Flipkart Complaints & Reviews

Purchase product on myntra using flipcart paylater option in august, product return but still I didn't receive refund amount attach image below which shows that I had paid flipcart bill 2554 on 8 august then after complaining they updated only status on 23 sept that the refund paid back to source, product return in aug 17 and update status on 23sep

I have ordered a package and the man who need to deliver it have called me in saturday morning but i am not in home in the morning and so i asked him to deliver it in evening, but unfortunately i couldn't reach home by evening so i called him and informed him to deliver it on monday but that man told that he won't deliver it on monday and if i want the package i have to go manually to collect it from him or else he won't deliver it... Is this the customer service of flipkart and is this the quality of flipkart. Even it may be some courier service for delivery, it is the responsibility of flipkart to ensure proper delivery of every package and the message which tells that the package will arrive in a particular date should also be sent earlier.

I wanted to order a curtain for window but by mistake i ordered for door i.e. of 7 feet. So just after order the item i cancelled it. And then it has showen a message that your money will be refunded by Friday, 27th September.
But it didn't. Is there anything i could to get my money back.

I have been a customer of 6 plus years, have made many transactions. Also i play the games in gamezone everyday. This comes with a quiz and guesswhat game. Haven't missed for a day. All of a sudden they have suspended from playing games. Stating they encourage fair play in line with our terms and conditions. Haven't violated anything that i am aware of so far. Have contacted flipkart support, they had asked to me uninstall and reinstall, which hasn't worked. Have escalated to next level, executive who spoke was unprofessional and wasn't helpful. He simply told me he can't do anything here to help in a sarcastic manner. My question, how could flipkart doesn't know what to do, for the error which appears in their side. Customer service in this case, is worst, no ownership taken. It's more than a month now, issue didn't get resolved. Poor display of customer service. Flipkart needs my order, but doesn't want me to play the game's, looks unprofessional/silly

My flipkart account had been blocked for quite a long time now.
I have had ordered all kinds of things from flipkart and had been a loyal customer for many years.
But, one unfaithful day, i've received an email saying, "i've broken some rules or guidelines".. The email implied that i had resell my orders!.
I'm still baffled and amazed to this date that flipkart workers or their "algorithm" just assumed that i'd bothered to resell their products!.
Had i purchased products of my opposite gender? Yes.
Had i purchased the same product more than once? Maybe.
But, that doesn't mean, i am reselling what i've already bought from the app.
I hope that this concern to be dealt with professionally and reasonably.
I do hope that my old conversation with the flipkart representative at the time of the incident be pulled out from their system and narrate it to those unprofessional indian workers as well.

I purchase product on flipkart delivered me 22 sep19 now return request for product on 26 sep 19 they reject my request. And again i request return for product on 27 sep 19. Talk with rohit on help centre he also told me seller reject my request. Rohit also don't give me solution on this prblm and arguing me regarding my prblm. Pls solve my problem and provide my full refund amount.

I had ordered oppo reno 2 from flipkart in emi on 11 september and the expected delivery date was 21 september and now its 27 september, they are saying that there is some seller (Flashtech retail) issue.. They said they will provide me the resolution by today 27/09/19.
But i have not got the resolution, and not even my product got delivered to me.
My 1st emi statement has recieved to me
And i have to pay in some days
But i have not got my ordered product.

I am not allowed to change my mobile number. I have no access to my old mobile number and I'm required to enter an OTP sent to that number.
How in the actual world am I supposed to do that? The previous number has been reassigned to some stranger who I'm sure won't share an OTP with me. And I sure don't want to create a new email id just to accommodate my new number.
Also, I'll lose my Plus membership if I create a new account.
My old phone number was 8805***959.

I have placed an order of redmi k20 mobile which is priced as 21999/-. I observed that the product is a used one. And i called the customer support of flipkart and asked for a refund, but i came to know that it was under replacement policy. So i agreed for a replacement as secondary option. But i was promised to get a resolution by 26th sep. But the return request was cancelled by flipkart and placed a new request without my interference on 26th and provided another resolution date on 29th sep. Without even any further assurance of getting my issue resolved. When i called customer support 10's of times they are only trying to make me anger and hangup the call every single time as they don't have proper answer to cover-up even i was talking in a polite manner they are hanging up the call. And if i try again to call them they are saying that it's due to some network issues. Network issue may be real but not every time i call and ask for a reason this is happening 😡. I can't get my money back, i can't get my replacement for a used product and i can't get a proper answer for this delay happened for the mistake flipkart has made. And even now the first return was cancelled saying that it was invalid return request. Even now the request was placed with same reason. I asked that both are same why it got cancelled in first place, flipkart don't have an answer. As per policy i gave 72 hrs of time for this. But i didn't get any answer. And they are saying i was asked for return cancellation which i haven't done.

Whenever i am asking for assurance or reason they are hanging up my call. I have some names of senior explanation department from hyderabad, aditya and chandra mohan. I remember only these persons. They don't have answer for my questions and they hung up my call.

Please take this into consideration and help me with this as soon as possible

Hello sir
I purchased 10, 999 realme 5 (Crystal purple) mobile on flipkart.com
Order id: od[protected]
Order date:[protected]
Invoice date:[protected]
Sir when i started using mobile after 12, 13 day, the product was not working properly i call in flipkart but no response so please sir i want replace my mobile i visited also service center but they all rejected to repair so please helps this product is deffactive i want my money back aur new device in replace ment please sir help us i request you sir please take action and help me sir it's request sir please take action

Od[protected] i purchased 10, 999 realme 5 (Crystal purple) mobile on flipkart.com
Order id: od[protected]
Order date:[protected]
Invoice date:[protected]
Sir when i started using mobile after 13 day, the product was not working properly i call in flipkart but no response so please sir i want replace my mobile i visited also service center but they all rejected to repair so please helps this product is deffactive i want my money back aur new device in replace ment please sir help us i request you please take action please i want replacement so please grant my request

Sir i purchased 10, 999 realme 5 (Crystal purple) mobile on flipkart.com
Order id: od[protected]
Order date:[protected]
Invoice date:[protected]
Sir when i started using mobile after 12 day, the product was not working properly i call in flipkart but no response so please sir i want replace my mobile i visited also service center but they all rejected to repair so please helps this product is deffactive i want my money back aur new device in replace ment please sir help us i request you please take action please

I am successfully completed this condition and in may 2019 we have earned 6000/- approved payment & amount should be transferred in our account in august 2019 (Completion of 60 days). But amount was not transferred in our account in august 2019.
Till now september end not get amount.
We have mailed several times but nobody had replied and we have also submitted issue in affiliated programmes contact us page, but they have not replied to us. We complaint on twitter and they told us to mail on [protected]@flipkart.com, we have mailed on that mail id but still no reply.

They are not providing any support and not even there is number to contact them. We are hopeless and helpless. Kindly take the necessary actions against them. We have worked very hard and now we are not getting our hard earned money.

I had purchased memory card in flipkart, after 12 days it stopped working, flipkart customer service informed that it is out of return policy since returns are covered only till 10 days, and asked me to talk to sandisk customer service, when i spoke to the sandisk customer care, they took all the serial no's and confirmed it is not a genuine sandisk memory card, and asked me to get in touch with flipkart itself for replacement, flipkart also isn't that welcoming on the same, we as an individual trust flipkart as a one stop shopping application but of they don't sell original products who takes care of it, i have attached the invoice and also the email print which i got from sandisk for the reference, please help me on this.

My flipkart affiliate payment is pending. I want flipkart payment in gift voucher.
As per flipkart affiliates select payment via gift voucher, flipkart will accrue and withhold referral fees until the total amount due is at least rs 2500.00.

Now i have more then 3000 but they its 4th month they didn't give me my payment. Please help me

Affilate id 165shyama

Email: [protected]@gmail.com

I have to file a complaint against flipkart for selling fake indulekha products. I ordered indulekha hair oil (100ml) on 9th july, 2019 which was delivered on 16th july 2019 (Order id - od[protected]. It was the first time i was using indulekha hair oil because of which i didn't have any doubt as to its originality. After using it for 3 months i ordered once again indulekha hair oil from flipkart on 10th september2019 which was delivered on 12th september 2019. On the usage of it, i found difference in the smell as well as the color and texture of the hair oil than of the indulekha hair oil delivered on july 16th. Out of doubt i googled about it and found out that there are many instances of flipkart selling fake indulekha hair oil and i also found it in the comments of the product which i hadn't noticed earlier. I also found out that the smell of original indulekha hair oil should be of herbs and what i received on july 16th was totally different from it. It had a pleasant smell and also it increased my hairfall excessively. I found out that i had received a fake indulekha hair oil from flipkart on july 16 on the delivery of the same item on september 12 (Which had a code and is a original one). Also when i checked there is color difference in both the packages and the fake package looks of very cheap quality. I have the picture of both of them. When i contacted flipkart customer care on 24th september 2019, first customer care executive hanged up my call when i informed this complaint showing very unprofessional attitude. When i called back it was received by another executive who being a lady was kind enough to listen to my issue. She assured me that she will file a complaint on behalf of me of which i shall receive an acknowledgement in mail. I waited for 3days i did not receive any mail from flipkart so i am writing this complaint to this forum. I have been using that fake indulekha hair oil sold by flipkart for 3 months not knowing it to be fake. I have excess hairball and the quality of my hair has depleted in the last 3 months due to the usage of the fake indulekha hair oil sold by flipkart. I want a refund from flipkart for the fake product sold by them. I have excess hair loss because of the usage of fake oil. So at least i want the fund of the indulekha hair oil for which i had paid rs. 447/-. The order id of it is od[protected]. Flipkart customer care gave a deaf ear to my issue so i have filed this complaint before consumer redressal forum. Kindly go through this complaint and do the needful. I am attaching the photo of both fake and original products i received.
Thank you

Hi, i have ordered moto x4 super black, but the product delivered is moto x4 sterling blue colour, the flipkart delivered different product. Hence i requested for refund, but the refund request has been rejected by seller. But still the issue is not resolved by flipkart. I contacted the flipkart customer care, but still there is no update from the flipkart.

Mene flipkart pe apple airpods bluetooth order kiya tha jiska order number od[protected] jo muje 19 august ko receive hua jab mene open kiya to usme chaina ka i11 tws airpods tha, jo apple ka nhi tha mene cash on delivery 14900 paid kiya jab mene ye flipkart ko complaint ki to flipkart ki escalate team se muje 2din bad call aaya or replacement approve kiya, replacement jab delivery boy leke aaya to usne wo wrong product pickup karne se mana kiya or rejected kar diya fir mene waps flipkart ko call kiya fir same approve hua lekin second time b same rejected kar diya, jab mene 3rd time call kiya 15 september ko to 18 september tak wait karne ko kaha, fir muje ek 16 september ko mail aaya flipkart se usme ye likha tha ki high return ki wajah se aapka account block kar diya, fir mene flipkart ko call kiya to waha se muje koi help nhi mili, national consumer helpline complaint bhi ki hue he complaint number 1548430

Please help me unblock my account and solve my problem

I am having trouble playing the quiz contest on the flipkart mobile app for past one year now. I searched for it on the internet and saw that some other people also had the same problem some time back due to using two different accounts from the same ip address. I contacted the customer service but they were unable to help me. So i request flipkart to please look into this matter

In service for flipkart officer, subject mobile raturn, sir, for the first time i requested the review of 19 septs on behalf of jeeves engineer.
Engineer allocated: jeeves engineer ranjeet kumar, [protected],
Who visited on 22 september and renewed the issue without resolving that the issue of the customer was resolved
The second time i put the request for saturn on 24 september
Engineer allocated: jeeves engineer irsad ali, [protected]
On september 25, without consulting the visitor, he mentions that the issue of the customer has been resolved.
The third time i put request for return on 26 september
Engineer allocated: jeeves engineer monu singh, [protected],
Those who have not talked to whom are waiting but do not know that they will also mentions without visiting that the issue of the customer has been resolved.
Sir is requested to handle this matter by the senior officer so that the customer does not face any problem again.
Your old flipkart customer,
Customer information, flipcart id - [protected]@gmail.com, oder id - od[protected], contact number -[protected], alternate number-[protected]