Flipkart Complaints & Reviews

This company had showed me a fake offer of mi note 7pro RS 1899 and i had paid it from my paytm account and till now i am not having any query for my order so please look forward for my query as soon as possible.
i want my money to be refunded to me other wise i will case against his flipkart company.
I had paid money from paytm money .

Pls note i have purchased mobile phone from flipkart 30sep 2019 and same day i have placed the replacement request to flipkart because the device which i received its have some technical issue but alomost over a month gone i my mobile phone is not replaced yet. Hundred time i call flipkart but nothing happen. I feeling helpless now.
Pls help me on this. They also not give my money back on this ordered.

Complaint against replacement of tv and installation

I have purchased 32 lg lm375g led tv from flipkart on 29th september 2019. After installation the very next day we observed problem with the display, we reported it to the flipkart they replaced the product. After that even after continuous request no one has come to our home for the installation of tv, from past eight days the tv is lying at my home. Even after continuous follow up and assurance provided by flipkart regarding installation will be done no one came.

Very bad experinece flipkart.. This is harrasment to the customer who buys product from flipkart

Manish mehta

I ordered mi redmi 7s on 4th oct 2019, and in app delivery date was 10th oct. Till today i. E 19th it is not delivered to me. Also flipkart customer care executive not giving proper response on mail or on call or in app also.

In app status of parcel is not moving from 7th of oct. Also flipkart executive are not updating exact delivery date

Order id — od[protected]

Order number - od[protected]Biba women kurta and pant set) was delivered on 10th october 2019 but the status in the app is still not updated. So unable to return the item. I have already raised an issue on 11th october 2019 but its still unresolved. Please action upon this so that i can return the item and get my money back as its more than 9 days and not resolved yet. I have escalated this to [protected]@flipkart.com as well but no actions taken.

I had ordered a vega helmet from the flipkart sale two weeks ago the product was supposed to be delivered this monday. It’s saturday almost a week. I did get a message of the product out for delivery. And then another message about the action required delivery failed though i dint get any call from the agent or any number to call tried flipkart customer care a couple of times couldn’t connect. Am i even going to get my product??

I order a product of wrangler blue shirt from flipkart on 11th october and within 3 -4 days it was delivered to me but in the app it is not showing delivered and i want to return the product and i talked to flipkart executive.. He said me to wait for 72 hrs my problem will be resolved but it's the 4th day my problem has not solved i want my return pick up within 24 hrs and my refund as well

My order no (Od[protected] is placed 4 october2019 and delivered to 7th october 2019. When the mobile comes i will open the product there is no charger inside. I was complain flipkart then they gives 400 voucher on flipkart wallet. After 2 day the mobile is heating or charging problem then i was complain flipkart they arrange technmobile and check my mobile but they not solve my problem. And technician say you will replace this mobile. I was replacement the mobile but 16 october 2019 delivery man comes and say i was not take the mobile returns because you have not charger. Then i will complain flipkart they say your problem solved or replacement was complete before 19 october 2019. But i got a message that your replacement is cancel. Only make fool to me by flipkart.
I hope you understand my problem please solve my problem fast.

My multiple id's have been banned from flipkart game zone just because i try to use multiple id's on one device or used them over same internet connection, i don't know. Flipkart allows this for shopping but not game zone and i believe this is the thing that can happen with many.

I have tried to contact them but repeatedly i get this response:

[we'd like to let you know that we've got a confirmation from seller that as per the terms and conditions of the contest your account is not eligible for the game zone.
The terms and conditions also says if you try to play using multiple accounts in same device or same account in multiple devices, seller and flipkart has all the rights to disqualify account from the benefits of this contest at any time without any prior written notice.
Once the option will be enabled you will be notified by the relevant team.]

I don't see anything in terms and conditions about this (See attached file). What if someone buy's new phone and log in with their previous id? According to flipkart this is going to be violation of t&c.

I'am suggesting these thing should be mentioned clearly in t&c or at least a notification on first time when opening game zone. So that we should be aware of this.

Its about to be a month and ban is still not removed also i have won some supercoins which i didn't recieved yet.

So kindly please remove the ban from all my id's.

Here are the reference id's from mail regarding the same:
Reference id: in[protected]
Incident: in[protected]

I ordered a smart band in flipkart during the sale and they didn't shipped the item for the past 20 days and now the price of the item increased, when i asked flipkart they said the price increased so cancel and place the order again. If they are not going to provide the band then they shouldn't keep the product for sale and cheat the customers like this.

During BIG Billion day sale I ordered a hp laptop with an exchange of my personal hp laptop. my laptop was working fine and while placing order it showed exchange discount of Rs-10200/-. however at the time of delivery the delivery guy said my laptop has some scratches and selected body damage. the exchange price reduced by Rs.6560/-. so he asked me to pay this amount to get delivery. I don't understand for such a minor scratch I have to pay 6560 Rs. is flipkart expecting brand new laptop in replacement.
however I contacted support team on 14th oct. the support guy after explaining the entire story said that the refund of Rs. 6560/- is accepted by seller and it will be added in my giftcard account within 48hrs and gave me reference number IN[protected].
I have attached the chat script below.
after not receiving the giftcard I contacted the support team again after two days. the support guy Anurag rejected my request and said this incident id is wrong, and I will not get any refund. since then I am doing regular followup.

this is pure cheating...
got Rs- 3500/- for working laptop my mobile exchange will give me more than that. offline store were giving Rs. 9000/- for my old laptop.

please look into this.

Also warranty of the hp laptop which I have received shows extended warranty and not manufactures warranty.

deeply disappointed with flipkart. buying such a costly item from flipkart is risky. people can get fooled

I have made payment to flipkart by using paytm UPI and it was successful from my end but flipkart denying that they havent recieved any payment and they even not providing me proper information neither they are responding me on email. I ahve called them alot of times but they are telling me every time that email us and i have emailed them alot of times but they are not replying. Kindly help me out with this issue

Flipkart is having worst Service, service provider and customer support team ever i have seen.

I had ordered Vu Premium Andriod 108 cm (43 inch) Ultra HD(4K) LED Smart Andriod TV product and there was delay in delivering the product and when i saw the status it was showing Delivery shipped since 2nd October.Then i raised a complaint with customer support team, they asked me to wait for 24-48 hrs and will do the needful, but i didn't get any resolution from support team. I raised many complaint on that same issue then i got call from flipkart backend team and they asked me to cancle the order. Even though i am a Flipkart Plus member, but still coming across this issue again and again. This is 7th time happened with me.

Even i asked backend team to connect me with there senior team or escalation team, but from the senior team also denied to help me with that. This is how customer support team and the logistic team are behaving and acting with customers. I asked them to forward my concern to the higher level but they completely denied to help me on those issue.

Could anyone please let me know how can i forward my concern to the higher level of flipkart and let their higher level team knows how these Frontend, Backend and logistics teams and acting on customers issue.

Sir I just order MB mass gainer XXL of 2 pack I have ordered my product in 4th of Oct 2019 but the product is delivered in 14th of October but till 18th the product can't reach to me. I have complained to my ordered but every time he says sorry i was working for it plz do something fast plz..

I have purched a product from flipkart on 2 oct 209 and made full payment. Promise date for delivery is 15 oct 2019. Today is 18 oct and still not getting my product.I had made a complaint and every time he give a new date.This is the wosrt service provided by flipkart

Hi,
I have ordered a wrist watch with order id- OD[protected]but I have received wrong product.

My query is regarding different model that i have received.And i had conversation with your executive for refund and he agrees for the refund of the watch as its amount is Rs 4495.The watch that i have received is useless for me and its costing is Rs 5300.

For that i want my Rs 4495 refund in my account as soon as possible.As I am your prime customer this much you can do for your plus members customers.

Please look towards my case and solve it as soon as possible as amount is too high. want my refund but Flipkart has blocked my account as i am prime customer

So, look into the matter and resolve this problem.

Its more than a week but they are only extending days

The product delivered in 1 week and I have to pick that from the Delhivery warehouse center 20 km away from my place because they didn't care to deliver the product on time.

The packaging of the Drill was damaged and it looked like someone was using it for months. The drill bits, screw bits, and battery were all damaged and worn out and you won't believe how the case looked like. (check pictures)
The delivery center guy raised a return request as the product packaging was also damaged.
Flipkart return guy came the next day and REFUSED my return, he simply said contact customer care.

Customer care is canceling my return request again and again.

I ordered remdmi 8 mobile from Flipkart and there was a exchange offer of 950 was applied and the mobile which I wanted to exchange is already in good condition only the thing was it has just lost a colour over volume buttons and deliver boy said it's a body crack and changed me extra 250/
And most importantly Flipkart did not give me new invoice
So it's cheating with customers and government both

I am attaching the photo of the mobile which I exchanged

Such unprofessional behaviour was not expected by flipkart.. First of all delivery of my product (Samsung uhd tv) was 5 days late (I. E expected before 7th oct and delivered on 13th oct 2019) and now there is no information regarding installation and demo team. According to return policy my product's return date is 22nd october 2019 and yet we haven't checked whether the product is working or not just because installation and demo team hasn't came. It was clearly written in instructions that we can not install the tv by own than how come we know the product is working or not. Please send the team to install my tv before 20th oct 2019 and i don't care whether it is sunday they have to come and install my tv otherwise flipkart are most welcome to take their product back and give our money back.
Hope you back soon with the solution.
Thank you
Contact no. ([protected])

I had ordered Realme xt on 30th sept 2019. The order got delivered on 2nd October.

The smartphone had camera issues and hence I put a replacement request.

The technician was suppose to visit on the other day but he put up a fake message that he visited my house and smartphone was not having any issue.

After that I had put a return request again on 3rd October but I haven't received any updates after that

I received a replacement product which is again having issues.

The touchscreen is not working sometimes also the phone has lagging issues.

Also the Sim card 1 got disconnected twice automatically.

The troubleshooting steps provided by the expert did not work.

This is quite frustrating as the problems keep on relating. This happened for the older product as well as the replaced product.

I had called flipkart team and they told me to do the troubleshooting steps again and a return request won't to logged until the steps are performed and when I told them to transfer the call to senior they put the call on hold for 10 mins and no one answered after that. The persons name was Preeti. This is quite disappointing service from Flip kart extremely annoying service why should I do the troubleshooting steps again if the issue is observed after doing the same.