Flipkart Complaints & Reviews

Hi i ordered one washing machine on 31st october (Order id is-od[protected] where it was saying delivery by 7th nov and after some time it was showing delivery by 13 nov but today is 17 november but i have no clue where the product is, where your app is still showing delivery by 13 november which is already passed.. I am extremely surprised that what kind of service flipkart is providing there is no updation at all at this point of time i am feeling cheated.. I have written you three times but nobody bother to address the issue.. Now you have left no way except the consumer forum..

What is wrong with flipkart? Flipkart has gone insane
Promised date of delivery was 15nov. Later you changed to 16 nov from backend. Now today is 17 nov. Where is my product???
I need compensation in this case.
What is use of your company if you cannot adhere to the dates that are provided by you. Stop fooling customers
I need compensation in any condition

Regarding my orders:od[protected]Realme 3 pro) mobile for exchange:

As per the exchange offer quoted in the flipkart for returning my old moto g3 mobile was 1050. Though the mobile is maintained well and is in a very good condition the delivery person, for a minute (Not visible much) dent expressed that only 550 worth the mobile. He was not paying attention to the concerns shared by us to re-estimate appropriately saying/showing us some checklist which is unnecessary for us. Now, my question is, why in the terms and conditions for mobile exchange column it is stated that for dents means rs.800 will be the mobile worth and why at the time of delivery customers are being cheated by giving a different value for the exchange of the product?
In this regard, i strongly suggest you to either be clear with your terms and conditions or at least send a well equipped person for exchanging of products. I am highly disappointed with the service offered and am sure on spreading a word with my corporate colleagues regarding the time and effort of mine which has been wasted by flipkart. I don't want to buy any more products from flipkart.

Maine 28 ocober ko red mi k20 pro order kiya tha offer period me, delivery date 7 november thi to maine wait kiya bad me bahot sare calls karne ke bad mujhe 13 november ko order cancel karne ka suggestion diya to maine cancel kar diya refund mil gaya.. Par abhi mai wo product buy karna chahata hu to wo 26000 ka hai offer me maine 23499 me order diya tha
Plz help this fraud

Hi,

I had ordered nokia 5.1 on 5th of october, i received dead on arrival phone and back panel damaged product. I raised issue on day of arrival itself for dead on arrival.

Later on request of wish master updated damage matter on 16th october which came to our notice on day itself when he opened plastic cover for through inspection.

Resolution was promised by earlier 21st october later extended to 1st november, then to 11th november now to 14th november, now extended to 20th november.

Whishmaster has visited 4 times till date and every time damage check comes fail.
While asking customer service they assures that they have updated damage along with dead on arrival as issue.

Now 35 days has been passed, no resolution has been provided.

My name ashok reddy, i am from hyderabad. I have ordered mi led smart tv 4a pro 80cm (32) with android on 13th october 2019, with in flipkart (The seller is truecomretail). But my order is not packed and shipped till now. I have complain the customer care with the same on 23rd, 26th, 28th, 31st october and 1st and 3rd november (6times). They replied that there was a problem with the partner agent and trying to solve the issue. Whenever i enquire the answer is same. But there is no updation yet. I have done with the payment and first emi has also been debited without delivery of the item.

I am requesting you to look in to the issue solved as early as possible
Without delay. As i may proceed further legally.

I have buyed gift voucher of 2500 (Rs 500 × 5)
I have redeem the gift voucher in flipkart and the voucher was redeemed sucessfully but when i saw next day all the gift voucher were deactivated.

Why flipkart, what is the reason that flipkart deactivated my voucher.

My email id — [protected]@gmail.com
I want all the gift vouchers back into my account.
Else i will take the legal actions required against flipkart.
1. Under section 420 (The case of cheating the customer).
2. Consumer protection act, 1986
3 information technology amendment act, 2008.

Flipkart return the vouchers into my accounr as early as possible.

By
Name - mitesh awasthi
Email - [protected]@gmail.com
Mob - [protected] / [protected]

I have ordered some of the items through flipkart and the payment mode was pay later. But in between, they have blocked my flipkart account (Registered mobile: [protected]). After that, i could not open my account from the past month. The pay later due date was on 10th november 2019 and now it is charged with penalty rs. 200/-. I raised this issue in front of the flipkart customer care and i didn't get a proper solution. This is the third time i am facing an issue from flipkart. Their messages are irritating me. If they want me to pay the amount, they have to unblock the account. I am really frustrated. I need a solution. I don't want to waste my time on this. I want to escalate this issue in front of them. Kindly do the needful.

I have ordered wrgn xxl wrogn - sorrero bean bag with bean filling green (Order id - od[protected] on 16th oct' 2019. I have made payment via credit card. After passing one month i have not received ordered product. I have complaint regarding issue on customer care no. But they are useless and every time they are deceiving customer. I m talking to flipkart representatives since last 15 days for my refund but they are not refunding my money. Flipkart has cheated me by accepting my money and not providing my product. I would like to warn flipkart that if it will not refund my money, i will file cheating and mental harassment case against the company as i am constantly talking to flipkart for refund against the order not delivered by flipkart.

Dear sir/madam

I am venky and my flipkart registed number is [protected] and i am here about my concern is i have been order oil packet and they have been delived me only 2 pices of oil only they deliverd incomplete item for that i have been complaint regarding my concern to the call center so many times i have been called to the customer care but thye simply saying we are taking complaint and for that you have to wait for 72 hers meanwhile our team will call you and they will refund your amount but still almost one month over they haven call and one and even they haven resolved my issue even i dont know what they did with my flipkart account even i am unable to check the deatils i am not able to login my id whenever i am trying to login my account it is saying try in next one minute but i am unable to login my account from last 20days even i am aregular customer of flipkart and i buying so many products from online shoping that is flipkart best company i am holding around 1500rs plus coin and i am plus member of flipkart and they are saying for the plusmember we are proving best service this is completely disappinting me its very bad service i requested you to resolve my issue as soon as possible i have my coins in my account and i have been lost 3720rs kindly refund my valuable amount and resolve my login problem too. I am mentioned some of my order id because i am unable to login my account so i am unable check my order id so i have some emails so i am mentioning the order id od[protected] and od[protected] andod[protected]

My contact number ; [protected]
My mail id [protected]@gmail.com

My name is sagar. My mobile number is [protected]. I ordered fcuk jeans and mufti shirt. Size was not fit to me thats why i m going for exchange.. Exchange was done to 20 days in diwali time and products was totaly different as per my order... Shirt and jeans both.. Also flipkart executive said to me that flipkart is always wrong products give to clients.

I placed an order on 30 oct 19 for a mobile phone realme c2 3gb and flipkart canceled my order mentioning the reason as limited stock availability.. The order was canceled on 31 oct 19 and i was told that refund will be reflected in my original payment mode by 8 nov 19. To date, i haven't got any refund. I have called up flipkart cc many a time but every time they say that i will be conatcted about the issue within 72 hours and they are not able to provide any solution for that. Please help me in getting my refund back asap.

They can contact me on [protected] for any notifications.

I placed an order on 30 oct 19 for a mobile phone realme c2 3gb and flipkart canceled my order mentioning the reason as limited stock availability. The order id is od[protected]. The order was canceled on 31 oct 19 and i was told that refund will be reflected in my original payment mode by 8 nov 19. To date, i haven't got any refund. I have called up flipkart cc many a time but every time they say that i will be conatcted about the issue within 72 hours and they are not able to provide any solution for that. Please help me in getting my refund back asap.
My flipkart id :[protected]
Flipkart a/c name: yash
They can contact me on [protected] for any notifications.

I have been bought the product (Realme c2 mobile price rs-629) on 26th oct and delivered on 29th oct and got the defective piece (Unable to detect sim card) and raised the request for replacement and it got rejected from seller end and raised the return request again and seller has sent the technician on 4th nov and updated as issue has been resolved as issue was not resolved. Again i contacted flipkart customer care for replacement and again they sent technician and technician confirmed that product was defective but product was rejected at the time of replacement by the courier boy as imei number is showing null value (I am not sure why technician did not check that) and as a customer i am not aware of that. Again i request for the replacement and contacted the flipkart customer care and they said issue is going to relove by 12th nov and not sure why they mark the issue as resolved and again i contacted the flipkart and they said they are going to send the technician to check the product and this is the 3rd time technician visit and till not resolved. I have been following up the issue with flipkart from 3rd of nov and till now issue is not resolved and they are not taking any issue and marking the issue has been resolved multiple times. And below are the purchase details.

Order id: od[protected]
Order date:[protected]
Invoice date:[protected]
Pan: borpp6355k
Cin: u52609ka2017ptc100306

Handsets
Fsn:
Mobffmg3nh25kfvw
Hsn/sac: 85171290
Realme c2 diamond blue,
32 gb
Warranty: brand warranty of 1 year available for
Mobile and 6 months for accessories
1. [imei/serial no: [protected] ]

Registered email id - [protected]@gmail.com
Name - a das
I ordered redmi 8 which was delivered to me but the box was empty amd even package was a bit tempered. I asked the flipkart to escalate the issue and resolve
The flipkart has blocked my account as said that due to high number of returns but infact no returns have been made so far. 5 mobiles i have ordered so far.
Order id - od[protected]

Dear sir/ madam,
I have ordered item vide order id od[protected]. After receipt of message regarding out for delivery of said item i have contacted the courier boy through mobile for status of item. He confirmed the receipt of item but he denied to bring my items even after physical dispatch to this location by flipkart central facility center. Last time i ordered 6 items with another registered mobile no [protected]. He had also rejected those items without giving intimation to user or otherwise to flipkart facility centre. I contact customer support and lodge complaint against these issues. They further executed my complaint and assured to rectify the issue on before 16 nov 2019 but they are also not able to rectify the issue till date and also cancelled the ordered items once again without intimation. This is very worst service of courier it directly effects the fame of flipkart. Request solve the above mentioned issues at your end, also forward all the items rejected by courier boy at his end with his own opinion to my address at the earliest please with giving proper instructions/guidelines to courier boy

I have bought 3 sofas in dusshera sale. They delayed in shipping and delivery. I was supposed to get before diwali but received 1 week after. 2 sofas out of 3 was damaged. I can understand that it may have got damaged in courier. Then i called customer care and customer care is the worst ever i have seen. No one knows what to do, they only say "we understand you" and it will be resolved.in my call every time they were saying the same thing. I have called 10 times every time they said it will done in 2 days. It never happens. I would suggest to buy from amazon instead of flipkart. At least they have better service.

It is worst ever experience.

I ordered one pair of asics shoe from flipkart. I got the product but when i tried that it was smaller to wear. So i tried to file exchange request in app but it didn't proceed forward due to some technical reason. I called customer care they also failed saying that due to some technical problem we cannot process the request. I called him 13 times and all the time they said the same thing. Now i am tired of calling customer care and i am done with flipkart application and website system. I have already wasted 20 days and i am soon approaching my last day of return policy. I am left with no choice choice now i can't wear the shoe at the same time unble to exchange also.

Iam writing this for 3rd time about my concern since my problem is not solved from the reputed firm like flipkart. It is very unfortunate to say that the response from customer support of flipkart is very poor (Am saying since i experienced it). Every time you people say 'your problem will be solved and please rate our conversation'.. I dont know for what purpose, we should rate..
Let me explain again my problem.. I have won several times in flipkart games during the months of september-19 and october-19. To be specific, i won 14 times '50 super coins' (Total =700 supercoins) and 'boat headset'. You were saying that the prizes will be given after a period of one month and waited. Meanwhile flipkart blocked my account from playing. I contacted several times (Almost 10-15 times both via telephone and via message. Please check history).
Every customer care executive say that the prizes will be credited within some days.. You just wait.. And lastly one person said that the date is november 15.. I waited and waited but the prizes didn't credit till now (16th nov).
Now, i wonder whether flipkart like a reputed firm/brand is conducting a scam through gamezone, because many of the winners through online had complained that their account has also been blocked after winning big prizes. Flipkart says 'they reserve the right to do anything'.
I request flipkart to resolve my problem and credit these small prizes if you are ready to give the prizes which you show as 'game prizes', otherwise please remove the game zone from flipkart.
Please note that amazon is also conducting games and there system is very transparent (At the end of the month they publish the winners and inform via email and phone and credit their prizes, while flipkart publish the result as soon as the game ends, but never credit at the said time.)
I am also attaching some of the proofs of prizes which i have won. Now, please don't say that my account details are not with your database.
Account details: [protected]
I expect a speedy and positive action at your end (After these 3 months). Please credit these prizes at the earliest and unblock by gamezone access. If i am not getting solution, iam ready to go to consumer court with all related documents to reveal what is going on in these online games of flipkart.

Thanking you

Sir/madam,
I was very pleased with the speedy delivery of flipcart but the return policy is not as good as expected because i bought two products with order id as od[protected] and od[protected] and got delivered on the repective dates that is 6th nov and 12th nov. But since i had an issue with the size, i opted for a return but till now nobody came for the pick up.
Its been many days i have been waiting for the retun, please help me out