Flipkart Complaints & Reviews

Hi

I had ordered a gift on flipkart to be sent to a friend who lives abroad.
However, while i did send my gift, i was then told that a wrong product was delivered.
Here is the order number
Od[protected]

The product ordered was: shining jewel infinity design rhodium brass pendant
I received a completely different product.
The seller of this product is: shiningjewel

The product is not in india to request for a replacement.
However, for this bad service, i would like to request the right product that i had ordered to be delivered in india.

Flipkart has harassed me by blocking my account right after i had purchased the product and not providing me with a solution.
My registered mobile number is [protected] and email id is [protected]@yahoo.com
My order id is i need to return a product i purchased.
Order id od[protected]Puma black sneakers amount rs. 3239.00

I cannot do this from the app as i am no longer able to login as my account has been blocked to due to high number of cancellations. I cancelled a few order before even they were delievered because of some issues relate to the time of delievery. That is absolutely a valid reason.
Now, for an item i had paid they blocked my account deliberately so that i cannot return the product. This is pure violation of my consumer rights as well as they are not keeping up with their own policies. We buy something online with a guarantee that we can return the product as sometimes there can be some size or fitting issues.
And now, they just keep forwarding me the same mail over and over that i cannot log into my account, there has been no other contact made by them.

I just want my account to be reinstated so that i can return the product and i can assure of not using flipkart and its services anymore.

But since, i purchased and paid for this item it is my right to return it in the original condition if i am facing size issues.

I have a valid reason to return my purchase.

I'm writing this post to highlight the issue that i have purchased macbook air on 21st jan 2019 and received laptop by next day. I have noticed that serial no. Which was mentioned in the invoice mismatched with laptop serial number. I have reported this issue to customer care and they replaced my laptop. This time they have mentioned barcode instead of serial no.in the invoice and i have highlighted this issue dozen of the times to the flipkart...

Bought a mobile phone as a gift for father, got delivered on feb 20th. Faced some issues with restart. Now my father is disappointed and doesn't trust the brand of both the phone and flipkart. But flipkart guys are insisting on sending a technician and replacement. They are not willing to understand that when trust in the brand is not there, my father will not accept replacement also.

I just want a refund, so that i can make my father happy.

Order number od[protected]

I have completed my payment for whirlpool fridge and kodak smart tv rs 11990 and 11499. The amount got debited from my account but order was not successful. I called the customer care they told to check at bank end as the seller not received the amount. My account transaction history clearly showing the amount got deducted by flipkart payment system. I am getting the very poor response from customer care they told the same think.please refund my money. The very first time I ordered in flipkart and I got very bad experience.

I have purchased bed from flipkart under return policy. But, the size of bed is different from standard bed size. I have to designed mattress specifically for it since it does not meet the size of the mattress available in the market. I visited the website again. I found that the photos of both king and queen size bed is same. Even the colour in the photos is same the height of bed in photo is perfect. But, the description has less height than i need. No one can judge the size by just lxwxh without seeing the photo. Every customer always sees the photos. They just put the different description. When i requested for the return, they rejected by saying that you received the product as same as description. This is the same as you bought a mi phone, but you received oppo. Because description is different than photo. Then, what is the purpose of images. Just to fool the customer?

The very next day the item was delivered the price has changed in your website, this is not acceptable. I am demanding a credit of the difference since there should be a least of 15 days price protection.
Bought price - 2 handsets @5999
The very next day i received the price on the phone is 4999
This much price difference is unacceptable and i demand refund of the excess amount paid. If i receive no credit from your end then i will take this matter with consumer cell since this amounts to cheating and hoarding

I ordered a boat usb type c cable for 349 around 15 days ago, and i don't know why this order was cancelled from your side. So i raised a complaint in flipkart support and ordered a new cable (Same product) for 449 as i received a mail earlier which said that order was cancelled as the cable is in high demand, so they increased the price and they told me to order a new cable again. Unluckily that order was cancelled again. And i lodged a complaint again. I needed a cable in urgent because my old cable wasn't working & i trusted flipkart so i ordered a new cable again after lodging a new complaint again. Finally my order was cancelled again. So i thought that there's a problem with particular brand, so instead of boat, i ordered a mi type c cable and i was shocked to see that for the 4th time in a row, my order was cancelled again. I placed order for cable one after another because i haven't received even a single cable yet and every time i raised a complaint against this in flipkart support. Instead of solving this issue and compensating me, you blocked my account saying that i was ordering products for reselling. See my order history for last 1 year, i didn't order even a single cable. But when i needed a cable, i ordered one, it was your fault as you cancelled my order. See my order history, i haven't received even a single cable yet out of those 4 cables which i ordered, every time my order was cancelled from your side. I was expecting a serious apology from your side, instead of that, you blocked my account. You blocked my account, when there is money in my flipkart guft card (₹231) and there are coins in my flipkart plus account. The whole fault was yours, but still of seeking apology, you blocked my account. Everytime my order was cancelled from your side, how will i resell the products when i haven't received even a single product which i ordered. Now, either unblock/reactivate my account or refund my flipkart gift card balance through any payment mode and give a compensation for the coins which i earned by ordering on your flipkart.

Akshay singh tatawat

[protected]

[protected]@gmail.com

As we purchased New I phone 6s pluse in Flipkart the product was not dead conduction . i am very pathetic with this product i need to replace this product.
There no body response from flipkart customer care i think this is a cor bun copy as iPhone and Because already used phone..
Note: I need another mobile in iphone 6s pluse. This is for your information...

I have ordered something recently from Flipkart and on the next day I get the mail that my order has been canceled and no other reason was mentioned in the mail. Then I reach to customer care about this problem. They said they are looking into it and took two days and messaged me that " We’d like to inform you that your recent order has been canceled as our systems have detected irregularities in your account history." I have a good history of my account then also I get this message. And this "SUNITA YARAGUDRI Flipkart Customer Support" never solved anyone problem and so many complaints against her I have found on the Internet.

I want to buy my canceled order back and an apology from her for blaming me.

My order no. was OD[protected] for 'Healthkart Fish oil (1000 Omega 3, with 180 mg EPA & 120 mg DHA)'

Hi i have placed order in flipkart on 10/02/2019 adidas originals x_plr sneakers for men for ₹7799 online payment,
Order delivered to me on 15/02/2019 from courier service delhivery,
When opened the parcel it was found that the delivery of the product was wrong, i got wrong product. The product that got was totally different from the product for which has ordered for. The color and model was different and the market price was low of the delivered product. Later the i have request the company to returned the product and the company rejected it because
(We’d like to let you know that your request for a replacement of cannot be fulfilled by the seller as the courier partner has confirmed delivery of the item to with the product being intact) ihave applied for return policy the company demanded the identity proof which was not acceptable because when i have place orders the product i didn't had top submit the identity proof and also when i got his product i didn't had to submit my identity proof. Then why i have to submit it now when i requested for the return policy? Like this the i have returned request was been cancelled 2 times from the company.
I have also share unboxing video. Later i called at nch to lodge a grievance against flipkart company. Complaint no 1167259
Expected — i wants the product to be returned and amount to be refund as soon as possible.

Hello, it has been 4-6 days over i added a return request, and also tried to contact the flipkart helpline still the not got the proper solution, always flipkart forward my concern and wishmaster calls and say to give my return product at their desired location not the same where they're delivered, i want proper solution.
I HAVE AUDIO RECORDING HOW THE WISHMASTER BEHAVES TO ME.
I AM SURE TO FILE A CLAIM AGAINST THE FLIPKART SERVICES IF MY ISSUE IS NOT RESOLVE AGAIN.

I have ordered a 32gb memory card from flipkart in November. When i started using the card whatever song or photo i used to move to the card it gets deleted on its own leaving a junk file behind. So i requested for a replacement from the flipkart and I received a message saying the person will come and replace your card. on the day when the person was suppose to come the replacement got cancelled on its own without any text message or alert from the app. When i later on checked the app that why the person did not come then i came to know the replacement got cancelled. So i called the flipkart customer care they said that this time your order will be replaced sorry for the inconvenience.also I have sent an email to which there was no revert. And this took place for next 4-5 times whenever i request a replacement the replacement gets cancelled on its own without any alerts and the customer care again says sorry and says that your issue will be resolved . This is happening again and again and no positive response from flipkart. Now I want my product to be returned to flipkart and refund for the same. They have tested all the patience . I need an action immediately.

Hi team,

This product purchased on flipkart on 14 august 2018 it's been only 3 months since using this phone last thursday i. E. 7 feb. 2019 display keypad was'nt working at all.

So went to authorized mi service center at shivani nagar to see what's wrong. They fixed it and charged 177 rupees as i have attached it with original bill.

As asked reason for charging while my mobile it still in warranty period they told me that this phone is "secondary product" as attached the original sheet with the bill.

As for damage control provide me replacement of new phone or else refund my entire order amount before 16 of this month as you guys provided the date else i will go to the consumer court or police station because this is fraud and you are cheating coustomers.

Regards
Nayan shah.

Hi,
Here i want to register complaint that i had order redmi 6 (Black, 32gb) order no. (Od[protected] mobile of worth 8499/-rs on 26 dec2018 through sbi netbanking,

As per state bank of india transaction id successful to merchant (Flipkart) but from your side still saying payment not received.

I already registerd my complaint to national consumer helpline about flipkart and the complaint no. 1166414,

Previously raised complaint sni they clear the issue to national consumer helpine complaint no, 1149749

Please let me know about my order as bank is clear from their end.

I have ordered mi 32 inch tv on 16th and got it delivered by 17 and installed late evening of 17th and i was told this tv is namesake smart and no useful application comes preinstalled and we have to download the apps and install it separately and i tried doing all that but again the speakers are the worst and the colour contrast was too bad too. And i cant mirror apple phone like in other smart tvs, if these are the issues, how did flipkart created fake reviews in their website for the product? Here i wasnt to return the product on 19 feb and the customer care is trying to tell me that i have to get it only replaced with the same useless product i am dissatisfied with what is use of me receiving the same product? And the policies are stored secretly as return policy and not as replacement policy. I demand return and full refund for the fake product received from flipkart: order id:od[protected].

Sir, i recently ordered vu 50 inch led tv on 13th feb 2019, at the time delivery we checked the product whether everything is ok but remote was missing at that time. So we returned the tv and they said they will replace with new tv in 2 days or else you will get refund. Today is 19th feb but still i didn't get my refund. Whenever i call flipkart they were telling that we raised the resolution so wait for 48hrs. How many 48hrs i should wait? I bought this tv on my credit card and soon billing date is going to generate. So pls make my refund as quickly as possible. Mobile. No [protected]

Order book on 23 feb but till date not delivered after send messg. Your exective come in action and told me we are not delivered your order and you have cancel your order.
Why i should be cancel my order if you not supply me, flipkart should be mention and cancel my order my order and if it is not possible than send a offical letter for order cancel from my site

Pl. Take up matter as urgent

With order id od[protected] i ordered gionee smartphone form flipkart but it creates to much of problem from the day i purchased it. I raise a refund complaint but flipkart is not taking any action regarding this nor that fraud seller who send me faulty product. I hope now strict action against them should be taken. However i raise a complaint on 4 day when it creates too much problem

Hi,

I bought POCO F1 on sale dated February, 9th 2019.After opening the box i found the display is having screen bleeding issue.When i contacted Flipkart customer care for the replacement they refused to replace the product and told me to get to the service centre to get the issue resolved.
Is it not the right of the customer to get original product ? They are scamming customers by sending defective product and after they refuse to replace by saying about their terms and conditions.
I tried to capture the images of the issue but its not getting into the images as taking the capture of display through phone is not producing good quality images.

It was a such a shame to give bad quality product to the consumers. I need the flipkart/xiomi to act up and do the fix for the affected phones. There is lot of phone affected by this due to bad quality control.

Flipkart/xiaomi - please fix the issues and get the replacement model.