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Updated: May 14, 2026
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D
DeadRox
from Mumbai, Maharashtra
Oct 1, 2019
Resolved
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Resolved

Address: 132/11, New Delhi, Delhi, 110065
Website: flipkart

I already contacted flipkart care about 'unable to access game zone'. They said It is a technical issue and reinstall the app. But still its showing the same error 'something went wrong'. And after i reinstalled the app, now i cant even send a mail or make a contact with flipkart care.
I already tried the following methods:
i) reinstalling the app
ii) clear cache and restart the app
iii) rebooted the phone
Nov 2, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Oct 02, 2019
Flipkart Customer Care's response
We will revert on it
Verified Support
Dec 26, 2019
Flipkart Customer Care's response
Customer raised a complaint stating that he is unable to access the game zone. We have interacted with the customer and informed that the customer account has been temporarily disqualified from the game zone. Hence, the customer will be unable to play the game. Closing the complaint from our end.
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    R
    Raviswt2
    from Mumbai, Maharashtra
    Sep 29, 2019
    Resolved
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    Resolved

    Address: New Delhi, Delhi, 110096

    I am trying to login in my flipkart account but getting error.
    Customer care toll free number is also not contactable from my number.
    Today i called from another number to flipkart customer care, they told you were found as a reseller that’s why your account has been blocked. You will never be allowed to login again.
    I want to take action against flipkart.
    Please advise!!!
    Registered email - [protected]@ gmail.com
    Oct 31, 2019
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Sep 30, 2019
    Flipkart Customer Care's response
    Hi,
    Thanks for getting in touch.
    We are sorry to inform you that we are unable to find your account details. Request you to share us the account details or get in touch with our customer support number[protected].
    You can also check your order status here: http://fkrt.it/bqWLi~NN
    Hope to hear from you soon.
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      R
      Raviswt2
      from Mumbai, Maharashtra
      Sep 29, 2019
      Resolved
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      Resolved

      Address: New Delhi, Delhi, 110096

      I am trying to login in my account but getting error.
      Toll free number is also not contactable from my number.
      Today i called them from another number then the flipkart customer executive told, your account has been blocked because you are reseller.
      I want to take action against them because i never reselled the product.
      Customer executive also told you are fraud n you will not be allowed to use flipkart again in the future.
      Please help!!!
      Nov 4, 2019
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Sep 30, 2019
      Flipkart Customer Care's response
      Hi,
      Thanks for getting in touch.
      We are sorry to inform you that we are unable to find your account/order details. Request you to share us the order details or get in touch with our customer support number[protected].
      You can also check your order status here: http://fkrt.it/bqWLi~NN
      Hope to hear from you soon.
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        S
        subhajit_104
        from Delhi, Delhi
        Sep 29, 2019
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        Am unable to access to play quiz contest because i login different account with same mobile phone it was saying we encourage fair play in line with our term and condition. I am facing this situation from 4 days so help me. What should i do to get rid this situation. Playing games in flipkart and wins vouchers but this time i am not able to do so. What can i do
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Sep 30, 2019
        Flipkart Customer Care's response
        Hi,
        Thanks for getting in touch.
        We are sorry to inform you that we are unable to find your account details. Request you to share us the account details or get in touch with our customer support number[protected].
        You can also check your order status here: http://fkrt.it/bqWLi~NN
        Hope to hear from you soon.
        Sep 30, 2019
        Updated by subhajit_104
        Account [protected]
        my account details is [protected](subhajit manna)
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          P
          Paramjeet06
          from Jaipur, Rajasthan
          Sep 29, 2019
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          Address: 226010

          Hi. My registered mobile number [protected]. My email ka preeti. Friends [protected]@gmail.com

          I have ordered one phone vivo z1 pro. Delivery date was 25th sep and it is not delivered. I called may times to customer care but no response provided. No one is able to track the phone. I am so much disappointed. It was gift for someone. Naver buy from them they are cheat. Shop from amazon. No compensation provided don't buy from sale. Buy from amazon. I have shared reviews everywhere. Worst company.
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Sep 30, 2019
          Flipkart Customer Care's response
          We will revert on it.
          Oct 03, 2019
          Updated by Paramjeet06
          No update till now. No money refunded. Creating on customers. Fraud of 36k
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            A
            abhaditya
            from Delhi, Delhi
            Sep 29, 2019
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            Address: 301709

            Hi, today i tried to buy few things of lumpsump amount rs. 5, 500/- they deducted my amount 3 times i. E. Total rs. 16, 500/-.
            I complaint on customer care but they did not refunded yet & said once your order is cancelled by vendor then only they could rrfund the amount.
            If order is not accepted by flipkart then they should refund immediately why they are answering like this...
            Please arrange ther refund by today positively as i dont have any amount spare with me now.
            Flipkart customer support has been notified about the posted complaint.
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              A
              Adril Joy
              from Kunnamangalam, Kerala
              Sep 29, 2019
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              Address: Kalathiparambil House, chalakudy, Thrissur

              Dear sir
              I want to inform you that, i ordered 670 ravishing rose maybelline lipstick on[protected]. But i received other wrong product that is, 691 rich ruby lipstick today[protected]. I came to know that it's not a returnable item. Hence i want my money back as soon as possible. Otherwise i want the exact product that i ordered.
              Do the needful.
              Flipkart customer support has been notified about the posted complaint.
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                S
                Samir Mittal
                from Patiala, Punjab
                Sep 29, 2019
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                Got issued 10 flipkart gift cards.. Upon applying pin it shows card deactivated.. Flipkart said it was from the owner sude but owner said i didnt change anything..
                Fraud flipkart took people money..
                Already reported 4 days ago but upon calling again n again asking same questions..
                What to do against these defaulters...
                Very fedup from these people
                Flipkart customer support has been notified about the posted complaint.
                Oct 01, 2019
                Updated by Samir Mittal
                No respone #flipkart
                Dec 08, 2019
                Updated by Samir Mittal
                No response..
                Poor flipkart
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                  A
                  Ambalal Meena
                  from Mumbai, Maharashtra
                  Sep 29, 2019
                  Resolved
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                  Resolved

                  Address: Vill- Bhadangpura post chaturbuhjpu th-Niwai, Tonk, Rajasthan, 302017

                  Sir
                  Please login my account

                  My flipkart account has been deactivated and now i want be activate it but it is not activating
                  My flipkart account connected with my mobile no. It is not connected with email and when i enters the mobile no. And password he saw me "account is inactive contact the customer support to reactivate it"
                  Pl solve this problem vastly
                  Nov 3, 2019
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Sep 29, 2019
                  Updated by Ambalal Meena
                  Please login my account
                  Verified Support
                  Sep 30, 2019
                  Flipkart Customer Care's response
                  Hi Seera,
                  We are sorry to let you know that our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account.
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                    D
                    from Delhi, Delhi
                    Sep 29, 2019
                    Resolved
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                    Resolved

                    Address: Mumbai City, Maharashtra, 410209

                    While opening game zone on mya flipkart account, it shows that something went wrong. Kindly solve the issue immediately. My registered mobile no. Is [protected] and my registered mail-id is [protected]@gmail.com. I have chat with customer care of flipkart i have done as he told me like uninstallation of the app, reinstalled and clear cache after that reboot the mobile phone. But all in vain.
                    Now it takes much time kindly solve the issues immediately.
                    Nov 6, 2019
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 30, 2019
                    Flipkart Customer Care's response
                    Hi,
                    We would like to inform you that any offers appearing anywhere other than on our website (https://www.flipkart.com), Flipkart Lite/mobile site or app are not from sellers on our portal. Also, kindly note that in case of any monetary loss due to fraud by such websites, you may file a complaint with the cyber cell for support.
                    Your kind understanding is appreciated.
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                      P
                      Prakashchand234
                      from Gurgaon, Haryana
                      Sep 28, 2019
                      Resolved
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                      Resolved

                      Address: Faridabad, Haryana

                      I bought a led TV from flipkart and also purchased an additional warranty of two year from Jeeves
                      My television is not working from 23 August I complaint it engineer told me main part need to be chang and whenever I call, I am told by customer care that the part is in pending.
                      You have not solved my problem even after 31 days
                      And refund that you are providing me is only 44% of 26999+1575
                      You should not deduct previous service sum because my television is in warranty
                      Plan ID JPPOFFK100142
                      CLAIM ID EW[protected]
                      ORDER ID OD[protected]
                      CASE ID::9H23EWFRDSC-9949266:JPPOFFK100142::PRAKASH CHAND
                      Sep 29, 2019
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Sep 29, 2019
                      Updated by Prakashchand234
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                      TVsFlipkart I am complaining about led tv. service
                      [Resolved] Flipkart — I am complaining about led tv. service

                      1 Review
                      Faridabad, Haryana, India
                      Prakashchand234 on Sep 28, 2019
                      Order ID: OD[protected]

                      I bought a led TV from flipkart and also purchased an additional warranty of two year from Jeeves
                      My television is not working from 23 August I complaint it engineer told me main part need to be chang and whenever I call, I am told by customer care that the part is in pending.
                      You have not solved my problem even after 31 days
                      And refund that you are providing me is only 44% of 26999+1575
                      You should not deduct previous service sum because my television is in warranty
                      Plan ID JPPOFFK100142
                      CLAIM ID EW[protected]
                      ORDER ID OD[protected]
                      CASE ID::9H23EWFRDSC-9949266:JPPOFFK100142::PRAKASH CHAND
                      Mail id [protected]@gmail.com
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                        B
                        Bijinb
                        from Ernakulam, Kerala
                        Sep 28, 2019
                        Resolved
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                        Resolved

                        Dear sir,
                        I am successfully completed this condition and in may 2019 we have earned 6000/- approved payment & amount should be transferred in our account in august 2019 (Completion of 60 days). But amount was not transferred in our account in august 2019.
                        My email I'd
                        [protected]@gmail.com

                        Till now September end not get amount.
                        We have mailed several times but nobody had replied and we have also submitted issue in affiliated programmes contact us page, but they have not replied to us. We complaint on twitter and they told us to mail on [protected]@flipkart.com, we have mailed on that mail id but still no reply.

                        They are not providing any support and not even there is number to contact them. We are hopeless and helpless. Kindly take the necessary actions against them. We have worked very hard and now we are not getting our hard earned money.
                        Nov 29, 2019
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 30, 2019
                        Flipkart Customer Care's response
                        Hi,
                        We are sorry for the trouble caused.
                        We request you to contact on [protected]@flipkart.com for further assistance.
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                          A
                          Arun chauhan kake
                          from Gurgaon, Haryana
                          Sep 28, 2019
                          Resolved
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                          Resolved

                          Address: HOUSE NO 424 GALI NO 1 CHHALERA NOIDA 201301, 201301

                          Hi,
                          I have purchased a product in flipkart order id - od[protected]
                          Wora tv set-top box rack there is an offer at sep 19th 2019, when i purchase product the date of delivery is 24th of sep. But the delivery is not happened. I have raised a complaint on the issue and they have ask time for 2days. Finally the wait is extended to 28th sep 2019. Today contact with flipkart customers care as per flipkart customers care executive product delivery today letest by 7 pm but product not received till date.
                          Oct 31, 2019
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 28, 2019
                          Flipkart Customer Care's response
                          We will revert on it.
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                            K
                            Kanhapareek
                            from Mumbai, Maharashtra
                            Sep 28, 2019
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                            Flipkart Blocked My Account Without Any Proper Reason..They Didn't Gave Me Any Reason..I was always a genuine Customer ...many orders i placed on prepaid method and there were less returns in my account.. request you to please help me out...i have only one genuine account.. request you to please contact me regarding this matter to my Flipkart Registered mail id

                            Email Id- [protected]@gmail.com
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 30, 2019
                            Flipkart Customer Care's response
                            We will revert on it.
                            Oct 06, 2019
                            Updated by Kanhapareek
                            Waiting for the support
                            Oct 16, 2019
                            Updated by Kanhapareek
                            More than 15 days gone...no reply??
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                              N
                              nirajv96
                              from Kolkata, West Bengal
                              Sep 28, 2019
                              Resolved
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                              Resolved

                              Address: Raniganj,Tarbangla,Rajpara, Gonda, Uttar Pradesh, 713347
                              Website: www.flipkart.com

                              Flipkart not allowing me to play games and when I contacted with customer support they taken my issue and told that your issue will be resolved by 28th september.After that flipkart sent me an e-mail on 27th september that your issue has been resolved but the issue has not been resolved yet.They are not listening to my query and only taking resolution and telling me to wait for 3-4 days.

                              The error message showing that play with fair terms and conditions.
                              I have not done any unfair things.They can check my account activity.
                              Nov 1, 2019
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 30, 2019
                              Flipkart Customer Care's response
                              Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details from the shared information. Request you to share the registered email ID or contact number in order to assist you further. Hope to hear from you soon.
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                                V
                                Vikram kant
                                from Delhi, Delhi
                                Sep 28, 2019
                                Resolved
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                                Resolved

                                Address: Gurgaon sukhrali, 122001

                                Purchase product on myntra using flipcart paylater option in august, product return but still I didn't receive refund amount attach image below which shows that I had paid flipcart bill 2554 on 8 august then after complaining they updated only status on 23 sept that the refund paid back to source, product return in aug 17 and update status on 23sep
                                Oct 31, 2019
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 30, 2019
                                Flipkart Customer Care's response
                                Hi,
                                Thanks for getting in touch.
                                We are sorry to inform you that we are unable to find your account details. Request you to share us the account details or get in touch with our customer support number[protected].
                                You can also check your order status here: http://fkrt.it/bqWLi~NN
                                Hope to hear from you soon.
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                                  M
                                  Martin Raju
                                  from Mumbai, Maharashtra
                                  Sep 28, 2019
                                  Resolved
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                                  Resolved

                                  Address: Tirunelveli, Tamil Nadu, 627806

                                  I have ordered a package and the man who need to deliver it have called me in saturday morning but i am not in home in the morning and so i asked him to deliver it in evening, but unfortunately i couldn't reach home by evening so i called him and informed him to deliver it on monday but that man told that he won't deliver it on monday and if i want the package i have to go manually to collect it from him or else he won't deliver it... Is this the customer service of flipkart and is this the quality of flipkart. Even it may be some courier service for delivery, it is the responsibility of flipkart to ensure proper delivery of every package and the message which tells that the package will arrive in a particular date should also be sent earlier.
                                  Nov 23, 2019
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 30, 2019
                                  Flipkart Customer Care's response
                                  We will revert on it.
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                                    S
                                    sahwal
                                    from Kharagpur, West Bengal
                                    Sep 28, 2019
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                                    Address: C-421, Patel Hall of Residence, IIT Kharagpur, Munger, Bihar, 721302

                                    I wanted to order a curtain for window but by mistake i ordered for door i.e. of 7 feet. So just after order the item i cancelled it. And then it has showen a message that your money will be refunded by Friday, 27th September.
                                    But it didn't. Is there anything i could to get my money back.
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                                      Balamurugan Rangaraj
                                      from Mumbai, Maharashtra
                                      Sep 28, 2019
                                      Resolved
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                                      Resolved

                                      Address: Deekshithar Nagar, 600064

                                      I have been a customer of 6 plus years, have made many transactions. Also i play the games in gamezone everyday. This comes with a quiz and guesswhat game. Haven't missed for a day. All of a sudden they have suspended from playing games. Stating they encourage fair play in line with our terms and conditions. Haven't violated anything that i am aware of so far. Have contacted flipkart support, they had asked to me uninstall and reinstall, which hasn't worked. Have escalated to next level, executive who spoke was unprofessional and wasn't helpful. He simply told me he can't do anything here to help in a sarcastic manner. My question, how could flipkart doesn't know what to do, for the error which appears in their side. Customer service in this case, is worst, no ownership taken. It's more than a month now, issue didn't get resolved. Poor display of customer service. Flipkart needs my order, but doesn't want me to play the game's, looks unprofessional/silly
                                      Nov 1, 2019
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 30, 2019
                                      Flipkart Customer Care's response
                                      Hi,
                                      Thanks for getting in touch.
                                      We are sorry to inform you that we are unable to find your account details. Request you to share us the account details or get in touch with our customer support number[protected].
                                      You can also check your order status here: http://fkrt.it/bqWLi~NN
                                      Hope to hear from you soon.
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                                        E
                                        enji
                                        from Imphal, Manipur
                                        Sep 28, 2019
                                        Resolved
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                                        Resolved

                                        Address: Bangalore South, Karnataka, 560034

                                        My flipkart account had been blocked for quite a long time now.
                                        I have had ordered all kinds of things from flipkart and had been a loyal customer for many years.
                                        But, one unfaithful day, i've received an email saying, "i've broken some rules or guidelines".. The email implied that i had resell my orders!.
                                        I'm still baffled and amazed to this date that flipkart workers or their "algorithm" just assumed that i'd bothered to resell their products!.
                                        Had i purchased products of my opposite gender? Yes.
                                        Had i purchased the same product more than once? Maybe.
                                        But, that doesn't mean, i am reselling what i've already bought from the app.
                                        I hope that this concern to be dealt with professionally and reasonably.
                                        I do hope that my old conversation with the flipkart representative at the time of the incident be pulled out from their system and narrate it to those unprofessional indian workers as well.
                                        Oct 29, 2019
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Sep 28, 2019
                                        Flipkart Customer Care's response
                                        Hi,
                                        We are sorry to let you know that our systems have observed a trend in your purchase history that suggests that the items you've purchased are usually not intended for personal use. This would also mean that you will no longer be able to login to your Flipkart account.
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