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Flipkart Complaints & Reviews

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Updated: May 14, 2026
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A
ashraf1192
from Mumbai, Maharashtra
Oct 23, 2019
Resolved
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Resolved

Address: 73,BELILIOUS ROAD, Howrah, West Bengal, 711101

Hello.
Dear flipkartian.

Reference to my order no. Od[protected] of 4th october 2019 for sheffield classic sh 6006 grill (Item name) which has not been received by me till date. I had very much pressed for timely delivery as my day to day order is pending. But it seems my many requests have had no influence on your tardy working. This delay on your part has caused me considerable embarrassment.
The pre delivery time was 16th october 2019. If you are not able to provide a quality service, then i would recommend not to make false promises and lure customers with heavy advertisements. Which is also against the advertisement authority of the country india. Then i made a request of timely delivery and again a false promise came from your side of delivering the product on 21st october. Now i complaint again over phone, and the date extended to 22nd october 2019. Then i tweeted about your service. Now, through twitter i am told to cancel my order & re-order the same product, which i am not going to do.
Well, i am no more interested to buy this or any other product from now onwards. According to the right to redress and under cp act of 2019. I want my compensation of the time wasted and my money back.

P. S: tell your fellow flipkartian, not to give indirect threats on my personal data manipulation and data forging.

Regards:
Sk. Nizamuddin ashraf.
Dec 6, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Oct 24, 2019
Flipkart Customer Care's response
Hi, We are sorry to let you know that your order for the product 'Sheffield Classic SH 6006 Grill' has been canceled due to unforeseen reasons. We request you to place a fresh order. Your kind understanding is appreciated.
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    R
    ritesh ranka
    Oct 23, 2019
    Resolved
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    Resolved

    Address: 560100

    Hi team,

    Its been a very frustrating and time consuming dealing with the problem i am facing with flipkart. I had ordered for a product order no.- od[protected] dated 4th oct 2019 but yet i havent recieved the product and no information was displayed on the flipkart app as well. Flipkart has charged me for the product and promised to deliver by 6th october 2019 but has failed to do so and i feel cheated and going through mental agony because of this. I have tried contacting flipkart but its been of no help.
    Nov 25, 2019
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Oct 23, 2019
    Flipkart Customer Care's response
    We will revert on it.
    Verified Support
    Dec 27, 2019
    Flipkart Customer Care's response
    Hi,

    Order id - OD[protected]

    We are sorry for the trouble you had to go through as the above mentioned order was not delivered to you.

    We are sorry to let you know that your order for the product Syska HT3052K/02 Runtime: 50 min Trimmer for Men has been cancelled by Logistic due to unforeseen reasons. We request you to place a fresh order.

    However, the seller has completed the refund on 18 Nov 2019 and it should be reflecting in credit card by 06 Nov 2019.

    Your kind understanding is appreciated.
    I ordered 13 oct and esteemed delivery date 23rd oct but till 22 nd oct it would not packed, very funny delivery policy.
    I purchase some goods in Flipkart big billion day sales on 29th Sep 2019
    They accepted all orders and they start cancelling one by one after 15 days.

    Out of 5 orders they cancelled 2 already.

    Is this really a productive sales or they are just bluffing with the customers.

    Order Id: OD[protected]
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      M
      mhelly
      from Mumbai, Maharashtra
      Oct 23, 2019
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      Address: E 12 Godrej Baug Off Napean Sea Rd, E 12, Mumbai City, Maharashtra, 400036

      I purchased a dyson v7 animal dyson vacuum cleaner and it was installed on 21.10.19.in my home in mumbai

      After using it for a day i was not atall happy with the suction power of the machine and called flipkart customer service that i am disappointed and want to return it as there is a return policy within 11 days.

      Flipkart response was that the product cannot be returned for unsatisfactory performance. They say no - return policy is there for items that are listed on flipkart website. I checked the list and vacuum cleaners are not in this list. I therefore am upset at flipkart refusal to take back the product.

      I wish to lodge this complaint
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Oct 23, 2019
      Flipkart Customer Care's response
      Hi, Thanks for writing in. We're sorry to hear that you're facing issues with your Dyson V7 Animal Cordless Vacuum Cleaner. Since the product was delivered to you on 13 Oct 19, it has crossed the seller's 10 days replacement period. Due to this, the seller will not be able to fulfill your return request. However, the product is covered under the manufacturer's warranty, so you can get in touch with the brand authorized service center and they'll be able to help you out. Hope this helps.
      Oct 24, 2019
      Updated by mhelly
      i refer to flipkart's wrong response to my initial complaint .
      Their reply shows that they have intentionally tried to evade the complaint and here's the proof:-

      Firstly the Flipkart return policy is effective for 10 days after installation and not delivery and so the reply that my return request was not made within the time period is completely incorrect . The appliance was installed on 21.10.19 and so the return period is valid upto 31.10.19 . This has been confirmed by Flipkart Customer service on phone on 22.10.19

      Secondly My request for return was made on 22nd Oct 2019 by talking to Flipkart Customer Service on phone . This can be verified with flipkart computer records pertaining to this order .

      So both the above proves that on both counts Flipkart has given a wrong response and they must take responsibility for the same and accept the return.

      THIRDLY and most irritatingly, the " return option" though appeared clearly on my account on Flipkart, has been so programmed by Flipkart that the customer cannot exercise the option itself ! The moment you press the reasons for return preset options " problem with quality " the action does not go through. In short, the request gets deflected with a pop up saying "error " This happened in multiple attempts and when it was reported to Flipkart Customer service on phone they exactly explained that if you want to return the product due to quality issues the option will not go through ! I wonder why else will anyone want to return a product ?

      This is the reason why I had to verbally speak to customer service on phone and place the request officially on 22.10.19
      Oct 31, 2019
      Updated by mhelly
      .
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      .
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      .
      .FLIPKART HAS NOT RESPONDED
      ==========================
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      I have not received any reply from Flipkart to my response of 23.10.19 where I have factually pointed out the wrong information that they have stated on 23.10.19 . I am awaiting their response now .
      Nov 04, 2019
      Updated by mhelly
      FLIPKART has not bothered to respond and resolve my issue . I want them to take back the product and refund me the amount paid . They must honour their policy in returns
      Nov 07, 2019
      Updated by mhelly
      FlipKart is still avoiding and evading the issue and not replying
      i refer to flipkart's wrong response to my initial complaint .
      Their reply shows that they have intentionally tried to evade the complaint and here's the proof:-

      Firstly the Flipkart return policy is effective for 10 days after installation and not delivery and so the reply that my return request was not made within the time period is completely incorrect . The appliance was installed on 21.10.19 and so the return period is valid upto 31.10.19 . This has been confirmed by Flipkart Customer service on phone on 22.10.19

      Secondly My request for return was made on 22nd Oct 2019 by talking to Flipkart Customer Service on phone . This can be verified with flipkart computer records pertaining to this order .

      So both the above proves that on both counts Flipkart has given a wrong response and they must take responsibility for the same and accept the return.

      THIRDLY and most irritatingly, the " return option" though appeared clearly on my account on Flipkart, has been so programmed by Flipkart that the customer cannot exercise the option itself ! The moment you press the reasons for return preset options " problem with quality " the action does not go through. In short, the request gets deflected with a pop up saying "error " This happened in multiple attempts and when it was reported to Flipkart Customer service on phone they exactly explained that if you want to return the product due to quality issues the option will not go through ! I wonder why else will anyone want to return a product ?

      This is the reason why I had to verbally speak to customer service on phone and place the request officially on 22.10.19
      Flipkart has not bothered to reply my last two comments

      It shows they are just not bothered abourt customer greviances.
      I want their response to return the Dyson Vacuum cleaner without further harassment .
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        D
        dreamyeyedgirl
        from Kolkata, West Bengal
        Oct 23, 2019
        Resolved
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        I got a message on the 16th 17th and 18th saying that my product was undelivered without me getting a call from the delivery person. Why???!!! And it's the 23rd and i haven't yet received my order. Why???!!!
        Plus now on logging in it says that my account has been blocked. Wth!!!
        Like the customer care is like okay we're resolving this with their words like effing pacifiers. I don't want false promises. I want my order delivered. I want my account reactivated.
        Jan 4, 2020
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Oct 24, 2019
        Flipkart Customer Care's response
        We will revert on it.
        Verified Support
        Dec 27, 2019
        Flipkart Customer Care's response
        Hi,

        Order id - OD[protected]

        We are sorry for the trouble you had to go through as the above mentioned order was not delivered to you.

        We are sorry to let you know that your order for the product IN Love Printed Women Round Neck Brown, Pink T-Shirt has been cancelled by seller due to unforeseen reasons. We request you to place a fresh order.

        However, the seller has completed the refund on 07 Nov 2019 and it should be reflecting in credit card by 19 Nov 2019.

        Your kind understanding is appreciated.
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          K
          koushikhalder
          from Kolkata, West Bengal
          Oct 23, 2019
          Resolved
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          Resolved

          I have created flipkart account two years back with a mobile number 906265xxxx. Few months ago i lost my mobile number.

          The main problem is when i tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. This is making me unable to change the mobile number.
          Please do suggest me to update my new mobile number to my flipkart account
          Nov 23, 2019
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Oct 23, 2019
          Flipkart Customer Care's response
          Hi, We would request you to log in to your Flipkart account via desktop/laptop by clicking the below-shared link to update your email Id or contact number: http://bit.ly/1NUfv6R. Hope this helps.
          I was a flipkart plus member and I purchased much more things from it but suddenly in the month of August, Flipkart blocked my account without any genuine reason and now they are increasing my pay later amount per month. Now my credit scores are decreasing continuously, please provide me access of my account
          I ordered a LG TV Vide OD[protected], my expected delivery date was 09/10/209, but till date not delivered my product.
          I m booked Redmi Note 7S (Sapphire Blue, 64 GB) in 01st Oct 2019.

          Delivery date expected by 17th Oct 2019. But Today 18th Oct 2018.

          I didnot foud Mobile Handsets.
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            G
            Ganpatmnaik
            from Morjim, Goa
            Oct 23, 2019
            Resolved
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            Resolved

            Address: H.No 1244 kannaikwada morjim pernem goa, North Goa, Goa, 403512

            Order place for washing machine 19 sept 2019 get delivered. Machine found faulty. Had put for replacement. Max expected date given for pickup and delivery 13 oct 2019. But till date 23/10/2019 nothing has happened. Had called flipkart multiples times. But every time they postponed. Finally i decided to cancel the product but they are not accepting my request.

            Please help me. I face lot of problem for this one month without washing machine.

            Their detail is given below.

            Replacement accepted
            Replacement id:
            [protected]
            We'll pick up the item you wish to replace by oct 13

            Replacement
            Godrej 5.8 kg fully automatic top load g...
            Color: grey
            Seller:
            Omnitechretail
            ₹10, 503
            Delivery scheduled between 08:00 am - 09:00 pm on oct 13
            Your item has been picked up by courier partner.
            Installation and demo
            Free
            Expected by wed, oct 16th '19
            Nov 25, 2019
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Oct 23, 2019
            Flipkart Customer Care's response
            We will revert on it.
            Verified Support
            Dec 27, 2019
            Flipkart Customer Care's response
            Hi,

            Order id - OD[protected]

            We are sorry for the trouble you had to go through.

            We are happy to inform you about the replacement of the productGodrej 5.8 kg Fully Automatic Top Load Grey has been delivered on 29 Oct 2019.

            Hence, closing the complaint from our end.
            When can you revert me?
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              H
              Hammad Wahedna
              from Mumbai, Maharashtra
              Oct 23, 2019
              Resolved
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              Resolved

              Address: Opp Chuna Bhatti Masjid, Mumbai City, Maharashtra, 400003

              Customer support executive don't have any answer and they are like sir we don't have any updates to give you.
              Already more than 6 promised date has been crossed and more than 15 days they don't have answer to give me.
              I have raised many complaints but still no resolution yet.
              Many of the executive cut the call without informing me nor giving me answer when my product will get delivered.
              Jan 27, 2020
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Oct 24, 2019
              Flipkart Customer Care's response
              We will revert on it.
              Oct 25, 2019
              Updated by Hammad Wahedna
              But when ?
              Still i didn't receive any mail nor call from any executive after raising so many complaints .
              Verified Support
              Dec 27, 2019
              Flipkart Customer Care's response
              Hi,

              Order id - OD[protected]

              We are sorry for the trouble you had to go through as the above mentioned order was not delivered to you.

              We are sorry to let you know that your order for the product Mi Neckband Bluetooth Headset with Mic delayed by Logistic due to unforeseen reasons, Due to which you had to cancel the order. We request you to place a fresh order.

              However, the seller has completed the refund on 04 Nov 2019 and it should be reflecting in credit card by 05 Nov 2019.

              Your kind understanding is appreciated.
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                D
                Dr. S.K Mishra
                from Patna, Bihar
                Oct 23, 2019
                Resolved
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                Resolved

                Address: Surya lok colony,bagbari,bhagalpur (Bihar), Bhagalpur, Bihar, 812005

                Respected sir... Actually i have ordered a smartphone redmi 8a from flipkart on 13 oct this month and its last promised date was 22 oct.. And the order no. Of product is od[protected]... But the problem is even after last promised date i didn't receive my order... And because of this very poor delivery service i have to cancel my train ticket as that phone was very urgent for me... What to do now sir... It is totally exasperating as am feeling like i am in loss which is just making me more tense... Please help me sir... It's very urgent...
                Nov 27, 2019
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Oct 24, 2019
                Flipkart Customer Care's response
                Hi, Thanks for writing in. We are sorry for the trouble you had to go through. However, we're writing to let you know that the courier service provider has confirmed that the shipment of "Redmi 8A (Ocean Blue, 32 GB)'' was delivered to you on "23 Oct 19''. Have a nice day!
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                  S
                  Sgsom
                  from Delhi, Delhi
                  Oct 23, 2019
                  Resolved
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                  Resolved

                  Address: Bangalore, Karnataka

                  Hi team,
                  I have ordered combo gym set from flipkart on 2nd of october during big billion day by making the payment through credit card. As per promise made by flipkart supposed to deliver the product by 11th of october, but they are failed to deliver on 11th of oct, so i have raised my concern with flipkart the same day, so again they told me to wait upto 16th of october so that my issue will get resolved, but i have waited up to 17th of october with patience, i didn't get my product, again one of flipkart telephony representative called my and told me to cancel the product as there is no response from vendor, so i had agreed for that also, after the completion of the call i tried to cancel the product but there is no cancel option for that product as we can cancel that product only within 24hrs of booking, so immediately i called customer care and raised this issue they told will forward ur query to concerned departments and will get it resolved, but untill today i didn't even get that product nor i didn't even got that refund back, i have called and raised this issue more then 8times, i have raised this issue through text message more than 5times, no proper response from representative, so please do the needfull and get my refund back so that i can place my order from other sites
                  Thank you

                  Please find the attachments of product details and order details.
                  Nov 30, 2019
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 24, 2019
                  Flipkart Customer Care's response
                  We will revert on it.
                  Verified Support
                  Dec 27, 2019
                  Flipkart Customer Care's response
                  Hi,

                  We are sorry for the trouble caused. We're writing to you about your KRX Professional 10 KG Combo 2 with Metal Integrated Rubber Plates Home Gym Kit with order ID OD[protected].
                  We’d like to let you know that the seller has confirmed that the refund Of Rs.2533/- has been completed on 25 Dec 2019 and should be reflecting on your account by 06 Jan 2020.

                  You may contact your bank’s customer care using the number mentioned on the back of your card in case you need further assistance.
                  If they are unable to help, you may raise a dispute with the bank's grievance cell.
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                    Bhargavi Vaishnav
                    from Ahmedabad, Gujarat
                    Oct 23, 2019
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                    This is regarding my account on flipkart with email id [protected]@yahoo.co.in, i need to know the status of my refund for my prepaid cancelled orders along with i have to return further products because of the poor quality, thought the products were flipkart assured and comes under within 30days return window period i am unable to return because o[censored]nnecessarily blocked my account and not responding through email or even on call! I want my refund money along with unblocking of my account so that i can return unwanted prepaid products and get my refunds. Also i am demanding the compensation for the mental agony u have given to me.
                    Flipkart customer support has been notified about the posted complaint.
                    Oct 23, 2019
                    Updated by Bhargavi Vaishnav
                    Order numbers OD[protected]
                    OD[protected]
                    Verified Support
                    Oct 24, 2019
                    Flipkart Customer Care's response
                    Hi Bhargavi, We'd like to let you know that your recent order has been cancelled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account. However, we see that for the canceled orders refund has been completed on 08 Oct 19 and should be refecting in your souce account by now. Also, the seller will not be able to accommodate the return request.
                    Oct 24, 2019
                    Updated by Bhargavi Vaishnav
                    Why you have not denied me for unusual high numbers of order placed? Why now you are detecting high numbers of return, becoz you have received your money as its prepaid orders!! What rubbish you are talking! Tell me how many number of return orders and how many numbers of orders I have placed? I want exact numbers. And I want proof from your policy which says that customer can place high numbers orders but can't return high numbers orders. When the seller is delivering low quality defective products then who has given them right for not to accept return request? Is this what your buyers protection policy? How can I trust you saying that all my refunds been given when your policy are only for ur company oriented? You are not even sending emails of orders nor return and refund orders! I am not accepting your explanation. You better should act on what I have previously asked for. Unblocking of my account so that I can trace my refunds also return unwanted products plus i am demanding compensation for the mental agony u have created and creating to me.
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                      A
                      Ajaykas
                      from Mumbai, Maharashtra
                      Oct 23, 2019
                      Resolved
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                      Resolved

                      Hi all,
                      I buy weightlifting belt from flipkart which having order id : od[protected] and send me wrong product then same day i made complaint to replacement but after 5-6 days i got same different product which i don't need and i denied to accept that.

                      Finally did not receive my order which i wanted to buy, i tired to make called to flipkart executive and tell them same issue again and again

                      I just want my refund because this is not any mistake from side. Flipkart only send me wrong product 2 times.

                      Regards,
                      Ajay
                      Nov 23, 2019
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 23, 2019
                      Flipkart Customer Care's response
                      We will revert on it.
                      Verified Support
                      Dec 27, 2019
                      Flipkart Customer Care's response
                      Hi,

                      We are sorry for the trouble caused. We're writing to you about your Xtrim "6" INCH Weightlifting Belt– for-Deadlift-Gym Workouts-Injury Prevention Back & Abdomen Support with order ID OD[protected].
                      We’d like to let you know that the seller has confirmed that the refund Of Rs.545/- has been completed on 24 Oct 2019 and should be reflecting on your account by 25 Oct 2019.

                      You may contact your bank’s customer care using the number mentioned on the back of your card in case you need further assistance with transaction reference number P1910241352094335450177.
                      If they are unable to help, you may raise a dispute with the bank's grievance cell.
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                        P
                        Pabitra Jharait
                        from Delhi, Delhi
                        Oct 22, 2019
                        Resolved
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                        Resolved

                        Address: Hyderabad, Andhra Pradesh, 500032

                        I have two accounts in flipkart. So i tried to play the games from both the account but after few times they blocked both the accounts from playing. And after raising a complaint in flipkart, they are giving resolution that from some seller's update they blocked my account. They are just cheating with the customer. My registered email id - [protected]@ymail.com
                        Nov 26, 2019
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 24, 2019
                        Flipkart Customer Care's response
                        Hi Pabitra,

                        We are writing about Game zone.

                        We are sorry to let you know that, as per the seller's update your account is been temporarily disqualified from the game zone, so you are currently unable to play the game.

                        You will be notified, once your account is eligible to play the game.
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                          Oct 22, 2019
                          Resolved
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                          Resolved

                          Address: Hyderabad, Andhra Pradesh, 500008

                          Hi
                          I have bought a redmi note 7 from flipkart along with jeeves complete mobile care plan.
                          Due to some accidental damage i sent the device for repair, they took almost 20+ days to repair and return the device.
                          The device returned is still faulty and has mic/speaker issues and is unusable to make calls.

                          I have raised complaint many times and sent many emails / twitter posts but there is not response.

                          Pathetic serivce from flipkart as well as jeeves!
                          Nov 25, 2019
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 24, 2019
                          Flipkart Customer Care's response
                          Hi, We are sorry for the trouble caused. We would request you to contact the service provider at Jeeves.co.in or call them on their toll-free number[protected] for further assistance as the Jeeves team is not denying to provide the services. However, in case the Jeeves team is denying to provide service, request you to get back to us so that we can assist you accordingly.
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                            M
                            Murali K A
                            from Mumbai, Maharashtra
                            Oct 22, 2019
                            Resolved
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                            Resolved

                            I had ordered one cricket helmet from flipkart and it was delivered on oct 11, there was some size issue and i had requested for the return that day itself. According to flipkart delivery guy had to come next day i. E on october 12th. But he didnt. I kept on asking flipkart for the updates but they kept on post ponding the date till the 10 day return policy was over. After 10 days i. E today i get the message that your item cannot be returned because it was already 10 days.
                            Is it my problem that flipkart's logistic partner wish master didnt come to pick up the item?
                            And when i called flipkart costumer care, they just rudely told me the return policy was just for 10 days so now it cannot be returned (When i had already requested return the day it was delivered itself) and he cut the call. Now it's 848/- loss for me. I need justice for this. Please help.
                            Oct 29, 2019
                            Complaint marked as Resolved 
                            They resolved the issue and reinitiated the return request.
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 24, 2019
                            Flipkart Customer Care's response
                            We will revert on it.
                            Verified Support
                            Oct 30, 2019
                            Flipkart Customer Care's response
                            Hi, We are sorry for the trouble caused. We're writing about your 'DSC Grade C/Helmet Vizor-S Cricket Helmet' with order ID 'OD[protected]'. We’d like to let you know that the seller has confirmed that the refund has been completed on 28 Oct 19 and should be reflecting on your account by now. Please check the previous statement/unbilled transaction of your account before reaching out to the bank. You may contact your bank’s customer care with the reference number (RRN:[protected] using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell.
                            Verified Support
                            Dec 27, 2019
                            Flipkart Customer Care's response
                            Hi, We are sorry for the trouble caused. We're writing about your 'DSC Grade C/Helmet Vizor-S Cricket Helmet' with order ID 'OD[protected]'. We’d like to let you know that the seller has confirmed that the refund has been completed on 28 Oct 19 and should be reflecting on your account by now. Please check the previous statement/unbilled transaction of your account before reaching out to the bank. You may contact your bank’s customer care with the reference number (RRN:[protected] using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell.
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                              S
                              Ssumeetpal
                              from Mumbai, Maharashtra
                              Oct 22, 2019
                              Resolved
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                              Resolved

                              Address: Gandhinagar, Gujarat, 382305

                              I have placed ordered after seeing them policy that they have installed item on or before 20th october. Wardrobe received on 17th october but till date installation was not done. On 21 st october their engeneer called us early in the morning and told us he was coming today. We called him several time and everytime he told that he was on the way. Full day we were waiting and he didn't come. Our full day wasted. We called several time to flipkart customer care but they were not give us satisfactory answer why so much delayed was done and our installation date was extended to 25 october but them service partner zevee told us that installation will be done on 26 th october. We called so many times to flkpkart customer care but they are not listening to us. And we are unable to complain in writing on flipkart because submit option is not working. So all issues written there are write by themselves. We mailed to their email i'd but there is no response from them. And we are in urgent need of this thing so we ordered this after seeing installation date but our money and time both are wasted. And they are not agree to refund also. They instructed us not to open the box until and unless their technical advisor visit the house. According to their products policy return can be done before 27 oct 2019 (10days after delivery) now their advisor will visit us on 26 oct. We got suffered by flipkart mentally, financially. And they spoil our precious time so please take strict action against cheater flipkart company immediately. Kindly impose a huge penalty against them for their fake promise.
                              Oct 23, 2019
                              Complaint marked as Resolved 
                              I am receiving message from installation team that technician will visit today but no one visits. One message that flipkart advisor will call me but they never make a call. For the purpose I have ordered this wardrobe doesn't fulfilled. Kindly help me and do the needful as early as.
                              Flipkart customer support has been notified about the posted complaint.
                              Oct 23, 2019
                              Updated by Ssumeetpal
                              I have already notified them and continuously from 20th oct but they are not talking the matter seriously. They are sitted their to cheat us.
                              Oct 23, 2019
                              Updated by Ssumeetpal
                              Early in the morning message received that technician Will visit but later in the evening that technician visit rescheduled without asking me.

                              Oct 23, 2019
                              Updated by Ssumeetpal
                              Issue still not resolved
                              Verified Support
                              Oct 24, 2019
                              Flipkart Customer Care's response
                              We will revert on it.
                              Oct 24, 2019
                              Updated by Ssumeetpal
                              Why it displays that complaint resolved?? Today a call received by me from flipkart customer care. I have recorded that call, in that call I came to know that no refund will be done for the wardrobe and I have to wait until technician visit. When I made a call to their technician team they told that flipkart has cancelled the installation. Flipkart confirmed me that installation will be done on 28 october 2019.the purpose of purchase got wasted. Kindly teach a lesson to flipkart.
                              Verified Support
                              Dec 27, 2019
                              Flipkart Customer Care's response
                              As per your discussion with the team on 27 Nov 19, the installation has been completed, hence closing the complaint from our end.
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                                S
                                srikar11294
                                from Hyderabad, Telangana
                                Oct 22, 2019
                                Resolved
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                                Resolved

                                Address: opposite IIIT Hyderabad, 500032
                                Website: www.flipkart.com

                                I have ordered realme 5 pro mobile on 4th october in flipkart and ekart delivery people received it in hyderabad by 14th october.
                                I actual delivery date was mentioned 17th october 2019. But it didn’t get delivered. I called flipkart they told it was miss routed by ekart team and mentioned it will be delivered by 19th october 2019 but even on 19th oct 2019 it didn’t get delivered. Again it was miss routed by ekart team. I called them flipkart again they told it will be delivered by ekart team by 21st october 019 but even today it didn’t get delivered.
                                Nov 29, 2019
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Oct 22, 2019
                                Updated by srikar11294
                                speaking to flipkart customer care daily from 17th oct 2019. They are speaking but no one is resolving my issue. Even to mail them regarding ekart delivery issue their mail is not correct, showing message not delivered. Trying to reach Ekart from the numbers present in internet but not connecting. I told flipkart if ekart not able to deliver tell me where the product is in hyderabad warehouse i will go and get it by myself, even for that they are telling. I need the product by tomorrow eod as im going out of town and it's gift to someone. Because of these people im not able to do anything. I need apology letter from each and every one with whom i spoke to from 17th oct 2019. I have all the call recording till date. I raised complaint in consumer court as well against everyone.
                                Verified Support
                                Oct 24, 2019
                                Flipkart Customer Care's response
                                We will revert on it.
                                Verified Support
                                Dec 27, 2019
                                Flipkart Customer Care's response
                                Hi,

                                As per your discussion with the team on 30 Oct 2019, the order has been cancelled and team requested you to get back to us once the new order is placed so that difference amount can be added to your gift card section.
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                                  S
                                  suman177
                                  from Kolkata, West Bengal
                                  Oct 22, 2019
                                  Resolved
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                                  Resolved

                                  Ordered a product from flipkart internet private limited on 29th september payment done through debit bard. Then my product out for delivery status from 4th october and promised delivery date was 5th october 2019, on 4th october words given by delivery boy my product deliver to me with in 3pm on that day but still it was not delivery to me and i called many times till date, now i got the call from flipkart customer care and told me cancelled the order. I do not want to cancel my order already paid for my product. Please help me

                                  Order id-od[protected]
                                  Nov 24, 2019
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 24, 2019
                                  Flipkart Customer Care's response
                                  We will revert on it.
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                                    Krish8m
                                    from Mumbai, Maharashtra
                                    Oct 22, 2019
                                    Resolved
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                                    Resolved

                                    On 29 sep i ordered lg refrigerator and my delivery date was 16 oct but still not received my product. I purchased this item on emi. Several fake commitment made by executive team and still i am not getting any phone call from backend team. Also i made several phone call flipkart but only one statement i received i. E wait for sometime, it will deliver asap.

                                    Please me out for the same.

                                    Order id:-od[protected]
                                    Mailed:[protected]@yahoo.com
                                    Phone:-[protected]
                                    Feb 4, 2020
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 23, 2019
                                    Flipkart Customer Care's response
                                    We will revert on it.
                                    Oct 23, 2019
                                    Updated by Krish8m
                                    No contact me still now and nothing is update on my product.

                                    So I request you to cancel my order and refund my whole amount which I have paid.And One month EMI also I paid.
                                    Verified Support
                                    Dec 27, 2019
                                    Flipkart Customer Care's response
                                    Hi,

                                    Order id - OD[protected]

                                    We are sorry for the trouble you had to go through as the above mentioned order was not delivered to you.

                                    We are sorry to let you know that your order for the product LG 190 L Direct Cool Single Door 5 Star Refrigerator with Base Drawer has been cancelled by Logistic due to unforeseen reasons. We request you to place a fresh order.

                                    However, the seller has completed the refund on 25 Oct 2019 and it should be reflecting in credit card by 30 Oct 2019.

                                    Transaction reference number - 029117

                                    Your kind understanding is appreciated.
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                                      A
                                      alok@aditya
                                      from Korba, Chhattisgarh
                                      Oct 22, 2019
                                      Resolved
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                                      Resolved

                                      Address: boys hostel dr.rpcau pusa samastipur, Samastipur, Bihar, 848125
                                      Website: flipkart

                                      I ordered 2 books on 11 oct.2019. One is prepaid and another is cod mode. At that time not any terms and condition can be shown about buying policy. The delivery date is 17th oct 2019. But my delivery couldn't reach to me in given time after 4-5 days one text message came that your order is cancelled and other order also couldn't reach yet. I contacted flip kart but they can't ready to resolve this issue. Even the parcel reached my nearest hub then i got a cancellation message.
                                      Nov 23, 2019
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 23, 2019
                                      Flipkart Customer Care's response
                                      Hi Alok, We are sorry to let you know that your order for the product 'The Communist Manifesto' has been canceled by the seller due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 22 Oct 19 and it will be reflecting in your account by 01 Nov 19. Your kind understanding is appreciated.
                                      Verified Support
                                      Oct 23, 2019
                                      Flipkart Customer Care's response
                                      We will revert on it.
                                      Verified Support
                                      Dec 27, 2019
                                      Flipkart Customer Care's response
                                      Hi Alok, We are sorry to let you know that your order for the product 'The Communist Manifesto' has been canceled by the seller due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 22 Oct 19 and it will be reflecting in your account by 01 Nov 19. Your kind understanding is appreciated.
                                      Verified Support
                                      Dec 27, 2019
                                      Flipkart Customer Care's response
                                      Hi,

                                      Order id - OD[protected]

                                      We are sorry for the trouble you had to go through.

                                      We are happy to inform you about the product The Spy Chronicles: RAW, ISI and the Illusion of Peace and Nationalism has been delivered on 16 Oct 19 and 31 Oct 2019 respectively.

                                      Hence, closing the complaint from our end.
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                                        A
                                        ab_shakers19
                                        from Chennai, Tamil Nadu
                                        Oct 22, 2019
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                                        Flipkart organises games in their app which i have been playing for a year and have won a few things. Suddenly, a few days back they barred me from playing the game citing fairplay rules and also my previous rewards are pending. I have tries to call them, tweeted them, but in vain. There has been no resolution to it. It turned out that they disqualified thousands of players who have been winning the games fairly.
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Oct 24, 2019
                                        Flipkart Customer Care's response
                                        Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details from the shared information. Request you to share the registered email ID in order to assist you further. Hope to hear from you soon.
                                        Oct 25, 2019
                                        Updated by ab_shakers19
                                        [protected]@gmail.com
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