Flipkart Complaints & Reviews

This is really shocking for me as after so many years of shopping from flipkart this has happened to me for the very first time.
I've ordered realme x2 pro a premium phone instead i got realme 3 pro, i paid through sbi credit card emi. It was a genuine mistake no worries i applied for replacement, i recieved realme x2 pro but this time there was a white spot on display, i thought it was dust tries removing nothing happened, then i thought it's because of screen protector pre applied on screen i removed it but still nothing happened so i started the phone now that spot has yellow and green colour depending on different background. I've applied for return but this time a technician was required because it was a technical issue, okay. Technician came from jeeves, he came inspected the device and said yes it is defective and was about to file report as defective phone. Then he called his superior and sent pics of mobile on whatsapp the genius superior sitting in office told him that it was because customer (I. E. Me) has applied pressure on screen. I'm so strong i know that if i press any phone it'll break or display can stop working for sure. Still they falsely claimed it was my mistake and rejected the request. If he inspected the phone and found it defective then why did he called someone who was not on spot. Then flipkart is telling me to wait and wait but the jeeves support called me and told me they'll not provide any technical support to me anymore. I'm frustrated now, i'm having a headache a huge experience for me i'll think 1000 times before ordering any expensive stuff from flipkart. On the other hand amazon never did things like that. Not even a single casualty. I hope this complaint will help me.

I have ordered vivo z1 pro with exchange offer of rs.1550/- and balance amount i have paid three days back. Now for my old mobile it has been rated just rs.400/-for good looking and it is good working condition. There is on mentioned in the flipkart site at this rate. The person who came is a rude fellow and not listening anything and within a minute he has gone informing to raise complaint in the flipkart. I have been waiting for three days. Will anybody will look into it and solve the issue at the earliest.

Dear all,

I would like to bring this to your attention that i have ordered for mi 4a 32inch tv on flipkart on 26th nov 2019 which was supposed to be delivered on 29th nov at my home address which did not arrive on the date and no update was even updated in my order page as well after lots of struggle i somehow connected to ekart hub mumbai and got a reply from them that there has been delay as they have ye not received the product and finally on 2nd dec i got my tv delivered and then i found that i had ordered for 4a pro and received 4c pro model i was ok with it and arranged for the installation the person came on 4th dec at my place and when he opened the box there was no remote in it shocking... It was i then requested for the replacement of the product on 4th dec and on 6th dec i get a msg from flipkart that the return request has been cancelled... Don't know why... After paying money for the product what a customer gets is this..

Pathetic service given by flipkart and its seller... Now either u replace my product at earliest or please take ur product and refund my money or i will be happy to take this pathetic service of flipkart to social media and urge people not to buy anything from flipkart. Also attaching the invoice copy and the video of proof that there was no remote in the box when the installation person opens it.

Regards,
Sujit thasal

I have added gift cards to my account that worth rupees 25000 and after adding gift card i was about to order phone for me and just after that my account grt blocked by flipkart without informing me, i wany to re activated my account as i have 25k in my wallet so please help me with this
Flipkart cheat me as they have blocked my 25k and now i'm not able to order anything from flipkart i just want my money tgat is in flipkart wallet they have no right to block my money
Email - [protected]@gmail.com

I have ordered one product from flipkart and that product is being delivered by ekart logistics. When i ordered it, that product was about to deliver before 5th of dec 2019. But as of now i can see. That max day limit is passed and 6th of dec is also about to over. But they are not answering my email and messages. I have also raised complaint over flipkart about it but no answers yet.

My ekart logistic id : fmpc[protected]

I am still arguing about my product is not delivered but no one is resolving my issue. I have explained though to flipkart customer care that how much that product important is. But still no response.

I placed a order on flipkart of real me 5 (4+64) on 15 october 2019... My order is cancelled by seller... But my refund is not issued... My transaction code is 401 & merchant code is 05964.. My sbi card no. Is [protected]... Please initiate my refund... My calling no. — [protected]... My e-mai i'd is — [protected]@gmail.com... I called to sbi customer care... Then they will give information regarding transaction code or merchant code... And tells me that please complain to seller... My transaction amount is 9149...

Dear sir
I have to purchased product of flipkart 05 dec 2019.
Flipkart given offer 500rs off prepaid transaction. So i am purchased 5499 rs bluetooth home theatre.
And then payment 308 gift wallet + other amount i paid debit card.
But not applied 500 off.
They charged full amount from my bank account.
Please check.
Order id- OD[protected]

Mene samsung s9 plus order kiya tha but muje product mising mila(missing product: headset, earphone, charger). mene bhut baar flipkart care me me call v kiya but wo koi v solution ni de rhe h. Hmsah new date de dete h .
har time return request cancle ho rhe h.

I want refund

Date of Delivery: 20 Nov, 2019
Cost: @34, 999
Order ID: OD[protected]
Name: Sumit Sharma
Contact Number: [protected]

I ordered Asus 6z 64gb varient on ₹27, 999, on 25th of December, it got delivered on 26th, within 24 hours o[censored]sage, I noticed it was getting restarted automatically. On 28th I filed replace, there was some sort of troubleshoot by technical team they asked me to do some basic troubleshoot, but problem remains the same. So they proceeded with the replacement criteria. Visit by technical team was done he took the video as a proof that the product was restarting. I was given the date 3rd December to replace the product. Meanwhile I realised that the product was misbehaving more that earlier, sometimes it was heating more than normal without any usage, and it's restarting problem has been increased, it was rebooting again again for more than 10 times but didn't turned on, and on 30th November It was completely dead, without any usage. On 3rd December delivery boy rejected to pickup the phone saying that He wants to verify the IMEI number. So I cancelled the return request, I was told from Flipkart that you can change your request after 48 hours. and my issue will be resolved by 6th of December, but when I called Flipkart they are saying that your seller that is - Truenet Commerce is no approving my cancellation, they further said that my issue will be resolved by 9th December.
I am pretty sure that when I'll call on 9th December they will again increase the date to 13th of December.

Received damaged product 2nd time also. Product was ordered on 14th Oct 2019 with order ID OD[protected]
Damaged product was received on date 5th Nov 2019. After so many followups, replacement was initiated and new replacement date was committed as 30th Nov 2019. product was not delivered on 30th and new date was given as 5th Dec 2019. Finally, product got delivered and wish master denied to open the package for product condition check. We only opened the product and found damaged once again. It's been 2 months I have paid INR 35737 and taking regular followups on my product still struggling to get a good one.

I want refund with rate of interest 12% as they charge the same from customer

I have created my flipkart account before some years with the phone number 7708527xxx and the mail id cn.[protected]@gmail.com. I have changed my phone number before 2 years and logged in the flipkart account with my gmail account. When I try to update my new phone number in the flipkart account, the otps are sent to both old and new phone numbers. I couldn't get the otp sent to old phone number as I changed the phone number. When I tried calling flipkart customer care from my new phone number, its not getting connected because its not registered with flipkart. I am using the same flipkart account till date and I want the same to be continued. Could anyone please help me to resolve this problem.

Your delivery person came to me i just say please wait five min. i reaching u nad he didnt wait for me and just left from there .and i have to wait for him on road for half an hour and he just say your order will reach u tommorow .so that why i[censored] can please provide my order to me today. it will very helpful for me.

I have purchasd a new asus charger from flipkart on 23/10/2019, now the charger is not working properly so i have faced lot of problem besause the authorised asus service centre of sector-37 faridabad has deny that there is no official warranty of this product but your website claims that there is 6 months warranty. So please solve my problem as much as possible.

I ordered a phone against the order id od[protected]. The order had been placed and i had received confirmation sms notification regarding the same. But at 1.35 pm the order got automatically cancelled with no proper explanation what so ever. This should be purely considered as breach of contract! Thanks and regards
E-mail: [protected]@gmail.com

I ordered for lotto shoes cash on delivery but they were auto cancelled by the authorities and they blamed me after this and not accepting their mistakes. I ordered for boat earphone which is not delivered by the wish master and he also not accepted my call and even rejects my phone call and when i try the number with other mobile phone then he says that your boat earphone order has been cancelled. When i again call the wish master then he says that don’t call me and i will not deliver your order you can pick your order from the head office

Dear Sir,

This is to inform you that on 9th November, 2019, I have purchased a Realme 5 Hand Set for Rs.8999/-.

However subsequently I found that there is a small black spot in the touch Screen.

I therefore request you to please replace the defective product at the earliest.

regards,

Susant Kumar Padhi

I have crossed the withdrawal threshold rs. 5000. I have around rs. 6600 on my affiliate account. It was approved and i was supposed to get it on dec 1, 2019. But till now haven't got. They are not replying to my emails. Sent many. On social media like twitter, facebook i messaged them. They told me to wait untill they comes back with an update. Its been 5 days and no updates. I am in urgent need of money. My account is also verified so they shouldn't have issue to send the money. Please send asap. I am requesting. I am in urgent need of money.

My affiliate id is : ripunjoy
My email id is : [protected]@gmail.com

Dear sir,

My account has been blocked

No one in the flipkart team is responding when asked about t the reason of blocking my account.. Simply mentioning there is irregularity in my payment terms.

I don't know what irregularity i made in my payment method.

I didn't violate any terms & conditions.

Pls unblock my account.

Regards,
Marin

Hello team,
I have purchased mobile from flipkart on 13-april-2018
Redmi note 5 (Black, 32 gb). And also i have purchased extended warranty 1 year by flipkart protect with partner of jeeves.

My mobile is dead in 20th oct 2019 and i have raised complaint to jeeves. After that with lot of difficulties finally jeeves registered my complain on 30th oct (I had to struggle like hell for just registering my complaint), and just when i thought everything was in place they still they were not at all supportive for anything i had to continuously take then follow up even for the pickup and after 5 days mobile is pickup is done on 4th nov 2019.

As per the terms and conditions the sla is 10 working days and now 31 days have already passed but still no progress and now as per terms and condition he need to give me 80% amount of the invoice but still he is not giving me the amount.

I have taken many followup but he is not responding.

I purchage flipkart smartbuy 32 gb micro sd card on 10 oct 2019. One month later sd card correpted. I call flipcart customer care on [protected] for claim my product 2 year warrenty. Custmer care give me new email for complain [protected]@flipkart.com. They gave me mob no. [protected] for complain. No one register my complain for warrenty only give me mobile number and email. I want warrenty or refund my amount. Invoice is attached. My mobile no is [protected]/[protected]. Thank you.