Flipkart Complaints & Reviews

Hi,

I order some items from supermarket worth of 888, when it came for dispatch one shampoo was opend and returned back to seller, after that i did'nt receive my refund money back and i called flipkart coustomer care for more than 10 time they are telling from seller side payment has been done and i will send you the reference number of that after that i called bank to check with amount they told no such payments has been happend with this reference number again i called costumer care number they are telling stories i need my refund statment with my banck account via mail otherwise i will take this to next step.

I look forward to your reply.

Yajna

Order id: OD[protected]
Incident: IN[protected]
Product :MarQ by Flipkart Dolby 32 inch(80 cm) HD Ready Smart LED TV
Color: Black Size: 32
Seller: OmniTechRetail
ordered on : 17th May 2019
status : yet to be delivered

i am writing this complaint after one month of placing order for a led tv which is yet to be delivered. i tried contacting flipkart customer service for the same but what i was promised was that i should cancel this order and place a fresh order the difference would be refunded in flipkart points which simply means i have to pay more 3500 rs on the same order which flipkart did not deliver . and this difference of 3500 rs will be given back to me in the form of flipkart points .Which is not at all reasonable as i already lost my precious time and i dont want to loose my hard earned money . all i want is my order to be delivered without further waste of my time, energy and money.
Thank you,
A flipkart Plus Customer.

I had ordered some groceries on flipkart on 20th june and it was scheduled to deliver on 21st june but it got delayed for 1 day but even after complaining on given number it didn't gave any specific date but day by day it kept going delayed indefinitely with out any rescheduling of order and now it has been a week without any information. They are now not even answering any calls from customer care iam not even able to cancel the order and it is a prepaid order. Please help me by any how

My product not delivered in 23 days
And i call customer care then the say that my number be unreachable but no call and no msg i have from flipkart
It is very burst company customer care for supporting customer
It is very sadness for me.
It is very bad delivery support for the company and not delivered time and date
Company also not support customer

Hello,

This is in regarding order number OD[protected].

I have made full payment using AXIS credit card and the payment was deducted and also converted to EMI also and when the delivery boy came to my address he came with product mentioned COD
and was demanding for payment to deliver the product.

Also he is refusing to take the exchange phone also due to a very minor scratch which is even not visible easily.

All the mentioned condition for a exchange are passed

1. The details of the brand, model and IMEI should match the details provided by you. - Matched
2. The phone should switch on without being connected to a charger & battery should not be swollen. - Matched Switch on without charger and no battery swelling
3. There should not be any physical damage on the mobile body including charging port. - No physical damage and charging port is intact
4. The screen should be intact without dead pixels, spots, lines or static on any part of the display. - Display is working fine no issue at all.

And when contacted flipkart they are not ready to solve the issue but asking to place new order in high price.

I have added image proofs also.

You can always contact on [protected]

Hi have purchase a samsung galaxy phone from the flipkart on2 8th nov 2018 with order no-od[protected] which has come with buyback grantee for which i had paid extra amount. Now thing is that when phone is delivered to me is wrong iemi details. Supposed he gave me the phone where some other owner name is registered and i am owner of imei: [protected] this phone which is getting used by some other person i dint know where now you understand i[censored]nfortunately name resisted name goes to any wrong person and does and illegal things i will be held responsible for that.
I got all this thing know only when i have applies the buy back guarantee things and got the phone exchange when they were about to deliver the phone he told me you're not holding the proper iemi no which i am looking for it and denied to exchange. I have called several time but flip kart team has really wasted my 5 days now and irritated asking pissed off question. Please guide me i want to really go to the consumer forum to take this further.

I have ordered a mobile through flipkart in the month of october. Whereas i have done transaction through icici debit card it has been failed, then i have done again woth hdfc credit card the transaction was successful. Howevere i get to know that for a single phone 2 emi has been started from 2 different banks. I was unaware of the fact.. And so my cibil has been degraded to 85%,, because of your so called technical error.
Kindly reslove this issue or else i have to file consumer complain against you.

Mobile [protected]
Email. [protected]@yahoo.in
मैं मनोज कुमार यह बताना चाहता हूं flipkart टीम को कि मैंने जो भी फ्लिपकार्ट से आइटम खरीदे हैं अपने पर्सनल यूज़ के लिए ही खरीदे हैं ना कि दूसरों के लिए इनमें से अगर आप मांगोगे तो एक एक आइटम का फोटो खींच कर भेज सकता हूं लेकिन प्लीज मेरा अकाउंट अनब्लॉक करें और मेरे फ्लिपकार्ट अकाउंट में जो 1000 का गिफ्ट कार्ड बैलेंस पड़ा था वह मुझे रिटर्न करने की कृपा करें मैं बहुत दुखी हूं इस बात से कि मेरा फ्लिपकार्ट अकाउंट इतने सालों से चल रहा था और अचानक ब्लॉक कर दिया गया है मैं अन्य ग्राहकों को भी यह सूचना दूंगा कि फ्लिपकार्ट का यूज ना करें क्योंकि इसमें धोखाधड़ी है यहां पर अकाउंट ब्लॉक कर दिए जाते हैं मैं यह प्रतिज्ञा लेता हूं कि मैंने जितने भी आइटम फ्लिपकार्ट से खरीदे हैं वह सब मेरे पर्सनल यूज़ के लिए ही खरीदें.

Brought note 7pro from flipkart within 3days phone started getting hang so place for replacement but issue is not been seen by technician because the phone gets hang anytime i have all the proof that the phone gets hang but flipkart is not ready to give replacement on proof basis, i am stuck with the defective peice which flipkart is not ready to replace.

I am not able to login to my account
Mobile no [protected]
Email id is rohitkumar.[protected]@gmail.com
I contacted flipkart regarding this but they are not replying
I am a regular customer of flipkart ordered a ton of products
They are saying that your shopping trend suggests that the products you order is not for personal use
I have send all images of products which is currently being used by me

I raised complaint to flipkart for one of seller who was listing product but was cancelling orders. They assured me action against seller but rather blocked my account unceremoniously.
They raised allegation of me being reseller.
I have bought all products for personal use till date.
My account is very old on flipkart.
They stopped giving response or reply to my point by point queries.
I am genuine customer & my account should be unblocked.
If flipkart had issues with any order they should not have allowed placing order as they usually not allow. There was no warning given & straight account was blocked.

I received crompton air cooler on 26/05/2019 same day i observed leakage. Then i raised this issue for refund or replacement. Then technician came and he also approved the product is faulty. After the got there date for pickup but wish master not came, every time he had some excuses i have call recording. Every time i call flipkart representative consider my problem from beginning for last one month. I was enjoying shopping on flipkart but this product has given me enough pain. I want to raise a complaint against flipkart.

I purched Moto G7 Power with exchange of old phone. On delivery date flipkart tested mobile and says there is issue with screen. Rejecting the old mobile. And this has happened second time.

But my old mobile does not have any issue.

If they dont want to exchange devices then why are they wasting people's time.

I ordered on friday delivery was expected on sunday. I didn't get my product on sunday and i didn't get any information. Today i got a call from delivery department at 2.30pm i was waiting for him. He called my at 3.17pm again asking address and said pls come near pantanjali store he wasn't ready to deliver at the location. He reached at 4:00 and said it rudely i cant see here as he was expecting me to stand outside and wait for him from 2:00 pm and he will come like king at 4:00pm.

What the # is happening.
I don't order to insult myself
You delivery boys are extremely illiterate mannersless and rude.

I want you to take action against him.

Regards
Kaanchi

I had placed an order after long wait for the flip-kart sale for redmi note 7 pro on 12th june'19.

I was given a date of 15th june that the order will be delivered, somehow for any reason order was not delivered.

I tried to reach flip kart support team and i was said that the order is delayed for three days, i waited for the same.

After that the order was again re-routed to bhiwandi warehouse for some unknown reason. I tried to reach flip-kart again and was asked to wait till eod.

Later on 18th june again i tried to get the status of the order, i was been told to wait till 19th june eod.

On 19th again i receive a message that the resolution will be provided by 20th june anyhow.

Luckily the order starts to move to another hub and by 21st the tracking status gets stuck and i get a call from flip-kart executive that please cancel the order and place a fresh order.

Like what? Is this the only answer i was supposed to receive after waiting for so many days being a flipkart plus membership customer??

I have been a customer of flipkart for many years, to say 6 the least. 2 months back while trying to place an order of mi headphones for my brother, the order got cancelled again and again. When checked with customer care, they told reseller end cancelled it we can't do anything. So i placed it via amazon later.

Then i have ordered a book on articleship for my brother, and a couple of other mobiles for friends and an air conditioner for my home, which all got delivered without any issues.

Three days back, when i ordered redmi note 7s for my friend's father, the order got placed successfully by noon 1 pm. But around 8 pm received a text, the order got cancelled, refund initiated.

So i contacted customer support, stating the previous incident and it happened again, asking to resolve the issue. They asked for some time to resolve it and asked me to wait for 2 days. They will revert back to me.

I waited, and then on saturday, i received a mail stating - my order history shows i ordered products for reselling and not for personal use. I'll be no longer able to access my account.

And that's all, my account is gone. When tried replying them, reply got failed. And i texted them via twitter to which they told me to maintain patience so that they can help me out.

I clearly asked them to call me back, so that we can talk it out. I can show them proof if they need anything that those orders are for me and my relatives, friends etc.,

They again sent an email only yesterday - copy-pasting the previous day's email. And in addition, the same content via text message too.

They clearly don't have any idea on how to deal with their customers. All i wish for is to get my account back, and wish to sort things out. But flipkart customer care is so screwed up, they only read out texts instead of handling customer queries.

My registered email id is [protected]@gmail.com, all i need is my account access.

I have order groceries on flipkart on thursday at around 1 am, which was supposed to get delivered on the same day at 4:00 pm. Since then the order status show in processing. Flipkart does not even update anything to me, when i called customer support, they keep on telling wait 24 hours to 48 hours.
Its already 4 days past and this is 5th day, but there is no uadate on this.

I am getting very frustrated and suffering from anxiety.

I want to raise complaint against flipkart.

Dear team fk,

Ref to the subject order, i have still not received my order which is placed on dtd 18.06.2019
Is flipcart is delivery has became worst???
Should i prefer amazon???
Deliver my order asap
Or else i have to cancel my order and switch to amazon
Worst delivery worst delivery worst delivery worst delivery worst delivery

Regards
[protected]

I orderd 'adidas alphabounce slides' on 13th of june 2019 which was expected to deliver on or before by 15th of june 2019. Even after daily conversation with flipkart team who made sure my product will be delivered with in 48hrs yet i did not get my delivery its been 10days since complaind. I hope complaining here will sort thing out and warn company to not repeat this mistake again
Thank you

Dear sir/madam,
I have ordered...
1. 2 bottles of roasted salted cashew premium 500 gm in pet jar cashews (Price is ₹598*2=1196)
2. 2 bottles of salted pista regular (500) in pet jar pistachios (Price ₹786*2=1572)
(Order id - od[protected]

And i have received a mobile back cover (Which may be worth of less than₹100) in place of above order. When i try to return it it says it cannot be returned.
Please help me to fight this frauds.

Regards
Dr. Rudranarayan sarkar
Rudra. Narayan. [protected]@gmail.com