Flipkart Complaints & Reviews

My order (Order id-od[protected] ordered on date 04/09/19 ordered by simranjeet singh (Me) has been continuously giving the utmost inconvenience a customer can ever have, since 7-8 days i've been calling to flipkart customer care no. And the solutions given to me are-please wait for 24-48 hours the product will be delivered. Finally i called the shipping company xpress bees with my order no. As[protected] and i've finally been told today (13/09/19) that my product is under investigation and has found tempered or lost. I being a customer raise this huge inconvenience caused to me. Please give me a satisfactory solution by giving me my money back that is already been paid of rs 14999/- through my debit card or send another order (Replacement) for delivery under 48-72 hours. Eitherwise i will have no choice but to file a case and sue the company.

We have placed the order on the 6th of september 2019 on flip kart for redmi 7 mobile. We received the payment deduction notification from hdfc bank but didn't receive any details or order confirmation from flipkart team.

Due with concern we called up customer care and explain them but still they were asking for order no which was not at all generated from there end for which they were not agree after few minutes of discussion they checked and accepted that yes they have received the payment.

We ask for immediate refund back so that we can place another order but since then 8 days have passed there is no resolution at all they call us and tell to wait for 24 to 48 hours again they call and keep on repeating the same. I tried calling them multiple times and they have such a pathetic service every time we need to start the story from scratch to explain what all has happened also seniors are not at all answerable. They talk like robot it will take 24 to 48 hours you have to wait. We are pissed off really don't know what to do feeling. The shopping experience with flipkart is like a nightmare.

We have placed the order on 6th of september 2019 on flip kart for redmi 7 mobile. We received the payment deduction notification from hdfc bank but dint receive any details or order confirmation from flip-kart team.
Due with concern we called up customer care and explain them but still they was asking for order no which was not at all generated from there end for which thehttps://www.consumercomplaints.in/new_complaint/#y were not agree after few minutes discussion they checked and accepted that yes they have received the payment.
We ask for immediate refund back so that we can place an another order but since then 8 days have passed there is no resolution at all they call us and tell to wait for 24 to 48 hours again they call and keep on repeating the same. I tried calling them multiple time and they have a such a pathetic service every time we need to start the story from scratch to explain what all has happen also seniors are not at all answerable. They talk like robot it will take 24 to 48 hours you have to wait. We are pissed off really dont know what to do feeling helpless. The shopping experience with flip kart is like a nightmare. Please help.

From last night i have noticed in my flipkart account game zone is not working.
I have logged out from my account and deactivated it. Again i logged in after reacativating the account.
Still the issue is same game zone is not working
Today i have contacted flipkart customer service and informed this issue. They updated me that it will work automatically after one hour but still now issue persists.
Please help me in resolving this.

I bought dell laptop battery on august month.. But now its not working.. Kindly do the needful...
Invoice no: fabbfl[protected]
Date 01/08/2019 time 10.05 am.
Order id: od[protected] date :01/08/2019 time :10.03am. Product name: dell inspiron 14r original 6 cell laptop battery black /90047/ rs.2, 999/- with shipping charge rs.45/-
Seller details: harsh logitech, falt no: 208, panchavati mall, hydrabad - 500 029.

Sir, we have ordered watch. Order id is[protected]. Actually ur delivery boy called me i responded to his call and said will u pls come on evening im in passport office he said ok mam the next day he returned my order and i got msg ur order was rejected. Sir i ordered on the occasion of birthday and i want to present it on this saturday. My request is will pls rectify my problem and try to deliver my order by tomorrow.

We ordered tv cabinet on 17.07.19 and received the same on 03.08.19 that too damaged ones..

Post that we are chasing from our end to sort / replace the same till date there's no clear communication from either flipkart nor the seller (Shekhawati, rajasthan).

From my end this would be the last transaction with flipkart as there's no customer support received from both the sides.

Even flipkart is not ready to refund the money!!!

Would appreicate get my refund for the same on immediate basis.

Sir since 3 september 2019 flipkart is promised to reactivate on 3 sep and then they extended to 7 later 9th sep after that 11 sep 9pm and next 12 sep 9pm... But still i am unable to login.. Account blocked contact customer support.. Today customer care also not able to contact why??? Indias no. 1 shopping site fail to reactivate my account since 15 days??? Why sir...?

Hi i have buyed adidas shoes from flipkart and it was delivered on 11sep cost of Rs17999 quantity of 2 total cost is 35998 the size does not fit and there is no comfort for those shoes and now flipkart is not accepting return request as they mentioned 30 days return policy and they have just blamed me here i will mention my order id also, Order ID - OD[protected] so please contact flipkart and do need full to me sir i never again buy any product from flipkart.

Hi,
We bought this Item from flipkart site, as this item was defective we requested to return this item.

It has been last 1 week there are not returning it and just postponing the dates.
There customer support has been pathetic.
It seems this is a fraud and we are being cheated by flipkart.

I ordered a new phone is exchange on my old phone and during delivery Wishmaster refused to make the delivery. Without any proper inspection he rejected my phone stating that his device is not working and he cannot proceed. He then said that another wishmaster would come and inspect and deliver the product but that did not happen. I regularly followed up with Flipkart and called them around 25 times to enquire about my order. They kept saying that we are working on it and will update you. But it went on and on and after 3 days my order got cancelled WITHOUT any approval from customer side.

I even agreed to pay the exchange amount but the Wishmaster did not agree to that as his behaviour was very rude and unprofessional. He said that I cannot do that and he is not aware of that. My old phone's condition was good and it had no dents or scratches and it was passing all the checks as mentioned in the website.

Who gives the authority to cancel the order without customer's approval?
Flipkart services has degraded.

I have bought flipkart marq 4k tv last november order id od[protected], but the tv is not working after 4 months. I have raised a complaint on last june 6th 2019 since i didn't get any response from marq.
There is no response if i reached marq by mail or call from last 3 months. Simply they replying continuously to wait for 5 to 7 business days from the month 6th june 2019. Hereafter i don't want service or replacement. Please refund my money.

My humble request, dont cheat customer who believe flipkart like this.

Please do the needful my above request.

. I booked a product refrigerator on 26aug delivery date is 5 sep but till now product not deliver on mention address. no updatation on that after 31 aug. please take action against them. I talk to customer care then daily by daily they told me please wait my team work on that but last 10 days no output. I talk to them I cancel this product then they told me ok i[censored] want to cancel then u can do. means they will take money 14000 15 days and finally told me i[censored] want then u cancelled. there is some policy for that if they r not deliver his product on same delivery time then it will return with whole money with compensation.

Flipkart is cheating customers with fake delivery dates and trying to increase sales!! 4 out of 5 orders from Flipkart were failed to delivery on the promised delivery date!! Worst of all when i have reached out to customer service, they read out a line" Due to unavoidable circumstances logistics team couldn't deliver, we have escalated this issue" Well how many times this happens?? Why it keeps happening why no action taken against logistics team??
Flipkart is doing this on purpose and i would like to complaint against fraud from Flipkart and claim compensation for causing me inconvenience and wasting my time!! Customer service agents dont have basic knowledge and keep reading same line again n again!! I want flipkart to stop this malpractice of selling with fake delivery dates, promise of faster delivery when even after a week product is not delivered! Proof attached delivery date promised 5th Sep 2019, even on 12 Sep 2019 product was not delivered n no reason provided for delay!!

Hi,

I ordered an mi tv on 5th september 2019 from flipkart under their
"ganpati festival sale" - order # od[protected]. I had opted to exchange my old lcd tv after looking carefully at the t&cs stated by flipkart.

The delivery date was 7th sep 2019 but the tv was delivered at 9th sep 2019 after numerous follow-ups. On 9th sep 2019, the delivery boy (Wishmaster) verified my old tv for 10-12 minutes and found that the tv had a sound issue. He denied to pick up the old tv due to this issue. I spoke to him and explained that as the t&cs stated in flipkart, this is not an issue. He replied me stating that "no one over here either reads or follows the terms and conditions, we do our checks and decide". I have pasted the terms and conditions for reference below.

Please note that the order was to be delivered at rajkot, gujarat (Pin: 360005) whose delivery team did not care to follow the t&cs. The wish master name and contact details are as below. They insisted that if flipkart informs us, we have no issues in exchanging your old tv.
Sagar (+91-[protected])
Haresh chaniyara (+91-[protected])

I thereby contacted flipkart every day from 9th sep 2019 until 13th sep 2019 (Today) to seek help. They had raised the incident in[protected] on 9th sep 2019 with a promised resolution date of 12th sep, 2:30 pm. They kept assuring me that their team will contact me, but no one called me till date.

My parents stay in rajkot who were expecting this delivery. This is a clear case of "mental harassment of senior citizens" and i will request flipkart to compensate by considering the exchange of my old tv and also by furnishing an unconditional apology to me and my parents.

To quote, these are the terms and conditions that were stated in flipkart.

"please note that working tvs (As per the customer declaration) with no physical damage will be eligible for exchange and for non-working tvs (As per the customer declaration) with no physical damage will be eligible for exchange"

Products that will not be picked up:

For working conditions tv:
Not working (If customer has not already declared this while opting exchange) - not switching on
Display issue - discoloration, spots, lines or static on a part of the screen. Muddled or no display
Screen damage - scratches or crack on the screen
Plasma tvs will not be accepted
Black and white tvs and monitor screens will not be accepted
Any government sponsored/ngo funded freebie (Gift) tv will not be accepted

For tvs in not working condition (As per the customer declaration)

Screen/body damage - scratches or crack on the screen/body
Plasma tvs will not be accepted
Black and white tvs and monitor screens will not be accepted
Any government sponsored/ngo funded freebie (Gift) tv will not be accepted.

Expecting a resolution at the earliest.

Regards,
Pratik mavani
+91-[protected]

I ordered one Huawei y9 mobile.And the seller sent me a used phone. Now the flipkart is not ready to give refund /replacement. I got a mail saying they need my concern to file a FIR with this issue, and I replied to that mail saying "do it". But on next day I got another mail saying my account is blocked because there were no reply from my side. On calling cc they said the back end team sent a mail asking for my ID proof and I didn't send the same. But I didn't get any such mail and I was ready to send my ID proof. But now the they blocked my account (and I have Rs 1300 in my wallet) and not ready to replace the old phone.

Order ID - OD[protected]

Dear one
I have order 2 product from flip kart on 1st sep19 amount debited from my credit card 505/-, alloy jewel set is received but i am canceled order of maroon flat and his kung of 244/- is not received in my account. I am many time call to your customer care they said amount is credited in account. But it is not show in my account. I have screenshot of my credit card statment where transaction of 505/- is made and 244/- of refund amount is not reflecting. Kindly help in it

There is signal problem in my redmi 7 pro handset. Sometimes network signal shows up and sometimes no signal shows. When same sim inserted in some other handset no network issue is being faced.
Me also visited at mi center on 6th of sep,
They already mention in job sheet phone network was not working properly
I am already registered refund to flipkart
They denied for replacement of products and refund

Seeking for help

I ordered a product on Flipkart on 5th sep its promised delivery on 8th sep it delayed.im not judging u on delay.ur a national company ur showing false tracking details.still now product not reached.i contacted customer support they are also not responsible well.delhivery courier service they sent. my order id[protected]

Have orderd one wallet of 451 they said wait for 5 sept 2019 by refund will credited but they did not give any refund and mobile of redmi k 20 6 gb 128 gb storage on 25 august and cancel on 29 august i did not receive product dew to late delivery it was 23999 rupees cost on emi and any refund they make frodus of 24500 they said refund already transferred but amt is not credited i have call 100 times on flipkart mera emi abhi talak nahi aaya...