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Flipkart Complaints & Reviews

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Updated: May 13, 2026
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Flipkart reviews & complaints page 1309

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M
Madhu Bharadwaj N.
Mar 19, 2019
Resolved
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Resolved

Address: Flipkart Internet Private Limited, Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore - 560034 Karnataka, India +91 12 4615 0000 CIN: U51109KA2012PTC066107, 560064

I had ordered one ORKA XXL Classic with Stylish
Footstool Bean Bag With Bean Filling (Brown) on 7-Mar-2019 at 11:39PM with ORDER ID: OD[protected].
After that the Bean Bag was not delivered to me till 14-Mar-2019.
Flipkart Customer Care executive called and told me that the seller is not able to deliver the product to your location and the delivery time is also too long so we will cancel your order and she cancelled. And a Cancellation Confirmation message came from Flipkart and in my Flipkart application on my iPhone, the status was showing RETURN ID:[protected] & updated as Refund Accepted.

After that I asked her Can I place an other order now..? She replied Yes sir you can place your other order now itself..

So I ordered Flipkart SmartBuy XXL Classic Bean Bag with Stylish Footstool Bean Bag With Bean Filling (Blue) on 14-Mar-2019 at 9:13PM.

But the thing is both the Bean Bags (ORKA XXL Classic with Stylish Footstool Bean Bag With Bean Filling (Brown) and Flipkart SmartBuy XXL Classic Bean Bag with Stylish Footstool Bean Bag With Bean Filling (Blue)) came on 16-Mar-2019.
Now I cannot keep 2 Bean Bags in my home.

I want the Refund for Flipkart SmartBuy XXL Classic Bean Bag with Stylish Footstool Bean Bag With Bean Filling (Blue) since the thread is damaged in the product.

And in my Flipkart application on my iPhone, the ORKA XXL Brown Bean Bag status was showing Refund Cancelled..

It’s already been more than 10 days & I am complaining that Flipkart is misusing my money by giving a damaged product and this is the worst ever experience in my life from Flipkart.

I want my money back(Refund) ASAP.
Apr 24, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Mar 21, 2019
Flipkart Customer Care's response
We will revert on it.
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    R
    Rupam Mangla
    from Siliguri, West Bengal
    Mar 19, 2019
    Resolved
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    Resolved

    Address: Darjeeling, West Bengal, 734001

    I placed an order for apple watch series 4 (44 mm) space grey variant. After i received the package i opened it and to my horror i found a fake watch inside it.
    That took everyone by surprise as i had unboxed it infront of my friends. For some time i couldn't react and then immediately filed a complaint in the consumer care. It has been ten hours and no response yet. I have tweeted about this and i am very nervous as i paid rs.44000 approx for it.
    Apr 23, 2019
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Mar 21, 2019
    Flipkart Customer Care's response
    We will revert on it.
    They hold to pay Rs. 12, 800/- & afterwards now they are asking to pay GST 2% Rs. 25, 800/- as now.
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      A
      Avinash Gayakwad
      Mar 19, 2019
      Resolved
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      Resolved

      Address: Pratap ward tikari betul, Betul, Madhya Pradesh, 460001

      Ordered Note 8 mobile phone worth of Rs. 380000 but flipkart delivered me defective charger and i complained regarding this to flipkart customer care replacement also registered complaint but this time they won't respond and blocked my flipkart account now im helpless please help me to take refund from flipkart details as belowÂ
      Apr 26, 2019
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Mar 22, 2019
      Flipkart Customer Care's response
      We will revert on it.
      Mar 24, 2019
      Updated by Avinash Gayakwad
      Yes got a call from flipcart but still my problem can't be solved yet
      Mar 25, 2019
      Updated by Avinash Gayakwad
      Not any response
      Complent related

      10day ago
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        R
        ryanatonline
        from Delhi, Delhi
        Apr 2, 2019
        Resolved
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        Resolved

        I earned Some Money From Flipkart Affiliate earning Program But Flipkart is Not Sending my Amount to Me

        Flipkart Affiliate Company Is not releasing My Earning Payment Since Last One year

        Company Sent me a EVG gift voucher of amount Rs. 4735 with payment reference no [protected] But I didn't Get any Voucher or Amount

        Scam!!! Flipkart affiliate program scam!!!

        I worked really hard to earn rs 4735 from flipkart affiliate program in august 2018 to january 2019 and about to receive payment by october to november 2018. But they are playing with me and providing false assurance by saying “please be advised that your payment will be processed this month and you will receive the payment by end of this month.”
        Four month passed not received any money. They did not respond my mail properly

        When i complain regarding this to their grievance desk, they replied - They Are not responding the sent Email, I have sent them 100 of emails but they are not responding
        Please do the good deed

        I don’t know whether they pay me or not. I want money

        They are totally fraud and scammers
        May 5, 2019
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Apr 03, 2019
        Flipkart Customer Care's response
        We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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          R
          Raj @ Sah
          from Mumbai, Maharashtra
          Mar 19, 2019
          Resolved
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          Resolved

          Flipkart blocked my without any reason i tried to contact the customer care but they said that there is no information mentioned in their system about my id or ph number how it can be possible in morning everythin is working fine but after certain hours its automaticly logged out from flipkart app and unable to login or reset my password i am very old user of flipkart and i am aslo have a plus membership i have ordered so many things in past kindly please help to unblock my account.
          Jun 2, 2020
          Complaint marked as Resolved 
          They unlocked my account thank you
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Mar 21, 2019
          Flipkart Customer Care's response
          We will revert on it.
          Verified Support
          Jun 03, 2020
          Flipkart Customer Care's response
          Hi, We are sorry for the trouble caused.
          We'd like to let you know that your recent order has been canceled as our systems have detected irregularities in the payment method used for this order. We always ensure that the transactions made using online payment methods are authorized and secure; this is for account security. This would also mean that you will no longer be able to login to your Flipkart account.
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            M
            Mansuri Sahad
            Mar 19, 2019
            Resolved
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            Resolved

            Address: 2955 dhalgardward super market, 380001

            I m oder my sister's mobile she said me
            Change her mind she cancelled oder and flipkart block my account they giving reason is

            We'd like to let you know that your recent order has been cancelled as our systems have observed a trend in your purchase history that suggests that the items you've purchased are for reselling and not for personal use. This would also mean that you will no longer be able to login to your flipkart account.

            Regards,
            Asfeen taj
            Flipkart customer support
            Apr 23, 2019
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Mar 21, 2019
            Flipkart Customer Care's response
            We will revert on it.
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              R
              rahul4455
              from Mumbai, Maharashtra
              Mar 19, 2019
              Resolved
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              Resolved

              Address: SHOP NO 1 113/121-A SWAROOP NAGAR, Kanpur, Uttar Pradesh, 208001

              Dear team,
              I bought a mobile phone thru your site but from the last two days i am facing the problem in the phone...
              - phone is overheating at the time of charging, at the time of talking even it is not in than also some time heating.
              - phone screen is automatically showing the blank and all running apps is closed and if phone is on the running the call than call is also disconnected
              - as i ma is not understand i am is fencing lost of issue tin this product and you are saying we only replacement policy but this is impact on my mind and i will not convened to use this product again.
              So this is my humble request please it process to return otherwise i will tale another action to solve this issue
              Apr 26, 2019
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Mar 20, 2019
              Flipkart Customer Care's response
              We will revert on it.
              I have ordered two number of Ayush Natural Fairness Saffron Face Wash on 08.03.2019 but only one piece was delivered though I have paid price of two products. Please arrange to deliver the another one immediately.
              Bhagirathimeher's reply, Mar 15, 2019
              I have ordered two number of Ayush Natural Fairness Saffron Face Wash on 08.03.2019 but only one item delivered.
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                D
                DebSaswati
                from Noida, Uttar Pradesh
                Mar 19, 2019
                Resolved
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                Resolved

                Address: Kolkata, West Bengal, 700091

                Dear sir,

                I got my realme 3 mobile phone delivered on 14.03.19. I want to change the billing address it should be : blue star ltd. C/o saswati deb instead of vice versa.
                Please do the changes or please suggest a way out where the bill name read as blue star ltd. I have been informed by the flipkart customer care representative that this is not possible.
                I request you to please consider my case as special and change the address.
                Apr 24, 2019
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Mar 21, 2019
                Flipkart Customer Care's response
                We will revert on it.
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                  I
                  imprashant
                  from Noida, Uttar Pradesh
                  Mar 19, 2019
                  Resolved
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                  Resolved

                  Address: 34/2 Nai Basti, Devli Village, Khanpur New Delhi-110062, 110062

                  Hello sir,
                  I bought one supplement from flipkart[protected]. But received duplicate product so i contact flipkart support. They said please wait 48 hours and you get the replacement but till now i not received any type of replacement. I have to contact flipkart support so many time but they did not help me, sir you are my last hope. Please help me
                  Please find the attachment of duplicate product and original product.
                  Thanks & regards
                  Prashant singh
                  [protected]
                  Apr 25, 2019
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 21, 2019
                  Flipkart Customer Care's response
                  We will revert on it.
                  Mar 22, 2019
                  Updated by imprashant
                  Please Solved my issue as early as possible
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                    M
                    Mahua Dasgupta
                    from Gopalganj, Bihar
                    Mar 19, 2019
                    Resolved
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                    Resolved

                    Address: Indrapuri Marg 1, Ratu road, ranchi, Ranchi, Jharkhand, 834005

                    Dear sirir/ma'am,

                    I have ordered a couple of items from flipkart. I have also tracked the order process and is very dissapointed to notice that 2to 3 of my packages are already shipped but not yet dileverd. I would like to know why is my package being delayed?
                    As a sincere consumer i would request you to please deliver my package today if possible or else i will be very dissapointed by your services.
                    Please consider my request.
                    Apr 29, 2019
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 21, 2019
                    Flipkart Customer Care's response
                    We will revert on it.
                    Verified Support
                    Mar 24, 2019
                    Flipkart Customer Care's response
                    We would like to inform you that we tried reaching you on your registered number multiple times but we were not able to reach you. We have sent a mail in your registered email Id, if you want us to reopen the case, kindly revert on the same mail.
                    Last year I bought HX03 lenovo smart band. Now it doesn't work. So please tell me how I fix it. I try to connect with lenovo customer service center and also toll free number but there is no response yet. One customer service center say this is mobile service center not smart band. So please help me
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                      R
                      Renjith Regi
                      from Bengaluru, Karnataka
                      Mar 19, 2019
                      Resolved
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                      Resolved

                      Address: Bangalore, Bangalore, Karnataka, 560075

                      I had placed an order for oppo f11 pro on the 13th of march, 2018. It was supposed to delivered on the 16th of march. It was then edited by them itself and changed to 18th without any information to customer. Unable to cancel the order on the site as well. The response from customer care flipkart is terrible because no one is willing to take responsibility for this!
                      I still have not received the order even though the status shows that the shipment is in the hub close to my house. Even now, there has been no action or any sort of grievance redressal by flipkart. Extremely irresponsible customer care and no action by flipkart!
                      Apr 26, 2019
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 21, 2019
                      Flipkart Customer Care's response
                      We will revert on it.
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                        D
                        Darshnik
                        Mar 19, 2019
                        Resolved
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                        Resolved

                        Address: Flipkart Internet Private Limited Vaishnavi Summit,No 6/B,7th Main,80 Feet Road,3rd Block,Koramangala,Bangalore - 560034 Karnataka,India, 560034

                        Sept. 16, 2018, i ordered a little giant ladder from flipkart.

                        Credit card was charged on the same day and i am still waiting for order to be fulfilled.

                        Order placed: your order for little giant multi-pur... With order id od[protected] amounting to rs.16199 has been received. You can expect delivery by wednesday, sep 12, 2018. We will send you an update when your order is packed/shipped. Manage your order here http://fkrt.it/nC9kgKNNNN
                        Apr 26, 2019
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Mar 19, 2019
                        Updated by Darshnik
                        I have since then made several attempts to contact flipkart. [protected]@flipkart.com bounced. There is no customer support number, email, online chat or phone on company's website that can be used to communicate with them. I am currently in US and 1800 number is impossible to reach.
                        Verified Support
                        Mar 20, 2019
                        Flipkart Customer Care's response
                        We will revert on it.
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                          Ksatyaank
                          from Chennai, Tamil Nadu
                          Mar 19, 2019
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                          Address: Flipkart India, 600040

                          Your site displays that I will receive 3 boxers for 468/- ( original price 1299₹) .I ordered two quantities for pack of 3. Actually I am supposed to receive 6 boxers. All I received was 2 boxers. This is nothing but scam.This product reviews shows that others have received 6 boxers.But I received only 2 boxers. Pls developer the balance
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                            Romita Thakur
                            from Bengaluru, Karnataka
                            Mar 19, 2019
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                            Address: Chinapanhalli.Karthik nagar, 560037

                            The wish master is unnecessary delaying my orders mentioning mis location happened.This is pathetic, from same address i am ordering from last 3 years.last time i complained about him as he charged 800 rs extra for exchange order without any policy from flipkart so this time he intentionally delaying my order and flip kart is taking no actions.
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                              A
                              anishC5
                              Mar 19, 2019
                              Resolved
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                              Resolved

                              Address: North 24 Parganas, West Bengal, 700136

                              I think by this time the workers of flipkart have marked me and my family.
                              This is my last order from the pathetic company of flipkart.
                              They messed up even the birthday gift for my kid.
                              Order id: order id od[protected], dated: 05 march2019, invoice no faaoyn[protected] dtd 06.03.2019 for sketch pens worth 623inr. Only 1 arrived, we immediately complained and the response we got was we cannot fulfill your order. We requested a return, that too is not being worked on.

                              Disgusting and pathetic service from flipkart.
                              Apr 20, 2019
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 20, 2019
                              Flipkart Customer Care's response
                              We will revert on it.
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                                O
                                Oscar N
                                Mar 19, 2019
                                Resolved
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                                Resolved

                                Address: 797112

                                [protected] this number call me up says he is from flipkart and i won a tata safari but i reject it and he start using bad word and hang up. This is not the first time but other numbers did the same this, one thing is common all from flipkart as per their call and they have my order id price amount and address and they know the items name. And i dont recieve calls fraud calls from other online shopping site.
                                Apr 20, 2019
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 20, 2019
                                Flipkart Customer Care's response
                                We will revert on it.
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                                  M
                                  monitarvind
                                  Mar 19, 2019
                                  Resolved
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                                  Resolved

                                  Hi team,

                                  I regret to say that you have dealt this order in a very unprofessional way. Being india's most efficient e-commerce website this is highly unusual to betray and neglect customer's request /order.

                                  My case history.
                                  13/03/2019 :
                                  Ordered a phone (Mi poco f1) worth rs. 19, 999 with an exchange of my old phone (Mi note 4) evaluated value rs. 5950.
                                  My phone was already up to the standards of your exchange parameters. So, i paid rs. 12649.

                                  15/03/2019 :
                                  But your wish master/delivery executive, denied to receive the exchange product due to of the hairline scratch which is not even visible to the naked eye. He just made up a new pickup guidelines.
                                  For which i have raised a complaint/escalation with flipkart and the support team asked me to share the pics in a particular manner, to which i replied so within an hour. Then the support team extended their reply date and time to 18th march, 2019 11.30am.
                                  [incident: in[protected]]

                                  18/03/2019 :
                                  As a result, the seller canceled my product due to of extension of delivery date.

                                  19/03/2019 :
                                  Still no response to my email regarding the complaint/escalation.

                                  My concerns :
                                  1. The reason behind the delay in response.
                                  2. Why i wasn't asked to pay the exchange amount before canceling the order.

                                  Well, i ran out of numbers to rate this type of team work and efforts. Kudos!!!

                                  Note: please don't make your junior executives call and ask them to apologize several times and make them say "sir, you will get better offers next time in future."

                                  If you can't compensate then accept it and work on it.
                                  Apr 25, 2019
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 20, 2019
                                  Flipkart Customer Care's response
                                  We will revert on it.
                                  I have bought phone from flipkart and this problem has been notified to flipkart. The action taken was not satisfying so, I have complained to Gov. Consumer forum. My complaint ID is 1213066. Please take action.
                                  Last year I bought HX03 lenovo smart band. Now it doesn't work. So please tell me how I fix it. I try to connect with lenovo customer service center and also toll free number but there is no response yet. One customer service center say this is mobile service center not smart band. So please help me
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                                    S
                                    S N Raj
                                    from Delhi, Delhi
                                    Mar 19, 2019
                                    Resolved
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                                    Resolved

                                    I ordered courier bags from flipkart and the items was not delivered statues showing shipped. I waited 10 days and i tried to cancel my order. Surprisingly there is no option to cancel and i called four time customer care to cancel my orders. But customer care people told that there is no option to cancel the order so my orders will not get cancel. The ordered items are not delivered and my payment was not refunded.

                                    I am also a business customer of flipkart, i know what are the actions they take if a business customer commits policy violation. But what about the flipkart they self they are not following their policies.

                                    I will not leave this matter here...
                                    Apr 24, 2019
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Mar 21, 2019
                                    Flipkart Customer Care's response
                                    We will revert on it.
                                    Verified Support
                                    Mar 21, 2019
                                    Flipkart Customer Care's response
                                    Customer raised a complaint stating that the product was not delivered to him. We have interacted with the customer and raised a return request with the seller for the refund of the order. The seller has confirmed the refund has been completed on March 19, 2019. Hence, closing the complaint form our end.
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                                      F
                                      Farhan318722
                                      from Mumbai, Maharashtra
                                      Mar 19, 2019
                                      Resolved
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                                      Resolved

                                      Address: Jumma masjid chawl, opposite hawa manzil, near deluxe hotel. Thane-400601, Thane, Maharashtra, 400601

                                      I have order a geyser but still last 2 days scan is not updated from the shipping partner and they have given a fake comment within 24 hours order will be delivered. Very worst experience also i will give negative rating on play store and also share to my friend to mark helpful and like the negative rating that it will impact ur business strategy... Order is near to my location why last from 13 march no scan is updated on tracking and it is in fed hub last scan. I want my product today evening other wise i will escalate it on consumer forum.
                                      No reply...???
                                      Show quoted text order id. Od[protected]... Fake assurance daily within 24 hours we will deliver the product but still the product is not deliver... And also the scan is not updated from last 3 days in courier website..
                                      Mar 19, 2019
                                      Complaint marked as Resolved 
                                      Why you have closed the case... We need compensation for harassing not reply continues follow no response we need a compensation for this
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Mar 21, 2019
                                      Flipkart Customer Care's response
                                      We will revert on it.
                                      Verified Support
                                      Mar 21, 2019
                                      Flipkart Customer Care's response
                                      We interacted with customer and confirmed that product is delivered, hence closing the case.
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                                        S
                                        S. Dubey
                                        Mar 18, 2019
                                        Resolved
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                                        Resolved

                                        Address: sunshine teahouse pvt.ltd. (chaayos) near corporation bank ghitorni,110030, 110030

                                        Uanable to reset my flipkart account password as i forgot my last password.
                                        Tried forgot password process with different platform but got the same error - "unable to process request. Please retry."
                                        And also tried with laptop, desktop version flipkart site and in app also but the issue still persistant, also tried with different browser but still showing error.
                                        Help
                                        May 2, 2019
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Mar 21, 2019
                                        Flipkart Customer Care's response
                                        We will revert on it.
                                        Mar 23, 2019
                                        Updated by S. Dubey
                                        ID not login

                                        Mar 23, 2019
                                        Updated by S. Dubey
                                        On Re-OTP click

                                        Verified Support
                                        Mar 24, 2019
                                        Flipkart Customer Care's response
                                        We would like to inform you that we tried reaching you on your registered number on [protected][protected] at (11:56 AM) but we were not able to reach you. Kindly revert on this with an alternate contact number or convenient time to discuss this further.
                                        Verified Support
                                        Mar 24, 2019
                                        Flipkart Customer Care's response
                                        We would like to inform you that we tried reaching you on your registered number on [protected][protected] at (07:04 PM) but we were not able to reach you. Kindly revert on this with an alternate contact number or convenient time to discuss this further.
                                        Verified Support
                                        Mar 25, 2019
                                        Flipkart Customer Care's response
                                        Customer raised a complaint stating that he is unable to login to his Flipkart account. We have interacted with the customer and requested customer to share a valid ID Proof further investigation. Hence, awaiting customer reply.
                                        Verified Support
                                        Mar 27, 2019
                                        Flipkart Customer Care's response
                                        We would like to inform you that we tried reaching you on your registered number on [protected][protected] at (11:57 AM) but we were not able to reach you. Kindly revert on this with an alternate contact number or convenient time to discuss this further.
                                        Verified Support
                                        Mar 29, 2019
                                        Flipkart Customer Care's response
                                        We would like to inform you that we tried reaching you on your registered number on [protected][protected] at (06:41 PM) but we were not able to reach you. Kindly revert on this with an alternate contact number or convenient time to discuss this further.
                                        Verified Support
                                        Mar 30, 2019
                                        Flipkart Customer Care's response
                                        We would like to inform you that we tried reaching you on your registered number on[protected] at (12:00 PM ) but we were not able to reach you. We have sent an mail in your registered email Id, if you want us to reopen the case, kindly revert on the same mail.
                                        sorry

                                        but Gmail [protected]@gmail.com
                                        registered mob no.[protected]
                                        my Adhar Card
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