Flipkart Complaints & Reviews

I purchased a phone from flipkart having name oppo reno 2z.
I have 10 days return policy. By the seller.
After uses of three days i am facing some problem regarding processing speed and monochrome lens issue.
I raised a refund request after visiting the definition from the sailor he also agreed that the phone have some problems but the sailor has denied and cancel my return request

Flipcart does not deliver my order after i am place this order at 28 sep but yet not deliver me this order . I am pay all money in time of the placing the order then my promise date of order is 12 oct but still 21 oct my order yet not deliver me then i am contact flipcart they said me wait 24 hours from past 8 to 9 days then i am wait for this day but no order deliver and no flipcart team contact me and i am demand for compensation he not give me any compensation and they said me cancel and place new order then but the ptice of order rs 664 to rs 1899 then my extra money paid on this new placing this order and this product is not on stock on this time then you give me a resolution and charge large penalty flipcart for these types of fraud activity .

Please help me in this matter, i ordered this product on 1st and 2nd it was supposed to be delivered on 14th october and 19th october but till now, shipping date has been delayed by 5 times and now it is showing as 26th october, i have raised issue also which was supposed to be resolved by 19 th october which later got shifted to 21st and now 26th.

Please help me and ship my order by tomorrow.. This is my hard earned money, i am very helpless. Please help me get these orders before diwali.. I request you.

Dear flipkart
I have gift voucher balance of rs 25000 in my flipkart wallet registered with mobile number [protected]. I don't know what is the problem with my account every time i'm placing mobile phone orders they are getting cancelled from last few months. You can check my orders for proof. All my mobile phones which are prepaid are getting cancelled but they are getting placed when i'm place them from my fathers account. So please kindly send me flipkart gift vouchers of value rs 25000 which you can get from my wallet so that i can get mobile phone from another flipkart. Please help me. Otherwise atleast fix the issue of my orders getting cancelled pleade🙏
My flipkart registered mail: [protected]@gmail.com

Customer care executive cancelled my order without my approval. There have been cases very frequently that orders have been cancelled. It is just an online fraud and flipkart keeps customer's money are earn interest out of it. This is mere burglary and serious actions should be taken against them. They should be taught a lesson by the government that they cannot keep doing fraud.

Complaint regarding wrong installation & demo of delivered marq front load 6.5 kg fully automatic washing machine and supply of old damaged product when requested for replacement.
• order id: od[protected]
• order date:[protected]
• invoice date:[protected]
• seller:omnitechretail (Via flipkart)
• the order is with exchange of old fully automatic samsung top load 5.8 kg washine machine)
• exchange of old washing machine rejected and delivered after paying the difference of rs 1600 by cash on 3rd oct 2019.
• installation done on 06th oct 2019 by jeeves consumer services but showing error e001. He could not solve the issue.
• after that i requested for replacement on which techinician visited and found that outlet pipe ‘holding’ ring was wrongly cut while installation. He tied with a plastic string temporarily
• on asking why such a temporary solution he replied in high tone to my wife and also warned that nothing more than this can be done and cannot be replaced.
• nextly my replacement request was rejected too in my order.
• again i called customer care and mailed too for replacing the holding ring with a original ring but not resolved till 13/10/2019 and hence i requested for replacement again as 13th oct was my last date for replacement request.
• again techinician visited with a another ring other than original which was rejected by me and then my replacement request was approved.
• but on 20th oct 2019 delivery came with a damaged product as replacement which i have rejected.
• request to solve my problem by providing original holding ring not by replacing with damaged product. So hold my request for replacement and provide with original ring.
• you can supply the holding ring of the damage product that was rejected by me on 20/10/19.
• so kindly supply with original ring and till then hold replacement (Don’t reject the replacement request).
• as if the original ring is replaced with a original one, there is no need of replacemement as i don’t have faith on flipkart.
• if at all replacement has to be done then the replacing product should be opened and checked while giving delivery.
• please reply in written not telephonically.

Note : hope you will solve the issue at earliest and will not compel me to go for any legal procedures.
Partha ghosh
Mail id: [protected]@gmail.com
Mob: [protected]
Alt no: [protected]

Dear flipcard
Please find the details of my order not delivered till time and no any person response
As per call discuss ecom express staff he said wrong address update flipcard
So contact to flipcard
But my address right
Please delivered today any how
See the attach snap
Courier no ecom express[protected]
Order no - od[protected]

I booked a steel ideally cooker through flipkart and received after 3_4 days, same checked and found delivered item was damaged. After checking the same i requested for replacement, then delivery boy contact with me and checked the item and tephonically contact with company, but no any final decisions. L asked to boy this item replacement or not, same is not required me, then delevery boy misbehave with me and item though road side. Received item note usable i would like refunded my amount, further no any deals with flipkart regards

I ordered a kent ro water purifier 29 sep 2019 flipkart provide assured delivery date 12 oct.

But my product didn't deliver then i call to flipkart care they told me that your product delivered you in next business day i waited but they didn't deliver after this i again call then they sey 2 more days after this they did not deliver
I am waiting for my product i already o payment for this

I have ordered Samsung 28 L slim fry convection microwave oven product and it has been delivered on 07th Oct but installation is still pending and i have raised complaint against it but still my problem is not resolve. after many calls on flipkart helpline i just got one answer that your problem will resolve with in 24 - 48 hrs.

Delivery boy no phone call and language receiving irresponsible delivery not perfect and my address not delivered and not inform it is not correct person delivery explain and details of customer is receiving proferly and information not correct phone is driving call air call not clarity but again not call and the person not correct company this person name service value bad

I am run a computer training institute & deals with computer repair & servicing. But sometimes i have to orders mobiles. As it is required, i have to order mobile phones for different purposes but not for mobile business purposes. The last flipkart sell was running from 29th sept. As i look best mobiles, i ordered only asus mobiles. I ordered 4 asus mobiles in 29th sept - 1st october. Later on 02.09.19 for the 1st time i ordered 1 realme 5 mobile. Everytime i made prepaid orders. This time amount paid as prepaid order, but after getting dispatched order later cancelled. I contacted flipkart support multiple times, but not received any good response. Sometimes it was said item was out of stock, seller end cancelled, & suggested that i should reorder if i want. I had question that if again order cancels should i get refund earliest? As my auto cancelled was not refunded... Later i contacted via mail. & tried ordering low price realme c2 on 3rd october. This item was also cancelled. Again contacted customer support asking question should i order or not??

Among my first 4 orders, 3 items was dispatched. But 3rd item was not shipped, even no updates.

Later on 4th october mail from flipkart received that

"we're really sorry to let you know that your order has been cancelled due to an unforeseen error that has now been fixed. You may place a new order and the seller will ensure that it is delivered to you."

Then as i am running out of cash, & yet among 1 of 4 mobiles is still not dispatched, i ordered a low priced yu ace mobile amounting rs. 3399. As i am in doubt that if again ordered cancels my money will stuck in flipkarts pocket. & the same had been happened. Order cancelled & money stucked.
And also one thing i have 1000 coins in my flipkart account and 8 coins are pending. I am a flipkart plus member. For these 4 orders i am going to receive 400 coins. So i will had 1428 coins.in flipkart 1500 coins give rs. 3000 flipkart coupon.
I am so much astonished with this type of service. Again customer service didn’t provide any solution. I asked to transfer calls to resolution team, i tried to make complaint. But later it was seen that my account was disabled by flipkart. Even i was blocked for mailing customer support. Telephonic call to flipkart was not going through. Login to flipkart is done.

Everytime when send mail to flipkart, mail received that for in[protected]
” we'd like to let you know that your recent order has been cancelled as our systems have observed a trend in your purchase history that suggests that the items you've purchased are usually not intended for personal use. This would also mean that you will no longer be able to login to your flipkart account.”

Does all the cancellation is done to stop converting 1500 coin points to rs 3000 coupon?? I would like to hear from resolution team whats wrong happening??

Recently my friend help me with a buying a mobile phone worth about 28, 000 (Inr), via flipkart using no cost emi. The mobile name is asus zenfone 6z black, 64gb. It was ordered on 30th september and delivered on 2nd october. The replacement policy was ender on 12th october. But just within few days of replacement policy being ended, my device asus 6z's sim card stopped functioning and stopped showing network.
So pleace replace this asus 6z phone. I will be highly obliged to you.
Sincerely yours

Sir i ordered a bucket mop from flipkart. It told us that it has 5 absorbers and steel bucket with wheels but i received only 3 absorbers and the bucket is made of plastic and is of bad quality. I received the deliver late also. I tried contacting flipkart but they are not responding. The order id is od[protected]. The images shown on the site and description given didn't match with the product delivered. Kindly exchange my product with a better one or replace the missing items.

I bought a mobile device via online marketplace and just after the replacement period over. The sim card is not detecting in my phone. The sim card option is showing but there is no network. But wifi is woking properly now it feels like it is a not a mobile phone with sim and calling and 4g function but. Tablet with only wi-fi option. So i request you to please replace this old device which is asus 6z black, 64gb with new one. I can't handle this frustration with just a few days old device. Now i want you to replay as soon as possible.

Hi team.
Good afternoon.
I don't know whether i would be helped or not, just trying my luck out.
Ordered one phone from flipkart on 2nd oct having delivery date 13th. But i have not received my product not any update for the same. Everytime i say anything in social media they say we are sorry we are working, but it's too late. I want to cancel even, but don't know how to help myself as i booked on emi optn and one installment has alrdy been deducted. Could you please help me. Please please.

I have ordered vivo z1x on flipkart on 12 oct 2019 and it was delivered on 16 oct 2019.
As i turn on the phone and start using the phone battery drains very fast with normal use.
I have a complaint with customer care and they send a technician visit 18 oct 2019.
Technician checked the phone and done a hard-reset phone and inform to monitor the phone for 24 hours.
Actually, after reset phone, battery drains even faster so trying from 19 oct to reach customer support for help, but no success.

I am requesting a call back from manager/supervisor, but no success

Hi,

I am waiting for my payment from almost 3 months. Contacted flipkart seller support team they said their flipkart affiliate department does not exist. So i mailed mr shreyansh modi - head of affiliate marketing & alliances and then i got the reply that this month you will surely get your payment by the end of this month. Currently your account is pending for review from our finance department. Earlier my account was verified but i did not receive any payment so i updated my bank account details since then its showing "the documents submitted are under process. It will take 10-12 days for verification to be completed." please help

My details -
Registered email id: [protected]@gmail.com
Tracking id: iampreet0

Thanks
Manpreet

I have ordered "momin libas ak26117xl-01 kashibo self design abaya" 5 months back and when i received the product i wasn't satisfied with it and had applied for the return and returned the product to the office. But on the return option i have not provided bank account details and so the refund request has been cancelled. But the product has been returned and the flipkart local office has taken the product somewhere else. Now i am left with neither no money nor the product. Please provide me with my money as soon as possible or i have to meet with consumer redressal.

I have bought a laptop from flipkart during big billion days, the product
Was asus rog gaming laptop i paid full money 73999 rupees. However i
Received a product but its left sound speaker was not working. The moment i saw it was not working
Filed a replace request it was on october 5th oct. I got message technician will
Visit to your home on 12 thoctober th. He visit on 10th oct. I waited till 12th
October still issue isn't resolved on the october 20. I called customer
Care so many time they told me they are working on it
A replacement for that. I said that okay.
They hv said we will update request for replacement this happened on
October 15.
Then they told within 2 days we will resolve your issue.
October 20 came still not solved.
Simply they are telling tomorrow we will solve this issue every time when i
Call the customer support they will tell the same answer
Why this is happening with people, we trusted flipkart and we took a
A product such a heavy amount product from online without a second thought,
In return what we got from flipkart damaged product and they are not giving
Proper service for their customers.

Please do the needfull

Order id : od[protected]
Account name : shaikh tabish
Mobile number : [protected]