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Flipkart Complaints & Reviews

2.8
Updated: Feb 26, 2026
Complaints 47285
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Flipkart reviews & complaints page 1163

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1
123karthik
from Mumbai, Maharashtra
Sep 16, 2019
Resolved
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Resolved

Address: 560036

I have ordered a product "kurlon dream sleep 6 inch king bonnell spring mattress" on aug10th 2019 and promised date to deliver the product is on aug25th but till now i didnot get any response and registed complaint also and called many times to the customer care, every is telling wait for 72 hrs issue get resolve and after 72 hrs if i call some other person will pick the call they will say again 72hrs waiting time. This happening from past one month. I am not able to cancel the product and requested flipkart to take the action again these issues. I am paying one month intereset also but product didnot come. I didnot expect such big indian organization do such silly things. I sincerely dont recommenced flipkart.

Order id:od[protected]
Sep 23, 2019
Complaint marked as Resolved 
What the hell the customer care marked as resolved though the issue still exists. Flipkart is FraudKart from Omni Retailers
Flipkart customer support has been notified about the posted complaint.
Verified Support
Sep 16, 2019
Flipkart Customer Care's response
We will revert on it.
Sep 17, 2019
Updated by 123karthik
Still no one has reverted me
Sep 19, 2019
Updated by 123karthik
Any one will look into this issue?
Verified Support
Sep 23, 2019
Flipkart Customer Care's response
We will revert on it.
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    A
    Aswin P Raj
    from Mumbai, Maharashtra
    Sep 16, 2019
    Resolved
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    Resolved

    Address: Sg palaya, banglore, 560029

    I made an account in flipkart 3 years ago and currently i don’t have the primary mobile number with me. Please change the number to [protected]
    The registered mail id is aswinpraj.[protected]@gmail.com

    I’m doing it because i opted for a refund for my purchased product as the otp is getting in the primary number. Please process my refund also in this compaint for the laptop battery i recently purchased from the registered mail.
    Oct 22, 2019
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Sep 17, 2019
    Flipkart Customer Care's response
    Hi,
    We are glad to inform you about your replacement of the product has been completed on 14 Sep 19 by the seller. Hence, we are closing this complaint.
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      R
      Rekha Chakravorty
      from Mumbai, Maharashtra
      Sep 16, 2019
      Resolved
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      Resolved

      Address: Mumbai City, Maharashtra, 91

      I buy a souna slim belt through flipcart. But few days later the vibretion is not work properly. But heating is well. Pls look into my problem and solve it soon. I received it 13 july2019... It was 6month warrenty   replace all
      Oct 17, 2019
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Sep 16, 2019
      Flipkart Customer Care's response
      Hi,
      Thanks for getting in touch.
      We are sorry to inform you that we are unable to find your account/order details. Request you to share us the order details or get in touch with our customer support number[protected].
      You can also check your order status here: http://fkrt.it/bqWLi~NN
      Hope to hear from you soon.
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        R
        from Mumbai, Maharashtra
        Sep 16, 2019
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        Address: btm layout, Bangalore, Karnataka, 560076

        This is raghu varan and my mail is [protected]@gmail.com the flipkart is blocked my account due to you are reselling the products.. But am not resell any products am always traveling outstation due to this reason my friend is accepted some products, now they are decided he has reselling our products and blocked my account. Please resolve this problem and reactive my account
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Sep 17, 2019
        Flipkart Customer Care's response
        Hi,
        We are sorry to let you know that our systems have observed a trend in your purchase history that suggests that the items you've purchased are usually not intended for personal use. This would also mean that you will no longer be able to login to your Flipkart account.
        Sep 17, 2019
        Updated by [email protected]
        Or delete my account and it is easy to login next time
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          B
          Bhagwat Mittal
          from Mumbai, Maharashtra
          Sep 16, 2019
          Resolved
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          Resolved

          Address: Main Bazzar Malab Tehsil Nuh Distt. Mewat Pin - 122107, 122107

          Sir
          The product is not reach of our place. My order is samsung m50 laptop cover that i not giving by me
          I have submit thr address of my university
          K. R mangalam university
          Sohna road gurugram
          Pin - 122103
          Because the online product delivery is not coming in my village.
          Please as soon as the product is deliverd at my home.
          Home address -
          Main bazzar malab
          Tehsil nuh
          Distt. Mewat
          Pin - 122107
          Oct 17, 2019
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Sep 16, 2019
          Flipkart Customer Care's response
          Hi Bhagwat, We are sorry for the trouble you had to go through.
          However, we're writing to let you know that the courier service provider has confirmed that the shipment of "Sensational Flip Cover for Samsung Galaxy M10" was delivered to you on "15 Sep 19'. Thanks for being patient while we worked with the seller and courier service provider to ensure that the order gets delivered to you on time. Your kind understanding is appreciated.
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            N
            Namanjain Naman
            from Arcot, Tamil Nadu
            Sep 15, 2019
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            I didn't receive my rewards still and even the coins

            Address: 8,a m.f road navalpur ranipet, vellore, tamilnadu, 632401

            I didn't receive my rewards and still coins which i have purchased my power shoes and i played in the game zone i scored 2097 points but i did not get anything for this and for the past 10-15 days before i ordered the shoes but i got the shoes and didn't receive the super coins there should be 16 super coins should be received. So i please request you to check it and let me know...
            Helpful
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            K
            Krishdev Maurya
            from Mumbai, Maharashtra
            Sep 15, 2019
            Resolved
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            Resolved

            Address: Dhrani Nagar, Hyderabad, Telangana, F63303891
            Website: www.flipkart.com

            Dear, sir
            I want to request you that my first watch is not running well and stop it's system so i want to replace this watch with another new better watch.
            You may also to be complaint for this watch.
            You replace it to earlier and give me a new watch. Please request my return order. Sir please follow my instructions and send your returner earlier.
            I highly obliged to you.
            Oct 20, 2019
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Sep 15, 2019
            Updated by Krishdev Maurya
            Return my watch
            Verified Support
            Sep 16, 2019
            Flipkart Customer Care's response
            Hi,
            Thanks for getting in touch.
            We are sorry to inform you that we are unable to find your account/order details. Request you to share us the order details or get in touch with our customer support number[protected].
            You can also check your order status here: http://fkrt.it/bqWLi~NN
            Hope to hear from you soon.
            Sir
            I want to replace my watch.
            If you not replace that, s your fault.
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              Y
              Yukti30
              from Mumbai, Maharashtra
              Sep 15, 2019
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              Address: 110001

              Dear team,
              Refund not received yet. Please check.
              This is in reference to recent complaint placed - "i placed an order for 2 lakme masaba lip pout in caramel toffee from flipkart but parcel received had one lakme absolute matte melt and lakme 9 to 5. Flipkart is now not reachable either through their own complaint box or through call.
              Kndly take this shipment back and send me my exact order. I tried uploading the picture also but site is blocking me to do so".
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Sep 16, 2019
              Flipkart Customer Care's response
              Hi,
              We are sorry to hear that you’ve not received the refund of your Product. The seller has refunded on 10 Sep 19 and this should have been credited in your bank account by now. If you do not see the refund in your account by this time, please check the previous statement of your bank account before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card with the reference number in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance department cell.
              Sep 16, 2019
              Updated by Yukti30
              Dear Team,
              Please share the transaction ID.
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                D
                Durga Padma
                from Kovvur, Andhra Pradesh
                Sep 15, 2019
                Resolved
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                Resolved

                Address: 8-9-47,vankayalavari street, 533101

                Sir i am jaya i have ordered for a mobile which is vivo v15pro and canceled on the same day calling through customer care and he said order has cancelled and in application they shown as canceled.. But they deliver the product when i am not available at time of delivery and they updated that confirmed delivery for same order. Regarding that i tried to customer care to return they are saying the osuue will solve but they are not solving please help to solve my issue
                Oct 17, 2019
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Sep 16, 2019
                Flipkart Customer Care's response
                We will revert on it.
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                  P
                  psresh
                  from Mumbai, Maharashtra
                  Sep 15, 2019
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                  Address: Mumbai City, Maharashtra, 400058

                  I had booked realme mobile for giving gift during ganpati festoval on 28 august but the phone has not been deilliverd till date i had to face mental torture becsuse of this issue i had literally called your execties each day and i was asured deivery next day neither was the issue ascalated neither was the issue solved if the phone is not delivered in 2 days i will have to take legal action thr phone was boked from mobile no [protected]y name is paresh santoskar
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 16, 2019
                  Flipkart Customer Care's response
                  We will revert on it.
                  Sep 16, 2019
                  Updated by psresh
                  when are they going to revert and what about the delay are they going to reimburse me for the delay
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                    L
                    Lalji Rajpat
                    from Mumbai, Maharashtra
                    Sep 15, 2019
                    Resolved
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                    Resolved

                    Address: Tunga Village, Powai, Saki vihar Road, Mumbai City, Maharashtra, 400072

                    I had purchase a one bluetooth earphone from flip kart on 26th aug & its not working properly, i raised a replacement request & then they did not replace my product but i received a mail that they replaced it. Now im trying to return this product but flipkart not accept my request, please help me to get my refund from this cheated company. It's earphone cost 1, 299 & its not working properly. I've attached a screenshot of my product summary
                    Oct 22, 2019
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 16, 2019
                    Flipkart Customer Care's response
                    We will revert on it.
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                      N
                      neptunebinu
                      from Vikasnagar, Uttarakhand
                      Sep 15, 2019
                      Resolved
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                      Resolved

                      Address: Dehradun, Uttarakhand, 248001

                      Dear flipkart team,

                      I humbly requesting you to unblock my account to avail the facilities
                      Of flipkart.
                      I herewith assure you that i will take all keen precautions while purchase
                      As well as while returning of the products.

                      I am trying to contact via phone as well via email but there is no response from flipkart side. I request you to do the needful.

                      Regards,
                      Varun shankar
                      Oct 18, 2019
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 15, 2019
                      Flipkart Customer Care's response
                      Hi, Thanks for getting in touch. We regret to inform you that we are unable to find your account/order details. Request you to share with us the order details or get in touch with our customer support number[protected].
                      Hope to hear from you soon.
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                        S
                        shubh chaurasia
                        from Jhansi, Uttar Pradesh
                        Sep 15, 2019
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                        Address: D-71 ASHOK SANFRAN CITY JHANSI, Jhansi, Uttar Pradesh, 284001

                        I have ordered 4 lakme 9 to 5 cc cream from flipkart with order id-OD[protected].But they only send me 2 lakme 9 to 5 cc cream in the box and now when i call flipkart customer service they are not giving any suitable reply and ignoring me and taken full money and not giving my money back.They are cheaters.
                        Contact no-[protected]
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                          P
                          Panja
                          from Dwarka, Gujarat
                          Sep 15, 2019
                          Resolved
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                          Resolved

                          Address: 362265

                          Refund not reflected as per maximum time provided by flipkart.

                          On cancellation of order for mobile poco f1 cost ₹18999.
                          Flipkart company using consumer money on long term profit trade business for thier benefits into market.

                          Last or maximum time period provided for refund amount was 14th september 2019, and still they lack to provide accurate results.
                          And ask for more time validity for refunding my amount.

                          This is against company law for using consumer money without permission.

                          Would request to take immediate action against such service.
                          Oct 26, 2019
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 16, 2019
                          Flipkart Customer Care's response
                          We will revert on it.
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                            C
                            CA Vijeta
                            from Surendranagar, Gujarat
                            Sep 15, 2019
                            Resolved
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                            Resolved

                            I had ordered hp pendrive order id-od[protected]Seller-retail net) for rs. 1099, which was delivered on 28.08.2019 i. E. Within 3-4 days. However, it was damaged as it was not getting connected to any pc or laptop. So requested for return and refund. The pick up promise date was 30 august, 2019 through ecom express. However, i received call from ecom for confirmation of my address. But no one came up for pick up. Then i received message from ecom that pick up has cancelled because i have asked to reschedule. I made complain at flipkart, they gave me 5.9.2019 as promise date, again.. No call from courier agency and received same message. Then i was given promise date of 10.09.2019, then again same message and no pick up. Then rescheduled date was 11.09.2019. Again same message and no pick up made. Then i was given promise date of 12.09.2019. Then again same message, no call and no pick up. Again i was given promise date of 14.09.2019. And the same thing happened. Again i have been provided with false promise date of 19.09.2019. I seriously don't understand, if the delivery can be made at the address in 3-4 days, why pick up has taken 3 weeks and still not made. I asked them to give me address where i can send back the product, if ecom express or seller or flipkart is unable to pick, but the resolution i have been given is just a new promise date. I want this product to send back and my refund.
                            Oct 17, 2019
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 15, 2019
                            Flipkart Customer Care's response
                            We will revert on it.
                            Oct 23, 2019
                            Updated by CA Vijeta
                            It has not been resolved. No one from flipkart took care to do so.
                            I seriously don't understand, how can it be shown as "Resolved"?
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                              G
                              girish margapuri
                              from Hyderabad, Telangana
                              Sep 15, 2019
                              Resolved
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                              Resolved

                              Address: Hyderabad, Telangana

                              Dear team,

                              Greetings,

                              I have received a oppo f7 phone on sep 11th from flipkart and when i opened it i could see someone else photos in the gallary (A person in a store room with lots of phones, 2) a person taking a selfee photo) i raised a return request which was rejected by the seller, secondly the call centre has raised a fir on the complaint after i gave my confirmation through email but again the seller has rejected. Am not able to get my amount refund back and this a bad service from the team. Please assist.
                              Oct 29, 2019
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 16, 2019
                              Flipkart Customer Care's response
                              We will revert on it.
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                                N
                                Nitish Bali
                                from Gurgaon, Haryana
                                Sep 15, 2019
                                Resolved
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                                Resolved

                                Address: New Delhi, Delhi, 110059

                                I ordered this tommy hilfiger bag on 9th september from flipkart and it’s been more than the time frame now that i’ve not received my order yet.
                                My bag got torn off and i was expecting it on urgent basis. But as mentioned the delivery date was 12th september and i guess it has already been passed. Right?

                                Now this is what i would called hell pathetic and insanely unexpected from such a company. I ordered this bag on 9th sep and as per these people and their so called system it shows the promised delivery date to be on 12th sep.
                                Hope they clearly know what exactly promised date stands for? It’s been more 2 days now and none of their agents are helping me out. Instead said to me that they will cancel my order and re-order it again. Am i a fool over here who’s all idle in this world that i’m going to wait for freaking so long to get that goddamn bag! Their agents are extremely unhelpful and logistics team is ever worse. I think i did a big mistake switching from myntra and amazon by buying gift cards here and doing the shopping stuff. Hell frustrated i am right now.
                                They have ruined my day like anything!!! Please help me in getting my product delivered by today or refund my amount.
                                I can’t believe that they sent me this message today ‘order update: sorry, your order for tommy h... Has been delayed and will be delivered by thursday sep 26, 2019. Please check email for more details.’

                                I mean, it’s totally insane, now i’ve to wait for freaking 17 days to get a goddamn bag!?? Seriously!!!
                                They are actually the nightmare for me these days. I don’t know what’s wrong with them..
                                I’m attaching few screenshots below just to confirm things

                                Please please help me regarding the same. Enough of hassle i’ve taken, i would rather have gone to a store and bought the product already.

                                Thanks
                                Sep 21, 2019
                                Complaint marked as Resolved 
                                No steps has been taken as such, the work which was to be done on time as what they call it promise date.. could have been done on the same day if they would have aligned things in a better manner. Anyway, received the product but not at all satisfied with the services.
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 15, 2019
                                Flipkart Customer Care's response
                                We will revert on it.
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                                  V
                                  Vinayrajsunnyraj
                                  from Hyderabad, Telangana
                                  Sep 15, 2019
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                                  Address: Flipkart banglore, Hyderabad, Telangana, 500062

                                  Hi i have ordered a item from flipkart site order details and follow up conversations are attached.
                                  When i was ordering the item my account was active but after ordering and receiving the item and after making payment they have deactivated my account. Now i need to return the item and customer team is just sending same scripted email.
                                  Vinay
                                  [protected]
                                  Flipkart customer support has been notified about the posted complaint.
                                  Sep 15, 2019
                                  Updated by Vinayrajsunnyraj
                                  I have complained them on Twitter even they are sending same scripted message
                                  Verified Support
                                  Sep 15, 2019
                                  Flipkart Customer Care's response
                                  We will revert on it.
                                  Sep 16, 2019
                                  Updated by Vinayrajsunnyraj
                                  Same stuff.. such pathetic customer service you guys have.. I'm going to put al the conversations and about your service on the social media and also to.your nodal.offfice
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                                    A
                                    Amrita Nerurker
                                    from Raia, Goa
                                    Sep 14, 2019
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                                    Address: Nalanda Appartments, Rawanphond, B2-T4, Aquem-Baixo, Margao Goa, 403601

                                    Hi

                                    Flipkart has blocked my account and i am not able to pay my dues and they have sent me a razor pay link with a very huge amount.. But i have not shopped for that amount

                                    The amount mentioned in the razor pay link is more then what i have to pay..

                                    Screenshot for your reference..
                                    My pay later bill is of 1478 something and the amount mention in this link is above 3000...
                                    Kindly look into the issue seriously
                                    I have been continously following up but your customer support is not responding
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 15, 2019
                                    Flipkart Customer Care's response
                                    Hi,
                                    Thanks for getting in touch.
                                    We are sorry to inform you that we are unable to find your account details. Request you to share us the account details or get in touch with our customer support number[protected].
                                    You can also check your order status here: http://fkrt.it/bqWLi~NN
                                    Hope to hear from you soon.
                                    Verified Support
                                    Sep 15, 2019
                                    Flipkart Customer Care's response
                                    We will revert on it.
                                    Sep 15, 2019
                                    Updated by Amrita Nerurker
                                    Email. I'd [protected]@gmail.com
                                    Contact no [protected]
                                    Sep 15, 2019
                                    Updated by Amrita Nerurker
                                    Please look into the issue seriously...
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                                      Arif2712
                                      from Pakur, Jharkhand
                                      Sep 14, 2019
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                                      Address: Pakur, Jharkhand, 816107

                                      Maine28/10/2018 Philips trimmer order kiya tha jo 2 saal warranty k saath aaya tha jab repair k liye Flipkart ko call krte hn wo bolte hn aap Philips ke service center se baat kre jab main Philips service centre me call hn wo log bolte jahan se aap product purchase kiya wohi contract kre.
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