Flipkart Complaints & Reviews

I would like to inform flipkart escalation team that i've ordered 4
Products
2 of the items with order id

Od[protected]
Worth 1719

Od[protected]
Worth 2069

Both of the sweatshirts doesn't fit well for me as 30 days return policy i
Would like to return them both

I tired creating the return as soon i received the product unfortunately my
Flipkart app closed i opened again it was logged out i tried logging in i'm
Getting error login
I contacted cc regarding same they escalated the issue

I got emails on 7th, 8th, 9th and i've replied to all
In all the emails they have mentioned unusual high number of returns

Its really funny and wrong allegations to me stating high returns and all

This is the first time i created account on flipkart and ordered this is
My second hand phone and my personal number i don't know how it's high
Number of returns

Total worth is 3788

I really need this amount i want to return this product

My sister is admitted in icu, columbia asia hospital since 4days due to
Dengue i'm not able to visit to any flipkart office to enquire about the
Same

Please help me out with this issue by creating return request for the same

I really need this money i'm stuck with this issue
I'm really in trouble please help me out i request

I have purchased LG Led 60cm (24 inch) HD Ready LED TV (24LJ470A-TA/24LJ470A) television through Flipkart . Order no of my TV is OD[protected]. The same has been delivered to me on dated 07.09.2019.When i unbox my TV i found that there is no USB port in the TV.According to specification displayed in the flipkart website this tv is equipped with 01 USB port. I have then registered return request with the same issue & called several time to Flipkart. On reply Flipkart send me an email that technician will visit by 10-12 sept 2019 for verification. on today 01 technician has contacted me over the telephone & after go through my issue he told me that flipkart has delivered a wrong tv to you & you will contact to them they will replace your tv.After that i contacted with the flipkart customer service & on reply they told me that you have unbox your tv hence your warranty period has expired & its better you contact with LG company.They will resolve your problem.I didn't understand that its not a week over i purchased tv so how warranty period has expired.
In this regard i am requesting you please go through with my issue & do the needful for me.

Sir / madam.
Online shopping is critical for purchasing.
Some online shopping share all product to everyone, customer and non customer.
Particularly "flipkart" shopping website share each to high industry and multiwork place, customer and non customer.
Online shopping is compatabilty for customer buying.
Share moment is stop moment.
Please check.
Thanks.

On 3rd sep 2019 i ordered realme x from flipkart, it got delivered on 6th september evening,

From the time of delivery till now, the loudspeaker is not working,

On 8th i filed complaint, technician came on same date, he tried for 1 hour but was not able to solve my problem, then suddenly speaker started working, then again went off in minutes,

Next day 9th september again raised complaint, then next executive said we will not provide replacement, go to service centre,

On 9th september gone to service centre, there they said you purchased it from flipkart, and this problem occurred in 1st 10 days of purchase, so we will not touch your phone, flipkart have to provide you replacement, if this was offline purchase, we would have provided replacement for the same.

2nd time also flipkart rejected my replacement request from their end, without solving my problem.

3rd time on 9th september evening, i again raised return request on call, they said they will provide replacement before 14 september,

But yesterday 10th september i checked, that was showing return rejected.

Because of flipkart i'd taken leav from work on 9th for going to service centre, that was not required.

Still my phone is in same condition, faulty, not able to use, it is like i wasted my more than 21, 000 + (20, 000 for phone, 700 for emi service, then other expenses, plus my one day leave is more than equal to 1500 rupees) rupees in dustbin, flipkart robbed me, it is a clear cut case of fraud from flipkart.

I hope this is seen by some senior officials of flipkart and they provide me replacement or my money back. Order id - od[protected]

I'm going to keep this same message on all review and customer service sites.

Thanks for reading, be aware from flipkart

I purchased realme c2 mobile phone ₹5999 from flipkart on 24/08/2019 and done full payment by debit card but order was cancelled on 24/08/2019 and now amazon is saying that refund has been send to bank. So contact customer service and file charge dispute they had given me a no. Refund reference# p1908232100563149196411 but customer service is saying they can file nothing like chargeback and can only check if money came to your account or not.
Same behaviour by branch also.
Don't know what to do

10 months after purchase the induction stopped working. It has 2 years of warranty. When taken to service centre product was applied for replacement.
Suddenly the replacement has now changed to refund. The pickup is rejected because the product is used. Why i am not getting a replacement or repair for the product?
C. Care cut the call in between.

I had ordered a macbook air 2019 on 28/9/2019 from the said seller on flipkart. The serial number mentioned on the invoice and the product which was delivered on 30/8/19 is totally different.in fact, the serial number of the product as mentioned on the invoice is totally fake and it doesn't exist. Probably the same fake bills are being used to pass on various apple products to unsuspecting individuals. This not only voids my warranty but...

I am dhruv, i had placed an order with flipkart for few products, out of which i had fitting issue with 2 and when i tried to raise a return request i was unable to do so, and when i contacted flipkart for this they told me that my account has been blocked and i won't be able to access it in future, and that thing is totally fine with me. I would just like to return the products that i have ordered and the same are within the return period and policy as well. I raised a complaint with flipkart 2 times before but was left with no resolution. I want to return the products and get the refund for the same.

I had placed an order on Flipkart which was first accepted and then shipped too. On the expected delivery date, the product was canceled by Flipkart. After reporting the same to customer care, I had placed the same order again but again the same thing happened, even Flipkart called me on my phone to assure me that this time it will be delivered and already shipped for delivery. If you can't delivery the product then why first you accept & approve the order. It took 10 days of me and I was waiting for the item. Even, the payment was made earlier and now waiting for the refunds too.

Stop making fool of customers and Improve service

My realme 5 smartphone which is only available on flipkart is not delivered to my correct address and misrouted by courier service.
The promised date was 5 september but not yet delivered till 11 september..
It caused me severe inconvenience and i'm losing rs 550 if i cancel the order.
I don't want to cancel. I want my product to be delivered.

Hi i am ashish mere pass flipkart se offer aya tha. laptaop ka maine usko online
order kiya aur payment online ki. lekin product bhi nahi mila aur payment bhi bank
se debit ho gai. maine customer care mai complain bhi kiya koi resoponce nahi mila.
mai ek student hu. maine interest pe le kar payment kita tha . mai kafi paresan hu lekin
maeri koi suwai nahi ho rahi hai plz help me. mob. [protected]

Just a moment ago I was paying on flipkart through net banking mode just to place my order there..but then it shows me transaction error which means my order is not placed yet..but then I received a message from my bank about debit of rupees 102
I tried to contact with flipkart service and customer care but they doesn't care
Plz make them to refund my money

Hi I have purchased two products from myntra 1) sangria women kurta of Rs.471.45 & one roadster shirt of Rs.668 using flipkart pay later option.due to some reason I returned that products.Got message from myntra that refunds are already proceesed on 23rd Aug, but in flipkart's pay bill only amount 668 shows, bill does not show refund of 471.I raised this issue on 3rd Sep'19 they asked me for screenshot of refund message, I mailed it to flipkart but after that I didn't get any response from flipkart, bill due on 10 sep.I called many times, every time they just registered the complaint and asked for feedback.who should I contact.what's the guarantee if i pay the bill my 741 will get back,

I bought a mobile phone from Flipkart., Redmi y2
. Order ID - OD[protected]
My phone is dead on arrival, scratches on phone back panel, when I submit a request to refund my phone, then seller cancelled the,
I am very sad and I do not understand what to do now please help me.

Expected date is 9 september but till now phone is not come to me.
They give resolution time of 13 september.
They repeated this mistake 5th time
Customer care is not beneficial in this matter
They doesn't have value of time
I request to you to solve this problem today till 7 pm. I hope you will take strict action against this issue.
I am in trouble try to understand and help me wuickly as soon as possible

Good morning sir,

My name is rajesh, my email id is [protected]@gmail.com, my mobile number is [protected],

My account has been blocked and you give me the reason that i have returned some of the purchased items but you don't clarify. That did i violated any return policy.. And you are saying that i have ahuge numbers of returns but did i violated any policy..

I have purchased more than 5 mobiles more than 5 tv and some products my minimum purchase from 2016 is more tha n rs. 2, 00, 000, you can check my order list.

And pay later of 249 has been not paid but the reson for this is i can't login to my account.

And this what you do for the loyal customer.

Hello sir/ madam,

Since 26th of august, 2019 i'm suffering from problem but nobody can clear
Me issues and no any contact by flipkat team.

I'm continue contacting to flipkat on regular basis since 20 days but still
No result and no clarity about my products.

Please take the issue on priority basis and revert back to me as soon as
Possible.

I'm attached the screenshot of my issues product which is the reason of my
Headache.

Thanks & regards
Jyoti
[protected]

—

Hello sir/ madam,

Since 26th of august, 2019 i'm suffering from problem but nobody can clear
Me issues and no any contact by flipkat team.

I'm continue contacting to flipkat on regular basis since 20 days but still
No result and no clarity about my products.

Please take the issue on priority basis and revert back to me as soon as
Possible.

I'm attached the screenshot of my issues product which is the reason of my
Headache.

Pl. Look into the matter seriously and i am not responsible for the same.

Thanks & regards
Jyoti
[protected]

I had an order (Od[protected] placed on sept 4, 2019 to flipkart. The item was not provided on scheduled date (Sept 6, 2019). On complaint, another date (12 sept 2019) was provided, but the order was cancelled on sept 9, 2019 unilaterally, without any information to me either on my registered mobile number or email.

Customer care refused to reinstate the order or register a complaint when contacted on sept 10, 2019 (Time of call 12:32 p. M.) and disconnected the call when requested to register complaint. They kept me busy or waiting for long (Call duration 44 min 54 sec) to discourage me to talk and then my call was disconnected. Customer care was again called at 1:18 p. M. But again kept on evading the main issue (Order cancellation) and also refused to register a complaint (Call duration 17 min 26 sec).

They neither agreed to reinstate the order, nor register a complaint.

I used the fk pay later functionality once and i already paid my dues. But it's still not reflected on my dashboard. I'm getting no assistance even after multiple follow-ups. They have also blocked my pay on delivery facility as well. This is not acceptable. This doesn't seem to be an issue. Authorities are aware of the case and they are now ignoring the complaints. When i call them up to sell help, they end up saying that "air you will have to pay it". I also shared the transaction id. I'm sharing it here again. Mt192260034000010019772