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Flipkart Complaints & Reviews

2.8
Updated: Dec 15, 2025
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Flipkart reviews & complaints page 1148

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I
Ishan Gogna
from Chennai, Tamil Nadu
Sep 22, 2019
Resolved
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Address: New Delhi, Delhi, 110055

This is to inform you that i am unable to play any games on the game zone section of the application.
I have even read the terms and conditions of the game many times and i am very much sure that i haven't violated any of the mentioned rules of the game.
This issue is faced by other users too and has never been solved and has been marked as resolved falsely.
With so many screenshots attached (More mailed to the feedback mail id) i don't need to explain my problem and anger to you and your team, i don't want any extended mails to my mail as my problem is very clearly stated and i want an immediate action to be taken.
Tired to hear all your silly excuses and responses, we want a proper reason for this to happen.
And a kind request, if you do not have any idea regarding this major problem, please contact a knowledgeable colleague and solve this. Your response mails like... Please reinstall... This offer is not applicable for this state etc are simply showing that u just want to get rid of this issue.
I am using flipkart since many years now, and therefore i hope my issue will be resolved asap.
All the users need justice and want you to look into this matter urgently and re enable the game zone section.

Waiting for an immediate and valid response.
Account: ([protected] anjana gogna), ([protected] alisha gogna), ([protected] ishan gogna).
Following are the screenshots of people who are facing the same problem (Got to know from social platforms).
And some of them are now facing problem from months which is ruining the image of such a big ecommerce site.
Contact no: [protected]
+6 photos
Oct 24, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Sep 23, 2019
Flipkart Customer Care's response
We will revert on it.
I think I can solve your problem: please copy and open this link: https://shopperzhelp.in/something-went-wrong-how-to-fix-flipkart-game-zone-error...

not able to play snake smash game - Comment #3674039 - Image #0
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    Sky Vats
    from Mumbai, Maharashtra
    Sep 22, 2019
    Resolved
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    Address: Ghaziabad, Uttar Pradesh, 201003

    Hello team
    I orderded a product macbook air from flipkart that was dead on arrival i told flipkart to replace it inital they denied but after soo many call and email they said we will provide replacement for the product now ekart courier guy wants doa seal on product coz of that they are replacing the product again callled flipkart they provided anthor date for soltuion till now 22 days completed and i have not recived anything really fade up from flipkart customer promises one date and one that day they just mail you are reachable to your phone even though i have not recived any call
    My orderid is od[protected]
    Please anyone from this guys
    Oct 26, 2019
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Sep 22, 2019
    Flipkart Customer Care's response
    We will revert on it.
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      S
      satishpal
      from Mumbai, Maharashtra
      Sep 22, 2019
      Resolved
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      Resolved

      I am a valuable flipkart plus customer of flipkart from last 6 years, where i had received a lot of good and valuable products from there.

      From the last 3 months i had started to purchase fashion items from there but i don't know what's going on with flipkart that they never do any quality checks before shipping fashion items to customer.

      I had purchased a lot of fashion items but only few were good. So i raised either exchange/return request for these defective items whether my mindset was to purchase them. But i received defective items again and again in case of exchange.

      Then finally i raised multiple return request.

      I had never missed any flipkart payment because my all orders were prepaid and in case of 'pay later' i did all the full payment on time.

      But now flipkart has blocked my account without any warning or prior intimation and now i am unable to do any shopping or raise any item related requests.

      Few latest items which were delivered to me are also defective/ size issue/ not meets my requirement. I want to return these but due to blocking of my account i am unable to do this.

      I am trying to follow up with flipkart cc team from last 1 week for the same issue but i am not able to get any resolution yet. Always they are providing me same repeated response which frustrates me every time.

      I don't know whether my account will be enable or not. But this is my worst experience with flipkart and frustrating support to a valuable customer.

      @higher management: please help me in that case and unblock my account.

      I want to return few defective items of delivered orders, so please allow me to do this.

      Otherwise let me know what i do for these defective or poor quality items and i will be unable to pay, pending payments of 'pay later'.

      And there will be my worst experience with flipkart all ever.

      Again i am requesting you to please enable my flipkart account.
      Oct 24, 2019
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Sep 22, 2019
      Flipkart Customer Care's response
      Hi Satish, Thanks for getting in touch. We are sorry to inform you that we are unable to find your order or account details from the shared information. Request you to share the registered email ID or contact number in order to assist you further. Hope to hear from you soon.
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        Subhan Mhb
        from Mumbai, Maharashtra
        Sep 22, 2019
        Resolved
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        Address: tech connect retail pvt ltd, Kolar, Karnataka, 563130

        My self subhan i have ordered fossil men watch for 5706/- on 14th of september 2019 and was delivered by 16th but the pracel was packed with different watch and at the down side of packing box was damage. I have raise the refund request on the same day but till now i didn't get any update from flipkart. Coustmer service says wait for 24hr till know i have waited 96hr. Please solve my issue.

        My email id: [protected]@gmail.com
        Order id: od[protected]
        Nov 3, 2019
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Sep 22, 2019
        Flipkart Customer Care's response
        We will revert on it.
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          D
          Digin Paul
          from Thasra, Gujarat
          Sep 21, 2019
          Resolved
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          Resolved

          I purchased a new brand product oppo f series and paid a good amount. When i received the product, there were photos o[censored]nknown person and the back side of the mobile started coming out just after 2 days of purchase. When checked the warranty online on oppo website, the warranty was already been expired just after 2 of purchase. How is it possible that the warranty is been expired until some has purchased it and then warranty gets activated. Informed flipkart about this for replacement for used and damaged product, they were just making me fool that they are investigating and finally received a mail stating that replacement has been rejected. What is all this? Spoke to the muliple agents daily but only i get resolution that i will get response by 24hrs by respective team but unfortunately didn't get any response and this being happening from the last 10 days. Every agent says the same thing and it gets extended. I am not understanding why flipkart is not providing replacement for the product. Flipkart is worst.
          Oct 26, 2019
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Sep 22, 2019
          Flipkart Customer Care's response
          We will revert on it.
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            A
            anilkrishna
            Sep 21, 2019
            Resolved
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            Resolved

            Address: KOTTARAKKARA, Kollam, Kerala, 691506

            Unfortunately i made a purchase from flipkart (Wrong decision) and the product was faulty. It was taken back by the seller and even after almost one month the amount is not refunded. When i talked to the customer care executive he asked me to wait for another four days. Till date the amount is not credited.
            Purchased a preeti mixer grinder by august end. Received a defective product and the refund was initiated showing amount will be credited by 16 september. On 18th i called the customer care executive and he was very rude in behavior. He told me to wait till 21st september. Till date i have not received the money. I think this is a trick by flipkart to hold the customer money for rolling. Mine was 2500 inr & imagine if they hold such funds from around 100000 customers for some months. Such fraud ant activities must be brought to public and attention of ministry of commerce asap. I would like to move legally and if any one who has similar experience can join me. Let us fight against corruption.
            +2 photos
            Oct 26, 2019
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Sep 23, 2019
            Flipkart Customer Care's response
            We will revert on it.
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              S
              Snehal Pandhare
              from Mumbai, Maharashtra
              Sep 21, 2019
              Resolved
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              Resolved

              I was trying to buy mac book on 15 sep at the time of purchase i used online payment cod is not available. At that time 50000 debited from my account flipkart customer care suggest me to wait for 8 days now 8 days are completed even after 8 days my money is not revert to my account not even order placed. The order shows failed to place. And still money is not refund to my account
              Sep 21, 2019
              Complaint marked as Resolved 
              Still it's not resolved
              Flipkart customer support has been notified about the posted complaint.
              Sep 21, 2019
              Updated by Snehal Pandhare
              Still it's not resolved how can you declar as resolved
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                Y
                Yogesh Doke
                from Mumbai, Maharashtra
                Sep 21, 2019
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                Address: at- bapu bazar, opposite Eshwari hotel taluka-karmala ,dist- solapur ,pin-413202, Off Eshwari hotel, 413202

                I have ordered some products from flipkart and i have cancelled some of the products and they have blocked me for cash on delivery and for this i had called flipkart support but they tell there is nothing like that and tells this that cod depends on seller and location but i have checked cod availability for my pincode and for seller also and it's deliverable

                413202 is my pincode

                And supercomnet is my seller

                My email i'd yogesh. S. [protected]@gmail.com
                Flipkart customer support has been notified about the posted complaint.
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                  S
                  Shivpr
                  from Delhi, Delhi
                  Sep 21, 2019
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                  Hi my flipkart account has been blocked most humbly and request fully i want to say that myself shiv prakash and my flipkart id was blocked and i have 1044 super coins and about 300 or 400 super coins are on the way.. And big billion days are coming so it’s a very big problem because i only order my products for my house need or my daily needs (So now a days how can i order from flipkart) and u have mail me that i returns products, if i order products in high amount and the products that are delivered me are defective aur missing. Then i can’t refund it or replace. If this then why you give returns back policy to coustmer. Please resolve my problem as soon as possible and i am also flipkart plus member from previous 2 years so i will request you to unblock my flipkart i’d thank you
                  Flipkart customer support has been notified about the posted complaint.
                  Sep 22, 2019
                  Updated by Shivpr
                  I have complaints here bt reply by flipkart is I sent u in an image, actually I want to say that if the message that is mention by flipkart is that I returns many products, bt I want to say if I am not satisfied with the products then why I accept, otherwise I order approx maximum products on flipkart u can check and I have also 1044 supercoins and I also have 300-400 super coin are on the way . Sir u can’t aspect that how much I order from flipkart but why my account is blocked I am very confused about this
                  Sir please unblock my account

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                    P
                    pranilkumarsahu
                    from Pune, Maharashtra
                    Sep 21, 2019
                    Resolved
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                    Resolved

                    Address: A 304, Bhuvi Apartment, Yamunanagar, Datta Mandir road, Wakad, Pune, Maharashtra, 411057

                    Hi team,
                    I was booking a flight through flipkart app on 11th september 2019, while booking at the payment page transaction showed failed but the amount got deducted from my sbi card.
                    I reached out to flipkart customer care and it was asked to drop an email to [protected]@flipkart.com. I did the same and also tied reaching out to flipkart travel help number - [protected].
                    Each time i call them they said they received an email and will reply with an acknowledgement to that email which never happened yet, further they confirmed that in case of failed transaction the amount will be reverted back within 5-7 working days.

                    I didn't receive any refund yet. While reaching out to flipkart travel help number i was told that the matter is escalated and when asked it was mentioned that they do not raise any ticket or incident id.

                    Could you please look into the issue and assist?
                    I have mentioned the transaction details of the account from which the payment has been maid.

                    Transaction id reference - x90190
                    Amount - 4626
                    Register mobile - [protected]

                    Thanks and regards,
                    Pranil kumar sahu
                    [protected]
                    [protected]@gmail.com
                    Nov 1, 2019
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 23, 2019
                    Flipkart Customer Care's response
                    Hi,
                    We are sorry to let you know that your booking was not confirmed. In case, the amount has been deducted from your account, please be assured that it will be refunded to the original source of payment within 5-7 business days.
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                      S
                      Shivpr
                      from Delhi, Delhi
                      Sep 21, 2019
                      Resolved
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                      Resolved

                      My flipkart i’d is blocked from previous 3-4 days and i want to reactivate my account bt it is not opening
                      And i also complain to flipkart coustmer care and also reverted email by me bt
                      There is no idea when my i’d is reactivate my i’d is [protected] and email is [protected]@gmail.com and last
                      Most humbly and request fully i want to say that myself shiv prakash and my flipkart id was blocked and i have 1044 super coins and about 300 or 400 super coins are on the way.. And big billion days are coming so it’s a very big problem because i only order my products for my house need or my daily needs (So now a days how can i order from flipkart) please resolve my problem as soon as possible and i am also flipkart plus member from previous 2 years so i will request you to unblock my flipkart i’d thank you
                      Sep 21, 2019
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 22, 2019
                      Flipkart Customer Care's response
                      We will revert on it.
                      Verified Support
                      Sep 22, 2019
                      Flipkart Customer Care's response
                      Hi Shiv,
                      We'd like to let you know that our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account.
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                        R
                        rajrekhamuskan
                        from Hanumangarh, Rajasthan
                        Sep 21, 2019
                        Resolved
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                        Resolved

                        Address: Varnika Traders Jagriti Vihar Meerut 250004, Meerut, Uttar Pradesh, 392012

                        Ordered english willow sg bat but received new balance kashmir willow bat toady.

                        Not expected such breach of trust from reputed company. Please look into it and penalise the company by giving them order to supply demanded material that to free of cost and they should refund my money back too than only these companies learn a lession and your brand value will increase.

                        Thanks and regards

                        Rajkumar thakur
                        [protected]
                        [protected]@yahoo.com
                        Oct 26, 2019
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 22, 2019
                        Flipkart Customer Care's response
                        We will revert on it.
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                          E
                          Essy Cherian
                          from Noida, Uttar Pradesh
                          Sep 21, 2019
                          Resolved
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                          Resolved

                          Address: House number 1105/13 ,, Gate number 7 Adarsh nagar, near PGIMS OPD, 124001

                          I ordered 400 grams california almonds with flipkart and paid an amount of rs.435 they my debit card at the time of ordering. I was informed that delivery would be on 9th september. However as neither the item nor any communication was received from flipkart, i followed up and was told that delivery would be effected on 13th september. I kept checking the order status on the flipkart app and was shocked to see the status as "delivered" on 12th september, though no delivery was made. I immediately took up the issue through the call facility and was told that the issue would be resolved by 18th september.in spite of my repeated calls and email detailing the issue, and request to return my money if they were unable to supply, the item has not been received till date and no communication regarding delivery nor refund of money has been received from flipkart.
                          +1 photos
                          Nov 8, 2019
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 23, 2019
                          Flipkart Customer Care's response
                          Hi, We are sorry for the trouble caused. The seller has confirmed that a refund has been completed on 22 Sep 19 and will be reflecting on your account by 24 Sep 19. Hence, we are closing this case from our end.
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                            S
                            Shivamjais
                            from Mumbai, Maharashtra
                            Sep 21, 2019
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                            Address: 4, Pune, Maharashtra, 411036

                            I placed a complain in which two bedsheet out of four were missing. After that they blocked tge account. Neither sent me a replacement or refund and no resolution. I have gift card in my account and also i am a flipkart plus member for 1 year. My account details are as follows
                            [protected]
                            [protected]@mail.com
                            Please reactivate my account as soon as possible.
                            Flipkart customer support has been notified about the posted complaint.
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                              S
                              Sweety Yadav
                              from Mumbai, Maharashtra
                              Sep 21, 2019
                              Jul 1, 2023
                              This thread was updated on Jul 1, 2023
                              Resolved
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                              Resolved

                              about fake website of flipkart i. e flipkart lite explore plus

                              I m supriya. I got stucked in a fraud of fake website i. E flipkart lite explore plus. While i m using my phone i got one pop up and and i clicked on that website. Where is shows some offers like redmi note pro mobile which costs 17000 in market but their offer says the price of redmi note 7 pro for rs.2021.

                              I thought this is an amazing offer i will never get chance like this and i got excited and paid the amount of their...
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                              parleg
                              from Vijayawada, Andhra Pradesh
                              Sep 21, 2019
                              Resolved
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                              Resolved

                              Address: 582113

                              Sir i was ordered htc wildfire x mobile with order id od[protected] on 22nd august and mobile was hanging initial itself then return requested on 31st august but they are saying refunded on 23 august how it is possible sir without returning how they credit the amount. I already checked credit card statement but no refund amount reflected and at the same time the above amount was converted to emi how it's possible. Please do the needful.
                              +1 photos
                              Oct 2, 2019
                              Complaint marked as Resolved 
                              Sir problem was solved thanks for your support
                              Flipkart customer support has been notified about the posted complaint.
                              Sep 22, 2019
                              Updated by parleg
                              Sir today I was contacted Flipkart customer care they are saying it was not in our hands to take return now saying contact Brand owner it means HTC company like this they're saying. All these days they saying we will rectify your problem, now they saying simply not in our hands. Please solve this problem as early as possible, almost 20 days passed away.
                              Sep 22, 2019
                              Updated by parleg
                              Sir the Flipkart customer care people cutting the call on my face without talking
                              Verified Support
                              Oct 03, 2019
                              Flipkart Customer Care's response
                              Hi,
                              We are sorry to hear that you’ve not received the refund of your Product. The seller has refunded on 23 Aug 19 and this should have been credited in your bank account by now. If you do not see the refund in your account by this time, please check the previous statement of your bank account before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card with the reference number(5664557676956728403077) in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance department cell.
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                                A
                                Anupam ball
                                from Mumbai, Maharashtra
                                Sep 21, 2019
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                                I have ordered for carrier 1.5 ton 3 star split ac - white order id-od[protected]
                                And ketocip shampoo 2% w/v (Pack of two) 200ml order id - od[protected]. I have cancelled these two products but till now i did not recieve my money and flipkart website it has been shown that refund completed. Several time i contact with the customer care they also told me same thing that you recieved the money but till now i did not recieve it in my bank account.
                                +5 photos
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 23, 2019
                                Flipkart Customer Care's response
                                We will revert on it.
                                Sep 23, 2019
                                Updated by Anupam ball
                                Till now i have nit received refund money.please slove
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                                  K
                                  kumar chu
                                  from Mumbai, Maharashtra
                                  Sep 21, 2019
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                                  Address: A 55 Okhla phase 2 New delhi, New Delhi, Delhi, 110020

                                  Dear Sir,

                                  I have a problem in my new Mobile phone. Realme C 2 which is hanging problem. After lodged a complaint service engineer visited & check my phone 4 times but issue not resolved. Please resolve my problem or either return back this mobile.

                                  Best Regards
                                  Anil kumar
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                                    Gokul Sunilkumar
                                    from Mumbai, Maharashtra
                                    Sep 21, 2019
                                    Resolved
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                                    Resolved

                                    Address: Rohini,Punnalal veeru,Altharamoodu,Chirayinkeezhu P.O, Thiruvananthapuram, Kerala, 695304

                                    I ordered samsung galaxy a50 from flipkart order id od[protected]

                                    The screen was defective. While receiving a call the screen flickers, we have video evidence. We have been trying to requesting for return for the past week and there was no such technician visited us and rejected the replacement. We need return or replacement for the product.
                                    +1 videos
                                    Oct 26, 2019
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 23, 2019
                                    Flipkart Customer Care's response
                                    We will revert on it.
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                                      P
                                      Pushpesh Joshi
                                      Sep 21, 2019
                                      Resolved
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                                      Resolved

                                      Address: Banashankari, 560085

                                      Order delivered on 12sep19. Request for an item return raised on 13sep19. Resolution target date was 16sep19. Four follow-ups done, requested to wait 24-48 hours everyone i call, as back end team is working on a solution. More then a week to just return pickup a product and refund? This is 2nd experience with flipkart. Perhaps a bonus of being flipkart plus customer. This service would certainly take flipkart to heights and places, only downside.
                                      Oct 23, 2019
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 21, 2019
                                      Flipkart Customer Care's response
                                      We will revert on it.
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