Flipkart Complaints & Reviews

Redmi go mobile purchased on 06.04.2019 vide invoice no #faaaoc[protected] dtd 04.04.2019 from flipkart. There is some mobile is hagging, working very slow& over herting problem and request to return with prospected format but. Now they are refused to return the same material
Please do the need full as soon as possible

Thanks with regards
Prabhat chaubey

I ordered poco f1 6gb blue on 6th april and they told me that it will be delivered till 12
The ekart guy comes on 11th and rejects the exchange because of a small scratch
After send the images of the phone to the customer care they told me that they will resolve it before 13th
After 2 more calls and email they maker till 13th evening and not they say it will be resolved till 14th
I'm honestly done with flipkart and this is the last time i order from that stupid website

Hello sir/ma'am
This is adnan khan from mumbai... I have ordered a jean's from flipkart 4 days ago... And i have get it today so while opening the product the jean's was not satisfying because it was different from original and with poor fabric.. So i raised return from the app itself. After filling all details for return the flipkart application suddenly deactivated my account saying that 'you have very high numbers of returns'which is # coz i have only 2 returns there... The jean's price is 1775... Order i'd is od[protected]
Please take action against this issue i want my refund back

Sir mene lead mangayi thi flipkart se aur usme 10 din ka time tha ki agar 10 din se pahla kharab hau jati hai aapke earphones to change hau jayenge sir abhi to 10 din bhi nhi hua pure earphone mein dono mein hi nhi aarhi hai aawaz ek dum se hi band hau gayi hai dono mein aawaz aana to aapse request hai sir plz aap is earphones ko change karva dijiye
Thank you
Naman handuja

Hi
I booked this order and estimated delivery date was 8th april but till date there is no information regarding delivery of my product
This is the not the first time i am facing this issue with flipkart
Flipkart is not concern about customers
I am getting calls from customer service and informed me to cancel and reorder the product again instead of pushing seller

Today 13 april, 2019 i got the message that your product is out for delivery. But i didn't get any call from any delivery service. After i got the message that he couldn't reach me so the product couldn't be delivered. I believe that he have committed this unsatisfactory and disgusting work by his own will. Hope i will get my order as soon as possible.

Sir,
I have ordered vivo v15 pro mobile, i have received this product, its arrived dead on arrival condition, its not working, its not charging, i want replacement or refund.
Last 3 days my flipkart account unabld to login, so i didnt make return request,
Please clear my login issue and my return request.

Mobile no : [protected]
Email : [protected]@gmail.com
Name : yasin mohamed

Flipkart is not letting me to login in to my account and i have recently ordered a poco f1 and they have cancelled and not refunded yet my trust on flipkart is vanishing please respond for my problem i don't know what is there problem but an amount of rs 22, 000 is not less. I don't have problem unless they do provide me my product or gave me back my money.

Thank you
Hritik
A flipkart consumer

[protected]@gmail.com
[protected]

When i login my account on flipkart then it will show an error 'login unsuccessful'please retry in a minute (On pc) and (On app).
Please resolve my issue as soon as possible and also tell me the reason, why my account not logged on flipkart?

My login details are as follow:

Name: niyas
Phone: [protected]
Email: [protected]@gmail.com

My flipkart log in id is [protected]. I am unable to login when i try to login it is saying unable to reset password please try later. This is happening since 1 month. I think you have blocked my account without any valid reason. I have not done any reselling of items nor i have violated any guidelines. Please look into this matter and unblock my account. Please grant my hopefully request to un block or unfreeze my flipkart account while i'm not able to log in.
This contrast will enhance my view about your policy. I'll take care of my account and your policy too. It would be never again. Please help to protect my account.

Flipkart has not paid money for my affiliate account of rs 5500 since 8 month i am making complain but still no action has been taken from there end. Kindly please take immediate action.
My id given by vendor mange net team is
Deepankar kumar singh - 140437
One name rajath shetty is also not responding to my mail who is checking my issue they have updated wrong account number, i already informed them that they enrered wrong account number but they have no given care, i have also given cancelled cheque number and also screen shot of wrong account number updated by them.
To bad comany

Call from flipkart that your in a lucky five winner because i buy a nova trimmer from flipkart he said choose from five product its a free gift for you and i choose a sony led tv 43inch he said you have to buy something atleast 4 to 5 thousand rupees product and ichoose the product a prestige gas stove 5445 and i pay for that from phone pay after some time he said you have to pay gst 18%of led tv about 11000 i said i have no more money to spend i said i don't want any product cancel all of that and refund the money which i spend on gas stove he answer that this is not our policy to refund aftrehalf hour he call again that you have to download teamviewer app from play store which is a hacking type app and i said i want my money back what i can do now

I successfully completed the minimum condition of payment i. E. Rs. 5000/- and after january, my balance is over 8000/- approved payment & amount should be transferred in our account in march 2019 (Completion of 60 days). But the amount was not transferred in my account till yet.

I mailed several times on [protected]@flipkart.com but nobody had replied and also submitted the issue in affiliated programmes contact us page, but received no response.

They are not providing any support and not even there is any number to contact them. I am hopeless and helpless. Kindly take the necessary actions against them. I worked very hard and now i am not getting my hard earned money.

Affiliate id: riteshgar
Gmail id: [protected]@gmail.com

Dear sir/mam,
Order number: od[protected] amounting to :512/- rupees
Carlton women natural flats item
Delivery agent refusing to accept the item which is kept for return because of size issue but it has no price tag from the beginning of the delivery. Even though we made it clear. He kept on waiting to accept returned item for over two weeks. He rejected the item which is in good condition with all the package as delivered by the flipkart and made us to wait for two weeks by rejecting twice for silly reasons.. Such a misbehavior by the delivery agent in spite of assurance by flipkart customer care.
Please look into the matter
Yours sincerely

I had placed an order for e-gift card for rs. 600/- for my son (Transaction reference no.: qcmp[protected]) on 9th april 2019 by redeeming my citibank credit card reward points of more than 4000 points (Which otherwise would have offered me higher value if i would have used it on other websites or for cash back/payment against credit card dues. Until now, neither my son nor i received any such card on our emails. To my surprise, when i tried to raise a complaint on flipkart website on the specific query under the website's help center menu, it neither shows any email id to write to nor is there any provision to lodge a complaint online. Further, i tried several times to call up flipkart call center no.[protected] & every time the call ended with voice messages "all our executives are busy. Please call up later or log in to website/app for your concern". I do not have any records except for a print copy of said transaction. It is really surprising that india's own & the 2nd largest e-com company, in association with its e-gift card partner qwikcilver solutions pvt. Ltd. Is stooping to such fradulent activities. Seems like a kind of scam by the company or its associate.

My project is damage in arrival i dont recive this product projector is not on i m not recive you call flipkart and retun my money coz i dont want is this type product
I m allready flipkart coustmer care and submit complant for you so plese solution my problm i want not recive this product coz my money is not no 2 i m daily 8 hours job and my money is very hard working money

I am unable to update my password & login problem.

For the last 10-11 months, my account is not opening. I used my old username and password. But it was not opening.
Then i used forgot button and then received the code.
Entered the code successfully.
After that it was asking please set a new password.
Then i entered a new password. But it was showing "unable to update new password please retry". Or your account is blocked.
I am facing these problem so please solve my problem as soon as possible.
I even tried calling helpline number but it gets cut.

My email id: [protected]@gmail.com
Phone: [protected]

This mail is to highlight the disappointment in flipkart and their sub-organization/partner jeeves in selling an unfair mobile protection plan. Customer purchase the plan
Only because its offered through flipkart and due to their trust in flipkart. Flipkart risks destroying this trust with such policies.

This is also to hightlight to jeeves management on how their unfair practices and lack of empathy impacts a customer, who will ensuring people are aware of the pitfalls when they purchase jeeves mobile protection plan.

I purchased samsung galaxy note9 ordered on 22nd aug 2018 (Order id od[protected]. Flipkart offered a mobile protection plan which is called as flipkart protect. It also had a shield with flipkart on it. All well designed to make customer buy this based on its trust on flipkart. I purchased the plan (Policy
Number:jppoffk446959). The policy is actually sold by jeeves consumer services, with flipkart clearly appending its name to it.

Now let me get to my issue :
The glass over the back camera lens cracked and i thought to avail flipkart mobile protection plan. I called flipkart helpline on 8th april, who redirected me to jeeves customer care.

I called jeeves customer care, the agents told me that they will register the claim, and they will pick up the mobile for repair, and it will take 10 days to repair
And return. I asked that when samsung service centers in bangalore will resolve in a days time, why does it take this long for jeeves to get it done. I further
Conveyed that i would prefer to go directly and drop the phone at the service center. The agent told me that they are not able to get a store option now, but will go ahead and register for pickup and then i can talk and make the required changes. Jeeves send mails asking me to share mobile snapshots and also link to pay 500 as processing fees which i did (Claim id - ad[protected]) i also mailed jeeves to share the address of the service center and mentioned that i will visit myself.

I called the next day to enquire about the service center only to be told that since i registered for pick up and drop i have to avail that. I mentioned that it was
Only beacuse the agent advised so and i wanted a store visit. After multiple calls, i was conveyed that service is done through f1 solutions and that will ship to their partners, but store option is not possible. On my enquiry i was told that phone might be shipped to delhi.

Now i enquired if f1 solutions is a samsung authorized service center and the mutliple agents including jeeves backend support team was not able to provide a convincing answer. Annswers kept varying from... Yes they only use trained technicians... They only use original parts etc. But none able to confirm with confidence. (I cannot let any service center not registered as an authorized samsung mobile service center, tough my phone which is under brand warranty. Neither should flipkart/jeeves try to do this)

When i check with samsung, i understand that f1 solution is a authorized service centers only in lucknow and gurgoan. It was surprising that most agents could not be forthright in stating "we have authorized service centers only in lucknow and gurgoan and hence the phone will have to be shipped there for repair. Therefore we cannot offer direct store visit" i had to talk to multiple agents to get some sense of this.

I then ask for cash payout option since i saw the same in the terms and conditions link, but i am told with finality that that option is added only in policy purchases post oct. I request for the same since i cannot give my mobile for 10 days for tranfer to gurgoan as i am travelling and there are abundance of service centers in bangalore. Jeeves refuses to do so. I am told even the rs500 processing fees wont be reimbursed.

1. Not giving a cash payout option is unfair to the customer and even legally suspect. I am sure flipkart / jeeves realized this and hence updated the terms and conditions.

2. Selling a mobile protection plan in a city like bangalore, with abundant service centers, and forcing customers to ship their phone and wait for 10 days for an issue resolved locally in a day is also not fair to customer. There are complaints galore in the net about jeeves not shipping phone back in time and needing numerous follow ups.

3. When an organization realizes its mistake of not providing cash payout option and updates its terms and conditions its only fair to extend this facility to existing policy holders. This does not cost a penny more to flipkart/jeeves and in fact saves the effort and cost of shipment. But still agents have bluntly refused this.

Due to the unsatisfactory response from jeeves, and their outright rejection of offering a cash payout option, i am today forced to go directly to a samsung service center and i will be getting a job sheet and estimate tomorrow. The phone will also be repaired tomorrow. I lose the amount paid for the mobile protection plan and also the processing fee.

I had purchased phones from sangeetha mobiles and availed their insurance, which was a smooth experience with amount reimbursed to me. So i never suspected flipkart to have a policy with such terms.

If flipkart / jeeves cares about customers, they will understand the fairness of the situation and not throw the previous terms at the customer, which you have yourselves changed. Jeeves would have taken the exception and their management would have allowed the customer the cash payout option unfairly denied in the earlier terms. I therefore request you to still allow the cash payout option to me.

Your response to this will showcase your approach towards the customer. Jeeves as a sub-organization seemed least concerned, but i hope flipkart cares enough for customers to help me out here. I have years of association with flipkart and my trust on flipkart is at stake here.

I received call from flipkart lucky draw winner... I pay some money.. i want my money back.. I call them and ask for refund but they not giving me... I want my money back.. They talking with me not properly and not responding also.. Please solve my problem and refund my money.. mr vijay prakash assistant manager of flipkart he called me. I found this in goole only.
[protected] this is the number

I have purchased 4 quantities of the 'optimum nutrition gold standard 100% whey protein(delicious strawberry)' on 20th march 2019 and i have recieved 4 of the quantities as damaged and different flavour on 22nd march 2019. Flipkart is neither replacing or refunding my order. They are have even picked up one of the quanties of the product, they are not even delivering the replacement of that quantity, neither picking up other quantities. They are calling me three times a day and telling me we are working on the issue. They are just extending the deadline and not doing anything. This company is a ###, never buy from it. Order id is: OD[protected]
My contact number is [protected].