Flipkart Complaints & Reviews

I ordered a laptop order no (Od[protected]. I have not received it till today. First i got the message on 14 oct 2019 that your delivery has been delayed by 3 days, now when i complained i got a msg from call center executive that it has been shifted to 21oct 2019. It's been more then 10 days the product is in pune but is not delivered to me and i have formatted my old laptop for exchange offer and it's really hectic for me to work without a laptop.

Plz look into the matter and solve it.

Regards
Shrey menghwani
[protected]

Nov 19, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 17, 2019

Flipkart Customer Care's response We will revert on it.

Verified Support

Dec 27, 2019

Flipkart Customer Care's response Hi, We are sorry to let you know that your order for the product 'Asus VivoBook S Series Core i5 8th Gen - (8 GB/1 TB HDD/256 GB SSD/Windows 10 Home) S430FA-EB026T Thin and Light Laptop' has been canceled by the seller due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 17 Oct 19 and it should be reflecting in your account by now. Your kind understanding is appreciated.

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Address: 403722

I ordered vivo z1x mobile with exchange nokia 6.1 through flipkart on 04 october 2019, order id od[protected]. When delivery time my exchange product rejected because of one normal scratch on mobile edge and attempted to delivery twice. I already informed to customer service but they still not solved my issue. I want that order same delivery address. Please do the needful and reply me soon...

+1 photos

Nov 19, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 18, 2019

Flipkart Customer Care's response Hi,
We are sorry for the trouble caused
We are glad to inform you about your return request of the product has been approved by the seller and the refund has been completed on 16 Oct 19 and this should have been credited in your bank account by now. If you do not see the refund in your account by this time, please check the previous statement of your bank account before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card with the reference number in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance department cell.

Verified Support

Oct 18, 2019

Flipkart Customer Care's response Hi,
We are sorry for the trouble caused
We are glad to inform you about your return request of the product has been approved by the seller and the refund has been completed on 16 Oct 19 and it will be reflected in your bank account on
24 Oct 19. Hence, we are closing this complaint from our end.

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It is very much unfortunate that after paying the full amount on 02/10/2019 the goods delivered after 14 days and as per the e-cart people it has rust, they claim extra money, where i shall keep my old fridge? There is space problems in my small flat. If my fridge is old but in complete working condition. It is first time i wanted to purchase electronic appliances through on line mode. I didn't know the company only allows new appliances exchange. Any way whats the next? Please inform me.

Debaprasad dey sarkar

Nov 23, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 17, 2019

Flipkart Customer Care's response We will revert on it.

Verified Support

Dec 27, 2019

Flipkart Customer Care's response Hi, We’re writing to you about your recent order OD[protected] for 'Whirlpool 292 L Frost Free Double Door 3 Star Refrigerator' under an exchange offer. We understand that the Wishmaster was unable to complete the pick up of the exchange product. We're sorry to let you know that your exchange product has been canceled as the exchange product did not meet the exchange related guidelines listed on the product page. Not to worry, you can place a new order using the exchange offer with another exchange product. Alternatively, you can also buy the product without availing the exchange offer.

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I am not able to play Flipkart Games via Flipkart app. When I try to enter, it shows that "Something's wrong here We encourage fair play in line with our terms and conditions". This is too much frustrating. I had tried all possible ways to overcome it by uninstalling and reinstalling the app. But no use, the result is the same.
Here I am attaching the screen shot of the same. Kindly take necessary steps to resolve the problem as soon as possible and let me access the game zone.

+1 photos

Nov 20, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 18, 2019

Flipkart Customer Care's response Hi,
We are sorry to inform you that Sellers and Flipkart reserve the right to disqualify you from the benefits of this Contest if any fraudulent activity is identified as being carried out for the purpose of availing the benefits under this Contest.

Verified Support

Dec 27, 2019

Flipkart Customer Care's response Hi,
We are sorry to inform you that Sellers and Flipkart reserve the right to disqualify you from the benefits of this Contest if any fraudulent activity is identified as being carried out for the purpose of availing the benefits under this Contest.

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Address: Baddi

I am a regular customer of flipkart but this time I am very disappointed from flipkart for rejecting my exchange offer for minor issues. I lost my all data from my previous phone for exchange I format my phone in hurry for recieving my a50s and then they rejected my exchange offer. Please do needful really very disappointed. I bought my Samsung galaxy as 32000 and now it's sold in rupees 29000 I exchange it in 7800 rupees in 80% lesser rate. And filpkart delivery boy reject my exchange. How cheap is this? And I want believe. Me and my 7 to 8 friends are regular customer of flippant. I told them all of this happen to me even they can't believe flippant is doing this reallu

+1 photos

Nov 26, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 18, 2019

Flipkart Customer Care's response We will revert on it.

Verified Support

Dec 27, 2019

Flipkart Customer Care's response Hi, We are sorry to let you know that your order for the product 'Samsung Galaxy A50s (Prism Crush Black, 128 GB)' has been canceled by the seller due to unforeseen reasons. Your kind understanding is appreciated

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I won 50 Super coins each (6 times) on various days for 'Quiz' in Flipkart App.It was mentioned that the prize will be given to redeem from 9.10.2019. But unfortunately prizes not given till now (16.10.2019). I would like to know why it becomes so late to credit the game prizes from Flipkart.?
Hence, I request to please please credit my prizes I won at the earliest please since Iam a regular customer of Flipkart.

Yours Faithfully

+6 photos

Nov 18, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 18, 2019

Flipkart Customer Care's response We will revert on it.

Verified Support

Oct 18, 2019

Flipkart Customer Care's response Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details from the shared information. Request you to share the registered email ID in order to assist you further. Hope to hear from you soon.

Verified Support

Dec 27, 2019

Flipkart Customer Care's response Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details from the shared information. Request you to share the registered email ID in order to assist you further. Hope to hear from you soon.

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I have won the prize of 50 Super coins on 22.9.19 and on 23.9.19 for Sports Quiz (proof of screen shot attached). It was mentioned that the prize will be available to redeem from 9.10.2019. But unfortunately the same was not credited to me till now (16.10.19). I don't know why this technical problem happened to a reputed firm like FLIPKART.
Also, I contacted Flipkart through message in FLIPKART APP on 11.10.2019, but no reply was obtained till now.
Hence, I humbly request to please resolve my issue at the earliest and please credit my prizes.

Thanking you
Arun ([protected])

+2 photos

Nov 18, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 18, 2019

Flipkart Customer Care's response we will revert on it.

Dec 09, 2019

Updated by arunjith45 Complaint not solved

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I had ordered a mobile phone in flipkart on september 30th, 2019. The delivery date they given was oct 9th, 2019. Till then they are extending the delivery date day still today (16th october, 2019).
I am raising the complaint from oct 11th, but still i didn't get my order. They are not responding to my complaint. If they responded i will got my order. But, they are not responding. They are just telling sorry and because of logistics issue it is getting late. I am getting this same answer from oct 11th.
Is this the flipkart service working...?
How many days should i wait for my delivery???

Nov 17, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 17, 2019

Flipkart Customer Care's response We will revert on it.

Verified Support

Dec 27, 2019

Flipkart Customer Care's response Customer raised a complaint regarding the delivery of the order. We have interacted with the customer and confirmed that the product is delivered on 17 Oct 19. Hence, closing the complaint from our end.

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I have ordered laptop from flipkart on 6th of october which was supposed to deliver by 14th of october but it's been three days passed the status is showing is still not shipped showing that waiting for courier to pick up. I have made complaint regarding that they are showing 3 days resolving that complaint time.. Very disappointed with flipkart service..

Nov 19, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 17, 2019

Flipkart Customer Care's response We will revert on it.

Verified Support

Dec 27, 2019

Flipkart Customer Care's response Hi, We are sorry to let you know that your order for the product 'Asus VivoBook S Series Core i5 8th Gen - (8 GB/1 TB HDD/256 GB SSD/Windows 10 Home) S430FA-EB026T Thin and Light Laptop' has been canceled by the seller due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 17 Oct 19 and it should be reflecting in your account by now. Your kind understanding is appreciated.

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Address: New Delhi, Delhi, 110062

I have not seen any customer care group worst than in Flipkart. No person has any knowledge of any solution. I have purchased a product and it was never reached to me. Per day I have to make a call to customer care. They are so careless people and do not know where is my product and each time they are making a new story for solution. I got very much frustrated.

Neither I got product neither got my money. Total fraud FLIPKART has done with me.

Nov 19, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Oct 16, 2019

Updated by Sulabh Soni Many times my wife has made a call and mee too and now decided not topurchase anything from flipkart.

DO NOT PURCHASE FROM FLIPKART ANYTHING.

NO CUSTOMER SUPPORT AT ALL

Verified Support

Oct 17, 2019

Flipkart Customer Care's response We will revert on it.

Dec 21, 2019

Updated by Sulabh Soni Worst service

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Its been 15 days and refund have not been credited to my account despite application shows refund have been completed.

On asking refund transactionid for bank reference i get answer from customer support that they do not have it.

Kindly have a look asap or i would look forward for a police complaint or complaint with consumer court against flipkart if not resolved by tomorrow.

Orderid - od[protected]
Account details - name - vipul
Phone no - [protected]

Regards
Vipul gupta
Ph - [protected]

Nov 29, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 17, 2019

Flipkart Customer Care's response We will revert on it.

Verified Support

Dec 27, 2019

Flipkart Customer Care's response Customer raised a complaint regarding the refund of the order. We have interacted with the customer and confirmed that the refund amount is reflecting in customer account. Hence, closing the complaint from our end.

Verified Support

Dec 27, 2019

Flipkart Customer Care's response Customer raised a complaint regarding the refund of the order. We have interacted with the customer and confirmed that the refund amount is reflecting in customer account. Hence, closing the complaint from our end.

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Address: 241 barodiya scheme railway station jaipur, 302006

My product is not deliver yet as per the representative my product was deliver on 3rd of oct but my product is not deliver yet so please have a look on my concern as soon as possible and resolve my queries. Seller is also calling me that please cancel this order and order again the same item but my flipkart app not showing the cancel option so please resolve my queries asap. Order information given below:
Order# od[protected]

Thanks
Ayaz abbas

Nov 25, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 17, 2019

Flipkart Customer Care's response We will revert on it.

Verified Support

Dec 27, 2019

Flipkart Customer Care's response Hi, We are sorry to let you know that your order for the product 'United Colors of Benetton Self Design Men Mandarin Collar Blue T-Shirt' has been canceled by the seller due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 22 Oct 19 and it should be reflecting in your account by now. Your kind understanding is appreciated.

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B

Bastav Patra

from Mumbai, Maharashtra

Oct 16, 2019

I have buy I pro powerbank 10000 mh only 2 month it is not working I buy from flipkart. I want to replace this item plz do it fast.

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Address: Gurgaon, Haryana

Hi team I have made a flight booking from Pune to Jaipur from Flipkart travel website around 15 days back.
The amount 4111(approx) got deducted from bank but booking was not made.
Even after 15 days I didn't receive the refund into my back account.
The Flipkart travel helpline is not picking the phone.
Could you please help in this regard.
Thankyou

Flipkart customer support has been notified about the posted complaint.

Oct 17, 2019

Updated by Nitin123_2 Okay

Verified Support

Oct 17, 2019

Flipkart Customer Care's response Hi, We are sorry for the trouble you had to go through. However, we'd like to inform you that you can get in touch with the Flipkart Travel Desk on '[protected]' so that this can be addressed at the earliest. Your kind understanding is appreciated.

Oct 17, 2019

Updated by Nitin123_2 Hi I am trying to contact Flipkart travel help desk from last 3 days but no one is picking the call even after multiple calls. Today I sent a call back request to Flipkart and they registered the following ticket:
IN[protected]

Kindly keep me uodated about this incident and help to get the refund asap into my account.

Oct 21, 2019

Updated by Nitin123_2 Hi flipkart travel is there any update on the complaint

Oct 21, 2019

Updated by Nitin123_2 I am unable to reach flipkart travel helpdesk. No one is answering the call from last 5 days I am trying

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M

[email protected]

Sep 1, 2020

31 07 2020 ko Ranchi to Mumbai ka tekat book Kiya tha Jo secsafull nahi huwa our amount debited ho Gaya hai please rifand karne

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M

[email protected]

Sep 1, 2020

31 07 2020 ka Ranchi to Mumbai ka tekat book Kiya tha uska refund bhejo sir

Reply

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2 Comments

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Hello sir, i have brought a thing from flipkart but got defected item so i requested for return but they banned my account for that, sir take some necessary item about this company and try to solve my problem ...
My mob no.. [protected] registered with flipkart

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Address: k7 moore avenue housing estate, 159, NSC Bose road, Kolkata, West Bengal, 700040

Website: Flipkart.com

I have been a regular Flipkart customer and their Game Zone is something I liked. I accessed it regularly and also encouraged my friends and family to take up quizzing, guess what. Suddenly, from yesterday, I have been blocked from the Game Zone, with a message that says that Flipkart encourages Fair Play. Which particular Fair Play rule did I break to warrant such a step?? I want Flipkart to reinstate my account and rectify such a faulty decision.

+1 photos

Dec 7, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 18, 2019

Flipkart Customer Care's response Hi,
Thanks for getting in touch.
We are sorry to inform you that we are unable to find your account details. Request you to share with us the account details or get in touch with our customer support number[protected].
You can also check your order status here: http://fkrt.it/bqWLi~NN
Hope to hear from you soon.

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I ordered a laptop on 29th september and today is 16th october.. My laptop is still not delivered... I ordered laptop in big billion days from flipkart despite having huge sale on amazon as well and made mistake of trusting flipkart over amazon.. Now the sale is over and i dont have a latop... Daily i have to waste my time contacting flipkart support and begging them to tell me where my laptop is... All they say is higher authorities have been informed and someone will contact within 24 hours... Noone has ever contacted me.. I am taking flipkart to consumer court for this

Nov 19, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 17, 2019

Flipkart Customer Care's response We will revert on it.

Verified Support

Dec 27, 2019

Flipkart Customer Care's response Customer raised a complaint regarding the delivery of the order. We would like to inform that the seller has confirmed that the order is delivered on 22 Oct 19.Hence, closing the complaint from our end.

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R

rohit00004

from Jamnagar, Gujarat

Oct 16, 2019

Complaint : your filkart account has been blocked. please contact our customore support to fix thi my acc no [protected] my mail id one.[protected]@gmail.com filpkar balance 25010 16/9/2019 filpkart daily call no mail no solution plz help me filpkart my big balance complan id IN[protected]

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M

Mrunal Puranik

from Delhi, Delhi

Oct 16, 2019

I want to buy a Philips hair straightener form flipkart so i added to my card but before buying it goes stock out to my location. I want to buy my straightener as soon as possible before the sale goes down. So please help to get it add my product in stock its a humble request

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I have ordered Crocs Leigh graphic W women Black white wedgeS heels from Flipkart, size Uk 6 ... As I want one size smaller than this one that is UK5 ... It's showing in stock on the app from the same seller... But still they are not giving me replacement with one size smaller... I have contacted them many times but they are telling me that items showing in apps are only for new customers...

Nov 19, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Oct 16, 2019

Updated by Palzk Not resolved

Verified Support

Oct 17, 2019

Flipkart Customer Care's response We will revert on it.

Verified Support

Dec 27, 2019

Flipkart Customer Care's response Customer raised a complaint stating that there is an issue with product delivered . We have interacted with the customer and raised a return request with the seller for the refund of the order. The seller has confirmed that the replacement order is delivered on 22 Oct 19. Hence, closing the complaint from our

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Address: Medical college, Jabalpur, Madhya Pradesh

Sir pleas unblock my Accoung because I am genuine customer, professionally doctor
I bites laptop yesterday, which is hanging again and again need to replace
And without my account unblocking I can’t to laptop replacement request
Please replace my laptop

Otherwise I am an goverment doctor
I have to take the strict action with trial in the court session
I hope you understand my situation
Regard s
DR RUTVIK SILONIYA
REGIESTERED NO[protected]
Registered email- [protected]@gmail.com

Oct 16, 2019

Complaint marked as Resolved

Sir no action has been taking my flipkart they just replied, that u cancelled product higher no of time and return it So we block our account This is just an fraud And not fare with any genuine customer

Flipkart customer support has been notified about the posted complaint.

Nov 04, 2019

Updated by Ambitious rutvik Ni action ?

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Address: C-355A, SECOND FLOOR, NEW ASHOK NAGAR, 110096

Website: Www.flipkart.com

Dear sir,
My account is blocked by flipkart and i already have complaint for unblock but the did not listen. When i have order a vivo phone for my office college who have not a phone and want to purchase a phone from his card. It's my fault that i have purchased that phone for him from his credit card, you can check it. Another think is that phone was cancelled but my account is blocked.

Jan 29, 2020

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Oct 16, 2019

Updated by sudhansumalik i an a flipkart plus member and order various product from flipkart but my account is blocked

Verified Support

Oct 17, 2019

Flipkart Customer Care's response Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details from the shared information. Request you to share the registered email ID in order to assist you further. Hope to hear from you soon.

Oct 17, 2019

Updated by sudhansumalik my email id is sudhansu.[protected]@gmail.com

i want to return a damage product which i have received but my account is blocked.

Verified Support

Dec 27, 2019

Flipkart Customer Care's response Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to view your account details from the shared information. Request you to share the registered email ID in order to assist you further. Hope to hear from you soon.

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Address: VI Renjith , near TD Medical College, Vandanam , punnapara, alappuzha, Kerala 688005, Alappuzha, Kerala, 688005

I had ordered a Asus rog 2 on 3 October at 4:41pm and I was supposed to receive it on 13 October. The product has not been packed yet. I tried contacting the customer care and they said that the product will definitely reach within 2 days which has not happy either. Instead of raising the issue they sent me a mail saying the issue has been resolved and sent me 6 feedback emails. When I tried to contact them through their official social media page they ignore my complaints and send me feedback emails instead. They are not willing to give me even an approximate date about when I'm going to receive the product and keep ignoring my complaints.

Nov 18, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 17, 2019

Flipkart Customer Care's response We will revert on it.

Verified Support

Dec 27, 2019

Flipkart Customer Care's response Hi, We are sorry to let you know that your order for the product 'Asus ROG Phone II (Black, 128 GB)' has been canceled by the seller due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 19 Oct 19 and it should be reflecting in your account by now. Your kind understanding is appreciated.

Flipkart Complaints & Reviews

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Flipkart reviews & complaints page 1107

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laptop replacement

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unblock the account

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delivery not in time and ignored complaints

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