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Flipkart Complaints & Reviews

2.8
Updated: Dec 26, 2025
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M
manideep219
from Mumbai, Maharashtra
Oct 29, 2019
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Address: Hyderabad, Telangana, 500089

I have booked v guard stabiliser through flipkart but they have delivered the product after 20 days and that too wrong product.
Flipkart did intentionally did this and they want to use the customer amount for their business for some days.
So I complained to the flipkart customer care to replace the product so first they denied so i argued with them to replace the product.So finally they accepted and send for the replacement.
Today 29 Oct 2019 received the damaged product.
So i complained them for why did you send the damaged product they are finally replied with careless answers.
Please see the attched inages for order id and wrong product and damaged product image
+7 photos
Flipkart customer support has been notified about the posted complaint.
Verified Support
Oct 31, 2019
Flipkart Customer Care's response
Hi, We are sorry for the trouble caused. We're writing about your V-Guard MiniCrystal Electronic Voltage Stabilizer with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund of Rs. 1421 has been completed on 30 Oct 19 and will be reflecting on your credit card by 11 Nov 19. Please check the previous statement/unbilled transaction of your credit card before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell.
Nov 03, 2019
Updated by manideep219
1- Order ID - OD[protected]
2 -Order ID - OD[protected]
3- Order ID - OD[protected]
4 -Order ID - OD[protected]
I have booked 4 products from Flipkart and all received with damaged products.I don't know why Flipkart is doing this way.i heard Flipkart is in downfall now. These type of issues may be reason for that.
So I called to the customer service for the issues and they are saying that it was the happened by logistics and they are ready for refund for the same.
Can Flipkart think refund is the solution for this . See customers book the products for their need not for time pass they have some commitments with the booked products.
We can accept the mistakes for once not all the time.
I can say that Flipkart is doing intentionally these mistakes because they are accepted the products with fake images and they wantedly send the products after too many days so they can keep the money with them for their business needs because now the Flipkart position is not so good as I heard from the social networks.
So Flipkart is looting the people by creating the fake products and using the customers money for their usage.
If Flipkart is really concern about the customers why they don't provide the replacement.
Because I booked those products because I can those products with less price at the same time Amazon has the sale ..if I know before about Flipkart I can book it Amazon right?
Now I can get the products with less price will Flipkart provide again the products with booked price.
I requested to provide the replacement not the refund.
They denied for this.

Now I am exhausted with Flipkart team. I want the compensation for their repitative mistakes
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    Palak05
    from Mumbai, Maharashtra
    Oct 29, 2019
    Resolved
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    Resolved

    Address: Gautam Buddh Nagar, Uttar Pradesh

    I received a call from a female from offer and promotion department of flipkart notifying me that i have won either a laptop/iphone/fridge/tv/ac. And to register for the prize i need to select a product of 4999 and transfer that amount to an account via google pay. I selected the product jbl speaker and transferred 5690 to the account they told me to. Then she connected me to a senior called nitin singh who told me i have to pay gst for the prize and transfer 12999 to the account they tell me to. When i refused to do so and told them i want either an authorisation letter or email or my money back. They told me unless i pay the gst i will not be getting the money back. The number they called me from is [protected]. Account details - ujjivan small finance bank 0842 branch park circus kolkata
    Dec 2, 2019
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Oct 30, 2019
    Flipkart Customer Care's response
    Hi, We would like to let you know that any offers to appear anywhere other than on our website (https://www.flipkart.com), Flipkart Lite/mobile site or app is not from sellers on our portal. Also, in case of any monetary loss due to fraud by such websites, to file a complaint with the cyber cell for support. Further, you can choose to initiate legal action against the spammer/spamming organization too. Hence, closing the complaint from our end.
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      K
      Kranthi2551
      from Pune, Maharashtra
      Oct 29, 2019
      Resolved
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      Resolved

      Address: 411057

      I am Kranthi and I placed order with flipkart (order no: OD[protected] on October 21st 2019. They collected my working old phone(Redmi Note 6 Pro) under name of exchange, also collected 5K more to give a new phone(Redmi note 7 pro). It turns out that phone is faulty.

      I sincerely believe flipkart is selling refurbished & faulty mobile phones(that failed quality checks) in these falsh sales. Please take this to notice of indian government.

      I ordered for replacement and I don't have any alternative mobile. The way they are treating me with their return policy is not good. I called their customer care multiple times and asked for communication in email as I don't have alternative mobile. They didn't agreed to that even.

      They continuously send messages either customer care, authorized service persons stating that i am not accessible. How Can I be accessible when they sent me a faulty piece and took my old working mobile.

      Eretail business must have stringent norms so that consumer won't be suffered like this.
      +3 photos
      Dec 1, 2019
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Oct 31, 2019
      Flipkart Customer Care's response
      Hi, We are happy to inform you about your replacement of the Redmi Note 7 Pro (Neptune Blue, 64 GB) has been approved by the seller. We would like to let you know that the courier service provider has confirmed the pickup and delivery of the product from your address by 07 Nov 19. The seller will ship the replacement to you via the courier service provider and this will reach you by 07 Nov 19. You can also check your order status here: http://fkrt.it/bqWLi~NN.
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        R
        Rithu riya
        from Ferokh, Kerala
        Oct 29, 2019
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        I have ordered kangaro stationery office set (Orange) on 11th oct 2019 and have been waiting for almost 18 days. I contacted flipkart support center 5 times and each time they asked me to wait for 24-48 hrs. It's keeping on going and they have given 5 false commitments regarding the ontime delivery. I am still wating for the product to get delivered.
        Flipkart customer support has been notified about the posted complaint.
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          P
          praveenaram
          from Pune, Maharashtra
          Oct 29, 2019
          Resolved
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          Resolved

          Address: visakahaptnam, Visakhapatnam, Andhra Pradesh, 530027

          Hi,

          I Have bought Skin care product from flipkart which i am using since 2 years. so i no very clearly what is the color, texture and fragrance.

          as i am recently delivered i cant go out and buy for anything, so I trusted flipkart and ordered the Maybline foundation 332 on[protected], 11:37 PM
          Invoice No: FAA0W[protected]. Order, ID - OD[protected].

          I was received the product which was duplicate in color, smell and bottle too. I have requested flipkart to not do so. They have not accepted the request and i have requested and begged them alot. Finally they gave agreed and replaced my product.

          They have replaced my product and i have received on 28th oct 19. This time again they cheated me very badly. They changed the colour of product and i have checked the bar code. Which is coded as MAC product and they bought from Snapdeal.
          Its completely fake product. When i am asking them for help no customer care execuitve is not responding properly, i am asking management mail they said its not possbile.

          As i am female and just delivered a baby, my skin is so sensitive. How come flipkart allowed such a nasty product. Pls do R&D on this. If required.
          Flipkart playing the empotions with customer.Being a female how sentive our skin.

          If anything happnes who is responsible.
          +6 photos
          Nov 4, 2019
          Complaint marked as Resolved 
          They didnt resolve yet..how come its closed
          Flipkart customer support has been notified about the posted complaint.
          Nov 04, 2019
          Updated by praveenaram
          I Have bought Skin care product from flipkart which i am using since 2 years. so i no very clearly what is the color, texture and fragrance.

          as i am recently delivered i cant go out and buy for anything, so I trusted flipkart and ordered the Maybline foundation 332 on[protected], 11:37 PM

          Invoice No: FAA0W[protected]. Order, ID - OD[protected].



          I was received the product which was duplicate in color, smell and bottle too. I have requested flipkart to not do so. They have not accepted the request and i have requested and begged them alot. Finally they gave agreed and replaced my product.



          They have replaced my product and i have received on 28th oct 19. This time again they cheated me very badly. They changed the colour of product and i have checked the bar code. Which is coded as MAC product and they bought from Snapdeal.

          Its completely fake product. When i am asking them for help no customer care execuitve is not responding properly, i am asking management mail they said its not possbile.



          As i am female and just delivered a baby, my skin is so sensitive. How come flipkart allowed such a nasty product. Pls do R&D on this. If required.

          Flipkart playing the empotions with customer.Being a female how sentive our skin.



          If anything happnes who is responsible.
          Verified Support
          Nov 04, 2019
          Flipkart Customer Care's response
          We will revert n it.
          Nov 22, 2019
          Updated by praveenaram
          When you will revert...always saying 24 to 48 hrs..from every mail since 15days...till now u people didnt c the mext day or what...all customer care executives r playing with in mails...such a use less amd helpless..one so called senior madam called me and said by nov 11th issue will close ..surprisingly no one is not responding from that day onwards
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            L
            Lovlin Rath
            from Siuri, West Bengal
            Oct 29, 2019
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            Hi,

            I am lovlin rath from odisha. I have placed two nos of sarees. Due to quality issues i requested for refund.
            Seller didnt refund the amount within the promised date.
            When i am complaining them why its late, they are only saying to ask in bank regarding the issue. As per their word i haved enquired in bank also they said nothing has been done.

            Kindly help me in this regard.

            Very bad service from flipkart.
            Flipkart customer support has been notified about the posted complaint.
            Oct 29, 2019
            Updated by Lovlin Rath
            flipkart customer care is saying they have initiated the amount but till now i havent received the amount
            Verified Support
            Oct 29, 2019
            Flipkart Customer Care's response
            Hi, We are sorry for the trouble caused. We're writing about your 'Ruchika Fashion Checkered Handloom Handloom Cotton Viscose Blend Saree' with order ID 'OD[protected]'. We’d like to let you know that the seller has confirmed that the refund has been completed on 18 Oct 19 and should be reflecting on your account by now. Please check the previous statement/unbilled transaction of your account before reaching out to the bank. You may contact your bank’s customer care with the (UTRN : NFT[protected]GN00028XXXXXXX) using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell.
            Oct 30, 2019
            Updated by Lovlin Rath
            I have already visited to bank and given the utr no and they checked and denied that no such payment has been done. And here bank cannot do anything as they dont have information regarding this .They told me to talk with you . Also they said that you ask your seller to check your bank whether your bank has initiated the amount or not.Bank said it is flipkart fault and they should check at their end, here bank cannot do anything.

            So I also request you to please ask your seller why the amount is not reflecting in my account if the amount has been initated.
            Also provide me the proof from your seller towards refund initiation.
            Oct 31, 2019
            Updated by Lovlin Rath
            wat happened flipkart .your seller dont have proof or wat.

            IF i dont money den i will file a complaint in consumer court take for granted.

            No reply from your end.

            very bad service .
            Nov 04, 2019
            Updated by Lovlin Rath
            wat happened flipkart no more msg from your end.
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              R
              Ritikakushwah
              from Mumbai, Maharashtra
              Oct 29, 2019
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              Address: A-221 mangal bazar road, New Delhi, Delhi, 110080

              I have ordered a casio ex295 men analog watch from flipkart on 26th oct 2019. I paid 7, 916 inr for this. This is a prepaid order. On 27th dec i received a message from flipkart saying your order has been cancelled and your refund will be generated by 5th nov.
              They cancelled my order without giving me any prior information or without asking me.
              Even they're making me wait for the refund till 5th nov.
              I have reached them 2 3 times to request them to process my refund as soon as possible.
              But they are telling me to wait till 5th nov.
              I needed that product very urgently and they have not delivered my order and not refunding my money as well.

              It's a big amount. I can not invest again this big amount to buy this watch because i want it earlier.

              If they can cancel my order without telling me they should have refunded me the same day.

              If they could not deliver my product then why did they accept my order and payement for that. They should not hold my money and make me for it if they are not delivering it. I want a strict and needful action against this.
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Oct 30, 2019
              Flipkart Customer Care's response
              Hi, We are sorry to let you know that your order for the product 'Casio EX295 Edifice Analog Watch - For Men' has been canceled by the courier service provider due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 27 Oct 19 and it will be reflecting in your account by 05 Nov 19. Your kind understanding is appreciated.
              Oct 30, 2019
              Updated by Ritikakushwah
              For your kind information that same product has hiked its price upto 3000 rs. Why would i order the same product for 12000 bucks which i was supposed to get in 8000 rs. That is why you cancelled my order. However this is not my concern anymore.

              My concern is about my money. I can not wait till 5th nov. I want it much earlier. That's why i have complained about your company at consumer forum. Do remit my money at earliest. It is urgent.
              For your kind information that same product has hiked its price upto 3000 rs. Why would i order the same product for 12000 bucks which i was supposed to get in 8000 rs. That is why you cancelled my order. However this is not my concern anymore.

              My concern is about my money. I can not wait till 5th nov. I want it much earlier. That's why i have complained about your company at consumer forum. Do remit my money at earliest. It is urgent.
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                M
                Manali Ghosh Dastidar
                from Kolkata, West Bengal
                Oct 29, 2019
                Resolved
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                Resolved

                Address: 700130

                I suppose that my product which was being order on 23rd oct 2019 has been lost because yesterday was the delivery date but it is not yet being delivered. I had words several times with flipkart executive but they does not sound convincing. Moreover they are saying that the delivery person tried to reach me twice yesterday which is absolutely false. Blue dart company sent me a message with a number to track the details but tracking shows "no product found". So, if you can't able to deliver my product then please let me know and refund my money soon. Order id is
                Od[protected]
                Nov 29, 2019
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Oct 29, 2019
                Updated by Manali Ghosh Dastidar
                Please deliver my product or return my money.
                Verified Support
                Oct 29, 2019
                Flipkart Customer Care's response
                We will revert on it.
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                  V
                  vilas.sotre8575
                  from Mumbai, Maharashtra
                  Oct 29, 2019
                  Resolved
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                  Resolved

                  Address: Aurangabad, Aurangabad, Maharashtra, 431003

                  From last 6 to 7 years i was using flipkart and i was happy with it, i have buy many products and from last 6 year i have canceled only 4 to 5 orders due to quality issue, suddenly on 23 of october 2019 my account got suspended due to "irregularities in the payment method" this was the reason given in the mail by customer care and when called to customer care they told my account was suspended due to cancellation of orders which i had purchase before 6 months. When asked to the customer support for a senior person he said go on website and request for a call back as the senior is on another call. And he informed that i will not be able to use this account again, as it is being permanently disabled. I am have the mail, as well as the call recording. I need my account back, or i will have to log a case in consumer court.
                  +1 photos
                  Dec 4, 2019
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 30, 2019
                  Flipkart Customer Care's response
                  Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details from the shared information. Request you to share the registered email ID in order to assist you further. Hope to hear from you soon.
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                    G
                    gargee123
                    from Bengaluru, Karnataka
                    Oct 29, 2019
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                    Address: Bangalore, 560037

                    Od[protected]

                    Flipkart is not returning money to my gift card if i return some items. They just eat it up and when i call the customer care they just blubber something as if they dont have proper training. Not sure how a company like flipkart is cheating customers to such extent. I would like to sue them. I have necessary proofs

                    Till now i have called the customer care hundreds of times, still the issue is not resolved. They just say that they have credited amount to gift card/wallet. However when i see my wallet, money is not there. I also tried adding all my gift cards to flipkart back again in the hope that somehow the money reflects, but in vain

                    They are a big cheater in the name of e - commerce. Please let me know how to sue them
                    Flipkart customer support has been notified about the posted complaint.
                    Oct 29, 2019
                    Updated by gargee123
                    other orders which they did not return my money

                    Order OD[protected], Order OD[protected]
                    Oct 29, 2019
                    Updated by gargee123
                    please refund money at earliest else i will sue your company for all these frauds. dont think you can easily cheat indian customers
                    Oct 29, 2019
                    Updated by gargee123
                    even their grievance number is out of service. How come they are still surviving in India
                    Oct 29, 2019
                    Updated by gargee123
                    What happens when I return an item purchased using Wallet?

                    The money is refunded back to the original payment source.

                    If Gift Cards were redeemed in the original transaction, then the same will be refunded to the respective Gift Cards.
                    Similarly, the amount originally redeemed from your PhonePe wallet will be refunded as PhonePe wallet. If a bank transfer was made over UPI, it will be refunded back to your account.
                    Despite having balance, I am unable to use Wallet as a payment option for some of the purchases. What are the reasons for this?

                    When an order is placed with items from different sellers, Wallet might not be usable as a payment option. We are working on enabling this functionality soon.

                    it is from their own site
                    HTTPs://WWW.flipkart.com/pages/wallet-faq-tnc

                    where they have confirmed that these #### are still working on this issue. now what should the innocent customers loose their money for these ####.
                    Verified Support
                    Oct 30, 2019
                    Flipkart Customer Care's response
                    Hi, We are sorry for the trouble caused. We're writing about your 'LITTLE ONE'S 6 Shelves Powder Coated Carbon Steel Collapsible Wardrobe' with order ID 'OD[protected]'. We’d like to let you know that the seller has confirmed that the refund has been completed on 17 Oct 19 and should be reflecting on your Gift Card section of your Flipkart account by now.
                    Oct 30, 2019
                    Updated by gargee123
                    Thanks for seeing this complaint and updating atleast.

                    I have called customer care a hundred times for this. They told that money has been refunded. But it is not visible in my wallet. if it is not visible, then how will I use that money from Wallet?????????????/
                    Nov 05, 2019
                    Updated by gargee123
                    Please send the money back. Else I will sue you guys. Money is still not visible in my wallet. I added all my gift cards to crosscheck if it has come back. Still nothing is there. send me screenshot of my wallet that you have refunded that amount back ...
                    Nov 05, 2019
                    Updated by gargee123
                    have added a image whereby you have confirmed that money has been added to my gift card wallet, wherease I dont see anyting.

                    Please send me screenshot of the proof that this amount is visible on my wallet. Else I will definitely sue you Flipkart
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                      D
                      from Kolkata, West Bengal
                      Oct 29, 2019
                      Resolved
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                      Resolved

                      Address: Flipkart Internet Private Limited, Buildings Alyssa, Begonia and Clove,Embassy Tech Village, Outer Ring Road Devarabeesanahalli Village, Bengaluru 560103, Karnataka, India, 560103

                      Sir,
                      I have ordered the asus rog phone-ii on 12th october, 2019 and paid the price of rs-37, 999-/ on flipkart. They are showing expected date is 25th october 2019. But they couldn't deliver the product as their expected date, and demand a another date of 29th october 2019, and they couldn't delivery.
                      And now on 29th day they send me a message "be assured that the order will be delivered to you by 31.10.2019".in the order section it showing, the product is not packed still now, then how can they deliver the product in 2 days.
                      They are totally harrass to me.
                      In another ordered my product the same same thing happened to me before, and after 15 days of their expected date at last they told me to cancel the product.
                      Product details:-
                      Name - dilwar hossain momin
                      Order id: od[protected]
                      Email - [protected]@gmail.com
                      +3 photos
                      Dec 2, 2019
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 30, 2019
                      Flipkart Customer Care's response
                      We will revert on it.
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                        Lingabhairavi
                        from Chengam, Tamil Nadu
                        Oct 29, 2019
                        Resolved
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                        Resolved

                        Address: Girivalam Road, 606603

                        I ordered jockey men brief pack of 2, they delivered yesterday - 28.10.2019 (Monday), but they are not delivered which is i ordered. They delivered worst quality, colour. I complaint to customer care number, but, they are not taken any action and responsible, and, they told product has no-return policy. I feel this is cheating. My order id no. Od[protected]. So, i hope they are (Flipkart) resolve it.
                        Nov 30, 2019
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 30, 2019
                        Flipkart Customer Care's response
                        We will revert on it.
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                          binoy ka
                          from Mumbai, Maharashtra
                          Oct 29, 2019
                          Resolved
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                          Resolved

                          Address: Bangalore, Ernakulam, Kerala, 682012

                          I have ordered a car cover order i'd do[protected]Fabtec, maruti suzuki swift red, blue cover) on 30.9.2019. The product was shipped i used it and the car cover colour stained on the top of the car bonnet. I return the product and pick up by 17.10.2019 (Return id[protected]) cash refund to my ac date 14.10.2019. The main issue, my car attached service station. They paid for recondition process for buffing and polishing cost 2500 rs. I had a bad experience in first time with flipkart. Please reimburse me your irresponsible action.
                          +2 photos
                          Dec 2, 2019
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 30, 2019
                          Flipkart Customer Care's response
                          Hi, We are sorry for the trouble caused. We're writing about your 'FABTEC Car Cover For Maruti Suzuki Swift (With Mirror Pockets)' with order ID 'OD[protected]'. We’d like to let you know that the seller has confirmed that the refund has been completed on 14 Oct 19 and should be reflecting on your account by now. Please check the previous statement/unbilled transaction of your account before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell.
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                            U
                            Umashankarvaradarajulu
                            from Bengaluru, Karnataka
                            Oct 29, 2019
                            Resolved
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                            Resolved

                            Address: No.7, 1st Main, 3rd Cross, Kalyan nagar, Nagarabhavi Main Road, Moodalapalya, 560072

                            Against order no.0d[protected], i have paid online payment inr 12496.in this order i have cancelled two items 1) mi led smart tv 4a pro 80 cm (32) with android, 2) complete tv protection (3 years).

                            Inr 10798 not received against cancelled products.

                            Order placed on 20th september-2019 and cancelled on 30th september-2019. Its almost 1 month passed, still i have not receive the refund and there is no proper response from flipkart.
                            +4 photos
                            Dec 1, 2019
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 30, 2019
                            Flipkart Customer Care's response
                            We will revert on it.
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                              S
                              SwarajBasu
                              from Mumbai, Maharashtra
                              Oct 29, 2019
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                              Address: Guwahati, Kamrup Metropolitan, Assam, 781017

                              Dear sir/madam.. I haven't ordered any item from my account but a product has delivered to my home order with order id: od[protected]. We ordered other product, thought they delivered. But unknowingly someother product was delivered. Please check where the mistake has taken place and kindly do not repeat the same in the coming days. Seems like we are having security issues regarding our orders, address and phone numbers. We got calls from these numbers [protected], [protected] but when we called for returning the product, they are not picking the calls. How can i get my money back?
                              +1 photos
                              Flipkart customer support has been notified about the posted complaint.
                              Oct 29, 2019
                              Updated by SwarajBasu
                              This was the copy of the invoice which we haven't ordered. We ordered other Product but they delivered this which is on COD. They are not picking the calls now, how are we going to get our money back?

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                                R
                                rahul vaidyanathan
                                from Mumbai, Maharashtra
                                Oct 29, 2019
                                Resolved
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                                Resolved

                                Address: 127 3rd Cross UAS Layout, Sanjaynagar, 560094

                                I had purchased a shoe from flipkart during the sale period. I then got a message from flipkart saying that the seller had cancelled my order and that i needed to buy the same shoe at the current price which is almost double the sale price. I could have easily bought the same shoe from amazon as well but i trusted flipkart to purchase the product. Now they are trying to escape from their responsibility of honouring the price commitment.
                                Nov 30, 2019
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 30, 2019
                                Flipkart Customer Care's response
                                Hi, We are sorry to let you know that your order for the product 'Red Tape Formal Leather Brogue Brogues For Men' has been canceled due to unforeseen reasons. We request you to place a fresh order. Your kind understanding is appreciated.
                                My order for the asus rog 2 was supposed to ship on 22nd oct and has yet not been shipped its the dilvery day today 25th oct
                                Ive been waiting for 13 days now for this product
                                There is no update or proper guidance from flipkart
                                Unexpected from flipkart

                                complain about flipkart - Comment #3572415 - Image #0
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                                  A
                                  asachdeva
                                  from Mumbai, Maharashtra
                                  Oct 29, 2019
                                  Resolved
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                                  Address: 560076

                                  1) i ordered two pieces of futurewizard rice lights from flipkart on 20th october,
                                  2) i received only one piece on 23rd october.
                                  3) it charged shipping charges twice, so i assumed that the second piece will arrive in separate shipment.
                                  4) second shipment never arrived till last date i. E. 25th october.
                                  5) when logged into flipkart to check the status it was showing the status as delivered for both the pieces with a single invoice.
                                  6) on calling customer care it said we can refund by returning the product instead of filling a missing product complaint.
                                  7) on returning it showed the status of just one piece as returned with half the money being returned. Which was not acceptable as i wanted either refund for complete invoice (In this case the product would be picked from home) or refund for the missing product only (In that case the product wont be picked).

                                  But the merchant very cleverly was initiating refund on the single product only (Which involved picking up the product from home) instead of complete invoice.

                                  On contacting customer care they did not file a missing product complaint and were very cleverly initiating refund for single product.

                                  It seems devansh is a very clever merchant who is cheating flipkart as well as consumers by using loopholes in the system.
                                  Oct 30, 2019
                                  Complaint marked as Resolved 
                                  I got calls from flipkart and they refunded the money. I had a total of 5 interactions with them.
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 30, 2019
                                  Flipkart Customer Care's response
                                  We will revert on it.
                                  Oct 30, 2019
                                  Updated by asachdeva
                                  They refunded the money, I had 5 interactions with them, finally they refunded the money.
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                                    N
                                    Navin K Yadav
                                    from Pune, Maharashtra
                                    Oct 29, 2019
                                    Resolved
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                                    Resolved

                                    online or card payment not working

                                    Address: 411057

                                    Hi, this is regarding my order "od[protected]". It was supposed to be delivered on 26th oct and delivery guy has come to deliver on 28th oct and order amount is 29999 but he didn't have an option of card payment. I also tried to make an online payment but it is not working. I have been talking to your customer service for last 6 days and they are unable to provide any solution in terms of how i can make this payment either through...
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                                    R
                                    from Mumbai, Maharashtra
                                    Oct 29, 2019
                                    Resolved
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                                    Resolved

                                    Address: Mumbai City, Maharashtra, 401107

                                    Dear customer, installation of thomson led tv (43 oath 1000) (Case id: fint-6u0vo9-53ljex-5eav74-g1o8iez) was successfully completed.

                                    Order placed: your order for thomson 108cm (43 inch... With order id od[protected] amounting to rs.21476 has been received. Your delivery is scheduled on sat, oct 26, 2019 between 10:00 am and 8:00 pm we will send you an update when your order is packed/shipped. Manage your order here http://fkrt.it/F0Vjr6uuuN.

                                    Checked in and out in settings, no option to adjust/reduce brightness, 50 years old model of aiwa tv also has brightness adjust option.. Tried checking apps on store to reduce it.. Cannot find any app which can reduce it.. Also pushed night screen apk from mobile to tv via bluetooth but did not work on tv, i swear, please release an android update that can reduce brightness, or i will take this higher. Jio tv app not compatible, is still bearable but brightness should reduce! I get time to watch tv only at night.
                                    Just used tv for 2 days and my eyes have become blur and paining.. Can't see this any more.. Might be able to face the sun but not this tv
                                    Nov 30, 2019
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 30, 2019
                                    Flipkart Customer Care's response
                                    We will revert on it.
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                                      J
                                      Jordansaurav
                                      from Kot Isa Khan, Punjab
                                      Oct 29, 2019
                                      Resolved
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                                      Resolved

                                      Sir/mam,
                                      I have ordered a phone where i have took 1 year complete mobile protection covered by flipkart as written there. I have checked the page of cmp and found everything covered there including "theft protection", at that time i have ordered the product. But when i have checked the same page of cmp and read about there terms and conditions of cmp, i found there is no theft protection covered. I reached to the customer care about this concern, and they have found their mistake they disconnected my phone. Same thing happened 5 or 6 times. I don't know where to raise this type of concern so i have filed this complain here. Please help.
                                      Here is the link of cmp page
                                      https://www.google.com/url?sa=t&source=web&rct=j&url=https://www.flipkart.com/co...
                                      +2 photos
                                      Nov 30, 2019
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 30, 2019
                                      Flipkart Customer Care's response
                                      Hi, We are sorry for the trouble caused. We would request you to contact the service provider at Jeeves.co.in or call them on their toll-free number[protected] for further assistance.
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