Flipkart Complaints & Reviews

First of all flipkart has the worst customer care service in the world. I wish I could led flipkart to shut down. The customer care agent took call on holds for about 40-50 minutes many times and then they cut the call without answering and I have all recordings as proof. Secondly flipkart is very fake company. I am a regular membership customer of flipkart and very loyal towards them but now I am not. I won many prizes in flipkart game zone as the prizes were very attracting but I was not provided with the gifts that I won. After one month of continuously fighting with this company's executives I finally got one gift but that's also local not original and of different company. The company is liable to provide me with the gift that I won not any other. And many of my gifts I am still fighting. This is last attempt otherwise I will give this in newspaper please help me.i have not seen more worst than this. Even the supervisors and managers are fake than the executives of flipkart. They do not stand on there talks. Help me 😠😢

Hi,

I have ordered "beanskart xxxl bean bag xxxl (Filled with beans) bean bag with bean filling (Tan, black)" from flipkart on dated "29-sep-2019" which was showing delivery date "13-oct-2019".

Flipkart item page: https://www.flipkart.com/beanskart-xxxl-bean-bag-filled-beans-filling/p/itmerynd...⇄

But sill not received my order. I have contacted customer care multiple times. But there is not proper response from them.

Placed order has policy "cancellation not allowed for this product after 24 hrs of order booking." so now i am not able to cancel the order. Payment is already done for this order but still not received my order as on 23-oct-2019.

My flipkart account details are:
Mob no. [protected]
Email: hrideshkuchaurasiya

Attached images shows order page and issue details.

This is MY order id OD[protected] which i ordered on 2nd oct . The product was delivered till 20 oct i have so much time complain about his delay delivery and also tell him that to cancel my order. I am not getting any option to cancel this because so much delay that's why i told your customer excutive to cancel this order from his side. But on 21 of oct product is showing delivery but haven't received the product. By this it means you making fool to customer who paid online. Plz check my issue and refund my amount i don't want your and also suggest all the people not to buy any product by your application

I had brought an led of MI and contacted the installation service provider about 20-30 times but he's has not received calls and at night about 8:30pm I had received an message saying that my number was switched off so he could not reach.

I had contacted Flipkart customer care and also to jeeves service provider for installation of led tv but no one replied and provided any solution ..

I had ordered a trimmer on the big billion shopping days i. E. 8th october 2019 and was told the product was to be delivered by 15th october 2019.
The track order status just showed shipped on 8th october and that shipment is yet to be delivered.

Upon calling to check the status, i was told that the delivery will be delayed and was provided a new delivery date of 19th october 2019. I called again on 18th october 2019 to verify and was told they couldn't track the package and was told it was being escalated.

I called again and was told i can expect the delivery by 22nd october 2019. This seems like a scam where they are offering big discounts but not keeping up with their promises. Any advise on raising this legally would be appreciated.

I have ordered a product (Bosch 6.5 kg fully automatic washing machine order id od[protected]. This order was placed on 1st oct'19 and was scheduled to arrive on 17th oct'19 (Which is already a long time). It got delivered to me on 20th oct'19. The installation also got delayed got rescheduled on 23rd oct'19. But on the day i did not receive any update from flipkart regarding the installation of product. I have raised complaint with flipkart support but they are closing my request without any resolution/update.

This is a paid product and i got so many troubles due to this. The return policy of this product ends on 30th oct'19 and till now i have not seen my product which is completely unacceptable.

I feel cheated and would like to draw you attention and request you to help in this matter.

Dear Sir,

On 29th sep 2019 i purchased Mi LED TV my order id= OD[protected] & payment done through net banking. but that time order was canceled and amount of rs.9999 was debited from my account. after 8 working days i raise complaint in flipkart, they said payment not yet received our party plz contact your bank. after that i contact with my bank, bank said the payment was already received to seller party & also bank gave me details of that transaction like transaction no and reference no. that details i forwarded to flipkart. 2o days goes still my refund not yet received.below i attached bank transaction details which bank send me.

I return one product containing wrangler white casual shirt and the pick up was scheduled for today and it has been picked up successfully but after pickup i haven't received and messafe or email... I was not at my home but my aunt was there... My order i'd is od[protected]
And my return i'd is[protected].. I want my refund within 24hrs

Flipkart block my account 6 months ago and still not unblocking my account please unblock my account
They said you are resell my product but i can't you can check my order history and i had all deliverd products.
Whatever i purchased from Flipkart is for my personal use.
And check my order history, Most of my products flipkart cancelled, So without receiving any product how can i sell them Again.

On October 12th I ordered above smartphone. According to Flipkart the product was supposed to be Shipped by 22nd Oct by Truenet Commerce.
The product is neither packed nor shipped even on 23rd Oct.
The product delivery is supposed to be on 25th. Oct.
I saw some of the forum mentioning Truenet Commerce as spam so complaining here about the issue.
Please resolve the issue as early as possible.

Thank you.

I have ordered electronic product of cost rs 3207 using credit card on 1st oct 2019 and as i changed my mind i cancelled order on 3rd oct 2019 before it process for shipping.

I have not received any refund amount so far but flipkart team is keep on telling me its refunded on 4th oct 2019. Not even providing me enough information. Kindly help me out. Thanks!

Sir,
I have purchased one laptop on emi on 2nd october 2019, they promised delivery 14th. When i called 14th they said that the delivery is late, and promised on 15th. But they didn't deliver on 22nd also. I have a filed complained against it and they promised that they will solve by 22nd. When i called 22nd they simply saying that you cancel your order and with irrespective manner.
Mr balaram customer executive doesn't talk politely, he said you wait or cancel your order.

Order ID : OD[[protected]]
flipkart registered Number: [protected]
Active number : [protected]
I Order My Realme Xt mobile on 13th October 2019 via online Online transaction,
It was supposed to be delivered to me by 15th of oct 2019,
Unfortunately It was not delivered to me to the promised date,
I called for customer care, they said we will give you resolution in 2 days and It will be delivered to you by by 17th Oct 2019.
I said OK,
Unfortunately on 19th of Oct too, product was not delivered to me,
again I seeked customer care, they said the same thing,
we' re sorry sir we will give you Resolution in 2 days, your product will be delievered by 19 Oct.
I said, Ok, NP, sometimes It happens.
but unfortunately same thing happened again,
date went to 21st october,
and this time It was hectic and not working
this time I make a call with Senior Supervisor, he said you will get a call for resolution on 22nd oct from working hours 9 a.m to 9 p.m.
and again I did not recieved any call from your end.
this is hectic now,
what kind of customer care is this??!
NP, if it is delaying but atleast give me proper customer care, and exactly what problem is making delay in my product.
plzz contact me for resolution and if it is delaying what compensation flipkart will make for me it?
or should I take the matter to Consumer court?
bcoz if not getting proper assistance from your End.
hope this time I will be helped.

Dear Sir/Mam,
I placed Vivo Z1Pro (Sonic Blue, 128 GB) mobile and Order Id is-OD[protected].But when i received my parcel i found flipkart send REDMI 7 mobile instead of Vivo Z1Pro (Sonic Blue, 128 GB).So i lodge complaints but still flipkart company not solve my issue and also blocked my flipkart account without any misuses.Please humble request you take any appropriate action as soon as possible because in past i never cancel any order or return any order in my flipkart account.Thanking you

I bought a book from flip kart on 11 oct 2019.they accept my order, expected delivery date is 17 oct 2019. but I couldn't get my order in expected delivery date. from flip kart, informed that the order has been dispatched and delivered in few days . on 21 oct I got a text message that the order has been cancelled. When I call flip kart helpline no. they blamed me and just try to manipulate, that you cancel the order and so on...no any condition could be given by flip kart at the time of purchasing .neither in that . my product is prepaid. product can be cancelled and I got refund but I want the same product. this problem related to flip kart and seller, than why I bear it.

Dear sir/mam,
I placed vivo z1pro (Sonic blue, 128 gb) mobile and order id is-od[protected]. But when i received my parcel i found flipkart send redmi 7 mobile instead of vivo z1pro (Sonic blue, 128 gb). So i lodge complaints but still flipkart company not solve my issue and also blocked my flipkart account without any misuses. Please humble request you take any appropriate action as soon as possible because in past i never cancel any order or return any order in my flipkart account. Thanking you

5th september
Zivame 375
Jockey 699
Jockey 479
Prettycat 463
Prettycat 455
Zivame 629
Myra 473
Khadim 665
Doctor soft 549

13th september
Geekdown 499
Drunken monk 449
Metronaught 403
Metronaught 409

15th september
Gansta sunglass 256
Gangsta sunglass 256

18th september
Stitch studio 398

19th september
Pepe jeans 520
Roadster 499
99 affairs 332
Midaas 187
Jockey bikini panty 189

21st september
Oye stuff back cover 170

29th september
Milton shine 347
Milton flip 698
Milton aqua 288
Milton puro 313
Skewers 94
Copper bottle (2 piece) 1259

These are the things i ordered... Total please check with your system my september pay later orders.

And below are the things i finally took
Gangsta sunglass 256
Skewers bamboo 94
Back cover 179
Jockey panty 189
Pepe jeans tshirt 520
Milton aqua 288
Myra shoe 473
2 piece copper bottles 1259

Total 3258 is the amount
Rest items i had returned and cancelled, before paying the amount.

Now tell me why i was charged 3738?? Should i not get my refund??? Do u still need more proof and details. Harassing simply

Order id-od[protected]
Flipkart har bar bol raha haki mera money bank account pa transfer ho gayaha.. Par mera account ma pichla 2din sa koibhi payment nahi received hua ha... Flipkart ka courier delhivery mere sa 289 rs cash 2din pahle le gaye tha... Lakin pichla 289 rs abhitak nahi bapas kiya hai... Jo mana debit card sa payment kiya tha. Flipkart payment liyatha card se par bad mein money katnaka bad fail dikha diya ha... Pls aplok mera money mere account pa refund kardijiya..
Name - sayan moitra

I got a mobile phone from flipkart which was damaged. Screen was broken. Return was accepted after technician visit. But pick up boy refused to get broken phone due to screen damage. I am fully frustrated to go through such a bad experience from flipkart and it's delivery service.
Mobile cost a huge sum and it's hard earned money. Please help me on this as soon as possible

Sir/madam,

I was done an order online on 15.10.19 parcel deliver with ekart logistics on dated 23.10.19 i got an massage that your parcel delayed 3 days.
On the time of purchase he given delivery date 24.10.19 & on today he send the massage that we will deliver your parcel with in 3 days.

What type of service offered by ekart logistics. I am face very bad experience with the same.

Akhilesh verma
[protected]