Flipkart Complaints & Reviews

Hi sir my name is sajal.

My email id : [protected]@gmail.com

And my problem is i am unable to update my password.

Last few days my account not opening. I used my old username and password. But it was not opening.

Then i used forgot button and then received code.

Entered the code successfully.
After that it was asking please set a new password.

Then i entered new password. But it was showing "unable to update new password please retry".

That is the problem i am facing so please solve my problem as soon as possible.

Aug 23, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jul 22, 2019

Flipkart Customer Care's response We will revert on it.

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I had ordered an atlas bycycle on 4th june vide id od[protected], it was suppose to be deliver by 20th of june. On status track it shows that product has been shipped and about to deliver in time. Suddenly on 20th june status changed and said, had some logistic problem so could not deliver and it will be deliver by 20th of july. Now on 20th july another message recived which says that delivery is delayed and it will be deliver by 19th of august.
How come a small product like this takes three month to deliver within the country??? Seems fraud assurance from company
Needs justification at the earliest

Sep 1, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jul 22, 2019

Flipkart Customer Care's response Hi Dharmendra,

Thanks for writing in.

We are sorry for the trouble you had to go through.

However, we're writing to let you know that the courier service provider has confirmed that the shipment of "Atlas Bliss IBC TT 20 T Recreation Cycle'' will be delivered to you on "19th Aug 19''.

Thanks for being patient while we worked with the seller and courier service provider to ensure that the order gets delivered to you on time.

Have a nice day!

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Address: 22/2 krishan kunj extn 1 gali no. 4a, New Delhi, Delhi, 110092

Website: www,filpkart.com

Order no. Od[protected]
Seema jain
Address:- 22/2 krishan kunj extn 1 gali no 4a near jain sweets.

Deliver boy is very manner less and rude please take some action.
Deliver my phone again. Deliver boy (Aakash kumar ekart) cancel our product without our permission.

Please resolve my problem as soon as possible.

Please do the needful.

+2 photos

Aug 25, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jul 22, 2019

Flipkart Customer Care's response We will revert on it.

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Address: 122002

I have ordered 14k real gold earings online and when i got this checked from market they said it's a fake metal and has no bis hallmarks stamp on it flipkart has sent me fake matel earrings

I have raised complaints so many time online it's still pending they are not resolving this matter

Flipkart is doing a big scam now

My order id : order id - od[protected]
Please help me to get my refund back

Sep 4, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jul 22, 2019

Flipkart Customer Care's response We will revert on it.

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Hello team,

I have already raised the return request (Od[protected] [incident: in[protected]]) on flipkart website for return of oppo a3s (Purple, 64gb) as battery charging takes 4-5 hrs to get completely full which is not acceptable for any customer.

Flipkart customer support executive keep closing my request without provinding me any resolution and sending me reply that i failed to reply to their email within 48 hrs so seller cannot provide any replacement or refund but i had already mentioned my concern over their portal within definite timeline given for the replacement of the product. The refund should be initiated by flipkart as product information was undisclosed by their seller on the website at the time of purchase of this product. I feel like they have cheated on me and now they have declined my refund request.

Please help me to initiate refund request as i don't want any kind of replacement of the product due to major flaws in the product.

Thanks & regards
Sandeep jaiswal|mb:[protected]

Aug 24, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jul 22, 2019

Flipkart Customer Care's response We will revert on it.

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Address: Bangalore, Karnataka

I bought the jvc 80cm led smart tv from flipkart on 8th july 2019. Customer care is very irresponsible. Product is not installed till date but the given date is 11th july 2019. Am calling them daily but they are behaving very carelessly. Now the return date is also exceeded. Now i cannot return the tv and i can't even open the product also. Please help me with this.

Aug 27, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jul 22, 2019

Flipkart Customer Care's response We will revert on it.

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Address: Pullaih plaza, Near Fish market,rest house road, West Godavari, Andhra Pradesh, 534201

We purchase redmi note 7s from flipkart and it's delivered. But it's not working well. We apply for replacement 0n 13th july but still now it's not replaced. We call to flipcare customer so many times every time they said different delivery dates. I attched a image in below you can check it the tracking information totally wrong. And its showing same information from last 8 days. Please take an action this as early as possible

+1 photos

Aug 28, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jul 22, 2019

Flipkart Customer Care's response We will revert on it.

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Address: Bangalore, Karnataka, 581400

Order id :od[protected]
Refund id:[protected]
I received the material on 17/07/019
I have ordered asus max pro m1 as per specification its model no should be (Zb601kl-4a030in / zb601kl-4a040in) and it should support 4g volte but received device model no is asus _x00td and its not 4g volte phone its lte only with volte which not functioning properly while using via video call every time we have to disable and enable lte feature., i have requested for refund
On 18/07/19.
Flipkart have given a time frame of 72 hrs (Till 21/07/2019 9 am) to resolve the issue.
But it was not resolved in given time frame. Flipkart again giving a deadline of 22/07/2019 (Upto 22/07/2019 15:30 hrs).
For clarification please call on [protected] during office hours or on [protected] after 6pm.

Ashutosh kumar
C-3/3/3 kaiga township
Mallapur
Phone no:[protected]

Flipkart customer support has been notified about the posted complaint.

Jul 21, 2019

Updated by ashukgs Dear Customer,

We apologise for taking longer than expected to resolve your issue. We request you to provide us time till 22 Jul, 3:30 PM to get back to you.

Thanks,
Flipkart Customer Support

Hi Ashutosh,

Thanks for being a valuable Flipkart Plus member and thanks for writing in.

We understand your concern and sorry for the trouble you had to go through.

Please be assured that we're looking into this and will get back to you with an update by July 21, 2019.

We would like to thank you for your patience and understanding.

Regards,
Lalit Thomas
Flipkart Customer Support
Your Query[protected]:38:50 )
Return status is still pending, 72 hrs deadline already crossed
Flipkart Customer Support[protected]:13:43 )
Hi Ashutosh,

Thanks for being a valuable Flipkart Plus member and thanks for writing in.

We understand your concern and sorry for the trouble you had to go through.

Please be assured that we're looking into this and will get back to you with an update by July 21, 2019.

We would like to thank you for your patience and understanding.

Regards,
MONIKA SINGH
Flipkart Customer Support
Your Query[protected]:10:22 )
72 hrs deadline will cross by 9:10 hrs tomorrow, No action has been taken
till now.
Flipkart Customer Support[protected]:06:35 )
Hi Ashutosh,

Thanks for being a valuable Flipkart Plus member and thanks for writing in.

We understand your concern and sorry for the trouble you had to go through.

Please be assured that we're looking into this and will get back to you with an update by July 21, 2019.

We would like to thank you for your patience and understanding.

Regards,
BRIJESH KUMAR
Flipkart Customer Support
Auto-Response[protected]:00:04 )
Hi,

Thanks for writing to us. We have received your query and will get back to you within the next 24 hours.

[This is an auto-generated response. Please do not reply to this email.]

Thanks,
Team Flipkart
Your Query[protected]:59:59 )
I have ordered Asus Max Pro M1 as per specification its model no should be (ZB601KL-4A030IN / ZB601KL-4A040IN) and it should support 4G volte but received device model no is ASUS _X00TD and its not 4G volte phone its LTE only with Volte which not functioning properly while using via video call every time we have to disable and enable LTE feature, I have requested for refund, for any clarification please call on [protected] during office hours or on [protected] after 6pm.

Verified Support

Jul 22, 2019

Flipkart Customer Care's response We will revert on it.

Jul 22, 2019

Updated by ashukgs No response till now

Jul 23, 2019

Updated by ashukgs Everytime Flipkart customer care mail me and ask for alternate mobile no, because as per them my no not reachable. I have already given my alternate no to each customer care executive during voice calls.My point is that at least we can get missed call SMS alert if somebody calls us.They are just wasting our time.Horrible customer support service by Flipkart.

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Address: Pathanamthitta, Kerala, 689101

I brought an headset boat airdopes 411 on 08 jul 2019. And the one i bought was not working due to manufacturing issues so i have returned my new airdopes 411 due to some manufacturing defects (Which i have used it not more than twice). Nd it was a new piece nd the one i got after returning (20th july 2019) was an old one which someone has used for a long and the one i got was not cleaned well and the ear pieces have got ear wax and all in it. Nd the box was full of stains nd scratches. I brought it for around 2800rs and i need to return my piece with a new one. I got the replaced product on 20th jul 2019 which was an old product. I want to get a new product. Hope u will return this piece with a new one.

Aug 22, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jul 22, 2019

Flipkart Customer Care's response We will revert on it.

Verified Support

Jul 22, 2019

Flipkart Customer Care's response We will revert on it.

Verified Support

Jul 22, 2019

Flipkart Customer Care's response We will revert on it.

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My account deactivated a week ago previously i asked about my orders and about my deactivation reason but you responded to my order status but not for my account status. And the replacement item was not picked up and new item not received till now. And you are not responding to this issue what i have to do.
Flipkart it self cancelling orders and it is blocking accounts how it was fare?

Aug 27, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jul 22, 2019

Flipkart Customer Care's response Hi,
Thanks for getting in touch.
We regret to inform you that we are unable to find your account or order details. Request you to share us the order details or get in touch with our customer support number[protected].
You can also check your order status here: http://fkrt.it/bqWLi~NN
Hope to hear from you soon.

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Address: Bangalore, Karnataka

Website: www.flipkart.com

I was order redmi note 7pro with additional of mobile complete protection plan. After rad the terms & conditions that pack really not going to help me. I planned to return the product.in app shows return options but can't accept the request. So i called the flipkart customer care executives and explained the situation. But they also misdirected me given irrelevant information and they're trying to ignore me.
But till now not accepting the return request.
It's shows clear indentation to make customer as fool's.
In there terms and conditions itself clearly mentioned 10 days return policy.

Aug 30, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jul 22, 2019

Flipkart Customer Care's response Hi karthick,

Thanks for getting in touch.

We regret to inform you that we are unable to find your order details. Request you to share the order details or get in touch with our customer support number[protected].

Hope to hear from you soon.

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Address: 273, R.N. Guha Road, Kolkata, West Bengal, 700074

From the last few days, i am facing a lot of issue about flipkart. Whatever items i am purchasing, they are being automatically cancelled by seller and now my account has also been blocked. I had bought lots and lots of products and i was also a very loyal customer. I dont know whats wrong but i want my account back as i had a lot of supercoins and also i had saved cards and addresses. This issue should be solved as soon as possible

+1 photos

Aug 23, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jul 22, 2019

Flipkart Customer Care's response Hi,

We'd like to let you know that your recent order has been cancelled as our systems have observed a trend in your purchase history that suggests that the items you've purchased are usually not intended for personal use. This would also mean that you will no longer be able to login to your Flipkart account.

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I have ordered pantene long black shampoo with order id od[protected]. The product was delievered by 10th july 2019. When i opened the packet, product was damaged so i filed a replacement request. The official said that the delivery boy will pick up originally delivered item by sunday 14th july. After 14th july i again call then they said that your request has been cancelled please make new request so i make a new request which was cancelled again. I feel helpless. Please help

Jul 23, 2019

Complaint marked as Resolved

My problem have not resolved yet

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jul 23, 2019

Flipkart Customer Care's response We will revert on it.

Verified Support

Jul 26, 2019

Flipkart Customer Care's response We will revert on it.

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Address: Jaipur, Rajasthan, 302003

Website: www.flipkart.com

I ordered the poco phone on 15th july, 2019 with extra discount on exchange offer of old phone of rs. 2000. The delivery date was 17th.
At the time the delivery was attempted i was not at office and am really unsatisfied with the reason the delivery boy gave for not exchanging the product is that side border colour is getting little bit faded. Neither did he call me regarding the same. My phone is perfectly in good working condition as is easily visible from the pics shared by me.

I have provided all the details to flipkart, then also they have rejected my order due to the reason given by their so called expert that their is a gap in between screen and back panel which is not correct as per the image it is just sliver color vanished from side border which is not an option for cancel the order as per flipkart exchange policy.

I am very disappointed with your services and replies, therefore i will going to apply this case to consumer forum as your team is replying to order new phone and cancelled my order which leads to a difference of amount i. E. Credit card offer (1500) and exchange offer (2000), which i am not ready to bear

+4 photos

Aug 22, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jul 22, 2019

Flipkart Customer Care's response Hi,
We're sorry to hear that you're facing issues with your order for POCO F1 by Xiaomi (Graphite Black, 64 GB)
We wanted to inform you that the order has been canceled as the exchange product is not as per the seller exchange policy. Hence, the wish master has denied to pick up the product. However, the seller has confirmed that the refund has been completed on 20 Jul 19 and will be reflecting on your credit card by 30 Jun 19. Hence, closing the complaint from our end.
Your understanding is much appreciated.

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Address: Nalagarh, Solan, Himachal Pradesh, 174101

Respected sir/madam,
I want attention for my order, i have purchased a symphony touch cooler 55 ltr.
When i recieved it, found faulty and damaged from inside. I tried to contact to flipcart customer support but i found nothing in back. They only give me dates in extended way.
I applied for its replacment and it takes a lot of time, even not pick the product yet.
Now i try to cancel the product but i unabled. Then flipcart person asked for refund but they don't given any.
So please sir/madam help me to cancel this product and refund my money.
Thankyou.

Flipkart customer support has been notified about the posted complaint.

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Address: 400060

Od[protected], i have order mi note 7 pro on 10th july 2019 which till date delivered n flipkart not taking my concern seriously. I have ask for cancellation even that they r not doing. I'm not able cancel order in app. My 12207 rs are in stake. They have claim amout from citibank on 11th itself but product is so far delivered. Please help. I have registered concern over customer service and on social media and almost twice in talking with their agents but no resolution.

+1 photos

Aug 26, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Jul 22, 2019

Updated by rameshvadhel Correction the product is still not delivered

Verified Support

Jul 26, 2019

Flipkart Customer Care's response We will revert on it.

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I have ordered two xiomi mi 3 band from flipkart. I have received both the bands on 01 st july. I used it till 16th july by doing regular recharge. However all of sudden one of the band stopped working from17th july. I tried to recharge it but it did not work. Finally on 20th july i lodge my complaing to flipkart. However instead of providing support flipkart customer care executive asked me to contacthe xiomi service station which is in pune & 150 km awayou from my city. This is ridiculous & simply not acceptable. All people busing online should be careful

Sep 8, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jul 22, 2019

Flipkart Customer Care's response Hi Chirag,
Thanks for writing in. We're sorry to hear that you're facing issues with your Product. Since the product was delivered to you on 01 Jul 19, it has crossed the seller's 10 days replacement period. Due to this, the seller will not be able to fulfill your replacement request. However, the product is covered under the manufacturer's warranty, so you can get in touch with the brand authorized service center and they'll be able to help you out. Hope this helps.

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Order id - od[protected]. Email [protected]@yahoo.com
Purchased buyback gaurantee exchange within buy back value for my poco phone
25 mar, 19 to 23 jun, 19 14, 700 (On same brand), 10, 500 (On other brands)
24 jun, 19 to 23 oct, 19 8, 400 (On any brand)
Expires on: 23 oct, 19
I purchased but not able to use due to no new poco phone launched till now. 14700 buyback gaurantee is useless if new poco phone launched. I purchased this phone due to buyback guarantee program.
Kindly extend date for buyback guarantee.

Sep 3, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jul 26, 2019

Flipkart Customer Care's response we will revert on it.

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Address: H/168 Akash Ganga Society.Bh, Saraswati Nagar, New Sama Road, Vadodara, Vadodara, Gujarat, 390024

I have purchase marq washing machine in discount rate and old washing machine is exchange but delivery boy check old washing machine and decided to not receive he says he is not ok but he is not checked and not run machine so i says ok and i pay the exchange value he says you call customer care and he says me to. So i call and discuss the call center but he is gone and not delivered my product. Next days customer service representative says your machine is resend and receive the 22nd july. But today he says your order is cancell. But i am not cancell my order. So you give me a my product and help me.

Aug 24, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jul 22, 2019

Flipkart Customer Care's response Hi Harendrasinh
We are sorry to let you know that your order for MarQ by Flipkart 7.5 kg Fully Automatic Front Load Washing Machine with In-built Heater White has been canceled by the courier service provider due to unforeseen reasons. We request you to place a fresh order. However, the seller has been refunded the amount of ₹ 12509 on 20 Jul 19 to your Credit Card and it will be credited within 2 Business days as per standard banking procedures.

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Address: Room#06,4Th cross Near Reliance public school SRK, nagar post Rachenahalli Bangalore, 560077

Website: Flipcart consumer complaint

I bought supermart items from flipkart dated -01/07/2019, my order no-od[protected] and transaction id-p1907012257563501264413, amt rupees 666/-00 i have pay online for this items, but i regret to say you your ekart people collect same amount in my home in my absentism, and iwill try to reach you customer care they did not resolve my issue till date. So, i humbly request to grivances officer please look my issue and resolve it asap.

Aug 25, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jul 22, 2019

Flipkart Customer Care's response Hi Ekanth,
We’re writing to you about your Grocery order OD[protected].
We'd like to let you know that the seller has refunded Rs. 666/- on 21 Jul 19 to your gift card and will be added to your Flipkart account within 24 hours as a goodwill gesture.

Flipkart Complaints & Reviews

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Flipkart reviews & complaints page 1204

flipkart account is not updating password

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delay in delivery of my bicycle product

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phone not accepted because of minor problems

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ordered 14k real gold earrings and flipkart sent me fake silver earrings

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refund request for oppo a3s (purple, 64gb)

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jvc television

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redmi note 7s mobile

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regarding not accepting return of asus max pro m1

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boat airdopes 411

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account deactivated and not responding

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need to return the mobile complete protection pack

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account blockage due to unknown reason

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pantene long black shampoo

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wrong cancellation of order

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replacement not completed yet.

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mi note 7pro

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faulty xiaomi mi band 3 supplied

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not able to use flipkart guarantee. no new pocophone launched

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order cancel to seller I am not cancel

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refund my payment amount

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