Flipkart Complaints & Reviews

I booked and paid through debit card for realme 5 pro smartphone on flipkart on 11.09.2019. The commited delivery date was 18.09.2019 but order was not delivered. I talk to one of the executives of flipkart he assured me that your order will be delivered before 25.09.2019 but order still not delivered. Then i called customer care services for further help and asked him to connect me with your high officials he hold my call for almost 40 minutes and hanged up. They dont even told me status of oeder.

I am not able to play games of flipkart gamezone. It is showing an error i. E. We encourage fair play in line with our terms and conditions. I had called many times to the cc but they only said that there is no problem u can uninstall the app and again login, u will able to use after it. Even customer care is not giving proper response. I want solution for it.

Already i contact with flipkart care about can not access game zone. They said i used different account in same ip, so they blocked game zone. After 2 or 3 days it will be work again. But till dated it does not work. Also i have a question, in same ip i can't access different accounts for game zone but how they accept orders through same ip used by different accounts?
[protected]

My name is amit tomar... Phone number is [protected]... I am user for flipkart since 4-5 years.. I am plus member in flipkart... When i am ordering one phone from flipkart.. Order was places and after some time order had been cancelled from flipkart end... First they cancelled my order. After compliant this same that they blocked my account... When i had called in flipkart they ask me you are not able to login your flipkart in future due to lots of orders cancelled... There are my all details like personal. My all credit and debit card detail on flipkart server.. And my lots of flipkart points are there on flipkart id. Why i am not use my account... And if any fraud would be happen in future who will responsible. Please allow me to login my flipkart account

Dear sir / madam,

I am writing to you to raise an issueabout: phones and accessories

The issue that i have experienced was:
Hi,

My name is faizan.

Technician (Sirajuddin) visit has been done after a very long time of follow up.

I have clearly told your technician regarding the issues i am facing from this product. Hope same has been conveyed to you.

1. I am really not happy with the camera clarity.
2. I am facing the battery draining issue.
3. Often my phone gets hanged whenever i am multitasking.
4. It takes very long time to charge my phone though it's a turbo charge.
5. Over all performance is pathetic not worth paying 20k

So i think this problems cannot be resolved by troubleshooting. So kindly accept my request of replacement.

Please find the attached screenshots for your better understanding/reference.

I have few questions/complaints hope you will answer & i think you are responsible to answer and sort out this issue soonest.

1. I has raised the request for replacement and technician visit on 7th of march 2019. Why you people never tried to work on the ticket past 50+ days?

2. I have given a request for almost 6 times. Therefore why your 1st five technician has not visited to my place? Even before getting in touch with me they have closed the ticket by commenting (Issue resolved by troubleshooting) why???

3. Will it really take more than 2 months to send an technician to check?

4. Is it your company is trustworthy if you guys are making fool for a customer?

@mr. Satish. Take whatever necessary action you want to against your technicians.

I want the replacement or refund as soon as possible.

Order id - od[protected]

Regards,
(Disappointed customer)
Mohammed faizan

It occurred on: 1/08/2019

I want the replacement or refund

I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.

Yours faithfully,

Mohammed faizan

Serial number: od[protected]

No 22 c street hains road cross cleveland, frazer town
Bangalore
560005

Sir my flipkart login id [protected]@gmail.com ([protected]) actually problem is my account is blocked by flipkart without confirmationand in dis account i have 1000 approximately coin balance n 400/- dispute pending i settle d dues of flipkart pay later of rs 2965/- then company is also liable that all dispute settle before blocked the accountso plz sir resolve the issue

My flipkart account has been deactivated and now i want be activate it but it is not activating
My flipkart account connected with my mobile no. It is not connected with email and when i enters the mobile no. And password he saw me "account is inactive contact the customer support to reactivate it"
Plz solve this prblm fastly

[protected]@gmail.com

Hi.
I am nishma. My flipkart account number is [protected]. I had ordered below product

Shipped: your hemden solid cushions... With order id od[protected] has been shipped and will be delivered by saturday, sep 21, 2019. You will receive another sms when the wishmaster is out to deliver it.

I have paid for the amount for the link sent by delivery person but it's not showing in his mobile so he did not deliver the product.

My amount has been debited.
Sbidrcard x7324 used for rs239.00 on23sep19 at70023792 txn#[protected] if not done by u fwd this sms to [protected] or call[protected] to block ur card.

He sent the link
Your flipkart shipment with awb (S[protected] is/are here, pay online by debit card, upi. https://pay.dlhvr.in/pay/[protected]
Please find the attachment
..

I have purchased the above product from flipkart on 25 aug 19 for an amount of rs. 1641. The item was not working from the very first day onwards. I requested for return the item with refund. Flipkart is accepted the request and told that they will collect by 5th sep. However, the item is not collected till date and not refunded. I called flipkart several times but no response from their side

I am unable to access any of the games for the last couple of days. When i try to enter into the game, it says 'something went wrong, we encourage fair play in line with terms and conditions'. I don't know why the problem occurred.
Please resolve my problem and let me access games through my flipkart account as iam a regular customer of flipkart..
Email: [protected]@gmail.com

Hi team,

I ordered lenovo k10 (Ekart logistics - fmpp[protected]) mobile on 20th-sep-19 and the promise date of delivery was 21-sep-19. The product is not delivered yet. When i call for update on 21st they were stating that product will be delivered by today eod. But it was not delivered. When i call again on 22-sep-19 then they were saying again the same word (It will be delivered by eod also received the same mail). I am listening same response all day. I asked him for wherehous address where i can collect my product then they have no such response stating that its in noida (No proper address).

This is the samefull for such a great company like flipkart.

Advice: pleas dont bluff with the customer. If you are not able to track your parcel then you should not give the fake commitment.

Thanks,
Shubham
Cell:+91-[protected]

Hi sir,
23.09.2019 in 8.30 am i am place the order amount debited but i am sit checking but not place the order. Sir i am order in redmi not 7 bro big day offers in booking amount is rs. 2021 it is 96% offers it book. Sir i am poor family i am requested place the order or amount refund sir.
Thank you

By
Venkat

I ordered realme 5 pro and paid full amount of 16999. They debited the money and cancelled the order after debiting. Now, they are creating issues in refund. They have given a bank transaction number: dgtvgthhtkkcxa but my bank pnb is claiming that they have not received any transaction from flipkart.
Flipkart initiated the process on 12th september and till today no money has been credited into my account. Flipkart is not at all supportive. They are not going into details where the transaction is failed.
First, they debit the amount from the customer.
Second, cancel the order by their own after debiting.
Third, create refund issues and delay it.
Forth, they do not take any responsibility for the customer's issues created by their own fault.

One electronic s mart watch order but u product is deadly after delivery second day complain replace the product but company not work in time and say u time period of return or replaced is over so I fill the complain in consumer court today let see . Friends Flipkart is hopeless his product also hopeless dont by

Dear team,
I have received demi pic phone on 21st-sept-19 against my order of moto g7 power (Ceramic black, 64 gb). Within an hour i was raised complaint to flipkart. They said it ll resolve by 72hrs. I called after 72hrs they again said it will resolve by another 24hrs. I called flipkart service team today njow they said it will resolve by 28th spet-2019. Is it joke? I am spending my money to buy a phone. All mail information's provided to flipkart team as they requested. My money is blocked from more than 10days at the time of order.
I want resolutions by todays.
Pls awaiting for reply.
Regards,
Parama biswas
+91 [protected]

I had ordered waltzer india high quality kitchen non stick parchment vide order id: od[protected] and same got delivered. I had paid the amount through net banking of rs 189/- and same amount also delivery guy took from us from my wife stating payment not reflecting. Immediately i called up the delivery guy as i was in office to return the amount as i had paid the amount through online. Delivery gave me the same answer which he had given to my wife and told to route the issue through flipkart customer service team. I had ordered on sept 19, 2019 and same got delivered on sept 20, 2019. On dated sept 20, 2019, i had raised complaint for excess refund purpose and it was told same will be resolved by sept 23, 2019 with assurance it will be credited in my wallet. From dated sept 20, 2019 i was getting 2-3 times call from flipkart and were assuring me issue will be resolved within 48 hrs. On sept 22, 2019 i got the call and itw as assured me the same and suddenly seeing resolution date has been extended from sept 23, 2019 to sept 24, 2019 without any information to me. Today again the customer service team called and again telling me to wait for 48 hrs and stating they don;t have information on the issue,.
I am totally pissed up with your flipkart team and your delivery guys are cheaters. They are taking money and fulfilling their personal needs and not returning the money to customer. Pure case of cheating with customer. I am suiting consumer and police case against the delivery guy and flipkart. This is for your information.

I had ordered two canon lenses with order id od[protected] on 20th september and was supposed to be delivered on 22nd september. When the item was not delivered on the date i contacted flipkart customer service and was promised the delivery by 25th september. Again it was not delivered by 25th, so i again contacted customer care, again they extended the deadline to 26th september.
As i can see the items are till not shipped, so a delivery on 26th september can not be expected.
I do not want a refund, i want the products i ordered.
I bought them on some offer, now these items are out of stock in flipkart. As they promised the delivery by 25th september, having faith on them (Which was my grave mistake!) i didn't order them from another shopping site although they also had the items for the same price. Now these items are not on offer anywhere, so if you don't provide me i have to buy them without offer.
The mentally harassment caused due to their unprofessional behavior is not acceptable, not appreciated at all.

I had ordered a peter england shirt but i recieved a torn packet with a different brand and same tags i had asked for the return but the seller has cancelled it telling that i had done lot of returns but from that account i havent even done many returns even flipkart associates didnt help me. Its very bad situation where these people dont value your money and customer relationship. I need them to return this product and get my money refunded
Contact:[protected]
Mail:[protected]@gmail.com

I cannot play game in flipkart gamezone.
My email - anup. [protected]@gmail.com
Whenever i play game in flipkart gamezone it starts to show a error message that 'we encourage fair play in line with our terms and conditions'. I started to get this error message after assessing the game zone with different accounts from same phone. I thought the problem will be fixed in one or two days but till date it shows the same error message.
When i complaint than customer representative told that sorry we can't do anything as many users are facing same issues so we can't do anything they suggested me to play on web but on web only quiz games are available when i play the game there same error shown there.
Am a flipkart plus member and am extremely disappointed with their services.

My name is mukthar and i have buyed bluetooth headset on line in flipkart site. But there is no headset in the delivery which i received.in packet they put only two data cables and send out for delivery. I was expecting flipkart is true royal to products, never expected that this will happen. If it's like this customer will fear to buy products in flipkart. Can you please help here.