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Flipkart Complaints & Reviews

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Updated: Dec 15, 2025
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M
Mou316
from Mumbai, Maharashtra
Sep 9, 2019
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Address: Bangalore, 560084

Hi all,

I had purchase dell laptop from flipkart but when i had placed replacement for that product due to slowness. I had received totally different laptop with other specifications and instead of 15.2 inches i got less than 14.5 inches it's been more then 2 months m following but no response whatsoever.

Please help to resolved this issue.

Thank
Flipkart customer support has been notified about the posted complaint.
Verified Support
Sep 09, 2019
Flipkart Customer Care's response
Hi,
We are writing to you about your recent order for the Product Dell Inspiron 15 5000 Ryzen 3 Dual Core - (4 GB/1 TB HDD/Windows 10 Home) 5575 Laptop
We are sorry to let you know that your return request cannot be fulfilled by the seller as the courier partner has confirmed the delivery of the item to the customer with the product being intact.
Sep 09, 2019
Updated by Mou316
Dear All,

Here my concern is not about product was intact or not.
I have received different laptop and moreover I have all details to prove that and am keeping complaining almost 2 months and you people are least bother about it.

As you have mentioned that seller had confirmed with delivery partners product was being intact.

It's clear that product what I had received is different laptop then which I had order.

Look either you can refund, replace the product

I had requested many times that send your technician to cross verify products .

Looking forward with positive solution for this issue.

Thank you.
Sep 11, 2019
Updated by Mou316
Any update?
Sep 13, 2019
Updated by Mou316
Can I have update on this.
Sep 17, 2019
Updated by Mou316
Hello
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    A
    Anil Gol
    from Mumbai, Maharashtra
    Sep 9, 2019
    Resolved
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    Resolved

    I placed order of mobile for my friend's son on flipkart, i placed the same order three time and the payment was also debited from credit card, but without any reason it was canceled by the seller. Flipkart block my account saying that i am not buying this for personal use. I mailed him many time that i ordered all type of things for my group friends and relatives but they are not checking the reality and giving the same reply. Please take strict action and active my account.
    Sep 14, 2019
    Complaint marked as Resolved 
    Thanks and I am happy that my account have been active now and problem is solved by flipkart. Thanks for your action and help.
    Flipkart customer support has been notified about the posted complaint.
    Sep 09, 2019
    Updated by Anil Gol
    I am flipkart plus member and flipkart pay later customer.I am losing my plus member benefits and my super coin balance also.And I want to pay my flipkart pay later payment of last month and due date is 10/09/2019.But this time I won't be able to pay my payment.This impact on my reputation.I request for all above mentioned things but they are not understanding anything.please take action as soon as possible.
    Verified Support
    Sep 10, 2019
    Flipkart Customer Care's response
    We will revert on it.
    Verified Support
    Sep 10, 2019
    Flipkart Customer Care's response
    We will revert on it.
    Sep 14, 2019
    Updated by Anil Gol
    My Problem is Solved, Thanks
    Verified Support
    Sep 15, 2019
    Flipkart Customer Care's response
    Hi Anil,
    We to let you know that our systems have observed a trend in your purchase history that suggests that the items you've purchased are usually not intended for personal use. This would also mean that you will no longer be able to login to your Flipkart account.
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      F
      faranchand
      from Chidambaram, Tamil Nadu
      Sep 8, 2019
      Resolved
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      Resolved

      Website: Altbalaji.com

      I accumulated flipkart plus points from my purchases, and i redeemed altbalaji 1 year subscription coupon code. When i tried that code in their website it said invalid code in my mobile and laptop, and i contacted flipkart to notify the error, they said they'll resolve the issue and they said they'll call to my registered mobile number within 2-3 days, i informed them i'm living in uae and i told them i can't answer the call because of roaming charges and i told them to call my uae number, but they called me again and again in my india number and they told i'm not answering the call in my uae number when i didn't received any call in my uae number.

      I contacted them again to solve the problem, but they started to say i can only avail that subscription if i live in india. I told them two of my friends using the same subscription in my accommodation while sharing the same wi-fi. And they said they'll escalate the issue to technical team, but still no hope.
      Oct 2, 2019
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Oct 02, 2019
      Flipkart Customer Care's response
      Hi Faranchand,
      We are sorry to say we can not contact with an international number so we are sending the mail
      We are sorry for the trouble you had to go through.
      Hi There,

      I have also faced the same issue today 18 august 2021 12 month subscription super coins redeem from flipkart now it shows invalid i have lodged complain to Flipkart now i am waiting for the positive resolution.
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        K
        kalu pal
        from Delhi, Delhi
        Sep 8, 2019
        Resolved
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        Resolved

        Address: Vill+po :-mongla bandh, Pakur, Jharkhand, 816117
        Website: Phir se return kaise kare

        I am cancell the by mistake in return
        How is this solve sir ise phir se kaise return kaise kare display me to nhi likha hai return options to him ese kaha se return karae jo samay hum order diye the accha nhi hai kharab hai saman to aap hume iske badle me same dusra saman de dijiye nhi to bata dijiye kaha se hum phir return kar sake iske liye hum aapke shukra gujarat rahenge
        +1 photos
        Oct 12, 2019
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Sep 09, 2019
        Flipkart Customer Care's response
        We will revert on it.
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          lavanya ramesha
          from Mumbai, Maharashtra
          Sep 8, 2019
          Resolved
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          Resolved

          Address: Bangalore, Karnataka

          We have received the order on saturday morning dt. 7.9.2019, after giving the delivery the boy stolen my husband shoes. I have noticed in the cctv camera when we are not able to find the shoes.
          This is really scary because we believe the fliftcart, and think the boys come for delivery they are under abservation of fliftcart and we can believe easily.
          If this happens a question raises weather online purchase is safe or not because the delivery boys may be dangerous to the life and property o[censored]s.
          This issue made us to think twise for next purchase.
          Kindly take action and assure us the safety.
          Consumer of fliftcart
          Lavanyaramesh
          Advocate
          Oct 10, 2019
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Sep 09, 2019
          Flipkart Customer Care's response
          We will revert on it.
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            R
            ramangoyaall
            from Samalkha, Haryana
            Sep 8, 2019
            Resolved
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            Resolved

            Address: 123029

            I requested return on flipkart for problem in mobile phone but they rejected it 5 times. I called 70-75 times and wasted approx 25-30hrs on it but no issue ressloved just they say to wait 24-48 hrs always. It is a scam by flipkart to steal money from customers. I need refund of my product and compensation for wastage of my time. Order id:od[protected]
            Oct 11, 2019
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Sep 09, 2019
            Flipkart Customer Care's response
            Hi,
            Thanks for getting in touch.
            We are sorry to inform you that we are unable to find your account/order details. Request you to share us the order details or get in touch with our customer support number[protected].
            You can also check your order status here: http://fkrt.it/bqWLi~NN
            Hope to hear from you soon.
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              A
              Adithya Somaraj
              from Mumbai, Maharashtra
              Sep 8, 2019
              Resolved
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              Resolved

              Address: 400076

              I have been trying to make a purchase using debit and credit cards o[censored]nion bank of india and hdfc bank. These cards i have used with flipkart many times before and am using with other vendors (Eg amazon) regularly. I received the message "transaction was declined on the basis of risk checks". This problem does not arise when i use the same cards on a different flipkart account. I do not wish to switch accounts as i have considerably high number of supercoins in that account.
              Please advise how to clear this, so that i can make payments as before.
              I wish to make a purchase. I tried contacting their customer care and i have subsequently received one standard response after another promising this issue will be resolved in 24 hours, 48 hours... It's now 1 month later!! Appalling response from customer care. No response from anyone with any sensible information. Just the same standard responses. Seems impossible to get to someone who can resolve the problem. Does flipkart want customers???
              My account email is adithya. [protected]@gmail.com
              Oct 22, 2019
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Sep 09, 2019
              Flipkart Customer Care's response
              We will revert on it.
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                A
                Abhi Aich
                from Guwahati, Assam
                Sep 8, 2019
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                Address: Bongaigaon, Assam, 783380

                Respected sir
                My flipkart account has been deactivate by saying that i have purchased many products under same category. If i have purchased many mobiles. Whats wrong with that.in my area many people dnt knw to order from online so they insist me to buy mobile for them. I have 2000 amount as gift cards in my accouny which i cant use because of login error. Also i have many coins ready to reedem now. Almost 5000 of amount has been locked into this account. Earlier also when i was about to reedem my coin for gift card from another flipkart account they locked my account. When they are not allowing us to use such coins then whats the use of giving plus title to us.
                My account id: [protected]@gmail.com
                Thank you sir
                Abhijit a
                Flipkart customer support has been notified about the posted complaint.
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                  A
                  Aleeshax3
                  from Delhi, Delhi
                  Sep 8, 2019
                  Resolved
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                  Resolved

                  Address: New Delhi, Delhi

                  I wanna give u zero rate as per you didn't send my parcel on expected time, ur service too bad delivery boy didn't make me any calls or he didn't come to my doorsteps having said that what your messages coming on my phone that ur parcel undelivered today because you didn't make any contact with us and it was a big lie your delivery boy didn't try to make any contact with me it's very hassle full i hope guys you read my comments really fully time waste app i'm w8ting for my parcel for 2w.
                  Sep 8, 2019
                  Complaint marked as Resolved 
                  OD116429163198764000 this one too is order id
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 09, 2019
                  Flipkart Customer Care's response
                  We will revert on it.
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                    K
                    Kamal Suresh Budhrani
                    from Pune, Maharashtra
                    Sep 8, 2019
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                    I tried accessing different account using same mobile and they blocked it

                    Account name : kamal budhrani
                    Mobile : [protected]

                    Other account
                    Account name : navika budhrani
                    Mobile : [protected]

                    Already i contact with flipkart care about can not access game zone. They said i used different account in same ip, so they blocked game zone also i have a question, in same ip i can't access different accounts for game zone but how they accept orders through same ip used by different accounts?
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 09, 2019
                    Flipkart Customer Care's response
                    Hi,
                    We are sorry to let you know that the sellers and Flipkart reserve the right to disqualify You from the benefits of this Contest if any fraudulent activity is identified as being carried out for the purpose of availing the benefits under this Contest. Hence, we are closing this complaint from our end.
                    Sep 09, 2019
                    Updated by Kamal Suresh Budhrani
                    There was no fraudant activity and this is a great excuse to close the complaint no issue I will move to amzon from now on and let othe friends and collegue know that not use cheap flipkart
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                      S
                      sravanmudhiraj
                      from Mumbai, Maharashtra
                      Sep 8, 2019
                      Resolved
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                      Resolved

                      Address: 219/4, Adilabad, Andhra Pradesh, 504251

                      When i login my account on flipkart then it will show an error 'login unsuccessful' (On pc) and 'something went wrong' (On app).
                      Please resolve my issue as soon as possible and also tell me the reason, why my account not logged on flipkart?

                      My login details are as follow:

                      [protected]@gmail.com
                      Sravan1122

                      Please unblock or send the mobiles and led tvs invoice msgs
                      Oct 10, 2019
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 09, 2019
                      Flipkart Customer Care's response
                      Hi,
                      We're sorry to let you know that our systems have detected that you've been making unfair use of the offers under our Token Of Apology program. This would also mean that you will no longer be able to login to your Flipkart account.
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                        D
                        Divya Adhikari
                        from Hyderabad, Telangana
                        Sep 8, 2019
                        Resolved
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                        Resolved

                        Address: Himayat Nagar Street Number 15, Hyderabad, Andhra Pradesh, 500029

                        Actually i have ordered sunglasses and it is not fitted to my face so i have raised return but due to their system error it is not updated as delivered and they called me and asked the picture and i have sent the invoice and product pictures and i continuously called them and they were asking for time only and they gave me mail saying that the issue will be resolved by 7th september 2019 but it is not resolved yet and today also i called them and again they are asking me for 24-48 hrs time to get back to me.
                        They are not acting on this and continuously asking for 24-48 hours to pick the product and return my money.

                        If there is a problem with their system why should i be the victim. My money got stuck and i cant keep the product which is not fit for me.

                        Please help me in this issue
                        +2 photos
                        Oct 14, 2019
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 09, 2019
                        Flipkart Customer Care's response
                        We will revert on it.
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                          Vishal0603
                          from Mundi, Madhya Pradesh
                          Sep 8, 2019
                          Resolved
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                          Resolved

                          My flipkart account got deactivated on 07 september 2019 and it contained 2000 worth of gift vouchers in it. I am not able to login to my account since then and it every time says "login unsuccessful please retry in a minute". Please resolve this problem as it is my hard earned money and 2000 inr is not a small amount for me, i want my money back.
                          Vishal soni
                          Flipkart account phone number-[protected]
                          Email - [protected]@gmail.com
                          Oct 20, 2019
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 09, 2019
                          Flipkart Customer Care's response
                          We will revert on it.
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                            L
                            Linkan Maity
                            from Bhubaneshwar, Odisha
                            Sep 8, 2019
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                            Address: A/738/MH/2, BRAHMAPUR NIVA PARK, PHASE 2, PSU. BANSDRONI, Kolkata, West Bengal, 700068

                            About poco f1 trouble
                            1. From day 1 phone not working properly.
                            2. Complained with in 10 days replaced guarantee date
                            3. Rejected replacement guarantee without communicated me.
                            4. With in 45 days the phone (Poco f1) was died automatically.
                            5. Flipcart denied to give replacement.
                            6. Harrased by the service center and ask to deposit the phone.
                            About extra interest on poco f1
                            1. Bought this product on no cost emi.
                            2. After purchase sailer charged extra around rs.1500 for 6 months interest on emi.
                            3. Provide low cost invoice bill instead purchase price.
                            +3 photos
                            Flipkart customer support has been notified about the posted complaint.
                            Sep 08, 2019
                            Updated by Linkan Maity
                            OD[protected]
                            B4 booked the phone no cost emi price reflected RS 23999/6. After booking RS 4241.80 * 6 = RS. 25, 450.80
                            Verified Support
                            Sep 09, 2019
                            Flipkart Customer Care's response
                            We will revert on it.
                            Sep 13, 2019
                            Updated by Linkan Maity
                            Haven't get any response from concern team
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                              S
                              sarveswaran raman
                              from Chennai, Tamil Nadu
                              Sep 8, 2019
                              Resolved
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                              Resolved

                              Address: 601204

                              .. I was on my phone on 31.8.19. Logo with the message watching filipkart plus ever wang, as in 1964, a cell phone paytm the money paid, but my cell phone to the order related to any information because they suspect the i paym in the complaint was lodged in vain your filipkart plus logo using the cheating appears to be moving on this point that they are investigating my refund available document word
                              +3 photos
                              Sep 9, 2019
                              Complaint marked as Resolved 
                              Plz delete My complaint this time I upload photo is wrong
                              Flipkart customer support has been notified about the posted complaint.
                              Sep 08, 2019
                              Updated by sarveswaran raman
                              Plz one picture order no M348516 is fault'upload plz delete 3rd picture my complaint

                              Sep 08, 2019
                              Updated by sarveswaran raman
                              Plz delete the 3rd picture is not related this issue please amble request delete that picture to my complaint this is rang uploaded
                              Sep 08, 2019
                              Updated by sarveswaran raman
                              Plz delete my complaint this time because photo one photo upload is wrong my complaint 3rd photo is wrong
                              Sep 09, 2019
                              Updated by sarveswaran raman
                              Plz remove my this complaint this time
                              Verified Support
                              Sep 09, 2019
                              Flipkart Customer Care's response
                              Hi,
                              We would like to inform you that any offers appearing anywhere other than on our website (https://www.flipkart.com), Flipkart Lite/mobile site or app are not from sellers on our portal. Also, kindly note that in case of any monetary loss due to fraud by such websites, you may file a complaint with the cyber cell for support. However, as per your request, we will not be able to delete the attachment shared by you kindly contact the Portal helpline.
                              Sep 09, 2019
                              Updated by sarveswaran raman
                              PlZ my complaint upload 3rd picture is wrong so delete this picture
                              This picture not related to this issue I comments meny time but not detected this picture plz delete the picture immediately sir
                              Verified Support
                              Sep 10, 2019
                              Flipkart Customer Care's response
                              .
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                                neelesh@raj
                                from Kolkata, West Bengal
                                Sep 8, 2019
                                Resolved
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                                Resolved

                                Address: Nalbari, Assam, 781335

                                Maine karib 10 din pehle ek livpure ka 1 ton 3 star ac dekha, may usko lene k liye flipkart voucher purchase kiya but next day jab usse buy krne gya to currently out of stock in your pin code 781335 likh rha hi 10 din se jab ki pehle wo delivery kr rha tha
                                Maine flipkart costumer care se v bat ki seller se v bat ki but koi mera help nhi kr rha mera paisa fas gya hai isme, so please meri madad ki jaye
                                +1 photos
                                Oct 20, 2019
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 09, 2019
                                Flipkart Customer Care's response
                                Hi,
                                Thanks for getting in touch.
                                We are sorry to inform you that we are unable to find your account details. Request you to share us the account details or get in touch with our customer support number[protected].
                                You can also check your order status here: http://fkrt.it/bqWLi~NN
                                Hope to hear from you soon.
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                                  N
                                  Noksang Jamir
                                  from Barpeta Road, Assam
                                  Sep 7, 2019
                                  Resolved
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                                  Resolved

                                  out of stock item

                                  Address: Salangtem Ward, Mokokchung, Nagaland, 798601

                                  I have been planning to buy realme 3 pro. But for about 2 weeks it is still not in stock. I'm really dissapointed by the service provided by flipkart. So i kindly suggest flipkart to please get my item on stock as soon as possible as i am desperately in need of one. I will review my services provided by flipkart depending on how they solve my issue. Thank you....
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                                  Swati Karn
                                  from Delhi, Delhi
                                  Sep 7, 2019
                                  Resolved
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                                  Resolved

                                  Address: Lulu and sky- B2/17 Mohan estate, badarpur,near badarpur metro station gate no 2, New Delhi, Delhi, 110044

                                  My new phone was stolen, so in the time period i have trusted on flipkart and ask my friend to book a phone in 7k to 10k just for 2-3 month then i'll buy a good amount phone with using the exchange amount with new phone. But i got a bad, old, die phone. 10 days old phone battery is too bad every 1 hr i need to put my phone in charging. And 7k phone in exchange they are giving me 500/- in exchange. I'm surprised. I called to customer care i have wasted my 45 mint even more then that for 4 times but no resolution, i'm suffering, my pain got double, because i trusted on flipkart, she booked a good with 4gb ram but it's working like 1gb. Both sim are not working in same time just because of the phone i lost my one sim card, just to do remove insert again and again. Customer care are always asking me to do trubble shootings, on call they are asking me to restart my phone. I don't know which kind of service they are going to give us. I want this phone to be return anyhow so i can buy a new phone.
                                  Oct 11, 2019
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 09, 2019
                                  Flipkart Customer Care's response
                                  Hi,
                                  Thanks for getting in touch.
                                  We are sorry to inform you that we are unable to find your account/order details. Request you to share us the order details or get in touch with our customer support number[protected].
                                  You can also check your order status here: http://fkrt.it/bqWLi~NN
                                  Hope to hear from you soon.
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                                    S
                                    Shreyade00
                                    from Mumbai, Maharashtra
                                    Sep 7, 2019
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                                    Address: 700084

                                    I want to buy realme 5 pro by exchanging my rrdmi note 4. I verified both the imei number but flipkart says this imei number doesnt belong to this brand and model. What am i supposed to do? Flipkart pls resolve the issue. None of the imei number verifying. How am i supposed to exchange? I want to buy realme 5 pro on 11th september wednesday. Please resolve the excgange issue before that date.
                                    +3 photos
                                    Flipkart customer support has been notified about the posted complaint.
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                                      Linlith Hermon Pinto
                                      from Chennai, Tamil Nadu
                                      Sep 7, 2019
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                                      Address: Chennai, Tamil Nadu, 600091

                                      I wish to exchange my xiaomi mi5 (Listed in flipkart for exchange) for a new motorola one touch. However everytime i enter the imei no, the system does not accept and allow purchase despite the exchange estimate being displayed.
                                      Is this some kind of gimmick by flipkart.
                                      I will appreciate if you could intervene and help to resolve the issue.
                                      My contact details are:
                                      Email: [protected]@yahoo.com
                                      Mob: [protected]
                                      Flipkart customer support has been notified about the posted complaint.
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