Flipkart Complaints & Reviews

मैने एक Noise Buds VS102 ऑर्डर किए थे जो की पहले रॉन्ग प्रोडक्ट दिया गया फिर उसके बाद मैने रिप्लेसमेंट के रिक्वेस्ट क्या तो 1 सितंबर को रिप्लेसमेंट कर दिया गया फिर वो प्रोडक्ट मैने देखा तो प्रोडक्ट यूज सैम वही था लेकीन बेकार दया गया था की बैटरी के इस्सू आ रहा था कभी 70% परसेंट रहता थोड़ी देर यूज करता तो ऑटोमैटिक 80% 90% पर्सेंट हो जाता और कॉल पर बात भी नही होता कट कट आवाज आता फिर मैने 2 सितंबर को उसको रिटर्न के रिक्वेस्ट डाला लेकीन एक्सेप्ट नही क्या गया की टेक्नीशन विजिट दिया गया फिर 4 सितंबर को टेक्निशन विजिट हुआ उसके बाद रिटर्न अप्रूव्ड हुआ उसके बाद 5 सितंबर मै नही था डिलीवरी बॉय मेरे घर पर आकर मेरी मां से प्रोडक्ट ले गया फिर मुझे थोड़ी देर पता लग मम्मी ने बताया तुम्हारा सामान लेने आया था डिलिवरी बॉय वो मैने दे दिया मैंने फ्लिपकार्ट एप्लीकेशन मे देखा तो उसमे शो नही कर रहा था मैंने वेट क्या की अभी नही कर रहा थोड़ी देर में करें इसके बाद एक घंटा बाद देखा फिर भी वही दिखा रहा था पैकअप नही होने का मैने उसी वक्त कस्टेमर केयर फ्लिप्कार्ट को कॉल क्या बात हुआ जिसमे कस्टमर केअर ने बताया टेक्निकल इश्यू है 24 घंटे वेट कर लीजिए फिर उसके बाद आज मैने 6 सितंबर को शाम 4 बजे देखा तो अभी भी वही शो कर रहा फिर मैंने कस्टमर केअर को कॉल क्या उसने कहा ऐसा क्यू हो रहा है हमें उस बारे में जानकारी भी नही आप वेट करे 8 सितंबर तक हमारे सीनियर आप से कॉन्टैक्ट करेंगे फिर कॉल कट हो गया थोड़ी देर बाद एक डिलिवरी बॉय फिर घर पर प्रोडक्ट रिटन के लिए आया वही प्रोडक्ट के लिए मैंने कहा ये तो कल ही उठा लिया गया है उसने बताया नही आप के साथ फ्रॉड हो सकता हमे है आप कस्टमर केयर से बात कीजिए नही तो आप का रिफंड नही मिलेगा आप का पैसा फस जायेगा फिर मैने आज शाम 7 बजे कॉल क्या कस्टमर केयर फ्लिप्कार्ट को तो उन्हों ने भी यही बोला आप वेट करे हमारे सीनियर आप से बात करेंगे 9 सितंबर तक लेकीन मुझे ऐसा लग रहा कही मेरे साथ गलत ना हो जाय मेरा रिफंड नही मिले या डिलिवरी बॉय धोका कर रहा या फ्लिप्कार्ट या Noise कंपनी प्लीज मेरा मदद करे और हो मेरा रिफंड जो है 999 दिलवाया जाए

Hasnain
[protected]
[protected]@gmail.com
Order I'd OD[protected]

1. Mobile camera not working
2. Turning on front camera, mobile getting stuck
3.mobile keeps on hanging
4. Voice getting mute on calls
5. Screen flickering
6 . Battery is getting drained

Respected sir

Myself Shaik Hafeezuddin
Recently i complained about my refund related problem in Flipkart.
I was cancelled my product which cost Rs.46098/- but still Flipkart is not refunded my amount.
Please help me Sir 🙏 🙏 🙏
They are not responding to my calls.
Simply they are escaping when I call them.

With reference to my order ID NO. OD[protected]. According to flipkart/seller has completed my refund for order. I would like to inform you that I have not received any amount from seller end in my debit card / bank account. I have submitted my bank statement for the same. But flipkart Continuously delaying my issue day by day marking as resolved without solving. Please solve this issue as soon as possible.

Hi I'm kalaiselvi I have a notification from Flipkart lite explore plus and I paid for Rs799 for one plus nord 10 R 5g after that there is no response from that side pls refund my amount or delivery the correct product

I'm not able to login with my registered mobile number, whenever I'm trying it's showing 'login with OTP is unavailable please contact customer care'.

Please Help!!!

Recently i have ordered a power bank from flipkart, but i hVe received damaged parcel packing from inside and than i apply for a refund as missing product, the customer service representative told me to resolve the issue, but now my flipkart account is blocked without any valid reason.
I need my account back as it have some orders to be delivered soon .
Account number : [protected]

My friend ordered 2 pieces of t shirt. But got only one on the price of two. Now they are saying that I do not give OTP without opening it..what to do?

Google transaction ID CICAgNDWI4PcAg
Product ID OD[protected]
Payment done through Gpay
Payment done but not showing in order list
Payment done on 5 September at 7:47 pm

Transaction ID - CICAgNDWI4PcAg
Payment done through Gpay
Product ID - OD[protected]

I've done the payment but not showing in the order list
Payment done on September 5, 2023 at 7.47 pm

I am writing to express my extreme dissatisfaction with a recent order I placed through Flipkart. Order ID: OD[protected] . However, when the package arrived on 02 Sept 2023, I was shocked to find that the contents did not match my order. Instead of receiving the item as per the specification in the attached image.Since it was an open box delivery I have returned the item to the delivery partner and I immediately contacted Flipkart customer support via phone also and I was assured that this issue would be resolved promptly. I was informed that a replacement for the correct item would be sent.However, since that initial conversation, I have not received any updates or communication regarding the status of my replacement order. I have generated a ticket regarding the same through Flipkart app and then I have initiated a call. The customer care executive told me that the return was not updated in the system and so they will now forward this complaint. This situation has caused me significant inconvenience, frustration, and financial loss, as I have paid for a product I did not receive and still do not have the item I ordered. Also today installation team had contacted me for installing the fridge and I have conveyed them that the item is not yet received.

Today I have again contacted Flipkart customer care and they have put me on hold in several calls which last around 4 hrs and still the issue was unresolved .If my issue is not addressed promptly and satisfactorily, I will have no choice but to escalate this matter further through consumer protection agencies and social media platforms.I trust that Flipkart values its customers and will take this complaint seriously.

I activated my flipkart paylater option on may 2023 and purchased a smartphone and the bill was paid prior to the due date mentioned. My paylater option was still active a few days back till 25th august. But now it's showing my flipkart paylater account is blocked. Without any reason my account has been blocked. I tried reaching out to flipkart customer care helpline but they didn't help me in any way. It's been 3 days I'm seeing the same thing without any update regarding the same. My cibil is getting affected because of this. Please activate my account.

I changed my number one years age .and now when i update our number in flipkart it will sent otp on both number new number and old number.
how i reslove this issue kindly help me in this

The material has been successfully delivered with order ID - 0D[protected] from Flipkart and the seller is Buzzindia, but i need the invoice on urgent basis, but couldn't get the invoice downloading link, Kindly provide the invoice against the same on urgent basis.

I cancelled a prepaid order id OD[protected]
worth rs 2.54 lac on 21st july but flipkart has not issued the refund for this order. i registered so many complaints regarding the refund but till dat nobody has a clue about what is going on and when will i get the refund. i am contacting their customer support on almost daiy basis but everyitme they promise a new date for the refund. they say that their team is working on this complaint and the team will contact me regarding update on the issue but till date nobody has contacted me regarding any update on the situation. no phone calls or any mails. it has been almost 45 days since the cancellation of the order.

Hi,

I am Jefrin Zaman. I paid the pay later payment for the September bill and money got deducted. I used gpay to pay the same and in gpay it shows successful but in flipkart, it shows dues are pending .

Please please please, help me for this. I want my money refund to my bank account. Or else check with the transaction and clear the september bill.

I ordered samsung refrigerator on 7 of August 2023 and it delivered on 11 of August. When delivery boy delivered the refrigerator I asked him to check product in front of you but he denied and said you check I will come after some time if any problem I take it back but when I opened the box fridge is damaged from its lower legs, body side walls and scratch on front door. I called him but he can't pick call . I m trying to return and replacement but in Flipkart their is not any option after tying many time I reach help centre after 9th day I complaint about the product they denied the policy of return or replacement is over this is 7 day return policy. If it is 7 days return policy infact you show. This is a big cheat about the product and their coustomer also those who trust. It is not a small amount product it's a matter of 16000rs. And Flipkart and akasnav online cheat their coustomer.it is a big fraud.i always trust Flipkart but no more.even I suggest to other people don't buy any items from Flipkart or through akshnav online they both cheat their coustomer on big amount items. So be careful from them. If you not solve my problem of refrigerator don't do this work of fraud. If you have little but of shame what you do. Do something related to replacement of product.

I order a watch from flipkart of timex brand worth 2347...they deliver me different product...I apply for return..I share all the images with them regarding received product...after that they reject the return..again I apply for return...again I share and mail them all the documents...they promise to resolve the problem till 4th Sept now they extend the date to 5th sept

Dear Team,

My Order ID: OD[protected]

Please find attached payment deducted messages from Axis Bank.

More than 11 months gone but still payment was not completed in my order. When I checked my order, I saw "We are processing your payment request, please check back in sometime.". Still my order seen as COD order. If i was placed order as COD then i do not waste my time for this order.

You can check payment successfully done from My Axis Bank Credit card account in attached images.

When i book complaint with Flipkart, customer care support ask me "Your issue will fix within 3 days please wait", but still order is in process.

Not any customer care executive can cancel my order nor refund my money.

Please do the needful and solve my problem as soon as possible.

Dear Flipkart Support Team,

I hope this message finds you well. I am writing to you as a devoted Flipkart Plus member to bring to your attention a persistent issue that I have been facing recently.

While attempting to place orders on your platform, I have repeatedly encountered a frustrating problem. Whenever I initiate a transaction, I receive an error message that reads, "Transaction declined on the basis of risk checks." This has caused considerable inconvenience and disappointment as I have been unable to complete my purchases despite numerous attempts.

I have made several attempts to seek assistance by reaching out to your customer care, but regrettably, the issue remains unresolved. In my efforts to resolve the matter independently, I have also taken steps such as uninstalling and reinstalling the Flipkart app, as well as attempting to place orders from both laptops and desktop systems. Unfortunately, these attempts have proven to be ineffective in resolving the issue.

I kindly request your prompt attention to this matter and urge you to resolve this issue as soon as possible. As a loyal and valued Flipkart Plus member, I believe in the quality of your service and look forward to continuing my seamless shopping experience on your platform.

Thank you for your prompt assistance in resolving this matter.

Sincerely,

Vimal
Flipkart Plus Member