Claimed

Flipkart Complaints & Reviews

2.8
Updated: Feb 26, 2026
Complaints 47285
Resolved
25494
Unresolved
21791
Contacts

File a complaint to Flipkart

Having problems with Flipkart?

File a complaint and get it resolved by Flipkart customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Flipkart reviews & complaints page 1159

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Shaikh090
from Delhi, Delhi
Sep 20, 2019
Report
Copy

Address: Pune, Maharashtra, 411017

Don't buy phone through flipkar. Seller promise that they will give replacement in 10 days but they don't give.
I bought vivoz1x and i am in policy. Picture coming blurred.
I asked for replacement and technician visited and he rectify that camera is faulty but flipkart rejected my return.
Flipkart and seller are making fool to the customer. I am still calling for this issue to flipkart and still waiting for revert.
This seller make fool. Don't buy phone through this seller if you don't want to waste your money.
Flipkart customer support has been notified about the posted complaint.
Verified Support
Sep 20, 2019
Flipkart Customer Care's response
Hi Shaikh, Thanks for getting in touch. We are sorry to inform you that we are unable to find your order details from the shared information. Request you to share the order ID in order to assist you further. Hope to hear from you soon.
Sep 20, 2019
Updated by Shaikh090
OD[protected]
Sep 20, 2019
Updated by Shaikh090
My order I'd is OD[protected]
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    D
    Divyesh Bharada
    from Delhi, Delhi
    Sep 20, 2019
    Resolved
    Report
    Copy
    Resolved

    I ordered redmi k20 pro for myself but seller cancelled the order so i ordered again but it cancelled again by seller and after 2 days flipkart blocked my account. I have around 8k worth gv in my account i contact customer care and asked for reason they said that order you purchase was not for personal use. I asked for refund my money but they refused to give.
    Oct 22, 2019
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Sep 21, 2019
    Flipkart Customer Care's response
    Hi Divyesh,
    We are sorry to let you know that our systems have observed a trend in your purchase history that suggests that the items you've purchased are usually not intended for personal use. This would also mean that you will no longer be able to login to your Flipkart account.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      sud365
      from Patna, Bihar
      Sep 20, 2019
      Resolved
      Report
      Copy
      Resolved

      Address: AX231 ATHENA BLOCK, ASHIANA SUNCITY, NEAR BALIGUM, BPCL PETROL PUMP, East Singhbhum, Jharkhand, 831012

      Bought a product on 7th september order id od[protected], ever since the item was delivered i. E. On 12th september i am raising a return request. I have raised a request for return 3 times & all the time return got rejected. I have talked to the customer service representative also but each time they lodge my complaint & ask me to wait for 72 hours as it is their response time to resolve any issue & then again after contacting the customer service representative again they are lodging the complaint inspite of resolving the issue.
      Oct 23, 2019
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Sep 21, 2019
      Flipkart Customer Care's response
      We will revert on it.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        R
        Rajesh291996
        from Karimnagar, Andhra Pradesh
        Sep 20, 2019
        Resolved
        Report
        Copy
        Resolved

        I have ordered mi smart led tv on september 1 with order id - od[protected] and at the time of installation jeeves engineer came to install the product but when he opened the package the tv remote is missing and he forwarded the issue regarding missing parts to flipkart. But flipkart said that they will not provide replacement instead they will provide refund. The policy clearly says there is 10 days replacement. Also flipkart cheated me regarding the seller. I ordered through seller 'trucomretail" but received product from sane retail pvt. Limited. Check screenshot and you will know it. They said that they will send techician to visit regarding missing parts on or before september 19 but no technician came to visit my home. When i made call to flipkart regarding technician visit they just extended the date to september 24 and my return policy ends on september 21. They are cheating people by not providing solution but they keep extending the date. I ordered this product on september 1 but still my issue is not solved
        Sep 27, 2019
        Complaint marked as Resolved 
        They successfully returned the product and provided the refund also
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Sep 21, 2019
        Flipkart Customer Care's response
        we will revert on it.
        Sep 21, 2019
        Updated by Rajesh291996
        since the return is done by flipkart(not done by me) and flipkart is saying that they will provide only refund but not replacement, I am giving you two chances
        1) Either provide the return and refund process immediately or
        2) Provide me remote which is missing and install my mi smart led tv but don't extend the date saying that you will provide solution. It will be a waste of time for me. Already you have extended the technician visit date from september 19 to september 24
        Sep 25, 2019
        Updated by Rajesh291996
        Now again extended the return pickup date from september 24 to september 28
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          Y
          YOGESHA D S
          from Mumbai, Maharashtra
          Sep 20, 2019
          Resolved
          Report
          Copy
          Resolved

          Address: Bangalore, Bangalore, Karnataka, 560096

          Hello good morning. My name is yogesha d s. This complaint on delivering defective or duplicate device. I purchased vivo v15pro by flipkart delivered on 7th sept. I use that device and i find this is a defective or duplicate device show as vivo v15 pro. And this device have a lot of issues like camera. Battery. So i request for replacement and tecnicians visit and not do anything but tech say there is no issue so flipcart not accepted so please solve this issue. I will show about this issue its a defective device or duplicate device anywhere anytime so contact me.
          My number is [protected]
          Oct 27, 2019
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Sep 20, 2019
          Flipkart Customer Care's response
          Hi Yogesh, We're sorry to hear that you're facing issues with your OD[protected].We'd like to let you know that the technician has confirmed that the issue has been resolved in your device. Hence, the seller will not be able to accommodate the return request. However, if you are facing any issues with your product, kindly contact brand authorized service center so that they will help you out. Your kind understanding is appreciated.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            Alan Emmanuel
            from Mumbai, Maharashtra
            Sep 20, 2019
            Resolved
            Report
            Copy
            Resolved

            Already i contact with flipkart care about can not access game zone. They said they are working on the issue. Even after one week there is no change it is blocked still.
            Now they are not responding to the complaints also.
            They are not giving any explanation for this. But some of my friends are able to play some are not. Till the date there is no response from there side.
            Oct 24, 2019
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Sep 20, 2019
            Flipkart Customer Care's response
            Hi Ribha, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details from the shared information. Request you to share the register email ID or contact number in order to assist you further. Hope to hear from you soon.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              ayaz9699
              from Mumbai, Maharashtra
              Sep 20, 2019
              Resolved
              Report
              Copy
              Resolved

              Address: 131 /3b 2 begum purwa nai basti kanpur

              Order placed: your order for oricum blue-774 runnin... With order id od[protected] amounting to rs.291 has been received.
              I m mohd ayaz i receved delivery masseg but did not receved the product till now. Please take action
              My delevery date show me on massege is 17 sep but 17 sep i was recei massege from flipcart that your order is delayed now your product will deleverd in 26 sep but suddenly 19 september 7:15 pm i receved masseeg that my products was deleverd but i did not receved my product.. Pleas resolve my complaint.
              Oct 23, 2019
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Sep 21, 2019
              Flipkart Customer Care's response
              We will revert on it
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                D
                Definite2810
                from Mumbai, Maharashtra
                Sep 20, 2019
                Report
                Copy

                Address: ARYABHATTA HOSTEL, NATIONAL INSTITUTE OF TECHNOLOGY AGARTALA, JIRANIA, TRIPURA, 799046

                I am not able to login my account since a long time. I have complaint two times. But the problem didn't resolved. They told my account was blocked because the goods i order was not for personal use. But they are wrong, i'm using flipkart since a long time and i had ordered many things for personal use. Last two orders was of mobile and they cancel the order by telling that the product is not in stock. Then, why they took order. I ordered single piece of mobile for personal use and they told i'm not ordering for personal use. I already paid for order one time and they cancel the order for the same reason. What the hell is wrong with flipkart??? All the fault is of flipkart and i am facing punishment. I need it to be resolved as soon as possible.
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Sep 20, 2019
                Flipkart Customer Care's response
                Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your order details from the shared information. Request you to share the order ID in order to assist you further. Hope to hear from you soon.
                Sep 20, 2019
                Updated by Definite2810
                My order id is OD[protected].
                Sep 27, 2019
                Updated by Definite2810
                What is the progress of my case?
                What the ### is wrong with you? You have not solved my problem from last two months. This type of ### services provide you. That's why you are not earning more than Amazon. You will never rise. Your company will go to hell one day. #flipkartMC #FKMKB
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  K
                  Kiran N Reddy
                  from Mudigere, Karnataka
                  Sep 19, 2019
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: 562110

                  I myself ordered and received samsung mobile handset from flipkart 2gud refurbished catogory on 12/09/2019 by prepaid payment method...
                  The phone i received was found faulty since the home button and back key was not working...
                  I made a return request but it was cancelled after 4-5days...
                  This is really bad and worst experience since every customer who buys expect good service and valuable...
                  Please make me ease in this process and solve the same as early as possible...

                  THANK YOU

                  KIRAN N
                  [protected]
                  Oct 22, 2019
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 21, 2019
                  Flipkart Customer Care's response
                  Hi,
                  Thanks for getting in touch.
                  We are sorry to inform you that we are unable to find your order details. Request you to share us the order details or get in touch with our customer support number[protected].
                  You can also check your order status here: http://fkrt.it/bqWLi~NN
                  Hope to hear from you soon.
                  Verified Support
                  Sep 21, 2019
                  Flipkart Customer Care's response
                  irrelevant complaint
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    P
                    Peeru shak
                    from Hyderabad, Telangana
                    Sep 19, 2019
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: Jublihills, 500033

                    Hi Sir,
                    I order samsung phone through flipcart on 12th Sept 2019 for my friend birthday gift, They give expected devilry 14th Sept but they did't deliver itm after that change delivery date 16th sept and again 19th sept, Then finally without any intimation cancel my Order.
                    I try to reach flipcart CC they saying item not available, Then if item is not available why they put it in cart for increasing user they can paly like these checp tricks.
                    They are wasting my time and money, And i am unable to give gift for my frnd on his birthday.
                    Please take action on this ASAP.

                    Reach me:-
                    Peeru.[protected]@gmail.com
                    Phone:-[protected]
                    Oct 22, 2019
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 21, 2019
                    Flipkart Customer Care's response
                    Hi, ​​​​​​​​​​​​​​​​​​​
                    We are sorry to let you know that your order for Samsung Guru 1200 has been canceled due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 19 Sep 19 and it will be reflected in your account by 24 Sep 19. Hence, closing the complaint from our end. Your kind understanding is appreciated.
                    nforeseen reasons what, Because of you i unable to give gift fro my friend.
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      Abhi8426
                      from Surat, Gujarat
                      Sep 19, 2019
                      Resolved
                      Report
                      Copy
                      Resolved

                      take more money against the invoice amount

                      Address: Samundra Township, Kutch, Gujarat, 370421

                      On 14.08.2019, i was purchases the Vivo Z1pro from flipkart website with two offers.
                      With these offers i have to pay Rs 14437 and same digit invoice detail also generated .
                      Now i am paying extra amount Rs14990 vs Rs 14437 . When i complaint to Flipkart customer care they have no answer for the same .I have attach my invoice detail for your reference.
                      I want money back and block the flipkart to make customers fool . They...
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy
                      E
                      Erick Vaughan
                      from Mumbai, Maharashtra
                      Sep 19, 2019
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: Near railway station tilakward sohagpur district hoshangabad, Hoshangabad, Madhya Pradesh, 461771

                      I ordered a sports shoe named begone sports shoe of blue colour... As i was eagerly waiting for the deleiverence.. But when i got it it was of blue colour i was totally disappointed... So there should be some value for customers order.. Because whenever the customer is ordering something they surely want that product of course of same colour and details.
                      Oct 23, 2019
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 20, 2019
                      Flipkart Customer Care's response
                      Hi Erick, We are sorry for the trouble caused. However, the seller has initiated a return request for a replacement of Begone Stylish Sports Shoe For Men Running Shoes For Men (Blue). We are happy to let you know that the courier service provider has confirmed the pickup from your address by 23 Sep 19. Once the product is picked up, seller will initiate the for a replacement.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        P
                        prajakta wangade
                        from Vasai-Virar, Maharashtra
                        Sep 19, 2019
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Mumbai City, Maharashtra

                        I ordered Redmi Note 7 pro on 12 september, 2019 from flipkart.com for which i made online payment of Rs.13, 999/-.
                        As expected date was 14 September, 2019 but my order got delayed by 18 september, 2019. order no:-OD[protected] And today on 19september, 2019 flipkart is delaying it till 23 september, 2019.
                        I urgently required phone for use i couldn't even pay fromother shop because i already made payment..! I am making call to flipkart customer care helpline no:[protected] from last 4-5 days, customer executive are not having proper information and after 2-3 asking for feedback of their conversation and that is really annoying..!
                        I even track my order details on ekart logistics that is courier service of flipkart but still didnt got proper status of my order.
                        Pleaseee helpp to get my order or either my money which i paid to flipkart for Redmi note 7 pro..!
                        Flipkart should pay compensation for delay of delivery .
                        Sep 21, 2019
                        Complaint marked as Resolved 
                        Thankyou..! My Complaint is resolved. Consumer Complaint registered my complaint n gave me complaint Id through mail and then i got call from them asking for details.But due to some technically phone issues I could not have proper conversation.! Flipkart's Customer Care commented on my complaint that we will revert on it. Issue got resolved.
                        Flipkart customer support has been notified about the posted complaint.
                        Sep 19, 2019
                        Updated by prajakta wangade
                        i cancelled the order on 19september, 2019 and ask for refund..!
                        Verified Support
                        Sep 21, 2019
                        Flipkart Customer Care's response
                        We will revert on it.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          R
                          RIYA PANI
                          from Nagar, Rajasthan
                          Sep 19, 2019
                          Report
                          Copy

                          Address: M1408, silicon city,amrapali sec -76 ,Noida, Gautam Buddh Nagar, Uttar Pradesh, 201304.

                          On 25th of July 2019 at midnight 12 o clock a popup came to my screen that Flipkart is running a pre-monsoon offer where i saw mobile phones and laptop was being sold in great offers and the offer lasted for 15 min so i selected the laptop which was on sale and clicked on the payment option so it redirected to paytm and as i had some amount in paytm money so i added amount and did transaction but i did not received and confirmation msg saying your order is being placed.i waited for two days and then i report this to paytm and Flipkart both companies but none is willing to take any action . As a consumer now i feel scared that why i downloaded there app and do shopping .i want my money back amount was of Rs 1247 to Danish store .Kindly help my mail id is [protected]@gmail.com
                          Flipkart customer support has been notified about the posted complaint.
                          you visited fake website and you paid the money without confirmation site is fake or fraud site.
                          I confirmed you visited website pre-mansoon-sale.tk is fake website.
                          Moreover that site is not Flipkart site.

                          you visited using Chrome browser

                          I think flipkart does not have responsible for your action
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            sp.kannan28
                            from Salem, Tamil Nadu
                            Sep 19, 2019
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: Harur Main Road, Vasalaiyur, Salem, Tamil Nadu, 636122

                            Dear Sir / Madam, I need to close my cardless credit EMI for my Home loan purpose. Because its shown in my cibil report and affected my report. I am ready to pay the full amount. Already we discussed 18.09.19 be evening. Kindly clear my issue within this week 22nd sep.
                            Regards
                            Kannan S.P
                            [protected]
                            sp.[protected]@gmail.com
                            Oct 31, 2019
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 26, 2019
                            Flipkart Customer Care's response
                            We will revert on it.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              M
                              Maya Maya
                              from Vasai-Virar, Maharashtra
                              Sep 19, 2019
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: Thane, Maharashtra, 401305

                              Today I received call from CSE team, they said that I can't get my order because of courier dept having some issue.
                              My question is if they said that they delivered my order then what is the problem?
                              As per courier dept they mentioned a name, my order delivered to Anil Patra how come is my family member?
                              Flipkart is a big brand, I think Flipkart is a agent. I have recording too but I can't sending it to you.
                              I want my order what I ordered, if not possible then I hope you are doing some strong action against the Flipkart & whole process team. Who are responsible for that issue
                              +1 videos
                              Oct 24, 2019
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 21, 2019
                              Flipkart Customer Care's response
                              We will revert on it.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Sunil6050
                                from Mumbai, Maharashtra
                                Sep 19, 2019
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: Gurugram,, Gurgaon, Haryana, 122101

                                I have ordered real me 5pro phone on 11th Sept and delevery boy come to 12th Sept to despatch my order.i have purchased this phone with exchange offer but delivery boys says your phone condition is not good as he did not accept my phone and ask for phone value money I paid by Card but transaction failed I didn't have any option for paid I request to delevery boy for cancelled my product he cancelled but my status shows delivered I raised complain to flipkart help line number on 12th september they gave me 18th Sept solution date but I didn't get any solution till now.please provide me solution for the same .
                                I got below mail from flipkart.
                                Message from Flipkart
                                Tue, 17th Sep'19
                                Hi Sunil, We’re writing to you about your order OD[protected] for ''Realme 5 Pro (Sparkling Blue, 128 GB)'' under an exchange offer. We understand that the Wishmaster was unable to complete the pick up of the exchange product. We see that your order has been delivered to you on September 12, 2019 and you have paid the difference amount. We understand that the status of the exchange product is marked as 'Picked' instead of 'Canceled'. We are sorry to let you know that the incorrect status has been updated due to unforeseen technical issue. However, you can consider this email as confirmation that the exchange phone was not picked up by the wishmaster and you have received the 'Realme 5 Pro (Sparkling Blue, 128 GB)' by paying the exchange product value of Rs. 2300/- as per the update shared by the courier service provider. The seller is unable to change the status of the exchange product as it is already updated. We are providing feedback to the seller and to their partnered courier service provider so that they can put in additional measures in place to make your shopping experience a delightful one. If there’s anything else we can help you with, please let us know by visiting our Help Centre: https://www.flipkart.com/helpcentre A short survey will be sent to your registered email address to get your feedback on the resolution provided and this conversation. You can confirm if you're happy with the resolution provided by choosing 'Yes' or 'No'. You can also rate our conversation experience on a scale of 1 to 5; Rating between 1 to 3 would mean that you were not satisfied. Rating of 4 would mean you are happy and 5 would mean that you are extremely happy. Your feedback is really valuable to us as it will help us enhance your experience. We would like to thank you for your understanding. Thank you for shopping with Flipkart. Have a nice day!

                                Thanks,
                                Vidya DG
                                Flipkart Customer Support
                                Sep 21, 2019
                                Complaint marked as Resolved 
                                My issue not resolved till now.i didn't get any response from flipkart team.please look into it.
                                Flipkart customer support has been notified about the posted complaint.
                                Sep 19, 2019
                                Updated by Sunil6050
                                I didn't get any response from flipkart team related my issue.kindly help me.below pasted is my order Id OD[protected]

                                Sunil kumar
                                Sep 21, 2019
                                Updated by Sunil6050
                                I didn't get any solution till now. almost 24hrs has been gone. Please provide me solution.
                                Verified Support
                                Sep 21, 2019
                                Flipkart Customer Care's response
                                We will revet on it.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  B
                                  Bills23
                                  from Bengaluru, Karnataka
                                  Sep 19, 2019
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: 560017

                                  Dear sir,
                                  I had ordered a blueair air purifier 280i via flipkart which cost me ~27896 inr. Today i have received the delivery. The flipkart delivery package cover mentions blueair 280i air purifier, but inside i have been provided with a single cob led wall light. I have already called up and filed a complaint with flipkart customerservice. The complaint number is in[protected]. I am also attaching the photo of the received product with this email.
                                  I had only heard in some facebook posts mentioning such issues but never imagined this would happen to me.
                                  I am really worried since the amount paid is large and the product received is different and of a much lesser price.
                                  Also today i received an email from flipkart that they are proceeding with an fir on the seller and want my consent which i have provided. The issue is that they are saying that it will take 20 days for resolution and i don’t want to wait for that long and want my money back since this is not a small amount. I have requested flipkart to take back the product i received and refund the amount, but not sure if they will comply. Why should i wait for 20 days for no fault of mine. Flipkart should take back the delivered product, refund the amount and deal with the seller however they want.
                                  In the attached photo of the received product you can see clearly that the product slip mentions blueair air purifier but the package contains wall lamp.
                                  Flipkart order id : od[protected]
                                  Flipkart complaint id : in[protected]

                                  Samar singh
                                  Oct 22, 2019
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 20, 2019
                                  Flipkart Customer Care's response
                                  We will revert on it.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    Amrita Nerurker
                                    from Raia, Goa
                                    Sep 19, 2019
                                    Report
                                    Copy

                                    Address: 403601

                                    My flipkart account is blocked and i have payed my paylater dues through the following link sent my a customer support executive mohammad safi
                                    https://rzp.io/i/BIRsTxF

                                    But m still getting calls and emails saying i have not paid the amount
                                    Email id [protected]@gmail.com
                                    Contact [protected]

                                    I am writing emails but your customer support is very poor
                                    Please update your system and stop calling me
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 20, 2019
                                    Flipkart Customer Care's response
                                    We will revert on it.
                                    Sep 21, 2019
                                    Updated by Amrita Nerurker
                                    See the screenshot

                                    I am continously following up but ur customer support is very poor.. My account is blocked so I cannot even contact them

                                    Sep 22, 2019
                                    Updated by Amrita Nerurker
                                    Hi I am awaiting response from you.. Its been so long I am following up really pathetic service
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      A
                                      Amalcristiano
                                      from Mumbai, Maharashtra
                                      Sep 19, 2019
                                      Report
                                      Copy

                                      Address: Flipkart, Thrissur, Kerala

                                      Respected sir,
                                      Im a college student. I buy redmi 4 two months ago. And last week it is cannot charge. So im approach mi service center. They say your product (Redmi 4) is a secondhand sale. So they can't repair it. If im repair it, it will again damag because its parts were secondhand. So i need my money back. My one month salary gone. Please help me. Need refund
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 20, 2019
                                      Flipkart Customer Care's response
                                      Hi, We are sorry for the trouble caused. We would request you to share the written proof from the authorized service center so that we can assist you accordingly. Hope to hear from you soon.
                                      Sep 22, 2019
                                      Updated by Amalcristiano
                                      Please give refund... i want buy new mobile.mi center says its a duplicate mobile. So you can file a case against flipkart...pls give my refund.
                                      Here is the written proof of that duplicate mobile

                                      Its a requet

                                      Sep 22, 2019
                                      Updated by Amalcristiano
                                      Please contact me... (only know malayalam language )

                                      Amal antony
                                      [protected]
                                      Thrissur, Kerala
                                      It is the written proof of mobile form service center
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit