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Flipkart Complaints & Reviews

2.8
Updated: Dec 26, 2025
Complaints 47195
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25491
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Flipkart reviews & complaints page 1073

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M
Mohd Athiq
from Delhi, Delhi
Nov 7, 2019
Resolved
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Resolved

Address: H No 10, 2nd Main, 1st Cross, Mothi Nagar Matadahalli Bangalore, 560032

Order was placed for women kurti on oct 25th i repeated followed up with flipkart and have raised a complaint with flipkart internal ticket no in[protected], actual delivery if this product was schedule on oct 30th after raising the complaint flipkart request to wait till nov 5th, and again ask to wait tillnov 6th, upon each time calling they keep pushing the deliver dates till now they failed to deliver. This is hindering my both personal and professional life. Kindly help to resolve the issue.
Mar 8, 2020
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Nov 07, 2019
Flipkart Customer Care's response
We will revert on it.
Nov 12, 2019
Updated by Mohd Athiq
Flipkart has requested to cancel the order since they where not been able to deliver the product and have assured to refund my amount within 2 working days.
Nov 12, 2019
Updated by Mohd Athiq
I am not sure how long will they take to refund the amount it's already two days gone.
Verified Support
Jan 30, 2020
Flipkart Customer Care's response
Hi, ​​​​​​​​​​​​​​​​​​​
We are sorry to let you know that your order for this order ID OD[protected] has been canceled due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 23 Nov 19 and it should have been reflected by now. Hence, closing the complaint from our end. Your kind understanding is appreciated
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    S
    Shibin Das IV
    Nov 6, 2019
    Resolved
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    Resolved

    Address: ponnani, 679577

    Am purchased a asus laptop from flipkart but the laptop mouse touch pad not working, am complint the issue to flipkart but they are not responding and make to delay to solve the issue
    I m continueslly calling from 27th of october but customers support executive all are very worst always saying wait for two days... But not giving any response not taking any action…

    Date of purchased 12/10/2019
    Imei/serial no ; k5nogro5u070208
    Dec 12, 2019
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Nov 07, 2019
    Flipkart Customer Care's response
    We will revert on it.
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      B
      Bhalla448
      from Mumbai, Maharashtra
      Nov 6, 2019
      Resolved
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      Resolved

      I ordered a led tv of thomson from flipkart on 25 oct 2019. Was supposed to be delivered by 31 oct 2019 but it didn't. Waited and called everyday after that. Still the product has not been delivered. It is a prepaid order so the emi will start getting deducting. And i won't be able to anything. Help please. I am a flipkart plus customer: lakshay bhalla.
      Order id : od[protected]
      Dec 11, 2019
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Nov 07, 2019
      Flipkart Customer Care's response
      We will revert on it.
      Verified Support
      Jan 30, 2020
      Flipkart Customer Care's response
      Hi, ​​​​​​​​​​​​​​​​​​​
      We are sorry to let you know that your order for this order ID OD[protected] has been canceled due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 09 Nov 19 and it should have been reflected by now. Hence, closing the complaint from our end. Your kind understanding is appreciated.
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        Pradeep 91
        from Coimbatore, Tamil Nadu
        Nov 6, 2019
        Resolved
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        Resolved

        Address: NDR warehouseing private ltd,SF no.525,526, 529-533, Okilipalayam, palladam road, Othakalmandapam coimbatore tamilnadu., Coimbatore, Tamil Nadu

        1st old and used product.
        2nd battery problem .
        3rd modile is heating.
        Still my problem is not solved. Tecnical visitors are not true ..they doing favore for company .They check all say its problem in ur mobile in front us. After they give wrong report.cheating buyer .I'm totally depressed & un happy with products . nw I lost money to buy the it.
        +3 photos
        Dec 10, 2019
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Nov 08, 2019
        Flipkart Customer Care's response
        Hi,
        Thanks for getting in touch.
        We are sorry to inform you that we are unable to find your account/order details. Request you to share us the order details or get in touch with our customer support number[protected].
        You can also check your order status here: http://fkrt.it/bqWLi~NN
        Hope to hear from you soon.
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          S
          S7bb
          from Delhi, Delhi
          Nov 6, 2019
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          Address: 42-D, TYPE THREE QTRS,BLOCK-20, NEYVELI, Cuddalore, Tamil Nadu, 607803

          I have made payment on 13.10.2019 a sum of Rs.2050 thro paytm for flash sale to you
          Neither my order is created nor the t has not been credited toy account
          I have confirmed with paytm and alsoy bankers and confirmed that the amount is with u only
          Please refund me the amount Rs.2050
          Thanks
          RM.SUBBAIAH
          [protected]
          [protected]@gmail.com
          Copy to ombudsman
          Copy to consumer grievance cell
          Copy to ministry of MCA New Delhi
          Copy to under secretary new delhi
          Flipkart customer support has been notified about the posted complaint.
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            V
            from Bengaluru, Karnataka
            Nov 6, 2019
            Resolved
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            Resolved

            Address: Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala, 560034

            In regards with the above order id, herewith i am attaching the following details.
            1. My account statement
            2. Flipkart Late Fees Calculation for pay later account
            3. My pay later details

            In the above order id, i did not get the refund of Rs.344 on 11/09/19. For that you have credited my paid pay later amount of month of august 2019 of Rs. 3248 to my bank account. Then on 23/09/19 you have debited the same amount from my bank. After that you have mentioned as refund completed on my flipkart account, which looks fraudulent. After many calls from my side you did not resolved my issue and not refunded my money. So i am bring to your notice the following points which suits your payment policy.

            You should refund my amount Rs. 344 with late fees (rs.100 x 60 days till 10/11/19) of Rs. 6344 on or before 10/11/19. If fails i am not going to pay my pay later amount of Rs. 3649 of month October and going to file a case against you legally in consumer court.

            Thanking you.
            +3 photos
            Dec 12, 2019
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Nov 08, 2019
            Flipkart Customer Care's response
            We will revert on it.
            Verified Support
            Feb 26, 2020
            Flipkart Customer Care's response
            Hi, We are sorry for the trouble caused. We're writing to you about your order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund has been completed on 15 Aug 19 and should be reflecting in your bank account by 15 Aug 19. Your kind understanding is appreciated.
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              M
              Monu Upsc Aspirant
              from Varanasi, Uttar Pradesh
              Nov 6, 2019
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              Address: CHERUIRAM JAILAL, POST KANOKHAR, Mirzapur, Uttar Pradesh, 231211

              Respected sir I am facing critical problem in getting my order delivered massage is comming in my phone that product is out for delivery but delivery agents are not giving me and when I am calling they are telling that I will deliver tomorrow from past 10 days please help me
              +1 photos
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                P
                pradeepsnair1401
                from Mumbai, Maharashtra
                Nov 6, 2019
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                Address: OORUTTAMBALAM, Thiruvananthapuram, Kerala, 695507

                I had ordered the captioned product from flipkart, however due size difference i requested for return pick up and refund, since i has already ordered the shoes with correct size. Despite multiple return pick up no one turned up to pick up the order, i was forced to make the payment withg the assurance that the amount would be refunded, now neither the product is getting picked up nor the amount is refunded. The product is of no use to us, since it is larger in size.
                Flipkart customer support has been notified about the posted complaint.
                Nov 06, 2019
                Updated by pradeepsnair1401
                Worst customer service i have ever experienced, the executives and the seniors don't have any clue on this . Please refer to the call recordings, (if you have any).
                Verified Support
                Nov 07, 2019
                Flipkart Customer Care's response
                Hi Pradeep, We are sorry for the trouble caused. The seller has confirmed that a refund has been completed on 09 Oct 19 and would have reflected in your Flipkart pay later account by 09 Oct 19. We request you to log in to your Flipkart account and check for the same. Your kind understanding is appreciated.
                Nov 07, 2019
                Updated by pradeepsnair1401
                Dear Team

                This is What i was mentioning that U guys are clueless and wont even check before reverting back. The refund amount was Rs. 449 which was for another product (denil women brown bellies) and not for Shezone bellies worth Rs.499(please check the amount properly). Do you think any seller will initiate refund without even getting the return pick up done(simple common sense).

                There were multiple return pick up request raised by your call centre executives post 09th October. If the refund has been done prior to that why do they have re initiate the request? Why do i have to call you multiple times for this refund?

                Please check the details before sending any revert
                Nov 07, 2019
                Updated by pradeepsnair1401
                In case of any further clarification, please feel free to call at my registered phone numbers
                Nov 18, 2019
                Updated by pradeepsnair1401
                HOW CAN THE ISSUE BE MARKED AS RESOLVED WITHOUT GIVING ANY RESOLUTION
                Nov 18, 2019
                Updated by pradeepsnair1401
                How much time does it takes to resolve the issue, have been waiting for more than 3 months now
                Dear Team

                This is What i was mentioning that U guys are clueless and wont even check before reverting back. The refund amount was Rs. 449 which was for another product (denil women brown bellies) and not for Shezone bellies worth Rs.499(please check the amount properly). Do you think any seller will initiate refund without even getting the return pick up done(simple common sense).

                There were multiple return pick up request raised by your call centre executives post 09th October. If the refund has been done prior to that why do they have re initiate the request? Why do i have to call you multiple times for this refund?

                Please check the details before sending any revert
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                  S
                  sanjaysinh507
                  from Jamnagar, Gujarat
                  Nov 6, 2019
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                  Address: 385320

                  Dear team,
                  Flipkart was closed my account for the last 10 days because whatever I asked for was not good so I applied for refund and then Flipkart closed my account ansd now unable return my products and contact me below details
                  Mo-[protected]
                  [protected]@gmail.com
                  +1 photos
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                    S
                    ShivaBenz
                    from Hyderabad, Telangana
                    Nov 6, 2019
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                    Dear Flipkart Customer care,

                    I have ordered the Redmi Note 7 Pro in flipkart online on date: 25.10.19 with the order ID : OD[protected] and flipkart send the message : Your Redmi note 7 pro has been shipped and will be delivered by 01.11.19.

                    DRAMA by flipkart : on Date: 02.11.19 received the message from flipkart : we have escalated your issue to the concerned team. we will resolve your problem by 06.11.19( note: i don't aware and not raised ).

                    DRAMA by flipkart : received message on 06.11.19, issue resolved : has your issue been resolved ? we hope you are happy with the resolution provided. you can manage your issue and give feedback.

                    DRAMA by flipkart : order cancelled without any information.

                    This is very irresponsible and cheating customer.
                    we are wasting time to buy online like Flipkart.
                    Need immediate positive response from flipkart CC.

                    Thanks
                    Benarji
                    +1 photos
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Nov 10, 2019
                    Flipkart Customer Care's response
                    Hi, ​​​​​​​​​​​​​​​​​​​
                    We are sorry to let you know that your order for Redmi Note 7 Pro (Astro Moonlight White, 64 GB) has been canceled due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 06 Nov 19 and it will be reflected in your bank account by 14 Nov 19. Hence, closing the complaint from our end. Your kind understanding is appreciated.
                    Nov 12, 2019
                    Updated by ShivaBenz
                    Yes i understand, but not satisfied with the service.
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                      S
                      ShivaBenz
                      from Hyderabad, Telangana
                      Nov 6, 2019
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                      I Have booked the Redmi Note 7 pro mobile phone in flipkart online on date: 25.10.19, Friday - 3: 09 pm with order OD[protected] and they confirmed that order will be delivered on 01.11.19 Friday.
                      On 02.11.19 i have received message from flipkart : we have escalated your issue to the concerned team. we will resolve your problem by 06.11.19, 1:00 pm.
                      Today morning at : 03: 50 am i have received another message like: issue resolved: has your issue been resolved? we hope you are happy with the resolution provided. you can manage your issue and give feedback.

                      Another message at: 07:00 am Refund processed: The refund of Rs. 9799.0 for your order OD[protected] is successfully transferred to your card and it will be credited by 14.11.19.

                      This is not fair and not good service from flipkart. it is just like irresponsible and flipkart point of view customer is fool. They are not delivered order properly and without information how these fllpkart team have cancelled the my order.
                      They are wasted my time and no respect on customer who purchased the items on line.

                      I hope flipkart would be understand my issue and I wanted clear explanation and positive response from Flipkart customer care.

                      Thanks
                      Benarji
                      +1 photos
                      Flipkart customer support has been notified about the posted complaint.
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                        A
                        ayan542
                        from Kolkata, West Bengal
                        Nov 6, 2019
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                        I ordered a philips dlc2518b leather braided 1.2 m micro usb cable with order number #od[protected] on 11/3/2019 and delivered on 11/5/2019, i received seal broken condition of my order so i want to return the item but when i'm doing that it's showing my account has been blocked for doing a high number of return but i don't think so that, just pick up the item and refund the money that's all i want. Thank you
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Nov 06, 2019
                        Flipkart Customer Care's response
                        Hi Ayan,
                        We are sorry to let you know that our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account.
                        Nov 06, 2019
                        Updated by ayan542
                        just return the item that's all I want.
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                          S
                          sai anoop
                          from Visakhapatnam, Andhra Pradesh
                          Nov 6, 2019
                          Resolved
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                          Resolved

                          Address: Prakasam, Andhra Pradesh, 523001

                          I had complained to flip kart regarding my refund of a product still now those persons had not solved the issue from 2 months that's why I had not paid my paylater bill still know but no one responding can consumers compliant center can help me in this even I had posted a complaint in earlier but my issue remains same plz help me to sort this issue
                          Jan 12, 2020
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Nov 06, 2019
                          Updated by sai anoop
                          If any one trying to solve this issue plz check my paylater statements to confirm wether the refund has been issued or not
                          Verified Support
                          Dec 07, 2019
                          Flipkart Customer Care's response
                          Hi,
                          We're writing to you about the total refund of Rs. 529/- for your order id OD[protected].
                          We’d like to let you know that the seller has refunded Rs. 529/-on 10 Sept 2019 and it will be credited back to the same mode of payment.
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                            S
                            SwarajBasu
                            from Mumbai, Maharashtra
                            Nov 6, 2019
                            Resolved
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                            Resolved

                            Address: Azara, 781017

                            Dear sir/madam.. I haven't ordered any item from my account but a product has delivered to my home order with order id: od[protected]. We ordered other product, thought they delivered. But unknowingly someother product was delivered. Please check where the mistake has taken place and kindly do not repeat the same in the coming days. Seems like we are having security issues regarding our orders, address and phone numbers. We got calls from these numbers [protected], [protected] but when we called for returning the product, they are not picking the calls. How can i get my money back?
                            +1 photos
                            Dec 10, 2019
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 08, 2019
                            Flipkart Customer Care's response
                            Hi,
                            Thanks for getting in touch.
                            We are sorry to inform you that we are unable to find your account/order details. Request you to share us the order details or get in touch with our customer support number[protected].
                            You can also check your order status here: http://fkrt.it/bqWLi~NN
                            Hope to hear from you soon.
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                              G
                              gagan95
                              from Kaithal, Haryana
                              Nov 6, 2019
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                              I have lost my registered mobile number and want to add another number my mobile number before was [protected] which i have lost and mobile number i want to add is [protected]. The problem is basically otp i can't change my mobile number on my own coz i lost my registered mobile number. Please help me if you can if you can change my registered mobile number it will be greatfull for me
                              Flipkart customer support has been notified about the posted complaint.
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                                B
                                Bharat Bhusan Montry
                                Nov 6, 2019
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                                Address: Darjeeling, West Bengal, 734012

                                Kindly my reg mobile no. [protected]. My order id is OD[protected]. My installation is not yet done. I contacted customer service. But they are refuse to give exact date and contact info of tacnician. 2nd time extended installation date. I am disappointed. Filpcart service is very poor now days
                                .
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                                  S
                                  sfx vfx
                                  from Vinukonda, Andhra Pradesh
                                  Nov 6, 2019
                                  Resolved
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                                  Resolved

                                  Address: 507001

                                  I am a very regular customer to flipkart and from last 4 years i had purchases of worth 4, 00, 000/- approx... They introduced cardless credit option now that section is visible but want the transaction statements of my cardless credit transactions kissht is the lender for it.. Below is my flipkart email id : [protected]@gmail.com

                                  Called many time and dropped around 30 mails no proper response from flipkart day day flipkart loosing its credibility it seems.
                                  Want to deactivate my account please help. Or provide me the details of my statement cardless credit statement for the year 2018 and 2019.
                                  Thank you.
                                  Dec 10, 2019
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 06, 2019
                                  Flipkart Customer Care's response
                                  We will revert on it.
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                                    Nlpr
                                    from Thiruvananthapuram, Kerala
                                    Nov 6, 2019
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                                    Address: Thiruvananthapuram, Kerala, 695551

                                    My Order (OD[protected] was supposed to deliver on 4th November. Not yet received. This is the third time continuously I am facing this issue. I need to know now when I will get the order. The contact number of delivery agent was sent to me but his phone is always switched off. This is very unprofessional and disappointing.
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                                      D
                                      Dr. Satish Kumar. V
                                      from Pune, Maharashtra
                                      Nov 6, 2019
                                      Resolved
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                                      Resolved

                                      I placed an order on on oct 25, 2019. Order id od[protected].

                                      Ifb 8 kg water softener aqua energie, 3d wash fully automatic front load with in-built heater silver, seller: omnitechretail, qty: 1

                                      Expected delivery by monday, nov 04, 2019.

                                      But till now no response from the delivery person. This item was picked by gati courier.

                                      Please do the needful.

                                      Ordered and approvedsat, 26th oct '19
                                      Your order has been placed.
                                      Fri, 25th oct '19 - 3:22pm
                                      Seller has processed your order.
                                      Sat, 26th oct '19 - 12:24am
                                      98%
                                      Packedsat, 26th oct '19
                                      Your item has been picked up by courier partner.
                                      Sat, 26th oct '19 - 12:24am
                                      75%
                                      Shippedfri, 1st nov '19
                                      Gati courier[protected]
                                      Your item has been shipped.
                                      Sat, 26th oct '19 - 2:23am
                                      Your order has been picked by the courier partner.
                                      Sat, 26th oct '19 - 4:21pm - chennai west
                                      Your order has been picked by the courier partner.
                                      Sat, 26th oct '19 - 5:37pm - chennai
                                      Your order has arrived at a courier facility.
                                      Sat, 26th oct '19 - 7:00pm - chennai west
                                      Your order has been dispatched from a courier facility.
                                      Sat, 26th oct '19 - 7:07pm - chennai west
                                      Your order has been dispatched from a courier facility.
                                      Sat, 26th oct '19 - 7:08pm - chennai outbound
                                      Your order has been dispatched from a courier facility.
                                      Sun, 27th oct '19 - 5:33am - chennai outbound
                                      Your order has arrived at a courier facility near you.
                                      Sun, 27th oct '19 - 9:21am - chennai south
                                      Your item has been received in the hub nearest to you
                                      Your item is out for delivery
                                      Fri, 1st nov '19 - 11:10am
                                      Deliveryexpected by mon, 4th nov '19
                                      Shipment yet to be delivered.
                                      Dec 7, 2019
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Nov 06, 2019
                                      Flipkart Customer Care's response
                                      We will revert on it.
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                                        R
                                        rdmaan
                                        from Chandigarh, Chandigarh
                                        Nov 6, 2019
                                        Resolved
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                                        Resolved

                                        Address: Vpo Behrampur Distt Gurdaspur, 143532

                                        I had booked one item and paid the same by Credit Card on 21/10/2019 (Order Number -OD[protected] .
                                        The order is expected to get Delivered by 30/10/2019 .
                                        But no communication received till 06/11/2019 on its Delivery.
                                        Delivery date is increased 4 time. i want to now when i get my product delivered.
                                        Kindly update details status of my order.
                                        +1 photos
                                        Dec 20, 2019
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Nov 08, 2019
                                        Flipkart Customer Care's response
                                        We will revert on it.
                                        Verified Support
                                        Feb 26, 2020
                                        Flipkart Customer Care's response
                                        Hi, We're sorry to hear that you're facing issues with your "Realme C2 (Diamond Black, 32 GB)". We are happy to let you know that the seller has confirmed the pickup of the order from your address. The seller has shipped the replacement to you and it would reach you by 20 Nov 19.Your kind understanding is appreciated."
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