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Flipkart Complaints & Reviews

2.8
Updated: Dec 26, 2025
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Flipkart reviews & complaints page 1305

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S
sathish kannan k
from Coimbatore, Tamil Nadu
Mar 10, 2019
Resolved
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Address: Flipkart, 641035

I ordered a saree in flipkart. But i received the different colour saree from what i ordered. I raised the complaint but there is no correct response and incorrect follow up.

They did not worry about customer issue. Worst customer service.

Don't order flipkart in online shopping.

My order no-od[protected]

Very worst service please dont support more this flipkart.
Apr 13, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Mar 11, 2019
Flipkart Customer Care's response
We will revert on it.
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    S
    Sundar On
    from Cuddalore, Tamil Nadu
    Mar 10, 2019
    Resolved
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    Address: Bangalore, Karnataka

    Dear sir/madam.
    I am sundararajan from neyveli, tn. I have ordered for a lenovo tab 4 8inches on march-8th 10:30 pm (Womens day offer) at a price of rs.9999/-.

    Upon acceptance and after the product was shipped to my address, the next day (9th march), the seller (M/s. Indiflashmart) abruptly cancelled the shipment and initiated the process of refund.

    Disappointed with the way this order was treated, i made a complaint with flipkart and they simply said that you have to re-order the same if you want. But the product is not available with a discount of around rs.3000/- (Now selling at rs. 12, 990/-). Moreover i have not received the refund also till date. (From 8th march) the website says you will receive the refund on or before 13th march. Till that time i need to wait, my money is with them for 5 days and product is also cancelled... This may be termed as cheating the customer...

    I think this seller cancelled so that he can save the discounted amount of rs.3000/-.

    Flipkart people have not executed my order. This is unfair practice and hence i am complaining to you.

    Kindly intervene and get my order executed at the same discounted price of rs.9999/-
    Thank you.

    Sundararajan
    Neyveli
    Apr 11, 2019
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Mar 10, 2019
    Flipkart Customer Care's response
    We will revert on it.
    Apr 11, 2019
    Updated by Sundar On
    YES. The problem resolved and Flipkart resolved it by adding the difference amount in my Flipkart wallet.
    Thank you all for the support.
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      A
      anara.travel
      from Chennai, Tamil Nadu
      Mar 10, 2019
      Resolved
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      Resolved

      Address: Ahmedabad, Gujarat, 380015

      Order : od[protected]

      Bought this s10+ phone on 22nd feb. Firstly the seller did not update this hones imei number for pre book offer, hence i am not been able to avail samsung pre booking offer. Secondly i have not received invoices for the order, this is a very big compliance issue for the brand like flipkart. Without invoice the credibility and genuineness of the product gets into to questions and without invoice i am not able able to buy mobile insurance putting my phone on risk. Moreover customer care are buying more more time with giving proper explanation. This is intolerable...

      Even when you go for movie in branded store there food counter states that when you dont get the bill consider your product to be free.
      Apr 18, 2019
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Mar 11, 2019
      Flipkart Customer Care's response
      We will revert on it.
      Verified Support
      Mar 17, 2019
      Flipkart Customer Care's response
      Cx informed that he is not able to download the invoice for this order id, so had apologised for the issue, informed the Cx that he can download the invoice clicking on my order, Cx says that for all the orders invoice downloading is available, only for this particular option downloading invoice is not possible, so have asked the Cx to share the screen short of my order page replying to the mail.
      Tried calling the Cx on [protected] multiple times
      it was RNR, RNR mail sent, Since there was no response from the Cx we are closing the case as solved.
      Verified Support
      Mar 17, 2019
      Flipkart Customer Care's response
      Customer raised concern stating that he is unable to download the invoice copy. So we tried calling customer multiple times regarding the same however there was no response from the customer end. Hence we have sent the invoice copy to the customer registered email id and we are losing the case from our end.
      Same happened with me for the latest order i placed on 3rd Jan 2010. Order was delivered on time but Invoice of the product was not available on Flipkart order page. i tried downloading it multiple times and complaint about the issue to flipkart team more than 10 times. they create the issue id and then mark it as resolved without providing actual invoice and without sharing any update with customer.

      So far, I have not been provided invoice of the product after delivery. they are neither uploading the invoice nor sending on mail. They might have started selling stolen phone. No responsiblity no credibility flipkart has. Poor Customer service. Order id OD[protected]
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        S
        Shankar Sahu1
        Mar 9, 2019
        Resolved
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        Resolved

        Address: Mumbai City, Maharashtra, 400072

        Hi team,

        I purchased MI note pro 5 from flipkart on 24th Feb 2019 (order id OD[protected] but the very next I noticed there is some problems with the audio and calling speaker. I raised this issue to flipkart team for replacement on 28th feb but didn't get any more response from your team and my request got cancelled.

        Hence, I again raise the replacement request on 2nd March and it again get cancelled on 6th March.

        I am pissed up with your service, now I don't want replacement kindly process my request for refund.

        Seriously, yours service is worsening day by day.

        I am enclosing here my mobile bill, your engineering complaint copy and complain I'd.

        I hope to see some positive response from your team.

        Thanks,
        +1 photos
        Apr 28, 2019
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Mar 11, 2019
        Flipkart Customer Care's response
        We will revert on it.
        Verified Support
        Mar 26, 2019
        Flipkart Customer Care's response
        We would like to inform you that we tried reaching on [protected], [protected] and [protected] but we were not able to reach you. We have sent an mail in your registered email Id: [protected]@gmail.com, if you want us to reopen the case, kindly revert on the same mail.
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          M
          Mounika Krishna
          from Akkarampalle, Andhra Pradesh
          Mar 9, 2019
          Resolved
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          Resolved

          Address: 45/352,,balaji nagar, YSR, Andhra Pradesh, 516003

          There are no delivery options available to my location,, waiting since 1 month,, and its showing no available delivery for air-conditioners,, if there is no option of delivery why are you giving offers on products just to fool us,, dont waste our time by anouncing sales & giving discounts & not available deliveries,, my friends also tried for their locations,, it is not available even in state capital cities
          Apr 12, 2019
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Mar 10, 2019
          Flipkart Customer Care's response
          We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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            P
            Prashantaseth
            from Mumbai, Maharashtra
            Mar 9, 2019
            Resolved
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            Resolved

            Address: 400101

            I have purchased voltas ac from flipkart on 08th march 2019 with order id od[protected]. Currently voltas is running extended warranty program in place of 1 year to 5 year for all the ac purchased. When i contacted voltas customer care for the extended warranty they said flipkart is not their authorized seller and they cannot provide the extended warranty. If flipkart is not the authorised seller, why they are selling this product. Many of consumers like me will be filling looted by voltas or flipkart here.

            Product description is
            Order id: od[protected]
            Voltas eu 123v dzu2 (R-410a) sn:4552321a18fc00975
            Voltas cu 123v dzu2 (R-410a) sn:4512386d18fc04962
            Apr 16, 2019
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Mar 10, 2019
            Flipkart Customer Care's response
            We will revert on it.
            Verified Support
            Mar 10, 2019
            Flipkart Customer Care's response
            Customer raised a complaint regarding the extended warranty of the product as the brand has denied to provide the same. We have interacted with the customer and requested customer to share us the written confirmation from the brand regarding the denial of extended warranty as per the warranty guidelines.
            Verified Support
            Mar 16, 2019
            Flipkart Customer Care's response
            Customer raised a complaint regarding the extended warranty of the product as the brand has denied to provide the same. We have interacted with the customer and requested customer to share us the written confirmation from the brand regarding the denial of extended warranty as per the warranty guidelines but customer said he didnot receive mail from brand yet so customer said no he have installed the product too & it has 1 year warranty, so closing the complain from our end.
            Dear Customer(Prashantaseth),

            We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

            Regards,
            Voltas Online Team
            Dear Customer(Prashantaseth),

            We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

            Regards,
            Voltas Online Team
            Dear Prashanta

            I am facing same issue on purchase of Voltas Ac from flipkart. Please kindly tell me if your issue is resolved and what the solution they gave you. Please help me also.

            Thanks
            Pawan
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              S
              sumit agrawal 429
              from Aligarh, Uttar Pradesh
              Mar 9, 2019
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              Address: Aligarh, Uttar Pradesh, 202002

              Hello,
              I purchased online a Philips 8.5 W Round B22 LED Bulb o 14th Dec 2017. this is not working properly from last previous days . it is going on or off automatically .This product is still under warranty status. for this product two year warranty status is mentioned in invoice. please resolve my problem as soon as possible
              +1 photos
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                R
                Ridham vaghani
                from Surat, Gujarat
                Mar 9, 2019
                Resolved
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                Resolved

                Address: Surat, Gujarat, 394101

                I received product from 28 february. Today is 9th day of product is delivered. But product is different from specifications described in flipkart website or app.

                Specifications described in flipkart.
                1tb hdd
                256gb ssd
                4gb graphics card

                Actually i get product
                1tb hdd
                2gb graphics card

                Missing:
                256gb ssd
                4gb graphics card
                +2 photos
                May 10, 2019
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Mar 10, 2019
                Flipkart Customer Care's response
                We will revert on it.
                Verified Support
                Apr 08, 2019
                Flipkart Customer Care's response
                Customer raised a complaint stating that product delivered is different from what was ordered. We have interacted with the customer and informed that customer request for return can not be initiated due to high number of returns. Hence, closing the complaint from our side.
                May 12, 2019
                Updated by Ridham vaghani
                Flipkart informed me but that reason is invalid and delivered product is wrong than why I'm accept that product and loss of my money.
                poor experience to the buyers
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                  S
                  Sesank Perupaga
                  from Guntur, Andhra Pradesh
                  Mar 9, 2019
                  Resolved
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                  Resolved

                  Address: Guntur, Andhra Pradesh, 522034

                  I ordered baefikr back case that costs 499/- for my mobile phone poco f1 through flipkart on 5th march 2019 and the order has been approved on the same date. And i received a mail which said item had been packed on the date 6th march 2019. And a mail that said item had been shipped sent to my mail on 6th march. Received item dispatched mail on 8th march and out for delivery mail on 9th march i. E., today. I received the order and paid money to the delivery boy as it was a cod order. Later when i was opening the seal and the packing i found that the box was empty and there was no product in it. This is literally a fraudulent act on flipkart's side. Flipkart literally cheated me. I want to lodge a complaint against flipkart regarding this issue.
                  +1 photos
                  Apr 10, 2019
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 10, 2019
                  Flipkart Customer Care's response
                  We will revert on it.
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                    K
                    Kaseem mohd
                    from Noida, Uttar Pradesh
                    Mar 8, 2019
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                    Address: Noida sector 73, Gautam Buddh Nagar, Uttar Pradesh, 201301
                    Website: Twitter

                    I m mohd kaseem working as a field excutive in ekart logistics i am in big problem this compony fire me without any notice and he allso hold my salary why... I dont no i m working for my family... Not cheaters you do that becoz we are poor peaple... You have to pay fore that i m on the abconding coz my both children suffring from chicken pocks and i m also allreddy inform team leader to this situatioin and he continusly mark abbsent he dont like me coz im mohd kaseem
                    Flipkart customer support has been notified about the posted complaint.
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                      K
                      Kunal_9009
                      from Delhi, Delhi
                      Mar 8, 2019
                      Resolved
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                      Resolved

                      Order id od[protected]
                      I have ordered ultimate nutrition whey protein from flipkart unfortunately protein was fake. I have called them and they created request. Today i called them and asked them any update? They said they are looking. And what they had done they blocked my account. Why will i eat fake whey protein. It can lead my body to damage.
                      Ao i rejected iy
                      Apr 14, 2019
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Mar 08, 2019
                      Updated by Kunal_9009
                      Please check the attachments. They told me they will help me by 9th march 2019, but today they have blocked my account. This is not fare at all.

                      Verified Support
                      Mar 09, 2019
                      Flipkart Customer Care's response
                      We will revert on it.
                      Mar 11, 2019
                      Updated by Kunal_9009
                      No help from flipkart.com. They blocked me from Twitter also. They said me they will provide me an update within 48hrs. I have proper call recording. Now they saying they have given me an update. And only update was account has been blocked.

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                        D
                        Devendra Dukiya
                        from Surat, Gujarat
                        Mar 8, 2019
                        Resolved
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                        Resolved

                        Address: Gotan,nagaur,rajasthan

                        I ordered zenphone m2 from flipcart. And it was revived by the hub nearest to my landmark 2 days ago but still they are not delivering product to me and even they are not attending call. As i got number of delivery boy from flipcart message. I am very dis satisfied with the service of flipcart. And the service will be praised if my complaint will be taken in consideration.
                        Apr 9, 2019
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 09, 2019
                        Flipkart Customer Care's response
                        We will revert on it.
                        Verified Support
                        Mar 09, 2019
                        Flipkart Customer Care's response
                        Customer raised a complaint regarding the delay in delivery. We have interacted with the customer and customer confirmed that he received the product. Hence, took feedback and closing the case.
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                          L
                          Lova Chandra Bhagat Illa
                          Mar 8, 2019
                          Resolved
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                          Resolved

                          Address: Hyderabad, Telangana, 500072

                          Hi sir,

                          I was purchased samsung s8 mobile worth 36000 from flipkart shown 2gud, when i was check for warrenty for mobile in samsung site it is showing not valid for warrenty which is not valid for imei.

                          Same called to flipkart and 2gud customer care they are not taking any complaints against it.in fact flipkart customer care person saying we dont any option to take complaints then what is the use of customer care. They had complete recording also.
                          +1 photos
                          Apr 17, 2019
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 09, 2019
                          Flipkart Customer Care's response
                          We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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                            R
                            renu srini
                            from Bengaluru, Karnataka
                            Mar 8, 2019
                            Resolved
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                            Resolved

                            Address: K R Puram, 560036

                            I placed order with flipkart - order id od[protected] dated 25.2.2019 for grocery items but order was delivered was not delivered on 28.2.2019 and when i contacted customer care they inform to wait end the solt ie 6.00 to 9.00 am morning deliver and after that no info from flipkart when i can against to cusstomer care they then confirm to reimbuse the payment, but till date i am regular in touch with customer care but till date i have receved my refund after contact consumer care till date there is no any solutions.

                            Kindly arrange to reimbuse my amount
                            Apr 12, 2019
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 09, 2019
                            Flipkart Customer Care's response
                            We will revert on it.
                            I have not received the refund till date after raising compliant
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                              A
                              Anubhab Nayak
                              Mar 8, 2019
                              Resolved
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                              Resolved

                              Address: Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala, Bangalore, Karnataka

                              The phone was delivered on 13th feb 2019, after using it for a few days i found that it has touch issues and the screen was freezing at times as well. I requested for a replacement and i got the replaced unit delivered to me on 27th feb 2019. I faced the same issue just after a day o[censored]sing the replaced unit. I ignored it first but the problem happened every now and then. I requested for a refund and the technician came for basic checks. He checked the phone and forwarded the complaint to the seller and i don't know why but the seller rejected it. I can't use my phone and the seller thinks this isn't a major issue.

                              Order id: od[protected]
                              Mail: mahaguru.[protected]@gmail.com
                              +1 photos
                              Mar 10, 2019
                              Complaint marked as Resolved 
                              Flipkart called me now to confirm that my return has been accepted and a wishmaster would pickup the phone within 2 days.
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 09, 2019
                              Flipkart Customer Care's response
                              We will revert on it.
                              Mar 09, 2019
                              Updated by Anubhab Nayak
                              Flipkart team has reached me via phone and email and asked me to submit a jobsheet for immediate refund on my order.
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                                S
                                Sanandan Routray
                                from Silchar, Assam
                                Mar 8, 2019
                                Resolved
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                                Resolved

                                I want to buy a poco f1 in exchange of my old samsung j7. I entered the phone and model and then entered the imei number like it had asked. It showed that the imei number is verified. But on clicking on 'exchange and buy', it says "invalid input pass". I am pretty sure that i have entered all fields correctly and even checked the 'i agree with the terms and conditions'. I had tried it earlier with another phone a few days back and it had worked back then. But today, it's not working either on pc or in phone app.
                                +2 photos
                                Apr 15, 2019
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 09, 2019
                                Flipkart Customer Care's response
                                We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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                                  V
                                  Vinod@1988
                                  Mar 8, 2019
                                  Resolved
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                                  Resolved

                                  Address: Andhrapradesh krishna district pin 521101, Krishna, Andhra Pradesh, +91
                                  Website: [email protected]

                                  Dear sir, od[protected]
                                  I am purchase in your product delivery in 28/01/2019 on bajaj emi card
                                  With in ten days has been completed in demo and installation process
                                  After three days working has been properly
                                  Then now in not working i am raising the service complaint in feb 17th
                                  Then the technician was visit in my home on 27/02/2019 the machine was checked and find the problem water motor sensors and drain pump are working improperly
                                  I am working an press iam not available in my home for u r technician was service

                                  Please kindly return on your product
                                  +1 photos
                                  Apr 19, 2019
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 09, 2019
                                  Flipkart Customer Care's response
                                  We will revert on it.
                                  Mar 11, 2019
                                  Updated by Vinod@1988
                                  Hi Katikala Vinod,

                                  Thanks for writing in,

                                  We apologies for the inconvenience,

                                  We would like to inform you that we are still working on your issue. So, I kindly request you to wait for another 5 more working days to get the update.

                                  Hope this helps!

                                  Sir my wife as pregnant i am all ready weight in one month
                                  how many days are weight for me sir

                                  Please return on your product
                                  Mar 14, 2019
                                  Updated by Vinod@1988
                                  How many days are weight for me
                                  How many times are remember me in my complaint
                                  What is the status of my complaint
                                  Which date is solution of my complaint

                                  Plzzzzzzz...ASAP RETURN OR REPLACE THE PRODUCT
                                  Verified Support
                                  Mar 18, 2019
                                  Flipkart Customer Care's response
                                  Customer raised a complaint stating that the product delivered is not as per the specification mentioned. We have interacted with the customer and raised a return request with the seller for the replacement of the product. The seller has confirmed the replacement product has been delivered on 17 Mar 19. Hence, closing the complaint from our end.
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                                    D
                                    Desiamit@123
                                    Mar 7, 2019
                                    Resolved
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                                    Resolved

                                    Address: AT KHARKHAREE BASTI , PO KHARKHAREE, Dhanbad, Jharkhand, 828125

                                    I have ordered three piece short kurtas on 27.02.2019. When my ordered reached at my address i got only one kurta and the delivery boy takes me full money of three piece short kurtas but i got only one kurta.
                                    Flipkart totally waste of my time.
                                    I have ordered this kurta for my sister's wedding.
                                    But flipkart & ekart totally destroy all my sister's wedding dreams.
                                    Plz take measure steps for this.
                                    If flipkart don't do anything then i will complaint at consumer service at central government.
                                    Apr 9, 2019
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Mar 09, 2019
                                    Flipkart Customer Care's response
                                    We will revert on it.
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                                      A
                                      Amit1411
                                      from Delhi, Delhi
                                      Mar 7, 2019
                                      Resolved
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                                      Resolved

                                      Address: New Delhi, New Delhi, Delhi, 110023

                                      I've returned 2 articles back to flipkart after a day of delivery. Return was done on 15 feb'19. Its been 22 days now, i've not received the refund. Even after several deadlines from flipkart, nothing has been done in this matter. I'm almost calling everyday to the customer support team but nothing is sorted out. Its very frustrating now and a disgrace to an ecommerce giant like flipkart.
                                      Order id is od[protected].
                                      Kindly sort this issue.
                                      Apr 13, 2019
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Mar 09, 2019
                                      Flipkart Customer Care's response
                                      We will revert on it.
                                      Mar 11, 2019
                                      Updated by Amit1411
                                      Still no progress in this issue.. it's been a month now and I've not received any refund till date. Can anybody suggest how to cope up with it. Instead of my daily calling nothing is done in this matter.
                                      No update on the flipkart refund issue so far!!
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                                        A
                                        Animesh Poddar
                                        from Bengaluru, Karnataka
                                        Mar 7, 2019
                                        Resolved
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                                        Resolved

                                        I bought a 3 Seater recliner from them and within 4 months o[censored]sage the foam has lost all its elasticity. They claim in the website that all the products are certified and tested for highest durability but all of that is ### and the product is a cheap import from another country.

                                        When i wanted to claim warranty for that they said since its a quality issue they will not even repair my product and i lost my money.

                                        Regret my decision to even shop at Flipkart.

                                        #AmazonIndiaBest
                                        Apr 20, 2019
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Mar 09, 2019
                                        Flipkart Customer Care's response
                                        We will revert on it.
                                        Most eCommerce companies here indulge in acts of cheating of sorts gullible and sincere customers, apparently in collusion with the powers that be!
                                        While Snapdeal would take the top rank for such unethical being, Amazon.in, eBay.com and Flipkart would take the enviable slots immediately following on such shameful customer ratings!
                                        Paradoxically, state machinery don't lend ears even on specific complaints. God save the thousands of customers like me deeply hurt and affected by the wicked/unethical acts of such shameless eCommerce entities here!
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