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Flipkart Complaints & Reviews

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Updated: May 14, 2026

Complaints 47320

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25496

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21824

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Address: Ashok vihar phase 2 Gurgaon, 122001

Hi,

I had ordered women red shou... With order id od[protected] bag worth rs 404 has not delivered to me however i see on the site shows delivered.
Please investigate the matter and refund my money. This is the first time i'm facing this kind of problem.
Please contact and resolve this matter.
Contact no [protected] timings : 10:30am - 1:00 pm monday to friday.
Saturday sunday anytime.

Sep 4, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jul 30, 2019

Flipkart Customer Care's response Hi,
We are sorry for the trouble caused. The seller has confirmed that a refund has been completed on 30 Jul 19 and will be reflecting on your account by 08 Aug 19. Hence, we are closing this case from our end.

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I made an order on flipkart of 271/- which i cancelled later on so the amount of 271/- should have been transferred back via the same medium (Debit card) but it has been so mishandled. The money has not been transferred and despite i calling them many times still no resolution or accountability. The problem is that those guys are not providing me any sort of txn no. Or utr no so that i can trace back what has happened and every time it's like a new excuse. They keep saying that it has been transferred back via same medium but the money has not reached my end and i can't even raise a grievance at the bank because these guys are not providing a reference no as i said before.

Sep 8, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jul 30, 2019

Flipkart Customer Care's response Hi Sanket
We are writing to you about your product "25 Years UPSC IAS/ IPS Prelims Topic-wise Solved Papers 1 &[protected]th Edition" with Order Id OD[protected].
We would like to let you know that the seller has completed the refund of Rs.271 to your Debit card on 18th July'19 with bank transaction Id 29245 with auth code 736123, This amount should have been credited by now.
You may contact your bank’s customer care using the number mentioned on the back of your card in case you need further assistance.
If they are unable to help, you may raise a dispute with the bank's grievance cell.

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Address: West Godavari, Andhra Pradesh

I ordered redmi note 5 pro - black 6 gb ram on 3rd july, it has to be delivered on 9th july as promised by flipkart but delivered on 11th july. I don't know what happened in between those dates and found the different product (Redmi note 4) when i opened flipkart parcel box. And also i couldn't see return option after delivering product. I spoke with flipkart agent and risen the complaint regarding. Till now the problem not yet resolved and also they asked me time for investigating i reverted them that i'll be available for anytime for giving any sort of information from my end. They investigated the issue and promised that they will be giving replacement on or before 30th july, 2019. Again on 29th july they have cancelled their replacement request and again they are asking to wait till august 5th to receive my ordered product. Its been a month they are playing with me. I have already paid the money as it was cash on delivery order. Please look into this issue and give me resolution for this issue.

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jul 30, 2019

Flipkart Customer Care's response Hi,
We are glad to inform you about your replacement of the product has been approved by the seller. We are happy to let you know that the courier service provider has confirmed the pickup from your address by 05 Aug 19 and delivery of the product will be on the same day you can expect more updates once the item shipped. You can also check your order status here: http://fkrt.it/bqWLi~NN [After Shipment].

Aug 05, 2019

Updated by jagadish353 How can u mark this as resolved without resolving the case.
Flipkart agents informed that the product will be delivered by 5th August, Till now they havnt shipped the product and again asking us to wait two more days. Its been a month ago and not yet resolved.

Aug 05, 2019

Updated by jagadish353 I want TRACKING id from EKART LOGISTICS

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Address: Gmc latur MH, Latur, Maharashtra, 413512

@flipkart i ordered poco f1 by xiaomi on 10 july 2018 with order
Id[protected]
On arrival mobile was dead and damaged (Screen scratches). 2 scratches was
On screen. I request your team for replacement of product on above given
Reason and technician confirmed that product was dead and damaged. Your
Team is not responding properly.
Your helping flipkart team is not mentioning dead product and damaged
Product on replacement, they mentioning only dead product. I file compaint
2nd time but your assistance is not giving amy good respons. I got mail from
Your team. Seller rejected replacement request because product was intact
When delivered. But when i open product was dead and damaged. Technician
Visit confirmed that mobile is dead. Then am i laying or technician is
Lying or your seller partner is lying?? When your slow team will work fast
And effectively?? Now on 28 july, wishmaster denied to replace product
Because your flipkart is not giving proper reason of replacement. Why
Flipkart is not forwarding my complaint to wishmaster as i mentioned in
Mail, call complaint?? What the # is going on with your flipkart?? I
Want replacement or refund asap.
Why i should wait for more 3 days. I give you money prepaid and your
Service playing with my 18000rs.
Can anyone tell ne how to react on flipkart for refund or replacement??

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jul 30, 2019

Flipkart Customer Care's response We will revert on it.

Jul 31, 2019

Updated by Sushilpawar1040 I don't receive any call or Mail about resolution of my issue. Its almost 20 days wasted with your bad service of flipkart. I got mail today that i have to wait more 2 days. I am bored af and frustrated cause of your slow and bad customer service
[Incident: IN[protected]]

Aug 03, 2019

Updated by Sushilpawar1040 Refund status- ID:OD[protected] [Incident: IN[protected]]
can i get refund asap?? Your team said, wait 2 days for refund initiation but refund is not initiated yet .

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Address: Hyderabad, Telangana, 500008

Dear sir/madam i have ordered pressure cooker and rice cooker on 19 jul 2019, amount paid by card. Items no yet received now they are asking me to cancel the product, despite resolving the issue they are harassing me, getting calls unnecessarily. Moreover i got a call date exactly not know from the wish master at 9:30 pm approx and told will be handed over the item between 10:30 pm to 11 pm which seems to be against the policy of delivery.

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jul 30, 2019

Flipkart Customer Care's response We will revert on it.

Jul 30, 2019

Updated by MVR@k Repeatedly getting calls unnecessarily harassing, they are not updating me about the product asking me to cancel.

Aug 06, 2019

Updated by MVR@k Issues not yet resolved harassing me from 1st hours of the day. Very much disappointed with Flipkart

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Address: Sanchalan bhawan Railway RPF, Hyderabad, Telangana, 50047

I have booked a order through phone pay on the flipkart web and the payment mode done by phone pay's wallet which resulted the same order was not booked and cash was not refunded by the mobile no. [protected] and the same contact number to be contacted for further process pleas. Now i requested to flipkart please booked my same otherwise refunded my amount of rs. 279.

Sep 9, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jul 30, 2019

Flipkart Customer Care's response We will revert on it.

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Address: Gurgaon, Haryana

I have ordered mobile phone from flipkart on 26th july 2k19 whose order no. Is od[protected]
Which was promised by flipkart to deliver on 27th of july, but on the day of delivery flipkart's courier partner ekart messaged me that ur product will be delivered after three days.. Then i decided to call customer care nd complains about it
They said your product is reached at bilaspur hub mistakely..
Then after three days, on 29th july delivery date has come, again this morning they messsged me that your order is again delyed by three days.

Sep 2, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jul 30, 2019

Flipkart Customer Care's response We will revert on it.

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Address: B C Road , Chinna street jaykaypur , Rayagada, Rayagada, Odisha, 765017

Hello sir,
I had ordered a mi 4a pro 80cm tv for myself and tv is still not being delivered nor any updates as its prepaid. They are increasing delivery dates and not giving updates for that order since 7 days. Order id is "od[protected]".
I want compensation for this huge mishandling of my product. If the product is not delivered on time, then want interest of each day i have paid.
I want to be compensated strongly for this.
No one complains for this delivery thing.
The flipkart team is so irresponsible that they cant track or give a request for delivery to courier logistics partner. I am fed up of calling customer care but my issue is never resolved they say that it will be delivered in promised date. When promise date comes it automatically shifts to 1 week more. Is this facility they provide.

Sep 18, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Jul 29, 2019

Updated by Avinash Maharana i didnt got any update on it still know.

Verified Support

Jul 30, 2019

Flipkart Customer Care's response We will revert on it.

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Address: Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout Bangalore Bangalore District Karnataka India - 560034, 560034

Website: www.flipkart.com

Dear flipkart.com,

We have repeatedly advised you of yours long overdue balance in the amount of (Rs.6436.00/- for od[protected]. Since you have not-at-all made payment and further illegally blocked and closed my this certainly particular flipkart.com account without any proper-valid-reasons and moreover also without any of my concern and opinions, we have turned your account over to our attorneys and instructed them...

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Address: 600036

I ordered a nokia 6.1 (4 gb| 64 gb) from flipkart on 28th july 2019 via debit card (Sbi).

I received notification of my payment from the bank, but i have not received any notification about my order. My order cannot be seen in the 'my orders section'.

I want a confirmation of my order, or a complete refund of my money.

Bank: sbi
Transaction id: [protected]

Jul 28, 2019

Complaint marked as Resolved

I received a notification for my order; however, the delay was too much. The helpline number is also not helpful because all executives are 'busy.'

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jul 29, 2019

Flipkart Customer Care's response Hi,
Thanks for getting in touch.
We are sorry to inform you that we are unable to find your account or order details. Request you to share the order details or get in touch with our customer support number[protected].
You can also check your order status here: http://fkrt.it/bqWLi~NN
Hope to hear from you soon.

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Address: Gohpur, 784171

Sir
I had ordered a phone on flipkart in 23 july 2019. And the phone which i ordered has many problems like charging port and headphone port is not working. I tried to replace it but flipkart has banned my account and now there is no response from flipkart.
I tried to talk with the customer care but they didn't gave me a solution. Now i can't use the phone because the phone's battery is low and the charging port is not working. I just need help against this.
My name is udipta rajkhowa and the product order id is :-od[protected]
Please help me in this regard

Sep 16, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jul 29, 2019

Flipkart Customer Care's response Hi,
We are sorry to let you know that our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account.

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Flipkart making fool o[censored]s and nothing else and their escalation team no us nor their escalation team ordered acer swift 5
Worth rs 40000 and they provided me damaged product colour of back panel is faded and still my replacement is not approved i was tried spoken to your team on daily basis they also not solving my issue. I was escalating on daily basis but there is no one who take initiative. Please help me 40000 is not small amount. Kind of harassment i am facing from flipkart.
Account mail id is
[protected]@gmail.com

Aug 29, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jul 29, 2019

Flipkart Customer Care's response We will revert on it.

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I ordered a realme 3 mobile rs 8999 on 11th april in my sbi bank credit card. My order id: od[protected]. But flipkart cancelled the product but the refund amount not received. My refund id:[protected]. I issued chargeback in my card.. But in investigation flipkart send bank team wrong information and bank stop the investigation i submit chargeback report.. I send also my card 3 month statement also... Please see... I complain flipkat for last 4 months about many times... They said me that they refund in my another bank account... But till the date i do not receive my refund amount... They cheated me also... My complain also about sbi bank... They did not help me... They told again and again that flipkart sent them information and i will not receive any amount but flipkart sent them wrong information... I harassed by flipkart and sbi for last 4 months... I cleared all dues in my credit card in fear... Please forum help me... I am tired in the mean time...

Sep 17, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jul 29, 2019

Flipkart Customer Care's response We will revert on it.

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Address: kochupurackal house, Pathanamthitta, Kerala, 689699

Dear sir
I was a flipkart customer. Recently i have ordered a smartphone but they have cancelled my order due to no stock. I have complained against them and i get my refund after 1 month. And also they have dismissed my flipkart account and they are saying the item i have ordered is not for my personal use. The item i have ordered for my wife. I am the one who is responsible for caring my wife. I dont know why they have cancelled my account.

Sir here i would like to request that i need my account back
My id was : [protected]@gmail.com

Flipkart customer support has been notified about the posted complaint.

Aug 06, 2019

Updated by shijukjohn please i am waiting

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Whirlpool refrigerator was purchased having Order No.OD[protected] dated 07/07/2019. The item was attended to deliver with a condition of COD instead of EMI on 20/07/2019. But it has not delivered till today.
There is also not provided any information about the delivery till date.
Please make me avail my refrigerator.

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On 11th march i tried to buy few products and paid the money through internet banking, the money was debited but order was not placed. They said seller didin't get the money. I had to go multiple times in my bank as they said money must have stuck in gateway. After two months somehow they found the money and after months of communication they finally agreed for refund and said that you will get it in a week. But its been month and refund has not yet been processed.

Aug 31, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jul 29, 2019

Flipkart Customer Care's response Hi,
Thanks for getting in touch.
We are sorry to inform you that we are unable to find your account or order details. Request you to share the order details or get in touch with our customer support number[protected].
You can also check your order status here: http://fkrt.it/bqWLi~NN
Hope to hear from you soon.

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Address: A 21, Dharati Colony, Part 2, Narol Gam, Ahmedabad, Gujarat, 382405

I spoke with customer care executive
After received faulty product. My tablet getting heat after charging or using only for 15 minutes so customer care executive forcing me to use faulty product even I have Return policy period
They just passing time of Return period after that I don't have choice.
My Order ID OD[protected]

Sep 8, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Aug 06, 2019

Flipkart Customer Care's response Hi Sanket,

We're sorry to hear that you're facing issues with your I Kall N5 16 GB 7 inch with Wi-Fi+4G Tablet (White).

We'd like to let you know that the technician has confirmed that the issue has been resolved in your device. Hence, the seller will not be able to accommodate the return request. However, if you are facing any issues with your product, kindly contact brand authorized service center so that they will help you out.

Your kind understanding is appreciated.

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Address: O 15 GREEN HOUSE AXIS BANK ASHOK MARG C SCHEME NEAR AHINSA CIRCLE, Jaipur, Rajasthan, 302001

I have purchased redmi note 6pro now but this handset is defective so i
Want replacement for this mobile, but i talk to customer care help support
No. But these are reply that your employee come to the pick up the mobile
But show the replacement reuest is rejected. Hanging problems, battery
Issues, network issue and other issue in this handset.
Kindly i have a complain, so please solve the my complaint, either...

Thnx & regards
Kamlesh kumawat
Mob [protected]

Sep 19, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Jul 28, 2019

Updated by Kamal Kumawat 1432 have purchased redmi note 6pro now but this handset is defective so I
want replacement for this mobile, but i talk to customer care help support
no.but these are reply that your employee come to the pick up the mobile
but show the replacement reuest is rejected. Hanging problems, Battery
issues, Network issue and other issue in this handset.
kindly i have a complain, so please solve the my complaint, either...

Thnx & Regards
Kamlesh Kumawat
Mob [protected]

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Complaints21937
Pending303
Resolved15985
phone
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+[protected] [Corp Office]
+[protected] [Grievance Officer]
website www.flipkart.com
location Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
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Verified Support

Jul 29, 2019

Flipkart Customer Care's response We will revert on it.

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When i login my account on flipkart then it will show an error 'login unsuccessful' (On pc) and 'something went wrong' (On app).
Please resolve my issue as soon as possible and also tell me the reason, why my account not logged on flipkart?

My login details are as follow:

Name: jitendra ratnoo
Phone: [protected]
Email: [protected]@gmail.com

Flipkart customer support has been notified about the posted complaint.

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Hi team,

2 products worth rs 1799 and 2584 were returned to flipkart on 4 andf 9th july respectively but the money is yet to be refunded inspite of multiple follow ups and customer support calls. Flipkart provided me with arn no and other details related to transaction, however when i checked with bank multiple times, it was reported that the arn no. Provided is incorrect. Requesting you to kindly please refund the amount at the earliest.

Highly dissatisfied with flipkart!

Sep 6, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jul 28, 2019

Flipkart Customer Care's response We will revert on it.

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Recent comments

8 hours 39 minutes ago

I want to return the items since 6 days but here not get proper response from your side

Instead of 92 piece mummy pako pampers i have received only 46 piece pampers packet regarding this we rai...

Cash on delivery still not available...

This issue has been going on for a month with no end in sight