Flipkart Complaints & Reviews

I ordered Philips QT4011/15 Runtime: 90 min Trimmer from Flipkart, however received random modelled used trimmer. It is so annoying 😠 to wait for your product for so many days and then receive an incorrect one and upon that wait for the return/replacement. I wonder who exchanged the original with the used product. It is so ridiculous to do so.
Finally the replacement i received is also fake product.
Wow Flipkart. Keep it up.

Flipkart account was blocked, I have 8000/- gift card money, which was not able to use and some of that money vanished.

There was no response from the customer care. Worst service.

Stealing giftcards money by disabling the accounts. I'm go to sue in the court. If they are not allowing to buy me or disabling the account, they have to transfer my gift money to my account.
It's not flipkat, it's fakekart.

[protected]

I have ordered redmi 7a from flipkart on 27th oct 2019.. And on 9th oct i have applied for return under replacement policy within 10 days as the phone sensor is not working and the product is defective from initial day of receiving.. After that they have sent technician to visit, he came and didn't resolve my issue gave some suggestions like to formate the phone, still nothing changed and he went back and update that issue has been resolved and they rejected my return request... After talking to agent also they were not clear why they have rejected my return request.. Next day again i applied for return and replacement,, i even raised a complaint on social media, the flipkart agents will just call us an assure that they are looking into matter and ask me to be patience.. As 2nd time again i applied for return again some technician visited gave some suggestions, even the technician saw the default in the product, but he went back and updated as resolved the issue... Again flipkart rejected my return request.. I'm trying to reach them in all the way. But nobody is ready to help, that too its sellers side mistake for a defective product, and on 17th again i applied for return and again they have rejected it, after technician visiting me he mentioned that there is a problem in the phone, still they have rejected my request, from past 8 days they are troubling me for a mistake from seller side.. The seller is savan retailer private ltd.. They emailed me saying we can't accept your return request as it is more than 3 times... The issue isn't solved yet... They are just troubling me, they have given a defective product and still no one is taking responsibility..
Order id - od[protected]

Hello,
Flipkart has blocked my account, saying that “we'd like to let you know that your recent order has been cancelled as our systems have observed a trend in your purchase history that suggests that the items you've purchased are usually not intended for personal use. This would also mean that you will no longer be able to login to your flipkart account.”

Which was wrong, if flipkart feels like that, it should not allow me to buy, but it blocked my account, so i’m unable to get old order list.

Worst flipkart service. Bye bye to flipkart. No more punches from fakekart.

Achanta
[protected]

This is vinoth, during big billion day oct 1, 2019 i have ordered bpl television (Order no od[protected] and installed on oct 9, 2019. On 20-oct onwards tv is switched off in 2min after switch on. Unfortunately return policy ends on 19 oct that is one day after issue starts. From oct 21 onwards i mean contacting to bpl customer still they havnt fixed the issue. They didn't response properly.
I am about to do legal action. By last chance i m here register complaint in flipkart.

Hi i ordered one washing machine on 31st october (Order id is-od[protected] where it was saying delivery by 7th nov and after some time it was showing delivery by 13 nov but today is 17 november but i have no clue where the product is, where your app is still showing delivery by 13 november which is already passed.. I am extremely surprised that what kind of service flipkart is providing there is no updation at all at this point of time i am feeling cheated.. I have written you three times but nobody bother to address the issue.. Now you have left no way except the consumer forum..

What is wrong with flipkart? Flipkart has gone insane
Promised date of delivery was 15nov. Later you changed to 16 nov from backend. Now today is 17 nov. Where is my product???
I need compensation in this case.
What is use of your company if you cannot adhere to the dates that are provided by you. Stop fooling customers
I need compensation in any condition

Regarding my orders:od[protected]Realme 3 pro) mobile for exchange:

As per the exchange offer quoted in the flipkart for returning my old moto g3 mobile was 1050. Though the mobile is maintained well and is in a very good condition the delivery person, for a minute (Not visible much) dent expressed that only 550 worth the mobile. He was not paying attention to the concerns shared by us to re-estimate appropriately saying/showing us some checklist which is unnecessary for us. Now, my question is, why in the terms and conditions for mobile exchange column it is stated that for dents means rs.800 will be the mobile worth and why at the time of delivery customers are being cheated by giving a different value for the exchange of the product?
In this regard, i strongly suggest you to either be clear with your terms and conditions or at least send a well equipped person for exchanging of products. I am highly disappointed with the service offered and am sure on spreading a word with my corporate colleagues regarding the time and effort of mine which has been wasted by flipkart. I don't want to buy any more products from flipkart.

Maine 28 ocober ko red mi k20 pro order kiya tha offer period me, delivery date 7 november thi to maine wait kiya bad me bahot sare calls karne ke bad mujhe 13 november ko order cancel karne ka suggestion diya to maine cancel kar diya refund mil gaya.. Par abhi mai wo product buy karna chahata hu to wo 26000 ka hai offer me maine 23499 me order diya tha
Plz help this fraud

Hi,

I had ordered nokia 5.1 on 5th of october, i received dead on arrival phone and back panel damaged product. I raised issue on day of arrival itself for dead on arrival.

Later on request of wish master updated damage matter on 16th october which came to our notice on day itself when he opened plastic cover for through inspection.

Resolution was promised by earlier 21st october later extended to 1st november, then to 11th november now to 14th november, now extended to 20th november.

Whishmaster has visited 4 times till date and every time damage check comes fail.
While asking customer service they assures that they have updated damage along with dead on arrival as issue.

Now 35 days has been passed, no resolution has been provided.

My name ashok reddy, i am from hyderabad. I have ordered mi led smart tv 4a pro 80cm (32) with android on 13th october 2019, with in flipkart (The seller is truecomretail). But my order is not packed and shipped till now. I have complain the customer care with the same on 23rd, 26th, 28th, 31st october and 1st and 3rd november (6times). They replied that there was a problem with the partner agent and trying to solve the issue. Whenever i enquire the answer is same. But there is no updation yet. I have done with the payment and first emi has also been debited without delivery of the item.

I am requesting you to look in to the issue solved as early as possible
Without delay. As i may proceed further legally.

I have buyed gift voucher of 2500 (Rs 500 × 5)
I have redeem the gift voucher in flipkart and the voucher was redeemed sucessfully but when i saw next day all the gift voucher were deactivated.

Why flipkart, what is the reason that flipkart deactivated my voucher.

My email id — [protected]@gmail.com
I want all the gift vouchers back into my account.
Else i will take the legal actions required against flipkart.
1. Under section 420 (The case of cheating the customer).
2. Consumer protection act, 1986
3 information technology amendment act, 2008.

Flipkart return the vouchers into my accounr as early as possible.

By
Name - mitesh awasthi
Email - [protected]@gmail.com
Mob - [protected] / [protected]

I have ordered some of the items through flipkart and the payment mode was pay later. But in between, they have blocked my flipkart account (Registered mobile: [protected]). After that, i could not open my account from the past month. The pay later due date was on 10th november 2019 and now it is charged with penalty rs. 200/-. I raised this issue in front of the flipkart customer care and i didn't get a proper solution. This is the third time i am facing an issue from flipkart. Their messages are irritating me. If they want me to pay the amount, they have to unblock the account. I am really frustrated. I need a solution. I don't want to waste my time on this. I want to escalate this issue in front of them. Kindly do the needful.

I have ordered wrgn xxl wrogn - sorrero bean bag with bean filling green (Order id - od[protected] on 16th oct' 2019. I have made payment via credit card. After passing one month i have not received ordered product. I have complaint regarding issue on customer care no. But they are useless and every time they are deceiving customer. I m talking to flipkart representatives since last 15 days for my refund but they are not refunding my money. Flipkart has cheated me by accepting my money and not providing my product. I would like to warn flipkart that if it will not refund my money, i will file cheating and mental harassment case against the company as i am constantly talking to flipkart for refund against the order not delivered by flipkart.

Dear sir/madam

I am venky and my flipkart registed number is [protected] and i am here about my concern is i have been order oil packet and they have been delived me only 2 pices of oil only they deliverd incomplete item for that i have been complaint regarding my concern to the call center so many times i have been called to the customer care but thye simply saying we are taking complaint and for that you have to wait for 72 hers meanwhile our team will call you and they will refund your amount but still almost one month over they haven call and one and even they haven resolved my issue even i dont know what they did with my flipkart account even i am unable to check the deatils i am not able to login my id whenever i am trying to login my account it is saying try in next one minute but i am unable to login my account from last 20days even i am aregular customer of flipkart and i buying so many products from online shoping that is flipkart best company i am holding around 1500rs plus coin and i am plus member of flipkart and they are saying for the plusmember we are proving best service this is completely disappinting me its very bad service i requested you to resolve my issue as soon as possible i have my coins in my account and i have been lost 3720rs kindly refund my valuable amount and resolve my login problem too. I am mentioned some of my order id because i am unable to login my account so i am unable check my order id so i have some emails so i am mentioning the order id od[protected] and od[protected] andod[protected]

My contact number ; [protected]
My mail id [protected]@gmail.com

My name is sagar. My mobile number is [protected]. I ordered fcuk jeans and mufti shirt. Size was not fit to me thats why i m going for exchange.. Exchange was done to 20 days in diwali time and products was totaly different as per my order... Shirt and jeans both.. Also flipkart executive said to me that flipkart is always wrong products give to clients.

I placed an order on 30 oct 19 for a mobile phone realme c2 3gb and flipkart canceled my order mentioning the reason as limited stock availability.. The order was canceled on 31 oct 19 and i was told that refund will be reflected in my original payment mode by 8 nov 19. To date, i haven't got any refund. I have called up flipkart cc many a time but every time they say that i will be conatcted about the issue within 72 hours and they are not able to provide any solution for that. Please help me in getting my refund back asap.

They can contact me on [protected] for any notifications.

I placed an order on 30 oct 19 for a mobile phone realme c2 3gb and flipkart canceled my order mentioning the reason as limited stock availability. The order id is od[protected]. The order was canceled on 31 oct 19 and i was told that refund will be reflected in my original payment mode by 8 nov 19. To date, i haven't got any refund. I have called up flipkart cc many a time but every time they say that i will be conatcted about the issue within 72 hours and they are not able to provide any solution for that. Please help me in getting my refund back asap.
My flipkart id :[protected]
Flipkart a/c name: yash
They can contact me on [protected] for any notifications.

I have been bought the product (Realme c2 mobile price rs-629) on 26th oct and delivered on 29th oct and got the defective piece (Unable to detect sim card) and raised the request for replacement and it got rejected from seller end and raised the return request again and seller has sent the technician on 4th nov and updated as issue has been resolved as issue was not resolved. Again i contacted flipkart customer care for replacement and again they sent technician and technician confirmed that product was defective but product was rejected at the time of replacement by the courier boy as imei number is showing null value (I am not sure why technician did not check that) and as a customer i am not aware of that. Again i request for the replacement and contacted the flipkart customer care and they said issue is going to relove by 12th nov and not sure why they mark the issue as resolved and again i contacted the flipkart and they said they are going to send the technician to check the product and this is the 3rd time technician visit and till not resolved. I have been following up the issue with flipkart from 3rd of nov and till now issue is not resolved and they are not taking any issue and marking the issue has been resolved multiple times. And below are the purchase details.

Order id: od[protected]
Order date:[protected]
Invoice date:[protected]
Pan: borpp6355k
Cin: u52609ka2017ptc100306

Handsets
Fsn:
Mobffmg3nh25kfvw
Hsn/sac: 85171290
Realme c2 diamond blue,
32 gb
Warranty: brand warranty of 1 year available for
Mobile and 6 months for accessories
1. [imei/serial no: [protected] ]

Registered email id - [protected]@gmail.com
Name - a das
I ordered redmi 8 which was delivered to me but the box was empty amd even package was a bit tempered. I asked the flipkart to escalate the issue and resolve
The flipkart has blocked my account as said that due to high number of returns but infact no returns have been made so far. 5 mobiles i have ordered so far.
Order id - od[protected]