Flipkart Complaints & Reviews

They are providing totally fake products and the way they are using is they show the different trusted seller and provide the product from worst sellers they are cheating with public what i say now flipkart i will never shop from ur app amazon is bestest as we compare to flipkart..they provide the broken seal products nd also expire they use the technique to change the slip of the product by fake slip and the quality of the product is in guilt or oxidized condition

Hi Team,
I purchased Marq by Flipkart 1.5 Ton Split AC. For installation, I wait up to 2 weeks but no one is responding on the installation. so I went for a local AC installation Service.

now the thing is that the unit is not functioning properly. The main thing is it is taking a very long time to make cool. my room size is 10/10.

I already registered a complaint on MARQ, but no one is responding.
Flipkart phone no: [protected]
Order Id: 0d[protected]

I have ordered acer predator helios 300 laptop 2 days back and it was assured by them that it will be delivered by today. But they still haven't shipped the item yet and they aren't giving any response. I have tried their customer care number and i have even put up a series of tweets in Twitter tagging them and also I've read this has happened to a lot of people. Please resolve this matter. Thank you

Hi I have ordered a watch in fatstrack on 19th June as I had check on my app it is showing as product delivered by 20th June but I did not get the product or call from the delivery man this is not the first time it is happening also a chat person name sukhinder is bad not at all understanding customer point of view make sure that this is resolved I am really fed up.of it is a very big amount

I had ordered a PS4 from flipkart . I Recieved the order on mentioned time but the serial no. Or imei no. Of the product is not matching with the invoice. Serial no.on warranty card and console are not matching with invoice due to which the 1 year warranty comes invalid as Sony india considers warranty only when invoice and warranty card are proper. Due to mismatch warranty becomes in valid. Flipkart is not ready to revise invoice nor coming up with solution. I am getting no response for this issue from flipkart

I received a message from IM-FLPKRT, Saying

Dear customer sir / Madam congratulation you are Second prize lucky winner from Flipkart .com online shopping your win Swift Dzire (which cost is Rs 830000.00) The charge of you Registration service charge Rs This is valid Today know more for details contact at helpline NO [protected] and I got call from the this number for +[protected] his name is Nikhil Kumar he asked me to pay registration charges to transfer the fund in 5mins next 5mins they will transfer the full winning amount it seems, I have raised this complaint to flipkart CC already but not sure how far its true but I felt its fake 100%. So please be carefull.

Folks, This is regarding the purchase of the Split AC from flipkart. Although all the purchase and installation phase was okay in my case, the problem i face now is the service support. After this peak summer time the AC is not getting cool and when approached Hitachi they say the installation is wrong. But this was arranged and completed by flipkart. When called my installation guy he is help less and asking me to contact Flipkart or Hitachi. Hitachi is blaming flipkart, flipkart service support is either not reachable or the mails sent to [protected]@flipkart.com is bouncing back. I believe for any expensive household items it's better to avoid flipkart.

Hi
i have ordered one mobile and it has to deliver by 21st june.

But from 19th june status is not updated. And if will call to customer support they are telling it will deliver by that but i am telling them still its far from 500 km and how can it deliver same day.these people are telling same information what we can see in our profile for tracking. what is the use if will they will give same information.if there are no rights for them to call the courier service people, then how can we get information . they were telling they cant get information about courier service then what is the meaning of customer support.
really very bad service.
i never think flipkart pople will give this much bad response. i am really worried if they will continue no one can buy from flipkart.
worest worest...response.

I bought a nokia 5.1 plus phone with buyback guarantee on 3rd november 2018 now when i am trying to avail my claim neither the app nor the website showing my buyback guarantee value . i also tried to contact flipkart via customer care number but they are always busy to response.

my account userid : [protected]
my email id is : [protected]@gmail.com

order id :OD[protected]

Flipkart and the service providers are harassing me mentally and disclosing my contact and product releated information to some third party. Not taking any complaint to me and saying that you have called in North department we can't help you and call the South department for complaint. Not taking exact complaint. Continuous lying related the information and it changes from person to person. Flipkart say complaint to service provider and service provider says complaint to flipkart.

I ordered a Cream some weeks ago and patiently waited for it, but after 2weeks.. I got a message that my order was returned because I cancelled the order. The delivery guy did not contact me. I tried to get back the product but it has already been returned to seller. My COD option has been removed since then. I'm a Plus Member and I love Flipkart. I'm a foreigner, so I can't use any other payment option. Please, help me.

Sir. I ordered some products from flipkart via Bajaj finserve EMI card. Later I realised that I need to buy 2 more items too. So cancelled the order with in 10 minutes after I booked. And I got a message says that your amount will be refunded. Okay fine. On the EMI date 02/05/19 amount 3082 has been deducted from my account for this order. And when I contacted Bajaj finserve they said that refund wasn't completed. Total amount of the order was 18488 rupees Only. And 14990 has refunded and 3498 wasn't refunded. And I talked with the customer care guy of flipkart. He said that refund was successful and They can't do anything with this. They didn't help me with this. So the matter is I paid an amount for an item that I didn't even bought. I'm working at my hometown at Kerala. I hope that you know my pain. I'm hardly working to earn for my family. So please help me with this sir.
Sincerely,
Sidharth .u.p
Mob: [protected]
Email: sidhusidharth.[protected]@gmail.com

I have ordered Bosch Mixer Grinder OD[protected] on June 10 and it has to be delivered on 13th June
on june 13 i have contacted flipkart customer care and told my issue they have raised a complaint
after so many calls they have informed that my product will be delivered on or before 7pm of 18th June but it was not delivered
so i again started calling flipkart and they told me again to wait for another 24-48 hours to get it delivered and the requested time is completed but my product is still not delivered
Product ordered on 10th of june and today is 20th june
Worst expereince from flipkart never expected

Ref. : My Orders - OD[protected] dt.19.06.2019 (Flipkart.com)
Sub. : Complaint against order delay & harassment

Dear Sir/Madam,

This is to inform you that i was made prepaid ordered a Nokia 6.1 (Iron, White, 32 GB) Mobile on dt.19.06.2019 vide prepaid Order - OD[protected] because of delivery date & time showing 20.06.2019 - 11:00AM, i ordered this mobile for gifting dt.20.06.2019.

I was contacted your delivery boy 2-3times but he was delayed reached to me at 05:15PM & demand cash (COD) from me against my this prepaid order, i ask with your delivery boy, " this is prepaid order" but he was not handover to me my order.

I was contacted your toll free customer care number but they were not given any satisfactory answer to me & not arrange same day (20.06.2019) delivery.

This item urgent required to me for birthday gift on 20.06.2019.

You are requested to take a immediate action to solve this problem & make a urgent delivery on dt.20.06.2019.

Thanks & Regards,

Chander Prakash
(Mob.No.:[protected])

I am unhappy with the quality of a Air conditioner (Carrier 3star, Non-Inverter, Split).I bought at Flipkart on 1st April 2019.i am writing to seek a replacement

The Air conditioner are not working properly.I think Outdoor unit fault.The AC was delivered on 4th April & Installation on 22th April and I noticed this problem after installation.

I have attached a photo copy of my receipt as proof of purchase

I would like to have this problem fixed quality please.already complaint over phone on 15th June[protected] If do not hear from you.I will lodge
a formal complaint with consumer affairs in my state.

You may contact me on [protected]/[protected] to discuss this matter further.

Enclosed: Copy of receipt for Air conditioner

I recently ordered a American tourister bag which was return policy under 30days, but insufficient size to carry laptop. So I decided to return the product in return policy time. But return policy accepted but still the delivery pick up boy not assigned as their mention on date. Now around 5days happened still CC not try to slove my problem.

They have not provided my product on the promising date. If they have provided this information about delay well in advance I might have changed my decision. Moreover they have been providing wrong delivery executive number since last 3 days not once but twice and doing again fake doing promise of delivering the product on next delivery date. The delivery guy doesn't have my packet with him and today again they provided me the message for out for delivery today also the guy doesn't have my packet with him.
There has been loss of my classes which I have to see using this router but they have made me lost so many days for it.
They have violated the term of right to be informed from there customer moreover providing the wrong information on daily basis.

I received an Marq AC 1.5 ton 5star in 19/6/19. It was installed on 22/6. Ever since it was installed there was issue with cooling. In 28th may we have reported this issue to customer care of both flipkart and marq. After so many calls and rescheduling technician visited after few days and he acknowledged that the AC is not cooling properly. He said that it shud be replaced. But somehow they closed the caSe with status resolved . We are constantly calling and reporting the issue with flipkart to get it replaced but every time they schedule a technician visit for second opinion but no any technician visits and then they close the complaint and when we call them for status they again open a new complaint and repeat the same process for few days. its been a month.in the meanwhile the AC is not cooling at all. Initially it was cooling a bit but now it's not cooling at all. Od id od[protected]

Despite the courier guy approving of that the phone complies with given instructions, he refuses to pick up the phone by adding his own subjective interpretations of scratches (which according to terms are acceptable)... while the phone had not even one dent but only one scratch.

When will Flipkart stop playing these petty practices of duping people into buying products from their website?

This is cheshta. Order ID - od[protected]. I ordered a book "the secret" having description of hardcover in details of product section. But I am highly disappointed to see its paperback and paper quality of the book is also worse. I would like to get it replaced and refund for the inconveniences. I needed the book today only as i was to gift it to someone on some special occasion. But the condition of the book makes me upset.
Hoping for your early action.