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Flipkart Complaints & Reviews

2.8
Updated: Dec 26, 2025
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G
Gaurav Piparsania
from Hyderabad, Telangana
Nov 7, 2019
Resolved
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Resolved

Address: B-308, kendriya Vihar phase 3, hydershakote, Hyderabad, Hyderabad, Telangana

I have ordered realme 5 (Crystal purple, 128gb) on 29th october 2019 and till now not received the product. Today i got a call from flipkart executive that i will have to cancel the order and place new but now price of the product has increased, so it is like cheating the customer. Flipkart executive is stating false information that delivery attempt was made but i never received any call from delivery person nor any out for delivery update was sent to me then how can delivery attempt be made. It's complete cheating on part of flipkart and torturing the customer for paying extra. I want my product delivered asap or else compensation for extra amount required to place new order.
+2 photos
Dec 9, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Nov 08, 2019
Flipkart Customer Care's response
We will revert on it.
Verified Support
Feb 27, 2020
Flipkart Customer Care's response
Hi, We are sorry for the trouble caused. While we were tracking your order to make sure that it reaches you on time, there was an unexpected delay in having your order delivered. However, the product was delivered to you on 08 November by the courier service provider. Thanks for being patient while we worked with the seller and courier service provider to ensure that the order is delivered to you. Your kind understanding is appreciated.
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    H
    harmit
    from Pune, Maharashtra
    Nov 7, 2019
    Resolved
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    Resolved

    Had ordered badminton bag with order od[protected], payment got deducted but flipart did not processes order. Amount 1767 rupees on[protected]:21:36 was deducted from my hdfc cash card for this payment.

    When contact flipkart on chat, they said that they will refund amount in 8 days.

    Even after 30 days amount did not got refunded for which opened ticket#in[protected]. Now flipkart has deleted records of my order. To prove my story had already have shared my
    1) credit card statement
    2) snapshot of chat with flipkart agent with picture and details od[protected] present in that chat of 4th october

    Now flipkart is saying that their system does not any such order. I would like to ask then where is my money and why did they deleted my order od[protected] details.

    Big fraud now being run by flipkart. Never buy from them ever.

    Harmit
    Harmit at gmail
    Nov 12, 2019
    Complaint marked as Resolved 
    Refund received back in my card account. Problem has been resolved.
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Nov 08, 2019
    Flipkart Customer Care's response
    Hi,
    Thanks for getting in touch.
    We are sorry to inform you that we are unable to find your account/order details. Request you to share us the order details or get in touch with our customer support number[protected].
    You can also check your order status here: http://fkrt.it/bqWLi~NN
    Hope to hear from you soon.
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      A
      Adilrais
      from Mumbai, Maharashtra
      Nov 7, 2019
      Resolved
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      Resolved

      Address: House no 38 Jama Bux Lane Bhagalpur, Bhagalpur, Bihar, 812001

      I have booked one toyhouse desert king atv bike for my kid on 12 october 2019.
      I paid the amount online and the delivery date provided was 25th of october 2019.
      Till date i have not received my order even after repeated reminders and phone calls to customer care. Flipkart just kept on giving me new dates but they are not at all doing anything to get this product delivered.
      They have now stopped responding my calls. I am feeling cheated and currently highly frustrated because of this. As flipkart is unleashing mental cruelty on me i am unable to behave normally.
      Please help in getting my order.
      +2 photos
      Nov 7, 2019
      Complaint marked as Resolved 
      I have booked one Toyhouse desert king ATV bike for my kid on 12 October 2019. I paid the amount online and the delivery date provided was 25th of October 2019. Till date i have not received my order even after repeated reminders and phone calls to customer care. Flipkart just kept on giving me new dates but they are not at all doing anything to get this product delivered. They have now stopped responding my calls. I am feeling cheated and currently highly frustrated because of this. As Flipkart is unleashing mental cruelty on me I am unable to behave normally. Please help in getting my order.
      Flipkart customer support has been notified about the posted complaint.
      Nov 07, 2019
      Updated by Adilrais
      My complaint still not resolved .
      Flipagram is lying.
      Nov 07, 2019
      Updated by Adilrais
      My Complaint still not resolved.
      Flipkart is lying. They are cheating me
      Verified Support
      Nov 08, 2019
      Flipkart Customer Care's response
      Hi, ​​​​​​​​​​​​​​​​​​​
      We are sorry to let you know that your order for Toyhouse Desert King Small ATV Bike 6V Rechargeable Bike Battery Operated Ride On has been canceled due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 08 Nov 19 and it will be reflected by now. Hence, closing the complaint from our end. Your kind understanding is appreciated.
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        N
        nkurdia
        from Mumbai, Maharashtra
        Nov 7, 2019
        Resolved
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        Resolved

        Address: 17/119, Thakkar Bappa Colony Chembur, Mumbai City, Maharashtra, 400071

        I ordered a bajaj 3 l instant water geyser (Flora, white) on 15 oct 2019 its mrp price 2999. Its offer price was rs 2549 oder no. Od[protected] and i got with credit card discount rs.2193. The order had been placed and i had received confirmation notification regarding the same you receive it on 25 oct. I have been following up multiple time with flipkart but no updated information received. They manipulated and later on 06 nov 2019 cancelled my order with no proper explanation what so ever and told if you need you have purchase again now the price is hike to rs. 2799. This should be purely considered as breach of contract
        +2 photos
        Dec 19, 2019
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Nov 08, 2019
        Flipkart Customer Care's response
        Hi, ​​​​​​​​​​​​​​​​​​​
        We are sorry to let you know that your order for Bajaj 3 L Instant Water Geyser (Flora, White) has been canceled due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 06 Nov 19 and it will be reflected by 14 Nov 19. Hence, closing the complaint from our end. Your kind understanding is appreciated.
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          M
          Mirza Fuzail
          from Lucknow, Uttar Pradesh
          Nov 7, 2019
          Resolved
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          Resolved

          Address: Lucknow, Uttar Pradesh, 226016

          I have order a product from flipkart and pay the amount online but flipkart also take from cash on delivery that 2 times flipkart takes amount. After my complain he returns my amount to egv but i want my money in my bank account to spend it anywhere but flipkart says you can only spend it on flipkart.
          Without asking me he did that.
          I want my money back in my account.
          Mar 31, 2020
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Nov 08, 2019
          Flipkart Customer Care's response
          we will revert on it.
          Nov 09, 2019
          Updated by Mirza Fuzail
          Delivery boy return my extra money.
          Thank you
          Verified Support
          Feb 26, 2020
          Flipkart Customer Care's response
          Hi,
          We are sorry for the trouble caused.
          We would like to inform you that as the seller is ready to provide the remaining money to the gift card section of your Flipkart account but you deny. Awaiting for your response from your end. Your kind understanding is appreciated.
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            A
            Aquarab
            from Mumbai, Maharashtra
            Nov 7, 2019
            Resolved
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            Resolved

            Address: Flipkart Internet Private Limited Vaishnavi Summit, No 6/B, 7th Main, 80 Feet Road, 3rd Block, Koramangala, Bangalore – 560034 India, 560034

            I am unable to login my flipkart account because of which I am also unable to download invoices of my previous purchases.

            My email id is auk.[protected]@gmail.com and my cell no is [protected] with which I created my Flipkart Account for online shopping.

            since I am unable to login now it is very difficult to get invoices of the products which I ordered.
            Dec 13, 2019
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Nov 08, 2019
            Flipkart Customer Care's response
            Hi Aquarab,
            We are sorry to let you know that our systems have observed a trend in your purchase history that suggests that the items you've purchased are usually not intended for personal use. This would also mean that you will no longer be able to login to your Flipkart account.
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              C
              Chitranjan singh Tomar
              Nov 7, 2019
              Resolved
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              Resolved

              Address: Ayodhya bypass, girnar valley, Bhopal, Madhya Pradesh, 462038

              I have done prepaid payment against my order, on 11 october, but payment is not updated to flipkart, and flipkart is also denied about successful transaction, while my bank have confirmed it was successful transaction, and i have send the details of successful transaction to flipkart, through emails which i have received from my bank, still my refund is not initiated, it's been more than 25 days... Kindly refund my amount, otherwise i have to complaint against flipkart in cyber crime branch
              +2 photos
              Dec 12, 2019
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Nov 08, 2019
              Flipkart Customer Care's response
              We will revert on it.
              Verified Support
              Feb 26, 2020
              Flipkart Customer Care's response
              Hi,
              We are sorry for the trouble caused.
              We understand that you have been charged for this transaction. Please get in touch with your bank's customer care using the number mentioned on the back of your card as they will be able to assist you further with this. If they are unable to help, you may raise a dispute with the bank's grievance cell.
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                D
                dikshant puri
                from Mumbai, Maharashtra
                Nov 7, 2019
                Resolved
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                Resolved

                With reference to order id: od[protected], dated november 1, 2019. I placed a order of a teddy bear and when i received the product today it is completely different than what was shown in the product page.
                It's not only different but its size, shape, ribbon colour is also small and peculiar.
                You had already taken 7 days to deliver my product and now it seems that my time got wasted. It is clearly visible to see a case o[censored]nfair and malpractices of the seller and the flipkart which will come under unfair trade practices act.
                I hereby attached the item which i received along with the product image as shown by flipkart.
                +2 photos
                Apr 5, 2020
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Nov 08, 2019
                Flipkart Customer Care's response
                We will revert on it.
                Nov 08, 2019
                Updated by dikshant puri
                I did not received any response from the flipkart team yet.
                Nov 11, 2019
                Updated by dikshant puri
                Did not received any further intimation despite 4 days has been already passed.
                Verified Support
                Feb 26, 2020
                Flipkart Customer Care's response
                Hi, We are sorry for the trouble caused.
                We would like to let you know that the seller has added goodwill of Rs 200/- to the Gift Card section of your Flipkart wallet on November 07, 2019, which you can use within a year to buy products sold by any seller on our website or app.
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                  B
                  bsnl5025
                  from Patna, Bihar
                  Nov 7, 2019
                  Resolved
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                  Resolved

                  My self abhishek kumar i was ordered one levi's white printed t-shirt 21october order id-od[protected] the goods delivery date is 26october. But goods not delivered in proper time so, i contact in customer support but he continues time taken and no any responce via mail and phone calls every time i was told to wait.
                  Sir, i request you immediately take a legal action and deliver my product
                  Dec 9, 2019
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Nov 08, 2019
                  Flipkart Customer Care's response
                  We will revert on it.
                  Verified Support
                  Feb 26, 2020
                  Flipkart Customer Care's response
                  Hi
                  We are sorry for the trouble caused.
                  While we were tracking your order to make sure that it reaches you on time, there was an unexpected delay in having your order delivered. However, the product was delivered to you on 11 November by the courier service provider. Thanks for being patient while we worked with the seller and courier service provider to ensure that the order is delivered to you.
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                    P
                    Praveen Veera
                    from Mumbai, Maharashtra
                    Nov 7, 2019
                    Resolved
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                    Resolved

                    Address: 1025,3rd floor,Ashish Apartment,Ashish Theatre,Above Santosh, Shetty Office, Near Dhamanka,Padmanagar,Bhiwandi., Thane, Maharashtra, 421305

                    I have purchased 2 products in which one product was found as defected then i called the flipkart and nothing has resolved till today. They just call and if i dont receive then they sent the mail saying that we tried to call you n all and then they simply ignore. I have to raise a issue again then they will ask same question again and again, same will repeat again. I have been following up with them more than 3 months but they simply ignore mails and calls. So i frustrated and irritated with flipkart service and dont have any faith that they resolve my issue..
                    Dec 12, 2019
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Nov 08, 2019
                    Flipkart Customer Care's response
                    We will revert on it.
                    Verified Support
                    Feb 26, 2020
                    Flipkart Customer Care's response
                    Hi, We are sorry for the trouble caused. We're writing to you about your order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund has been completed and should be reflecting in your bank account by now.
                    I have order from Flipkart 17oct but delivery 21oct not delivered time exednt 25oct exednt up to 1nov then exednt 5nov cheating company

                    refund amount has not credited in my account - Comment #3579885 - Image #0
                    JaganathSahoo1's reply, Nov 5, 2019
                    Cheeter fraud company Flipkart
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                      A
                      Alokesh Bhattacharjee
                      from Hyderabad, Telangana
                      Nov 8, 2019
                      Resolved
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                      Resolved

                      On 31st Oct I received Samsung 4 80cm smart TV and installation & demo was schedule on 1st Nov, but after multiple calls to Flipkart call center till now dint get any solution and it is getting postpone day by day, i need a quick solution for the same. today is 8th of nov but till now no one called or came for installation. please help

                      ph-[protected]
                      Dec 13, 2019
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Nov 12, 2019
                      Flipkart Customer Care's response
                      We will revert on it.
                      Verified Support
                      Feb 24, 2020
                      Flipkart Customer Care's response
                      Hi,
                      We are sorry for the trouble caused.
                      Thank you for confirming that your issue has been resolved.
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                        T
                        tarunarora008
                        from Delhi, Delhi
                        Nov 7, 2019
                        Resolved
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                        Resolved

                        Address: 201001

                        I have ordered one pair of reebok shoes on 5th oct 2019 and flipkart giving me fake delivery update in application on 6th oct 2019 but in actual it's not delivered yet, i have made many complain but didn't get any response or resolution for my problem, i don't know what to do in this case because i have already paid the amount for the product.

                        Please do post your suggestion if still, i can do anything against this.
                        Dec 11, 2019
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Nov 08, 2019
                        Flipkart Customer Care's response
                        Hi,
                        Thanks for getting in touch.
                        We are sorry to inform you that we are unable to find your account/order details. Request you to share us the order details or get in touch with our customer support number[protected].
                        You can also check your order status here: http://fkrt.it/bqWLi~NN
                        Hope to hear from you soon.
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                          M
                          mohanish kanfade
                          from Bengaluru, Karnataka
                          Nov 7, 2019
                          Resolved
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                          Resolved

                          Address: Amravati, Maharashtra, 444801

                          I have purchase power bank on 14 oct. And estimated date is 26 oct. Today's 7 of nov still flipkart are not delivered the power bank. Customer care like parrot every person have same answer we will work on it we solve your issues 24 hours. I so tried so what i do. Customer care only giving date and false commitment. That's it they don't have senior person talk with my issue.
                          Apr 4, 2020
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 26, 2020
                          Flipkart Customer Care's response
                          Hi, ​​​​​​​​​​​​​​​​​​​We are sorry to let you know that your order for this order ID OD[protected]has been canceled due to unforeseen reasons. We request you to place a fresh order. Hence, closing the complaint from our end. Your kind understanding is appreciated.
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                            M
                            from Mumbai, Maharashtra
                            Nov 7, 2019
                            Resolved
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                            Resolved

                            I purchased apple watch series 3 on diwali time sale. Flipkart was offering no cost emi & 10% cashback on sbi card. So i purchased with no cost emi.
                            Now i m having monthly emi and i didn't get any cashback. I contacted flipkart
                            Many times but they are not resolving my issue. I purchsed that watch because they are giving offers and now that watch costing me higher than its actual price because of the emi i m having
                            Dec 12, 2019
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 08, 2019
                            Flipkart Customer Care's response
                            We will revert on it.
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                              A
                              Aswinanand
                              from Bengaluru, Karnataka
                              Nov 7, 2019
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                              Address: 560043

                              I have ordered for this Vsquare Two Wheeler water resistant cover in black color. Yesterday i got the parcel from E-Kart Logistics and i don't think i got the same that i ordered for, because the color was in silver also it is not in good quality.
                              +2 photos
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                                D
                                deepakj23
                                from Delhi, Delhi
                                Nov 7, 2019
                                Resolved
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                                Resolved

                                Address: house number 26 type 4 NIPER SECTOR 67, Mohali, Punjab, 160062

                                Od[protected] order id.

                                I purchased mobile black shark 2. I used my poco f1 exchange buyback grantee for 8400/- (Which i purchased earlier).
                                Courier person did not deliver the mobile they say customer not available.
                                But they supply accessory which i ordered with this mobile.
                                I lost cheap mobile offer i waited for year and i lost poco f1 buyback grantee along with cheap mobile offer due to courier person mistake.
                                Now i am getting less buyback value and costly mobile.
                                I purchased buyback guarantee product which i am not getting buy flipcart due to flip-cart courier person mistake

                                Deepak joshi
                                Nov 7, 2019
                                Complaint marked as Resolved 
                                I TALKED COMPANY THEN RAISE ISSUE SO MANY TIME BUT FLIPCART NO LISTENING.EVERY TIME THEY PROVIDE NEXT DATE OF RESOLUTION BUT NOTHING HAPPENED FROM PAST SO MANY DAYS .28 OCT TO TILL NOW . CUSTOMER SUPPORT NOW DISCONNECT CALL WHEN I TRY TO SPEAK .THEY ARE NOT PROVIDING SUPPORT TO ME KINDLY DO NEED FULL
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 07, 2019
                                Flipkart Customer Care's response
                                We will revert on it.
                                Nov 07, 2019
                                Updated by deepakj23
                                SIR YOU ARE GIVING DATE OF RESOLUTION FROM 29 OCT TO TILL 7TH BUT NOT ABLE TO SOLVE PROBLEM .DID YOU ASK COURIER PERSON WHEN THEY VISITED MY HOME OR CALLED ME .TRACK GPS LOCATION OR NEAR BY PACKET DELIVERED BY THEM .NO THREE ATTEMPT DONE,
                                THEY DELIVERED ACCESSORY ORDERED WITH MOBILE BUT NO MOBILE DELIVERED .
                                Verified Support
                                Nov 08, 2019
                                Flipkart Customer Care's response
                                We will revert on it.
                                Nov 08, 2019
                                Updated by deepakj23
                                I AM WAITING AND PROBLEM IS STILL THERE NOT RESOLVED
                                Verified Support
                                Feb 25, 2020
                                Flipkart Customer Care's response
                                Hi, We are sorry for the trouble caused. We're writing in about the refund for your Black Shark 2 (Shadow Black, 128 GB)with order ID: OD[protected]. We’d like to confirm that the seller has refunded Rs 18708 to your Credit Card Emi on 26 Oct 19 and this amount should have been credited by 05 Nov 19.
                                In case the amount has not been credited, please contact your bank’s customer care using the number mentioned on the back of your card and check the status. If they are unable to help, you may raise a dispute with the bank's grievance cell. Your kind understanding is appreciated.
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                                  J
                                  Jacksonshubhamthakur
                                  from Amritsar, Punjab
                                  Nov 7, 2019
                                  Resolved
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                                  Resolved

                                  I cancelled my lg television pn 30th of oct they told me that on 5th of nov u will get ir refund but i didn’t and told me 7th of nov is the maximum date u will get ur refund but still i didn’t get my refund now i call him and and they now told me that ur refund problem will be solved on 10th on nov they are increasing my refund amounts date so please refund my amount asap.
                                  Below is the order screenshot and mentioned a screenshot of it
                                  Email:- [protected]@gmail.com
                                  Mobile - [protected]
                                  Order id - od[protected]
                                  +1 photos
                                  Dec 11, 2019
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 08, 2019
                                  Flipkart Customer Care's response
                                  Hi, ​​​​​​​​​​​​​​​​​​​
                                  We are sorry to let you know that your order for LG 139cm (55 inch) Ultra HD (4K) LED Smart TV 2019 Edition has been canceled due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 07 Nov 19 and it will be reflected in your bank account by 08 Nov 19. Hence, closing the complaint from our end. Your kind understanding is appreciated.
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                                    S
                                    suresh bajjuri
                                    from Mumbai, Maharashtra
                                    Nov 7, 2019
                                    Apr 28, 2023
                                    This thread was updated on Apr 28, 2023
                                    Resolved
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                                    Resolved

                                    Address: H-no 1-175/4 Sagar Rao apartments maruthi Nagar mancherial, Adilabad, Andhra Pradesh, 504208

                                    Sir i am buy from flipcart wadrobe ordered on 12/10/2019, order id od[protected] delivered on 16/10/2019, insulation on 23/10/2019, from insulation i am suffering with wadrobe some chemical smell coming and eyes burning i called to customer care on 25/10/2019 i complaint given they say wait for 10 days chemical smell will go, but till date 07/11/2019 same problem getting some health issue please sir kindly take action on flipcart perfect homes, soll my problem
                                    +2 photos
                                    Dec 13, 2019
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Nov 07, 2019
                                    Updated by suresh bajjuri
                                    Sir I am buy from flipcart wadrobe ordered on 12/10/2019, order id OD[protected] delivered on 16/10/2019, insulation on 23/10/2019, from insulation I am suffering with wadrobe some chemical smell coming and eyes burning I called to customer care on 25/10/2019 I complaint given they say wait for 10 days chemical smell will go, but till date 07/11/2019 same problem getting some health issue please

                                    Verified Support
                                    Nov 08, 2019
                                    Flipkart Customer Care's response
                                    We will revert on it.
                                    I have order wardrobe from flipkart perfect home. Product delivered on 15 november but today is 1st december till now there is no installation of wardrobe. For which I am suffering a lot. Kindly go through it and solve my problem

                                    issue with wardrobe flipkart perfect homes - Comment #3927111 - Image #0
                                    Hi sir

                                    I have ordered one study table from the flipkart. It was delivered on April 21st but till now installation of the table is not done.

                                    No one would coming or responding regarding this issue .No agent are coming or contacted me for the installation.

                                    Order no: OD[protected]
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                                      A
                                      Aishwarya Rathod
                                      from Mumbai, Maharashtra
                                      Nov 7, 2019
                                      Resolved
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                                      Resolved

                                      Address: near the platina,banjara basthi anjaiha nagar gachibowli hyderabad, Hyderabad, Andhra Pradesh, 500045
                                      Website: flipcart

                                      I order redmi note 7 pro nebula red 4gb ram on 3rd october and its actual delivery date given by flipcart is 13th october but its 7th november and its not came.. When i call custometer care that time executive always said to me u reciive your order today at 3pm like that.. Your product is in nearest hub and when i am going to my nearest hub ecomexpress that time they people said that u wait for some time i will check and after that they tell to me at 19th october delivery boy go for out for delivery but due to some reason your order is not in your hand after next day delivery boy leave their job thats why iam unable to find your product but definatly i will deliverd your product within 24hr but still not came.. Customer care executive always tell to me our team is working on your issue they give resolution to u next day like that every day when i call but still no one can give me resolution. And now when i request for cancellation that time executive tell me please wait for next 24hr.
                                      +2 photos
                                      Dec 12, 2019
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Nov 07, 2019
                                      Updated by Aishwarya Rathod
                                      cheating by flipcart and ecom express not receiving product since more than 1 month

                                      Verified Support
                                      Nov 08, 2019
                                      Flipkart Customer Care's response
                                      We will rever on it.
                                      Verified Support
                                      Feb 27, 2020
                                      Flipkart Customer Care's response
                                      Hi, ​​​​​​​​​​​​​​​​​​​
                                      We are sorry to let you know that your order for this order ID OD[protected] has been canceled due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 16 Nov 19 and it should have been reflected by now. Hence, closing the complaint from our end. Your kind understanding is appreciated.
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                                        K
                                        Krishan Murari Jha
                                        from Noida, Uttar Pradesh
                                        Nov 7, 2019
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                                        Address: Central Secretariat, Flipkart, Delhi 110011, New Delhi, Delhi, 110041

                                        This is case of cheating by flipkart in which they have picked a wrong product during return and inspite of my repeated complaints even to his ceo is not returning back my product. Order id: od[protected]. Product picked was kent egg boiler worth rs1034 against actual product - axe signature intense perfume body spray - for men worth rs 130. Their pick up agent (Mob no-[protected]) didnot revealed from which company he came for pick up and which product he wants to pick up and took away wrong product. On realising this cheating when we called him he stopped taking calls. When we filed a complaint to flipkart against the same they acknowledged their agent mistake but denied to return back my product and refunded me only rs 130. As per flipkart return policy they will refund amount once they receive original product in same packaging post verification but in this case when they realised a product worth 8 times of returned product has been received by them they cheated me by refunding amount of rs 130 without adhering to laid down policy. Actual product which was to be returned is still with me only. Post complaints their delivery agent visited my place and acknowledged the fact that he took a wrong product and same is with flipkart seller. But now they dont want to return back my product. Please take corrective action against the company and help me get my product in working condition back
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Nov 07, 2019
                                        Flipkart Customer Care's response
                                        Hi Krishan, We are sorry for the trouble caused. The seller has confirmed that a refund has been completed on 16 Oct 19, would have reflected in your bank account by 28 Oct 19. If you do not see the refund in your account by this time, please check the previous statement of your bank account before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card with the reference number in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance department cell. Your kind understanding is appreciated.
                                        Verified Support
                                        Nov 07, 2019
                                        Flipkart Customer Care's response
                                        Hi Krishan, We are sorry for the trouble caused. The seller has confirmed that a refund has been completed on 16 Oct 19, would have reflected in your bank account by 28 Oct 19. If you do not see the refund in your account by this time, please check the previous statement of your bank account before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card with the reference number in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance department cell. Your kind understanding is appreciated.
                                        Nov 07, 2019
                                        Updated by Krishan Murari Jha
                                        Did you checked my case completely or have reverted to save your compaby face. What was the basis of refund when product is with me? Your person has cheated me by taking a wrong product and then you people are refusing to return it now. Check history of case before giving any revert
                                        Nov 07, 2019
                                        Updated by Krishan Murari Jha
                                        And please don't send me your gyaan to go to bank. You thieves, get the same resolved. If you want I am ready to share call recordings with your delivery person wherein he is accepting that he took Kent egg boiler by mistake.
                                        Dear sir,
                                        I am placing Order Redmi Note 7S, order no.OD[protected] on date 14/10/2019 but till date not received.(Payment already done )
                                        Regards, Dadasaheb jadhav
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