Flipkart Complaints & Reviews

Address: Basantabati, Arambagh, 712617

I prefer to buy anything from flipkart.in my office all my friends purchase anything from my account. But one day when i book a mobile seller cancel this product. I try to book then seller cancel my product. When i complaint to flipkart they told me as our systems have observed a trend in your purchase history that suggests that the items you've purchased are usually not intended for personal use. This would also mean that you will no longer be able to login to your flipkart account.

Flipkart customer support has been notified about the posted complaint.

Verified Support

Dec 02, 2019

Flipkart Customer Care's response Hi, We're sorry to let you know that as our systems have observed a trend in your purchase history that suggests that the items you've purchased are usually not intended for personal use. This would also mean that you will no longer be able to login to your Flipkart account. Your kind understanding is appreciated.

Dec 12, 2019

Updated by sandip321 If i could not use my account pls complete block my account. Because everyday i got promotional message. You block suspend my account. Why sent me offer and promotional message.

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Address: india, Sikar, Rajasthan, 332001

I have lost my mobile number very earlier whch were registered on flipkart acc. And i have dont attached any email address to the account. Many time i told flipkart that i wants to update my mobile number but each time they say you should have pc to update it,, as soon as i became flipkart plus member after approval of my id which i submitted there on app i requested for the return fo a material which has poor fabrics they blocked my account and till now there is no response from them even regarding my order and not even regarding my account recovery. I use to call them everyday but still no result. Pls help out
Number from which i have account was-[protected] which i lost
My latest all the orders were from the my new number-[protected] but still they did not updated it.
Order for which i have issue-adidas mens black sweatshirt price 3474rs

Feb 5, 2020

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Dec 02, 2019

Flipkart Customer Care's response Hi, We're sorry to let you know that your order for the product 'ADIDAS Full Sleeve Solid Men Sweatshirt' has been cancelled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account. Your kind understanding is appreciated.

Dec 02, 2019

Updated by surendra bhaskar Its only the first product for which i applied to return than why you can say that high number of returns detected??...am not satisfied

Verified Support

Dec 30, 2019

Flipkart Customer Care's response Hi,
We'd like to let you know that your recent order has been canceled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account.

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From past one week my orders are getting cancelled automatically without any proper reason of cancellation. Today i just tried to buy infinix hot 8 from my flipkart account and after some i received the order confirmation message from flipkart but at that next step when i went see my order details i just saw that my order has been cancelled 😠😠😠.. My order i'd is od[protected]. I want a fair justice..

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Address: New Delhi, Delhi, 110019

I made an order for redmi 8a for 6499 rs on 30th nov, so please 19, paid through debit card and the order was made but was immediately cancelled saying its out of stock and will get my refund by 10 december, called up the support and the ladies told me to wait and another lady told me that it'll be done within 24 hours and again on chat i was asked to wait for 10 december and all delayed responses and robotic same replies.

Flipkart customer support has been notified about the posted complaint.

Verified Support

Dec 01, 2019

Flipkart Customer Care's response Hi, â€‹â€‹â€‹â€‹â€‹â€‹â€‹â€‹â€‹â€‹â€‹â€‹â€‹â€‹â€‹â€‹
We are sorry to let you know that your order for Redmi 8A (Midnight Black, 32 GB) has been canceled due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 30 Nov 19 and it should be reflecting in your bank account by now. Hence, closing the complaint from our end. Your kind understanding is appreciated.

Dec 02, 2019

Updated by Garima Sandal No, it is not reflecting, your call and chat support asked me to wait till 10 December again and my bank doesn't have any request regarding this refund. First, it is your fault to accept the payment when you don't have the stock then you ask me to wait for 10 days and give me different answers, this is ridiculous and I don't understand this at all. You guys will make me run behind my own money now.

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Address: 401107

My product was supposed to get delivered by 28th nov but then they changed to 29th nov. Later again they were not able to deliver and they change the date to 30th nov. Today is 30th and now they are not able to make delivery by 30th. Now they are not sure when they will deliver. It is a pathetic service by flipkart. Due this i am not able to make my plan to go out home. I am stuck because of them. My mob no. [protected]. Please take some action

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Address: TAPASH SHARMA SPS MARKETING(CENTRAL WARE HOUSING COMPLEX),HAPANIA, OPP- SATSANGHA ASHRAM, HAPANIA, SATSANGHA ASHRAM, West Tripura District - 799130, Tripura, West Tripura, Tripura, 799014

I orderd macron samsung battery but receive lava usage battery two time return place but rejected your delivery boy
1st time i am return place 2nd time return place by customer care
OD[protected]

Jan 4, 2020

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Dec 04, 2019

Flipkart Customer Care's response Hi, We are sorry for the trouble caused. We're writing to you about your Macron Mobile Battery For Samsung Samsung Galaxy Mini S5570 EB494353VU with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund has been completed on 02 Dec 19 and should be reflecting on your account by now. Please check the previous statement/unbilled transaction of your account before reaching out to the bank. You may contact your bank’s customer care with the reference number RRN:[protected]
using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell.

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Address: 187 Kailash Kuti Talawali Chanda Indore, Indore, Madhya Pradesh, 452010

Dear sir,

I had purchased two product order id od[protected] dt.18/10/19

1st product krx 60 kg combo.. Till 30/11/19 this product not received 2.5 month passed.

2nd kinsco gym.. Was received damage, and return policy ended on nov-11 because of delayed by ekart courier service for return pickup screenshot available msg received by ekart courier.

Now emi is overdue. Flipkart customer care not supporting to us and he is saying to pay emi of both product.

Please help already two month passed.

Regards,
Ravi khakre
[protected]

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Address: 98 BHABA ROAD,B-ZONE,DGP-713205, Bardhaman, West Bengal, 713205

I purchased a sandisk 32 gb memory card from flipkart, but now it is nt showing anything.I complained to sandisk but they are telling that this prduct is not genuine.I bought it on August, 2019.I am within warranty period.Sandisk is not offering any replacement as they are telling that this product is not authentic.PLZ REPLACE MY CARD...

Jan 9, 2020

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Nov 30, 2019

Updated by Puspen sadhukhan I mentioned everything in my complain.I need replacement as i am within warranty period.I lost all my study videos and photos.Help me.

Verified Support

Dec 04, 2019

Flipkart Customer Care's response We will revert on it.

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Hi,

I purchased a asus laptop from flipkart. But, now it has some issue. So, i have to claim warranty for it. When i checked on asus service portal that the laptop serial number is not matching with the one in bill and also checked the back side of the sticker in my laptop, then i realized that the bill has wrong serial number. And i have to submit the bill with the matching serial number. It is pathetic to face this kind of problems created by flipkart when it is urgently required.
Model: asus vivobook s14 s410ua-eb796t
Order date:[protected]
Order id: od[protected]
Serial no.in bill: j6n0gr00a556228
Serial no.in laptop: j6n0gr00a445221

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I don't believe now, your team will solve this case.. As the end person who will uninstallation the product. They are cancelling from their side.. Why your team is not taking action on them?? I don't understand?? Or you all doing this knowingly?? Harassing the customers in this way?? Why way?? Check, i have compliant how many times and your team unable to solve this case

Dec 6, 2019

Complaint marked as Resolved

[email protected] I have faced problem last 1.5 month. After compliant many times their team has resolved this issue. I followed their team every day more than 3 to 4 times. And emailed the same. Kept their call recording with me for further proof even sent email to their team. After so many discussions their team solved my issue.

Flipkart customer support has been notified about the posted complaint.

Verified Support

Dec 01, 2019

Flipkart Customer Care's response We will revert on it.

Dec 06, 2019

Updated by sanj12 Thank you very much for solving this issue. Appreciated your efforts.

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I recently lost my mobile number which was linked to my flipkart account.
Now i want to update my new number on flipkart but whenever i try to update the new number, it says, that the otps are sent to both my numbers. But since i do not have my old number so i can't get that otp. Now how do i update my new number on flipkart?
I also want to update my gmail account on flipkart but i am unable to do that because of the same problem.

Jan 1, 2020

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Dec 01, 2019

Flipkart Customer Care's response Hi,
Thanks for getting in touch.
We are sorry to inform you that we are unable to find your account details. Request you to share us the order details or get in touch with our customer support number[protected].
You can also check your order status here: http://fkrt.it/bqWLi~NN
Hope to hear from you soon.

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Address: Chittorgarh, Rajasthan

Respected team,

Greetings,

My orders id=od[protected] intex 11000 mah power bank (It-pb11k) a defective device delivered on 22-nov.-2019 same day we complained on flipkart official portal. We raised product return and refund request on portal as per company police terms product return or refund request resolve with in 10 days i. E. 2 dec 2019. We requested more then three time for product return and refund request on portal but company rejected that request as well we called serval times and many mails with my govt id card to customer support team but still my issue not resolve. Humble request you to kindly look inti this online crime fraud issue and resolve mine query.

Awaiting for positive response to yours side.

Regards
Kailash chandra bafna
Cell-[protected]
Email-kailashchandra. [protected]@birlacorp.com

Flipkart customer support has been notified about the posted complaint.

Verified Support

Dec 01, 2019

Flipkart Customer Care's response Hi,
We are writing to you about your recent order for the Product Intex 11000 mAh Power Bank (IT-PB11K)
We are sorry to let you know that your return request cannot be fulfilled by the seller as the courier partner has confirmed the delivery of the item to the customer with the product being intact.

Dec 02, 2019

Updated by kcbafna Dear Team,

Order id=OD[protected] Intex 11000 mah power bank

The used item of supply by suppler seller thru flipkart company, Item not working properly quality of worst of product supply, defective device delivered, not as well as new item received .

Regards
Kailash Chandra Bafna
Cell-[protected]
Email-kailashchandra.[protected]@birlacorp.com

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K

kcbafna

from Delhi, Delhi

Dec 2, 2019

Dear Team,

Order id=OD[protected] Intex 11000 mah power bank

The used item of supply by suppler seller thru flipkart company, Item not working properly quality of worst of product supply, defective device delivered, not as well as new item received .

Regards
Kailash Chandra Bafna
Cell-[protected]
Email-kailashchandra.[protected]@birlacorp.com

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Order no. Od[protected] invoice numberfadad[protected].
I got the item promptly today. The packet was properly wrapped in plastic cover. But the product packinside was not sealed and the item found to be used as clear black stains were observed in the bottom round joints and water stains on inside walls. Though the item was found working, it is a matter of building lack of trust in flipkart. The over all look of the item is also not like a new one.

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Address: 31-179/2, APHMEL ROAD, KONDAPALLI, IBRAHIMPATNAM (MD), KRISHNA (DIST) ANDHARA PRADESH, Krishna, Andhra Pradesh, 521228

My Product was not received to me. im booked 12 th NOvember 2019 but it was dated to delivery 20 th November 2019. But im not received. Is it correct to u all. Today 29 november 2019 how many days am i waiting for that . What the hell is going on there. Look I will be take it seriously.

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Address: Nagpur, Maharashtra, 440013

How my number got by fraudulent after I ordered product on flipcart.
Getting calls from [protected] saying that we are calling from flipcart and u won xuv 500 in lucky draw and for which u need to deposite Rs.8, 500/- for registration charges.
What the hell is going.. Do I need to stop purchasing from flipcart.

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Address: JADUPUR, CHAKAPAD, 762028

To,
The owner of flipkart shopping online apps.
Sub - flipkart registration problem.
Sir
With due respect, i am s. K. Behera, from phulabani. Beg to state that i want to create a flipkart account. When i register my mobile number processing for verification otp is not received.
Therefore, i pray that you will be kind enough to give me solution and oblige. L shall over great full to you.

Flipkart customer support has been notified about the posted complaint.

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Address: Bikaner, Rajasthan, 334001

In the last few years, i am using flipkart, and i agreed this is best for online shopping, and i am also a flipkart plus a member from the last 1.5 years and ordered 100+ products from this and also returned due to damaged products. But flipkart blocked my account due to an unusual number of returns in my purchase history. I want to say that my all back is based on size and damage products also here i am requesting to flipkart technical team please unblocked my account.

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Address: New Delhi, Delhi, 110006

I ordered a phone worth rupees 20 thousand rupees and the courier person denied to deliver it to my doorstep. He asked me to hang a basket, when i said there's a phone he didn't change his attitude but i persuaded him to come upstairs. When my mother asked him the same question, his response was " toh kya ho gya phone toot jaata toh mai waapas le jaata (No big deal, if the phone get broken i would've taken it back). How unprofessional his attitude was, if he doesn't want to work don't let him but please don't put heavy risk on our expensive items.

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Address: Mumbai City, Maharashtra

OD[protected] my order no in flipkart, flipkart has canclled the order itself, it has been 2 weeks of cancellation my order, i didnt get my refund back yet, as per standard it will done in 4 to 5 bussiness days but here it has been 2 weeks of cancellation done ..didn't get refund yet from flipkart

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Flipkart is saying that their most of the product is currently out of stock for my district siddharthnagar, the same product which they have delivered here in siddharthnagar earlier... They are saying that no seller ships to this address but they have delivered the same product earlier, this tym they r saying this... I don't know why they r not providing the service.. Dun knw wht to do... Please help.

Flipkart customer support has been notified about the posted complaint.

Verified Support

Nov 29, 2019

Flipkart Customer Care's response Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your order details from the shared information. Request you to share the order ID in order to assist you further. Hope to hear from you soon.

Verified Support

Nov 29, 2019

Flipkart Customer Care's response Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details from the shared information. Request you to share the registered email ID or contact number in order to assist you further. Hope to hear from you soon.

Nov 29, 2019

Updated by Sonal_123 My email id is..[protected]@gmail.com...n I dn hv ny order in current ..actually i want to order something and it says that this item is currently out of stock for 272153...n it says for almost every product.

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