Flipkart Complaints & Reviews

I ordered one nike shoes on 19th october vide order no. Od[protected] whose delivery was showing as 26/10/19.
Till then i was continuously chasing for the delivery of the product via mail and phone calls.
Every time i was told to wait and today finally told to cancel the order.

This was not only mental harassment but also non delivery of a gift to someone i want on the occasion of diwali.

Hi

My flipkart payment later showing due of rs 675 for the product which i have already cancelled and the customer care is only giving deadlines to resolve the matter and nothing action has been taken yet, after 10th nov i will be charged for this payment, please resolve the matter or i will escalate to higher level.

Worst customer service and response my gmail id is
[protected]@gmail.com

I had booked lg 32 inches led smart tv on 19 oct 19 and made payment on same day. Initial delivery date was 25 oct 2019.
The product has not been delivered till date.
The order id is od[protected].
On regular connecting with customer care, no response has been given so far.
Now if the item not delivered in next 24 hrs. I will lodged a legal case on this issue.
On repeated complains on the subject. No one has spoken me till date.
This create a bad impact on so much broad company called flipkart.
Now i[censored] want to maintain ur image so dont do this.
Again i am saying that del;iver my product in next 24 hrs.

I have purchased a sofa from flipkart, They delivered me a damaged product so i have asked for replacement or refund. Flipkart is not accepting my compliant and asking to keep the product with damages. Every time when they are contacting me asking me to keep the product instead of giving a proper solution on it.
Order ID: OD[protected]...

We have booked a mobile in big billion sale, which was expected delivery 26th oct 2019, but so many times flip kart team shared resolution date like 31_oct, 4th nov.. Etc still the mobile did not delivered and more over we are clearly ignored so many time conversation with the call center team regarding the solution for it, now given date was to wait till 8th nov, which was again random date, no clue how come every time we trig we get +4 days tat for that with out proper status and details of the delivery logistics

I ordered a nike shoes of amount 3597 and made a online payment through hdfc bank using phonepe method which was showing as failed, when i called bank and phonepe about the same they confirm that the payment is successfully received by flipkart but they are not accepting this due to which i am not able to get my refund.
Order id: od[protected]
Bank account number: [protected]
Flipkart account linked number: [protected]

I ordered shows from flipkart, i received in a horrible state. I requested for replacement, it didn't work. I requested for refund. Pick-up guy came for wrong product. So requested pick-up again, the pick-up guy was hesitant to pick-up horrible product. Reached flipkart 1000 times to arrange for pick-up on urgent basis. After back-back calls, escalations, in-app filings, no-one cared. No one came. I had to throw the stinky fungus products. After a week someone reached out asking experience with the product & flipkart. Then i again explained my issue to the agent. No one cared. Twitter support also sucks.

Order number : od[protected]

Product: acer laptop, qty 2, price 13999 each, for my office purpose

Order date: 1.10.2019 at the time of big billion sale

Delivery date : 9.10.2019

Revised delivery date: 22.10.2019

Today : 6.11.2019

I have been calling flipkart for this issue from few weeks now but they only say wait for some time. I even asked them to send me the location if you cant deliver and i will send my person to collect it, but they have no idea where it is and only answer i receive is wait for some.

They want me to cancel my order and reorder it, the current price is 20000 inr for each laptop which is increased by 6000.

This is pure fraud and scam they are running by offering big billion day sale.

They want you to place order for products that they dont have and cannot deliver, even if they do it with 30 % of the customers, the amount of money they get is huge and later on they tell you to cancel it.

Because of this i also missed:

1. Discounted rates which were available from other vendors like amazon and paytm at that time. The same product was available around 16000 on both the portals which is now 20000 +.

2. Money blocked for more than 5 weeks

3. Loss of time and again reordering it at a higher price

I ordered one more asus laptop same time which i got within the delivery date.

I ordered spacewood hydraulic bed vide order no. Od[protected] and same was delivered but now i want its installation at other address but same was deny the technician and then submit request for change of address but till date no reply was received from flipkart. Beside this i also submit complaint for return of the product but again no reply was received from the concern.

Request either install product at my new address...

I have order of washing machine on 21st oct of saharanpur uttar pradesh and it was showing on dehradun utrakhand. And delivery date was showing 4th nov. But it was shipped on other state and now it has been cancelled. When we order this item then your sale was ruining. And now sale has been complted. So now its showing appox 2000 difference on this item. So please suggest. Now want to this product on same prize but he is denied. We also informed to team before delhivery date for misroute and don not cancel this order. Almost 16 days later team cancelled my order. So plaese for compansate my loss.

I have ordered a sleepx mattress (A product of sleepwell) through flipkart on 1 october 2019.
Order id - od[protected]
Order date - 1/october/2019
Scheduled delivery date - 15/october/2019

The product has not been delivered till now (November 6) and neither they are cancelling product.
The customer service employee says that they cant help me and it may take few months for delivery and i cant cancel the product also.
They have kept my money and now they do not wnat to give it back.

I have called there customer care service for atleast 15 times and they are keep telling me to wait fr 24 to 48 our since last month, there is no help provided to me through customer care and whenever i call them, i register a complaint and whenever i call them next time they tell me that there is no previous complaint regarding the product

Hello,
My name is manish pathania. On october 1st, i booked an mi led smart tv 32 inch android with[protected]Manu devi) flip card id priced at 9899 ₹. Shipping address is - manish pathania
Vill. Kangru p. O. Bohni, teh&distt. Hamirpur, himachal pradesh
Pin code:-177001
Led shipped from gati courier[protected] and delivery date was 14 10 2019 and i was received on 17 october. On 19oct, a person named vinod bansal came from jeeves for installation and demo. When he opened the led for installation, the entire panel of that led was cracked. He took his picture and forwarded his complaint on his behalf. Then he said that i have forwarded the complaint. Talk to the customer care at your end. And they will give you the new led provided. After that i called mi customer care and told them all my problems, they said that if you have booked through flipkart, then they will provide you the new led. After that, i called the customer care of flipkart and told them all their problems. They said that you should be assured that your complaint has been forwarded from here. You will get a solution as soon as possible and they gave me a date on the 23rd that a technician will come on this day and he will visit. But no one came that day, so i called customer care again and they gave me the next date on the 27th. Even if no one came that day, i called again, so they said you can rest assured that your led will pick up on 4th november. And by the 10th, you will be given a new led. But no one came to pick up even on the 4th, so i called him again today on the 5th, so he said that you can rest assured that your complaint has been forwarded. We have escalated your issue to the concerned team. We will resolve your problem by 08 nov, 3:00 pm. You will get a call from a number starting with +9180679
I have been very upset for a month, but i have not found any solution yet. These are being increased on every date and i cannot find any solution for this. Please i hope to exchange my id as soon as possible. Now the limit has been reached, now i have to find some other way, or i am going to register the complaint in the consumer court. I am very upset.. If you can't change led give me my money back. Either solve this problem as soon as possible
Thanks..

Iv cancelled one saadgi black kurta on 3rd august and didnt got my refund yet... Customer service is pathetic and dey r not giving any definite answer... Plz help me withy refund

Hello sir, ma'am

Order id - od[protected] this is my order i'd. I have ordered item on 19th oct 19, it showed the delivery date as 23rd oct. Still didn't recieve my item. Its been many days. I have raised a complaint and no one resolved yet nor responded. Even when i contacted, flipkart cs said that i'll get a resolving mail to my registered mail. But no response. I have been contacting them daily sir but they are responding with the same phrase that i'll get a confirmation mail or call. But i didn't. Everyday they are saying to wait for 23 hours. Its been days i am waiting. But no response. Cs is saying me to talk to retailer. As i have order it from flipkart site why should i beg retailer to send my item. Its all their responsibility. They are not responding to my complaints also. And i even didn't have access to cancel my order. So please help me to get confirmation mail clearly about my order. Or do help to cancel order and initiate refund. I even wrote them that i'm gonna complaint to consumer court. Still no response. I didn't expect this from flipkart. Please help me in getting refund or the product sir.
Thank you.

September 2nd i ordered samsung fridge, it have a problem on door side water leaking and it also have a dent, i request to replace the fridge... After one month completed still they are not replaced and the are not giving a correct feed back about replacement

I booked a iphone from flipkart first time the delievery is failed bcoz i am not there onthat time so i got option from flipkart that i[censored] want to redelievery attempt so click here and i click that optiona. After some days when tracking my order i got a message that its deliever so ask to customer care they said to me that they will investigate tge issue but till now they are giving me date after and not resolving the issue and they dont even helping me.

I had booked one item and paid the same by credit card on 17/10/2019 (Order number - od[protected].
The order is expected to get delivered by 30/10/2019.
But no communication received till 06/11/2019 on its delivery.
Kindly update details status of my order. If you are unable to deliver it then refund the amount in my account with acknowledgement of the same.

First of all i didnt expected i face a situation like this with flipkart and to be frank am a very prestige customer to flipkart my whole purchases in flipkart worth around 4, 00, 000/- worth of purchases i did till now in flipkart and i too finally landed here to raise a consumer complaint against them...

Few months ago flipkart with his third party finance provider kissht gave me a cardless credit amount equal to 60, 000/- and i used that credit many times for emi options also... This option enabled to my flipkart account around september or october in 2018 from then i used option many times for many purchases and i am sure i paid all payments in time.. Just yesterday when i opened cibil report in cibil.com this kissht loan account also appeared i bit scared after seeing this in cibil report and i am bit worried whether i did paid all my previous monthly cardless credit bills or not... So i just started checking for those transactions in flipkart account i am able to see only flipkart paylater transactions only but not those cardless credit transactions from october 2018 to october 2019

So i called flipkart customer care service for this cardless credit statement previous year and this year their answer is you need to contact kissht as it is your lender and i contacted kissht customer support they are saying that you need to contact only flipkart...???

What is this?
Did i asked you to implement cardless credit option to me???
You only gave that feature right??
If you cant maintain the data why to introduce bloody idiotic services for publicity???

Now i want that previous statement of my cardless credit because i need to check my payment dates whether i did the payments in time or not because kissht is updating all this data to cibil credit report as it will impact my future for loan processing i need to check my loan data and i have a right to ask my statement for any period it is your responsibility to maintain the data...

Here am providing my flipkart mail and kissht loan account number which i got from cibit website.

[protected]@gmail.com
Si creva (Kissht)
Consumer loan no:

Line[protected]wf1
Individual.

Requesting you to please process this request as early as possible.

Hi,
My account is blocked without proper reason and I am following up with customer service for last 2 weeks. But, no one resolved the issue. Because of this issue, losing hope and trust on flipkart. Pls resolve atleast now.

Thanks & Regards,
Dhamodharan S

Hi, I'm Divyanshu sharma

My flipkart account has been blocked, there are pay later amount is due, needs to be paid soon or else fine will be added, its not my fault, i tried to contact flipkart customer care and gave lots of emails but no use.

Unblock my account so that i can pay it. Otherwise you people only issue legal action.

I called your customer care lot and gave lots of emails but no use. 15th November 2019 is last date of paying. Please unblock before that or else fine will be waived off

I am always tell you to unblock my account so that i can pay, this is not my fault as my account has been blocked and I'm not able to pay, i am ready to pay, no legal action will be taken because its not fault in any way, i am ready to pay the cardless credit due amount, you people are not ready to accept my payment .

Here are my Flipkart registered account no and mail id
[protected]
[protected]@gmail.com