Flipkart Complaints & Reviews

Dear team,

I have placed an online order for online bluetooth headsets. Order id is fmpp[protected]
Even though i escalated the concern team still the order is not yet delivered.
From last two days i am getting update that the product will be delivered by eod. Two times this happened.
Today i am getting a call from your executive that the prooduct can not be delivered at my location as your curier service is not available here.
I am staying in mumbai andheri arear & i do not understand how come your people can not deliver the order to my place.

Dear friends,

There are lot of scam going on in e-commerce platforms.. So please read carefully as prevention is better than cure.

I like to inform all person who are buying stuffs from online e-commerce platform, a new scam has done with me few days ago. I have purchased mobile redmi 7s from flipkart website and wish to exchange my old mobile too. Accordingly i ordered and make payment of new mobile by credit card after adjusting exchange value of old mobile (Rs. 1450 including rs. 100 pickup charges).

The ordered was delivered next day that is on 18th june, 2019 and old mobile also picked up (Moto g3). I waited for invoice to come after delivery but day passed and didnt get any invoice on email as i used to get after delivery of product. Very next day on 19th june, i came to see the status of old mobile as cancelled in the flipkart mobile application and shown as i have paid rs. 1350/- in cash payment. But i havn't paid any cash money as my old handset was picked up with delivery of new mobile phone. After following to flipkart customer on chat, email, phone, twitter.. Today on 22nd june, 2019 i came to know by flipkart customer care team that my old mobile was kept by wishmaster came for delivery and old handset not reached where it should be. Infact they also told that they have issued warning letter to concerns person.

Its serious issue if old mobile can be misused and i dnt have any proof of selling as they people still haven't send any invoice (Its already 5 days passed when you read this message).

Its clearly sense of negligence of flipkart and backing their hands from the issue. Since flipkart is not helping customer and not providing invoice after adjusting old mobile phone, its clear case of cheating along with seller and courier partner.

So be aware of buying on flipkart. This is where amazon is best and atleast customer focus is important for amazon.

Regards

Hemant agarwal

Hi sir,

My father had ordered a online chimney from flipkart on 2-6-2019 and its delivery date was[protected] but it was not delivered. They are calling from[protected] and asking for 2 days time for delivery. On 19th they called my father and asked him to cancel the order as they were not able to deliver. My father denied and again asking for 2 days time to deliver but they failed again.
It is really frustrating that after taken 6days extra time they are not able to deliver the product.
Order id - od[protected]
Complaint no - in[protected].
Launched twitter complain but no resolution.

Salman sheikh's behavior is foolish enough to provoke their customers. Dont have manners to show respect to our by using bad language to talk doesn't have what it takes to be good customer service provider, if you don't teach him a good lesson you're gonna lose more customers like me cause i'm not going to use flipkart as e-commerce service, that's that take a good look at it.

Salman sheikh's behavior is foolish enough to provoke their customers. And don't have manners how to talk to our elders, all the way showing disrespectful don't have what it takes to be a good delivery service by salman sheik today 22/06/19 on saturday at 12.00 pm, give him good lesson or your gonna lose more customers like me cause now i'm not going to use flipkart as e - commerce service that's that.

Ordered product had pink cover but product received was of blue color cover. Moreover the printed price is rs.265 on the backside of the book but payed money was rs 726. The problem arrises that do shipping charge and the book altogether cost so much of rs 726 and secondly are the two books same because the image of the product was pink but received product is blue... Please clarify our doubts as early as possible... Our repayment order was too cancelled so we likely want to know the exact explanation of the cause behind such mishap.

Last week, i bought redmi note 7 pro mobile in flash sale from flipkart. It got delivered on sunday 15th june, 2019. When i requested invoice, i found that in invoice 'bill to' and 'ship to' is same. As i ordered this phone for my company, i was expecting 'bill to' will be in my name. However, flipkart sent me invoice with 'bill to' same as 'ship to'. Since i was on my office trip to my company's other office, i made delivery address to my...

I deactivated my flipkart account few days ago. Now i want to activate it again. I need to fix my account quickly because there are no shops nearby in our area to buy school and office accessories. I want to buy some school and office accessories for me and my children. Or else it will make an impact for us. So please consider my compliant and make it positive.

I receive this message when i am not able log in to my account it was saying that please retry in a minute when i called them they are saying yes we are getting the info that you are not able to use your account when i ask them why they say that info has been seent to you on your email account by the team listed below in that i dont know what do they mean by personal use they are saying that the item you have purchase are not intended for personal use i just ordered 2 different headphones...

Hello,

We'd like to let you know that your recent order (Od[protected] has been cancelled as our systems have observed a trend in your purchase history that suggests that the items you've purchased are usually not intended for personal use. This would also mean that you will no longer be able to login to your flipkart account.

Flipkart assured that the product will be dilvered by 17 june and but is 22 but flipkart say is not sure when will the product will be delivered or refund my money it is worest experience with flipkart plus member... Flipkart is delaying and delaying and giving my money so help... My order i'd is od[protected] and they i delaying i have complaint to flipkart there is only response that wait wait wait wait and wait what is # flipkart doing with my money.. And my incident i'd is in[protected]... Resolve my problem...

I have purchased honor 8c from the flipkart.bt they delivered the damaged phone.I am defence personnel. on the delivery date I was on duty so delivery boy delivered the parcel to the security guard room.next day I collected the parcel from guard room and when I opened the parcel saw that the phone is damaged.please replace it.

I am harassing from flipkart delivery. My product is missing and still they are wondering me fake promises for delivery. I want to register complaint against flipkart for harassing and fake promises. Every time I called flipkart customer care they just said we will delivered your product as soon as possible. We don't have any update on logistics department. From last 3days my product wondering around pune location.

Had ordered a mobile (Realme C2) in flash sale in flipkart in 21/06/2019.On the sale flipkart shows the items are in stock. So ordered mobile in flipkart .But after sometime It shows the seller has cancelled the product due to limited stock. But still there is stock in flipkart website.
I am unable to buy everytime during glass sale in flipkart.I tried hard to get mobile in flash sale. But without any notifications or reason flipkart cancelled the order. Please I want a solution to this.thank you. My contact number [protected].Please I want to know the reason about cancellation and want a solution to this.

The product which was I ordered from flipkart that is not delivered eat.. your delivery executive are very cere less..do something or I report about this..I'm very angry right now on Flipkart..as your policy product was delivered to me on 21st June but it's 22nd June please do something for that..I was paying in prepayment for this product.. you have to help your costomer..this is not good for your very poor in spirit and one more bad thing is product is not delivered to me and delivery massage is already send to me.. this is very poor.. shame on you shame on Flipkart.. very bad

I have lost my old mobile number with which i created a flipkart account few months back.The problem is when i tried to update my new mobile number, the otp's are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. This is making me unable to change the mobile number.
Kindly suggest me the way i can update my new mobile number to my flipkart account.
Thank you!

Sir,

I had ordered Woodland Outdoors For Men with order ID OD[protected] on flipkart which was delivered approximately 10 Jun 2019. I had raised the return request then flipkart block my account, reason high number of return request. I had send email regarding this i said if your are deliver wrong product then i will return that product. But i have not got any solution yet. Thats why i am filing a complaint. Picture of product which received photo attached for your further action.

Dear Sir/Madam,
Today I have purchased a Poco F1 mobile from Flipkart.com, order id - OD[protected].
At the time of purchase, I have opted for redemption of my Flipkart gift voucher amount of Rs. 1000/- but its was not deducted from the mobile amount.
My Flipkart Gift Voucher amount (under Flipkart plus zone) is showing Rs. 0/-.
The amount deducted by your end as follows: -

List Price
24, 999
Selling Price
24, 999
Extra Discount
-4, 000
Special Price
20, 999
Promotion discount
-673
Promotion discount
-1, 500
Promotion discount
-250
Shipping fee
40
Shipping discount
-40
Quantity
x 1
Price
₹ 18, 576
Offers Applied
No cost EMI on Credit and Debit Cards
₹ 673
10% Instant Discount on Axis Bank Cards
₹ 1, 500
Flat ₹250 off on Axis Bank EMI transactions
₹ 250

In the above-mentioned table (collected from Flipkart Order Section) showing no deduction of Rs. 1000/- (Gift Voucher Amount). But my Gift Voucher Balance is Rs. 0/-.
My question is why Rs. 1000/- was not deducted from the final amount.

I placed an order on flip kart of John player white formal shirt but the product I received was totally different from what I ordered
Then I raised and return request for the same following that my order got picked 4 times but the return request got rejected stating that the product is not matching with the description which was the reason why I raised a return request.
So they asked me to raise a fresh return request and I agreeing to which but the courier service provider cancelled the return request stating that I want to keep the product with my self without my consent and the same thing is getting repeated over and over again

Have been trying to reach flipkart customer support to activate my deactivated account, but they are not responding to calls. The line goes dead saying that executives are busy. No idea, how else they could be reached. Would like to activate my flipkart account. Please help with activation of the account. Please let me know if any further information is required.

I have tried calling but the calls are always being disconnected after announcing the customer care is too busy to take my call. I dont understand why its taking such a long time to reactivate an account.
Mail Id used while logging flipkart - divyagurram.[protected]@gmail.com

They are providing totally fake products and the way they are using is they show the different trusted seller and provide the product from worst sellers they are cheating with public what i say now flipkart i will never shop from ur app amazon is bestest as we compare to flipkart..they provide the broken seal products nd also expire they use the technique to change the slip of the product by fake slip and the quality of the product is in guilt or oxidized condition you can also see in the image that th sticker is put agian on the top and there is glue of the previous one and the seller i selected is not given on the bill there is an another seller whose name is syesha which provide us fake product