Flipkart Complaints & Reviews

Flipkart manager went personal on me for the issues they had at their end and could not resolve in time. Couple of years back, their credit card payment failed, meaning the bank account was debited but at their end, it showed as payment failure.
I was attempting to buy 2 smartphones through this transaction, since they could not fix this, i was forced to cancel the transaction and re-ordered with cash on delivery option.

Still, flipkart went vindictive and blocked my account. Excuse given was that i cancelled the order, though it was due to the fact that they could not fix the issue in time, and i re-ordered.

Need intervention to unblock my account pls.

I had ordered a phone realme 5 32 gb ram crystal blue on september 30
The orders placed are -
Od[protected]
I had done full payment of the products with my debit card.
The delivery date as promised by flipkart was 3 oct 2019. But they delivered the phone on 1 oct 2019 before the promised date. On the day of delivery about 4 p. M., i take delivery and open it.

I deny to accept the product because the outer box was torn and having no bill on the box and box was empty.
I returned it to delivery boy.
The product is not yet delivered still but reflecting on their website as delivered. I get a fake delivery confirmation over email and messages.
When i received a massage that my item was delivered, i escalated the issue. Within a few minutes, flipkart updates the status of the order on their website as 'delivered'.
It is a request to you either refund or deliver the right thing
I am deeply disappointed with the way flipkart has managed this order and
Been through mental trauma due to the several follow ups i have done with
No results.

This is, in fact, no COMPLAINT, but a REQUEST. I ordered a Redme smartphone on Flipkart just now with order no. OD[protected] on 2nd October 2019 but I want a RED color phone not black. Called Flipkart immediately but they could not help. Can you please help sir ji ? Regards, Dipankar Chowdhury, m [protected]

Asus laptop item no. X540ua-gq682t
Order id - od[protected]
Ordered on 8th september 2019. Delivered on 10th september. Damaged item (Both hardware and software) received.
Replaced on 17th october (Return id -[protected]).
The replaced item also had a software issue and we again complained on 18th september.
The scheduled technician visit was on 23 rd of september and the refund process was expected to be completed by 26th september. But technician visit was not done in that scheduled time. Even we contacted flipkart every single day to complete the process.
At last the technician visited on 28th september which is way past the scheduled refund tat. The technician said that he was informed one day earlier and he also said that the slow working of the laptop is due to the software problem of the same model but he wouldn't write it on the job sheet as it would hamper the brand name.
The process of technician visit is still not updated on the order details page and there was neither any response nor mail from the customer service executives. When we called up the executive on 28th sept said that the return policy has already expired and we recorded audio of it as well.
After that whenever we are calling they are asking for 1-2 days of time and the delay is exceeding such that now it will be over one month that i am running after the executives.
The only thing that they say is that they are trying to contact the seller or the seller is not agreeing to take back the product.
I have lost faith in flipkart which claims itself to be the best e-commerce platform. I want to return the product and the refund to be processed immediately.

Dear team,

This is to inform you that due to your site bug i received wrong product.

I was eagerly waiting for flipkart sales, so add laptop in my wishlist. On the beginning of sale i purchase that laptop. I have not noted that there is a bug in your website. When you change a colour of laptop model get changed. You are cheating customer by giving different product.

Now that model is out of stock. I explain whole case to customer care no positive response.. Even i ask of escalation email id they said they don't have it. I am shock how your customer care team work.

Customer care team was no eagerness to help customer. They were just denying saying that now product is not available they can't do anything about it.

Right product - acer aspire 3 pentium gold

Wrong product - acer aspire 3 pentium quad core

Order i'd: od[protected]

-
Regards
Ranjeet maharana
+91 [protected]

Hello,

I have purchased 'iffalcon by tcl ai powered k31 138.78cm (55 inch) ultra hd (4k) led smart android tv with hdr 10 (55k31)' on september 28th in the big billion days sale with my old tv exchange value 5000 rupees. I have read all the terms and conditions for the exchange product while placing the order and my old tv perfectly meets all of the seller guide lines. I have attached the 'exchange' checks provided by the...

My flipkart account has been blocked [protected] and i received a mail from flipkart team that reason for cancellation of last product from their end is that the items i purchase are for reselling and i have ordered many mobiles from my account, which is totally wrong. I have also ordered shoes bags and many other daily usage products. I purchased these products for myself, my family members and for my friends, because they never trust online products.

All the products i've ordered are being used by me or one of my friends or family members and not a single product is for resale. Many online payment methods like phonepay etc. Are linked to my account, which i can no longer use.

Please help to resolve the problem of blocking my account which has blocked for a reason that is not at all genuine.

I ordered jbl's headphones but my product was wrong.in fact, instead of the headphones, i got vaseline on the lips, the photo of which i have, the day i received the product, i was calling your customer care on the day but i could not get the phone. Yesterday and a return request was taken on the basis of my complaint but now i see that my return at oyesta has been revoked, it is two times, please let me back at my original product

Dear sir,

Greetings from me.

Please refer od[protected] dated 2 october 2019. Your record says my payment is not confirmed by my bank. This is wrong. My bank has confirmed the payment. I have paid the amount of rs. 759/- through bhim application. You can verify this by screenshot i have attached with this message. Please kindly check your account to see my payment and deliver my books.
My mob. No. [protected]
Email:- [protected]@yahoo.com

Kamlesh bhatt
Ahmedabad.

I placed the order between the offer period and i have paid my all payment threw axis bank card the payment was 65990
And order id was od[protected]
And the registered no is [protected] and email id was [protected]@gmail.com

I want the refund as soon as possible to place new order

Sir if anyone placed the order and completed the payment so how can a seller cancell the order

I have ordered one jvc bluetooth speaker @rs.1349 in big billion day and they have cancelled my order itself after shipment. I have called the customer care they told me to order it again as the order was cancelled by logistics department without any reason shown. Now the price of the product is rs. 1799/- and it is showing available for my address.

They have cancelled the order without my information. Now they can do this again and tell me to purchase at higher rate.

I tried to book a mobile phone on flipkart during sale and it was booked but after sometimes its seller cancelled my order then i ordered again but still they are cancelling my order. I think this sale is fake and flipkart is doing fraud with its customer on the name of "the big billion days sale". They cancelling every order which is having big discount so that they can just take money and hold it for sometime and use it. Its a fake sale. I want my order to be accepted and shipped as soon as possible.

Account linked with email - [protected]@gmail.com

Order 1 no. Od[protected]
Order 2 no. Od[protected]
Order 3 no. Od[protected]
Order 4 no. Od[protected]Fresh order still in pending)

Flipkart blocked my account without any valid reason. I was trying to order a product. Again and again flipkart cancelled the product. The product which i ordered is intended for my personal use only. I am using flipkart since 2013. All the products which i ordered from flipkart is in my home and i use them. At last my account has been blocked. I contacted to flipkart customer care. No one helped me regarding this.
Name-nantu maiti
Registered email [protected]@gmail.com

I have ordered a lg 7kg fully automatic topload washing machine from flipkart during big billion sale on 29th september 2019. Courier service delhivery was assigned for my order delivery.

Flipkart showing order delivered but my product still yet not received.
Tracking id:[protected]

Please resolve my issue and provide me exact location of my order present now.

I created my account a while ago using a mobile no. However I changed this number and it got deactivated.

The issue is that when I try to change to new number, filpkart requires OTP from old number which is not with me.

Please provide suggestion to resolve the issue.

my issue is similar to this already resolved issue, however I'm unable use that solution.

https://www.consumercomplaints.in/flipkart-unable-to-update-mobile-number-in-fli...⇄

I had ordered a mobile phone with the exchange offer. But the wishmaster reject my mobile at the time of delivery without any reason or a for a minor reason. The reason is colour fade on volume button. But it is not a physical damage. So i want a needful action which is against to Flipkart.

I ordered a realme xt for 18999 and it was delivered today . The package was already open and there was another handset of htc that seemed to be used. When i complained and processed a return for the product... They mentioned it as issue is resolved and return request cancelled. How can they resolve the issue without talking with me or sending an email. Please help me out... I previously ordered 3 phones and all were in right conditions but i guess just this sale of big billion days proved to be faulty. Please help me i have been duped of 18999

My account is been blocked and irrespective of asking them to unblock it so that i can pay my pay-later transaction amount nothing is been happening

I want to pay my dues but you guys not want to accept it what can i do in this situation

Either give me access to my account or else i will not pay the penalty.

I got the mail also by flip-kart at that time but as i was busy so i was not able to rply to them bur as of now if i am replying on it mail it is saying that the mail is no longer in use

Sir i have book a phone filpkart he is cancelled my phn and block my account. Sir i called form filpkart he not tell me any reason. They did not give me any information. When i spoke in custmer's career, i did not give any information and disconnected the phone without saying anything. Sir please do some solutioni am extremely upset in my. Thank you sir

I have been calling all the day for information regarding my screen damage replacement has I have warranty still left bt there is no response from any 3phone numbers which I have contacted which one number made me to wait 20mins bt no response...and they are giving me different numbers to contact even I did that bt there is no proper response from any executive...I have already submitted a claim bt there is no response for even that...I'm attaching all the pictures and PDFs required . And my order ID is OD[protected]