delivered .or else I will go legally and I will register a case against you in consumers court

If there was a price error then why you processed the order and shipped, it's not my fault I want my order and nothing else or else give my coupon of Rs.9998.As the offer was given by your side I didn't asked for it. You gave I took and ordered I want my phone.Its my humble request.

If you don't wanted to give the phone then why you gave me the free phone or launched the contest.

Reply as sone as possible and deliver my product or else I will go legally.

Respected Sir/Madam,
Greetings of the day!
I am very much suffered and trouble from this problem and that is as I purchased Daikin AC from Flipkart platform but Flipkart customer care is not supporting and not resolved my complain. purchased details as below.
Incident date 31.05.2023

Order ID: OD[protected]
Invoice Date: 13.04.2023
Product Details: Daikin ton 5-star split inverter AC
product amount: 30, 999/-

Now, I am going to explain my issue. I had talked with flipkart customer care before purchased Daikin AC and they told you can purchase now and you can installation anytime (example for after 15days 1month etc.). I ordered on 13.04.2023 and at during installation time (31.05.2023) product box open by Authorized Executive of Daikin Service Centre. All damage product photos and video attached herewith this complain.
All my Issue in brief:
When I tried complain in Flipkart they answered again and again that please contact Daikin Service Centre. After that when I Contact Daikin, they replied you have to contact flipkart.
Again, I contact back to Flipkart, they asked authorized Service Centre letter or job card and should be mentioned all damage details on there.
After that I received job card of Daikin and sent to flipkart. After that again flipkart told that handwritten job card is not acceptable, we required only computerized job card but issued that Authorized Service Centre of Daikin is not providing computerized job card.
In this whole rounding situation, which I facing troubling and suffering problem from both companies Since last week and when I talked with flipkart and said that I am going to case file against flipkart in consumer complaint but after that they will not ready to resolve this serious issue. I request to filipkart that I want only replace this product.
I want only replace this damage product immediately I am going to case file against this mentioned companies through Consumer Complaints hope, will getting resolve my issued as soon
Thank and Regards
Kshitij P Patel
[protected]
[protected]@yahoo.com

So yestardy my flipkart aacount was blocked with reason that i return too many products so i return only 3 products and and i am plus member of flipkart for years and also flipkart pay later user and i have to pay my emi but now flipkart blocked my aacount i can’t pay and this cause penalties and mental traumas for me so please help me
My flipkart account number - [protected]
Flipkart email [protected]@gmail.com

I already payment flipkart pay later but payment not update .
mob- [protected]
date of the incident- 1 april 23
description- i have already payment and dedduct amount my account no but flipkart not update my amount. please update my amount
upi ref[protected]
[protected]@gmail.com

Hi Team,

I purchased a realme tech life refrigerator from FLIPKART with order id- OD[protected]. DATED – 29/05/2023 worth INR 46, 990.The order was delivered on the very next day i.e. 30/05/2023.

At the time of delivery i found that the product was damaged and broken. I raise the request to the customer support. they schedule a tech visit and tech visitor told me that its a normal one and they wont be provide you replacement and gave response unhappy with product and my return request closed. After that i raised a return request again it goes to the seller and now that was also closed.

This seams that the flipkart dont want to follow their policies and he has no any wish to process my replacement of the product. Again i raise a request and i found that they asking me for photos of damage product, invoice and other unnecessary things. I am going through mental harassments by flipkart and they are really wasting my time.

I am requesting to Flipkart please dont play with the emotions of the people and their hard earning money.

Disappointingly, till date no technician has shown up, No customer care call was done. Despite the constant follow up with the flipkart customer support and my replacement request is still not processed, due to which I am unable to use the product since the last 15 days.

I hope this issue gets resolved with a proper action being taken against the Flipkart & Their seller OmniTechRetail who trick hardworking people into their malicious traps.

Please find the enclosed attachments as mentioned below & Looking forward to your early & positive reply.

Attachments:-
1. Invoice Copy
2. Communication & followup with customers care
3. Photographs

Hi team
i have paid to flipkart paylater i paid through paytm which was debited by my hdfc bank i paid rs 3490 on 1st april at 1:26 am but i haven't updated I am very upset please help me thank you.

Name - Subodh Kumar Rajput
Email- [protected]@gmail.com
Upi ref no[protected]
My bank - last four digits account 0493
Date of deducted- 1 APRIL 2023

Hi team
i have paid to flipkart paylater i paid through paytm which was debited by my hdfc bank i paid rs 3490 on 1st april at 1:26 am but i haven't updated my payment yet i tried many times Talked to customer care gave screen shot of their payment but no solution found I am very upset please help me thank you.

Name - Subodh Kumar Rajput
Email- [protected]@gmail.com
Issue- I have already payment done but Flipkart’s pay later payment not updated
Mobile no- [protected]
Upi ref no[protected]
My bank - last four digits account no- 0493
Date of deducted- 1 APRIL 2023
Flipkart upi id- flipkart.[protected]@hdfcbank

Hi Flipkart Team,

I ordered realme refrigerator from flipkart with cost of 46900 rs. The product which is delivered to me was damaged one. I raise a request to the flipkart for return or replacement. The request was closed by saying the reason "We are sorry We unable to process your refund request". I called to the flipkart customer care executive they again raised a refund request for my damaged product and ask me to send...

That is matter of june 3 2023 i ordered iphone 13 with exchange of my old iphone xr, i got my new phone but when the the time come for pickup of old phone nobody come for pick up and my pickup was rejected by saying that item is not matched as it was said