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Flipkart Complaints & Reviews

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Updated: Dec 15, 2025
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S
skysnigdha
from Mumbai, Maharashtra
Aug 11, 2019
Resolved
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Feeling very disappointed from @flipkart. Yesterday, i brought an apple macbook pro from flipkart using debit card. Today, i have received an sms and mail stating that ‘your order od[protected] has been cancelled due to limited stock availability with the seller’ and ‘your recent order od[protected] has been cancelled as our systems have observed a trend in your purchase history that suggests that the items you've purchased are usually not intended for personal use’ respectively. I don't know how a single item can be cancelled for two reasons. Additionally, how they decide and on which criteria they decide that a single device purchase is not for personal use.in addition to that the item is still available at their website. As they will refund the money to my bank account on 15th aug, i am unable to purchase that again as well. I am sharing the sms and mail copy. Look this before purchasing from @flipkart.
+2 photos
Sep 12, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Aug 12, 2019
Flipkart Customer Care's response
We will revert on it.
I got a mail against this complaint stating that they are ensuring that I shall get this item from the seller but nowhere it is mentioned about the price. I expect I have the same as I paid earlier for the item.

cancelled item by giving illogical reasons - Comment #3509115 - Image #0
I have ordered hrx sports shoes on flipcart on 1st august 2019 but delivery boy delivered the order to someone else on 5 august 2019. my order id is OD[protected].
Last month my phone is lost then i try to change my old number to new number on flipkart. it send otp on my both number old and new one.But my old number is not working please help in changing mobile number.
I Have ordered some dresses. I chose debit card for payment. The money was debited from account but the flipkart page shows error in payment. I chose Cash on Delivery to place the order. But till now i didn't got any refund.
Hello sir i was purchace a power bank SKE 2000 mah date of 25/07/2019
but that wower bank hasd no working i complaned date of 02/08/2019
my problems resolved not yet.
I don't know what to say to Flipkart. They don't have any consistency about their comment. On this Saturday (10.8.2019), I brought a macbook from Flipkart. Nextday (11.8.2019), they have cancelled the order stating two different reasons "your order od[protected] has been cancelled due to limited stock availability with the seller" and "your recent order od[protected] has been cancelled as our systems have observed a trend in your purchase history that suggests that the items you've purchased are usually not intended for personal use" on sms and mail, respectively. After complaining about this incident on the customer care and consumer forum (here), they again call me and confirm that the seller is ready to sell this product and therefore, they request me to reorder that. As I didn't receive the cancellation amount to my bank, I request them to hold the item for me. I will reorder it as soon as I receive the money to my bank account (as per their record, I will get that on 15.8.2019). They confirm my request and also send me the communication over mail. However, next to that day (13.8.2019), I again got a mail from Flipkart stating that "the item has been cancelled as our systems have observed a trend in your purchase history that suggests that the items you've purchased are for reselling and not for personal use. This would also mean that you will no longer be able to login to your Flipkart account." As I told earlier, I don't know how they decide on that fact that I shall not be using the device for my personal use, I don't know. I am a student from a primer institute from India, they should think twice before giving such false allegation. I don't know the reason for the harassment. Is it that they don't want to sell their product to any customer? If it so, then they tell this thing clearly. I will covey this to my friends and my institute as well so that no one will not purchase from them.

cancelled item by giving illogical reasons - Comment #3511278 - Image #0
cancelled item by giving illogical reasons - Comment #3511278 - Image #1
cancelled item by giving illogical reasons - Comment #3511278 - Image #2
cancelled item by giving illogical reasons - Comment #3511278 - Image #3
cancelled item by giving illogical reasons - Comment #3511278 - Image #4
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    A
    Ayu Srivastava
    from Sawai Madhopur, Rajasthan
    Aug 11, 2019
    Resolved
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    Resolved

    Address: Chittorgarh, Rajasthan, 323305
    Website: Flipkart

    I ordered mi note 7 pro from flipkart and it delivered to me on 27th july but after few days i connected earphone there's no response after that i connected 3 more different earphones but they also didn't work even the symbol of earphone is also not showing on above. Then i created return request on 5 august and talked to flipkart executive they told me your product will be picked on or before 10th august. But my request didn't approved because on the app it's showing that your request will be approved on 5th aug. Them i called them on 8th august they told me wait till 9pm one of our executive will call you back but after half an hour i received mail that your problem will be solved on 9th august before 9pm but on resolution from their side then on 10th aug i called them again they told me wait for tomorrow then again i received mail your problem will be solved before 13th august when i called them again yesterday one of there senior executive told me wait till 13th august but she didn't told me when will my order picked up she said wait after 13th then we our team will contact you no fix date provided to me when my product will be exchange and main thing why my approval request is pending from 5th august because approval date was on 5th aug and picked up date was 10th august!! They are making fool to customer and bothering the customers. Please look in the matter.
    +1 photos
    Sep 12, 2019
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Aug 12, 2019
    Flipkart Customer Care's response
    We will revert on it.
    I ordered women maroon genuine leather wallet On Flipkart with the price of 899.The payment is already done through net banking successfully but i did not get any approval message from the seller and i did not see my order in Flipkart page..Please help me get my order details

    note 7 pro replacement - Comment #3508866 - Image #0
    I lost my phone in Delhi. I had an insurance of that phone which I bought from flipkart with the insurance. So I filed a FIR online and filed a claim and they denied my FIR and rejected my claim while Delhi police told me nobody can reject that FIR.
    I ordered product on 24 thJuly in flipkart it has to deliver the product on 26 th july still now the product is not yet delivered, now they are telling to cancel the order from your side.
    Orderid:OD[protected]
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      S
      Sachin3593
      from Mumbai, Maharashtra
      Aug 11, 2019
      Resolved
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      Address: Thane, Maharashtra, 421201

      Today on 11th august at 2:30 am i ordered marq led tv, and now at 11:30 i got massage that order is cancelled and refund processed. On app it shows product out of stock.

      I have successfully placed order with online net banking payment.

      As per the law i don't want refund i want genuine product.

      Order details are mentioned below:-
      Od[protected]
      Sep 12, 2019
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Aug 12, 2019
      Flipkart Customer Care's response
      We will revert on it.
      I am flipkart Plus user. I basically buy everything dfrom flipkart. Suddenly I recognised that they blocked my account unable to login. I have to pay Pay later amount but unable to pay. As per them they blocked me because I return products. If products are not satisfying then why shouldn't I return. please unlock my account.

      order cancelled by seller automatically - Comment #3508794 - Image #0
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        R
        Rakesheshop
        from Port Blair, Andaman and Nicobar Islands
        Aug 11, 2019
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        Address: 144005

        Dear sir
        1. I had ordered samsung a 20 vide order no od[protected] on 08 aug 19 at flipkart in an exchange offer with samsung y phone (Imei: [protected]). The phone was to be delivered by 10 aug 19 but the delivery was delayed by one day and the boy came on 11 aug 19. My phone samsung y phone was checked by their representative and found all good but with an observation that the phone battery was not the original battery which had come with it at the time of initial purchase.
        2.in this regard following is submitted:
        A. Samsung y phone is a year 2011 make purchased in year 2012.
        B. The battery was replaced in year 2016 from autharised samsung service centre.
        C. No li-ion battery has even a shelf life of 4-5 years therefore requires periodic replacement.
        D. The term and condition on site said that 'battery should be seated properly and should not be swollen' and the battery is well seated, not swollen or cracked or tempered in any way. Photos attached for reference
        E. Rejecting an item for not having battery of time of initial purchase for a phone 8 years old is something like luring someone with an offer with clear intention of rejecting it at the time of delivery and recover the balance amount. This is how customers get trapped.
        F. Flipkart customer care number was also approached and she understood my problem and non-feasibility to meeting such conditions but was helpless due to their policy constraints.
        3. Expecting you to resolve my issue or refund my full amount at the earliest.

        Regards
        Rakesh - [protected]
        +1 photos
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Aug 12, 2019
        Flipkart Customer Care's response
        We will revert on it.
        Aug 18, 2019
        Updated by Rakesheshop
        Issue NOT resolved. In fact my order has been cancelled by flipkart and money refunded. That means some people would have fallen in this type of exchange offer trap and paid the full amount at the time of delivery.
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          H
          Hrishikeshpach
          from Nashik, Maharashtra
          Aug 11, 2019
          Resolved
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          Resolved

          Address: Vimannagar, Pune, Maharashtra, 411014

          I ordered iphone x on 6/08/2019. My order was supposed to be delivered on 11/08/2019 but flipkart changed the date on my delivery date to 12/08/2019. I’m going out of station for a 10-15 days. I talked to customer support. Senior associate. Nobody will help me regarding this now i have to cancel my plan and stay because of the mishap flipkart and the logistic partner created and gave me fake commitment. Disappointed with the service of flipkart
          Sep 12, 2019
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Aug 12, 2019
          Flipkart Customer Care's response
          We will revert on it.
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            S
            Sachin Javir
            from Mumbai, Maharashtra
            Aug 11, 2019
            Resolved
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            Resolved

            I ordered kodak smart 32 inch tv and extended 2 year warranty and value is 10098
            Order details:order - od[protected]

            But i got faulty tv i initiate return request but they didn't responding properly on ph call as well mail

            At the delivery time delivery boy wanted extra money.

            I taken follow on mail as well ph call about return request status but they only told provide alternate no and delivery snapshot
            As their demand i provided delivery snapshot

            But still they told we must wait..
            Sep 12, 2019
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Aug 12, 2019
            Flipkart Customer Care's response
            We will revert on it.
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              Nilkanth Sasane
              from Kurduvadi, Maharashtra
              Aug 11, 2019
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              Address: Banglore, 411058
              Website: Flipkart

              Today 2:30 am i ordered 6 marq led tv, and now at 11:30 i got massage that order is cancelled and refund processed. If flipkart is not able to provide said offer then why are you cheating consumers by highlighting huge discount. I want minimum one led tv as you promised in offer.
              Order details are mentioned below
              Od[protected]
              Od[protected]
              Od[protected]
              Od[protected]
              Od[protected]

              I want proper solution on this.
              Flipkart customer support has been notified about the posted complaint.
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                G
                Giridhara Prasad
                from Mumbai, Maharashtra
                Aug 11, 2019
                Resolved
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                Resolved

                I ordered few products on flipkart and they cancelled saying out of stock. I paid money for 3 out of 4 product i ordered and i get a message after few hours saying that my order is cancelled? And the money will reflect in my account in 7 to 10 days? Are they kidding me? It's a waste of my time and my money. I could have used it for my daily needs. Please take a strict action on this.
                +4 photos
                Sep 12, 2019
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Aug 12, 2019
                Flipkart Customer Care's response
                Hi,
                We're sorry to let you know that your order for MarQ by Flipkart Dolby 65 inch(165 cm) Ultra HD (4K) Smart LED TV has been canceled by the seller as its price was incorrectly listed by them on the website and app. This has now been corrected and you can place a fresh order for it if you want. To thank you for your understanding, the seller has completed the refund of Rs.1999 in your bank account on 11 Aug 19 and it will be reflected on 22 Aug 19. Hence, we are closing this complaint from our end.
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                  H
                  Harish2910@
                  from Mumbai, Maharashtra
                  Aug 11, 2019
                  Resolved
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                  Resolved

                  Good morning!
                  Hi myself harish and my flipkart id : [protected]. Yesterday i placed a order or realme 3 pro as i pay my advance payment also i have expected delivery on 13th aug2019. But i received cancelation msg of my order. After that when i call to customer care they could not provide any appropriate reason they said order cancel from seller end its seller policy as so on. I am very disappointment regarding this behaviour.
                  They also said you get your refund upto 20th aug 2019.
                  Please help me out in this matter
                  Sep 12, 2019
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 12, 2019
                  Flipkart Customer Care's response
                  Hi, ​​​​​​​​​​​​​​​​​​​
                  We are sorry to let you know that your order for Realme 3 Pro (Nitro Blue, 64 GB) has been canceled due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 10 Aug 19 and it will be reflected on 20 Aug 19. Hence, closing the complaint from our end. Your kind understanding is appreciated.
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                    S
                    Sanyabakshi
                    Aug 11, 2019
                    Resolved
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                    Resolved

                    Address: G-24/3-a rajouri garden, New Delhi, Delhi, 110027
                    Website: Myshoppingfree

                    I have ordered iphone from flipkart seller supercomt net and payment has been made to paynow1 through paytm.i want my money refund back. 800rs has been deducted from my paytym wallet and m unable to reach the seller supercom net . Please give information regarding my issue
                    +1 photos
                    Sep 14, 2019
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 13, 2019
                    Flipkart Customer Care's response
                    Hi,

                    We would like to let you know that any offers to appear anywhere other than on our website (https://www.flipkart.com), Flipkart Lite/mobile site or app is not from sellers on our portal. Also, in case of any monetary loss due to fraud by such websites, to file a complaint with the cyber cell for support. Further, we would like to let you know that you can choose to initiate legal action against the spammer/spamming organization too. Hence, closing the complaint from our end.
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                      N
                      Naren pandey
                      from Mumbai, Maharashtra
                      Aug 11, 2019
                      Resolved
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                      Resolved

                      Address: Flipkart, New Delhi, Delhi, 110059

                      Od[protected]
                      Reference to above, this such a shameful act by the seller as well as the flipkart. Neither i am getting the order nor i have an option to cancel it. Every day the order delivery date is changed to the next day for the last one weak. I am so much frustrated now that i have no other options left other than logging an fir.
                      Everyday i call their customer care and they do nothing. They ask me to wait for 24 hours and then again the shipping date is changed to the next day
                      Sep 16, 2019
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 12, 2019
                      Flipkart Customer Care's response
                      We will revert on it.
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                        D
                        dontom james
                        from Mumbai, Maharashtra
                        Aug 11, 2019
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                        Address: Bangalore, Karnataka
                        Website: flipkart.com

                        I ordered Realme X on 8th Aug 2019 at 1:30 AM and delivery was promised by 10th Aug but it hasn't reached the nearest hub yet... Even worse, there hasn't been any tracking update since 9th Aug 12:34 AM.
                        I feel like I lost my money since I already paid from my friend's debit card... First order with Flipkart and feels cheated
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                          V
                          Ved143
                          from Vasai-Virar, Maharashtra
                          Aug 11, 2019
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                          Address: KHOPWADI,BEHIND MAAHALAXMI TEMPLE DHOVLI VASAI,W, Thane, Maharashtra, 401201

                          Od[protected]

                          [protected] register number
                          [protected]@gmail.com

                          1st of all i am not a reseller
                          All product purchase for personal use

                          Also i am flipkart plus member
                          Also flipkart pay latter activated
                          So why ur block my account

                          I am not cancelled order is your system automatically cancelled order

                          Pls active my account on urgently basic asap

                          Thanks & regards
                          Vedprakash thathera
                          [protected]
                          +1 photos
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 12, 2019
                          Flipkart Customer Care's response
                          Hi,
                          We are sorry to let you know that our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account.
                          Aug 12, 2019
                          Updated by Ved143
                          Sir i am already told u high number of Return from yours side seller cancelled my order not i am canceled my order

                          I am flipkart plus member

                          Also active my flipkart pay latter

                          I am unable to login how to the payment flipkart pay latter??

                          I want solution to activate my account asap
                          Aug 12, 2019
                          Updated by Ved143
                          Still not any action taking about this order
                          Aug 13, 2019
                          Updated by Ved143
                          Still not Resolved this complaint
                          Aug 22, 2019
                          Updated by Ved143
                          Still not Respond worst Flipkart service fake block account
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                            S
                            Seema Vajpeyi
                            from Mumbai, Maharashtra
                            Aug 11, 2019
                            Resolved
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                            Resolved

                            Address: 103, Runwal commercial Complex, LBS Marg, LBS Marg, Mulund ( West), Mumbai City, Maharashtra, 400080

                            My order no is od[protected]. Had ordered for a set of 6 dynore (950 ml) steel containers. Received only 3 and that also with loose lids. Imeediately esclated to the custiomer support team about the missing items. Even after complaining almost 7 times, still awaiting for an solutiomn. The seller had very clearly mentioned that the item is returnable and refund shall be done.

                            But it seems now they have turned deaf ears and every time an customer support executive just promises assurance without any action.
                            Sep 18, 2019
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 11, 2019
                            Flipkart Customer Care's response
                            We will revert on it.
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                              R
                              Rishikeshsarma.m
                              from Bengaluru, Karnataka
                              Aug 11, 2019
                              Resolved
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                              Resolved

                              selling pirated copy of a copyrighted book

                              Flipkart is selling photocopied version of a copyrighted english fiction novel. This is an utter cheat from the the seller and there are so many people reviewed that the book is a pirated copy and flipkart should ban the seller and give me a new book. I noticed this was a pirated copy after the return period os over but still a pirated copy remains a pirated copy and this came to my attention after seeing another original copy of the book....
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                              Chiraglakhina
                              from Mumbai, Maharashtra
                              Aug 11, 2019
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                              Address: BKC,Mumbai, Mumbai City, Maharashtra, 400051

                              I purchased bose ear phone and @flipkart initially confirmed (Through email) me that i am eligible for award for highest spender of the hour contest. Now @flipkart is backing out from actually giving the award.

                              Attached the order details and flipkart confirmation of 5000 voucher.

                              #flipkartoffers #flipkartfraud #shame
                              +2 photos
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                                nikhil v.n
                                from Mumbai, Maharashtra
                                Aug 10, 2019
                                Resolved
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                                Resolved

                                Address: Kannur, Kerala, 670643

                                I bought a vu television from flipkart and its delivery was delayed. But still i waited, then its installation date was on[protected]. But it got extended on[protected], till now the technician didn't contact me. Since the flipkart executives said that technician should open the box else the warranty will be void, we can't open the box. I am not able to use the television. Poor services from flipkart
                                Aug 12, 2019
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 11, 2019
                                Flipkart Customer Care's response
                                We will revert on it.
                                Aug 11, 2019
                                Updated by nikhil v.n
                                When will you solve my problem
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                                  saurabh phape
                                  from Pune, Maharashtra
                                  Aug 10, 2019
                                  Resolved
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                                  Resolved

                                  Address: Near maruti mandir, Village dohole, 421101

                                  Recently i tried to change my email address and whenever i submit the change, flikart sends me an otp in form of a sms text but after 1 minute time i receive an email for the same action which has another opt. I tried submitting otp but it shows that opt submitted is wrong in case of both the otp i found same warning... Please fix this!!! I think this will help your software to provide better service... That's it
                                  Sep 17, 2019
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 11, 2019
                                  Flipkart Customer Care's response
                                  Hi,

                                  Thanks for getting in touch.

                                  We regret to inform you that we are unable to find your account details. Request you to share the register email ID or contact number in order to assist you further.

                                  Hope to hear from you soon.
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                                    Sanjogrrrrr
                                    from Mumbai, Maharashtra
                                    Aug 10, 2019
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                                    I can't login into my account though i complained about it already but no further action was taken so i here rewriting the complain about flipkart that they had blocked my account without any proper reason, and told me that their sysytem had detected too many number of returns but that not right.
                                    Do something in this regard because i have my flipkart supercoin in that account
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 11, 2019
                                    Flipkart Customer Care's response
                                    Hi

                                    Thanks for getting in touch.

                                    We regret to inform you that we are unable to find your account details. Request you to share the registered email ID or contact number in order to assist you further.

                                    Hope to hear from you soon.
                                    Aug 14, 2019
                                    Updated by Sanjogrrrrr
                                    The registered mobile number is [protected] with [protected]@gmail.com email id.
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                                      Chandank147s
                                      from Mumbai, Maharashtra
                                      Aug 10, 2019
                                      Resolved
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                                      Resolved

                                      Address: 500055

                                      I have made a order with order id - od[protected]
                                      And it was meant to be delivered on 8 th august and it wasn't delivered by time when i asked for help or status the customer support person told me to cancel my order... And now its 10th aug and when i ask them, they say they can't contact the courier service and i have to wait or should cancel my order... And they keep repeating that nothing is in their hands. I would never ever shop eith flipkart again and i would request none of you do.
                                      Sep 15, 2019
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Aug 11, 2019
                                      Flipkart Customer Care's response
                                      We will revert on it.
                                      Verified Support
                                      Aug 11, 2019
                                      Flipkart Customer Care's response
                                      We will revert on it.
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