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Flipkart Complaints & Reviews

2.8
Updated: Dec 15, 2025
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Flipkart reviews & complaints page 1208

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S
susis
from Delhi, Delhi
Jul 18, 2019
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Address: Amrapali silicon city,Noida, Gautam Buddh Nagar, Uttar Pradesh, 201301

This is to highlight issue i am facing against flipkart against id od[protected] i registerd complaint on the very next date of delivery of product that it is small & not fit & it was told to me that it will be picked up by 16th of july & now they blocked account & said that seller is not ready to take back as there were 2 orders that had size and fit issue. I don't understand why flipkart provide 1 month time to return & replace product as we can keep product only if its size fit & that we can check post delivery & flipkart returns money post qc so where is issue with returns due to size. Really fraud fooling customers.
Flipkart customer support has been notified about the posted complaint.
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    Manoj Nambiar
    from Ernakulam, Kerala
    Jul 18, 2019
    Resolved
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    Resolved

    My friend who is residing in kerala has ordered for a shirt from flipkart and has received his order. soon he got a call and WhatsApp message from a guy called Nitin Kumar Singh saying that he is a flipkart employee mentioning that he has won a prize Swift Dzair car or prize of 850000/- and TDS amount of 8600/- to be paid to A/c [protected] IFSC SBIN0006772.
    Please see attached documents.
    +1 photos
    Aug 21, 2019
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Jul 18, 2019
    Updated by Manoj Nambiar
    I Still don't understand why my friend has to pay if he has won a prize.
    Verified Support
    Jul 19, 2019
    Flipkart Customer Care's response
    Hi Manoj,

    We are sorry to let you know that any offers to appear anywhere other than on our website (https://www.flipkart.com), Flipkart Lite/mobile site or app is not from sellers on our portal. Also, in case of any monetary loss due to fraud by such websites, to file a complaint with the cyber cell for support. Further, you can choose to initiate legal action against the spammer/spamming organization too.

    Hence, closing the complaint from our end.
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      N
      nimitr
      from Mumbai, Maharashtra
      Jul 18, 2019
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      Flipkart has blocked my account [protected]@gmail.com and not reactivating and reason for deactivating is that your recent order (Od[protected] has been cancelled as our systems have detected an unusually high number of returns in your purchase history.

      Order mentioned above is not cancelled nor i have made any returns but their system is giving wrong data and showing as cancelled. After repeated emails they blocked my userid on 13th jul 2019 which got unblocked on 14th jul then again blocked on 17th jul 2019. Fed up with irresponsible customer care with same copy paste responses. This is harassment from flipkart's irresponsible behaviour. Blocking my account leads to blocking of my purchase history and supercoins. I am a flipkart plus user.

      Please do the needful to unblock my account.
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Jul 18, 2019
      Flipkart Customer Care's response
      Hi,
      We are sorry to let you know that our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account.
      Jul 18, 2019
      Updated by nimitr
      The same copy paste reply please share the returns purchase history from my account. I have not done any returns in past few years.
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        Prasad.TSDPS prasd
        from Vijayawada, Andhra Pradesh
        Jul 18, 2019
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        Address: Hyderabad, Telangana

        Mi led smart tv 4a pro... My order number od[protected]..
        I received my item on 8th july-2019.. But till now my tv installation not completed.. I called lot of times to flipkart executive they told me always installation on tomorrow.. They fixed installation date on 4 times but the process is totally failed... They are not assigning the consent person for installation.. Already my 10 days replacement policy also expired but till now i dont know inside my product position good or bad.. How can times i raised the complaints but why your executives are not supporting to customer service..

        Thanks®ards
        Prasad reddy
        [protected]
        Chprasad. [protected]@gmail.com
        Flipkart customer support has been notified about the posted complaint.
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          R
          Rashmie Dhruv
          from Bilaspur, Chhattisgarh
          Jul 18, 2019
          Resolved
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          Resolved

          mrp tag is missing

          I ordered a palazo from flipkart, i received it today itself, i. E 17 th july 2019. Now i want to return it but the mrp tag was not there when i opened the packet. I requested for return. What if pick up boy refused to take it. What can i do now? How can we return the product, when the company is doing this bigger mistakes and then refuse to take it back. They do the mistakes and we pay for it....
          +1 photos
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          P
          Prach30
          from Bengaluru, Karnataka
          Jul 18, 2019
          Resolved
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          Resolved

          Address: Pune, Maharashtra, 411057

          Hi,

          I have ordered google pixel 3 in the exchange offer where i need to give my google pixel phone as an exchange. Delivery guy came to delieverd my fone. And he tried to imei no. Through *#06# tht which provide the service no. Instead of imei no. (I dont know since i have not developed this phone) and i have shown him the imei no. Through settings. But the guy was so rude he was not ready to listen to me and denied to take my phone. Even he was not ready to even look at the imei no. Once which i was trying to show it through the settings. This is very highly unprofessional attitude. You could have given your delivery guy such sort of instruction. I have ordered my fone and i need it to be deliverd asap.
          Aug 26, 2019
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Jul 20, 2019
          Flipkart Customer Care's response
          Hi,

          Thanks for getting in touch.

          We regret to inform you that we are unable to find your account/order details. Request you to share us the order details or get in touch with our customer support number[protected]. You can also check your order status here: http://fkrt.it/bqWLi~NN

          Hope to hear from you soon.
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            R
            ravid92
            from Delhi, Delhi
            Jul 18, 2019
            Resolved
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            Resolved

            Address: Jigani anekal bangalore, 560105

            Congrats! You won 1st prize tata saafari in 9th anniversary day flipkart. This is valid for today for registration contact on:[protected] t&c #flipkart

            Dear customer, congratulations! Your booking order is very lucky for luckydraw contest and you have won 1st prize tata safarl (Rs-12, 50, 000) i hope you have always shop with flipkart company for more details please contest helpline no-[protected] thanks for using our service
            Aug 21, 2019
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Jul 18, 2019
            Flipkart Customer Care's response
            Hi,
            We would like to inform you that any offers appearing anywhere other than on our website (https://www.flipkart.com), Flipkart Lite/mobile site or app are not from sellers on our portal. Also, kindly note that in case of any monetary loss due to fraud by such websites, you may file a complaint with the cyber cell for support.
            Your kind understanding is appreciated.
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              S
              SIDDHANT JOHARI
              from Mumbai, Maharashtra
              Jul 18, 2019
              Resolved
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              Resolved

              When i login my account on flipkart then it will show an error 'login unsuccessful' (On pc) and 'something went wrong' (On app).
              Please resolve my issue as soon as possible and also tell me the reason, why my account not logged on flipkart?

              My login details are as follow:

              Name: siddhant johari
              Phone: [protected]
              Email: johari. [protected]@gmail.com
              Aug 22, 2019
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Jul 20, 2019
              Flipkart Customer Care's response
              We will revert on it.
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                shobhit8062
                from Kollam, Kerala
                Jul 18, 2019
                Resolved
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                Resolved

                Hello, i am trying reaching flipkart people from past many days but they are not responding, i have purchased few items from mantra through pay later option but now i am not getting any link to pay the amount where flipkart is regularly increasing the amount and following up to pay the amount but no one is resolving the issue of how to pay that amount
                Aug 28, 2019
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Jul 20, 2019
                Flipkart Customer Care's response
                Hi,

                Thanks for getting in touch.

                We regret to inform you that we are unable to find your account/order details. Request you to share us the order details or get in touch with our customer support number[protected]. You can also check your order status here: http://fkrt.it/bqWLi~NN

                Hope to hear from you soon.
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                  I
                  impratikgupta
                  from Mumbai, Maharashtra
                  Jul 18, 2019
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                  Address: 700157

                  This is a formal complaint regarding marq ac fkac153siainc which i bought on flipkart andw was delivered on 28.05.19 with order id as od[protected].

                  The ac after purchase was orking really good for the first 2-3 weeks then all of a sudden the cooling started rwducing gradually.

                  As just in 6 weeks if the ac can stop cooling immensely then it is a cheating or rather a fraud for the customer.

                  Thus, i would urge you to either immediately repair or provide me new ac at the earliest, otherwise i would have to file a formal complaint against both flipkart as well as marq for cheating and harassment.

                  The other details for the order are as follows:

                  Customer name - pratik gupta
                  Phone no. [protected]
                  Order id - od[protected]
                  Model no. Fkac153siainc
                  Date of order - 27.05.19

                  Thanks & regards
                  Pratik gupta
                  Flipkart customer support has been notified about the posted complaint.
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                    E
                    ermanish
                    from Sumbal, Jammu and Kashmir
                    Jul 17, 2019
                    Resolved
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                    Resolved

                    Address: Chandigarh, Chandigarh, 160043

                    I have ordered a smartphone from with exchange of my old phone. It has no scratches or dents in the phone body rest of a minor scratch on it. The flipkart wishmaster have checked all phone according after then he found a minor scratch on bottom right corner of phone. It see it very closely the minor scratch on corner & they refused to submit the old phone. Normally it was never seen anybody this type of scratch on phone. Actually flipkart want the old phone without use like a new one against your new phone. There is little scratches are made sometimes and that is not a big issue. Flipkart kindly check and confirm the issue on priority.
                    Aug 24, 2019
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Jul 17, 2019
                    Updated by ermanish
                    I want to exchange my old phone new one because it is in good condition . There is not a big issue on that it just a small scratch on right corner.
                    Verified Support
                    Jul 20, 2019
                    Flipkart Customer Care's response
                    Hi,

                    Greetings from Flipkart!

                    We are sorry for the trouble caused.

                    We would like to inform you that as per the update received from courier service provide the product "Motorola One Vision (Bronze Gradient, 128 GB)" has been delivered on July 18, 2019 and the exchange product has been picked up.

                    Hope this helps.
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                      F
                      FSS
                      from Mumbai, Maharashtra
                      Jul 17, 2019
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                      Address: Thane, Maharashtra, 421204

                      Hello,

                      I ordered for a Asus 6Z (Black, 128 GB) on 1st july 19 on flipkart app, it was delivered to me on 5th july, however when I unboxed the handset it was completely dead. I understand it might be a software or hardware issue which flipkart or seller does not have a control on it.

                      Further on the same day i.e. Jul19 I requested for the replacement of the handset which got approved on 7th july, however till date I have not received the delivery even after following up with flipkart, raising escalation ticket for which the last date was 16th july. But no delivery yet.

                      It reflects in Ekart that it has been received in the main hub on 11th july19, but no movement till date and flipkart is also unable to provide a reason or a proper resolution on it.

                      Also the payment was done online for ₹35000 which has been converted to EMI. My 1st emi payment is on 2nd Aug19... So I am worried that I may be facing a financial hardship...

                      Please help me out...how to deal with this to get the delivery or refund as flipkart is extending its promise date on every followup made by me.
                      +2 photos
                      Flipkart customer support has been notified about the posted complaint.
                      Jul 17, 2019
                      Updated by FSS
                      Order id is OD[protected]
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                        K
                        kaussolanki
                        from Surat, Gujarat
                        Jul 17, 2019
                        Resolved
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                        Resolved

                        I ordered redmi k20 phone 3 times after the each cancellation on flipkart from alpha sale. I also take the gift card of 855 from the flipkart to get the entery of alphasale which ia held on date 17 july, 2019 but during sale i have ordered 3 times one by one and every time they cancel the order and blocked my amount and they told that i can back my money after 1 week so i m not able to use my money and also i m not geting the mobile also for wich i booked erlier and paid 855. They are playing with us and my money.
                        My three order id as per below.

                        Od[protected]
                        Od[protected]
                        Od[protected]
                        +1 photos
                        Jul 17, 2019
                        Complaint marked as Resolved 
                        They did not reaolve my complain
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 18, 2019
                        Flipkart Customer Care's response
                        We will revert on it.
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                          N
                          nikkykau
                          from Mumbai, Maharashtra
                          Jul 17, 2019
                          Resolved
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                          Resolved

                          Address: New Delhi, Delhi, 110038

                          I have placed a grocery order on Flipkart. It was supposed to deliver on Monday. But it is rescheduled again and again. You must understand this is grocery order and no one can accept such Delay for groceries. Your customer care also promise me to deliver by today but it is failed. They are saying sorry only which doesn't mean. Please resolve this issue.otherwise I will go to consumer forum.
                          Aug 29, 2019
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 18, 2019
                          Flipkart Customer Care's response
                          We will revert on it.
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                            A
                            Amithkkumar
                            from Bengaluru, Karnataka
                            Jul 17, 2019
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                            Address: 574214

                            This complaint is regarding the pay later due to the Flipkart online shopping services.
                            I have already returned the two products 17-18 days ago, which I had bought along with other products from Flipkart on the Pay Later option.
                            My actual payment bill of pay later supposed to be Rs.1331 for the month of June 2019. And now I'm getting the texts and
                            e-mails saying the return was rejected, but the existent is that the person from the delivery office had taken those products.

                            Initially, the amount was indicating Rs. 2382 but now it has raised to Rs. 2582 including the delayed dues.
                            And also am unable to clear my pay later account bill, since it has been blocked.
                            I'm trying to contact them through call services, E-mail, and social media.
                            Whenever I try to call customer care from my Flipkart registered mobile number it won't connect, so I have to call them from another number. Also, they are repeatedly saying we will contact within 3 to 4 days.
                            Without resolving the problem, continuously receiving the texts and emails of legal actions.
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 18, 2019
                            Flipkart Customer Care's response
                            Hi,
                            We are sorry to let you know that your return request has been canceled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account.
                            Jul 18, 2019
                            Updated by Amithkkumar
                            Again the same reason your providing, I told you that the product has been taken by your delivery department. Why don't you confirm there once, and how can I pay the money even if the product is not with me.
                            Why the return has canceled. The product wasn't compatible to use. So basically you are compelling me to use the damaged product and pay the money for the item which is not with me.
                            Let us suppose that if I want to clear my bill how should I pay without login to account.
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                              राहुल सर
                              from Noida, Uttar Pradesh
                              Jul 17, 2019
                              Resolved
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                              Resolved

                              Address: 395, Nehrunagar Etah, Etah, Uttar Pradesh, 207001

                              I ordered a fossil watch .I got that watch but I did not satisfied with watch quality so I raise a request to return it .but when wishmaster came to take return .he said that I have not MRP tag . And he cancelled my pick-up
                              I requested many times but Flipkart did not solve my problem.
                              Please help me
                              I bought that watch by 7995 rupees and Flipkart is not helping me
                              Sep 1, 2019
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 18, 2019
                              Flipkart Customer Care's response
                              Hi,
                              Thanks for getting in touch.
                              We regret to inform you that we are unable to find your account details. Request you to share us the order details or get in touch with our customer support number[protected].
                              Hope to hear from you soon.
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                                mukesh@007
                                from Gurgaon, Haryana
                                Jul 17, 2019
                                Resolved
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                                Resolved

                                Address: Gautam Buddh Nagar, Uttar Pradesh, 201306

                                I have purched a Redmi Mi phone & expected delivery 17-JUl-2019 but when i did not receive my product and call to customer care execuitive. They told to me your order has been misplaced it will be delivered in next 3 days. Such a worst service provided by flipkart. My registered Mb No is [protected]. Kindly check my order thorugh above number & delivered my mobile soon.

                                My order id is given below.

                                OD[protected]
                                Aug 22, 2019
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 18, 2019
                                Flipkart Customer Care's response
                                We will revert on it.
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                                  A
                                  adamrita123
                                  from Burla, Odisha
                                  Jul 17, 2019
                                  Resolved
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                                  Resolved

                                  The inner seal of the phone is torn in which it is clearly mentioned that the product should not be accepted if it's seal is broken. Now how was i supposed to know this. Now when i ask them to return the product they say it doesn't matter if it is working fine. Why would i keep a refurbished or second hand phone when i had paid the price of a first hand phone. I need immediate return and refund on this product.
                                  Jul 18, 2019
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 17, 2019
                                  Flipkart Customer Care's response
                                  We will revert on it.
                                  Verified Support
                                  Jul 20, 2019
                                  Flipkart Customer Care's response
                                  Hi,

                                  Greetings from Flipkart!

                                  We are sorry for the trouble caused.

                                  We would like to inform you that as per the update from the seller the refund for your order OD[protected] has been initiated on July 19, 2019 and the same would reflect in your account by July 29, 2019.

                                  Hope this helps.
                                  Jul 07, 2020
                                  Updated by adamrita123
                                  complain was resolved .Thank you
                                  thank you so much for immediate action.
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                                    Rajeswari V V
                                    from Nileshwar, Kerala
                                    Jul 17, 2019
                                    Resolved
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                                    Resolved

                                    Address: Flipkart Online Shopping Pvt. Ltd.,Nalini Ranjan Avenue, Basantalal Saha Road, New Alipore, Kolkata - 700053., 700053

                                    Today i received a postal letter claiming to be from Flipkart Online Shopping Pvt. Ltd, nalini ranjan avenue, basantalal saha road, new alipore, kolkata - 700053.
                                    Letter says that i have won prize money of Rs. 1lakh + a Scratch card. Scratch card shows additional winning 10lakhs. Total 11 lakhs. They have mentioned not to contact company, instead contact their number [protected]. From searching about this from the Internet I came to know that its a fraud occuring widely in the name of Flipkart, Snapdeal etc. Please take necessary action.
                                    +1 videos
                                    Aug 18, 2019
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 18, 2019
                                    Flipkart Customer Care's response
                                    Hi,
                                    Thanks for writing in.
                                    We would like to inform you that any offers appearing anywhere other than on our website (https://www.flipkart.com), Flipkart Lite/mobile site or app are not from sellers on our portal. Also, kindly note that in case of any monetary loss due to fraud by such websites, you may file a complaint with the cyber cell for support.
                                    Your kind understanding is appreciated.
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                                      Parikshit02
                                      from Ahmedabad, Gujarat
                                      Jul 17, 2019
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                                      Address: Vadodara, Gujarat, 390016

                                      Hello,

                                      I had ordered Midea AC from Flipkart on 18th May-2019 and scheduled the future Delivery as 6th July, as I have not received the order till now and I called often to the customer care, however, they are not providing me any solution except to waiting.

                                      I have attached the screenshot for the same. could you please look into this and let me know?

                                      Regards,
                                      Parikshit
                                      +1 photos
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 18, 2019
                                      Flipkart Customer Care's response
                                      We will revert on it.
                                      Jul 19, 2019
                                      Updated by Parikshit02
                                      I have been calling for updates and they kept me hold for almost as hour and till now my issue has not been resolved

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