Flipkart Complaints & Reviews

I brought an headset boat airdopes 411 on 08 jul 2019. And the one i bought was not working due to manufacturing issues so i have returned my new airdopes 411 due to some manufacturing defects (Which i have used it not more than twice). Nd it was a new piece nd the one i got after returning (20th july 2019) was an old one which someone has used for a long and the one i got was not cleaned well and the ear pieces have got ear wax and all in it. Nd the box was full of stains nd scratches. I brought it for around 2800rs and i need to return my piece with a new one. I got the replaced product on 20th jul 2019 which was an old product. I want to get a new product. Hope u will return this piece with a new one.

My account deactivated a week ago previously i asked about my orders and about my deactivation reason but you responded to my order status but not for my account status. And the replacement item was not picked up and new item not received till now. And you are not responding to this issue what i have to do.
Flipkart it self cancelling orders and it is blocking accounts how it was fare?

I was order redmi note 7pro with additional of mobile complete protection plan. After rad the terms & conditions that pack really not going to help me. I planned to return the product.in app shows return options but can't accept the request. So i called the flipkart customer care executives and explained the situation. But they also misdirected me given irrelevant information and they're trying to ignore me.
But till now not accepting the return request.
It's shows clear indentation to make customer as fool's.
In there terms and conditions itself clearly mentioned 10 days return policy.

From the last few days, i am facing a lot of issue about flipkart. Whatever items i am purchasing, they are being automatically cancelled by seller and now my account has also been blocked. I had bought lots and lots of products and i was also a very loyal customer. I dont know whats wrong but i want my account back as i had a lot of supercoins and also i had saved cards and addresses. This issue should be solved as soon as possible

I have ordered pantene long black shampoo with order id od[protected]. The product was delievered by 10th july 2019. When i opened the packet, product was damaged so i filed a replacement request. The official said that the delivery boy will pick up originally delivered item by sunday 14th july. After 14th july i again call then they said that your request has been cancelled please make new request so i make a new request which was cancelled again. I feel helpless. Please help

I ordered the poco phone on 15th july, 2019 with extra discount on exchange offer of old phone of rs. 2000. The delivery date was 17th.
At the time the delivery was attempted i was not at office and am really unsatisfied with the reason the delivery boy gave for not exchanging the product is that side border colour is getting little bit faded. Neither did he call me regarding the same. My phone is perfectly in good working condition as is easily visible from the pics shared by me.

I have provided all the details to flipkart, then also they have rejected my order due to the reason given by their so called expert that their is a gap in between screen and back panel which is not correct as per the image it is just sliver color vanished from side border which is not an option for cancel the order as per flipkart exchange policy.

I am very disappointed with your services and replies, therefore i will going to apply this case to consumer forum as your team is replying to order new phone and cancelled my order which leads to a difference of amount i. E. Credit card offer (1500) and exchange offer (2000), which i am not ready to bear

Respected sir/madam,
I want attention for my order, i have purchased a symphony touch cooler 55 ltr.
When i recieved it, found faulty and damaged from inside. I tried to contact to flipcart customer support but i found nothing in back. They only give me dates in extended way.
I applied for its replacment and it takes a lot of time, even not pick the product yet.
Now i try to cancel the product but i unabled. Then flipcart person asked for refund but they don't given any.
So please sir/madam help me to cancel this product and refund my money.
Thankyou.

Od[protected], i have order mi note 7 pro on 10th july 2019 which till date delivered n flipkart not taking my concern seriously. I have ask for cancellation even that they r not doing. I'm not able cancel order in app. My 12207 rs are in stake. They have claim amout from citibank on 11th itself but product is so far delivered. Please help. I have registered concern over customer service and on social media and almost twice in talking with their agents but no resolution.

I have ordered two xiomi mi 3 band from flipkart. I have received both the bands on 01 st july. I used it till 16th july by doing regular recharge. However all of sudden one of the band stopped working from17th july. I tried to recharge it but it did not work. Finally on 20th july i lodge my complaing to flipkart. However instead of providing support flipkart customer care executive asked me to contacthe xiomi service station which is in pune & 150 km awayou from my city. This is ridiculous & simply not acceptable. All people busing online should be careful

Order id - od[protected]. Email [protected]@yahoo.com
Purchased buyback gaurantee exchange within buy back value for my poco phone
25 mar, 19 to 23 jun, 19 14, 700 (On same brand), 10, 500 (On other brands)
24 jun, 19 to 23 oct, 19 8, 400 (On any brand)
Expires on: 23 oct, 19
I purchased but not able to use due to no new poco phone launched till now. 14700 buyback gaurantee is useless if new poco phone launched. I purchased this phone due to buyback guarantee program.
Kindly extend date for buyback guarantee.

I have purchase marq washing machine in discount rate and old washing machine is exchange but delivery boy check old washing machine and decided to not receive he says he is not ok but he is not checked and not run machine so i says ok and i pay the exchange value he says you call customer care and he says me to. So i call and discuss the call center but he is gone and not delivered my product. Next days customer service representative says your machine is resend and receive the 22nd july. But today he says your order is cancell. But i am not cancell my order. So you give me a my product and help me.

I bought supermart items from flipkart dated -01/07/2019, my order no-od[protected] and transaction id-p1907012257563501264413, amt rupees 666/-00 i have pay online for this items, but i regret to say you your ekart people collect same amount in my home in my absentism, and iwill try to reach you customer care they did not resolve my issue till date. So, i humbly request to grivances officer please look my issue and resolve it asap.

My total purchases on flipkart paylater account is 1226/- for the current month of july, 2019.. But the billing amount is showing as 1316/-.. Contacted flipkart customer care and addressed the issue.. They accepted the mistake as a probable technical glitch and further informed that i'll have to pay the mentioned billing amount of 1316/- for the current month, and that the excess of 90/- will be adjusted on my next billing cycle..
On this, i asked that what if i don't purchase anything from flipkart in the near future, which is quite possible as per my choice is concerned.. To which the representative aakash told me that's the only solution..
I asked to transfer to any manager there.. He told that the manager would even tell me the same thing.. I insisted further to speak to someone senior.. He asked me to be put on hold, and i am still on hold since the past 39 minutes.. The call is still on..
I want my excess money of 90/- to be refunded on my current billing cycle..

My self rakesh singh and my flipkart login id - [protected] and am not able to login my flipkart account since last 4 days
Everytime i try it shows login unsuccessful, please retry in a minute.
Its happening since last 4 days after i have ordered some items and received them.in my flipkart wallet i have ₹3400 and i am a flipkart plus member and what u have done that without informing u people blocked my account and also taken my wallet money this is fraud. I will file case if wallet money not reverse in my accont.
Please resolve this issue as soon as possible because am not able to order also.
Email add - [protected]@gmail.com

Please note i have placed order in flipkart on 15th july 2019 for redmi note 6 pro mobile and the delivery date is 17t july 2019.

Still, i haven't received my order and there was no status updated in my flipkart account regarding reason for not delivering the order. I have called flipkart customer care number and raised complaint regarding this but still not received any response from them and also had lot of conversation via chatting but still there is no proper resolution.

Being flipkart such a big company loosing their image for such a silly reason. I need an action on this on priority basis.

Regards,
Sreedhar

Hi, myself arabinda from jorhat, assam. I have ordered vivo z1 pro mobile with exchange of my old vivo v5 mobile (Exchange offer) and today your salesman came to deliver the said mobile and examine my old mobile and he found the mobile ok except one spot shown in my phone. After that he said that he has unable to pick up my mobile and ask me to give the extra payment against the exchange of my mobile. I am refused to do that and give your valuable suggestion to resolve my issue.

We have mailed several times but nobody had replied and we have also submitted issue in affiliated programmes contact us page, but they have not replied to us. We complaint on twitter and they told us to mail on [protected]@flipkart.com, we have mailed on that mail id but still no reply.

They are not providing any support and not even there is number to contact them. We are hopeless and helpless. Kindly take the necessary actions against them. We have worked very hard and now we are not getting our hard earned money

Registered email id :abraham. [protected]@gmail.com
Tracking id: abraham

Please respond and kindly note that i have already sent mails to [protected]@flipkart.com. No reply from their end. So i need to know the current situation.

Last time in thiis forum i have submitted another complaint in that they asked my email id to track. I have provided the details above. Please don't try to excuse and last time after i updated my complaint with necessary information there was no reply.
I had a call from one of the executives from flipkart. He said that he will look into the issue and will revert back after max48 hours. Till now no update. Please reply with valid information, waiting for the response. He asked me about the current problem. I explained that the approved payments are not yet credited to my account. It's like 3 months.

I ordered a phone on 16 july where i got a 10% off on booking through credit card and also an exchange offer on my old phone. On delivery day the delivery personal that my old phone cannot be accepted as there was a problem with the screen. The problem was that there was a white light coming at one point on the screen but the display on the same point was alright as it showed everything clearly. I was disappointed there and told him to hold my order so i can arrange the cash for paying the difference as exchange offer is not applicable now. After 2 days of this incident i received a message that the phone will be delivered to me in 2-3 business days. And the next day it said order is cancelled. Now there is no 10% credit card off if i want to book it again. Please look into this matter and deliver the phone with the offer.

Name of the company - flipkart amount-22995/- product - watch (Armani) reg mobile no.- [protected] order id - in[protected] date of delivery - 15 july 2019 applied for return - 15 july 2019 (Night) i has ordered a product from the company but its size was big for his wrist he wanted to replace it so he applied on the website the same day but they blocked his account and saying that due to high returns the account is blocked but he hasn't returned that many times as company is saying he has returned but not many times just 3 to 4 times. And they can check that from his account. I wants the company to replace the product or refund the amount and unblock the account.

Flipkart is continiously harrasing me by computerized voice call for the non payment of my flipkart pay later bill of rs 210 whereas i tried to open my account for last 1 months which had been blocked by flipkart. Without opening the acount how can i pay?? I have contacted flipkart on their helpline no so many times but haven't got any kind of reply from their side! I have purchased so many things from flipkart. Now for 210 rs how can they harass the customers like this way?? Now flipkart is telling that they will go legal for 210rs! Is it a joke?? They blocked my account they aren't assisting me so how can i pay the amount without opening my id? Here are some proves which will show you that how i tried to get in touch with flipkart, you can clearly see how many times they promised to solve my problem by sending those mails below mentioned. But they never helped me out.