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Flipkart Complaints & Reviews

2.8
Updated: Dec 15, 2025
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Flipkart reviews & complaints page 1085

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M
manojbhagat
from Mumbai, Maharashtra
Oct 26, 2019
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Address: Bangalore

I brought boat speaker which are delivered on time... But installation not done yet since 20 days... Your customer support team always ensure me it would be done and time will continue increase when i asking or do complain... Because negligency of duty.. So i frustrated about and not have patience more... Pls take hard action asap...
Manoj kumar bhagat
Manoj. [protected]@gmail.com
Flipkart customer support has been notified about the posted complaint.
Verified Support
Oct 26, 2019
Flipkart Customer Care's response
We will revert on it.
Oct 26, 2019
Updated by manojbhagat
Wht u mean to say? Should focus on customer service...
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    V
    Vigneshs27
    from Mumbai, Maharashtra
    Oct 26, 2019
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    Address: 600030

    Ordered mi air purifier from flipkart sale. But the product is very pathetic and i cant able to use it. Due to their technical fault form flipkart i cant able to return the product. Now i m paying interest for that amount too paid through my credit card. No proper response from flipkart team also.
    Not providing a proper solution too for my queries
    Flipkart customer support has been notified about the posted complaint.
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      A
      Anoop9889
      from Madikeri, Karnataka
      Oct 26, 2019
      Resolved
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      Resolved

      Address: Olive Garden, Uttara Kannada, Karnataka, 581306

      I have purchased two realmec2 mobile from flipkart on 21 october but when i opened first itself i was totally unhappy with the product performance so i thought of return one of which is unopened and sealed but flipkart is not taking back it. They are rejected for return!!! I tried to contact cca of flipkart but they says that they can't do it anything. One of him told me to gift it someone!! *@*
      Oct 26, 2019
      Complaint marked as Resolved 
      It's not still solved
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Oct 26, 2019
      Flipkart Customer Care's response
      Hi, We'd like to inform you that the return policy is applicable only if the product is received damaged, defective or not described on our website/ app. Please refer to the below link for more details. https://t.co/QVsxfINQ8G
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        P
        praneethsontha
        from Mumbai, Maharashtra
        Oct 26, 2019
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        Hi,
        I have ordered an apple watch series 3 on flipkart during big billion days. Got the package delivered and the product was missing.
        I filed a complaint more than 3 times (For replacement/ refund), however supplier refused to fulfill the request. I have sent an email with the package pictures to manohar. [protected]@flipkart.com, no response.
        I then raised another complaint by calling flipkart, they have promised a call back on 18/10/2019 [incident: in[protected]], however no body called nor emailed. Called flipkart twice after that, but no use.
        +12 photos
        Flipkart customer support has been notified about the posted complaint.
        Oct 26, 2019
        Updated by praneethsontha
        I have called flipkart now, a lady asked to be on hold for a minute. However she kept my call on mute for more than 3min and disconnected the call
        Verified Support
        Oct 27, 2019
        Flipkart Customer Care's response
        We will revert on it.
        Oct 27, 2019
        Updated by praneethsontha
        I have got a message from flipkart stating “We've been trying to get in touch with you as requested but were unable to reach you. You can always call us on our toll free number[protected] for further assistance.”

        I called them and they said that they will revert in 24-48hrs.

        Oct 28, 2019
        Updated by praneethsontha
        I have got an email from flipkart, replies to the same

        Nov 01, 2019
        Updated by praneethsontha
        I did not get any update from flipkart. May I know how this forum is helping?
        Dec 01, 2019
        Updated by praneethsontha
        It has been a month and I’m waiting for an update
        Dec 09, 2019
        Updated by praneethsontha
        Any updates on this?
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          R
          Rajat Vishwakarma
          from Mumbai, Maharashtra
          Oct 26, 2019
          Resolved
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          Resolved

          Address: Gaya, Bihar, 805131

          Horrible experience with installation of mi 32" led tv. Installation was scheduled on 20th october and still has not been installed as on 26th of october. I am trying to reach your installation partner ms jeeves and they are unable to help me with this issue, just making fake promises that it will be done by today. Technician not willing to come to the home and jeeves is rescheduling everyday the installation date to the next day without my permission.
          Dec 27, 2019
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Oct 26, 2019
          Flipkart Customer Care's response
          We will revert on it.
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            R
            Rajaravindbca
            from Chennai, Tamil Nadu
            Oct 26, 2019
            Resolved
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            Resolved

            Address: 600093

            Hi flipkart team, i have ordered based on the information available from the flipkart display page, when i ordered i have received email confirmation and sms stating my order will be delivery on 18th oct, but i did receive the product as per your promised date, hence i raised call back request through your app, later all of sudden my delivery date changed to oct 25th. Then i received the call from flipkart associate named rupan and he claims that this is not an flipkart issue either flipkart is not responsible and he said this issur because of seller and logistics when is asked for escalation he disconnected my call. Again i contacted flipkart i have spoken with 3 level of esclation and floor manager everyone said same answers flipkart is not responsible. Now you tell me did i ordered directly to your seller or through you.. Am buyer i know only flipkart and i trusted you hence i purchased through you but now am frustrated now i have unnecessarily spend 600rs to buy the same product in local shop since its a day to day requirement of my baby please investigate and i need the compensation for the same i have all email' sms cofirmation and also the call recordings if i did't get proper response from you i will post this alog with call recordings in all social media regards, aravind raj

            The above email was sent on 19th oct still i didn't get any response for the same

            The second promised date by flipkart is 25th oct however i didn't received my product yet

            Your customer support people are clearly stating that flipkart is not responsible for delay by the seller or delivery partner

            Your customer support executives or refusing to escalate or transfer my call to customer support manager

            One the agent named vaibah was very rude me and repeating the same as recorded machine please listen to that call on 25th oct ([protected])

            Finlay my call connected to the team leader kavitha she also disconnected my call without my knowledge

            Still i didn't receive my product please look in to the my issue and process compensation for the same

            I have all emails and call recording i am going to post everything in social media

            Regards,
            Aravind raj
            Nov 30, 2019
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Oct 27, 2019
            Flipkart Customer Care's response
            We will revert on it.
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              M
              mesounav
              from Gobardanga, West Bengal
              Oct 26, 2019
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              Address: Durgabari para gangarampur, Dakshin Dinajpur, West Bengal, 733124
              Website: www.flipkart.com

              My order ids are od[protected]
              Every time order gets autocancelled.
              In every different adresses.
              Big deal best deals all are the business mimic nothing happens every time cheated with customers.
              I have paid it through flipkart giftcard.
              But everytime the order gets cancelled.
              I have tried alleast 4 to 5 times in 3 different adresses. But nothing happens.
              +2 photos
              Flipkart customer support has been notified about the posted complaint.
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                G
                gopalgupta91
                from Hyderabad, Telangana
                Oct 26, 2019
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                Dear team,

                Last few years i am using flipkart but this is the first time i am facing this kind of issues which i never expected it is almost one month of my product and still they didn't even dispatch my order! I think they will take another 6 to 10 days to get my product delivered. I ordered that product as diwali gift for my mother, which is falling this week. And i think i will be disappointed! Asked customer care, and just like recorded message, they reply "sorry for the delay and we are escalating and some bla bla. Please find the attachment of emi copy which i am paying before using the product. Worst service ever.
                This is my final attempt which i am sending to you and i hape you will resolve my issue asap.
                Regards,
                Gopal
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Oct 27, 2019
                Flipkart Customer Care's response
                WE will revert on it.
                Oct 29, 2019
                Updated by gopalgupta91
                problems are as usual, i have not received any proper information about the product last 28days
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                  R
                  Rak2563
                  from Delhi, Delhi
                  Oct 26, 2019
                  Resolved
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                  Resolved

                  My flipkar account is blocked due to high return. But i have to pay my due on flipkart paylater.
                  Kindly provide some link to pay my due. Or any other option to pay to avoid paylater fine.
                  My mobile number [protected].
                  Or unblock my flipkart account so i can pay flipkart paylater due.
                  Account block during return request as they give reason of high number of return
                  Nov 10, 2019
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 26, 2019
                  Flipkart Customer Care's response
                  We will revert on it.
                  Nov 05, 2019
                  Updated by Rak2563
                  Sir please unblock my Flipkart account.so I can pay me Flipkart pay amount of 799.
                  As soon.or provide me payment link
                  Was your problem resolved?? I m facing the same problem
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                    M
                    M ashik
                    from Siliguri, West Bengal
                    Oct 26, 2019
                    Resolved
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                    Resolved

                    Address: Tekaraipur, Murshidabad, West Bengal, 742304

                    Flipkar totally cheat with me, flipkart loss my 20 thounsands money. I placed a order this is 5grm gold coin from seller malabar gold & dimonds on 14.10 2019. Flipkart noticed me this product delevery by 24th october but today 26th october. But till now i am not received my product. This was a dewali gift for my family but for this order i cancell my train ticket and hotel boking all. Total spend 20 thousand money for this order. This was a big fault of flipkart. Total responsibility going to flipkart. Plesae send me penalty twenty thousandsmoney.

                    Order id - od[protected]
                    Mob no[protected]
                    Mail id - [protected]@gmail
                    Nov 26, 2019
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 26, 2019
                    Flipkart Customer Care's response
                    We will revert on it.
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                      M
                      manju natha Prasad
                      from Hyderabad, Telangana
                      Oct 26, 2019
                      Resolved
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                      Resolved

                      Address: 500016

                      I placed one giordano c1129-01 analog watch - for men, i was not satisfied with the product i placed return request on 7th oct, same pickup was completed by 9th oct, till now no one came to pick the product and i ask calling customer care they are not even understand what i am asking is and they repeatedly saying same answer as a recorded voice, that will give very irritating ans. Not returund my money also. No idea when will return pickup done
                      Oct 26, 2019
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 27, 2019
                      Flipkart Customer Care's response
                      Hi,
                      We are sorry for the trouble caused. The seller has confirmed that a refund has been completed on 27 Oct 19 and will be reflecting on your account by 07 Nov 19. Hence, we are closing this case from our end.
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                        P
                        Pappu Jha
                        from Mumbai, Maharashtra
                        Oct 25, 2019
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                        Address: 800002

                        Sir, some days ago i registered a complaint against flipkart which was related to wrong product delivery. My complaint id is 2481344. And product id is od[protected]. Sir the product which had delivered by flipkart to me was wrong. And i registered my complain in consumer forum. So sir according to customer protection law you should help me.
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 27, 2019
                        Flipkart Customer Care's response
                        Hi Sushant,
                        We are sorry to let you know that our systems have observed a trend in your purchase history that suggests that the items you've purchased are usually not intended for personal use. This would also mean that you will no longer be able to login to your Flipkart account.
                        Oct 28, 2019
                        Updated by Pappu Jha
                        No sir..that product i brought for my sister.and you send me wrong product. And also you did not respond my issue. You have to refund or replace my item.other wise i'll case on you.
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                          N
                          navaz
                          from Bengaluru, Karnataka
                          Oct 25, 2019
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                          Address: Nowshad.,dhaniyanicheruvu n. P. Kunta manadalam, రాయచోటి road, Anantapur, Andhra Pradesh, 515521

                          Hi
                          I ordered realme xt on 14th october, 21st is promise day but not delivered, again 23rd not delivered again 24th not delivered and again 25th not delivered they are keep on extending promising time, when i will receive, and more then that we r not able to track my order, know buddy's know that my order is wher. Flipkart don't know, logistics people don't know, and bluedart people don't know, now tell me where to go whom to ask. Please help us.
                          +2 photos
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                            M
                            Mustafa.mk
                            from Wai, Maharashtra
                            Oct 25, 2019
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                            Address: Pune, Maharashtra, 411048

                            I ordered product on 3rd oct which was supposed to be delivered by 12oct which was not done after that i have contacted flipkart number of times and every time they ask me to wait for 3 days but nothing happens and again i call them on 4th day and again they give a date after 3 days and ask me to wait. This is getting really frustrating now they have asked me to wait till 29 oct. They are not even cancelling the order and refunding the money and not even delivering the product.
                            +1 photos
                            Flipkart customer support has been notified about the posted complaint.
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                              P
                              P G Gohil
                              from Gandhidham, Gujarat
                              Oct 25, 2019
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                              Dear sir/madam

                              I have purchased mar-q by flipkart 40 inch television (Led tv) online on flipkart. His order id is - od[protected] dated on[protected].
                              My order has been placed by flipkart on[protected] and i have completed the payment of this order by credit card. And his order amount is rupees - 13701.00 inr.

                              On flipkart application my order delivery expected date is[protected] but some problems of flipkart his not delivered product on[protected]. Then i have call to flipkart customer care on[protected], and his customer executive say my issue is resolve by flipkart team before[protected]. But delivery related problem is not resolved by flipkart team on[protected]. Then i have call again to flipkart customer care on[protected], and his customer executive say my issue resolve by flipkart team befor[protected]. But my delivery related issue is not resolve by flipkart. Flipkart is shared false information relevant to my order via sms and on his flipkart application, flipkart application and her customer executive is say my order shipment is out for delivery by the courier delivery boy on dated 11-oct-2019. But my shipment is not delivered yet to me on dated 25-oct-2019.

                              Flipkart is cheat to me and his not shared right information relevant my order to me.

                              I request to consumer complaints forum for resolving the product delivery related issue of my online purchase order,
                              Online purchase order details mentioned below.
                              Company name - flipkart
                              Order mode - online by flipkart application
                              Order id - od[protected]
                              Order date& time[protected], 11:42pm
                              Order amount - 13701.00 inr
                              Product - marq by flipkart 40inch (100. Cm) full hd smart led tv (40hsfhd)

                              Regards
                              Gohil pravinchandra
                              +1 photos
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 27, 2019
                              Flipkart Customer Care's response
                              We will revert on it.
                              Oct 29, 2019
                              Updated by P G Gohil
                              i have not received any customer care support from flipkart of this matter yet today.
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                                S
                                suman mothuka
                                from Delhi, Delhi
                                Oct 25, 2019
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                                I ordered redmi 8 phone on 12 oct 2019 and expected delivery was 19 oct 2019. But i not received this item on that day so after many reminders flipkart customer care executive promised to deliver this item by 24 oct 2019.
                                I calling customer care many times still they are assure me for fastest delivery.
                                As i already paid for this.
                                So this it worst situation of flipkart.
                                Suman
                                Mob no [protected]
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 27, 2019
                                Flipkart Customer Care's response
                                We will revert on it.
                                Nov 03, 2019
                                Updated by suman mothuka
                                Not resolved yet
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                                  A
                                  ankurpathak.ap
                                  from Pune, Maharashtra
                                  Oct 25, 2019
                                  Resolved
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                                  Resolved

                                  Address: Lakshya Sr No 60/2 Pl No 10B, Pathare Vasti Vadgaon Shinde, Rd Lohegaon, Pune, Maharashtra, 411047

                                  My order details are:
                                  Here are details:
                                  Order number: od[protected]
                                  Email: [protected]@live.in'
                                  Mobile: [protected]

                                  I bought this tv from flipkart and along with complete protection plan for 3 years by paying more. But after even 1 month my tv in not installed and liening in my house. I am facing problem at the beginning of my service and now think what sevice they will provide service for next 3 years. They service partner denied installation of tv saying you provide us with stamp paper agreement that if something happens to tv after installation he is not responsible. Flipkart why didn't you mentioned that you need stamp paper agreement for tv installation. Your partner is saying my wall is not appropriate for tv installation. I have bought the letv tv from flipkart and it was wallmount on the same wall from last 3 years. After i faced issue with the levv tv i puchased this tv and now wall became inappropriate for this tv. I don't understand if levv tv was fine on my wall and they what is problem with motorola tv and what so special in this tv. And more over your telephone executive are giving me suggestion to give another address for tv installation. Really cool suggestion. I am common man not tata, birla or ambani. I have only one small house and one wall for 65 inch monster. If you can't install tv here, then take your tv back and return my money. More over your app work for purchases and have bug for creating return request it gives error.
                                  Nov 27, 2019
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 27, 2019
                                  Flipkart Customer Care's response
                                  We will rev ert on it.
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                                    Oindrila Mitra
                                    from Patiala, Punjab
                                    Oct 25, 2019
                                    Resolved
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                                    Resolved

                                    Address: Gautam Buddh Nagar, Uttar Pradesh, 201305

                                    I had placed 2 orders using flipkart pay later, one using flipkart app and one using myntra. Since the bill payment date had come i paid the bill using my icici bank account. But when i returned the items, no refund was issued to me. A total of 3000 rs.

                                    I have made several calls, each time a customer executive picks up, says sorry and gives me a future date for resolution. I sent mails, tweets, but no one responded. Then they automatically moved my issue to "resolved" status without paying me my money. And it showed "refunded back to source" in the app. I still did not receive a single rupee in my bank account.

                                    Pfb the details:
                                    Order od[protected] for rs. 2186
                                    Order:[protected] 5501901
                                    Feb 3, 2020
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Oct 25, 2019
                                    Updated by Oindrila Mitra
                                    Order:[protected] 5501901 for Rs. 812
                                    Verified Support
                                    Oct 26, 2019
                                    Flipkart Customer Care's response
                                    We will revert on it.
                                    Oct 31, 2019
                                    Updated by Oindrila Mitra
                                    Still waiting for the refund. It has been 4 business days since Flipkart asked for my account number and IFSC code to return the amount. But no refund yet. Please follow up.
                                    Verified Support
                                    Dec 30, 2019
                                    Flipkart Customer Care's response
                                    Hi,

                                    We are sorry for the trouble caused. We're writing to you about your Vero Moda Full Sleeve Solid Women Jacket with order ID OD[protected].
                                    We’d like to let you know that the seller has confirmed that the refund Of Rs.2186/- has been completed on 12 Oct 2019 and should be reflecting in original payment mode by 15 Oct 2019.

                                    Hope this helps.
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                                      A
                                      Alankar Agarwal
                                      from Bengaluru, Karnataka
                                      Oct 25, 2019
                                      Resolved
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                                      Resolved

                                      flipkart delayed in refund

                                      Address: 560082

                                      I ordered a lenovo laptop from flipkart with my sbi credit card. I cancelled it on 15th october 2019 because of some reason. Then i got update from flipkart that i will get my money in my credit with in 8 days.

                                      After the completion of 8 days, i called to customer care, they told me that seller forgot to update your refund status, and he updated it today, now refund will again take 8 buisness days to get reflected in your account.br...
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                                      Sathizhmail
                                      from Mumbai, Maharashtra
                                      Oct 25, 2019
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                                      Address: 621802

                                      I have ordered TV on 16oct19 and the same got delivered on 19oct19. Planned installation is 20oct19. But till today it was not installed, i am trying to connect the engineer which was received in SMS, but the engineer was not picked my call daily. I spoken with cc person more than 6 times but tv was not installed. Attached the order number.
                                      +1 photos
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