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Flipkart Complaints & Reviews

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M
mk333
May 29, 2023
May 31, 2023
This thread was updated on May 31, 2023
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23/05/23 i ordered Motorola edge 40 but still 7 days process only iam very disappointing please quickly shipping moto edge 40 i send photo
+3 photos
Jun 1, 2023
Complaint marked as Resolved 
hlo seller MTAILMODEECOM I am Ordered mobile date 23/05/23(Motorola edge 40) you still not sent 9 days passed but not shipped please ship immediately please solve my problem
Flipkart customer support has been notified about the posted complaint.
hlo seller MTAILMODEECOM I am Ordered mobile date 23/05/23(Motorola edge 40) you still not sent 9 days passed but not shipped please ship immediately
please shipping my order

I ordered mobile still processing - Comment #4107719 - Image #0
hlo seller MTAILMODEECOM I am Ordered mobile date 23/05/23(Motorola edge 40) you still not sent 9 days passed but not shipped please ship immediately
please quickly Shipp

I ordered mobile still processing - Comment #4107720 - Image #0
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    riya_bbb
    from Agra, Uttar Pradesh
    May 29, 2023
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    Product picked up but refund not issued

    Address: Seller Registered Address: PITRA KRIPA SERVICES, 15, Bassi Road, Bassi, Jaipur, JAIPUR - 303301

    I requested return of the product, in perfect condition, due to size use. I received call from EKart logistics for pickup at 04;50 pm on 27/05/2023, and the product was picked up after successful verification. The pickup status was not updated on the app even after 24 hours and on 28/05/2023, another pickup agent came to my home stating that the he was there for pickup of the same order, while i've already handed it the previous day. Hence...
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    Jitu890
    from Bhuj, Gujarat
    May 29, 2023
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    Address: Naranpar

    I ordered that IPhone 13 Pro Max that was showing 949 rupees. My money was deducted but no confirmation of order was shown. It's a fake website . I want my money back as soon as possible otherwise i will take necessary action.
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      Arindam46210
      May 29, 2023
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      Hello,
      I have purchased a Samsung F23 phone from Flipkart which is my biggest mistake. Order number OD[protected]. You were supposed to deliver it on 28th May and you postponed it to 30th may for some reason.
      This item was for my father in law who left my place on 29th May. Because of you he had to travel with the old phone and I had to cancel the order. To sweeten the deal, you have charged me a cancellation fee. Which is okay with me since I am the one who cancelled the order and it is my fault. So I should accept the cancellation charge.
      Problem is on the same order, I have placed an order for an adaptor for the aforesaid phone which you have managed to deliver on time. Since, I had to cancel the phone, the charge is of no use to me as it is specific for the same phone.
      However, as per the sellers policy, it is not possible to return as they can only replace the item.
      Could you please let me know what should I charge with that charger now?
      Flipkart customer support has been notified about the posted complaint.
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        D
        drawal
        from Nathdwara, Rajasthan
        May 29, 2023
        May 29, 2023
        This thread was updated on May 29, 2023
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        Address: Vinayak complex
        Website: www.flipkart.com/?ef_id=cec9975e3e191c8f6b5bf32a545ada9f:G:s&s_kwcid=AL!739!10!76484920232329!76485137405439&semcmpid=sem_F1167BY7_Brand_adcenter

        Please solve my problem flipkart did scam with me i got my phone samsung s21 fe on 7 may 2023 and i got some issue in it so requested to return my order they told us that first tech visit will be on 15 may and on 18 we will get our replacement but we got call from flikart that we do not have any technician so they took 2 day from us and told that issue will be resolved by 21 may but on that day also our issue was not resolved then they took 2 more days but then also we havent got our solution and we were waiting till today 29 may we called them 10 to 12 times in this week they told us to wait today they told us that your 20 days are done now your replacement cant be held this is full of scam by flipkart please solve this as soon as possible.
        +4 photos
        Flipkart customer support has been notified about the posted complaint.
        Flipkart has became a scam company now a days. They just make fool out of their customers.
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          Arshiya ahmed
          May 28, 2023
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          Plz resolve my problem i m feelin scared now flipkart has delivered me a defective product n upon callin m gettin fake incident ids and fake promises i want resolution for my 34377 rupees plz refund it asap. Even the replaced item was damaged now its very difficult for me to rely on flipkart . Regret my purchase
          Flipkart customer support has been notified about the posted complaint.
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            Arshiya ahmed
            May 28, 2023
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            Website: Flipkart.com

            I shopped mi tv from flipkart dey delivered me the wrong defective item. The product is worth rs 34377 now dey r not reapondin to me every time i give a call back request just dey give false assurance n fake incident id whic dey mark as resolved i feel cheated how can i bear such loss . M from middle class family i cant bare such loss m in real agony .. i want resolution n refund n pick up of this defective piece plz help me . M single lookin after my kids how can i spare so much time on flipkart whic s really hard for me ..
            Flipkart customer support has been notified about the posted complaint.
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              writteninstars
              May 28, 2023
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              Address: Chennai

              I order brand new smartphone by doing exchange of my old phone. my order was placed and i got delivery too. But while getting my delivery from my delivery partner i have to do some assessments to get exchange of my old phone. The accessements are started and then my delivery partner checked all those good possibilities' to delivery ASAP by doing Flipkart's Yaantra ( Flipkart owned diagnostics app which is used for some assessments to do flawless exchange delivery ). Suddenly my delivery partner said your IMEI number is incorrect. So, you have cancel order and re-order the product. I don't know why because my IMEI number was automatically dedicated by flipkart application itself. I tried check my IMEI number to verify it. I can't find the options and I erased all exchange data which i was given even through i changed mobile phone brand and all the details in Flipkart application. Still it remains same IMEI number. I don't know how is the possibilities. Please UPDATE your APPLICATION for your customers. WE CAN'T ENOUGH DETAILS AND MORE OVER ITS TOO BUGGY.
              Flipkart customer support has been notified about the posted complaint.
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                ANANDU NP
                May 28, 2023
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                SIR
                am order a laptop 7th may 2023 in flipkart flat from iam order laptop detils given : Aspire 7 Core i5 12th Gen (16 GB/ 512 GB SSD/Windows 11 Home/4 GB Graphics/NVIDIA GeForce RTX 3050) A715-51G Gaming Laptop
                it delivered on 11 th may 2023, but getting wrong product, details given :
                Intel® Core™ i5-1240P
                : 39.62 cms FHD Acer ComfyView IPS LED NVIDIA® GeForce GTX 1650 4 GB GDDR6 Dedicated VRAM
                8 GB DDR4 Memory
                : 512GB PCIe NVMe SSD
                received product is different
                am complaint and replaced that product but it will rejected then i talk to costumer care and it will solved and it approval get replacement
                27 th may getting that replaced product but that product also wrong product again get

                Intel® Core™ i5-1240P
                : 39.62 cms FHD Acer ComfyView IPS LED NVIDIA® GeForce GTX 1650 4 GB GDDR6 Dedicated VRAM
                8 GB DDR4 Memory
                : 512GB PCIe NVMe SSD this same product
                iam lost my time to spend flipkart and lost my class ..
                i lost my faith in flipkart and seller
                as soon as possible please refund my cash
                attached order detils and 2 time getting lap photos'
                please consider my request as soon as possible
                +3 photos
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                  abz_98
                  from Navi Mumbai, Maharashtra
                  May 28, 2023
                  Jun 1, 2023
                  This thread was updated on Jun 1, 2023
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                  I am writing to bring a matter of grave concern to your attention regarding an order I placed on Flipkart, an e-commerce platform. The order has been placed on hold, and I have discovered that the price of the product I purchased has significantly increased since I made the purchase. Additionally, I encountered a delivery mishap that further exacerbated the situation.

                  I have made multiple attempts to resolve this issue directly with Flipkart, but my efforts have been in vain. As a result, I am now seeking the assistance of Consumer Court NGO to ensure a fair and satisfactory resolution to this matter. Please find below the details of the order and the complications I have faced:

                  Order Details:
                  Order ID: OD[protected]
                  Product: https://www.flipkart.com/asus-vivobook-s14-oled-intel-evo-h-series-core-i5-12th-...

                  I had placed an order earlier, which promised delivery within one day. On the day of delivery, the delivery executive arrived at the specified location promptly. However, due to unforeseen circumstances, I requested him to wait for a few minutes as I arranged for someone to collect the package on my behalf. He agreed to wait, but when my representative arrived at the location, the delivery executive had already left. Upon contacting him, he assured me that he would try to redeliver the package.. Unfortunately, I never received a call back, and the delivery, which was scheduled for 2 PM, was delayed until 5 PM. Frustrated by the situation, I contacted Flipkart's customer care, who informed me that the delivery would be attempted the following day. However, the delivery location was an office that remains closed on Saturdays, which prompted me to cancel the order altogether. Subsequently, I placed a new order with my home address, which is the order currently on hold.

                  This entire sequence of events has left me deeply dissatisfied and frustrated as a customer. Not only was the delivery mishandled, but the subsequent order I placed is now inexplicably held, and the price has significantly increased. Such practices undermine consumer trust and violate the principles of fair and transparent transactions.

                  I kindly request your intervention and assistance in resolving this matter promptly
                  Flipkart customer support has been notified about the posted complaint.
                  Jun 01, 2023
                  Updated by abz_98
                  There is no update on the situation. They're just postponing the date day by day, even with the guaranteed assurance that it will get resolved in 24hr.
                  Still nothing. They're just postponing day by day.
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                    C
                    cool55
                    May 28, 2023
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                    Resolved

                    Hello sir,

                    I like flipkart /Shopsy order with cash on delivery payment mode above can't be done.

                    Cash on delivery available is clearly mentioned on my pincode .

                    But when I go to select payment method there.

                    Cash on delivery it shows Unavailable.

                    In this regard, I told the customer care about this through phone and email.

                    Customer care says that cash on delivery option is in sellers hand, you cab wait for few days or you can order by online payment ..they say

                    Sir it has been more than 1 months still my cash on delivery option its not enabled.

                    Sir, if cash on delivery is available on the customers pincode, then the customer can use that facility.

                    Lets order it.thats my opinion. .

                    Please Solved my isshu.
                    +2 photos
                    May 28, 2023
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
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                      AmitSingh27195
                      from Patna, Bihar
                      May 28, 2023
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                      Address: Hyderabad

                      Hi,

                      On 6th nay I ordered a product from flipkart on offer and the same git shipped by 10th May 2023. Then it was showing that it will get delivered by 18th May 2023. So I was waiting for the product to get delivered. But on 17th May 2023 I got a notification that my product got delayed due to some unforeseen reason and now it will get delivered to me by 2nd June 2022. Then I contacted Flipkart customer service amd they told me that they’ll check will logistics team and confirm that my product will get delivered to me on or before 2nd June. Again I was waiting for my product patiently. But on 24th May suddenly I got a notification that my product has got canceled that too with even contacting me. Then I connect with Flipkart customer service couple of time but all the time they’re saying that they can’t do anything here.
                      So now I want Flipkart to either allow me to get that product on the same offer price at which I ordered or else I will take some legal action against it.
                      Flipkart customer support has been notified about the posted complaint.
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                        Guruprasadhrao
                        May 28, 2023
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                        My Order No # OD[protected], Ordered on 11/05/23 thru" Flipkart. com. Amount Fully Paid but the Product NOT delivered to us.

                        It is showing delivered in their App & by email to us.
                        Flipkart customer support has been notified about the posted complaint.
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                          Hilal Ali
                          May 27, 2023
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                          Address: D 202 New Vigyan Kunj boys Hostel Indian Institute of Technology Roorkee

                          I ordered acer aspire 7 12 Gen 16 GB RAM laptop, and got a defective product as it is not opening. I requested for the replacement and the seller is not sending technician for the visit after which the replacement can be made possible. I have been waiting for almost 18 days and still they are just delaying without clarifying the issue.
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                            nitishDua
                            from Nagpur, Maharashtra
                            May 27, 2023
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                            Flipkart Installation process is a big scam.

                            Flipkart done the installation for millions of products, as per the brands
                            policy, warrenty would be null and void if any 3rd party like flipkart done
                            the installation.

                            for example order ID - OD[protected], flipkart done the wrong
                            installation, due to
                            which product fall down, broken damaged now, and havells management
                            Shamim.[protected]@havells.com Delhi Branch- ASH provided the
                            denial email and job sheet denial email, stating the same,
                            because flipkart done the wrong installation, instead of havells. As
                            per Havells 1st email, job sheet is not applicable as they
                            are using Havells mobile app. As per havells 2nd email, they
                            denied the warranty, as flipkart done the wrong installation.
                            Flipkart customer support has been notified about the posted complaint.
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                              R
                              May 27, 2023
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                              Website: Flipkart

                              Hi
                              I bought motorola mobiles from flipkart. It had 7 days refund policy in case any issue occurs. However on using the phone it found a faulty product and o complaint to flipkart and asked to either return or refund it. However despite multiple complaints they are not refunding/ exchanging or refunding the .oney. it is a case of wrong commitment and fraud.
                              Never buy products from flipkart

                              Hari
                              [protected]
                              Flipkart customer support has been notified about the posted complaint.
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                                Aayush_201
                                from Chandīgarh, Chandigarh
                                May 27, 2023
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                                Order id- OD[protected], i order Nike Air Max Impact 3 black colour, i got completely different shoes from the one i ordered, talked with FlipKart customer care 15+ times, everytime they said yes we are going to process your request, after some time i couldn't login to my account, i sent mails with photos of order attached, even gave them adhaar card twice when asked but they did nothing to help me. I was going through my job interviews and a tough time so i thought to leave it for later, i got a job and i feel its time to try again to make things right. Its been so long i still have that package in my house waiting to be returned and just a traumatic memory that i still hope would somehow be resolved
                                +2 photos
                                Flipkart customer support has been notified about the posted complaint.
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                                  Riya kavarthapu
                                  May 26, 2023
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                                  Address: Karnataka Bangalore
                                  Website: Flipkart

                                  Hello, my order Order ID - OD[protected]..i have raised a complaint on Flipkart online shopping for return pickup of my order on 22nd of may 2023 it's been 5 days no help from their escalating team provided to me..keep telling me to wait till deadline.. their courier executive sending me messages for return pickup but at the end of the day updating as pickup was unsuccessful since past 5 days.. repeating the story..i even contacted their courier person and confirmed the timings for return pickup still he updated as pickup was unsuccessful..very annoying pathetic service by Flipkart... My humble request kindly solve my issue regarding return pickup of my order ASAP thanks in advance
                                  May 28, 2023
                                  Complaint marked as Resolved 
                                  Finally today my issue regarding return pickup is resolved thanks
                                  Flipkart customer support has been notified about the posted complaint.
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                                    Riya kavarthapu
                                    May 26, 2023
                                    May 28, 2023
                                    This thread was updated on May 28, 2023
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                                    Address: Karnataka Bangalore
                                    Website: Flipkart

                                    Hello, my Order ID - OD[protected] ...i have raised a return pickup of my order on Flipkart online shopping on 22nd of may2023..it's been 5 days no help from their escalating team.. daily I'm receiving message for return pickup but at the end of day pickup was unsuccessful updated by their courier service person.. very annoying pathetic service by Flipkart..how long can a customer wait for their issue to be solved..even after calling their courier executive and confirming the timings for pickup also they update as pickup is failed... kindly solve my issue regarding the return pickup of my order ASAP...
                                    May 28, 2023
                                    Complaint marked as Resolved 
                                    Finally my issue regarding return pickup is resolved today... appreciate!
                                    Flipkart customer support has been notified about the posted complaint.
                                    No resolution yet it's been 1 week..very bad experience on Flipkart return pickup service .. pathetic service by Flipkart
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                                      Anuraj Singh
                                      May 26, 2023
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                                      My Flipkart account was blocked 6 month back without any reason. I am trying to get it unblock from that day.I am continuously talking to Flipkart help support.They always say to wait for this date.If we call on that date, they again give new date.

                                      They send this mail everytime after complaint

                                      Hello,

                                      We'd like to let you know that your recent order has been cancelled as our systems have observed a trend in your purchase history that suggests that the items you've purchased are usually not intended for personal use. This would also mean that you will no longer be able to login to your Flipkart account.
                                      Flipkart customer support has been notified about the posted complaint.
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