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Flipkart Complaints & Reviews

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Updated: May 14, 2026
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Flipkart reviews & complaints page 1151

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R
from Mumbai, Maharashtra
Oct 1, 2019
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Address: Thane, Maharashtra, 401107

This product is cheat

Your shipment soudamini tanix tx6 tv box 2.4ghz + 5.8ghz wifi bt5.0 - black 4gb ram + 32gb rom android 9.0 media streaming device has been delivered. Please share your feedback here: https://help.delhivery.com/n/mZeibWlapFmZql5v

Need refund please
When called the cust care.. They only want to give replacement

Order id - od[protected]

Email - [protected]@gmail.com

No. [protected]
Flipkart customer support has been notified about the posted complaint.
Verified Support
Oct 02, 2019
Flipkart Customer Care's response
Hi,
We are glad to inform you about your return of the product has been approved by the seller. We are happy to let you know that the courier service provider will pick up the product from your address by 11 Oct 19 and the delivery of the product will be on the same day.
Oct 02, 2019
Updated by [email protected]
please take the product and refund the money.. dont want replacement for god sake
please take the product and refund the money.. dont want replacement for god sake
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    AdvRajesh1959
    from Dhanera, Gujarat
    Oct 1, 2019
    Resolved
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    Resolved

    Address: Goyal Technologies Block 7 Near C4, New Delhi, Delhi, 110035

    I purchased above from goayal technologies block no. 7 near c4 new delhi 110035 vide bill no. Facuur00000001 invoice date 15/05/2019. I installed this original key only 1 pc instead of 5. It was stated by the seller that if you install this key on more than 5 computers, it will be ineffective. So i installed it only in 1 pc. Now, i received message from microsoft that to activate windows. So i feel that the goyal technologies had not sold me original key and cheated me.
    Nov 1, 2019
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Oct 01, 2019
    Flipkart Customer Care's response
    We will revert on it.
    Verified Support
    Dec 26, 2019
    Flipkart Customer Care's response
    Customer raised a complaint stating that the license key is not working. We have interacted with the customer and informed customer to contact the brand for further assistance as the license key is provided by the brand. Hence, closing the complaint from our end.
    I ordered 9 items and placed order but it is auto cancellef without any intimation. I tried 3 times it happened same. Orders got auto cancelling, it's very annoying that too in flipkart big billion day.

    Order Ids
    OD[protected]
    OD[protected]
    OD[protected]
    The flipkart website cannot verify my phone's imei. Please do check. The following photos have been attached below. The site seems to have a problem verifying my iphone. a
    Plz activate my account
    Learning Lover's reply, Sep 24, 2019
    Plz open My account
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      N
      Nantu7044
      from Delhi, Delhi
      Oct 1, 2019
      Resolved
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      Dear sir/madam
      I am nantu maiti. I am using flipkart since 2013 and i am a active flipkart plus member.
      Flipkart blocked my account without any valid reason. They said that the product which i am buying from flipkart is not intended for personal use. But i am using all the product for my personal use. All the products is in my home. How can they claim that?
      Please rectify the problem.
      Oct 2, 2019
      Complaint marked as Resolved 
      No one from flipkart has either called me or Mailed me.
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Oct 01, 2019
      Flipkart Customer Care's response
      Hi,
      Thanks for getting in touch.
      We are sorry to inform you that we are unable to find your account details. Request you to share us the account details or get in touch with our customer support number[protected].
      You can also check your order status here: http://fkrt.it/bqWLi~NN
      Hope to hear from you soon.
      Oct 01, 2019
      Updated by Nantu7044
      My email [protected]@gmail.com.
      And Please take it in account that I am not talking about order status. I am talking about my account blocking. I want to unblock the account. Help me regarding this.
      Verified Support
      Oct 02, 2019
      Flipkart Customer Care's response
      Hi,
      Thanks for getting in touch.
      We are sorry to inform you that we are unable to find your account details. Request you to share with us the account details or get in touch with our customer support number[protected].
      You can also check your order status here: http://fkrt.it/bqWLi~NN
      Hope to hear from you soon.
      Oct 02, 2019
      Updated by Nantu7044
      My Registered email [protected]@gmail.com
      Now Find the account details or you can find the account details from the order number OD[protected]
      I received the message "transaction was declined on the basis of risk checks" (see attached screen print).Â
      Please advise how to clear this, so that I can make payments as before.Â
      I wish to make a purchase.Â
      I have ordered 2 mobile, 1 for my mother and other for my brother .Now flipkart blocked my account saying that I am reselling products. Without any inquiry, how can they block my account. I am not reseller. Please take necessary action on them. If I want to do so, I can create multiple accounts, why i use same account. Please check this. Thank You
      I am not able to login to my flipkart account since few days
      my email id is hari.[protected]@gmail.com
      all the products i have bought and purchased are either mine or for my colleagues, i m not any kind of reseller.
      So, kindly do the favour of correcting this problem
      Product not good use 2 to 3 day shoes coloure down.and request to change product but canncel my request
      Status Point's reply, Sep 26, 2019
      bad product
      I have booked an oppo f3s on 8/9/19 as per your offer but not yet received it.Paid Rs 1640/- through Visa card, SBI.Now10 days over already.Pl deliver it immediately or refund the amount as earlier as possible. Paytm showed money will send back if not delive the item
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      1 found this helpful
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        P
        Prabhjot997
        from Noida, Uttar Pradesh
        Oct 1, 2019
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        Address: 134003

        On flipkart bbd i ordered one fila shoes one puma and one duffle bag. All we done cod. On 30 sept at 6:30 pm i recieved that my orders are cancelled. When i tried to login they said your account is blocked. Then i conatcted them on twitter customer care still my isssue was not resolved. The reason they give that it was not for your personal use. How flipkart decied that ut was not off my personal use. How one do with shoes and bag. If you dont want to deliver cancel it but why are u blocking my account. I was a plus user which i have bought before sale it was of not use
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Oct 02, 2019
        Flipkart Customer Care's response
        Hi,
        Thanks for getting in touch.
        We are sorry to inform you that we are unable to find your account/order details. Request you to share with us the order details or get in touch with our customer support number[protected].
        You can also check your order status here: http://fkrt.it/bqWLi~NN
        Hope to hear from you soon.
        Oct 02, 2019
        Updated by Prabhjot997
        Your customer support is not helping me.My account i blocked by your side. I am a student.I jave ordered things for my family and you cancelled my all orders and even blocked my account.My reg id is [protected]@gmail.com
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          M
          Mohanjadaro
          from Ponnur, Andhra Pradesh
          Oct 1, 2019
          Resolved
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          Resolved

          Good morning sir,
          I ordered power bank on 30august but on 2 sep 2019 they blocked my account saying product is not available and my account got blocked. From 2 sep 2019 to till date flipkart customer support dragging saying that we will solve your issue in 3-5 days so and so date... But till now they failed to unblock my account
          Please help me
          Thank you
          Nov 2, 2019
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Oct 02, 2019
          Flipkart Customer Care's response
          Hi Mohan,
          We are sorry to let you know that our systems have observed a trend in your purchase history that suggests that the items you've purchased are usually not intended for personal use. This would also mean that you will no longer be able to login to your Flipkart account.
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            V
            vishnu k.K
            from Mumbai, Maharashtra
            Oct 1, 2019
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            Address: 560075

            Hi flipkart team,

            I was trying to iphone xr from flipkart, actually i ordered same phone from amazon at the price of rs.39999, the same day i saw the ad in flipkart saying iphoe xr selling the price of rs.36000, so i cancel the amazon order by blindly believing flipkart, then i waited till sep 30th till mid night to buy the same phone but with in seconds (Less than 20 seconds) its sold out. Again i tried on sep 30 noon 12 pm, the same thing happend to me this time also.
            (I have screen recordings for proof)

            I want to know why flipkart is doing this if you guys don't have the phone for this price, why you wasting my time and effort. I lost my sleep. Because of flipkart i cancel my phone from amazon. Flipkart did't mentioned it was a flash sale. Its disgusting approach the flipkart team is trying to do.

            I need a solution for this from flipkart team.

            Vishnu.
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Oct 01, 2019
            Flipkart Customer Care's response
            Hi,
            Since products run out of stock quickly during the sale, we'd recommend that you place the order as soon as you add it to your cart. That said, you can complete purchases and avail offers until an offer lasts or the stocks remain with the seller. Request you to use the 'Notify Me' option available on the product page so that we can let you know as soon as it's back in stock.
            Oct 01, 2019
            Updated by vishnu k.K
            The same way I followed. I also purchased many phones from Flipkart during the flash sale. I never faced problem like this. The iPhone xr sale is 100% cheating on your valuable customers like me. How can a person buy the phone in less than 20 seconds. And also it was showing some error. This is not fair at all. In the name sale Flipkart cheating customers.
            I need a genuine solution for this.
            The same way I followed. I also purchased many phones from Flipkart during the flash sale. I never faced problem like this. The iPhone xr sale is 100% cheating on your valuable customers like me. How can a person buy the phone in less than 20 seconds. And also it was showing some error. This is not fair at all. In the name sale Flipkart cheating customers.
            I need a genuine solution for this.
            I recently placed an order for Realme 5 with order Id OD[protected]
            and the amount was Deduced from my bank account with transaction remarks "ECOM[protected] PayU_Flipkart Payments" But the order was not placed and the money is also not refunded.
            On 28.09.19 and 29.09.19 there was offer reflecting on flipkart elite for Samsung S10 90% off final price Rs.3, 999/- . I placed the order amount also debited from my bank a/c. But as per customer care there is no order placed on my a/c mobile no.[protected]. I want my refund back
            I had order 2 saree for puja vacation, 1 saree had delevered properly but 1 saree is not delever yet.. Today 28 sept but still not delever to my address.. Expected delivery date was 25 september..
            I am attaching the document.
            Order id: OD[protected]
            I have tried many times for Return the Product. But the Person not responding my call. This is my Order no Refund ID:
            [protected]
            My Mobile no [protected]
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              G
              Gautam Krishna Deka
              from Dhanbad, Jharkhand
              Oct 1, 2019
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              Website: Flipkart.com

              I ordered my mobile phone on 12th feb 2019 and reached my home on 16th feb. During my purchase of my oppo k1 phone, i purchased a buy back guarantee offer which said that i will get a buy back guarantee of rs 15300 if i exchange my phone up to 8 months. But now when i try to exchange my phone, the exchange value i get is only around rs 6000 on any model even if i try to buy a phone higher than my present phone.
              Flipkart customer support has been notified about the posted complaint.
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                _kushalgupta
                from Khanpur, Uttar Pradesh
                Oct 1, 2019
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                Address: Agra, Uttar Pradesh, 282007
                Website: www.flipkart.com

                Hi,

                I have been blocked from flipkart game zone by flipkart just because the game was played from the accounts of my family members just from my one device. The reason behind this is that i have oneplus 7 which is the most efficient and fastest device in my family that's why everyone plays through my mobile. And hence, flipkart got a reason and banned the accounts from the flipkart game zone.

                This work done by flipkart is so much harassing and heartbreaking to me. What's the problem when the flipkart is getting orders from all the accounts... Why can it block the accounts when it is getting profits from all of them?

                Kindly help me in this issue and get it resolved asap!

                I am not even being attended by the flipkart customer support and just being ignored. This is a kind of harassment to me.

                I am in a pathetic condition due to this issue created by flipkart. I am a genuine person and flipkart is treating me like a fraud. I have never ever experienced anything so. This is a kind of harassment to me by flipkart.

                Kindly get this resolved.
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Oct 02, 2019
                Flipkart Customer Care's response
                Hi,
                Thanks for getting in touch.
                We are sorry to inform you that we are unable to find your account details. Request you to share us the account details or get in touch with our customer support number[protected].
                You can also check your order status here: http://fkrt.it/bqWLi~NN
                Hope to hear from you soon.
                Oct 03, 2019
                Updated by _kushalgupta
                All account details:-

                1. [protected]
                2. kushal.[protected]@gmail.com
                3. [protected]
                4. [protected]
                5. [protected]
                6. [protected]

                These are the 6 accounts of my family. Kindly get all of them unblocked from the game zone and please set me free. I am facing an extensive case of harassment due to this issue created by flipkart.

                Moreover, my family members have also won many rewards in the past I will also not be able to get them due to this issue created by flipkart.

                Kindly get this done asap! It will be a great help to me.

                I hope you will understand my concern.

                Thanks & regards
                Kushal Gupta
                +91-[protected]
                Oct 04, 2019
                Updated by _kushalgupta
                Witing for your response.
                Oct 04, 2019
                Updated by _kushalgupta
                Waiting for your response
                Oct 04, 2019
                Updated by _kushalgupta
                The accounts have not been unblocked yet. Kindly help me asap!
                Hey kushal... I think you were amongst top scorers in snake smash regularly during big billion days and when you were not into toppers than i thought where is he gone! But after some 6-7 days after big billion my account and my family's 4 accounts were also blocked from playing the games. And the flipkart help support doesn't want to resolve because they are doing fraud behind this game zone because they don't want to give us our rewards that we won. I won 1600 supercoins during that period and i can understand your query too.
                _kushalgupta's [Complaint's author] reply, Oct 30, 2019
                Hey Sourabh...yes you are correct. I was there on the top scorers during the big billion days. All my accounts are still blocked and I have also not got all my rewards. I have just received 3 rewards out of the 10-11 won. I have just received a T.V., a pair of earphones, and a powerbank.
                _kushalgupta's [Complaint's author] reply, Oct 30, 2019
                Flipkart has unnecessarily blocked our accounts just because we were constantly winning there.
                Hey kushal... I think you were amongst top scorers in snake smash regularly during big billion days and when you were not into toppers than i thought where is he gone! But after some 6-7 days after big billion my account and my family's 4 accounts were also blocked from playing the games. Than i thought about you also that it might possible that you were also been blocked by Flipkart and today suddenly i come through your complaint and realised that this is you here with same problem as mine.The flipkart help support doesn't want to resolve because they are doing fraud behind this game zone because they don't want to give us our rewards that we won. I won 1600 supercoins during that period and i can understand your query too.
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                  S
                  Sarfaraz Siddiqui
                  from Bahjoi, Uttar Pradesh
                  Oct 1, 2019
                  Resolved
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                  Resolved

                  Address: Near-Nagar Palika Khairabad Sitapur, Sitapur, Uttar Pradesh, 261131
                  Website: Flipkart.com

                  Its a big billion days sales on 29-sep-19 to 4-oct-19 and the rate of iphone 7 is 29, 999rs. But u will purchase the item its showing 31, 999rs. And the oppo k3 is 9, 990rs. But u will purchase this item its showing 10, 990rs. Flipkart is playing to the coustmer and its scam raise this issue to court and solve the problem each and every single ppl should faced this issue flipkart is corroupt and scam and playing with coustmer and each and every single people satisfied with this e-commerce and flipkart is playing with the coustmer
                  Nov 2, 2019
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 02, 2019
                  Flipkart Customer Care's response
                  Hi,
                  Thanks for writing in.
                  We are sorry for the trouble you had to go through
                  We'd like to inform you that the prices/offers on the product are dynamic and the seller's specific.
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                    A
                    Ajay mishraMishra
                    from Mumbai, Maharashtra
                    Oct 1, 2019
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                    Address: Plot no 7 suraksha nagar lichade layout Datta Wadi Nagpur, Nagpur, Maharashtra, 440023

                    I ordered a samsung note today n it didn't asked for my gst no n i want my gst no. To be printed on the bill which i will get at the time. Of delivery of my order otherwise i'll not take the order because last month also i lost that gst rebate on my order if samsung s10 which i purchased via flipkart only.
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                      S
                      shubham125
                      from Mumbai, Maharashtra
                      Sep 30, 2019
                      Resolved
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                      Resolved

                      Address: prerna boys hostel,BVB college of engineering, 580031

                      Flipkart has blocked my account and when i called the customer care they told you have not ordered the product for own use without any proof and also without any warning. I had ordered those products for my family and friends. Also i m flipkart plus member and i have 250 plus coins in flipkart which i have lost. I want my account back so that i can order further items.
                      Account: [protected]@gmail.com
                      Nov 1, 2019
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 01, 2019
                      Flipkart Customer Care's response
                      Hi Shubham,

                      We are sorry to let you know that as our systems have observed a trend in your purchase history that suggests that the items you've purchased are usually not intended for personal use. This would also mean that you will no longer be able to login to your Flipkart account.
                      Flipkart suddenly blocked my account because of high number of returns. Flipkart didn't even informed me before blocking my account. I had nearly 1400 supper coins but now I am not able to login and use them.
                      Hi iam arun Reddy iam ordered infinix hot 8 its delivery time is 24sep it's not delivered my phone number [protected]
                      Hi sir i am facing problem of login please with concern solve myproblem

                      Mobile number- [protected]
                      Email- [protected]@gmail.com

                      If their is any mistake from my side please for give me
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                        I
                        incredible facts
                        from Patiala, Punjab
                        Sep 30, 2019
                        Resolved
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                        Resolved

                        Address: H.no.1569,sec-13,urban estate kurukshetra. 136118.Haryana, Kurukshetra, Haryana, 136118

                        Sir i have ordered a asus rog-2 phone at night. But its shipping address wrongly salacted. I am currently living in kurukshetra. But my order is shipping to jajjahr which is vary far from me and there is nobody to take delivery 🚚. Sir i request you to please change my shipping address plz. I spent all my money for this product. Plzzz help me. Plzz change my shipping address. I call to flipkart costomer care but they denied for it. It will be a total loss for me. Sir i request you to please change my shipping address. Plzzzz
                        Nov 4, 2019
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 01, 2019
                        Flipkart Customer Care's response
                        We will revert on it.
                        Verified Support
                        Dec 26, 2019
                        Flipkart Customer Care's response
                        Customer raised a complaint regarding the delivery of the order. We have interacted with the customer and confirmed that the product has been delivered. However, customer was facing issue with the product. Hence, the seller has confirmed that the return request has processed and refund has been completed on October 25, 2019, which should have been reflecting in your credit card account by now. Closing the complaint from our end.
                        I opened my friends Id in mine mobile
                        So they blocked me.. they take orders from both IDs...how can they do this???
                        A fraudster used my debit card details to buy items online on FLIPKART.

                        I contacted FLIPKART to stop the delivery and return the money back to account
                        My order, Redmi note 7pro flipkart thru 01:48am 31Aug 2019, debit cards thru my amount debit . Order confirmation message paid successfully to shopping
                        ₹ 2021 Order ID:20190831 [protected] message from paytm business.flipkar thru any order, paytm side any confirmation message my amount Ware?
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                          varsha bollu
                          from Bengaluru, Karnataka
                          Sep 30, 2019
                          Resolved
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                          Resolved

                          Address: 560062

                          Someone has called my sister about a job from an online portal and he has asked all the details of a card and assured her that nothing is going to happen and she has provided him all the details after giving everything we suddenly got a message that an amount of 13, 999 has been deducted from my account for flipkart pay me later and then the fraudster has disconnected the call can you find out what that person has ordered by the reference number or the card number

                          The company from which we got the call is bluetech bpo services which deals which flipkart customer support can you people help me regarding this
                          Nov 6, 2019
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 01, 2019
                          Flipkart Customer Care's response
                          Hi,
                          Thanks for getting in touch.
                          We are sorry to inform you that we are unable to find your account details. Request you to share us the account details or get in touch with our customer support number[protected].
                          You can also check your order status here: http://fkrt.it/bqWLi~NN
                          Hope to hear from you soon.
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                            M
                            MS Studios
                            from Delhi, Delhi
                            Sep 30, 2019
                            Resolved
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                            Resolved

                            Address: New Delhi, Delhi

                            I have completed the required threshold of 5000, 2 months ago still the approved amount not credited to my bank account.
                            My affilaite id is - iampreet0
                            I mailed them several times at [protected]@flipkart.com still did not get any reply. Now my approved amounted reached more then 12k.
                            What to do?

                            We work so hard to promote deals on our platform. On the other hand we receive payment from amazon before the expected date. What with flipkart, i m really disappointed.
                            Nov 5, 2019
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 01, 2019
                            Flipkart Customer Care's response
                            Hi,
                            We are sorry for the trouble caused.
                            We request you to contact on [protected]@flipkart.com for further assistance.
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                              Tillu_Varghese
                              from Satara, Maharashtra
                              Sep 30, 2019
                              Resolved
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                              Resolved

                              Address: Bangalore, Karnataka, 401107

                              I purchased havells organza 4b (Pack of 2) 4 blade ceiling fan on aug 14, 2019 from flipkart for rs. 6074 and they delivered only 1 piece instead of 2 piece. I cancelled and asked for a replacement which they have not deliver in time and due to that i have to cancel the product. Flipkart accepted the cancellation and emailed about the refund of rs. 6074. Till today neither they are refunding the money and just postponing the resolution dates and always say they are looking into the matter.
                              Every request they close it without any resolution and reason. Till today except for getting the next dates i am not getting my hard earned money back.
                              Nov 1, 2019
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 01, 2019
                              Flipkart Customer Care's response
                              We will revert on it.
                              Verified Support
                              Dec 26, 2019
                              Flipkart Customer Care's response
                              Customer raised a complaint stating that instead of 2 quantities customer has received 1 quantity. We have interacted with the customer and raised a return request with the seller for the refund of the order. The seller has confirmed the refund has been completed on October 02, 2019, which should have been reflecting in your credit card account by now. Hence, closing the complaint from our end.
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                                S
                                swaroopsen ps
                                from Mumbai, Maharashtra
                                Sep 30, 2019
                                Resolved
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                                Resolved

                                I have created flipkart account with a mobile number 812997*.
                                Few months back i lost my mobile phone and mobile number.
                                But later i login through my gmail id.

                                The main problem is when i tried to update my mobile number, the otp are being sent to both the new number and the old number. I got the otp on new mobile number and i have my login password. But the otp of the old mobile number cannot be entered as i lost the number and i don't have it. This is making me unable to change the mobile number. Please do suggest me to update my new mobile number to flipkart account.
                                Nov 4, 2019
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 01, 2019
                                Flipkart Customer Care's response
                                Hi,
                                Thanks for getting in touch.
                                We are sorry to inform you that we are unable to find your account details. Request you to share us the account details or get in touch with our customer support number[protected].
                                You can also check your order status here: http://fkrt.it/bqWLi~NN
                                Hope to hear from you soon.
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                                  S
                                  shinning_prakash
                                  from Dehri, Bihar
                                  Sep 30, 2019
                                  Resolved
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                                  Resolved

                                  Address: East Singhbhum, Jharkhand, 831013

                                  I want to return a pair of shoes i had ordered from flipcart because i didn't like the product. Company is not accepting my request since the item doesn't contain a price tag. I had received the product without that tag and now how come i produce the required price tag. Requesting officials to intervene on the matter and resolve as quickly as possible.
                                  The order id is od[protected]. 2 times my return request have been declined and this is really becoming frustrating now for me even after being one of a prime customer of flipcart. Please resolve this issue and i won't trust to buy even a single item via flipcart looking at such terrible after sale service.
                                  Oct 2, 2019
                                  Complaint marked as Resolved 
                                  This time the pickup man came and took the product back without any question
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 01, 2019
                                  Flipkart Customer Care's response
                                  We will revert on it.
                                  Verified Support
                                  Oct 02, 2019
                                  Flipkart Customer Care's response
                                  Hi,
                                  We are sorry for the trouble caused. The seller has confirmed that a refund has been completed on 02 Oct 19 and will be reflecting on your account by 03 Oct 19. Hence, we are closing this case from our end.
                                  Verified Support
                                  Dec 26, 2019
                                  Flipkart Customer Care's response
                                  Customer raised a complaint regarding the return of the product. We have interacted with the customer and raised a return request with the seller for the refund of the order. The seller has confirmed the refund has been completed on October 02, 2019, which should have been reflecting customer Phonepe account by now. Hence, closing the complaint from our end.
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                                    A
                                    Anandu Mv
                                    from Bengaluru, Karnataka
                                    Sep 30, 2019
                                    Resolved
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                                    Resolved

                                    Address: Nechuli House, Thalakkulathur P.O , Purakkattiri, 673317

                                    My name is anandu, i have an account linked with [protected]@gmail.com. Last month i have purchased a laptop, then when i checked the product, i have got a damaged product. Then i put a return request, then returned order was placed, i was okay then, after a few days when the desired date of return, i didn't get any calls or update, i tried to login to my account, i couldn't login to my account. Then after calling somany times customer care, they have asked they have forwarded a mail notifying that my account was blocked due to commercial use. I don't what regression model you are using or what are the factors you or variables you are looking for prediction of account to be commercial account, something is wrong with your model. I have been purchasing from the very beginning of flipkart, you can check my account details and purchase history for the same. I'm deeply sad and regretted for purchasing from flipkart now, i was always an active user. After this i'm switching to amazon, their way of treating customer is far better. Thank you. I'm ready to go through consumer court for the same. I want my product returned and i want a new product. Order id od[protected] for return.
                                    Order placed on aug 16, 2019

                                    Order id od[protected]
                                    Nov 7, 2019
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 01, 2019
                                    Flipkart Customer Care's response
                                    Hi Anandu,

                                    We are sorry to let you know that our systems have observed a trend in your purchase history that suggests that the items you've purchased are usually not intended for personal use. This would also mean that you will no longer be able to login to your Flipkart account.
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                                      C
                                      Choudhary Abhinav Baliyan
                                      from Bengaluru, Karnataka
                                      Sep 30, 2019
                                      Resolved
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                                      Resolved

                                      Address: bangalore, 560035

                                      I ordered a mobile redmi 7a from flipkart. I got a defective adapter then i called to customer care and inform him. He escalate the problem to concern team.
                                      After 4 days they contact me and give a voucher instead of replacement but voucher is not credit in my account.
                                      When i called to flipkart care everytime they told please wait 24 hours voucher is credit.
                                      Full one month was gone but no solution they provided to me.

                                      Deliver date -2 sep 2019
                                      Nov 3, 2019
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 01, 2019
                                      Flipkart Customer Care's response
                                      We wil revert on it.
                                      Verified Support
                                      Dec 26, 2019
                                      Flipkart Customer Care's response
                                      Customer raised a complaint stating that the adapter is defective. We have interacted with the customer and informed that the seller has confirmed gift card of Rs.300/- has been added to your Flipkart wallet account towards the defective adapter. Hence, closing the complaint from our end.
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                                        K
                                        krushnanayak.chandra
                                        Sep 30, 2019
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                                        Address: Ericsson India Pvt. Ltd, Fortune Tower, Module- B/1, Khordha, Odisha, 751023

                                        On dated[protected] i have ordered one fogg deodorant through flipkart. As per flipkart delivery by[protected] but consignment still not delevered. On dated[protected] i have contact with flipkart customer care & there executive confirmedme delivered by[protected]. On dated[protected] consignment automatically cancelled by flipkart & i have logged a complaint in flipkart on dt[protected]. On dt[protected] i have contact with flipkart customer care but there executive confirm that consignment not delivered just because of seller not interested to delivery that product & complaint closed without any resolve.

                                        Order id-od[protected]
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Oct 01, 2019
                                        Flipkart Customer Care's response
                                        Hi, ​​​​​​​​​​​​​​​​​​​
                                        We are sorry to let you know that your order for this order ID OD[protected] has been canceled due to unforeseen reasons. We request you to place a fresh order. Hence, closing the complaint from our end. Your kind understanding is appreciated.
                                        Oct 01, 2019
                                        Updated by krushnanayak.chandra
                                        May I know the reason for cancel the product... Why I am place a order again in flipkart, can u just justify me. Why I am using your flipkart app can your justify me.
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