Flipkart Complaints & Reviews

I have order a mi band 3 at 999 .and I am replacement the product and the product was not pick up and replace but in app show the product is already deliver.the I was contact to customer care they told me the fault was courier boy and they also clearly said another replacement is not available . Now what should I do the product has no bill and also new bill was given which the product is not received.i want help from you.and I don't want to return I need replacement bcz the product price is now 1999.

I placed order for tower fan (Id : od[protected]. Consignment was received on july 23, 2019. It was from stylehomez. Immediately i opened and noticed that the power plug is broken. I requested for replacement within 30 minutes of receipt. On july25, 2019 wish master called and enquired about location. Our place is well with in chennai city limit and 18 km from chennai central, even closer than it hubs. But wish master didn't pick on that day. I received a hindi message stating that we were not available to pickup and asked for new date. I confirmed july 27. When i checked the status online on july 27, my replacement request was cancelled. I called flipkart and they assured to take the product before july 30, 2019. So again i selected july 29 for pickup. Also i raised replacement request again on july 27. It was accepted. But again it was cancelled on july 29. I called flipkart again. They assured me to pickup before july 31. So i raised my 3rd request on july 30 and was accepted. But today (July 31) i noted that the request was turned down again stating that the seller turned down the request as per the policy. Can flipjart pass the responsibility on seller if he sends stone instead of laptop? How can i accept broken product? Request filpkart to replace at the earliest. Wish master never visited my residence for pickup.

I have cancelled two products after ordering which were prepaid. One of 259/- and other of 10999/-. The last date given by the flipkart for the refunded amounts to be transferred to reach the original payment mode was 30 th july and 31 st july respectively. I have waited for 1 week and after the date given i contacted the customer care several times and all they said for multiple times were, the seller has already done the refund and enquire the bank otherwise wait for few more days. I have enquired the bank multiple times but they said no refund has happened. What should i do? I realised my money has gone. They cheated me fraudsters. I need the money back otherwise i am going to file a case against them. Flipkart, they have no value for the customer's money and time. I am fed up with this issue. I am behind this for the past one week. They have sent me two mails stating the refund of the products has been successfully transferred. But no refund has happened in my bank account. I am also pasting the printout of last one month's bank statement with this.

These are my order no: od[protected]

Respected..sir ...
I was buy redmi 7a 2gb ram and 16 gb internal storage by mistake ...so I want to exchange the product and want to buy same product with 32 GB internal storage ...I was call to the Flipkart but they said there is not any policy like that sorry we can't help...I was brought it on 29 July.

Order no. Od[protected] samsung ehs64 wired headset with mic (Black, in the ear)

Have ordered samsung ehs64 wired headset with mic for which online status shows item delivered on 19th july, where as i am sorry to mention that i have not received the mentioned item.

Report mentioned by ur delivery person is not true. I also tried calling the delivery person on no. Received on sms almost 10 times but he didn't bother to answer the call nor call back. Also raised the complaint for the same with flipkart over call and mail and since then i was been asked /replied to wait for 24 hrs to get resolution on my complaint.

Its more than 11 days but i am still waiting for my refund of the item i haven't received. Every time customer care executive assures me that i would get resolution for my complain but that 24 hrs never comes

Ref : order no. Od[protected] samsung ehs64 wired headset with mic

Have ordered samsung ehs64 wired headset with mic for which online status shows item delivered on 19th july, where as i am sorry to mention that i have not received the mentioned item.

Report mentioned by ur delivery person is not true. I also tried calling the delivery person on no. Received on sms almost 10 times but he didn't bother to answer the call nor call back. Also raised the complaint for the same with flipkart over call and mail and since then i was been asked /replied to wait for 24 hrs to get resolution on my complaint.

Its more than 11 days and have been following with customer care (On call/mail) every day but i am still waiting for my refund of the item i haven't received. Every time customer care executive assures me that i would get resolution for my complain but that 24 hrs never comes

I placed an order for the redmi k20 on monday 22nd july. Order id - od[protected]. I opted to exchange my old redmi 4. The delivery person who came on 25th, denied the old phone which was in perfect condition. When i called flipkart they said it will be resolved in two days also informed me that i can pay the balance amount and take the product which i was not aware and neither the delivery person informed me.
Flipkart asked me to send pictures but i opted to pay the balance amount and take the product. Ever since then i am not getting any resolution. I called flipkart, emailed etc that all i want is that i will pay the balance amount and take the product but they are kept dragging my case.
I tracked the product and its still with flipkart local facility.
Now they are calling back and saying that product cannot be delivered and it has to be canceled. I have to rebook the order is what they say.
This is completely unfair and worst case handling capacity of flipkart.

I ordered a mobile which cost rs. 18000 for exchange of a mobile. The date given to me for delivery of product was 28th july 2019, but was not delivered. I raised an issue for my prepaid mobile phone, that it is still not delivered and stipulated date given to me for resolving the issue was 30 july 2019 by 10.30am. On the given date, the case was not resolved and the date got extended to 31 july 2019 10.30am. Again the time period is over, but my case is still not resolved and i have my money stuck with flipkart. Everytime i call them and they say team will get back to me.

I have ordered a mobile phone (Redmi k20 red flame) from flipkart.com
Worth rs. Of 23999 on 22 july 2019 and i canceled my order after the payment detection and this payment done by pnb debit card and mobile no is [protected] for booking.

And after some time, i got the message from flipkart.com saying that "your
The refund has been completed it will be transfer by 30 july" then i called flipkart.com and the way they responded was shocking for me. They said they had done the refund to your bank. Kindly contact to the customer care of your issuing bank.
Called to pnb bank customer care and they said they have not received any refund from merchant flipkart.com.

I again called flipkart.com and this time they did not even bother to resolve my issue. Instead of that every time they are saying that refund has been done from flipkart.com. Your bank is lying your money, kindly contact to your bank.

But still, the amount is not refunded from my bank account and they did not give me the solution.

Kindly have a look and try to resolve my issue. I will be very thankful to
You. Below are a few more details:

Order no - od[protected]
My debit card number [protected] pnb rupay debit card
Email - [protected]@gmail.com

I had purchased an ac from flipkart. Later i am getting sms from same flipkart sms number from where i had received genuine promotion sms of flipkart. I am getting fraud calls claiming winning of tata safari car of rs. 12lakhs and registration amount of rs. 7500 has to be paid from side.

The important concern here is that the caller knows all the details of my purchase. He knows my complete address, mobile number, complete name, what i have purchased from flipkart online. How come customer data is not maintained with privacy by flipkart. Flipkart has to ensure customer data security and privacy. These personal details can cause serious damage to the customer including crimes. So, this matter has to be seriously taken care flipkart and flipkart is purely responsible for any damage happens to me or any other customer.

My reg mobile no [protected]
Mail id [protected]@gmail.com
I ordered apple macbook air 128/8 gb... On 28-4-19 but i got the another product (Apple iapd) i call to ur team and inform this problem ur team arranges replacement..in replacement time i got the again another product received (Air pods) what i ordered what u provided i dont know?.. I call again and raised the complaint.. Ur team call to me within 24 hours. And says not accepted the seller.. And blocks the my flipkark account also. I call and ask reason.. High number returns in ur purchase history so unable to log.in our flipkart account... Says icall everyday but not use all agents only one word ur is forwared to my backend team but backteam also not solved my problem.. After one month one team was call to me and says sir ur flikart paylater balance was due pls pay... Then i ask how to pay my account is blocked... Ur agent says sorry for inconvenience with in 24 hours ur problem was solved says.. Not 24 hours within 30 min my account also opened.. I shocked what a fraud... Ok i pay balance also i again call ur team says all incidence... Again raised return request ur team but again within 24 hours my again blocked...
I call again & again but no use.. After 25 days delivery boy calls me and says ur flipkart package was ready for pickup.. I dont know.. Anymessages did not comes i call flipkart team but team says.. Unable to check ur account beacuse ur account is blocklist says..in that time i dont know how to solved then asked the courier.. Please tell the product name.. He tells correct details... Then iask receipst but he says not available sir.. After pick up completes one message was coming no problem wait till 24 hours.. Says but did not coming any messages till today also what a flipkart fraud... Actually iam a flipkart plus member akso but telugu agents also not their i request to please provide my refund status...

I had purchased a sony ps4 slim 1tb from flipkart through online seller gamingking on 11.10.2018. The ps4 has stopped working and when i approached sony service centre the warranty was denied stating that the seller is not an authorized seller. A similar response was received from sony india. Flipkart has allowed an unauthorized seller to operate on its website and therefore flipkart is liable to either get the product repaired under warranty or refund the entire amount paid for the purchase.

I am looking for a prompt resolution of the same.

I ordered a product from flipkart on 22 jul 19 order id od[protected]. Expected date of delivery was 25 jul 19. But it could not be delivered on the date. When i raised complain for prompt delivery of the product they assured me next delivery date of 27 jul 19, but they again failed to deliver the product and till date i have not received my product despite repeated written complain and telephonic conversation with courier partner kuldeep khanderiya as well as flipkart. Every time they are giving me false assurance that your product will be delivered shortly. I have already paid the amount for product

मेने 23 जुलाई को फोन खरीदा था उसके बाद 5 रिक्वेस्ट डाली फ़ोन रिप्लेसमनेट या रिटर्न्स हो पर हर बार कैंसिल कर दी जाती है ना रिप्लेस करते है ना रिटर्न। कितनी बार काल किया हर बार बेबकुफ़ बना देते है। अब 2 तारीख दी गई बोला 2 को सॉल्व करनेगे। जब कि 2 तक ही रिप्लेस या रिटर्न्स कर सकते है उसके बाद नही।
पागल बना कर रखा है। जो स्पेशफिकेशन फोन खरीदते समय लिखी थीं वो हैं ही नही फोन में। और इतनी हैंगिंग प्रोब्लम है इसमें। डिस्प्ले भी पूरा नही है।

We have purchase two month ago 64gb pandrive. He is corrupt.
We dont have the bill we have order online records is available. Please suggest further for product.
Below details for your reference.

Hp 64gb usb v220w pen drive 64 gb pen dr...
Color: silver
Seller:
Item bazaar
₹550
Offers:
1
Delivered on may 26
Your item has been delivered
Rate & review product
Ordered on mon, may 20th '19

I ordered a product from flipkart on 16 jul 19 order id od[protected]. Expected date of delivery was 24 jul 19. But it could not be delivered on the date. When i raised complain for prompt delivery of the product they assured me next delivery date of 29 jul 19, but they again failed to deliver the product and till date i have not received my product despite repeated written complain and telephonic conversation with courier partner gati as well as flipkart. Every time they are giving me false assurance that your product will be delivered shortly. I have already paid the amount for product. Pls help to resolve the issue as soon as possible.

I had purchased the word rob from flipkat and same is delivered on 16th july and expected date of installation of furniture is on 20th july

Than after not received any installation service i had complaint the customer service call centere on 24 the july and provide the resolution date as on 28th july. Same resolution not provided.

Than again i had complaint and requested me another 24 hours.

24 hours gone and in july 29 i also complaint than they requested for another 12 hours.

Till today after 30th july same complain resolution not provided.

Provide urgent resolution

Mages modi
[protected]

I have recently shifted to my new flat and ordered refrigerator and washing machine from flipkart, after the product delivered flipkart blocked my account.

Now if any fault happens in my product how can i contact.

I have saved my personal details and debit / credit card detailed saved in my account.

Kindly give me my account back

[protected] help me

I've used flipkart paylater balance at myntra. On 10th july i've paid my flipkart dues. After that i returned a product to myntra and myntra refunded that amount to flipkart paylater balance. But flipkart doesn't credit back that money to me. When i call them they said that they will resolve my issue. But till now it's not resolved. Flipkart is cheating their customers

I have purchase moto one vision mobile phone from flipkart and make payment on 15th july, 2019 later i have cancel the order but the seller is not refund my money, amounting to rs 14399/-. And they are telling they have already refunded, but the amount not credited to bank.