Flipkart Complaints & Reviews

I have ordered audio techina headphones from supercomnet seller through flipkart. I got the damaged product the sound of it is coming like an cheap headset and i am not willing to replace the product because the packaging of it is also damaged and i am not assure they will give right once again and now with several return request the seller is rejecting request. I have to raise a complaint that the product should be returned under if its under the policy.

I am a research & development engineer at a reputed company. I ordered a bose headphone worth 30k from flipkart. I received a 1k sony headphone. I instantly complained against it. They started an investigation on this matter. The seller approved his mistake and had initiated a replacement but flipkart suspended my account on the basis of high returns. And even cancelled the order. They should have checked the person before suspending the account.in the broad daylight these guys are stealing 30k from my earned money. I contacted the customer care and there reply is blunt stating that now nothing can happen. You won't get yr 30k.
I want to ask flipkart what was my mistake? That i bought the premium product from you guys?.
Please return my money back. I can give you my pan card, credit card score to prove my authenticity. Kindly look into the matter and refund my money so that faith in flipkart prevails.
Regards
Ankit

It was a prepaid product but evrytime courier boy said kindly pay in cash, he said there is a system glitch wherein prepaid orders are made cod. How is this possible from a well known brand flipkart? When i called customer care they said no need to pay in cash and will update them that it is a prepaid order and product will be delivered to you. And after that i received a message that it stands cancellled. How could this well known brand make fool of customers.

I ordered product on 25th june and estimated delivery was 27th june so as per status product was shipped from delhi too mumbai in 12 hours and on 26th june at 3.30pm my product was at nearest hub and from next two days i m getting message that your product out for delivery but delivery guy not coming to my place he goes for delivery at place which is around 10 kms far from home and he is rejecting my calls.. And since no details of courier company is available i am not able to contact them and flipkart said we will resolve your problem by 2nd july what? Really so i wont get my product even if it prepaid because delivery boy dont want to deliver it.. Wow.. Delivery boy number[protected].. Plz look into my matter i want immediate solution.
My order no is od[protected]

I ordered a new realme 2 pro with buyback claim but at the time of delivery, boy said the imei number is not matching then i called customer care they said they will resolve the problem and then you can claim buyback again and you will get difference amount as i told that is the last day of first phase.

After three days they called me and said they have updated the imei number in their system so you can claim buyback and i tried again but its showing less amount as now its second phase but flipkart told they will pay difference amount as the that ordered was cancelled by flipkart mistake now they care cheating me.

Orderid: od[protected]

I ordered syska h15 wireless hearphone 20 june 2019 this ordered cancel by flipcart, then i ask to supervisor i can order same product again supervisor tell me yes you can order again same product is available.
Then i order again.
My ordered is conf on date 20 june 2019
The product is not delivered me
Order is conform but company packed my order and return without giving me any notification

I had recieved this product on 14th of june and due to quality issue poor quality make as well as used product delivered, i immediately raised the return request of the product which was then accepted by the seller and they had given me time of pick up which was 21st of jun, but on that day i. E on 21st of june pick was not completed and return request was cancelled from flipkart side or seller side i don't know.. And again i raised the issue so one of the flipkart executive assured me and raised the return request behalf of me and told me that ur return will b done on or before 28th of june.. And today is 28th of june and i can see that my request has been cancelled and nobody is assisting me properly... Please help me out sir.
Order
I am attaching all the conversation snaps which is done between me and flipkart executive regarding the issues with the email screenshots

I unable to login my account with [protected] and email [protected]@gmail.com
When i try to login with my password it shows 'invalid details' and if i try forgot password option to reset my account it says 'unable to update password'
I called at customer care @[protected]
Bt they didn't resolve my problem.

Here m attaching screen shots
Hope issue will be resolve soon

I ordered a mixer and refrigerator, before delivery account got suspended, i was unable to track status of my deliveries.
In future i'll unable to claim warranty of my products.
All of sudden my account got blocked
I haven't received any email or call related to this.
This is totally unfair to customers.
I called flipkart customer care bu they denied to help in this case

I booked a phone in the online store flipkart. I have lost my bill copy, order id number, and box also.in the flipkart account in orders section the product (Phone) was deleted by someone.. So i have nothing left just but the imei numbers. Its urgent so i request you to please send the bill copy of the product.. Redmi note 5 pro (64 gb).. To the email [protected]@gmail.com
Imei 1:[protected]
Imei 2:[protected]
Sn:17966/88w706259

Whenever i try to log in to my flipkart account using my phone number, it displays my account is inactive and asks me contact flipkart.

Please help me reactivate my account as soon as possible.

Since your toll free customer service number didn't work, i posted my complaint here.

Hope the issue is resolved soon.

Name - subham kumar biswal
E-mail - subham. [protected]@gmail.com

Its been 3 days, i am not able to login my flipkart account. Could you please resolve the issue by today? Its urgent. It's sale time and you have given us that privilege to choose the right product.

Do one thing, whatever i purchased in this month, get everything returned.
I don't have to cook food with that many items. What is this new issue i have faced. How can you deactivate my account without letting us know before. I have to buy few more items. I have been using flipkart 8 years. So if you take this kind of action, who is going to buy further. Just do one thing i need my account back.. It is very urgent...

I ordered puma slippers from flipcart on 31st may which was delivered to me on 1st of june2019.I used the slippers but after 10 days both slippers get torn from both sides so I complained to flipcart but they asked me that we can't have return policy o[censored]sed things.When I purchased brand product of puma at rs1500 it doesn't work for even 10 days that means they have cheated and provided me some duplicate product.

Reference no. Pzt[protected]vjpqm01
I have ordered mobile phone with brand. Redmi note 7pro for rs.13, 999/- on 21/06/2019. Order could not be completed due to technical reasons and order has been cancelled and received message with reference no that fund will be returned soon. No refunding done so far. 8 days elapsed since for refunding. It is very pitty for creating such delay. Please respond immediatly.
Jayakumar. B,
[protected]@gmail.com
Mob:[protected]

I have purchased this phone on 21 june 2019 from flipkart but this phone is not work properly . This phone switch off on automaticacally. I have complaint to flipkart but flipkart customer support said that chek your phone at Asus services centre. I have Request to flipkart for replacement or return of this Asus phone. Pls provide me A proper solution for this mater. Thanking you.

Sir product is different received ... So please return that item...I have ordered a woodland sandel but received fak product and my return is not accepted...so please help me ...my account has been deactivated sir ... Flipkart return policy is very bed my first return not accepted ...my sendal price is 3295 RS. ..very costly but product not received same

Hello,

It's been more than 2 years since I've logged in my account as it automatically stopped working one day(I think it was hacked). I used to login to my account with "Facebook login" back in the day. But since you have removed that option I try to login with my give mobile number/email ID of that Facebook account. Which works until the last step, it always gives an error (see attached file/screenshot).
Now I've contacted you earlier on this issue via customer care number(which doesn't even connect nowadays, been trying for a week now) and the response was outrageously wrong as your employee "suggested" me to open a new account instead of fixing the issue and constantly tried to end the call.

Recently I've contacted the same issue with your twitter team, and they did the same( shutting the door on the face). They said that the issue has been resolved and I have received the email for that.

True, I have recieved the email from flipkart (rating and all emails which you would likely to recieve "AFTER you get a call/email chat"). But those things never happened at the first place. I was never contacted via a call or an email. I was directly asked to review the recent conversation we had(which never took place). I suggest you to look for the record as we never had conversation.
Hoping for a better response this time. And eagerly waiting to use my flipkart account again!

Thanks,
Devendra Singh Shekhawat
[protected]@yahoo.com (flipkart account)

I forgot my password and forgot password page is not working. I don't remember mail id with which I have registered. When I give my mobile number it says account exist but forgot password is not working. Is it not possible to recover password with mobile number only. kindly resolve my problem. I am unable to create a new account with my mobile number. I don't use any other number. It is very urgent. I am unable to use your site. Kindly resolve my problem as early early as possible.

I have taken mobile on Filpkart on 15th June 2019 Mobile ki Over heating I have already return complaint to Filpkart App
They Called Me They talking In English and hindhi I told I don't no english hindi please call back in Telugu I told
Then they are rejected My return Request my number [protected]

I ordered
Vu Pixelight 108cm (43 inch) Ultra HD (4K) LED Smart TV from flipkart on 20 june, order id: OD[protected], , product got delivered on 22 june, after watching for a while i find out there is issue with videos in 1080p they are not clear its looking like i am watching 720p videos, and also some 4k videos buffering alot even i got 50 mbps connection with 4ms ping, product is hanging alot, product was on 10 days replacement so i issued replacement, technician visited on 25 june and he said they will change software of tv and will come on 27 june, on 27th june in late evening technician came and i showed him all the issues, technician got agreed with all issues they asked their tech support about issues and even after showing all proofs that tech support person rejected my replacement. Worst experience i ever had in ecommerce really disjointed with such behavior of flipkart personal now i dont want replacement i just want my money back from them