Flipkart Complaints & Reviews

While Flipkart does allow you to buy items, just by your account using email id /password. It doesn't allow you to return items if you don't have access to phone number associated with your account.

I registered for my flipkart account a long time ago with a phone number that I don't have access to anymore and as flipkart requires an OTP sent to account phone number for returning items, I tried to update phone number associated with my account and it sends OTP to both new number and old phone number, but since I don't have access to old phone ( the reason why I want to update phone number associated my account in the first place), it doesn't let me update phone number associated with my account to new number and hence I can't return the items I ordered.

I have ordered utensils rack from Flipkart on 23rd august which was showing out for delivery on 28th august but in afternoon it showed delivered but actually product did not get delivered

My order was supposed to be delivered 25 th August and it went for out for delivery but it didn't make it. Today's is 28 th August and still no luck. I contacted customer support and their answers are not satisfactory.

I had ordered on 18 july and today is 28 August
My order number is OD[protected] Daikin air conditioner 1.5 ton from your company at the price of 36, 999 which was fixed on the installment, in lieu of which Rs 6, 167 has also been received by you as the first installment of the said order but even after that I have not received the said order from you, nor have you resolved my above problem even after contacting you repeatedly. I am constantly contacting your company, but till date you have not provided me my order. and the first installment money has not been returned by you, you are requested to make my order delivered to me as soon as possible or dispose of the order by returning my said amount of Rs.6, 167 otherwise i will be bound to take legal action and complain against you in the District Consumer Forum and Criminal Court due to the above concern nd for giving me a mental agony, for which all responsibility will be yours.

Dear Sir or Ma'am,

To whom it may concern:

I am writing regarding my Flipkart account, which has been blocked or deactivated. My registered email is [protected]@gmail.com, and my registered mobile number is [protected].

I have been a regular Flipkart customer for over 12 years now and have placed numerous orders without any issues. However, when I tried logging in to my account today, I got a message saying my account had been blocked.

I am unsure why my account has been deactivated. I have not violated any terms or conditions, to the best of my knowledge. I request that you please look into this matter and reactivate my account as soon as possible.

I have attempted to resolve the issue by emailing [protected]@flipkart.com and calling the customer care number, but have not received a satisfactory response. Additionally, I reached out to your social media team on Instagram and Twitter (X), but my request was not addressed.

Flipkart is my preferred shopping destination, and I wish to continue using the platform for all my shopping needs. I would be very disappointed if I could not shop on Flipkart anymore. Please treat this as a high-priority case and reopen my account as soon as possible.

I look forward to hearing back from you regarding the reactivation of my account. Please feel free to contact me if you need any additional details.

I appreciate your help on this matter.

Regards,
Rupesh Kumar
Reg Mobile: [protected]
Reg Email: [protected]@gmail.com

I am using flipkart approx 10 years, every month I do 3 to 4 K shopping from flipkart. Supercoins 3380 is there in my account still.

Since last 3 years I am ordering rakhi from flipkart but this time I got cheated & received incomplete product, I talked to customer care they raise my issue, seller rejected it, they blocked my account.
If I was knowing it will block my account, then I never raise my complaint for 260 rupees product.
One order i recieved was wrong, but when raised return it started popping as Open delivery, but in email, message or delivery person no one inflorm me that it is open delivery, so i took it as normsl & when found wrong product i raised complaints but seller rejected it.
In both cases I was not knowing that what is happening. I just trusted flipkart.
I need my account back, this is very bad, customer care never tell the correct thing & our account is block

An order ( order ID: [protected]) for medicine was placed on 5th August 2023. The medicine isn't Delivered Yet. Today (27 August) they refused to raise a complaint for the issue of refund. I have the call on record.

Sir i ordered a weight gainer from flipkart i got it on 28 june its price is 4148 i got the box empty but flipkart is not giving refund And saying that work is going on your problem, I have raised 12 complaints on Flipkart. but not giving me refund now my flipkart account is blocked and refused to give me refund or please help me my flipkart order I'd OD[protected] & my contact number [protected] my city and pincode AGRA UP 283101
and my flipkart account is blocked flipkart block account mobile number[protected]

I have order fridge Samsung 236 L from Flipkart on 18th August 2023. I have made payment online through credit card and they said it to deliver by 20th august 2023.
My product was not delivered till 26th August 2023 when I call them to know status they said that order has been cancelled from seller due to some unforeseen issues.
After 100 calls to customer service still they have not refunded my money and nobody from Flipkart helping me.
Please help me to get my money refunded bcz product is also not delivered nor money refunded.

My flipkart account is blocked and i have 10000 in gift card account in flipkart and could u please unblock Or transfer to bank

Order no: OD[protected]
Amount: 144rs
Order delivered on 20th Aug 2023,
Same day I contacted Flipkart twice, 1st agent was very rude. She said, we sent the product correctly and nothing can be done.
I did not receive the product which I ordered, so again I called and the agent said we have raised a complaint regarding this and I will be getting refund. She gave me some incident no too. Now when I called Flipkart, they are refusing to take back the item and give me refund, stating 7days return policy is over. I don't even what is this, the product which I received.
If I'm getting the product I ordered, then why should I waste my time contacting these customer support people, even it is 1rs it's important to me.im not doing any charity to Flipkart

My Name: John Luther
My Phone No.: [protected]
My Address: Arihant Amodini, Taloja, Navi Mumbai, Maharashtra
Pin Code: 410208

On 6th August 2023 I raised a return request for the product "NAVIFORCE 9197 Fashion Sport Quartz Analog Digital LED Military Waterproof Wrist Analog-Digital Watch - For Men",
with Product ID-OD[protected]. The return request was raised on the same day as the product was delivered.

Flipkart is cancelling my return. As of now, I have raised a complaint more than 20 times for the same product for the same reason.

I wish to return this product because the watch I received is too big and I cannot wear it. Every time I raise a complaint, Flipkart gives a resolution date which is 4 days later than the date the complaint is raised. Flipkart is doing nothing to resolve this issue, they are simply giving me a new timeline and asking me to wait more and more and still when I raise a complaint, Flipkart closes it immediately without giving any resolution at all and sends me a link to share my feedback. Kindly check the images I shared.

On the 14th of August 2023 at 12:42 PM, I got a call from Flipkart Customer Support stating that my account would get unlocked within the next 1 to 2 hours and a return would be initiated, unfortunately, it's been 12 days since then and I have not received any resolution so far.

If not given a proper resolution, then I will take this matter directly to the court and Flipkart will have to take responsibility for it.

I have order a fridge from Flipkart 18th august 2023 and they have never delivered that order and just send a msg order cancelled by seller but they haven’t refunded my money yet. Calling everyday Flipkart for my refund not response.

Dear sir,

I have purchased 1 unit of Melomane Opera On-Ear Wireless Headphone from flipkart but item is missing from box.

So please advice us, what i should do for reimbursement,

It was duly packed when i was recieve this shipment through courior, and i trusted the service of courior company but i just wonder after i open the box of courior

When I try to UPDATE my NEW mobile number, the OTP are being sent to both the new number and the old number.

I got the NEW number OTP and ACCOUNT password, but the otp of the old number cannot be entered as I lost the number and I don't have it.

This is making me UNABLE to change the MOBILE NUMBER.
Please do suggest me to update my new mobile number to my flipkart account.

account information-
Amit Sengupta
[protected]@gmail.com

Dear Sir,

I would like to bring to you notice the I have order the mobile phone through Flipkart app and I got payment option that if I pay amount I'll get the product by next day...today morning I got surprised msg form the flipkart team...stating the product will be deliver by 30th aug, 2023., which is highly disappointed me...since the morning Flipkart team members making me fool every 10mns one new guy replaying...is this the way to treat customers?...its completely cheating to customers...

I need my product asap or else I will stop ordering the products from Flipkart and I will inform to my family and friends to didn't order anything from Flipkart.

My order no:OD[protected]

Order date:[protected]

Flipkart commited delivery date[protected]

Regards,
Kranthi

Flipkart sabhi ko pagal bna rha hai jab hum dekhte hai ki kisi mobile per Flipkart waale show kar rhe hai ki iss per aap pay later emi kai through payment Kar skte hai to baad mai buy karte time pay later emi Unavailable dikha deta hai or inke customer care waale bhi koi shi answer nhi de rhe hai

The main problem is when i tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. This is making me unable to change the mobile number and Now i trying to connect flipkart customer to know but they haven't respond, last date for order place will be 31st august so how can i get my order.

Ordered ramraj vest the seller sent N95 mack instead of the vest. No rerun policy and flipkart support is horrible they clsoe the concern without any resolution staring Seller has no return policy and closing the same.

FP must contact. The seller and ask them to resend or ban the seller for malpractice.

Seller is kaveri marketing kundan jewelers job road
Hunsur near Mysore 571105

Need help from seller or Flipkart to solve the problem.

I have an amount of rupees 542 in my account as gift card balance. I have been trying to use this gift card balance as the payment method for the past 2 months. Every time I try to pay by gift card an error message pops up "Please try after sometime."
I have been trying to contact the customer care but I am unable to do so.
Please reserve the issue at the earliest or refund the amount back.