Flipkart Complaints & Reviews

Address: Kormangala, Bangalore, 560076

My flipkart account is blocked from 8 days now and whenever I call them, they keep on extending the resolution date. First it was 15th oct and then on 15th when i called them to check they said no complaint has been raised, we will raise it again. They gave me 18th oct as a new resolution date. However on 16th Oct, I received a message saying the complaint as been resolved and please provide the feedback on the below link. The link actually took me to the login page and when I entered my phone number, it again said the account is blocked please contact customer care to fix it and customer service experience is so bad that you would think twice to call them up. they can just do those things which every customer can do( not sure why they have a team)...I have purchased few product during big billion days. some of them got delivered, some of them they cancelled after keeping money for 20 days..now I want to return couple of product and I am not able to log in...not sure who is going to solve this for me.

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 20, 2019

Flipkart Customer Care's response Hi, We're sorry to let you know that our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account. Your kind understanding is appreciated.

Oct 20, 2019

Updated by yogeshellani consumer complaints logo
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Clothing, Shoes & Accessories Flipkart account blocked from 8 days, not able to return goods and get refund
Flipkart — account blocked from 8 days, not able to return goods and get refund

2 Reviews
Kormangala, Bangalore, Bangalore South, Karnataka, India
yogeshellani on Oct 18, 2019
Mark as Resolved
Order ID: OD[protected]

My flipkart account is blocked from 8 days now and whenever I call them, they keep on extending the resolution date. First it was 15th oct and then on 15th when i called them to check they said no complaint has been raised, we will raise it again. They gave me 18th oct as a new resolution date. However on 16th Oct, I received a message saying the complaint as been resolved and please provide the feedback on the below link. The link actually took me to the login page and when I entered my phone number, it again said the account is blocked please contact customer care to fix it and customer service experience is so bad that you would think twice to call them up. they can just do those things which every customer can do( not sure why they have a team)...I have purchased few product during big billion days. some of them got delivered, some of them they cancelled after keeping money for 20 days..now I want to return couple of product and I am not able to log in...not sure who is going to solve this for me.

Complaint Status
[Oct 19, 2019]
Flipkart customer support has been notified about the posted complaint.
Verified Support
Flipkart Customer Care's response, Oct 20, 2019

Hi, We're sorry to let you know that our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account. Your kind understanding is appreciated.

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Complaint comments 1 Comment Updated: Oct 20, 2019
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Comments
yogeshellani
0 minutes ago

Don't be dictator, please inform your customer first and also this should be done if there is no action pending on the account. When I was allowed to purchase during big billion, it meant that I have another 30days to return product that does not give me full satisfaction and are also within the policy of return..don't just give the general statement and try to do some research before approaching your customer..please activate my account as I need to return the item which are in policy diameter...once I settle, I myself will deactive my Flipkart account and ask my friends I and family to do that as well.

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Y

yogeshellani

from Chennai, Tamil Nadu

Oct 20, 2019

Don't be dictator, please inform your customer first and also this should be done if there is no action pending on the account. When I was allowed to purchase during big billion, it meant that I have another 30days to return product that does not give me full satisfaction and are also within the policy of return..don't just give the general statement and try to do some research before approaching your customer..please activate my account as I need to return the item which are in policy diameter...once I settlee I myself will deactive my Flipkart account as well as ask my friends I and family to do that as well.

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Address: DILSUKHNAGAR HYDERABAD, Hyderabad, Andhra Pradesh, 500036

My order id is OD[protected]. I order redmi note 7 pro phone on 3rd oct 2019 but it did not delivered yet(18th oct) and i called several times (more than 10 to 15 times) . Every time ask me to wait for next day and they do not say valid reason and a time for delivery. I asked to transfer the call to senior authority but they did not listen me. They ask me wait for no reason, I am done with this issue. They are just taking advantage for monopoly. In compare to amazon, flipkart is worst and they make fool to customer instant of helping.
Please help me out.

Thank You
Avinash

+1 photos

Nov 24, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 20, 2019

Flipkart Customer Care's response We will revert on it.

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Address: Nagaon Railway Station Road, Nagaon, Assam, 782001

Hi, I have ordered a realme 5 crystal purple from Flipkart on 13th oct'19, received a different colour shown in their website(pictures attached) and in their description it's mentioned it's a quad camera setup, received as quad setup only but the picture quality is not like a megapixel setup. It's really poor like a vga camera. I've raised the issue, they are denying to accept it that the product colour is different. They are ready for replacement but I'll be getting the same product only. So need refund for this as I'm not happy with the brand's description.

+1 photos

Nov 20, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Oct 18, 2019

Updated by 12379muku Picture quality of Al Camera

Verified Support

Oct 20, 2019

Flipkart Customer Care's response Hi, We understand that you'd like to return your product 'Realme 5 (Crystal Purple, 128 GB)'. We're sorry to hear that you're facing camera issue with your 'Realme 5 (Crystal Purple, 128 GB)'. Here are a few troubleshooting steps you can try for your 'Realme 5 (Crystal Purple, 128 GB)' to fix the issue you're facing. Smartphones have Processes and Services running in the background and need a restart regularly (At least once a week). If these processes and services are running for a long time without a restart, they may cause issues. Restarting your device gives it a fresh start and is sometimes all you need to fix your issue.

*Press and hold the Power button on your smartphone to Restart the device (If reboot isn't available, turn Off and then turn On your smartphone).
If you want to know how long the device has been running, follow the steps below:

- Open Settings
- Scroll down and tap About Phone (If you don't see this option, tap System and then proceed)
- Scroll down and tap Status
- Scroll down and check Uptime (The time listed here is in hours. Anything above 168 hours needs to be restarted.)

In the unlikely event of the issue still not being resolved, please get in touch with us within the return policy by clicking here: https://www.flipkart.com/helpcentre

Moreover, we are sorry to let you know that sellers can provide a return a product only in the unlikely event of the product received by you being damaged, defective or not as described on the product page. The Handset delivered to you is the one you had ordered due to which the seller will not be able to fulfill your request. To know more about the returns policy click here: https://www.flipkart.com/pages/returnpolicy

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Address: Baleshwar Medical Hall, Purani Gudri, St Teresa Road, Bettiah, West Champaran, Bihar, 845438

I bought a phone RealMe 5 Pro from Flipkart but company sent me different model RealMe C1 to me by the seller SuperComNet to me. This phone was in new condition, When I reported to company about this and applied for replacement instead after 2 days they just BLOCKED my account saying I had multiple returns but it wasn't so, it was my only return because company sent me different phone.
When I have reverted back to them then also they are not replying and have yet not unblocked my account.
I just want that replacement should be provided to me for this different phone sent to me and my account should be unblocked.

OD[protected] [Incident: IN[protected]]

+8 photos

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 20, 2019

Flipkart Customer Care's response Hi, We'd like to let you know that your recent request for Realme 5 Pro (Sparkling Blue, 64 GB)
a replacement has been cancelled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account. Your kind understanding is appreciated.

Oct 20, 2019

Updated by Preetamkumar07 Not at all, This is my first ever account with Flipkart and worst experience too and I had no other returns with my account.
I didn't received the product which I ordered instead RealMe C1 was sent in box.
It is actually my first account and I can even send ID proof if required.
Provide me replacement of different product which was sent and if you want I am not going to shop with you again.
Please don't be a fraudulent company because of trust only I placed order with you.
Kindly provide me replacement or I will have to approach consumer Courts and consumer affairs.

Oct 29, 2019

Updated by Preetamkumar07 It's more than a week when I filled complain here but Flipkart is not solving my issue, they didn't contacted me yet nor they provided me replacement and also they haven't unblocked my account. It is being more than control.
Please let me get what I ordered so that I could live peacefully.

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Undelivered: Mi LED Smart TV 4A Pro... with tracking ID FMPP[protected] from flipkart.com could not be delivered today. We will deliver on Thu, 17 Oct. Click to give feedback: http://ekrt.in/3U0!UcNNNN..

Still not received and unable to tracking after two days.. how I will get my items .. Very pathetic response from customer care and no contacts for ekart tracking.. my friend also facing same issues..No resolution from flip kart

Nov 26, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 20, 2019

Flipkart Customer Care's response We will revert on it.

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Address: wagholi Pune, 412207

On 19th aug. 2019 i purchased a new asus laptop form fleepkart vide order no. Od[protected]. On 28th sep 2019 while i was installing ms office to my new laptop it started malfunctioning. I made a complain to asus on 30th sep. 2019 vide complaint no. A[protected]. Their engineer came as asked that the hard disk of the laptop is faulty and need replacement. Since this was a complete new laptop i asked to replace the laptop; however they did not agreed.

After replacing the hard disk also the same problem arise in front of the asus engineer. He took my laptop to their workshop and asked some more parts need to be changed.

Again i requested them to replace the laptop; however, they denied.

I approach to the flipkart but they denied to take any responsibility. I surprised to know that flipkart do not provide any means to customer for write to them. Even when i put a complain to tweeter they did not provided any solution.

Nov 19, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 19, 2019

Flipkart Customer Care's response Hi Manab, Thanks for writing in. We're sorry to hear that you're facing issues with your Asus Core i5 8th Gen - (8 GB/1 TB HDD/Windows 10 Home/2 GB Graphics) R540UB-DM723T Laptop. Since the product was delivered to you on 21 Aug 19, it has crossed the seller's 10 days replacement period. Due to this, the seller will not be able to fulfill your return request. However, the product is covered under the manufacturer's warranty, so you can get in touch with the brand authorized service center and they'll be able to help you out.

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raju2529

from Delhi, Delhi

Oct 19, 2019

what type of problems you are faced in ms office

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Address: Khordha, Odisha, 751010

I am playing Flipkart gamezone since its inception. Nothing wrong happened ever or i didn't do any unfair means or anything. Only i did one thing is that i had played my sister's flipkart gamezone in my mobile phone and they blocked me playing . Please resolve the issue. This wont happen further . Flipkart should have given prior warning about this. But please unblock my account. I had already complained to the flipkart customer care .did what then gave solution for. But not fruitful. Please look into the matter . My account is [protected]@gmail.com

Flipkart customer support has been notified about the posted complaint.

Oct 18, 2019

Updated by Monica Geller Folloeing warning is popping up on opening the gamezone

Verified Support

Oct 20, 2019

Flipkart Customer Care's response We will revert on it.

Oct 28, 2019

Updated by Monica Geller Still waiting for a reply and to play the flipkart gamezone

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Address: 600099

This is Mahimai raj from Chennai,

I have ordered "Flipkart SmartBuy XXXL Classic Tear Drop Shaped Bean Bag Bean Bag With Bean Filling (Red, Black)" in Diwali first sale Sun, 29th Sep
12:34 pm and the order id is " OD[protected] " the products promised delivery date is on 12th Oct 2019 which is almost 13 days.

I was waiting for the delivery on 12th Oct 2019 Usually we will get Out for delivery message in the morning but it's not happened. instead, I received a message the product was delivered @12th Oct 2019 11:59 PM,

immediately raised a case in Flipkart support they said their partner will contact us immediately but I haven received any call so I contacted again then they said the same but they closed the case as resolved, I again opened the case and they requested they will resolve the case before 18-Oct-19.
within the call, the support executive said we have to face the consequences coz this product was sent from 3rd party courier ( I'm not sure why we consumers should face the consequences we buying from Flipkart, not from the 3rd party)

today it's 18-oct-19 I received the call and they extended the resolution time to 21-oct-19 im totally fed up with this support team, I feel like I lost my amount.

I request FK team to give my money back so I will delete my Flipkart account permanently and I will buy anything I need directly don't wanna trust online anymore.

+2 photos

Oct 22, 2019

Complaint marked as Resolved

Received the money back after fights.

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 20, 2019

Flipkart Customer Care's response We will revert on it.

Verified Support

Oct 23, 2019

Flipkart Customer Care's response Hi, We are sorry for the trouble caused. We're writing to you about your Flipkart SmartBuy XXXL Classic Tear Drop Shaped Bean Bag With Bean Filling with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund has been completed on 21 Oct 19 and should be reflecting on your PhonePe account by now. Your understanding is appreciated.

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Address: 31 shivaji marg motinagar, New Delhi, Delhi, 110015

Dear sir,
I have purchased apple i phone 6-64gb, (Od[protected] from the first day of purchase the touch not work some time, i have many videos for support, also i have complaint 3 times, but concern not resolved. Now your representative are suggest to go service station for the problem.
First of all i'm not going to service station for repair.
Second you have replace the product or refund (10day policy)
If i have problem than why you guys are not understand.
If you have some regard kindly refund me, the worst junk i have purchased form you.

Nov 22, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Oct 18, 2019

Updated by Ekant Chauhan I have also a lots of video to support my words, I also want to upload videos but only add image option is available.

Ekant Chauhan
[protected]
[protected]

Verified Support

Oct 19, 2019

Flipkart Customer Care's response Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your order details and account details from the shared information. Request you to share the correct order ID in order to assist you further. Hope to hear from you soon.

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Address: Pune

My name ia Rahul bandgar. my mobile no. is [protected]. and my email ID is sri.[protected]@gmail.com.
I bought a mobile phone from flipkart which brand is Realme and model was Realme XT, this colour was perl White. I bought this phone by use my card, but when this product delivered to me and than I unboxed the product, i saw a Mobile is Dead, I immediately packed it back in and put in a request for return to flipkart. I send my return request on October 12, and no response has been received yet, and when I called, it is coming to know that my return request has been canceled, Whereas told to me that I would get a call from Flipkart on 15 October. You will be wait till October 15. and your product will be sent to you, but now it is being said that you will have to wait for call till October 17, because your request has been cancelled, Now it is being told to me that my request has been delayed till the 25th october, no one is giving the correct information. I want to know that Why did my request canceled, how much trouble am I having because of you people, what can I do now, one of you guys sent my product in 12 days and after that the product was damaged, I am upset, please send my new product and Solve my problem quickly, I am waiting for your call, I want my product back with in 2 days, I think I made a big mistake by shopping with Flipkart, further Sector have to think it, please call me as soon as possible, I'm waiting, Now I am being told that now my product will come by 25OCT 2019 and at the same time I will be given a new phone after taking the phone, I feel like my joke is being made, there is no respect to the customer, how much the customer is troubled by the your services, you do not even know, I do not have a mobile, and I am not able to do my job, I am a man doing private job, I am not getting any work, nobody is doing anything for me and my problem, I am absolutely upset, please help me, and give me my new phone,
Even i asked backend team to connect me with there senior team or escalation team, but they denied to help me with that. This is how customer support team and the logistic team are behaving and acting with customers. I asked them to forward my concern to the higher level but they completely denied to help me on those issue.
Could anyone please let me know how can i forward my concern to the higher level of flipkart and let their higher level team knows how these Frontend, Backend and logistics teams and acting on customers issue.

Flipkart customer support has been notified about the posted complaint.

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Address: 600036

I buyed product in flipkart and its very worst. not worth for money they are not refunding the amount. i want to give back this product and need refund.

this product is not worth for 100 rupeee. shaking too much ther are describing and showing like beleivable and deliverying very worst product. n

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Website: Flipcart

I ordered redmi note 7 phone on 30 sep19 vide order no od[protected], it was cancelled by wishmaster because he was asking money for old phone but i denied.
I ordered second phone on redmi 8 on 8 oct 19 vide od 226000 which was cancelled again by wishmaster.
I am without phone since last 20 days even after paying full amount.
Pls take action against flipcart as well as wishmaster, also order them to pay compensation of rs 20000 for pain they have given to me

Nov 22, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 19, 2019

Flipkart Customer Care's response Hi Gyan,

We’re writing to you about your order OD[protected] for Redmi 8 (Ruby Red, 64 GB) under an exchange offer.

We understand that the Wishmaster was unable to complete the pick up of the exchange product and this is not what you expected, we really don't want our customers to go through this.

We’re sorry to let you know that your order has been canceled by the seller's partnered courier service provider due to some unforeseen issues.

We have shared feedback with the seller so that they can put in additional measures in place to make your shopping experience a delightful one.

The seller has refunded Rs. 6949/- and Rs. 100/- to your credit card EMI on October 08, 2019. The amount will get credited by 6 business days as per the standard banking procedure.

In case of any delay, please check with your bank. You can find your bank's customer care number behind your credit card EMI or on their website.

If you still wish to buy the product, kindly place a fresh order.

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Address: c 195 avas vikas colony near springer school vikas nagar baragadwa gorakhpur 273007, Gorakhpur, Uttar Pradesh

My name ia shailesh srivastava. My mobile no. Is [protected]. And my email id is sri. [protected]@gmail.com.
I bought a mobile phone from flipkart which brand is realme and model was realme 5 pro, this colour was blue. I bought this phone by use my debit card, but when this product delivered to me and than i unboxed the product, i saw a scratch on the screen, i immediately packed it back in and put in a request for return to flipkart. I send my return request on october 12, and no response has been received yet, and when i called, it is coming to know that my return request has been canceled, whereas told to me that i would get a call from flipkart on 15 october. You will be wait till october 15. And your product will be sent to you, but now it is being said that you will have to wait for call till october 17, because your request has been cancelled, now it is being told to me that my request has been delayed till the 19th october, no one is giving the correct information. I want to know that why did my request canceled, how much trouble am i having because of you people, what can i do now, one of you guys sent my product in 12 days and after that the product was damaged, i am upset, please send my new product and solve my problem quickly, i am waiting for your call, i want my product back with in 2 days, i think i made a big mistake by shopping with flipkart, further sector have to think it, please call me as soon as possible, i'm waiting, now i am being told that now my product will come by 1 november 2019 and at the same time i will be given a new phone after taking the phone, i feel like my joke is being made, there is no respect to the customer, how much the customer is troubled by the your services, you do not even know, i do not have a mobile, and i am not able to do my job, i am a man doing private job, i am not getting any work, nobody is doing anything for me and my problem, i am absolutely upset, please help me, and give me my new phone,
Even i asked backend team to connect me with there senior team or escalation team, but they denied to help me with that. This is how customer support team and the logistic team are behaving and acting with customers. I asked them to forward my concern to the higher level but they completely denied to help me on those issue.
Could anyone please let me know how can i forward my concern to the higher level of flipkart and let their higher level team knows how these frontend, backend and logistics teams and acting on customers issue.

Nov 19, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Oct 18, 2019

Updated by shakeert plz take a strict action on this complain

Oct 18, 2019

Updated by shakeert i want my mobile phone back whith in 2 days

Oct 18, 2019

Updated by shakeert I think I made a big mistake by shopping with Flipkart, further Sector have to think it, please call me as soon as possible,

Verified Support

Oct 19, 2019

Flipkart Customer Care's response Hi, We are happy to inform you about your replacement of the Realme 5 Pro (Sparkling Blue, 64 GB) has been approved by the seller. We would like to let you know that the courier service provider has confirmed the pickup and delivery of the product from your address by 01 Nov 19. The seller will ship the replacement to you via the courier service provider and this will reach you by 01 Nov 19. You can also check your order status here: http://fkrt.it/bqWLi~NN.

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Address: Sikar, Rajasthan, 332001

I purchased muscleblaze whey gold 100% whey protein from Flipkart while purchase it it was showing that is product is non returnable. I agreed and purchasded it but when this arrived to me inside external packing product was not sealed and was having too much bad smell. I called to custumercare they told me that you cant avail refund as its non returnable but can replace this. As this product lost my faith than who can make sure that next time this will be origional. Now i want my refund and want to give this product back.

+1 photos

Nov 24, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 20, 2019

Flipkart Customer Care's response Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your order details from the shared information. Request you to share the correct order ID in order to assist you further. Hope to hear from you soon.

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Hi team,

I am promoting flipkart using their affiliate program in my app. I am new to it and i have one verified payment for my account from last month which is over 8k. Despite providing all the necessary documents, the account is still not verified, so i didn't get any money as well as any type of mail from them. I also didn't get any mails from their side despite mailing them 10+ times. Could you please help me with this.

Note:- i am big fan of flipkart's service hence promoting and will promote it.

My affiliate id at flipkart: sdroidlab

Thanks and regards
Swarnim

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 19, 2019

Flipkart Customer Care's response Hi, We would request you to contact on [protected]@flipkart.com. Closing the complaint from our end.

Oct 19, 2019

Updated by Swarnim7 I MENTIONED IN MY QUERY that I tried to contact the support team 10+ times but didn't get any response or anything. And your message is showing to contact [protected]@flipkart.com, so how would I know, what's protected???
PLEASE HELP !

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S

Swarnim7

from Mumbai, Maharashtra

Oct 19, 2019

I MENTIONED IN MY QUERY that I tried to contact the support team 10+ times but didn't get any response or anything

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Address: 20/21 OLABIBI TOLA LANE, Howrah, West Bengal, 711104

I have purchase one ifbv micro wave on 02/10/2019 & the product suppose to be delivered on 13/10/2019. But till date the product not delivered. Whenever i call up customer support team not getting any help from them. Every time i call up customer support team product delivery date keeps on extending. Initially it was extent till 17th then it extend till 18th now today thy are saying it will deliver by 22nd. I extremely urgent need of product but thay keeps on harassing me after getting full amount of payment from me. Request you please arrange for refund it it not deliver by tomorrow.
Regards
Ayan paul chowdhury
[protected]

Nov 20, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 19, 2019

Flipkart Customer Care's response We will revert on it.

Verified Support

Dec 26, 2019

Flipkart Customer Care's response Hi,

Order ID - OD[protected]

We would like to inform you that the seller has confirmed that the product has been delivered on 07 Nov 2019.

Thank you for your patience.

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Address: Online retailer, Kolkata, West Bengal, 700152

1. I have purchased a product (Jeans) on 19th september 2019 using flipkart pay later of rs.1149.
2. I cleared the pay later bill on 23rd september.
3. I received the product on 25th sept and returned it on 26th sept due to quality issue.
3. I have called more than 20 times to flipkart customer care but i haven’t received my refund till now.
4. They are saying that refund was paid by the seller on 26th sept but i haven’t received it.in support of my complaint i can refer to my flipkart pay later statement. Nowhere in there is written that "refunded back to source".

+1 photos

Feb 3, 2020

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 18, 2019

Flipkart Customer Care's response Hi,
We are sorry for the trouble caused
We are glad to inform you about your return request of the product has been approved by the seller and the refund has been completed on 26 Sep 19 and this should have been credited in your Flipkart credit card account. Hence, we are closing this complaint from our end.

Oct 18, 2019

Updated by Avik Kumar If the refund is completed then why is not it in the flipkart pay later statement? Where is it written that "refunded back to the source"?

Verified Support

Dec 30, 2019

Flipkart Customer Care's response Customer raised a complaint regarding the refund of the order. We have interacted with the customer and confirmed that the refund amount is reflecting in customer account. Hence, closing the complaint from our end.

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Address: 506004

I will tell you the story in short, i order my real me xt phone on on 5th oct, promised delivery date on 9th oct oder id od[protected]. Firstly it said product was in transit, then after crossing the delivery date they said product mis routed to some other place by customer care executive (Reason heavy rainfall), then complain was raised (Surely of no use), after few calls they changed their reason itself n said huge success of yours big billion day make the delays, after the product being misrouted it generally takes 3 days to get it on track. It has been 10th day since the delivery date surpassed, nobody from your team has courtesy to call and make the things right.

Still no refund nor any surety of the product.
Want my product to be delivered soon.

Nov 19, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 18, 2019

Flipkart Customer Care's response We will revert on it.

Verified Support

Dec 30, 2019

Flipkart Customer Care's response Hi, We are sorry to let you know that your order for the product 'Realme XT (Pearl Blue, 64 GB)' has been canceled by the seller due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 24 Oct 19 and it should be reflecting in your account by now. Your kind understanding is appreciated.

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Address: Out Side Of Chand Pole Gate, Bandiya Bass, Sikar, Rajasthan, 332001

From last 5-6 days games are not working in gamezone in the application, every time when i open the any game it shows the message "we encourage fair play in line with our terms and conditions". I had talked and wrote to flipkart but they are denying by saying it was limited period offer and sometimes by saying seller has right to stop, change and alter any user from playing it but you can try after some days. So please talk with flipkart about my issue.

Jan 30, 2020

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 18, 2019

Flipkart Customer Care's response Hi,
Thanks for getting in touch.
We are sorry to inform you that we are unable to find your account details. Request you to share us the account details or get in touch with our customer support number[protected].
You can also check your order status here: http://fkrt.it/bqWLi~NN
Hope to hear from you soon.

Oct 18, 2019

Updated by Sourabh Dhabhai You can confirm my account details here : email ID - [protected]@gmail.com
This is my registered email id for flipkart account.
Thank you and hope you resolve this issue soon.

Verified Support

Dec 30, 2019

Flipkart Customer Care's response Hi,
Thanks for getting in touch.
We are sorry to inform you that we are unable to find your account details. Request you to share us the account details or get in touch with our customer support number[protected].
You can also check your order status here: http://fkrt.it/bqWLi~NN
Hope to hear from you soon.

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Order od[protected]. No resolutions made on 18 th october and again 22 oct date extended for resloution. Are the cutomer fools no followups no updates are made only extending date i have oredered on 4 oct its more than 15 days... Fooling customers. Executive dont attend call. They are oy extending the date when clling no followup no delicery notificafions. Pathefic service.. Infact customer support dnt provide resolutions.

Nov 22, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 18, 2019

Flipkart Customer Care's response We will revert on it.

Verified Support

Dec 30, 2019

Flipkart Customer Care's response Hi,

We're writing in continuation to your last contact to know the status of your order with order id OD[protected].

While we were tracking your order to make sure that it reaches you on time, we see that it has been cancelled.

If you like, you may place a new order for the product, the seller will work with the courier service provider to ensure the product reaches you.

Have a nice day!

Thanks,

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