Flipkart Complaints & Reviews

Sir, I ordered a battery from Flipkart which I wanted to return, but I could not find any option in online, due to which my 715 rs of battery Jammed you are requested to kindly give me my money back.

NAME-DINESH KUMAR PATEL
ADD.-WARD NO.08 PATEL MOHALLA DANG ROAD RITHI VILLAGE-RITHI TAHSIL-RITHI DISTRICT-KATNI(M.P.)483990
MOBILE-[protected]
ORDER ID-OD[protected]

Dear team,

This is regarding the purchase of Philips IN-SPA 5162B Bluetooth 5.1Ch 5.1 Home Cinema from you (Flipkart) online on 17th august 2019.
It was delivered on 20th august 2019. When I open a shipment, I noticed the Product was damaged and old material. Again i packed as it is and ready for book return towards replacement.Flipkart was agreed for return and replacement also they said like replacement has been delivered on are before by 27th Aug, but till date(29th Aug) fresh product was not delivered even though i contacted several time to flipkart customer care service through online chart and voice calls but got replied as "technical falt your problems will be resolved shortly" like. still i receive same answer repeatedly but problems not solved .hence i don't wait even a hour . because i affected mentally as well as economically . therefore arrange refund to my account immediately and receive your damaged product at the earliest.

Take it as very urgent cause and response it. otherwise tomorrow morning at 11 am i will complaint at consumer court.

Dear flipkart team,

Your service team is playing with customer valuable time by giving fake commitments,

And now they have blocked me from all customer care services, i'm not able to contact them.

When i texted them they are telling that return policy time over and you can't return as attached in the screenshot but whereas still 30th return time is their.

And eveytime they will send technician and he will do nothing and simply they will cancel the my replacement?

This is how flipkart is working?

If i'm not getting the solution will escalate this issue in all social media's.

Request you not give a chance to this and resolve this issue as soon as possible.

Pls find all screenshots.

Regards,
Bushra

I tried to return and replace my order (OD[protected] . Because i was received damaged one which was identified by installation engineer. I received the order on 19 August 2019 and wait for the installation upto 22 August 2019. Installation engineer visited on 22 August 2019 and he unboxed it and found that internal filter was damaged. So i tried to make the return request on flipkart, but it shows some technical issues. Hence i connected with customer care team for resolve the issue. But i didn't get any proper response from the team. They were drag that issue for a week using excuses for 2hrs, 4hrs. 24hrs. 48hrs .. I was recorded the same . Untill now the issue is not yet resolved . Today is the last day for return as per my return policy.
They are fraud.

I tried to return and replace my order (OD[protected] . Because i was received damaged one which was identified by installation engineer. I received the order on 19 August 2019 and wait for the installation up to 22 August 2019. Installation engineer visited on 22 August 2019 and he UN-boxed it and found that internal filter was damaged. So i tried to make the return request on flipkart, but it shows some technical issues. Hence i connected with customer care team for resolve the issue. But i didn't get any proper response from the team. They were drag that issue for a week using excuses for 2hrs, 4hrs. 24hrs. 48hrs .. I was recorded the same . Untill now the issue is not yet resolved . Today is the last day for return as per my return policy.
They are fraud.

Did not receive my product on given date as i orderd it for a gift purpose, even not i had received message of order will deliver, what kind service provided to customer, delivery date is given 29/08/2019 bt not responce from any flipkart dealer well as from their office... Also i had called customer care of flipkart 4-5 time but not providing required detailed telling lies.

I have already contacted the customer care multiple times every time i am getting the same response. I ordered redmi note7 pro and received a damaged redmi note4.
I have collected the proofs for the wrong and damaged product which i received from flipkart. For your reference i am again specifying all the proofs which i have:

1. The mobile settings clearly says redmi note4
2. The imea number mentioned in the package and imea number in the back case is matching but it is not matching with the product imea number mentioned in the mobile system.
3. I can see someone face captured in the camera of the damaged phone that means someone must have opened the package before delivery.
I am attaching the photos of the proof.

As you specified the seller has given the correct order then also there is possibility of something might have happened before delivering the product to me.
Please help me resolving this as i have the proofs which supports my claim for receiving wrong package.

This item has not been delivered but it shows that it was delivered on 27/08/19. Every time i ring customer care, i am being told to ring after 2 hours as there is a technical problem. This is extremely disappointing and frustrating.
I have placed an order on flipkart after a long time and this is my experience. I expected much better than this. This is a prepaid package. I would like immediate resolution of the problem

Flipkart has blocked my account. I have 20000rs gift card voucher linked to my account. Now neither flipkart is unblocking my account nor am i able to use those vouchers. Because without the account unblocked, i will not be able to transfer those vouchers to another flipkart account. Nor am i able to use those vouchers because those vouchers are linked to the gift card wallet of my blocked account. Flipkart has blocked my account as well as my money.

When i'm using those vouchers its getting an error
"this card is belong to a wallet direct transaction are not allowed"

Having complained about this, i did 50 times complaint regarding this issue, so far neither my account has been unblocked nor my vouchers have been unlinked.

Flipkart keeps sending me the same kind of email every time i am tired of contacting them again and again.

Please unblock my account so i can use my vouchers again

I beg flipkart to solve my problem soon. I am very upset

Already attached screenshot of voucher error and account login error.. Kindly see that

Registered flipkart id - ashish. [protected]@gmail.com

Thanks & regard
Ashish sharma

I have ordered a product and paid the fee. Promising date was 22 aug they asked for 4 days more and then again two days and now they are asking me to cancel my product. Which i already paid and waiting from last 15 days. They are blaming their corrier partner. And the products value is now increased by 50 rupees. Everytime i call customer care they just excuse that there is some technical issue. Call in evening or call after 2 houra. Its really very disappointing

Order id: od[protected]
Red converse chuck taylor

So i ordered a converse rs 1700 and the payment was successful but i did not get any confirmation on the product even the giftcard was deducted

My sbi debit card payment was successful but there is no confirmation of the product i ordered

Please can i get an update on what i ordered and what to do next

Dear sir,

I'm writing in regards to my account with flipkart. I have loaded an amount of 929.00 using a gift card from american express.

I have also ordered a product of mi power bank but it was getting cancelled by vendor many times.

When i reached flipkart with a concern they said i have availed the maximum usage of the product and have blocked my account with 929.00 balance in my gift card wallet.

I never got the product delivered but this is what they did by disabling my account.

Infact after several attempt with customer care of flipkart they said me to contact amex for the refund. And when i called american express customer care they simply said that the amount is with flipkart portal and we are unable to help you out. Kindly reach flipkart as they are cheating with customers.

Please help me out on this.

I've an approved payment of Rs.5083/-
In my affiliate account. It's been few months I've been trying to reach the customer service of flipkart affiliate. The amount has not been credited to the account. It has been few months.
There is no response from their end.
It says any amount above 2500rs will be credited to my account.
Please look into this. And help me get the money.
My id is sreyasa46
thank you.

Order id- OD[protected] TV, after 12 day pass installation not done yet, nor filpkart provide any resolution every time they are giving new installation date. even i am not able to return this order, customer care replying me after installation you are able to return this order. pathetic service by filpkart.
flipkart provide two date for installation but both the time they fail to resolve.
now even they are not responding properly .behavior is rude while talking.

I ordered an item luxliss keratin smoothing treatment 100ml from flipkart. I never received this product but suddenly the order status is changed to delivered. Also, when i try cancelling the order. They accepted my cancel order and accepted for refund of the amount for the product but even the refund is cancelled. Now neither i have the product nor the refund. I do not understand this kind of fraud which they do to customers. I am not sure if anyone has faced this kind of issue earlier and would like to know the resolution on this from flipkart end.

My account is not opening from last week, it shows login unsuccessful and when i try to change the password it says " unable to update the password" my email id is - [protected]@gmail.com
waiting for any resolution..
also i got many orders within Warrenty period so i don't want to lose this account please lookout into my issue and solve this, waiting sincerely.

OD[protected]
I had ordered redmi note 7 s on 19 with next day delivery.

On 20 aug package box was delivered but box had following items
1 tempored glass
2 invoice of glass and redmi note 7 s

Mobile was missing in the packet delivered.

I immediately informed fliplart and executive suggested to wait till 7 pm

When at 9pm I checked fliplart was showing wrong status as delivered.

I again called and get raise complaint.

I have attached outer package box images along with invoice.

This is very worst experience with prepaid order with shopping on Flipkart.

Please send me new mobile or refund my money .

I have problems with existing mobile so ordered redmi note 7 s with promise of next day delivery.

But cheating/fraud happened with me.

Please help me asap.
Flipkart must resolve this in one day only along with penalty payment to me for fraud / delayed/ failed promise.

All My cancellation in history is for the same Order which your team created more order each time. And i'm not some kind of reatailer who is buying and selling the product from Flipkart. If any proof needed for any product, please let me know, I'll Submit. Check my history and take genuine action. I hope there is a flaw in your blocking algorithm. Here is my Login details: [protected]@gmail.com, [protected]. Please contact me for any Queries or Concerns.

Here I have attached all reference document

My name is sandhya, i ordered some items through flipkart, before also i purchased, but this time flipkart charged me extra in the name of igst (Yardley london mist and yardely london bloom). Showing one amount in your site and charging extra is fraudulence, in this case i am going to cancel the other orders, i need a clear clarification regarding this.

Sir I bought a oppo reno 10x zoom from Flipkart on 15th of August but I received defective phone I submitted complaint three time but no so called engineer or service man visited to fix the problem once a man called me saying we can't come at your place so visit at our center and center is very far away from my home and the status they shows about as not at home and cancelled complaint three times ...now they are not replying me no calls no mails...